This document discusses organizational behavior and management. It defines an organization as a group of people working together to achieve individual and group goals. Organizational behavior is defined as the study of how individuals and groups act within organizations and how organizations manage their environments. Management is the process of planning, organizing, leading, and controlling resources to increase effectiveness. The document outlines managerial roles and skills and discusses challenges such as using new information technology, managing human resources, developing ethics and well-being, managing diversity, and operating in a global environment.
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This document discusses organizational behavior and management. It defines an organization as a group of people working together to achieve individual and group goals. Organizational behavior is defined as the study of how individuals and groups act within organizations and how organizations manage their environments. Management is the process of planning, organizing, leading, and controlling resources to increase effectiveness. The document outlines managerial roles and skills and discusses challenges such as using new information technology, managing human resources, developing ethics and well-being, managing diversity, and operating in a global environment.
This document discusses organizational behavior and management. It defines an organization as a group of people working together to achieve individual and group goals. Organizational behavior is defined as the study of how individuals and groups act within organizations and how organizations manage their environments. Management is the process of planning, organizing, leading, and controlling resources to increase effectiveness. The document outlines managerial roles and skills and discusses challenges such as using new information technology, managing human resources, developing ethics and well-being, managing diversity, and operating in a global environment.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online from Scribd
This document discusses organizational behavior and management. It defines an organization as a group of people working together to achieve individual and group goals. Organizational behavior is defined as the study of how individuals and groups act within organizations and how organizations manage their environments. Management is the process of planning, organizing, leading, and controlling resources to increase effectiveness. The document outlines managerial roles and skills and discusses challenges such as using new information technology, managing human resources, developing ethics and well-being, managing diversity, and operating in a global environment.
Copyright:
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ORGANIZATIONAL BEHAVIOR AND MANAGEMENT
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What is an Organization? An organization is a collection of people who work together to achieve individual and organizational goals.
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What is Organizational Behavior?
Organizational behavior (OB) is the study of factors that affect how individuals and groups act in organizations and how organizations manage their environments. www.schoolofeducators.com
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What is Management? Management is the process of planning, organizing, leading, and controlling an organizations human, financial, material, and other resources to increase its effectiveness. www.schoolofeducators.com
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Managerial Roles Manager: Any person who supervises one or more subordinates. Role: A set of behaviors or tasks a person is expected to perform because of the position he or she holds in a group or organization. Managerial roles identified by Mintzberg (see Table 1.1): Figurehead Liaison Disseminator Entrepreneur Resource allocator Leader Monitor Spokesperson Disturbance handler Negotiator
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Managerial Skills Conceptual Skills: The ability to analyze and diagnose a situation and distinguish between cause and effect. Human Skills: The ability to understand, work with, lead, and control the behavior of other people and groups. Technical Skills: Job-specific knowledge and techniques.
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Challenges for Organizational Behavior and Management
Using new information technology to enhance creativity and organizational learning. Managing human resources to increase competitive advantage. Developing organizational ethics and wellbeing. Managing a diverse work force. Managing the global environment. www.schoolofeducators.com
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Challenge 1: Using New Information Technology to Enhance Creativity and Organizational Learning Information technology: The computer systems and software that organizations use to speed the flow of information around an organization and to better link people and subunits within it. Creativity: The decision-making process that produces novel and useful ideas that lead to new or improved goods and services or to improvements in the way they are produced. www.schoolofeducators.com
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New Ways to Increase Performance
Reengineering: A complete rethinking and redesign of business processes to increase efficiency, quality, innovation, or responsiveness to customers. Restructuring: Altering an organizations structure (e.g., by eliminating a department) to streamline the organizations operations and reduce costs. Outsourcing: Acquiring goods or services from sources outside the organization. Freelancers: Independent individuals who contract with an organization to perform specific services. www.schoolofeducators.com
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Challenge 3 Developing Organizational Ethics and Well-Being
Ethics: Rules, beliefs, and values that outline the ways in which managers and workers should behave when confronted with a situation in which their actions may help or harm other people inside of or outside an organization. Well-being: The condition of being happy, healthy, and prosperous. Social responsibility: An organizations moral responsibility toward individuals or groups outside the organization that are affected by its actions. www.schoolofeducators.com
