Non Verbal Communizvdcation

Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 9

Non Verbal Communication

By Muhammad Farhan bin Nor rahmat Law Ngo Hong

Nonverbal communication can be divided

into several categories:


facial expressions
head movements hand and arm gestures

physical space
touching eye contact

and physical postures

Facial expressions
Although smiling is an expression of happiness in most cultures,

it can also signify other emotions. Some Chinese, for example may smile when they are discussing something sad or uncomfortable. Winking has very different connotations in different cultures. In some Latin American cultures, winking is a romantic or sexual invitation. In Nigeria, Yorubas may wink at their children if they want them to leave the room. Many Chinese consider winking to be rude. In Hong Kong, it is important not to blink ones eyes conspicuously, as this may be seen as a sign of disrespect and boredom. Some Filipinos will point to an object by shifting their eyes toward it or pursing their lips and point with their mouth, rather than using their hands. Expressions of pain or discomfort such as crying are also specific to various cultures; some cultures may value a stoic affect while others may encourage a more emotive state. Expressions of pain or discomfort are also learned from ones family illness experiences, expressions, and idioms of distress.

Head Movements
In Lebanon, the signal for YES may be a nod of

the head. To signal NO, a Lebanese may point his or her head sharply upward and raise the eyebrows. Saudis may signal YES by swiveling their head from side to side. They may signal NO by tipping their head backward and clicking their tongue.

Hand and Arm Gestures


The OK sign is interpreted in Japan as the symbol for money,

because the circular shape of the index finger and thumb together suggest the shape of a coin. In Argentina, Belgium, France, Portugal, Italy, Greece, and Zimbabwe, the sign means zero or nothing. In some Eastern European countries as other countries throughout the world, the gesture indicates a bodily orifice and is highly offensive. In some parts of the U.S., to hold up crossed fingers is to wish good luck, but to hold crossed fingers behind your back negates whatever pledge or statement youre thinking. In Russia, this is a way of rudely rejecting or denying something. In Argentina and Spain, this sign is made to ward away bad luck. In China, it signifies the number ten. The thumbs-up gesture has a vulgar connotation in Iran. In Colombia, tapping the underside of the elbow with the fingers of the other hand suggests that someone is stingy. Many Chinese people point with their entire hand; using the forefinger to point is viewed as rude. Similarly, in India one may use a full hand to point, but never just a single finger.

Personal Space
Compared to most people in the U.S., Latin

Americans are accustomed to standing and sitting close to people who are not well known to them. Even within the majority population in the U.S. there are important variations in the size of the personal space comfort zone. People from the Middle East may stand quite close when talking with each other. In some Muslim cultures, a woman may be alarmed if a man, even a male physician, stands or sits too close to her.

Touching
In some cultures, light touching of the arm or a light kiss to the cheek is

very common, even among people who have just met. People from Latin America and Eastern Europe may be very comfortable with this kind of touching, whereas people from many Asian cultures may prefer less physical contact with acquaintances. Touching another persons head is considered offensive by some people from Asia and the Middle East. It is therefore inappropriate to pat a child on the head. Some Chinese may be uncomfortable with physical contact early in a relationship. Although many Chinese will use a handshake to greet a Westerner, any other contact may be considered inappropriate. This is especially important to remember when dealing with older people or those in positions of authority. A strong, warm handshake is the traditional greeting between men in Latin America. However, because most Latin Americans show affection easily, male friends, like female friends, may embrace. Women may lightly brush their cheeks together. Throughout most of the Middle East, it is the custom to reserve the left hand for bodily hygiene. For this reason, one should never offer the left hand to shake hands or accept a gift. This is also true of some African cultures. To many Indians, it is considered rather offensive to (even accidentally)

Eye Contact
Making direct eye contact is a sign of disrespect in

some cultures. In other cultures, refusing to make direct eye contact is a sign of disrespect. Many Asians may be reluctant to make eye contact with an authority figure. For example, when greeting a Chinese, it is best to avoid prolonged eye contact as a sign of respect and deference. Many Middle Easterners have what North Americans and Europeans consider languid eyes. It may appear that the persons eyes are half closed, but this does not express disinterest or disrespect. In Ghana, young children are taught not to look adults in the eye because to do so would be considered an act of defiance. In Latin America, good eye contact is important in both social and business situations.

Physical Postures
In many cultures throughout the world, it is

impolite to show the bottom of the shoe, which is often dirty. Therefore, one should not sit with the foot resting on the opposite knee. In Argentina, standing with the hands on the hips suggests anger, or a challenge. In many cultures, slouching or poor posture is considered to be disrespectful. For example, good posture is important in Taiwan, with Taiwanese men usually sitting with both feet firmly fixed to the floor.

You might also like