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Chapter 6 Is

Organizational information systems (IS) are information systems that span organizational boundaries. MISs are Management Information Systems Used by mid-level managers. TPSs automate repetitive information processing activities to Increase speed, accuracy, and Greater efficiency.

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Manish Singh
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93 views22 pages

Chapter 6 Is

Organizational information systems (IS) are information systems that span organizational boundaries. MISs are Management Information Systems Used by mid-level managers. TPSs automate repetitive information processing activities to Increase speed, accuracy, and Greater efficiency.

Uploaded by

Manish Singh
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Chapter 6 Organizational Information Systems

Information Systems Today


Leonard Jessup & Joseph Valacich

2003 Prentice Hall, Inc.

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2003 Prentice Hall, Inc.

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Chapter 6 Objectives

Understand characteristics of operational, managerial, and executive information systems Understand characteristics of transaction processing systems, management information systems, and executive information systems Understand characteristics of information systems that span organizational boundaries

2003 Prentice Hall, Inc.

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Decision-Making Levels of an Organization

2003 Prentice Hall, Inc.

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Decision-Making Levels of an Organization

Executive level (top)


Long-term decisions Unstructured decisions

Managerial level (middle)


Decisions covering weeks and months Semistructured decisions

Operational level (bottom)


Day-to-day decisions Structured decisions

2003 Prentice Hall, Inc. 6-5

2003 Prentice Hall, Inc.

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General Types of Information Systems

Transaction Processing Systems (TPSs)


Transactions Used at Operational level of the organization Goal: to automate repetitive information processing activities Increase speed Increase accuracy Greater efficiency

2003 Prentice Hall, Inc.

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General Types of Information Systems

Transaction Processing Systems (TPSs)


Online processing Batch processing

Data input Manual data entry Semiautomated data entry Fully automated data entry

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General Types of Information Systems

Transaction Processing Systems (TPSs)

Examples: Payroll Sales and ordering Inventory Purchasing, receiving, shipping Accounts payable and receivable

2003 Prentice Hall, Inc.

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General Types of Information Systems

Management Information Systems (MISs)


Two Types: Management of IS in organizations Specific information systems for mid-level managers Used at managerial level of the organization

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General Types of Information Systems

Management Information Systems

Types of reports: Scheduled report Key-indicator report Exception report Drill-down report Ad hoc report

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General Types of Information Systems

Management Information Systems (MISs)

Examples: Sales forecasting Financial management and forecasting Manufacturing planning and scheduling Inventory management and planning Advertising and product pricing

2003 Prentice Hall, Inc.

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General Types of Information Systems

Executive Information Systems (EISs)


Used at executive level of the organization Highly aggregated form Data types Soft data news and nonanalytical data Hard data facts and numbers

2003 Prentice Hall, Inc.

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General Types of Information Systems

Executive Information Systems (EISs)

Examples: Executive-level decision making Long-range and strategic planning Monitoring internal and external events Crisis management Staffing and labor relations

2003 Prentice Hall, Inc.

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Information Systems that Span Organizational Boundaries

2003 Prentice Hall, Inc.

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Information Systems that Span Organizational Boundaries

Decision Support Systems (DSSs)


Designed to support organizational decision making What-if analysis

Example of a DSS tool: Microsoft Excel Text and graphs Accounting, finance, personnel, etc.

Models for each of the functional areas

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Information Systems that Span Organizational Boundaries

Expert Systems (ESs)


Mimics human expertise by manipulating knowledge Rules (If-then) Inferencing

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Information Systems that Span Organizational Boundaries

Office Automation Systems (OASs)

Examples:

Communicating and scheduling Document preparation Analyzing data Consolidating information

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Information Systems that Span Organizational Boundaries

Collaboration Technologies
Virtual teams Videoconferencing Groupware Electronic Meeting Systems (EMSs)

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Information Systems that Span Organizational Boundaries

Functional Area Information Systems

Geared toward specific areas in the company:


Human Resources Benefits Marketing

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Information Systems that Span Organizational Boundaries

Global Information Systems


International IS Transnational IS Multinational IS Global IS

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