Team Management
Team Management
What is a Team ??
A group of people committed to a common purpose, set of performance goals, and approach for which the team members hold themselves mutually accountable.
Types of Teams
Problem-Solving Teams. Self-Managed Teams. Cross-functional Teams. Virtual Teams.
1. Problem-Solving Teams
Typically composed of 512 employees from the same department who meet for a few hours each week to discuss or Share the ways of Improving Quality, Efficiency & the Work environment, like as in the PSPCL.
2. Self-Managed Teams
Advanced form of Problemsolving teams, which not only Discuss/Share the ways of Improvements but also Implement the Solutions & takes responsibility for the outcomes of the latter, like Assigning tasks to the members, making Operating decisions, etc.
3. Cross-functional Teams
Employees from about the same Hierarchical level, but from different work areas, who come together to accomplish a task.
4. Virtual Teams
Teams that use computer technology(WAN, Video Conferencing) to tie together Physically dispersed members in order to achieve a Common Goal.
Team formation
To make the Teams more effective several wellknown approaches to team management have come out of academic work, like; Belbin Team Inventory by M.Belbin: He Proposed a method to identify the different types of personalities within teams. In 1990, Margerison & McCann suggested Team Roles by Identifying Potential team roles.
Chairman/Coordinator: A person with Stable, Dominant, an Extrovert character whos Pre-occupied with Objectives. He/She Quantifies Objectives, establishes Priorities & comes to firm Conclusions. Shaper: A person with Anxious, Dominant & Extrovert personality & is full of energy & gets easily frustrated. He/She gives Shapes to Teams efforts & Pushes for Decisions.
Plant: An Introvert person with very High IQ. He/She scatters the seeds of Ideas for others to Nourish & is more concerned with Basic Issues.
Monitor/Evaluator: Also an Introvert person with High IQ. He/She is a very Serious, Critical & perhaps seen as destroyer of Ideas. He/She lacks Warmth.
Company Worker: A Stable, Controlled & Practical Organizer. He/She is adaptable. Resource Investigator: A Dominant, Friendly & Relaxed Extrovert personality. He/She brings the Outside Resources & keeps in touch with Reality.
Team Worker: A Stable, Sensitive, Extrovert personality concerned with People & their Needs. He/She is just loyal to the team & avoids Confrontation or Bold Challenge. Completer/Finisher: An Anxious, Introvert & Ill-at ease type personality until all the details are worked out. He/She follows the decision taken but is fussy about the details.
In India, RPG group followed Belbins approach with Success. Now a days, this is One of the Indias biggest Industrial group consisting of 15 companies under its Umbrella, like CEAT tyres, etc.
In 1990, Margerison & McCann identified key Potential team roles for different team members & concluded that One team member can play more than One Team Role, as per their Preference & their Skills. They suggested 9 key team roles as;
Team Fundamentals
Teams are Always associated with performance & success.
Teams are small groups of dedicated individuals committed to the same and common task.
Teams combine different and complementing capabilities and potentials of individuals synergistically Team members feel mutually responsible for each other. A team feels responsible as a unit for its success.
Managing Juniors
Motivate by establishing objectives and reviewing at the end.
As far as possible, let juniors plan and do while you only counsel and decide. Make frequent, constructive small criticisms and suggestions immediately after the fact. Set up appropriate control, Review mechanisms & Try to reward them where needed.
Handling Breakdowns
Breakdowns are: Situations which cause uncertainties, confusion, and difficulties.
Quick wins.
Appreciation. Awareness of group think. Time Sharing with each other.