Strategic Information Systems: Vision
Strategic Information Systems: Vision
Strategic Information Systems: Vision
Vision
What Is A Vision?
It
is a self image that reveals what the business wants to look like over the future. must be concrete and easily understood.
Vision
Why A Vision?
A C.E.O can do only a limited amount of things to sustain competitive success. Important to draw a road map from where company is today to some imagined future. Then reinforce this by explaining how to get there. You want to motivate employees within the organization to buy into the new direction dictated by the vision.
Define The Business Environment. Build A Company Vision Turn The Vision Into A Plan
Vision
Asset Save Money
Applications
Networks
Strategic Expense
Tools
Tactical
Grocery Store
Formalities are not very popular Summer Sessions Surprise
General Electric
Mission & Vision Mission: To create intelligence throughout the business supply chains of our customers around the globe by combining Six Sigma process disciplines with innovative electronic commerce technologies. Vision: Be the world's largest provider of electronic commerce solutions that create intelligence for business supply chains.
Critical to Quality: Attributes most important to the customer Defect: Failing to deliver what the customer wants Process Capability: What your process can deliver Variation: What the customer see and feels Stable Operations: Ensuring consistent, predictable processes to improve what the customer sees and feels Design for Six Sigma: Designing to meet customer needs and process capability
Make
See how the digitization of our internal processes helped GE gain key competitive advantages.
Buy
Learn how GE applied e-Business strategies to dramatically improve sourcing operations and purchasing efforts.
Sell
Explore GE's success in digitizing online sales processes and transitioning customers to Web-based purchasing and service options.
e-Business Facts
Make-side Facts
Current implementation of the digitization of internal processes has helped us identify approximately $1.5 billion in potential cost-out savings for 2001. Make-side activity encompasses more than $20 billion in base costs. GE has identified 20%-30% cost-out opportunity using Make-side e-Enablement.
Buy-side Facts
Although GE businesses did only minimal online auctioning until mid-2000, we closed the year with more than $6 billion worth of goods and services auctioned online. The close-of-auction price deflation for GE in 2000 was approximately 16%. The close-of-transaction price was about 8% (providing $480 million of annualized savings). Targeting 30% of overall buying online in 2001.
Sell-Side Facts
Online transactions have grown from basically $0 in 1998 to $1 billion in 1999 and over $7 billion in 2000. In 2001 we anticipate 15% of our total revenue will come from online sales.
http://aoltimewarner.com
A corporation made up of many entities that wants to be the most valuable company in the world
1918 Brothers Warner open first West Coast studio 1923 Times first issue published 1927 Warner Bros. releases first synchronized talking movie 1985 Steve Case & Jim Kimsey conceive new co. Quantum Computer Services no WWWeb. 1989 Time acquires Warner to form Time Warner 1995 WB Network debuts 1996 Time Warner & Turner Broadcast Systems merge
1994
2001
Time Warner
Warner Brothers
Evolution of a Vision
AOLs Vision
To build a global medium as central to peoples lives as the telephone or television and even more valuable.
AOL/ TIME WARNERs VISION To transform how people throughout the world acquire information, are entertained, purchase a full range of goods and services and communicate with each other across international boundaries.
To transform how people throughout the world acquire information, are entertained, purchase a full range of goods and services and communicate with each other across international boundaries.
The Vision is anchored in two fundamental beliefs and anchored by a strong foundation:
Belief #1 - New deliver systems enabled by technology will alter consumer habits and relationships and, as a result, their business dramatically. Thus, boundaries between products, business, and services blur - CONVERGANCE Belief #2 - Putting all the pieces together that relate to this convergence of products and services will enable them not only to better manage, but to drive their own destiny. Anchor A foundation that begins with a unique combination of technology, content and an expanding relationship with consumers throughout the world.
MISSION STATEMENT
(7 Goals Needed To Achieve This Vision)
To become the worlds most respected and valued company by connecting, informing and entertaining people everywhere in innovative ways that will enrich their lives.
Values: Creativity We thrive on innovation and originality encouraging risk-taking and divergent voices. Customer Focus We value our customers putting their needs and interests at the center of everything we do. CUSTOMER SERVICE AS A DRIVER Agility We move quickly embracing change and seizing new opportunities. Teamwork We treat one another with respect creating value by working together within and across our business. Integrity We rigorously uphold editorial independence and artistic expression earning the trust of our readers, viewers, listeners, members and subscribers. Diversity We attract and develop the worlds best talent seeking to include the broadest range of people and perspectives. Responsibility We work t improve our communities taking pride in serving the public interest as well as the interests of our shareholders.
Teamwork. Its not there yet. Too many divisions within the company. Covergence is only at its inception phase. Manager Top heavy. Too many walls and boundaries.
Integrity -
INFORMATION TECHNOLOGY
Need to create communication lines that are easy to use and capable of transmitting large amounts of information quickly and efficiently not only for the customers sake but within the company in an effort to converge Its essential that AOL constantly be on the cutting edge of Information Technological advances, products and services. Its the tool needed to move them towards their shared Vision plan. Competition is fierce and as the company expands into new markets both foreign and domestically, IT will play a much more important role within the company AOL is in its most critical stage new merger Look at other ways to break down communication problems with IT Currently AOLTW uses email as its main source of communication They expanded on that recently by converting all entities email programs to an AOLs email format Securitized passcode changes every minute In so doing, employees can now access their own and company related email from home and on the road without the need of a company laptop computer
Product concept introduced in 1965 by Smith in a term paper at Yale as a necessity for an airfreight system of delivery to accommodate time-sensitive shipments such as medicine, computer parts and electronics. Incorporated in 1971 and began operations on April 17,1973 with 14 small aircraft from Memphis International Airport. Deregulation of air cargo in 1977 brought bigger planes such as Boeing 727 and MD DC10s to the fleet Federal Express makes first profit in 1975
genius came in the ability to position himself in an already established market of carriers using passenger routes Smith was determined to make his system more economical and faster using a fleet of aircraft dedicated to the transport of packages only
the most economical and fastest airfreight distribution system Be the industry leader in cost and product innovations using information technology Make Federal Express a global organization
Acquisition of Tiger International Inc in Feb. 1989 made them the worlds largest full-service all-cargo airline Tiger International acquisition positioned Fed Ex in 21 countries, including facilities-wise and flying routes In 1995 acquired Evergreen International Airlines for sole US cargo carrier rights to routes in China Today Fed Ex serves more than 200 countries in Africa, Asia, Australia, Europe, North and South America.
April 2000:FedEx introduces real-time packing tracking with wireless LAN equipment, NORCOM satellite network BellSouth wireless networks and bar code scanners Fall 2001: FedEx begins using Clarify CRM from Nor-tel Networks to build and maintain customer profiles and route calls to the best customer service rep for their particular problem Jan 2002: Using Deploy Solutions, Fed Ex reduced candidate application time by over 50% with an online application via Web-based browser kiosks, which were interfaced with the companys main HRIS (PRISM)
FedEx handles approximately 3.3 million packages and documents each night In a 24-hour period, FedEx planes travel almost one-half million miles FedEx couriers log 2.5 million miles a day (the equivalent of 100 trips around the earth) FedEx has a fleet of 642 aircraft and more than 45,000 vehicles In 1994 Federal Express changed their name to FedEx In 2000, it extended itself to include FedEx Express,FedEx Ground, FedEx Freight, FedEx Custom Critical and FedEx Trade Networks