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DISC

This document discusses DISC personality profiling to understand customers and your own personality. It describes the four dimensions of DISC - Dominance, Influence, Supportiveness, and Conscientiousness. It provides tips for motivating and complimenting each personality type, such as providing challenges and opportunities for independent work to motivate those with Dominance, and recognizing achievements publicly and enthusiastically for those with Influence.

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guinevere_honey
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1K views20 pages

DISC

This document discusses DISC personality profiling to understand customers and your own personality. It describes the four dimensions of DISC - Dominance, Influence, Supportiveness, and Conscientiousness. It provides tips for motivating and complimenting each personality type, such as providing challenges and opportunities for independent work to motivate those with Dominance, and recognizing achievements publicly and enthusiastically for those with Influence.

Uploaded by

guinevere_honey
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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DISC PERSONALITY PROFILING

UNDERSTANDING YOUR CUSTOMERS AND YOUR OWN PERSONALITY

WE TEND TO LISTEN TO & BELIEVE


PEOPLE WE LIKE PEOPLE RESPECT
POSITION KNOWLEDGE/SKILLS EXPERIENCE

PEOPLE LIKE OURSELVES

THE 4 DIMENSION OF DISC

DOMINANCE (D)
THE DOMINANCE DIMENSION SHOWS ITSELF IN DIRECT . DECISIVE BEHAVIOUR GOAL ACHIEVEMENT ACTING DECISIVELY WINNING DIRECTNESS

INFLUENCE ( I)
THE INFLUENCE DIMENSION SHOWS IN OPTIMIS, OUTGOING BEHAVIOUR COMMUNICATION PARTICIPATION THINGKING POSITIVELY

SUPPORTIVENESS (S)
THE SUPPORTIVE DIMENSION SHOWS ITSELF IN SYMPHATI, COOPERATION BEHAVIOUR HELPING OTHERS FITTING IN WORKING BEHIND THE SCENES PRESERVATION

CONSCIENTIOUSNESS (C)
THE CONSCIENTIOUSNESS DIMENSION SHOWS ITSELF IN CONCERNED, CORRECT BEHAVIOUR . DOING THINGS RIGHT PLANNING AHEAD THINGKING CLEARLY PRIVACY

MOTIVATING D
PROVIDE OPPURTUNITIES AND CHALLENGE FOR THEM TO ACHIEVE RESULTS LET THEM KNOW EXACTLY THE RESULT THAT YOU WANT PROVIDE OPPORTUNITIES FOR INDEPENDENT WORK INCREASE THE PERSONS CONTROL OVER THE ENVIRONMENT

MOTIVATING D
ASSIGN RESPONSIBILITY FOR DIRECTING OTHERS CREATE COMPETITIONS AND CHANCES TO WIN PROVIDE OPPORTUNITIES FOR ADVANCEMENT REWARD SUCCESS WHEN YOU ASSIGN THEM A TASK , GIVE THEM AS MUCH BACK GROUND INFORMATION AND DETAILS AS POSSIBLE

MOTIVATING I
PEOPLE ARE THEIR WORLD THEY WILL NOT BE MOTIVATED IN AN ENVIRONMENT WHERE PEOPLE ARE NASTY AND RESERVED DO NOT FOCUS ONLY ON FACTS AND DO NOT EXCLUDE FEELINGS STRUCTURE ASSIGNMENTS SO THAT THE PERSON CAN WORK IN A GROUP LISTEN TO HIS THOUGHTS, FEELINGS AND IDEAS

MOTIVATING I
FIXED SCHEDULES AND RIGID TIME CONSTRAINTS ARE UNBEARABLE TO THEM. DONT PUT A BUTTERFLY IN A BOX THEY NEED ROOM FOR EXPERESSIONS AND THE UNEXPECTED BE SURE TO STOP BY OFTEN TO GIVE COMPLIMENTS RECOGNIZE ACHIEVEMENT ENTHUSIASTICALLY AND PUBLICITY

MOTIVATING S
PROVIDE OPPORTUNITIES TO WORK COOPERATIVELY WITH OTHERS MAKE YOUR EXPECTATIONS VERY CLEAR THANKS FOR HELPING REWARD CONSISTENT, PREDICTABLE PERFORMANCE THESE PEOPLE REALLY ENJOY HELPING OTHERS . ALL YOU HAVE TO DO IS ASK !

MOTIVATING C
PROVIDE OPPORTUNITIES FOR DEMONTRATING EXPERTISE SUPPORT EFFORTS AT PRODUCING QUALITY RESULTS PROVIDE SITUATIONS IN WHICH LOGICAL SYSTEMATIC EFFOR WILL CONTRIBUTE TO LONG TERM SUCCESS LET THEM KNOW PRIVATELY AND SURELY HOW MUCH YOU APPRECIATE THEIR RESULTS

MOTIVATING C
THEY GIVE GOOD INSIGHTS THEY OFTEN SLOW DOWN THE GROUP BECAUSE THE EXAMINE IN DETAIL EVERY ANGLE MAKE IT CLEAR TO THEM WHEN DETAILED ANALYSIS IS NEEDED AND WHEN IT IS NOT NECESSARY

MOTIVATING C
MAKE SURE YOU DO NOT PRAISE THEM LIGHTLY BE SINCERE ABOUT COMPLIMENT. MENTION EVERY DETAILYOU CAN ASK THEM FOR HELP/OPINION ASKING FOR HELP TELLS THEM THAT YOU RECOGNIZE THAT THEY ARE THE EXPERTS. THATS FINE COMPLIMENT !

COMPLIMENTING D
KEEP IT BRIEF AND DIRECT FOCUS ON SPESIFIC ACHIEVEMENT & RESULT PRAISE LEADERSHIP ABILITIES DONT PLAY GAMES ; MAKE SURE THE RECOGNITION IS DESERVED DONT GET MUSHY , KEEP IT TO 1 OR 2 SENTENCES

COMPLIMENTING I
DO THEM OFTEN & PUBLICITY MAKE IT FUN, HAVE A RECOGNITION PROGRAM BE ENTHUSIASTIC COMPLIMENT VERBAL ABALITY , INTERPERSONAL SKILLS AND CREATIVITY

COMPLIMENTING S
BE .WARM AND SINCERE EXPRESS APPRECIATION FOR COOPERATION, SUPPORTIVENESS, CONSISTENCY AND LOYALTY THEY GIVE COMLIMENTS TO OTHERS , SO THEY NEED TO HEAR THEM

COMPLIMENTING C
COMPLIMENT IN PRIVATE BE BRIEF AND SPESIFIC SOMETIMES , PUT IN WRITING BE ACCURATE RECOGNIZE LOGIC , COMPETENCE , PRECISION AND HARD WORK THEY WANT TO KNOW THAT YOU NOTICED AND APPRECIATED HOW MUCH TIME & ENERGY THEY PUT INTO THE TASK TO MAKE IT COME OUT EXCEPTIONALLY WELL.

GOOD LUCK !!
QUESTIONS & ANSWERS

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