Controlling F
Controlling F
Controlling
Controlling consists of verifying whether everything occurs in conformities with the plans adopted, instructions issued and principles established. Controlling ensures that there is effective and efficient utilization of organizational resources so as to achieve the planned goals. Controlling measures the deviation of actual performance from the standard performance, discovers the causes of such deviations and helps in taking corrective actions
Definition
According to Brech, Controlling is a systematic exercise which is called as a process of checking actual performance against the standards or plans with a view to ensure adequate progress and also recording such experience as is gained as a contribution to possible future needs. According to Donnell, Just as a navigator continually takes reading to ensure whether he is relative to a planned action, so should a business manager continually take reading to assure himself that his enterprise is on right course.
183
Importance of Control
Critical link back to planning No control often sidetracks a good plan Facilitates goal achievement Are objectives being met? If not, WHY not? Makes delegation easier/better Provides feedback on performance of delegated authority Opportunity for delegation over-ride Trust, but verify portion of management
Exhibit 189
Types of Control
186
Empowering employees
Control systems provide managers with information and feedback on employee performance.
Exhibit 183
Thanks