International Business Chapter 17

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International Business Environments and Operations

Part 6 Managing International Operations


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Chapter 17

Global Manufacturing and SupplyChain Management

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Chapter Objectives
To describe the different dimensions of a global manufacturing strategy To examine the elements of global supply-chain management To show how quality affects the global supply chain To illustrate how supplier networks function To explain how inventory management is a key dimension of the global supply chain To present different alternatives for transporting products along the supply chain from suppliers to customers
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What is Supply Chain Management?


Supply chainthe coordination of materials, information, and funds from the initial raw-material supplier to the ultimate customer. Logisticspart of the supply-chain process that plans, implements, and controls the efficient, effective flow and storage of goods, services, and related information from the point of origin to the point of consumption in order to meet customers requirements.
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Global Manufacturing Strategies


Four Key Factors: Compatibility Configuration Coordination Control

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Compatibility
Company managers must consider the following strategies: Efficiency/Cost Dependability Quality & Innovation Flexibility
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Manufacturing Configuration
Centralized manufacturing in one country Manufacturing facilities in specific regions to service those regions Multidomestic facilities in each country

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Coordination Control
Control systems, such as organizational structure and performance measurement systems, ensure that managers implement company strategies.

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Information Technology and Global Supply Chain Management


Electronic Data Interchange Enterprise Resource Planning/Material Requirements Planning Radio Frequency ID (RFID) E-Commerce

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Quality
Zero Defects versus Acceptable Quality Level The Deming Approach to Quality Management Total Quality Management Six Sigma

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Quality Standards
Levels of quality standards: General levelISO 9000, Malcolm Baldrige National Quality Award Industry-specific level Company level

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Supplier Networks
Global Sourcing Major Sourcing Configuration The Make or Buy Decision Supplier Relations The Purchasing Function

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Global Sourcing

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Major Sourcing Configuration


Vertical integration Outsourcing through industrial clusters Other outsourcing

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Make or Buy Decision


Make or buyoutsource or supply parts from internal production If MNEs outsource parts instead of sourcing them from internal production, they need to determine the degree of involvement with suppliers.

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Supplier Relations
Supplier relationships are very important but sometimes complicated, especially for MNEs trying to manage supplier relationships around the world Case: Toyota Case: JCPenney

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The Purchasing Function


Global progression in the purchasing function: Domestic purchasing only Foreign buying based on need Foreign buying as part of a procurement strategy Integration of global procurement strategy

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Major Sourcing Strategies


Assign domestic buyers for foreign purchasing. Use foreign subsidiaries or business agents. Establish international purchasing offices. Assign the responsibility for global sourcing to a specific business unit or units. Integrate and coordinate worldwide sourcing.

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Inventory Management
Lean Manufacturing and Just-In-Time Systems Risks in Foreign Systems The Kanban System Foreign Trade Zones Transportation Networks

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Future: Uncertainty and the Global Supply Chain


Globalization encourages companies to outsource to foreign suppliers to reduce costs. Political events increase the risk of supply chain disruption.

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.

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