A MAJOR RESEARCH PROJECT On Study of Export-import Procedure & Documentation In Flexi tuff International Limited SEZ With Special

Reference to Indore Region Submitted to IPS ACADEMY INDORE

For the partial Fulfillment of the award of Master of Business Administration (International Business) (2010-2012)

Submitted By:
Arpit Jain MBA (IB) 4 Sem
th

Guided By:
Garima Dayal IBMR. IPS Acad.

IBMR. IPS Academy, Indore

IBMR, IPS Academy Rajendra Nagar, A.B. Road, Indore- 452012 (MP) Affiliated to: Devi Ahilya Vishwavidyalaya, Indore

CONTENTS

Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8

Introduction Of Topic Details Of Company Review of Literature

Export procedure
Findings Suggestions Conclusion Bibliography\ Webliography

DECLARATION

I am Arpit Jain student of Institute of Business Management and Research, Indore pursuing MBA (I.B.) 4th Sem has prepared the research on the topic Study of Export-import Procedure & Documentation In Flexi tuff International Limited (SEZ) Pithampur Indore. The research as per my knowledge is the original and genuine work. The research is not published in any research Journal Previously.

Date : Place : Indore

ARPIT JAIN MBA(IB) 2nd Year

CERTIFICATE

This is to certify that Mr. Arpit Jain student of Institute of Business Management and Research, Indore pursuing MBA (IB) 4th Sem has prepared Major Research Project Report on Topic Study of Export-import Procedure & Documentation In Flexi tuff International Limited SEZ

Date: Place: Indore

Guided By: Garima Dayal Asst. Prof. IPS Academy

ACKNOWLEDGEMENT
It was a great privilege for me to get an opportunity to complete my summer training at Flexi tuff International Limited. This project work is not only a proof of Study of Export-import Procedure & Documentation In Flexi tuff International Limited (SEZ) my sincere effort but also an outcome of the inspiration and moral support given by the employees as well as the management of Export import documentation. First and foremost I take this opportunity to express my sincere gratitude to Mr. Sushil Gupta (Head of the Export Department) for providing me an opportunity to complete the summer training project entitled Study of Export import Procedure & Documentation In Flexi tuff International Limited SEZ in their organization for a period of 10 days. My sincere thanks and respect to all the senior officers and participants who formed the basis of this study and who were extremely cooperative during data collection deserve my heartfelt thanks. I sincerely owe my gratitude to respected Dr.Vivek Kushwaha, Director of the Deptt. (IPS Academy,Indore,M.P.) for his motivational support and guidance. I wish to express my deep gratitude and indebtedness to Garima Dayal (Astt.Prof. IBMR, IPS Academy, Indore) for her continuous support, guidance and suggestions during the entire training period of 10 days. Finally I express my sincere thanks to my family members and friends for their inspiration and everlasting moral support.

ARPIT JAIN Date : Place :Indore

PREFACE
It is said that without theory, practice is blind and without practice theory is meaningless. Hence research has been made integral part of the management education in India. Research is useful and important device of solving the problem. Research is the corner stone of sound education program research may more effective and goal oriented. The research gives excellent opportunity to a student to apply and prove his ability intellect knowledge, reasoning by giving solution to the assigned problem that reflect caliber. Research can provides on all round knowledge about the organization, the problem it faces, the decision making, risks and uncertainties etc. On the other hand this research project gives an opportunity to work with highly experienced people of their field. This project report in a sense is an out growth of my study and research at shoppers behavior. This research report indicate a demographic study of retail sector of six different stores.

Introduction:Foreign trade can be considered a number of different things, depending on the type of trade one is talking about Foreign trade can be considered a number of different things, depending on the type of. Generally speaking, foreign trade means trading goods and services that are destined for a country other than their country of origin. Foreign trade can also be investing in foreign securities, though this is a less common use of the term. Foreign trade is all about imports and exports. The backbone of any foreign trade between nations are those products and services which are being traded to some other location outside a particular country's borders. Some nations are adept at producing certain products at a cost-effective price. Perhaps it is because they have the labor supply or abundant natural resources which make up the raw materials needed. No matter what the reason, the ability of some nations to produce what other nations want is what makes foreign trade work. The exporter should also procure an export order/consent from the foreign buyers. The exporter intending to export any goods should file a document called Shipping Bill with the Customs Department. All the columns in the Shipping Bill should be filled in properly, which includes the name and address of the exporter., name and address of the foreign buyers. Quantity and description of the goods., FOB value, etc. The documents to be enclosed to the Shipping Bill are: a) Invoice b) Purchase order/contract c) G.R. form in duplicate d) Export license, if the goods are falling in the negative list of the Export and Import Policy. e) Exporters declaration regarding correctness of the value, goods, etc; (Section 50 of the Customs Act, 1962).

Imports:
Monitoring of containers movements from Mumbai to Pithampur. Dealing and obtaining delivery orders from the shipping lines. Clearance of containers from customs and CONCOR. Delivery of cargo at the importers/central warehousing corporations premises.

Exports:
Arranging containers and negotiating freight from shipping line Clearance of goods through customs and if required proper stuffing and movement of containers to Mumbai JNPT Port.

MAJOR CLIENTS
ASSOCIATED ALCOHOL & BEVERAGES VIPPY SPIN PRO SHREE CHLORATES GUJRAT AMBUJA

DETAILS OF COMPANY

Flexi tuff International Ltd, a company promoted by the renowned Kalani group from Indore. Flexi tuff has the largest capacity in India (2nd largest in the World) to produce PP woven based products. It has the most modern Plant & Equipments under one roof to convert PP granules to tapes, fabric, printing, extrusion lamination & bag making. Flexi tuff is the first company to start BOPP printed & laminated pp woven bags in India about seven years back. It is the leader in Jumbo bags, Big bags and container liners. Due to continuous support and strength derived from its own R& D and the international quality set & maintained by its team of scientists, engineers & professionals, today, Flexi tuff is exporting to more than 40 countries in the world and has been receiving Best export awards year after year. We are also glad to mention here that Flexi tuff is the first and only Asian company now successfully audited and certified by AIB (American Institute of Food Bakers, USA) and BRC (British Retailers Consortium UK) to make direct food contact bags for supplies to American and European companies. We are also certified for ISO 9001: 2000 and HACCP. In addition to three Units at Pithampur near Indore, we are coming up with another most modern Unit at Kashipur at Uttarakhand, where the commercial production is expected within three months from now. . This Unit will have excise duty exemption for next 10 years and partial exemption for CST.

COMPANYS PROFILE

Company Name: Business Type: Product/Service (We Sell): Address: Number of Employees:

FLEXITUFF INTERNATIONAL LTD. Manufacturer BOPP BAGS, FIBC BAGS, JUMBO BAGS, CIRCULAR BAGS, Basic Information GASSET BAGS, C41-50, SEZ, sector-3, Pithampur 101 - 500 People

Company Website URL: http://flexituff.com Ownership & Capital Year Established: Trade & Market North South Main Markets: Eastern Southeast Oceania Western Europe Main Customers: Export Percentage: pet food manufacturers, food grade product manufacturers, fertilizer companies 71% - 80% America America Europe Asia

2004

Factory Information Factory Location: QA/QC:

C41-50, SEZ, Sector-3, Pithampur,Dhar, India Third Parties

No. of Production Lines: 5 No. of QC Staff: Management Certification: 51 - 60 People ISO 9001:2000 Others

Top Export Product International Ltd

HS Code 39169027 39239020 42021110 42021910 42022210

Product Description Polypropylene Jumbo Bag Brand Giltpac Polypropylene Jumbo Bags Polypropylene Jumbo Bag Polypropylene Jumbo Bag With Liner Polypropylene Jumbo Bag

Export Shipment database details of

Date 29-3-2004 06-9-2004 08-9-2004 08-7-2004 08-7-2004 03-6-2004

HS Code 39169027 39239020 42021110 42021110 42021910 42022210

Description Polypropylene Jumbo Bag Brand Giltpac Polypropylene Jumbo Bags Polypropylene Jumbo Bags Printed Polypropylene Jumbo Bag Polypropylene Jumbo Bag With Liner Polypropylene Jumbo Bag

India Port Bombay Air Bombay Air Bombay Air Bombay Air Bombay Air Bombay Air

MANAGEMENT

Board of Directors Mr. Sourabh kalani Mr. S N Panday

Mr. Manoj Dwivedi HR Department Mr.Rahul

Custom paper clearance Mr.om

EXPORT PROCEDURE
1. 2. 3. 4. Registration Stage. Shipment Stage. Pre-shipment Stage Post-shipment Stage.

1. Registration Stages:
The exporter is required -to register his organization with a number of

institutions and authorities, which directly or indirectly help him in the smooth conduct of export, trade. The registration stage includes: -

a. Registration of the Organization: - The form of organization selected by the exporter must. Be registered under the appropriate Act of. the country. A joint stock company under the Companies Act, 1956. A partnership firm under the Indian Partnership Act, 1932. A sale trader should seek permission from the local authorities, as required.

b. Opening-Bank Account: - The exporter should open a current account in the name of the firm or company with a commercial bank which is authorized by the Reserve Bank of India (RBI) to deal in foreign exchange. Such bank also serves as a source of pre-shipment and post-shipment finance for the exporter.

c. Obtaining Importer-Exporter Code Number (lEC No.): - Prior to 1.1.1997, it was obligatory for every exporter to obtain CNX number from the RBI. However, since then, IEC number issued by the Director General for Foreign Trade (DGFT) has replaced the CNX number. The application form for obtaining IEC number should be accompanied by fee of Rs. 1000.

d. Obtaining Permanent Account Number- (PAN): Export income is subject to a number of exemptions and deductions under different sections of the Income. Act. For claiming such exemptions and deductions, the exporter Tax should

register his organization with the Income Tax Authorities and obtain the Permanent Account Number (PAN).

e. Obtaining Sales Tax Number: - Exportable goods are exempted from sales tax, provided, the exporter or his firm is registered with the Sales Tax Authorities. For this purpose, the exporter is required to make an application in

the prescribed form to the Sales Tax Office (STO) in whose jurisdiction his {exporters). Office is situated.

f. Registration with, Export Promotion Council (EPC) :: It is obligatory for every exporter to ,register with the appropriate Export Promotion Council (EPC) and obtain the Registration-cum-Membership Certificate (RCMC).

The benefits provided in the current EXIM Policy are extended only to the registered exporters having valid RCMC.

g. Registration with ECGC: - The exporter should also register with the Export Credit and Guarantee Corporation of India (ECGC) in order to secure overseas payments against political and commercial risks. It also helps the exporters in obtaining the financial assistance from commercial banks and other financial institutions.

h. Registration with other Authorities: - The exporter should also register with various other authorities, such as: Federation of Indian Export Organization (FIEO), Indian Trade Promotion Organization (ITPO), Chambers of Commerce (COC) Productivity Councils, etc.

Shipment Stages Export, cargo can be exported to the overseas buyer by sea, air or land. However, shipment by sea is the most popular and generally resorted to, as it is comparatively cheaper. Besides, the ships capacity is far greater than other modes of transportation. Nevertheless,

transportation by air is utilized for export of expensive items like, diamonds, gold, etc. The shipment stage includes the following steps a. Reservation of Shipping Space: - Once the export contract is finalized, the exporter reserves the required space in the vessel for shipment. On accepting the exporters request, the shipping company issues a Shipping Order. The original copy of the shipping order as given to the exporter and the duplicate instruction by the shipping company to the commanding officer of the ship that the goods as per the details given should be received on board.

b. Arrangement of Internal Transportation up to the Port of Shipment :-The exporter makes necessary arrangements for transportation of goods to the port either by road or railways. On loading goods into the railway wagon, the railway authorities issue a Railway Receipt, which may be either freight paid or freight to pay. It serves as a title to the goods. The exporter doses the railway receipt in favor of his agent to enable him to take delivery of the goods at the port of shipment. c. Preparation and Processing of Shipping Documents :- As the goods reaches the port of shipment, the exporter should issue detailed instructions to the C&F agent for the shipment of cargo along with a complete set of the documents listed below: Letter of Credit along with the export contract or export order. Commercial Invoice (2 copies) Packing List or Packing Note. Certificate of Origin. GR Form (original and duplicate) ARE-I Form. Certificate of Inspection, where necessary (original copy) Marine Insurance Policy.

d. Customs Clearance: - The cargo must be cleared from the Customs before it is loaded on the ship. For this, the above mentioned documents, along with five copies of shipping bill, are to be submitted to the Customs Appraiser at the Customs House. The Customs Appraiser ensures that all the formalities relating to exchange control, quality control, pre-shipment inspection and licensing have been complied with by the exporter. After verification, all documents, except the original GR, original copy of Shipping Bill and one copy of Commercial Invoice, are returned to the C&F agent.

e. Obtaining Carting Order from the Port Trust Authorities: - The C&F agent, then, approaches the Superintendent of the concerned Port Trust for

obtaining the Carting Order for moving the cargo inside the dock. After obtaining the Carting Order, the cargo is physically moved into the port area and stored in the appropriate shed.

f. Customs Examination and Issue of Let Export Order: - The Customs Examiner at the port of shipment physically examines the goods and seals the packages in his presence. The same can be arranged for at the factory or warehouse of the exporter by making an application to the Assistant Collector of Customs. The Customs Examiner, if satisfied, issues a formal permission I for the loading of cargo on the ship in the form of a Let Export Order. g. Obtaining Let Ship Order from the Customs Preventive Officer: - Let Export Order must be supplemented by a Let Ship Order issued by the Customs Preventive Officer. The C&F agent submits the duplicate copy of Shipping Bill, duly endorsed by the Customs Examiner, to the Customs Preventive Officer who endorses it with the Let Ship Order. h. Obtaining Mates Receipt and Bill of Lading: - The goods are then loaded on board the ship for which the Mate or the Captain of the ship issues Mates

Receipt to the Port Superintendent The Port Superintendent, on receipt of port dues, hands over the Mates Receipt to the C&F Agent. The C&F Agent surrenders the Mates Receipt to the Shipping Company for obtaining the Bill of Lading. The Shipping Company issues two to three negotiable and two to three non-negotiable copies of Bill of Lading.

Pre- Shipment Stage Pre-shipment stage consists of the following steps: a. Approaching Foreign Buyers: - In order to secure an export order, a new exporter can make use of one or more .of the techniques, such as, advertising in international media, sales promotion, public relation, personal selling,

publicity and participation in trade fairs and exhibitions. b. Inquiry and Offer: - An inquiry is a request from a prospective importer about description of goods, their standard or grade, size, weight or quantity, terms of payments, etc. On getting an inquiry, the exporter must process it immediately by making an offer in the form of a Performa invoice. c. Confirmation of Order: - Once the negotiations are completed and the terms and conditions are finalized, the exporter sends three copies of Performa Invoice to the importer for the confirmation of order. The importer signs these copies and sends back two copies to the exporter. d. Opening Letter of Credit:- The documentary credit or letter of credit is the most appropriate and secured method of payment adopted to settle international transactions. On finalization of the export. Contract, the importer opens a letter of credit in favor of the exporter, if agreed upon in the contract. e. Arrangement of Pre-shipment Finance:- On securing the letter of credit, the exporter procures a pre-shipment finance from his bank for procuring raw

materials

and

other

components,

processing

and

packing

of

goods

and

transfer of goods to the port of shipment. f. Production or Procurement of Goods: - On securing the pre-shipment finance from the bank, the exporter either arranges for the production of the required goods. Or procures them from the domestic market as per the

specifications of the importer. g. Packing and Marking:- Then the goods should be properly packed and JXl8.rkedwith necessary details such as port of shipment and destination, country of origin, gross and net weight, etc. If required, assistance can be taken from the Indian Institute of Packing (IIP). h. Pre-shipment Inspection:- If the goods to be exported are subject to compulsory should quality the control Export and pre-shipment inspection (EIA). then For the exporter an

contact

Inspection

Agency

obtaining

inspection certificate. i. Central Excise Clearance: - The exporters are totally exempted from the payment of central excise duty. However, the exemption should be* claimed in one of the following ways: Export under Rebate. Export under bond.

j. Obtaining Insurance Cover: - The exporter must take appropriate policies in order to insure risks: ECGE policy in order to cover credit risks, Marine

policy, if the price quotation agreed upon is CIF. i. Appointment of C&F Agent: - Since exporting is a complex and time consuming process, the exporter should appoint a Clearing and Forwarding (C&F) agent for the smooth clearance of goods from the customs and

preparation and submission of various export documents.

Post Shipment Stage The post-shipment stage consists of the following steps: -

a. Submission of Documents by the C&F Agent to the Exporter: - On the completion of the shipping procedure, the C&F agent submits the following documents to the exporter:

A copy of invoice duly attested by the Customs. Drawback copy of the shipping bill. Export promotion copy of the shipping bill. A full set of negotiable and non-negotiable copies of bill of lading. The original L/C, export order or contract. Duplicate copy of the ARE-I form.

b. Shipment Advice to Importer: - After the shipment of goods, the exporter intimates the importer about the shipment of goods giving him details about the date of shipment, the name of the vessel, the destination, etc. He should also send one copy of non-negotiable bill of lading to the importer.

c. Presentation of Documents to Bank for Negotiation: - Submission of relevant documents to the bank and the process of getting the payment from the bank is

called

Negotiation

of

the

Documents

and

tile

documents

are

called

Negotiable Set of Documents. The set normally contains:

Bill of Exchange, Sight Draft or Usance Draft. Full set of Bill of Lading or Airway Bill. Original Letter of Credit. Customs Invoice. Commercial Invoice including one copy duly certified by the Customs. Packing List. Foreign exchange declaration forms, GR/SOFTEX/PP forms in duplicate. Exchange control copy of the Shipping Bill. Certificate of Origin, GSP or APR Certificate, etc. Marine Insurance Policy, in duplicate.

d. Dispatch of Documents :- The bank -negotiates these documents to the importers bank in the manner as specified in the L/C. Before negotiating documents, the exporters bank scrutinizes them in order to ensure that all formalities have been complied with and all documents are in order. The bank then sends the Bank Certificate and attested copies of commercial invoice to the exporter.

e. Acceptance of the bill of exchange: - Bill of Exchange accompanied by the above documents is known as the Documentary Bill of Exchange. It is of two types: Documents against Payment (Sight Drafts): - In case of sight draft, the drawer instructs the bank to hand over the relevant documents to the importer only against payment.

Documents against Acceptance (Usance Draft): - In case of usance draft, the drawer instructs the bank to hand over the relevant documents to the importer against his acceptance of the bill of exchange.

Letter of Indemnity: - The exporter can get immediate payment from his bank on the submission of documents by signing a letter of indemnity. By signing the letter of indemnity the exporter undertakes to indemnify the bank in the event of nonreceipt of payment from the importer along with accrued interests.

Realizations of Export Proceeds :- On receiving the documentary bill of exchange, the importer releases payment in case of sight draft or accepts the usance draft undertaking to pay on maturity of the bill of exchange. The exporters bank receives the payment through importers bank and is credited to exporters account.

f. Processing of GR Form: - On receiving the export proceeds, the exporters bank intimates the same to the RBI by recording the fact on the duplicate copy of GR. The RBI verifies the details in duplicate copy of GR with, the, original copy of GR received from the Customs. If the details are found to be I in order then the export transaction is treated to be completed. g. Realization, of Export Incentives: - If the exporter is eligible for export incentives, then he should submit claim for the same accompanied by the bank certificate to the appropriate authority.

DOCUMENTS REQUIRED

AN INTRODUCTION TO EXPORT DOCUMENTS

The Export Documentation is the most important process of exporting. In other words we can say that it is just like the circulatory system of the exports. That is why export documentation is very complex term. If this is minor discrepancy is in the documents can be a loss fully either for the exports or imports. Therefore the documents should be prepared

strictly clearly. In this process, the documents to be prepared used in general which are to be required to be submitted by the exports to various authorities, organizations and agencies.

Document required for export shipments vary widely according o the country of destination and the type of products being shipped. Although there is a core set of documents with which every exporter should be familiar determining what additional documentation is necessary can be frustrating process. There are number of resources that help exporters make sure that they are sending out the right forms with their shipments. Reputed freight forwarders always have a good source of information about the documentation.

Various types of documents are:1. Proforma Invoice:- Proforma Invoice is the starting point of an export contract. As and when the exporter receives the trade inquiry from the importer, exporter submits the Proforma invoice to the importer.

Contents i. Name and address of the exporter. ii. Name and address of the intending importer. iii. Description of goods indicating the important physical feature and technical specifications. iv. Unit terms in terms of internationally accepted quotation. v. Country of origin/ country of manufacturing.

vi. Payment terms. vii. After sales service and warrant details. viii. Validity of invoice. ix. Escalation clause. x. Delivery schedule. xi. Inspection details, if required. xii. Any other details, if required.

Importance and Significance of Proforma Invoice are Two Fold:A. It forms basis to all trade transactions and further negotiation or contract is made on this basis. B. It helps the importer to obtain the import license , where required, and obtain foreign exchange for completion of the contract.

2. Commercial Invoice:-This is the basic export document. It contain all the information which is required for the preparation of all other documents. It is exporters bill of goods. There is no standard form for such invoice. But it can be designed as per the requirement of the exporter.

The commercial invoice should contain i. ii. iii. iv. v. vi. vii. viii. Name and address of the exporter. Name and address of the importer. Description of the goods like quality, quantity, weight etc. The value of goods, less discounts if any. The net amount payable by the importer. Terms and conditions of sale. The signature of the exporter. Name of the ship.

ix. x. xi. xii. xiii. xiv. xv. xvi. xvii. xviii.

L/C Number. Import-Export license number of the exporter Bill of lading number. Packaging specifications. Identification marks on the package. Shipping bill number and date. Shipping terms and conditions. Freight charges. Marine insurance premium. Any other details, if required.

Importance of commercial Invoice It is the exporters bill which the importer has to pay. It enable the exporter to collect payment from the importer. The exporter needs to submit copies of commercial invoice to number of authorities such as export inspection agency, excise authorities, custom authorities etc. It can act as a documentary proof in case of disputers between the exporter and importers regarding the amount payable by the importer and such other aspects. It helps the exporters or his agent to prepare other documents based on the commercials invoice, such as shipping bill.

3. Consular Invoice:-Some of the importing countries insist that the invoice is to be signed by the importing countrys consular located in the exporters country. Such invoices are known as consular invoice. The exporter has to pay a certain fee to obtain the certificate/invoice. Such charges/fees vary from country to country. The main purpose to obtain consular invoice is to secure authentication of information contained in the invoice. Once the invoice is signed by the consular of the country,

the importer gets comfort and confidence in respect of accuracy of information in respect of quality, source of goods, volume and grade. It is generally prepared in 3copies. One copy is retained by the consulate office reference, the second copy is sent to the customs authorities of the importing country and the third copy is given to the exporter to forward the same through his bankers to the importer along with other document.

4. Packing List:-It is the list showing details of goods contained in each parcel/ shipment. It shows item by item the container or parcel shipment to enable the buyer/ receiver of the shipment to check the shipment. Before packing and scaling the good, it is ensured that all the contents are properly placed in the list of contents or packing note is prepared, so that the buyer, custom authorities, insurance authorities etc. can easily check the contents of each individual case. Quantity of packing, list should match to the quantity, stated in the invoice, B/L etc. A consolidated statement of contents for a no. of cases is called a packing list.

A copy of packing list is enclosed in the pre shipment documents, copy of packing list send to buyer through post shipment document via bank will depend upon the terms and condition of L/C or as specified by the buyer copy is maintained in the factory & 1 at office etc. Invoice of any of the above stated type can be prepared in 6copies, 2for customs, 1for factory, 1 for A/c department, 1 with shipment document & 1copy is retrained for office use.

5. Certificate of Origin:-Certain countries require their importer to obtain certificate of origin from the exporter certifying the origin of goods, without which clearance of imported goods is refused. This certificate may form part of the commercial invoice itself. This certificate is issued by chamber of commerce of Trade association or some other competent authority.

The purpose of this certificate It helps the importer to avail of preferential tariff granted to exports from India. It ensures that the particular goods from India are not banned for imports in the importing country. It also ensures that goods have not been re-shipped by the exporter who had earlier imported from some other country, not enjoying the preferential tariff or whose products are totally banned.

6. Intimation for Inspection:-This is prescribed form of notice by the Export Inspection Agency. The exporter has to give notice for inspection in this prescribed form for inspection of the shipment.

7. Certificate of Inspection:-The Export Inspection Agency conduct pre-shipment inspection of the goods notified for compulsory pre-shipment inspection of export goods. The Agency issues the Certificate called the certificate of inspection.

8. Insurance Declaration:-This Document is prescribed by the Insurance companies where in the exporter seeking insurance of the goods make the declaration with regard to the insurance policy desired & the nature of the goods.

9. Insurance Policy/ Certificate:-This is a document indicating insurance of the cargo, it is issued by the Insurance company, the difference between the two is that the certificate is just an evidence of insurance, it does not states the terms and conditions of Insurance. The Insurance policy on the other hands, states the terms & conditions of insured good.

10. Shipping Order:-This is a reservation slip issued by shipping line at the time of reservation of shipping space for a particular export shipment. In case shipment is being sent by air then the reservation slip is known as carting order.

11. Shipment Advice:-This document is used to inform the exporter the details of the shipment in advance. The required set of documents is sent separately to the buyer through the bank.

12. Shipping Bill:-This is the main document required by custom authorities for granting permission for shipment of goods. It is only after the shipping bill is stamped by the customs, the cargo is allowed to be carted to the docks.

The shipping bill is prepared in five copies: I. II. III. IV. V. Customs copy Drawback copy Export promotion copy Port thrust copy Exporters copy

The shipping bill contains description of goods and other particulars a. Name and address of the exporter. b. Number and description of packages. c. Quantity, Weight and value of goods. d. Name of vessel in which goods are to be shipped. e. Country of destination. f. Total amount of duty. g. Port at which goods to be discharged. h. Any other details, if applicable.

Types of Shipping Bills a. Free Shipping Bill It is used in case of goods which neither attract any export duty nor entitled for duty drawback. It is printed on white paper.

b. Dutiable Shipping Bill It may be used in case of a goods which attracts export duty and it may not be entitled for duty drawback. It is printed in yellow paper.

c. Drawback Shipping Bill This is used in case of DBK or when refund of duties is allowed on the goods exported. Generally it is printed on green paper, but when TBK claim is to be paid to a bank, and then yellow paper may be used.

d. Shipping Bill for Shipment Ex bond It is used in case of imported goods for re-export and which are kept in bond. It is printed on yellow paper.

e. Costal Shipping Bill It is used in case of shipment which is moved from one port to another by sea in India. It is not an export document. Importance of Shipping Bill

 It is important document required by the custom authorities for clearance of goods. The customs authorities endorse the duplicate copy of shipping bill with Let Export Order and Let Ship Order. Shipping bill endorsed by the customs enables the exporter to obtain export incentives, such as excise refund or duty drawback. It helps to load the goods in the ships. The custom preventive offices hands over the duplicate copy of shipping to the agent of the shipping company who gives permission to load the goods on the ship. It helps the customs to appraise the value of goods that are to be exported.

13. Mate Receipt:-The mates receipt is issued by the mate after the cargo is loaded on the ship. It is an acknowledgement that the goods have been received on the board of the ship:It contains: Description of packages. Conditions of goods/packages loaded on the vessel. Name of the vessel. Date of loading. Port of loading. Port of delivery. Name and address of the shipper. Name and address of the importer/ consignee. Other required details.

Procedure After loading of goods on board the vessel, the mate of the ship issue an acknowledgement is called mates receipt. The mate receipt is then sent to the port trust office. The mates receipt is then shown to

the customs preventive officer (CPO). The CPO officer certifies the fact of shipment on the relevant documents. The mates receipt is then sent to the shipping company and copies of bill of lading are obtained.

Importance of Mates Receipt It serves as an acknowledgement of the goods loaded on the ship. It enables the agent of the exporter to pay port thrust dues, the agent collects the mates receipt and submits to the custom preventive officer. It enables the shipping agent of the exporter to present the mates receipt to the CPO to record the certificate of shipment on all the copies of shipping bill and other documents.

14. Bill of Lading:-A bill of lading is a document issued by the shipping company upon shipment of the goods. It is a contract between the shipper and the shipping company for the carriage of goods and as such required by the importer to clear the goods at the port of destination.

B/L contains i. ii. iii. iv. v. vi. vii. viii. ix. x. The name of the shipping company The name and address of the shipper/ exporter The name and address of the importer The name of the ship The name of the ports of shipment and discharge Quality, quantity, marks and other description The number of packages Whether freight paid or payable The number of originals issued The date of loading of goods on the ship

xi.

The signature of the issuing authority.

Types of B/L a) Clean B/L:- This type of B/L do not contain any adverse remarks as to the condition and quality of goods. A clean B/L is always insisted by the importer. b) Claused B/L:- Such B/L contains an adverse entry by the shipping company such as TWO CASES DAMAGES. c) Freight B/L paid:- When freight is paid by the shipper, then this type of B/L is issued with the words freight paid. d) Freight Collect B/L:- when the shipper do not pay freight, such bill will indicate that freight is to be selected from the importer. e) To Order B/L:- The B/L is issued to the order of a certain person. f) Straight B/L:- In this importer/ consignee/ agent is named in the B/L, it is called straight B/L. g) On Board Received B/L:- The B/L can be either the shipped /board or received for shipment depending upon whether the goods are loaded on board the ship or received by the shipping company for storing. h) Container B/L:- This B/L is issued by the container shipping lines when the cargo is transported from the inland place of the shipper to final place of its arrival. Importance of B/L to the Exporter It acts as a proof that the goods have been loaded on the ship. It helps him to send a shipment advice to the importer.

 A copy of B/L is required to be attached to the application for claiming incentives as DBK. Under the CIF contract, it enables him to pay the exact amount of freight to the shipping company.

15. Airway Bill:-Airway Bill is also called Air consignment Note. It is a receipt issued by an airline for the carriage of goods. As each shipping company has its own Bill of Lading, so each airline has its own airway bill. Airway Bill or Air consignment note is not treated as a document of title to goods and is not issued in negotiable form. Delivery of the goods is made to the consignee without the production of airway bill.

16. Bill of Exchange:-This instrument is used in receiving payment from he importers. The importer may prefer Bill of Exchange to LC as it does not involve blocking up of funds. A bill of exchange is drawn by the exporter on the importer, to make payment as sight or after a certain period of time.

There are five important parties to a bill of exchange: The Drawer: The drawer is the person who has issued the bill. In an export transaction. Exporter draws the bill as money is owned to him. The Drawee: The drawee is a person on whom the bill is drawn. Exporter draws the bill on the importer who is the drawee. Drawee is the debtor who owes money t the exporter (creditor). The Payee: The payee is the person to whom the money is payable. The bill can be drawn by the exporter payable to the drawer (himself) or his banker. The Endorser: The endorser is the person who has placed his signature on the back of the bill signifying that he has obtained the title for the bill on his own account or on account of the original payee.

The Endorsee: The endorsee is the person to whom the bill is endorsed. The endorsee can obtain the payment from the drawer.

Advantage to the Exporter A bill of exchange provides some protection to the exporter against the importer for not paying the bill amount provided it is a documentary Bill of Exchange. A bill of exchange is a legal document which enables to take legal action against the importer in the event of non payment against accepted bill of exchange.

IMPORT DOCUMENTS 1. Import Order 2. Order acceptance 3. Letter of credit 4. Bill of exchange 5. Commercial Invoice 6. Transport Documents 7. Insurance Certificate 8. Certificate of Origin 9. Packing List 10. Certificate of inspection 11. Certificate of Measurement 12. Freight Declaration 13. Bill of entry.

1. Import Order- An important order transaction which is not only important also of concern to their respective countries. It is therefore, not just a matter of product, manufacturing, packing shipment and payment, but also of one of concern to licensing authorities, exchange control authorities and banks dealing in foreign exchange . 2. Order Acceptance: Order Acceptance is another important commercial document prepared by the exporter confirming the order received from the overseas importer. Under the order acceptance, the exporter gives his confirmation to the order placed by the importer and commits the shipment of products covered at the agreed price during a specified time.

3. Letter of Credit: Letter of credit is an understanding by an Importers bank that the exporter exports the goods and produces the documents as stipulated in the Letter of Credit, the bank would make payment to the exporter. Thus the obligation of the Importer under the contract is supplemented by a superior obligation of a bank to make payment. The exporter now looks to the bank, which opened the Letter of credit for payment instead of relying on the importer.

Parties to a credit: In the above credit, the importer is the applicant for the credit. Bank of India which issues the letter of credit is the issuing or opening bank, the exporter is the beneficiary under the credit. Midland Bank is the intermediary bank which acts as the advising bank which forwarding the letter of credit to the beneficiary and as negotiating bank while paying against the bill drawn under the letter of credit.

Types of letter of credit: A documentary credit may be classified under the following types depending upon the particular provision it contains: Revocable and Irrevocable Credits. Confirmed and Unconfirmed Credits. Fixed and Revolving Credits Transferable Credits Banks-to-Back Credits Red clause and green clause Credit.

Revocable and irrevocable credits: A revocable credit is one, which can be cancelled or amended by the issuing bank at any time without prior notice to the beneficiary. The cancellation or amendment, however, takes effect against the bank, which has negotiated bills under the credit only on receipt of notice of such cancellation or amendment. The issuing is liable for bills negotiated confirming to the terms and conditions of the credit before the notice of revocation is received by the negotiating bank.

Since there is no definite undertaking by the issuing bank in a revocable credit, there is not much of a benefit under the credit to the exporter. If the credit is advised to him by the opening bank direct, it may be cancelled by the issuing bank at any time without any prior notice.

Therefore, till he receives from the issuing bank the exporter is not sure whether the credit is current. He would find difficult to negotiate the bill with any bank in his country.

An irrevocable credit constitutes a definite undertaking of the issuing bank to accept and/or to pay bills drawn on it or another bank or make payment (without a bill) provided the terms and conditions of the credit are complied with. An irrevocable

credit can neither be amended nor cancelled without the prior agreement of all the parties concerned.

Under an irrevocable letter of credit, the exporter can be safe with the knowledge that the bills will be honored by the issuing bank provided the conditions of the letter of credit are fulfilled. Any amendment or cancellation of credit is not effective unless the exporter also consents to such an amendment or cancellation. Bills drawn under an irrevocable credit are readily negotiated by banks.

Confirmed or unconfirmed credit: When a bank either advising bank or any other adds it confirmation to the letter of credit it is called confirmed credit. The confirmation of the credit has to be requested by the exporter.

Confirmation is a definite undertaking of the confirming bank, in addition to the undertaking of the issuing bank, to accept and/or pay bills or make payment (without bills) provided the terms and conditions to the credit are satisfied When the advising bank confirms a credit without recourse to the drawer.

All confirmed credits are also irrevocable letters of credit. It is so because no bank in the exporters country would be willing to undertake a liability on a revocable credit on which there is no definite undertaking by the issuing bank.

When the advising does not add its confirmation, but merely forwards the credit to the beneficiary, the credit remains unconfirmed. There is no additional undertaking by the advising bank.

Fixed and Revolving credits: A fixed or Non-revolving letter of credit is one in which the limit is reduced permanently to the extent of bills drawn under the credit. If the limit is for US$20,000 only bills up to this value can be drawn under the credit. Non-automatic Revolving Credit Automatic Revolving Credit A credit is termed Non-automatic Revolving Letter of Credit because the renewal of the limit depends upon the receipt of the negotiating bank of payment advice from the issuing bank. For example, if the total credit limit is of US$ 20,000 and if already bills for US$ 12,000. If among the bills already drawn, US$ 3000 is paid, the limit is reinstated to this extent and now the limit available for negotiation is US$ 15,000. A credit is an automatic revolving letter of credit where the limits are renewed at fixed intervals irrespective of the fact whether the advice of payment has been received by the negotiating bank or not. For example, the credit may stipulate that limit is US$ 2,000 renewed by negotiation of bills for this amount every week in this case, is carried forward to the subsequent period. Under non-cumulative letter of credit, the amount not utilized during one period gets expired and cannot be utilized along with subsequent periods quota.

Transferable Credit:

A transferable Credit is one under which the exporter has

the right to make the credit available to the third parties. The exporter may be only an intermediate who procures goods from the suppliers and arranges them to be sent to the importer. A credit is transferred in the following ways: The exporter now called first beneficiary will apply to the negotiation bank (intermediary bank) to transfer and establish in favour of the manufacture (second beneficiary) a letter of

exception

of

the

following:

The amount of the credit may be reduced. The difference may be the or commission on the transaction for the first beneficiary. The validity and the date of shipment may be curtailed. For example, if the original letter of credit has 12th May as the latest date of shipment and 18th May, respectively. The difference in time would be required by the first beneficiary to substitute his invoices of those submitted by the second beneficiary.

Because of the value of goods is reduced, the percentage for which insurance cover must be effected may be increased in such a way as to provide the amount of cover stipulated in the original cover.

The negotiating bank will obtain the original credit and endorse the facts of transfer on it. It will then issue a credit in favor of the second beneficiary complying with the terms of the first beneficiary. The credit would show the first beneficiary as the applicant. This is done so as not to reveal the name of the importer to the second beneficiary. Bank charges in respect of transfers are payable by the first beneficiary otherwise specified. Bank to Bank credit: Where the beneficiary under the letter of credit is an intermediary procuring goods from the suppliers and wants the supplier to get the benefit under the credit. It is done by transferring the credit in favor of the suppliers. But the transfer of credit is possible only if it is authorized by the credit itself. unless

A back-to-back letter of credit is often an inland letter credit. It is different from the original credit except that the original credit forms the security based on which the bank undertakes the risk under the back-to-back credit.

The terms and conditions of the back-to-back credit should be exactly that of original letter of credit except for curtailment in:

The amount of credit. This would leave margin of profit for exporter. The validity and shipment dates. This would leave sufficient time for the exporter to prepare and substitute his documents and arrange for shipment to importer if the goods are supplied by the supplier to him.

Though it is not necessary that only an intermediary bank under the original credit should open a back-to-back credit, it would be better that such credit are opened only where the bank is also the negotiating bank. This would avoid the risk of documents substituted by the exporter being rejected to the negotiating bank as not fulfilled the conditions of the credit. The original credit should be an irrevocable credit. Red clause and green clause credits: Also known as the packing or anticipatory credit a Red Clause letter of credit contains a clause printed in Red, authorizing the bank to grant advances to the exporter for the purpose of the purchase and processing, packing and arranging for movement of goods up to the port for shipment. The advance, with interest and other charges, is recoverable form the bills that would be paid to the exporter.

An extension of the red-clause credit is the green clause credit, which not only permits advance for purchase and processing, packing and arranging movements of goods but also covers storage in the name of the bank.

Bill of Exchange: Bill of Exchange also called as draft. It is a most important document. Bill of Exchange is a instrument in writing an unconditional order signed by the maker directing a certain person to pay certain some of money only to

or to the order of a person or the bearer of the instrument. An exporter draws a draft on the importer stipulating the period, after expiry of which the importer must pay the amount of draft. The exporter sends his draft through his bank to the importers bank along with shipping document which in twin importer banks hands over to the importers only after the draft has been accepted by WM. When a draft has been accepted the importers bank remittance proceeds to the exporter bank after deducting its own commission and charges if any. This form of receiving payment is called D/A (Document against acceptance).

Commercial Invoice: An invoice is a document drawn by the exporter on his overseas importer which contain the detail description of the goods consigned, consigners name, consignees name, name of the steamer, by & date of B/L its own commission, order acceptance, contract by, terms of sale amt. of freight and insurance, import license by if applicable etc. Invoice is a most imp. Evidence of the contract of sale and purchase and should strictly in accordance with the sale and purchase contract and by signed by the exporter.

Transport Documents: The following documents used in export import trade as transport documents: a) b) c) d) e) Ocean freight Air Freight Rail/ Road Post Couriers

Insurance certificate: When goods are in transit, they are exposed to marine risk. Marine insurance certificate is a document which gives detail of the shipment insured together with shortened version of provision of open cover. Marine

insurance policy is a contract whereby the insurer inconsideration of payment of premium and by the insured agrees to indemnify the letter against loss incurred by him in respect of goods exposed to perils of sea.

Certificate of Origin: The certificate of origin indicates the country (origin) where the goods where originally produced/manufactured, it is a document which can be used to satisfy your buyers that the product exported are wholly obtained, produced or manufactured in India, the exporter should obtain a certificate of origin from chamber of commerce.

Packing List: A packing list/note include the date of packing, invoice by, order by, details of shipping such as the name of the steamer, bill of leading by and date of selling etc. Packing list help importer or his agent to clear the goods easily from the custom authority or port.

Certificate of Inspection: Certificate of Inspection authority in the exporters country. Certifying that the goods have been importer under recognized quality control standards and satisfies the cond. Relating to quality control and inspection. The importer may also demand for a certificate of inspection from his own designated inspection agency in the exporters country.

Certificate of Measurement: This is the certificate which is used for the quantity received from the importer. In this certificate the measurement has been mentioned on the delivering of the consignment.

Freight declaration: Freight declaration is required to be obtained from supplier, in both the cases when the importer agrees to pay the freight or the overseas supplier pays the freight.

Bill of Entry: Its the document prepared by the importer of his clearing agent in the prescribed from of 1971 on strength of which clearance of imported goods can be made. The different finds of B/E are:

B/E for goods imported for home consumption (white in colour). This kind of B/E is used where the imported goods are cleared port on payment of custom duty.

B/E for warehouse (yellow colour) also called into bond B/E used where the duty is not paid but the imported goods are transferred to custom, recognized bounded warehouse.

B/E for ex-bond clearance for home consumption (green). This kind of B/E is used where the importer intended to dutiable goods from the bounded warehouse which were warehoused under a particular into bond B/E, on payment of custom duty.

CUSTOM CLEARANCE PROCEDURE

The very first procedure is to have shipping advice. After that a bill of entry is filled. A rotation number is been given to the NOTING clerk. After this customs officer first appraisal is been done. After that checking and verification is been done. If any chemicals, lab testing is been done. Assessment of duty is been done. After that assessment, product verification by superintendents. Counter sign by asst. commissioner of custom is done. Duty endorsement is been done. Duty payment is been done using TR-6 challan. Final clearance is done by the port authorities.

ROLE OF CHA & ITS SERVICES

Following of the services provided by all the custom house agents: Warehousing before transportation: After the goods are manufactured and ready for shipping warehousing facility for goods is made available before they are transported to the ports Local transportation: When clearance is received from ports, goods are transported to the dock and warehoused in port Container arrangement: Movement through container has been gaining popularity to facilitate export goods reach in the original conditions. Reservation of shipping space: Unless shipping is finished there is no guarantee about the shipment of goods C&F agent books the shipping space by contacting the agent of the shipping company. Selection of mode of transport: C&F agent provides information about different shipping lines or air lines and on selection of the routs optimal from the stand point of delivery date &distribution cost. Packing, marking & labeling: Goods are packed marked and labeled so that goods are ready for inspection and shipment. Completing custom and port formalities: C&F agents prepare the shipping documents to the requirement of customs procedure. Cargo insurance: Necessary marine or cargo insurance is made as per the terms of contract.

Educating exporters: C&F agents educate exporters in respect of transport

LIST OF DOCUMENTS TO BE SUBMITTED BY THA CHA TO VARIOUS AUTHORITIES/AGENCIES To custom authorities 1. Shipping bill 2. Commercial invoice 3. GR form 4. Copy of export contract 5. Copy of letter of credit 6. Copy of export order 7. Copy of inspection certificate 8. AR4/AR 4A form 9. Export license

To port authorities 1. Export application /dock challan 2. Cart ticket 3. Shipping order 4. Port trust copy of shipping bill

To the bank 1. L/c 2. Commercial invoice

3. B/L 4. Insurance policy 5. Bill of exchange 6. GR form 7. Bank certificate 8. Export inspection certificate 9. Certificate of origin To export promotion council 1. Application for RCMC. 2. Bank certificate regarding financial soundness. To the export inspection council 1. Application in prescribed form 2. Copy of L/C 3. Copy of export contract 4. Commercial invoice. To the RBI 1. Application form 2. Copy of invoice 3. Sales contract 4. B/L 5. Inspection report To the ECGC 1. Proposed form 2. Bank certificate for financial position

SCHEMES OF CALCULATIONS

DEEC(Duty Entitlement Extension Schemes) Total Quantity X First value(thickness)/Total Thickness Total Quantity X Second value (thickness)/Total Thickness.

DFIA(Duty Free Import Authorization)

Quantity (thickness value) X Metric tones value/Total Quantity

BANK GUARANTEE CALCULATION

Invoice value is multiplied by exchange rate . Then this value is again multiplied by 1% lending charge Then add above two values. Then this value is multiplied by 1.125% insurance charges. Then again add above two value, this value is the assessment value. Than assessment value multiply by 10%,this value is the basic value. Basic value adds with assessment value then multiplies by 16% then this value is the Counter vailing duty (CVD). CVD value multiplied by 2%, this value is the 2% CESS value. CVD value is multiplied by 1%, this value is the 1%CESS value. (CVD value plus Basic value plus CESS 1% plus 2%), multiplied by 2%, this value is the customs educational cess 2%

(CVD value plus Basic value plus CESS 1% plus CESS 2%), multiplied by 1%, this value is customs educational cess 1%. (Assessment value plus Basic value plus CVD value plus CESS 1% plus CESS 2% plus Educational cess 1% plus Educational cess 2%), multiplied by 4%, this value is the Special Additional duty.

Assessment value plus Basic value plus CVD value plus CESS 1% plus CESS 2% plus Educational cess 1% plus Educational cess 2% plus Special Additional duty, this value is the total value.

Interest calculation in bank guarantee, validity- 2.6 years

First year- Total duty multiplied by 15%. Second yearTotal duty plus first year interest multiplied by 15%.

Six monthsplus 7.5%.

Total duty plus first year interest plus second year interest

Then add first year interest plus second year interest plus six months interest this value is the two and half years. Then the value of interest of two and half years adds into Total duty, this value is the total amount. Total amount is then multiplied by 25%, this value is the Total amount of Bank Guarantee.

COLLECTION OF DATA

After defining the objective of research appropriate method is adopted for collection of data .the collected data divided in to two parts

 PRIMARY DATA: primary data is that which I have collected from organization through some important method they are: 1. Observation method 2. Personal interview with export manager 3. Content analysis

SECONDARY DATA: It collected through some important documents are: 1. Publication browser of the organization. Through net i.e. company website

REVIEW OF LITERATURE

1 Review of literature RyanZelnio Monday, January 9, 2006 This is the first of two essays taking a look at the effects of the United States policy concerning the export of commercial satellites and all technology pertaining to space development. This essay deals with the history of export policy and how it came to be as it is today, governed by the State Department as part of the International Traffic in Arms Regulations (ITAR). The next essay will focus on the effects of this policy on the US commercial satellite manufacturing industry. The policy surrounding the export of commercial satellites (primarily communications satellites, or comsats) has revolved around giving jurisdiction to export between the Department of Commerce and the Department of State. Under the Commerce Department, comsats fell under the dual-use controls, while under the State Department they were on the munitions list. There are three distinct periods of time when the jurisdiction was different: pre-1992, 1993 to 1996, and from 1996 to 1999.

2.Southern India news 3000 B C Roman writer Pliny (AD 23-79) point to a thriving system of international trade that linked the ports of Southern India with those of Ancient Rome. The Roman writer Pliny (AD 23-79) complained of the cost of these and other luxury commodities that were imported from India. "Not a year passed in which India did not take fifty million sesterces away from Rome", wrote Pliny. Textiles comprised an important component of India's exports, and archaeological evidence from Mohenjo-Daro establishes that the complex technology of mordant dyeing had been known in the subcontinent from at least the second millennium B C. The use of printing blocks in India may go as far back as 3000 B C, and some historians are of the view that India may have been the original home of textile printing. Marco Polo recorded the export of Indian textiles to China and South East Asia from Andhra and Tamil ports in the "largest ships" then known

OBJECTIVES

To study the various documents required in Export procedure.

To study the procedure of containerization in logistics in Export.

To study the Export Import procedure.

FINDINGS

During training period in the company I dealt with several Export documents. I realized that documents have very crucial role in any Export and Import business. An Exporting firm has to deal with several organizations like bank, customs, shipping company & various government and non government agencies licensing authority board, institutions. All documents are interrelated and it is not possible to move towards the next step without completing previously. There are so many discrepancies in transacting with bank custom authorities and others. The bank making payment on the behalf of its foreign customer must verify that all documents and drafts confirm precisely to the turn and condition of the lie the requirement of credit cannot be waived of altered by paying bank with specific authority from the issuing bank . To avoid payments delays and beneficiary should prepare & examine all the documents carefully before presenting them to the paying bank. Paying bank find that the following discrepancies in documents and the letter of credit which occur most frequently.

Its price is very satisfactory among the customers and the demand of the product is constantly increasing.

Its first choice of customers because of its very good performance and durability. There is very good level of service satisfaction of customer towards the palimar jammo Bags Good response of customer towards the promotion scheme of the Bags.

Its satisfaction Level on the basis of maintenance is more than any other Company. Invoice value of draft exceed among over lower under L/C.

Drafts are presented after L/C has expired. Drafts are presented after shipment has expired. Amount of insurance coverage does not include risk required by L/C. Insurance documents are not endorsed and countersigned. Date of insurance policy is later then date on Bill of Lading.

SUGGESTIONS
Import export documentation is the very important part of the foreign trade. In foreign trade many documents are used. A small mistake in the documents may create heavy loss for the exporter or importer . So the person should be very carefully while preparing the documents. Has for the logistic his concern the final selection of the mode of transport should be waste on consideration of speed frequency reliability and safety and according to the cargo. In Flexi-tuff international Ltd. The staff members are well qualified and trained . But after this there have some suggestion according to me. These are :-

To attract more customers, company should use special offers Price of certain products should be decreased. Company should pay more attention to customer relationship management. These should be right file should be checked particular in specified time period Person should be careful preparing documents. Cautions should be taken while receiving any document from other department. Person should be aware about the road infrastructure. Should now about the schedule of shipping line & airline.

CONCLUSION

According to my survey report with the sample size of 200 persons in Indore city following conclusion can be drawn:-

1. 2.

In the present time, the Flexi tuff Ltd is very popular. Beside Flexi tuff Ltd many other companies are working efficiently but their growth is not more than. Flexi tuff Ltd

3.

Brand Image is the main factor which mainly inspires International market.

its Export

in the

4. Most of respondents are satisfied with their services , but the dealers associated with Flexi tuff Ltd do not provide satisfactory services.

BIBLIOGRAPHY \ WEBLIOGRAPHY
Bibliography:Books: EXIM India year book -2007-08 edition. How to export (M.I.Mahajan) 2006 edition. How to import (NABHIs) 2007-2008 edition. Import-Export Policy, Procedures and Documentation -2007 edition. Export what where and how, Anupam publication

WEBLIOGRAPHY:
wwwflexituff.com wwwpratibhasyntax.com wwwdgft.edu www.indianexporter.com www.exportdoityourself.com

SIGNATURE