NET-i Ware v1.32 User Manual ENG 20110721
NET-i Ware v1.32 User Manual ENG 20110721
NET-i Ware v1.32 User Manual ENG 20110721
ware V1.32
SNS-SF064/SNS-SF032 SNS-SF016/SNS-SF008/SNS-SF004
Contents
Before you start
3 3 3 3 4 6 10 11 12 20 27 29 29 30 31 33 39
Purpose Audience Organization Terminology What is NET-i ware? Installing NET-i ware Name and Function of Each Control Getting Started Hardware Record Setting To set an Event Event Alert Sound Event Preset Backup Setting Network Setting System Setting To Backup Data
10
setup
BaCkup
39 41 43 46
serviCe Manager
41
43 44 45
46 46 47 48 55 57 60 61
What is the Web Viewer? Getting Started with the Web Viewer Checking the Connection Status of Web Viewer Live Viewer Video Screen At a Glance Search Viewer Setup Viewer About
2_ English
audienCe
This user guide is designed for engineers who install, configure the settings of and maintain the NET-i ware system. - The users who install NET-i ware are required to have good knowledge and experience of Windows applications and services.
organization
installation Guides you through the steps to install the NET-i ware component programs.
setting Provides a description of configuring the NET-i ware service and related settings. Backup Provides a description of manual backup.
net-i ware update Guides you through the steps to update NET-i ware with the latest version.
terMinology
Tree : Area where you can see information on and correlation between device, camera, alarm and user (group). Device : This is a generic term for network cameras and encoders. fps (frames per second) : Number of frames per second. 4CIF : Resolution [704x480(NTSC), 704x576(PAL)] VGA : Resolution [640x480] CIF : Resolution [320x240(NTSC), 352x288(PAL)] QXGA : Resolution [2048x1536] UXGA : Resolution [1600x1200] 1080P(Full HD) : Resolution [1920x1080] 720P (HD) : Resolution [1280x720] SXGA : Resolution [1280x1024] XGA(XVGA) : Resolution [1024x768] SVGA : Resolution [800x600] QVGA : Resolution [320x180]
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With NET-i ware, you can: Record up to 64 channels simultaneously Record up to 64 channels manually or on schedule - SNS-SF064 : Max. 64 Channels / SNS-SF032 : Max. 32 Channels / SNS-SF016 : Max. 16 Channels / SNS-SF008 : Max. 8 Channels / SNS-SF004 : Max. 4 Channels Save and search for system and event logs Play various formats of video source H.264 / MPEG4 / MJPEG Play various formats of audio source G.726, G.711, G.723 Backup REC1/SEC format supported Update automatically Advanced search (using NET-i viewer) Date/Time & Event Search Provides multiple playback control options (using NET-i viewer) Play up to 64x forward / backward
Check if all applications of the NET-i ware system are included in the product package and check the system requirements. You can configure the settings of NET-i ware and the remote device. Register/Change/Delete Device Event Setting
Create/Edit/Delete Recording Schedule Create/Edit/Delete Backup Schedule Manual Backup Network Setting
Create/Edit/Delete User Log Setting & Search Update Device Firmware Others
4_ English
service Manager
updater
system requirement
The below specification is for the minimum hardware and OS requirements to install and run the NET-i ware system alone. CPU OS DRAM HDD SATA2 VGA Network Intel Core i3 (Recommended : Intel Core i7) Windows XP Professional SP2, Windows Server 2003 SP2, Windows Vista Business / Ultimate, Windows Server 2008, Windows 7 2 GB or more (Recommended: 4 GB) 2 or more (one for the OS and one for the data storage HDD) - at least 1 GB of free disk space is required to install NET-i ware. 32MB, Direct X 8.1, 32 bit color, 1024 x 768 or higher resolution (Recommended: 64MB or more, DirectX 8.1 or later, 32 bit color, 1280 x 1024 or higher resolution) Gigabit Ethernet NIC For installing NET-i ware and backing up data
` In case of a power failure or a problem with the power supply, NET-i ware may not work properly. To cope with this, it is recommended to use the uninterruptible power supply (UPS). - If you set the Restore on AC/Power Loss item in the CMOS settings of your PC, the system will reboot automatically after the power failure. Check if your PC supports this function.
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- When installation of .NET Framework 4.0 is done, you may need to restart your system depending on the PC environment.
4. If your PC has not installed a driver for the dongle key, HASP SRM run-time will be installed first. - If HASP SRM run-time is yet to install, NET-i ware will not work normally. - You can download and install HASP SRM run-time from Aladdin.com. Click [next >] in the HASP SRM run-time setup window. The installation status will be shown in the status bar during the installation.
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6. Read the license agreement carefully and select "i accept the terms of the license agreement." And click [next >] to proceed with the next step.
7. To activate NET-i ware, enter the product key (26 characters) and click [Check]. - You can find the product key on the surface of the DVD case. - Note that the key is case-sensitive.
` If you replace a model featuring lots of available channels with a different model that has less channels available, some of the configuration and recording data can be lost.
8. Provide the Windows logon account information, and click [next >]. - The Windows logon account is information required to log onto the Windows OS of your PC. You can check your Windows logon account in Control Panel Administrative Tools Computer Management Local Users and Groups. - The Windows logon account information can be also edited in NET-i ware tool after its installation. (Page 35)
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12. When the installation is completed, click [finish] to complete the installation. ` When done, your PC will reboot.
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Checking installation
1. Move to the Start menu.
Check if NET-i ware is installed successfully on your system. 2. If NET-i ware is properly installed, you will see 3 sub components in the NET-i ware program menu: NET-i ware Tool, Service Manager and Uninstall.
` When you first run NET-i ware, the language of NET-i ware is defaulted to that of the operating system.
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Setup
Check the use instructions of the NET-i ware Tool that enables you to configure the tree and system related options. You can configure the NET-i ware settings with the NET-i ware Tool. You can configure the device settings in the Device Setting page.
Alert Sound You can set the alert sound for each event.
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getting started
Double-click the <
setup
login
login/logout
You must have logged in before using the Setup page. 1. Click [login] in the Setup main page. You will see the Login dialog. 2. Enter your ID and password. - Default ID: admin - Password: 4321
M J
` Login will fail in the following cases: - If you enter an unregistered user ID - If you enter a wrong password ` The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product. Note that the security and other related issues caused by the unchanged password shall be responsible for the user.
logout
You must log out when you have completed your settings. 1. Click [logout] in the Setup main page. You will see the Logout dialog.
2. Click [ok] in the dialog. You will be logged out. ` You will be automatically logged out if you exit the Setup program.
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Setup
hardware
registering hardware
You can add / change / delete a desired device to and from NET-i ware. Register a desired device in two ways: You can register up to 64 devices.
registering device
- SNS-SF064 : Max. 64 Devices / SNS-SF032 : Max. 32 Devices / SNS-SF016 : Max. 16 Devices / SNS-SF008 : Max. 8 Devices / SNS-SF004 : Max. 4 Devices
Press the [auto] button in the bottom left corner of the main window to register a device automatically. 1. Click [auto] to register a device automatically. All devices connected in the local network will be listed in "register device(auto)" window. Registered devices will be marked grey.
2. To register a specific device in the list, simply click the device in the list.
` The Auto Device Scan function may not work due to firewall of the vaccine program. To use Auto Device Scan, you must turn off the firewall first.
3. Enter a user ID and password, and click [register]. The user ID and password should match with the device to register. others
- Refresh: Reloads to list devices that are connected to the local network. - IP Install: You can change the network address of the device. Enter an IP address, subnet mask, gateway, HTTP port, device port and password, and click [ok]. ` You may not be enabled to configure IP settings of the device, depending on the device model.
4. If you experience a problem, you will see the appropriate error message. Registered devices will be listed in the tree. ` For more information about errors, refer to "Error Type". (Page 13)
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Press the [Manual] button in the bottom left corner of the main window to register a device manually. 1. Click [Manual] to open the "register device(Manual)" window. 2. Select a vendor name and model name.
3. Select an address type. - Address types supported are of Static IP, URL, Samsung DDNS and iPOLiS DDNS.
4. Provide necessary information to connect to the device. - You should provide different information, according to the vendor name, model name and address type.
setup
5. Enter a user ID and password. The user ID and password should match with the device to register.
6. Click [register]. When registration is completed, the device will be added to the tree. If it fails, you will see an error message with the cause (see registration error messages). ` Ex) If connection to the device fails, you will see the error message shown.
error type
If you experience a registration problem, you will see one of the following error messages: Error Message Description Action
Parameter Error
Invalid registration parameter. Device is not connected. Network connection failed. The address already exists. The login ID is not valid. The login password is not valid. The login ID is out of range. Ex) If you try to log in as an ID that can not be connected concurrently Exceeded the maximum number of devices to register. Unknown error occurred.
Verify the information that you provided. Check if the device is connected to the network properly. Check if the device is connected to the network properly. Please check the MAC address of the device again. Verify the login ID that you provided. Verify the login password that you provided. Please check the allowable number of simultaneously logged-in devices. Please check the number of devices that you have registered. Please restart the NET-i ware service.
Device Connection Error Network Error Duplicate Address Error Login ID Error Login Password Error Login Conflict Error Exceed the maximum number Unknown Error
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Setup
The tree will cascade a list of servers, registered devices and cameras. The connection status of the server, device and camera will be displayed in the form of an icon. You can check the status of the server and device by the color of the icon. - : Connected - : Not connected
tree view
- : Connected + Activated + Schedule Recording - : Connected + Activated + Manual Recording - : Connected + Activated - : Connected + Activated + Schedule & Manual Recording - : Not Connected + Activated
- : Not Connected + Not Activated ` You can use the +/ buttons to show or hide the sub menus.
You can select a device to delete. 1) to delete a device Select a device in the tree and click [delete].
to delete a device
In the Delete Device dialog, decide to delete recording files and click [delete].
` If you check the Delete Recording Data option, the recording data of the device will be deleted accordingly.
2) result of deletion
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You can change the server name or description and check the address and port number. 1. In the tree, click the server icon < >. You can change the server name and description.
setup
You can change the device information or request to connect. 1. In the tree, click the device icon < >.
1. Change the name, description or properties. ` You can not change the vendor name, model name or MAC address. 2. Click [apply] to save the changes. ` The user ID and password should match with the device to register.
3. If connection to the device with the changed properties fails, you will see the Properties window where you can restore the previous settings.
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Setup
You can update the device firmware remotely. 1. Click [firmware update]. 2. Select a vendor name and model name to update. The selected devices will be listed. 3. Check to select for devices to update. 4. Click [file Browser ( )] and select a firmware file.
6. When the update is done, the status bar will display a message of completed. During the update process, no other function will be enabled. ` If the firmware update fails during the process, the system will just proceed with the next device.
5. Click [update] to update the selected devices. If there is more than one device to update the firmware, the update will perform in the sequence from top.
For device settings, you can move to the Setup page for each device. ` For more information, refer to the user guide of the appropriate device. 1. Click [device setup page]. You will see the Setup page of the selected device.
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You can change the camera information or view the live video.
` You can check the resolution, video format, PTZ and audio permissions of the camera. 2. Change the information of the connected camera or play the live video. setup 1. In the device list, click the camera icon < >.
` You can change the information or view the live video only if the camera is activated.
1. Change the name, description or video source. ` If the camera supports more than one video source, you can select one for live playback 1, 2 and one for recording, respectively. 2. Click [apply] to save the changes.
` It is recommended to set a different source (video profile) for each of live source 1 and 2.
You can play the live video, and start/stop manual recording.
1. To start manual recording, click < > in the bottom of the screen. ` The minimum recording time is 30 minutes and you can not stop recording within 30 minutes after the start of recording. 2. To stop manual recording, click < >. ` Manual recording will be stopped if the connection terminates.
` If the camera has an incoming video loss event, recording will not start even if you press the Start Manual Recording button.
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Setup
activation
To use a camera, you must activate the camera after you registered it.
to activate a camera
` You can activate up to 64 cameras. - SNS-SF064 : Max. 64 Cameras / SNS-SF032 : Max. 32 Cameras / SNS-SF016 : Max. 16 Cameras / SNS-SF008 : Max. 8 Cameras / SNS-SF004 : Max. 4 Cameras
2. To change the camera index, select a camera and use the , > buttons to change the index. < ` The changed index will have the same list order of cameras as in NET-i viewer.
1. Select a camera in the camera list of the left pane and click < >. The selected camera will move to the right list.
` If you want to register a multi-channel device for operational purposes, sometimes there happens where not all devices are available. Ex) If you register one 4-channel encoder and 31 network cameras with model SNS-SF032, a total of the channels to be registered will be 35. If this is the case, the maximum number of active channels available is 32 so the remaining 3 will be disabled.
4. To save your work, click [apply]. ` If you activate a camera, the camera will automatically connect to the network.
3. To deactivate an already activated camera, select a camera >. in the right list and click < The selected camera will move to the left list.
` If you deactivate a camera, the camera will be automatically disconnected from the network.
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Camera
video
You can turn on/off functions of Video, Audio and Covert. 1. Select the video item of a camera that you want to change the settings of. 2. Select either On or Off. ` If you set the Video function to Off, you can not play the live video, nor record. If the Video function is set to Off, the Audio function will be turned off accordingly.
setup
audio
1. Select the Audio item of a camera that you want to change the settings. 2. Select either On or Off. ` If you set the Audio function to Off, you can not play the live audio, nor voice record.
Covert
1. Select the Covert item of a camera that you want to change the settings of. 2. Check the item. The Covert function will be set to On.
` If you check the Covert item, you can not play the live video or audio, but can make video or voice recording.
video
You can configure the live 1, 2 and recording video properties for each active camera.
- Configure the video properties for the live 1, 2 and recording video source specified in Camera Properties. (To change the camera information, refer to page 16)
- Video properties include resolution, transfer quality, frame rate, and compression rate.
` Cameras in link with a device that does not support this function will be displayed inactive.
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Setup
reCord setting
net-i ware
to change the disk status
The HDD information list will show the information of the HDD currently installed. You can change the status of the local disk to Assigned or Released. allocation If the local disk is assigned, you can record/scan/play a source. 1. Select a disk that is not assigned. The [allocation] button will be activated. 2. Click [allocation]. The Assign dialog appears.
3. Click [yes] to change the status of the disk to Assigned. The icon of the local disk will be displayed green.
` If there is no other disk than the system disk for recording purposes, you can not proceed with recording.
released
If the local disk is released, you can scan/play but not record a source. 1. Select a disk that is currently assigned. The [release] button will be activated. 2. Click [release]. The Release dialog appears.
3. Click [yes] to change the status of the disk to Released. The icon of the local disk will be displayed red.
refresh
Click [refresh] to update information of the local disk with the latest.
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2. Click [ ]. The selected camera will be copied under the assigned disk. You can distribute a single camera into multiple disks.
` You can not record the source of a camera that is not assigned to a disk. ` The Auto Distribution feature will reset the camera distribution settings for each disk and perform distribution in the name order.
setup
Common settings
Minimum free space You can set the minimum free disk space. You can proceed with recording only if the free space for recording is larger than the minimum value. overwrite when disk is full.
If there is no free space on the disk, you are prompted to overwrite the existing recording file.
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Setup
schedule
You can use NET-i ware to make scheduled recording. NET-i ware will start or stop recording according to your schedule. You can create a schedule and apply it to multiple cameras. You can also create multiple schedules. ` You can create schedules for up to 64 cameras. - SNS-SF064 : Max. 64 Cameras / SNS-SF032 : Max. 32 Cameras / SNS-SF016 : Max. 16 Cameras / SNS-SF008 : Max. 8 Cameras / SNS-SF004 : Max. 4 Cameras 1) Create a schedule
You can start scheduled recording through the following 3 steps: 2) Set the schedule contents
3) Apply the schedule setting to the camera You can check a list of cameras to which the same schedule is applied.
1. Click [add] in the bottom of the schedule tree. The Add Schedule window appears.
to create a schedule
2. Provide information in the Add Schedule window and click [add]. The default schedule is displayed in the right tree. ` Default: Continuous Recording
You can edit the recording schedule by the minute. You can specify the settings of Continuous/Motion/Alarm/Video Loss/Intelligent Video Analysis for each time unit. to edit 1. Select the icon of a schedule to edit in the tree. 2. Enter a schedule name and description. 3. In the schedule table, drag the cursor to a specific point to specify the time range.
to edit a schedule
4. Select multiple items as necessary from Continuous/Motion/ Alarm/Video Loss/Intelligent Video Analysis and click [set]. 5. Click [delete] to delete the values in the selected range. 6. Click [apply]. The changes will be applied.
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When your settings are completed, the changes will be applied. The camera may start or stop recording, according to the setting.
- Click [Magnify] to extend the schedule tree so you can check the duplicate area across the time ranges. The [Magnify] button will switch to [Collapse] while other buttons will be grayed.
setup
- If you double-click a scheduled range in the table, you will see a window where you can fine tune the time settings with the start and end times at the minute's interval. ` The minimum time range is 15 minutes.
to delete a schedule
You can delete a schedule. 1. Select a schedule to remove from the tree and click [delete] in the bottom of the tree. You can also delete the current schedule where recording is in process.
2. If you delete the current schedule, recordings of all cameras with the schedule setting will be stopped.
You can create and apply a schedule to a camera. If you create and apply a schedule to a camera, the camera will perform recording according to the schedule. 1. Select a schedule to apply in the right tree.
2. Select a camera to apply in the left tree and click < 3. Select a camera in the right tree and click < schedule.
>.
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Setup
holiday You can specify a holiday and perform scheduled recording on that holiday. @ Cycle No Cycle: The holiday is effective only on that day. Days: Effective at the set interval of days. Weeks: Effective at the set interval of weeks. Months: Effective at the set interval of months. Years: Effective at the set interval of years. @ Range Start Date: The first date of the holiday period. Unlimited: Stays effective without the end date. Count : Effective as many as the set times. End Date: Effective till the specified date. to edit a holiday You can also set the execution cycle and period for each holiday.
2. Set the cycle, end date and description, and click [add]. The created holiday will be added to the list. ` Ex) If you select to add every second week for the holiday, your settings will be as shown. to create a holiday
2. Change the cycle, end date and description to your preference, and click [update]. to delete a holiday
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recording event
For your better understanding of the event situation, you can set the pre and post recording times based on the event occurrence point. Pre and post images as many as specified based on the event occurrence time will be saved. Motion, Alarm, Intelligent Video Analysis Event: You can set both pre and post times. Video Loss Event: As there will be no image to record after occurrence of the event, the pre time alone can be specified.
setup
1. Select an item to record. If the time option is activated, you will see a list of sub items available.
` If you set the time option to Off, recording will not proceed.
2. Select pre and post times to record and specify a recording time for each event. 3. Click [apply] in the bottom side to save your settings.
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Setup
recording Camera
You can set the fps to save for each activated camera and recording type (normal/event).
- The normal recording type includes manual recording and continuous scheduled recording.
- Available event recording types include Motion/Alarm/Video Loss/ Intelligent Video Analysis. You can specify the storage period of a recording file for each active camera. - An expired recording file will be deleted automatically.
MPEG
Video Setup
ALL FRAMES 1 ~ 30
Item
MJPEG
KEY FRAMES
Description
This will not affect the video setting. The actual incoming frame rate from the device may differ from the setting here, and you will receive just as many frames as incoming. ` The maximum throughput of recording is 250 Mbps. - Recording in 3M of resolution is possible if its not exceeding the maximum throughput.
` You can search for and play the recoding data using NET-i Viewer or Web Viewer.
- For stable recording, it is recommended to use a HDD that meets the minimum specification of SATA2 7200rpm. (It is also recommended that the maximum throughput of a single HDD does not exceed 125Mbps.)
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to set an event
event Camera
You can set the event discard time for, and the Alarm Into sync with each activated camera. The event discard time is to discard a duplicate event in the specified time range. You can also set an Alarm In to sync with each camera, which occurs from the device.
setup
- If you did not set an Alarm In to sync: Any Alarm In from the device will not affect NET-i ware. - If you set an Alarm In to sync: If an Alarm In occurs from the device according to the recording and event settings, scheduled recording will starts according to the recording and event settings or an e-mail will be sent.
` As long as the Alarm In function of the device is not active, the Alarm In event will not occur even if you have set the Alarm In in NET-i ware Tool.
1. In the camera menu window, click the Event Discard Time item of the connected camera. Time options available will be listed. 2. Select an event ignorance time. 3. Click the Alarm item and select an Alarm In to sync. - You can select multiple items.
event Messaging
You can create/edit/delete an e-mail. In the left pane of the screen, you will see the e-mail list while you can check the information of the selected e-mail in the right pane.
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Setup
Click [add] in the bottom list, and provide a name and description and click [add] in the dialog. An e-mail of the default settings will be created.
to create an e-mail
Change the name, description or subject in the E-mail page. to add a recipient or CC 1. Click [add].
to edit an e-mail
using the user information that is already registered with net-i ware
2. For the mail server configuration, change the recipient name, e-mail address, server address, server port number, user permissions, user ID, password and SSL security setting. - Press the [default] button to set the server port number as default.
1. Click [add all] or select a desired user and click [add selected]. Or, provide an e-mail address and click [add]. The e-mail address that you added will be displayed in the bottom list. When done, click [ok].
3. For your preferred transfer settings, select a desired item(s) from Motion, Video Loss, Intelligent Video Analysis and Alarm for each camera. 4. To save your work, click [apply].
to delete an e-mail
to transfer an e-mail
When the e-mail transfer conditions are completed, an e-mail will be sent to the recipient(s) with the CC at the moment an event occurs from the camera. ` The e-mail message includes the camera name, event type and event occurrence time.
` If there is a JPEG image recorded at the event occurrence time, it will also be attached to the e-mail.
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setup
2. Select an alert sound file to use. The selected file will be registered.
3. To delete an already registered alert sound file, select a file in the list and click [delete].
to set an event
You can specify an event for which the alert sound will be output. Event types available are as follows: Motion: If a motion event is incoming from the connected device Alarm: If an alarm event is incoming from the connected device Video Loss: If a video loss event is incoming from the connected device Intelligent Video Analysis: If receiving an intelligent video analysis event from the device HDD Full: The HDD is full and can not store any more HDD Failure: The HDD is out of order and can not store data.
1. Select an alert sound in the list to output when a device or HDD event occurs. 2. Click [play sound] to listen to the sound in advance. 3. Click [apply] to save the changes.
event preset
This enables you to move the camera preset at the moment an alarm occurs.
preset settings
Specify a preset to which the current preset is moved when an alarm occurs. ` This is enabled only when the device supports the alarm event and preset features. You must specify the alarm that is used in the event camera setup page.
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Setup
BaCkup setting
schedule Backup
You can backup stored data according to the schedule that you set.
You can create/edit/delete a schedule backup. In the left pane of the screen, you will see the schedule backup list while you can check the information of the selected schedule in the right pane.
1. Click [add] in the bottom list. You will see the Add Schedule Backup dialog.
2. Provide a name and description in the dialog and click [add]. A schedule backup of the default settings will be created.
2. Select an item to backup the schedule. You can specify a path for the external usb HDD and Network Drive as it is supported.
1. Change the schedule backup cycle and range. Select [every day] or [every week] for the backup cycle. - Enter the schedule backup start time and range.
` You can use only those drives that can be recognized by the operating system.
` If you select a network drive for the media, enter a valid ID and password for the backup media. If any of them is invalid, the schedule backup may not be performed normally. 3. Select multiple cameras to backup the schedule. 4. Click [apply] to save the changes.
` If you cannot find any network drive in the folder browser, restart the NET-i ware Tool program.
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Select a schedule backup in the schedule backup list and click [delete].
Schedule backup will perform according to the schedule that you set.
- If you set the schedule backup cycle to Every Day: Recording data one day before within the backup range will be backed up.
- If you set the schedule backup cycle to Every Week: Recording data one week before within the backup range will be backed up.
setup
- Path for the schedule backup file: User specified path\NIWData\Camera ID\Recording Date\Recording Start TimeEnd Time.rec1 The camera ID is created based on the MAC address of the device and other information. ` You can play the schedule backup file using the video playback function of NET-i viewer.
network drive
If you use the network drive to perform the schedule backup, you can configure the settings for the network connection retry and auto deletion of the backup files.
If the network is disconnected at the start of the schedule backup, it will try to connect again according to the specified cycle and times.
Any backup file earlier than the specified auto deletion date will be deleted at the start of the schedule backup.
network setting
network
You can check the network information and configure the settings.
1. Check a network adapter card or cards to use. - To use one network adapter card: Uncheck the #2 network adapter card. If you want to use one network adapter card, all communications with NET-i viewer and devices will be made using the single network adapter card. - To use two network adapter cards: Check the use of #2 network adapter card. If you want to use two network adapter cards, communication with NET-i viewer will be made through #1 network adapter card while communication with the device will be made using #2 network adapter card. 2. Click [apply] to save the changes.
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Setup
Select a network adapter card to use in the condition where both of #1 and #2 networks cards are installed on your PC. For #1 network adapter card, you can change the bandwidth. ` If the network setting is changed, the NET-i ware service will restart.
1. Set the port range to use. For the concurrent user count, you can specify 10 users for TCP/UDP (Unicast), and up to 20 for UDP (Multicast). You can also select a connection method with the client program: - TCP - UDP (Unicast) - UDP (Multicast): Provide the multicast address, port and TTL. 2. Click [apply] to save the changes. ` To enable a connection method of UDP (Multicast), you must configure the network setting so that it supports multicasting. - It is recommended to use a switch device supporting Layer 3 or higher.
network ddns
- Samsung DDNS
- dyndns.com (Private DDNS) - no-ip.com (Private DDNS) - iPOLiS DDNS - changeip.com (Private DDNS) 1. Select a DDNS to use. ` Samsung DDNS can be registered without additional settings.
2. Click [ddns test] to check if it can be registered properly. If registration succeeds, you will see the confirmation window.
` For a private DDNS, you must provide the host name, ID and password so that it can be registered properly.
3. You can set the update cycle by the minute and register it with DDNS periodically. 4. Click [apply] to save the changes. ` Once you registered DDNS with NET-i ware, you can register NET-i ware using the URL of the DDNS.
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systeM setting
system user
You can register users and user groups and set the necessary permissions. The default user (admin) and user group with the manager permissions are provided. - A user group can own more than one user. ` The user can not own other user or user group. - The users (groups) are of parent-child relationship with each other. setup
` The default password for the default user is 4321. For security purposes, change the password for the default user.
You can create/edit/delete a user (group). In the left list of the System User setting window, there displays the user (group) tree; in the right pane, you can check information of the selected user (group).
1. Select a user group to use as parent in the tree, and click [add user group] in the bottom list. 2. Provide a name and description in the Add User Group window, and click [add].
1. Select a user group to use as parent in the tree, and click [add user] in the bottom list.
2. Provide a name, description, password, phone number and e-mail address in the Add User window, and click [add]. 3. The user account will be created under the selected parent. - If you did not select a parent user group, the user account will be created under the default user group.
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Setup
1. Select a user (group) account to edit in the tree of the System User page.
@ For the user group, you can change the following settings: - Name, Description - Permission Live (NET-i viewer) : Monitoring, PTZ Control, Covert Monitoring ` Covert Monitoring: You can monitor the camera image of which the Covert function is set to On. Search (NET-i viewer): Playback, Backup, Covert Playback ` Covert Playback: You can play the camera image of which the Covert function is set to On.
NET-i ware Tool Login: Manual backup, hardware, recording, event, backup, network, system
@ As a user, you can change the following settings: - Name, Description - Password - Phone Number - E-mail Address - Parent User Group (You can also use the drag-and-drop method to edit user information in the tree.) ` The default user can not change its parent user group. 2. Click [apply] to save the changes. - Permissions can not be changed and will inherit from the parent user group.
` The admin user has the following permissions: - Add/delete a user (group) - Change monitoring a user (group) - Initialize - Configure NET-i ware settings
Select a user (group) account to delete in the tree of the System User page, and click [delete].
` If you delete a user group, its child users (or user groups) will be deleted accordingly.
If you log in to NET-i ware from NET-i ware Tool or NET-i viewer, the functions will be limited according to the user permission.
user login
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system setting
language
You can configure the system settings of NET-i ware. You can set a preferred language for the program. Select one from Korean, English, Chinese, French, German, Italian, Russian, Spanish, Japanese, Turkish, Czech, Polish, Serbian, Rumanian, Portuguese, Dutch, Croatian, Hungarian, Greek, Taiwanese, Swedish, Danish, Norwegian and Finnish. ` The default will be the language of the operating system and, if you select a language that is not supported by the OS, English will be selected.
setup
` Check the followings if the change of the language is not applied: - If there is a language pack for the selected language, install the language pack first.
- Windows XP/Windows 2003 Select the appropriate language in [Control Panel Regional and Language Options Regional Options] and [Control Panel Regional and Language Options Advanced].
- Windows Vista Select the appropriate language in [Control Panel Regional and Language Options Form] and [Control Panel Regional and Language Options Keyboard and Language Normal].
You must create a Windows logon account before you can back up schedules using a network drive.
- The Windows logon account is information required to log onto the Windows OS of your PC. You can check your Windows logon account in Control Panel Administrative Tools Computer Management Local Users and Groups.
overwrite options
- Once a valid Windows logon account is created, you may need to restart the system.
If you change the PC time behind the current time, you can select to delete data recorded later than the changed time. ` If you do not delete the data, the data may be redundant in the overlapped time range. You can select to use the IP filter. You can also add or delete an allowable IP. If you use the IP filtering function, you can log in to NET-i ware from NET-i viewer using only an allowable IP. 1. If you want to use the IP filter, check the use of it. 2. Click [add]. 3. Enter an IP address and click [add]. 4. Click [apply] to save your settings.
ip filter
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Setup
This will restore the NET-i ware settings to the default. Select a desired item to reset. Items that can be reset are as below: - All: Resets all settings. - Hardware: Resets the hardware settings. - Recording: Resets the record settings. - Event: Resets the event settings. - Backup: Resets the backup settings.
initialization
- System: Resets the system settings. For the language, it will be reset to the language set by the OS. 1. Select an item to reset. 2. Click [initialization] in the right corner. If you reset an item, the NET-i ware service will restart and display the Reconnect dialog.
Displays the version of NET-i ware. net-i ware updater setting updater update Performs the NET-i ware Updater manually. You can set the auto update. You can perform the update manually.
version
You can check the service status and address of the NTP server. You can start or stop operating the NTP server service.
ntp server
Specify the NTP server for time synchronization. You can change the PC time manually. You can specify the frequency that the time synchronization is performed on a regular basis.
ntp Client
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You can specify the activation frequency and time to restart the vsystem (PC).
setup
You can extract the NET-i ware settings and apply them to the NET-i ware that is installed on other PC. Recording data can not be imported / exported. 1. Click [net-i ware Config] in the bottom. You will see the Import/Export NET-i ware Configuration dialog. 2. Select Export and specify a file path. 3. Click [export]. All settings are created as a file. import net-i ware Configuration
1. Click [net-i ware Config] in the bottom. You will see the Import/Export NET-i ware Configuration dialog. 2. Select an item to import and click Import. The Import button will be activated. 3. Select a file path and click [import].
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Setup
system log
log setting
You can set to save the log and search for a stored log. Only logs in the set period will be saved, and those that expire will be deleted automatically. Set the type of the log to save. ` Log types available are as follows:
- System: Start/Stop service, HDD Full and Write Error, Time Change, Initialization - User: User Login/Logout - Backup: Start/Stop Backup and Backup Failure - Motion: Motion detection event of the device - Alarm: Alarm event of the device - Video Loss: Video loss event of the device
1. Provide a log storage period. - Storage Period: 1~365 days 2. Check to select a log type.
` Up to 20,000 logs can be saved, and if the log count exceeds the maximum, the logs will be backed up as a file with the oldest first. You can check the backup logs in the following path: "Log" folder under the installation folder of NET-i ware. ex) C:\Program Files\Samsung\NET-i ware\log
You can set the log search criteria for your search.
1. Provide the date/time settings for the log search range. Provide the search range including the time unit of second. 2. Check to select a search type. 3. Click [search]. Logs meeting the search criteria will be listed.
4. You can set the log count per page in [view Count]. You can scroll through the pages to move to the previous or next page in a long list. 5. Click [save as] to export the logs in the current page. 6. Click [delete search results] to delete searched logs. Deleted logs are not searched.
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Backup
to BaCkup data
2. Select a backup file format, time, storage device and backup data and click [start Backup] to backup the selected data.
Backup
- REC1 : File format that can be played using the video playback function in the Search Viewer of NET-i viewer. - SEC : File format that can be played without an additional viewer. ` The minimum requirements for normal operation of SEC Backup Viewer are as follows: CPU Quad Core 2.5GHz or higher, DRAM 3GB or more.
Backup Criteria
- time range: Set the time range for the recording data to backup. - Backup destination: Select one from the External USB HDD, DVD/CD, USB Flash Memory and specify the sub path. ` You can reuse a DVD-RW disk using the "Erase this CD-RW" menu in the Windows Explorer.
` You can use only those drives that can be recognized by the operating system.
` For the Windows 7 user, select CD/DVD Drive in the Backup Destination pane to display the disk burning popup. If you select Disk Setup Option from the disc burning popup, CD/DVD backup will not operate properly. From the disk burning popup, press the Cancel button.
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Backup
M
You can check the original size of backup data that you selected in the above step. Select data to backup and click [Calculate] in the bottom right corner. ` The actual size of the backup data will be slightly larger than the original as additional information is included.
Backup progress
2. Click [start Backup]. Backup will start, and you will see the Backup Progress window.
3. If you want to cancel the backup, click [Cancel] in the Backup Progress window.
@ In the Backup Progress window, you can also check the following information: - Media type - Backup data size - Size of the free disk space on the backup media - Progress of the current task - Result - Backup progress
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Service Manager
When the program is installed on the PC, the Service Manager icon will be displayed in the right tray on desktop.
The Manager will reside in the Windows tray that manages the NET-i ware service.
service Manager
service Management
- Start the NET-i ware service: Starts the NET-i ware service. - Stop the NET-i ware service: Exits the NET-i ware service.
Click [view the service properties] to display the NET-i ware Service Information window. - Start Service Tab: You can check the status of the service. - Setup Tab: You can set to automatically run the NET-i ware service when the system starts.
- Product Key Tab: You can add or delete a product key to control the number of channels available. - S/W Version Tab: You can check the current version of the software installed on the PC.
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Service Manager
- To add a product key
1. Stop operating all services that are currently running. 2. Press the [add] button from the Product Key tab. 3. Enter the product key in the product key input box, connect the corresponding dongle to the PC, and press [ok]. 4. When the product key is verified, connect the main dongle key to the PC and press [next]. 5. Restart operating the services. - To delete a product key
1. Stop operating all services that are currently running. 2. Select a product key to delete and press [delete]. 3. Connect the dongle key to delete to the PC, and press [next] in the confirmation dialog.
4. Connect the main dongle key to the PC and press [ok]. 5. Restart operating the services.
` Ensure that you connect only one dongle key to the PC at a time. Delete all additional product keys before uninstalling the NET-i ware program.
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2. Right-click the tray icon. You will see a context menu as show.
You can connect to the server and update the program with the latest version, regardless of the autocheck function. 1. Right-click the [net-i ware updater Manager] tray icon.
2. In the context menu that pops up, select the [show] item. You will see the NET-i ware Updater Manager window.
3. In the "net-i ware updater Manager" window, click [Check new version]. In this window, you can check the current version and installation date. Select the [ ] button to check the release note of the current version. You can check the communication log. You can use the log to check the cause of failure. If you select the [Check new version] button, you can check if a later version than the current is released on the server. Click [log Clear] to delete a log or logs. Click [hide] to disappear the menu window.
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using autoCheck
1. Click Daily.
you can set to check any update every day. 2. Select a time to perform the auto check. Ex) The right figure shows the auto check performs 08:00:00 AM every morning.
you can set to check any update every week. 1. Click Weekly. 2. Select a day of the week to perform the auto check.
3. Select a time to perform the auto check. Ex) The right figure shows the auto check performs 08:00:00 AM every Sunday morning.
you can set to check any update every month. 1. Click Monthly. 2. Select a date to perform the auto check.
3. Select a time to perform the auto check. Ex) The right figure shows the auto check performs 17:02:24 PM every first day of the month.
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download
Checking installation
When the download process is completed, you are prompted to install the update files now. If you select [no], you will see the net-i ware install popup as shown where you can choose to install next time the program starts; this message will appear only if there is the latest version downloaded on the PC. If you select [no] in the net-i ware install window and run the program, [net-i ware updater Manager] will check for any new version in the server and, if any, discard the existing update and try to download the newer version.
installation
If you select [yes], all NET-i ware applications will exit and the Manager will proceed with the installation.
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NETWORK
Network Camera NET-i ware NET-i web viewer
2. Provide the user ID and password. - Default ID: admin - Password: 4321
3. Click [ok]. You will see the main screen of the live viewer.
46_ English
` If the port number is other than 80, you should add the port number next to the IP address in the address bar of the web viewer. ` If the web viewer is disconnected due to a changed system port, reload the web browser and log in again.
3. To check if the web server of NET-i ware operates properly, launch the Monitor Apache Server. Run the program by clicking the tray icon or by selecting the program menu to check if NET-i_ware_webserver is currently running.
If its not running (green icon), move to the Apache services item and click start of NET-i_ware-webserver. To ensure a proper operation of the service, you should not use the same port as mentioned in step 2 above.
4. For Windows Server 2003/2008, the Web Viewer may have a problem making connection due to the enhanced security of the Internet Explorer. If you encounter blocked contents of the web page that you accessed with the Web Viewer, check the followings. - for windows server 2003 Move to [Control Panel Add/Remove Programs Add/Remove Windows Components], and uncheck [Internet Explorer Enhanced Security Configuration].
- for windows server 2008 Move to [Control Panel Management Tools Server Manager Server summary Security Information IE ESC Configuration] and change the [Internet Explorer Enhanced Security Configuration] to [Do not Use].
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a b c d e f g h
Item
Description Display the name of the NET-i ware model currently connected with the provided IP address. Switch to a split mode or full screen. Based on OSD time information of Live Viewer, select one from <PC Time> (on which Web Viewer is running) and <NVR Time> (on which NET-i ware is running). Switch to Auto Sequence mode, or to the previous or next channel. Display the sequence status of the channel being displayed. Perform the screen capture, printing or recording as necessary.
Adjust the audio volume. Display the name of the connected camera.
Camera Name
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i j k l
PTZ
Item
Description Control the Pan/Tilt/Zoom operation and adjust the iris or focus as necessary. Display the channel screen connected to NET-i ware. Turn off the display of an event, if occurred, appearing in the top right corner. Move to <LIVE>, <SEARCH>, <SETUP> or <ABOUT> window of the web viewer. net-i weB viewer
Video Screen
Click the Split Mode button to switch to the selected split mode.
The video screen will switch to single mode for the selected camera.
` You can double-click the tile of a desired camera to switch to Single mode.
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You can perform Auto Sequence, or move to the previous or next channel. Click < >. This will switch the screen of the connected camera in sequence. - The number of cameras should be greater than the channel number of the split screen where you want to perform auto sequence.
- You can specify the sequence interval in <setup> - <sequence time>. (Page 60)
Click < > or < >. Move to the previous or next channel of the connected device in the current split mode.
screen capture
2. Specify the path and provide the file name. Then, click <save(s)>. This will save the video of the selected camera as .bmp or .jpg format.
1. Click < >. You will see the browse dialog where you can specify the saving path.
printout
Click <
This will print out the video image of the selected camera using the printer connected to the PC that runs the web viewer.
>.
50_ English
record
2. Specify the path and provide the file name. Then, click <save(s)>. This will save the video of the selected camera as .avi format. ` The max recording time is 10 minutes. The recorded video can be played only with DivX codec.
1. Click < >. You will see the browse dialog where you can specify the saving path.
` For playing an .AVI video clip, you can use the free video player to play the video. (ex:GOM Player, KM Player, etc) However, the video may not played properly, depending on the CODEC compliance of the player.
Select a camera and hold the volume bar while dragging it to a desired point. Click < > to release the mute. > to mute the sound.
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b a c d e
f
Item
j
Description
a b c d e f g h i j k
Adjust the camera orientation. Adjust the zoom factor of the camera. Adjust the iris of the camera. Adjust the focus of the video from the camera. Change the selection in the menu screen and confirm or cancel your selection. Open the camera menus. Once you have specified preset positions of the camera, you can select a desired preset to move to the preset position. Make the camera travel between specified start and end points. Make the camera follow the specified route. Make the camera follow the selected route in combination of Preset, Pattern and Autopan. Make the camera follow the specified route combining multiple groups.
FOCUS Menu
SET, ESC
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to define a preset
1. Click < 2. Click < >. > to select a preset number.
4. Use the direction buttons to adjust the camera angle to a desired direction. >. net-i weB viewer
2. Click < >. The camera lens will move to a specified position.
3. To change the route or settings, make your change in the cameras Setup menu. ` You can also open the camera Setup page from <SETUP> - <Device Page> of the NET-i web viewer.
2. From the context menu that appears, select <areazoom>. You will see a yellow spot on the screen.
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4. To restore the previous size, right-click the screen and select <goto1x> in the context menu.
54_ English
f
Item
edc
Description
a b c d e f
Camera Name Record Intelligent Video Analysis Motion Alarm Time & Date
Display the camera name specified in NET-i ware. Display the status of recording made on the PC that is running the web viewer. If Intelligent Video Analysis is activated, the button will be displayed in a different color. Click the active button again to release the display of intelligent video analysis. If a motion is detected by the camera, the button will be displayed in a different color. Click the active button to release the display of the motion. If an event occurs in the camera, the button will be displayed in a different color. Click the active button to release the display of the event. Display the time information of the video.
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2. Drag and drop it to a desired tile position. The other tiles will move up by one cell. Ex: if you move the second tile to the fifth, the third tile will move up to the second cell.
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searCh viewer
You can search for and play recording data in the PC that is running NET-i ware.
b c d j e
i h f g
a b c d e f g h i j
Item
Description Display the name of the NET-i ware model currently connected with the provided IP address. ` For more information, refer to Changing the spit mode. (Page 49) ` For more information, refer to Using the Live menus. (Page 50) You can adjust the volume of the audio data of your search, if any. Display a list of connected cameras where you can select one to search. Specify a date to search or display the search result. Display the search result. Adjust the playback speed of the current video. Display the recording video data and zoom it in or out to view details. If you select a search result, it will be displayed in the video screen. Perform the screen capture, printing or recording as necessary. Select a split mode or full screen.
Audio
Play Screen
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2. Select a month to search in the calendar. Click <today> to move to the current month. 3. Click <search>.
play
1. Click the date containing a search result. The details will be displayed in the result pane. - Preview : The recording type for the section containing search results will be displayed in a different color. Yellowish Green: Continuous Blue: Motion Orange: Alarm Pink: Video Loss Purple: Intelligent Video Analysis Black: Manual
2. In the result pane, double-click a desired data item or drag and drop it over to a tile. The selected item will be displayed.
58_ English
b
Item
c
Description Display the recording time of the currently playing data. Display the status of Play, Pause or Speed. Move to the start point of recording in the timeline. Play reversely one frame by one. Play reversely at a max of x64 speed by increasing by x2. Play reversely.
a b
Play Bar
Stop playing temporarily. Play forward at normal speed. Play forward at a max of x64 speed by increasing by x2. Play forward one frame by one. Move to the end point of recording in the timeline.
d e f
The recording section (0 ~ 24 hr) of a specific date containing a search result will be displayed in a different color according to the recording reason. Enlarge or shrink the time display bar. If the timeline is zoomed in, move to the previous or next hour.
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c b d
e f
a b c d e f
Item
Description Display the name of the NET-i ware model currently connected with the provided IP address. Select a camera which you want to check or change the settings of.
Profile Dropdown List Select <Live1> or <Live2> for the profile to be applied to the live screen. Profile Settings Check or change the settings of each profile. Specify the transition interval for Auto Sequence. Move to the setup screen of each camera. Sequence Time
Device Settings
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profile settings
You can select a profile for the data transfer and make the settings as necessary. Resolution : Show the resolution information of the selected profile.
Codec : Show the codec information used for the selected profile. You can change the codec used for the selected profile in the setup page of the applicable camera. Quality : Show the video quality information that you can change if necessary.
Frame rate : Show the frame rate information that you can change if necessary.
Compression : Show the compression rate information that you can change if necessary. net-i weB viewer
aBout
Display the program version and creation date of the web viewer.
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SALES NETWORK
SAMSUNG TECHWIN CO., LTD. Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400 TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660 Toll Free : +1-877-213-1222 Direct : +1-201-325-6920 Fax : +1-201-373-0124 www.samsungcctvusa.com www.samsungtechwin.com www.samsungsecurity.com www.samsungipolis.com
SAMSUNG TECHWIN EUROPE LTD. Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey, Surrey, UNITED KINGDOM KT16 OPS TEL : +44-1932-45-5300 FAX : +44-1932-45-5325
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