3800 Series Manual
3800 Series Manual
3800 Series Manual
Users Guide
Disclaimer
Hand Held Products, Inc. (Hand Held Products) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products. Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products. 2000-2005 Hand Held Products, Inc. All rights reserved. Web Address: www.handheld.com
Canadian Notice
This equipment does not exceed the Class B limits for radio noise emissions as described in the Radio Interference Regulations of the Canadian Department of Communications. Le present appareil numerique nemet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la classe B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.
The CE mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/ EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive. For further information please contact: Hand Held Products, Inc. Nijverheidsweg 9 5627 BT Eindhoven The Netherlands Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.
TV Statement
TV or GS marked to EN60950 and EN60825-1.
C-TIC Statement
Conforms to AS/NZS 3548. C-Tick number: N10410.
Patents
Please refer to the IT3800/3900 packaging for patent information.
Table of Contents
Chapter 1 - Getting Started
Typical Applications for the IT3900 .................................... 1-1 About This Manual ............................................................... 1-1 Unpacking the Scanner ......................................................... 1-2 IT3800 Scanner Identification .............................................. 1-3 IT3900 Scanner Identification .............................................. 1-3 Connecting the Scanner When Powered by Host (Keyboard Wedge) ............................................................ 1-4 Mounting Information for the IT3900 ................................. 1-5 Specular Zone................................................................. 1-6 Plug and Play ........................................................................ 1-6 IBM 4683 Ports 5B, 9B, and 17 Interface ............................ 1-8 USB Interface ....................................................................... 1-9 USB Converter.................................................................... 1-11 OCIA Interface ................................................................... 1-11 NCR OCIA Short Format (8 Bit) Interface ........................ 1-12 NCR OCIA Long Format (9 Bit) Interface......................... 1-12 Nixdorf OCIA Interface...................................................... 1-13 Serial Wedge....................................................................... 1-13
Serial Port Connection.......................................................... 2-8 Baud Rate ....................................................................... 2-9 RS-232 Word Length: Data Bits, Stop Bits, and Parity2-10 RS-232 Handshaking ................................................... 2-12 Wand Emulation Connection ....................................... 2-12 Wand Emulation Transmission Rate............................ 2-13 Wand Emulation Polarity............................................. 2-14 Wand Emulation Idle ................................................... 2-14 PDF417 Wand Emulation................................................... 2-15 Data Block Size............................................................ 2-15 Delay Between Blocks ................................................. 2-15 Overall Checksum........................................................ 2-16
Chapter 3 - Output
Scan Rate .............................................................................. 3-1 Beeper Volume ..................................................................... 3-1 Beeper Tone.......................................................................... 3-2 Scan Voting .......................................................................... 3-2 Reduce Quiet Zone ............................................................... 3-2 Reread Delay ........................................................................ 3-3 Good Read Delay.................................................................. 3-4 Trigger Mode ........................................................................ 3-4
ii
Intercharacter, Interfunction, and Intermessage Delays ....... 4-8 Intercharacter Delay ....................................................... 4-8 User Specified Intercharacter Delay............................... 4-9 Interfunction Delay....................................................... 4-10 Intermessage Delay ...................................................... 4-10
Chapter 7 - Symbologies
Introduction........................................................................... 7-1 All Symbologies.................................................................... 7-1 Message Length Description ................................................ 7-2 Codabar ................................................................................. 7-3 Start/Stop Characters ..................................................... 7-3 Check Character ............................................................. 7-4 Concatenation................................................................. 7-5 Codabar Message Length ............................................... 7-5
iii
Code 39................................................................................. 7-6 Start/Stop Characters ..................................................... 7-6 Check Character ............................................................. 7-7 Code 39 Message Length ............................................... 7-7 Code 39 Append............................................................. 7-8 Base 32 ........................................................................... 7-8 Full ASCII...................................................................... 7-9 Interleaved 2 of 5 ................................................................ 7-10 Check Digit .................................................................. 7-10 Interleaved 2 of 5 Message Length .............................. 7-11 Strict Decoding............................................................. 7-11 Code 93............................................................................... 7-12 Code 93 Message Length ............................................. 7-12 Code 2 of 5.......................................................................... 7-13 Code 2 of 5 Message Length........................................ 7-13 IATA Code 2 of 5 ............................................................... 7-14 IATA Code 2 of 5 Message Length ............................. 7-14 Matrix 2 of 5 ....................................................................... 7-15 Matrix 2 of 5 Message Length ..................................... 7-15 Code 11............................................................................... 7-16 Check Digits Required ................................................. 7-16 Code 11 Message Length ............................................. 7-17 Code 128............................................................................. 7-18 <GS> Substitution........................................................ 7-18
iv
UPC E0 and UPC E1 .......................................................... 7-24 UPC E Expand.............................................................. 7-24 Check Digit................................................................... 7-25 Number System ............................................................ 7-25 Addenda........................................................................ 7-26 Addenda Required........................................................ 7-26 Addenda Separator ....................................................... 7-27 EAN/JAN 13....................................................................... 7-28 Check Digit................................................................... 7-28 Addenda........................................................................ 7-29 Addenda Required........................................................ 7-29 Addenda Separator ....................................................... 7-30 ISBN Enable................................................................. 7-30 EAN/JAN 8......................................................................... 7-31 Check Digit................................................................... 7-31 Addenda........................................................................ 7-32 Addenda Required........................................................ 7-32 Addenda Separator ....................................................... 7-33 MSI ..................................................................................... 7-34 MSI, continued ............................................................. 7-34 Check Character ........................................................... 7-34 MSI Message Length.................................................... 7-35 Plessey................................................................................. 7-36 Plessey Message Length............................................... 7-36 RSS-14 ................................................................................ 7-37 RSS Limited........................................................................ 7-37 RSS Expanded .................................................................... 7-38 RSS Expanded Message Length................................... 7-38 China Post Code.................................................................. 7-39 China Post Message Length ......................................... 7-39 PDF417 ............................................................................... 7-40 PDF417 Message Length ............................................. 7-40 Show GLI Blocks ........................................................ 7-41 Scan Diagnostics .......................................................... 7-41 PDF Learn Mode .......................................................... 7-42
MicroPDF417 .................................................................... 7-43 MicroPDF417............................................................... 7-43 MicroPDF417 Message Length ................................... 7-43 EANUCC Composite Symbology .................................... 7-44 EANUCC Composite ........................................................ 7-44 Enable UPC/EAN Version ................................................. 7-44 EANUCC Composite Code Message Length............. 7-45
Chapter 8 - Cloning
Procedure .............................................................................. 8-1
Chapter 11 - Utilities
To Add a Test Code I.D. Prefix to All Symbologies.......... 11-1 Show Software Revision..................................................... 11-1 Show Data Format .............................................................. 11-1 Specular Effect Reduction .................................................. 11-2
vi
Chapter 14 - Maintenance
Repairs ................................................................................ 14-1 Maintenance........................................................................ 14-1 Replacing the Interface Cable ...................................... 14-2 Troubleshooting .................................................................. 14-2
vii
viii
Getting Started
The IT3800 is a high performance linear imaging scanner from Hand Held Products. The IT3800 marks a new performance level for handheld scanners. Linear imaging technology is defined by a bright and sharply focused aiming line, high resolution imaging, and fast reading speed. The IT3800 is comfortable to hold, easy to use, rugged, and excellent for all general scanning applications. The IT3900 is a fixed mount bar code scanner designed for retail kiosks, manufacturing WIP tracking, document processing, or other OEM applications. It is a complete decoded output scanner that is easy to integrate. It communicates with PCs or host terminals via keyboard wedge or a serial RS-232 interface. The IT3900 can be used internally or externally. The housing provides protection from dust, dirt, and electrostatic discharge.
1-1
Check to make sure everything you ordered is present. Save the shipping container for later storage or shipping. Check for damage during shipment. Report damage immediately to the carrier who delivered the carton.
1-2
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1-3
Disconnect
3. Connect the appropriate interface cable to the scanner and to the terminal/ computer. 3
4. Turn the terminal/computer power back on. The scanner will beep twice. 5. Verify the scanner operation by scanning a bar code from the back cover of this manual. The scanner will beep once.
1-4
1.52
Aperture plane
23 typ
2.99
.700
.89
.700
Cable Exit
1-5
The scanner is now connected and ready to communicate with your terminal/PC. You must program the scanner for your interface before bar code data can be transmitted to your terminal/PC. If you are using the scanner as a keyboard wedge, turn to page 2-1. If the scanner is connected via a serial port, turn to page 2-8. If this is a wand emulation application, turn to page 2-15, and for a non decoded output connection, turn to page 6-2.
1-6
The following Plug and Play bar code for IBM XT and Compatibles also programs a carriage return (CR) suffix.
The following Plug and Play bar code for IBM PS-2 and Compatibles also programs a carriage return (CR) suffix.
Use Non Decoded Output Laser Emulation when connecting to a secondary terminal with integral decoding. This also sets the transmission rate to 36 scans per second and the polarity to white high.
For most laptops, scanning the Laptop Direct Connect bar code allows operation of the integral keyboard. The following Laptop Direct Connect bar code also programs a carriage return (CR) suffix.
The RS-232 Interface bar code is used when connecting to the serial port of a PC or terminal. The following RS-232 Interface bar code adds a suffix of a CR and LF, and also programs the parameters: Option Baud Rate Parity Setting 9600 bps Even
1-7
RS-232 Interface
In Wand Emulation mode, the scanner decodes the bar code then sends data in the same format as a wand scanner. The Same Code format transmits UPC, EAN, Code 128 and Interleaved 2 of 5 bar codes without any changes, but converts all other symbologies to Code 39.
The following Wand Emulation bar code sets the interface to Wand Emulation mode and translates bar code data as Code 39 symbology. It also programs the Transmission Rate to 25 inches per second, and Output Polarity to black high.
Note: For the 3800PDF model: When the 3800PDF interface is set to wand emulation, all PDF417 bar code data is transmitted as Code 128. Data from other symbologies follow the rules described above.
1-8
Note: After scanning one of these codes, you must re-boot the cash register.
Each bar code above also programs the following suffixes for each symbology: Symbology EAN 8 EAN 13 UPC A UPC E Code 39 Interleaved 2 of 5 Code 128 Suffix 0C 16 0D 0A 00 0A 0B 00 0D 0B 00 18 0B
USB Interface
Note: The following USB Plug and Play codes (IBM SurePOS handheld and tabletop scanners) are for use with the 3800LX-15 model only. Scan one of the following Plug and Play codes to program the IT3800 for IBM SurePos (USB Handheld scanner) or IBM SurePos (USB Tabletop scanner).
1-9
Note: After scanning one of these codes, you must re-boot the cash register.
IBM SurePos (USB Tabletop Scanner) Interface Each bar code above also programs the following suffixes for each symbology: Symbology EAN 8 EAN 13 UPC A UPC E Code 39 Interleaved 2 of 5 Code 128 Suffix 0C 16 0D 0A 00 0A 0B 00 0D 0B 00 18 0B
Scan one of the following codes to program the IT3800 for USB PC Keyboard or USB Macintosh Keyboard. Default = USB Keyboard (PC).
USB Keyboard (Mac) Scan the following code to program the IT3800 for USB HID bar code scanners.
1 - 10
USB Converter
Note: The USB converter is for use with the 3800-11 and 3800/3900-12 models only. The IT3800-11, -12 and IT3900-12 models use a USB converter to simulate a USB keyboard. Data flows into applications as if entered from the keyboard. The USB converter is compatible with Apple iMac Series and Windows98 and later PCs. Use cable set 42206062-01 to make the USB port connection.
OCIA Interface
Note: The OCIA interfaces are only available on the 3800LR-11 model. Scan one of the following Plug and Play codes to program the IT3800 for Generic OCIA, NCR OCIA Short Format (8 bit), NCR OCIA Long Format (9 bit), and Nixdorf OCIA. Note: After scanning one of these codes, you must re-boot the cash register.
Generic OCIA Interface The Generic OCIA bar code also programs the following prefixes for each symbology: Symbology EAN 8 EAN 13 UPC A UPC E Prefix 06 06 06 01 05
1 - 11
NCR OCIA Short Format (8 Bit) Interface The NCR OCIA Short Format (8 Bit) bar code also programs the following prefixes for each symbology: Symbology EAN 8 EAN 13 UPC A UPC E Prefix 0F 0F 0F 0A 0E
NCR OCIA Long Format (9 Bit) Interface The NCR OCIA Long Format (9 Bit) bar code also programs the following prefixes for each symbology: Symbology EAN 8 EAN 13 UPC A UPC E Code 39 Interleaved 2 of 5 Code 128 Prefix 46 46 46 41 45 42 31 42 32 42 33
1 - 12
Nixdorf OCIA Interface The Nixdorf OCIA bar code also programs the following prefixes for each symbology: Symbology EAN/UPC with Addenda Code 39 Interleaved 2 of 5 2 of 5 Code 128 Prefix 44 4B 44 49 44 48 44 47 44 4A
Serial Wedge
The IT3800/3900 uses true and TTL signal levels to wedge into an RS-232 serial network. Use IT3800/3900 serial wedge cables only to prevent damage to the scanner. Refer to the serial interface programming (pages 2-8 to 2-12) to set the baud rate and communications protocol. To set up the serial wedge terminal ID, find the terminal ID in the Supported Terminal Chart and follow the instructions on page 2-2. Set the port to which you want the scanned data to transmit. Port 1 corresponds to P1 on the output cable and Port 2 corresponds to P2 on the output cable. Choosing Both sends scanned data to P1 and P2. Default = P1.
* P1
P2
Both P1 and P2
1 - 13
1 - 14
Terminal Interfaces
2-1
Terminal ID
If your interface is not a standard PC AT, refer to "Supported Terminals" on page 2-3 through page 2-4, and locate the Terminal ID number for your PC. Scan the Terminal ID bar code below, then scan the numeric bar code(s) on the inside back cover of this manual to program the scanner for your terminal ID. Scan Save to save your selection. For example, an IBM AT terminal has a Terminal ID of 003. You would scan the Terminal ID bar code, then 0, 0, 3 from the inside back cover, then Save. If you make an error while scanning the digits (before scanning Save), scan the Discard code on the back cover, scan the Terminal ID bar code, scan the digits, and the Save code again.
Terminal ID
Save Note: After scanning one of these codes, you must power cycle your computer.
2-2
Supported Terminals
Terminal Apple Mac Apple Mac Powerbook DEC DEC Esprit Heath Zenith HP HP IBM IBM IBM IBM 102 key IBM 122 key IBM 122 key IBM 122 key IBM 122 key IBM DOS/V 106 key IBM SurePOS IBM SurePOS IBM Thinkpad IBM Thinkpad IBM Thinkpad I/O 122 key ITT Lee Data NEC Olivetti Olivetti RS-232 True RS-232 TTL Serial Wedge Silicon Graphics Model(s) Mac Classic, SE SE30, II (All) 5300 Series (Portable PC) VT510, 520, 525 (PC style) VT510, 520, 525 (DEC style LK411) 200, 400 PC, AT Vectra Vectra ES XT PS/2 25, 30, 77DX2 AT, PS/2 30286, 50, 55SX, 60, 70, 70061, 70121, 80 3151, 3161, 3162, 3163, 3191, 3192, 3194, 3196, 3197, 3471, 3472, 3476, 3477 3191, 3192, 3471, 3472 3196, 3197, 3476, 3477, 3486, 3482, 3488 3180 3180 data entry keyboard PC & Workstation USB Handheld Scanner USB Tabletop Scanner 360 CSE, 340, 750 365, 755CV 2676D, 2677C, 2677D 9271 IIS 98XX Series M19, M200 M240, M250, M290, M380, P500 Terminal ID 049 ** 049 ** 005 104 005 090 003 023 001 002 003 * 006 007 008 024 114 102 128**** 129**** 097 106 003 008 007 007 103 001 003 000*** 000 050 005
Indy, Indigoll
2-3
* Default for -12 model ** Applies to -12 models only *** Default for -13 model (applies to -13 models only) **** Applies to 3800LX-15 model only. Because special suffixes are required by the IBM SurePOS terminal, it is best to use the Plug and Play bar codes on page 1-8 to program these interfaces, rather than scanning the terminal ID listed in this table. See page 1-9 for -11 model default.
2-4
Keyboard Country
Scan the Program Keyboard Country bar code below, then scan the numeric bar code(s) from the inside back cover, then the Save bar code to program the keyboard for your country. As a general rule, the following characters are not supported by the scanner for countries other than the United States: @ | $ # { } [ ] = / \ < > ~
Program Keyboard Country Country Code Belgium Denmark Finland France Germany/Austria Great Britain Scan 1 8 2 3 4 7 Country Code Italy Norway Spain Switzerland USA (Default) Scan 5 9 10 6 0
Save
Keyboard Style
This programs keyboard styles, such as Caps Lock and Shift Lock. Default = Regular.
Regular is used when you normally have the Caps Lock key off.
* Regular
Caps Lock is used when you normally have the Caps Lock key on.
Caps Lock
2-5
Shift Lock is used when you normally have the Shift Lock key on (not common to U.S. keyboards).
Shift Lock
Automatic Caps Lock is used if you change the Caps Lock key on and off. The software tracks and reflects if you have Caps Lock on or off (AT and PS/2 only). This selection can only be used with systems that have an LED which notes the Caps Lock status.
Emulate External Keyboard should be scanned if you do not have an external keyboard (IBM AT or equivalent). To connect the scanner to a laptop, it may be necessary to use the Automatic Direct Connect selection on page 2-7 in conjunction with the bar code below.
Emulate External Keyboard Note: After scanning the Emulate External Keyboard bar code, you must power cycle your computer.
Keyboard Modifiers
This modifies special keyboard features, such as CTRL+ ASCII codes and Turbo Mode.
Control + ASCII Mode On: The scanner sends key combinations for ASCII control characters for values 00-1F. Refer to page 10-1 for CTRL+ ASCII Values. Default = Off
2-6
Turbo Mode: The scanner sends characters to an IBM AT terminal faster. (For use with IBM AT only.) If the terminal drops characters, do not use Turbo Mode. Default = Off
Turbo Mode On
Numeric Keypad Mode: Sends numeric characters as if entered from a numeric keypad. Default = Off
Automatic Direct Connect: Use this selection if you are using a laptop whose keyboard is disabled when you plug in the scanner. This selection can also be used if you have an IBM AT style terminal and the system is dropping characters. Default = Off
2-7
RS-232 Interface 1. Turn off power to the terminal/computer. 2. Connect the appropriate interface cable to the scanner. Note: For the scanner to work properly, you must have the correct cable for your type of terminal/computer. 2
3. Plug the serial connector into the serial port on the back of your computer/terminal, as shown below. Tighten the two screws to secure the connector to the port.
4. Plug the power pack into a power source. 5. Once the scanner has been fully connected, power up the terminal/ computer.
2-8
Baud Rate
Baud Rate sends the data from the scanner to the terminal at the specified rate. The host terminal must be set for the same baud rate as the scanner. Default = 9600.
300
600
1200
2400
4800
* 9600
19200
38400
2-9
2 - 10
RS-232 Word Length: Data Bits, Stop Bits, and Parity (continued)
2 - 11
RS-232 Handshaking
RS-232 handshaking is a set of rules concerning the exchange of data between serially communicating devices. Default = RTS/CTS, XON/XOFF and ACK/ NAK Off
RTS/CTS On
* RTS/CTS Off
XON/XOFF On
* XON/OFF Off
ACK/NAK On
* ACK/NAK Off
* Code 39 Format
2 - 12
Note: For the 3800PDF model: When the 3800PDF interface is set to wand emulation, all PDF417 bar code data is transmitted as Code 128. Data from other symbologies follow the rules described above.
10
* 25
40
80
120
150
200
2 - 13
* Black High
White High
* Idle High
Idle Low
2 - 14
20
40
* 60
80
5ms
* 50ms
150ms
500ms
2 - 15
Overall Checksum
When this option is turned on, a computed check character is added at the end of the entire message. The check character is the character which when Exclusive-ORd with every preceding character of the message yields a result of 0x00 (00H). Default = Off.
On
* Off
2 - 16
Output
Scan Rate
Adjusting the scan rate changes the current draw when scanning. The slower the scan rate, the lower the current draw. (The standby current remains the same.) Scan speeds are 270 s/s, 135 s/s, and 67 s/s. A scan speed of 270 draws the highest power and has the best performance. A scan speed of 135 has a medium draw with medium performance. A scan speed of 67 draws the lowest power and has the lowest performance. Default = 270 s/s.
* 270 s/s
135 s/s
67 s/s
Beeper Volume
Default = High.
* High
Medium
Low
Off
3-1
Beeper Tone
Default = Normal.
* Normal Beep
Short Beep
Scan Voting
This sets the number of times the same bar code has to be read before it is transmitted to the terminal. Normal uses the default values listed for the symbologies in the Default Charts beginning on page 12-5. High doubles the votes used below the threshold. Default = Voting Normal.
* Voting Normal
Voting High
3-2
Reread Delay
This sets the time period before the scanner can read the same bar code a second time. Setting a reread delay protects against accidental rereads of the same bar code. Longer delays are effective in minimizing accidental rereads at POS (point of sale). Use shorter delays in applications where repetitive bar code scanning is required. Default = Short. Reread Delay only works when in automatic trigger mode (see page 3-4).
* Short
Medium
Long
Extra Long
3-3
* No Delay
Short Delay
Medium Delay
Long Delay
Trigger Mode
Manual/Serial Trigger: You can activate the scanner either by pressing the trigger, or using a serial trigger command (see "Trigger Commands" on page 124). When in manual trigger mode, the scanner scans until a bar code is read, or until the trigger is released. When in serial mode, the scanner scans until a bar code has been read or until the deactivate command is sent. In serial mode, the scanner can also be set to turn itself off after a specified time has elapsed (see Serial Trigger Time Out, which follows). Default for IT3800.
Manual/Serial Trigger
3-4
Serial Trigger Time Out: Use this selection to set a time out (in quarter seconds) of the scanners trigger when using serial commands to trigger the scanner. Once the scanner has timed out, it must be triggered again either serially or manually. After scanning the Serial Trigger Time Out bar code, set the time out duration (from 0-1200 quarter seconds) by scanning digits from the inside back cover, then scanning Save. Default = 0 (infinite, or no time out).
Manual Trigger, Low Power: The scanner sleeps, using only 30 milliamps, until the trigger is pulled. When the trigger is pulled, the scanner wakes up and operates at reduced power until there is no triggering for the time set with the Low Power Time Out bar code. There is a short delay in operation when the scanner is first triggered, but there is no delay when operating in low power mode.
Manual Trigger, Low Power Note: Manual Trigger, Low Power cannot be used with keyboard wedge applications.
Low Power Time Out: Scan the Low Power Time Out bar code to change the time out duration. Then scan the time out duration (from 0-300 seconds) from the inside back cover, and Save. Default = 2 minutes.
Note: If you make an error while scanning the digits (before scanning Save), scan Discard on the back cover, scan the Lower Power Time Out bar code, scan the correct digits, then Save again.
Automatic Trigger: The scanner scans continuously at full power. Default for IT3900.
Automatic Trigger
3-5
Presentation Mode: The LEDs are off until a bar code is presented to the scanner. Then the LEDs turn on automatically to read the code. Presentation Mode uses normal office or store ambient light to detect the bar codes.
Presentation Mode Note: Do not use Presentation Mode with a 3800/3900PDF. Normal office or store ambient light does not provide enough illumination for the IT3800/ 3900PDF to work properly in Presentation Mode.
3-6
Data Editing
Prefix/Suffix Overview
When a bar code is scanned, additional information is sent to the host computer along with the bar code data. This group of bar code data and additional, user-defined data is called a message string. The selections in this section are used to build the user-defined data into the message string. Prefix and Suffix characters are data characters that can be sent before and after scanned data. You can specify if they should be sent with all symbologies, or only with specific symbologies. The following illustration shows the breakdown of a message string:
Prefix
1-10 alpha numeric characters
Scanned Data
variable length
Suffix
1-10 alpha numeric characters
4-1
Step 3. Scan the 2 hex digits from the Programming Chart inside the back cover or scan 9, 9 for all symbologies. Step 4. Determine the hex value from the Decimal to Hex to ASCII Conversion Chart (page 4-6) for the prefix or suffix you wish to enter. Step 5. Scan the 2 digit hex value from the Programming Chart inside the back cover. Step 6. Repeat Steps 4 and 5 for every prefix or suffix character. Step 7. To add the Code I.D., scan 5, C, 8, 0. To add AIM I.D., scan 5, C, 8, 1. To add a backslash (\), scan 5, C, 5, C. Step 8. Scan Save to exit and save, or scan Discard to exit without saving. Repeat Steps 1-6 to add a prefix or suffix for another symbology.
4-2
4-3
Prefix Selections
Add Prefix
Suffix Selections
Add Suffix
Save
Discard
4-4
Symbology Chart
Symbology
China Postal Codabar Code 2 of 5 Code 11 Code 39 Code 32 PARAF Code 93 Code 128 EAN/JAN EANUCC Composite IATA 2 of 5
Symbology
Interleaved 2 of 5 Matrix 2 of 5 MicroPDF417 MSI PDF417 Plessey RSS-14 Telepen UPC All Symbologies
Code AIM ID ID
e m R g r n y t c ]l0 ]X0 ]L0 ]M0 ]L0 ]P0 ]e0 ]B0 ]E0
Hex ID
65 6D 52 67 72 6E 79 74 63 99
Note: Prefix/Suffix entries for specific symbologies override the universal (All Symbologies, 99) entry.
4-5
4-6
Dec
128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159
Hex
80 81 82 83 84 85 86 87 88 89 8A 8B 8C 8D 8E 8F 90 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E 9F
Char
Dec
160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176
Hex
A0 A1 A2 A3 A4 A5 A6 A7 A8 A9 AA AB AC AD AE AF B0 B1 B2 B3 B4 B5 B6 B7 B8 B9 BA BB BC BD BE BF
Char Dec
192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223
Hex
C0 C1 C2 C3 C4 C5 C6 C7 C8 C9 CA CB CC CD CE CF D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC DD DE DF
Char Dec
224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255
Hex
E0 E1 E2 E3 E4 E5 E6 E7 E8 E9 EA EB EC ED EE EF F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA FB FC FD FE FF
Char
177 178 179 180 181 182 183 184 185 186 187 188 189 190 191
4-7
* Enable
Disable
Intercharacter Delay
This is a delay of up to 495 milliseconds (in multiples of 5) placed between the transmission of each character of scanned data. You can program up to 99 steps (of 5 ms each). Scan the Intercharacter Delay bar code below, then scan the number of steps, and the SAVE bar code from the inside back cover.
4-8
Note: If you make an error while scanning the digits (before scanning Save), scan Discard on the back cover, scan the Intercharacter Delay bar code, scan the correct digits, and Save again.
Prefix 1 Scanned Data 2 3 4 5 Suffix
Intercharacter Delay
Intercharacter Delay To remove this delay, scan the Intercharacter Delay bar code, then set the number of steps to 00. Scan the SAVE bar code from the inside back cover.
Delay Length
Character to Trigger Delay To remove this delay, scan the Delay Length bar code, and set the number of steps to 00. Scan the SAVE bar code from the inside back cover.
4-9
Interfunction Delay
This is a delay of up to 495 milliseconds (in multiples of 5) placed between the transmission of each segment of the message string. You can program up to 99 steps (of 5 ms each). Scan the Interfunction Delay bar code below, then scan the number of steps, and the SAVE bar code from the inside back cover. Note: If you make an error while scanning the digits (before scanning Save), scan Discard on the inside back cover, scan the Interfunction Delay bar code, scan the correct digits, and Save again.
Prefix STX 1 HT Scanned Data 2 3 4 5 Suffix CR LF
Interfunction Delays
Interfunction Delay To remove this delay, scan the Interfunction Delay bar code, then set the number of steps to 00. Scan the SAVE bar code from the inside back cover.
Intermessage Delay
This is a delay of up to 495 milliseconds (in multiples of 5) placed between each scan transmission. You can program up to 99 steps (of 5 ms each). Scan the Intermessage Delay bar code below, then scan the number of steps, and the SAVE bar code from the inside back cover. Note: If you make an error while scanning the digits (before scanning Save), scan Discard on the inside back cover, scan the Intermessage Delay bar code, scan the correct digits, and Save again.
Intermessage Delay To remove this delay, scan the Intermessage Delay bar code, then set the number of steps to 00. Scan the SAVE bar code from the inside back cover.
4 - 10
Data Formatting
If you have changed data format settings, and wish to clear all formats and return to the defaults, scan the Default Data Format code on page 5-4.
5-1
Note: The wildcard for all terminal types is 099. Step 4. Code I.D. On page 4-5, find the symbology to which you want to apply the data format. Locate the Hex value for that symbology and scan the 2 digit hex value from the Programming Chart. Step 5. Length Specify what length (up to 9999 characters) of data will be acceptable for this symbology. Scan the four digit data length from the Programming Chart. (Note: 50 characters is entered as 0050. 9999 is a universal number, indicating all lengths.) Step 6. Editor Commands Refer to the Format Editor Commands Chart (page 5-2). Scan the symbols that represent the command you want to enter. 94 alphanumeric characters may be entered for each symbology data format. Step 7. Scan Save to save your entries.
5-2
F4 Send xx character nn times (Insert) leaving cursor in current cursor position. Syntax = F4xxnn (xx stands for the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6, and nn is the numeric value (00-99) for the number of times it should be sent.) E9 Send all but the last nn characters, starting from the current cursor position. Syntax = E9nn (nn is the numeric value (00-99) for the number of characters that will not be sent at the end of the message.)
Move Commands
F5 Move the cursor ahead nn characters from current cursor position. Syntax = F5nn (nn stands for the numeric value (00-99) for the number of characters the cursor should be moved ahead.) F6 Move the cursor back nn characters from current cursor position. Syntax = F6nn (nn stands for the numeric value (00-99) for the number of characters the cursor should be moved back.) F7 Move the cursor to the beginning of the data string. Syntax = F7. EA Move the cursor to the end of the data string. Syntax = EA
Search Commands
F8 Search ahead for xx character from current cursor position, leaving cursor pointing to xx character. Syntax = F8xx (xx stands for the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.) F9 Search back for xx character from current cursor position, leaving cursor pointing to xx character. Syntax = F9xx (xx stands for the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.) E6 Search ahead for the first non xx character from the current cursor position, leaving cursor pointing to non xx character. Syntax = E6xx (xx stands for the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.) E7 Search back for the first non xx character from the current cursor position, leaving cursor pointing to non xx character. Syntax = E7xx (xx stands for the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.)
Miscellaneous Commands
FB Suppress all occurrences of up to 15 different characters, starting at the current cursor position, as the cursor is advanced by other commands. When the FC command is encountered, the suppress function is terminated. The cursor is not moved by the FB command. Syntax = FBnnxxyy . .zz where nn is a count of the number of suppressed characters in the list and xxyy .. zz is the list of characters to be suppressed. (xx stands for the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.) FC Disables suppress filter and clear all suppressed characters. Syntax = FC. E4 Replaces up to 15 characters in the data string with user specified characters. Replacement continues until the E5 command is encountered. Syntax = E4nnxx1xx2yy1yy2...zz1zz2 where nn is the total count of both characters to be replaced plus replacement characters; xx1 defines charac-
5-3
E5 FE
EC ED
ters to be replaced and xx2 defines replacement characters, continuing through zz1 and zz2. Terminates character replacement. Syntax = E5. Compare character in current cursor position to the character xx. If characters are equal, increment cursor. If characters are not equal, no format match. Syntax = FExx (xx stands for the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.) Check to make sure there is an ASCII number at the current cursor position. If character is not numeric, format is aborted. Syntax = EC. Check to make sure there is a non-numeric ASCII character at the current cursor position. If character is numeric, format is aborted. Syntax = ED.
Save
Discard
5-4
Data Formatter
When Data Formatter is turned off, the bar code data is output to the host as read (including prefixes and suffixes). Choose one of the following options. Default = Data Formatter On.
* Data Formatter On, but Not Required Data Formatter Off When Data Formatter is required, all input data must conform to an edited format or the scanner does not transmit the input data to the host device.
5-5
5-6
Secondary Interface
By switching interface cables, the IT3800/3900 scanner can communicate with a portable data terminal (secondary interface), in addition to the host terminal (primary interface). Note: Secondary interfaces do not apply to the IT3800LX-15. The secondary interface can be programmed at any time.
* Wand Emulation Code 39 Format Wand Emulation Same Code Format Note for the 3800PDF model: When the 3800PDF interface is set to wand emulation, all PDF417 bar code data is transmitted as Code 128. Data from other symbologies follow the rules described above.
RS-232 Interface
6-1
* 36
100
* White High
Black High
6-2
Low
* High
* Disable
Enable
* Manual Trigger
6-3
Automatic Trigger
Manual Trigger, Low Power: The scanner sleeps, using only 30 milliamps, until the trigger is pulled. When the trigger is pulled, the scanner wakes up and operates at normal power until there is no triggering for the time set with the Low Power Time Out bar code. Then, the scanner goes to sleep again. Low Power Time Out: Scan the Low Power Time Out bar code to change the time out duration. Then scan the time out duration (from 0-300 seconds) from the inside back cover and Save. Default = 2 minutes. Note: If you make an error while scanning the digits (before scanning Save), scan Discard on the back cover, scan the Low Power Time Out bar code, scan the correct digits, and Save again.
Note: The Secondary Manual Trigger, Lower Power option is not available on the 3800LR-11 in Secondary Non-Decoded Out Laser Emulation Mode.
6-4
Symbologies
Introduction
Use this section to program the scanner for Industrial, Retail, and PDF417 Symbology selections. This programming section contains the following menu selections: All Symbologies China Post Code Codabar Code 2 of 5 Code 11 Code 39 Code 32 PARAF Code 93 Code 128 EAN/JAN EANUCC Composite IATA Code 2 of 5 Interleaved 2 of 5 Matrix 2 of 5 MicroPDF417 MSI PDF417 Plessey RSS-14 Telepen UPC
All Symbologies
If you want to decode all the symbologies allowable for your scanner, scan the All Symbologies On code.
All Symbologies On
7-1
7-2
Codabar
<Default All Codabar Settings>
Codabar
* On
Off
Start/Stop Characters
Start/Stop characters identify the leading and trailing ends of the bar code. You may either transmit, or not transmit Start/Stop characters. Default = Dont Transmit.
Transmit
* Dont Transmit
7-3
Codabar (continued)
Check Character
Codabar check characters are created using different modulos. You can program the scanner to read only Codabar bar codes with Modulo 16 check characters. Default = No Check Character.
No Check Character indicates that the scanner reads and transmits bar code data with or without a check character. When Check Character is set to Validate and Transmit, the scanner will only read Codabar bar codes printed with a check character, and will transmit this character at the end of the scanned data. When Check Character is set to Validate, but Dont Transmit, the unit will only read Codabar bar codes printed with a check character, but will not transmit the check character with the scanned data.
* No Check Character
Validate Modulo 16, but Dont Transmit Validate Modulo 16 and Transmit
7-4
Concatenation
Codabar supports symbol concatenation. When you Enable concatenation, the scanner looks for a Codabar symbol having a D start character, adjacent to a symbol having a D stop character. In this case the two messages are concatenated into one with the D characters omitted. Default = On.
Character Start Stop Start Stop
Codabar
A12D D34A
Select Require to prevent the scanner from decoding a lone Codabar symbol.
* On
Off
Require
7-5
Code 39
< Default All Code 39 Settings >
Code 39
* On
Off
Start/Stop Characters
Start/Stop characters identify the leading and trailing ends of the bar code. You may either transmit, or not transmit Start/Stop characters. Default = Dont Transmit.
Transmit
* Dont Transmit
7-6
* No Check Character
7-7
Code 39 Append
This function allows the scanner to append the data from several Code 39 bar codes together before transmitting them to the host computer. When this function is enabled, the scanner stores those Code 39 bar codes that start with a space (excluding the start and stop symbols), and does not immediately transmit the data. The scanner stores the data in the order in which the bar codes are read, deleting the first space from each. The scanner transmits the appended data when it reads a Code 39 bar code that starts with a character other than a space. Default = Off.
On
* Off
Base 32
Base 32 is a form of the Code 39 symbology used by Italian pharmacies. This is also known as PARAF.
On
* Off
7-8
%G L
%M m %O o
DEL %T
Character pairs /M and /N decode as a minus sign and period respectively. Character pairs /P through /Y decode as 0 through 9.
* Full ASCII On
7-9
Interleaved 2 of 5
< Default All Interleaved 2 of 5 Settings >
Interleaved 2 of 5
* On
Off
Check Digit
No Check Digit indicates that the scanner reads and transmits bar code data with or without a check digit. When Check Digit is set to Validate, but Dont Transmit, the unit will only read Interleaved 2 of 5 bar codes printed with a check digit, but will not transmit the check digit with the scanned data. When Check Digit is set to Validate and Transmit, the scanner will only read Interleaved 2 of 5 bar codes printed with a check digit, and will transmit this digit at the end of the scanned data. Default = No Check Digit.
* No Check Digit
7 - 10
Interleaved 2 of 5, continued
Interleaved 2 of 5 Message Length
Note: Scan the bar codes below to change the message length. Refer to Message Length Description (page 7-2) for additional information. Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum Default = 80.
Strict Decoding
When Strict Decoding is used, the scanner only reads bar codes that are close to spec. This reduces the number of misreads, but also reduces the tolerance for bar codes that are slightly out of spec.
On
* Off
7 - 11
Code 93
< Default All Code 93 Settings >
Code 93
* On
Off
7 - 12
Code 2 of 5
<Default All Code 2 of 5 Settings>
Code 2 of 5
* On
Off
IATA Code 2 of 5
<Default All Code IATA 2 of 5 Settings>
7 - 13
IATA Code 2 of 5
* On
Off
Matrix 2 of 5
<Default All Matrix 2 of 5 Settings>
7 - 14
Matrix 2 of 5
* On
Off
7 - 15
Code 11
<Default All Code 11 Settings>
Code 11
* On
Off
7 - 16
7 - 17
Code 128
<Default All Code 128 Settings>
Code 128
* On
Off
<GS> Substitution
When enabled, the scanner substitutes a <GS> for Function Character 1 when decoding EAN 128. Default =Off.
On
* Off
7 - 18
Telepen
<Default All Telepen Settings>
7 - 19
Telepen
* On
Off
Telepen Output
Using AIM Telepen Output, the scanner reads symbols with start/stop pattern 1 and decodes them as standard full ASCII (start/stop pattern 1). When Original Telepen Output is selected, the scanner reads symbols with start/stop pattern 1 and decodes them as compressed numeric with optional full ASCII (start/stop pattern 2). Default = AIM Telepen Output.
7 - 20
UPC A
<Default All UPC A Settings>
UPC A
* On
Off
Check Digit
This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On.
* On
Off
Number System
The numeric system digit of a UPC symbol is normally transmitted, but the unit can be programmed so it will not transmit it. Default = On.
* On
Off
7 - 21
UPC A, continued
Addenda
This selection adds 2 or 5 digits to the end of all scanned UPC A data. Default = Off for both 2 Digit and 5 Digit Addenda.
2 Digit Addenda On
5 Digit Addenda On
Addenda Required
When Addenda Required is set to on, the scanner will only read UPC A bar codes that have addenda. Default = Off.
Required
* Not Required
7 - 22
UPC A, continued
Addenda Separator
When this feature is on, there is a space between the data from the bar code and the data from the addenda. When turned off, there is no space. Default = On.
* On
Off
On
* Off
7 - 23
UPC E
<Default All UPC E Settings>
* UPC E0 On
UPC E0 Off
UPC E1 On
* UPC E1 Off
UPC E Expand
UPC E Expand expands the UPC E code to the 12 digit, UPC A format. Default = Off.
On
* Off
7 - 24
UPC E, continued
Check Digit
Check Digit specifies whether the check digit should be transmitted at the end of the scanned data or not. Default = On.
* On
Off
Number System
The numeric system digit of a UPC symbol is normally transmitted, but the unit can be programmed so it will not transmit it. Default = On.
* On
Off
7 - 25
UPC E, continued
Addenda
This selection adds 2 or 5 digits to the end of all scanned UPC E data. Default = Off for both 2 Digit and 5 Digit Addenda.
2 Digit Addenda On
5 Digit Addenda On
Addenda Required
When Addenda Required is set to on, the scanner will only read UPC E bar codes that have addenda. Default = Off.
Required
* Not Required
7 - 26
UPC E, continued
Addenda Separator
When this feature is on, there is a space between the data from the bar code and the data from the addenda. When turned off, there is no space. Default = On.
* On
Off
7 - 27
EAN/JAN 13
<Default All EAN/JAN Settings>
EAN/JAN 13
* On
Off
Check Digit
This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On.
* On
Off
7 - 28
2 Digit Addenda On
5 Digit Addenda On
Addenda Required
When Addenda Required is set to on, the scanner will only read EAN/JAN 13 bar codes that have addenda. Default = Off.
Required
* Not Required
7 - 29
* On
Off
ISBN Enable
This symbology allows the scanner to read ISBN codes on books. Default = Off.
On
* Off
7 - 30
EAN/JAN 8
<Default All EAN/JAN 8 Settings>
EAN/JAN 8
* On
Off
Check Digit
This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On.
* On
Off
7 - 31
EAN/JAN 8, continued
Addenda
This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 8 data. Default = Off for both 2 Digit and 5 Digit Addenda.
2 Digit Addenda On
5 Digit Addenda On
Addenda Required
When Addenda Required is set to on, the scanner will only read EAN/JAN 8 bar codes that have addenda. Default = Off.
Required
* Not Required
7 - 32
EAN/JAN 8, continued
Addenda Separator
When this feature is on, there is a space between the data from the bar code and the data from the addenda. When turned off, there is no space. Default = On.
* On
Off
7 - 33
MSI
<Default All MSI Settings>
MSI
On
* Off
MSI, continued
Check Character
Different types of check characters are used with MSI bar codes. You can program the scanner to read only MSI bar codes with Type 10 or Type 11 check characters. Default = Validate Type 10, but Dont Transmit. When Check Character is set to Validate and Transmit, the scanner will only read MSI bar codes printed with the specified type check character, and will transmit this character at the end of the scanned data.
7 - 34
MSI, continued
When Check Character is set to Validate, but Dont Transmit, the unit will only read MSI bar codes printed with the specified type check character, but will not transmit the check character with the scanned data.
* Validate Type 10, but Dont Transmit Validate Type 10 and Transmit
Validate Type 11, but Dont Transmit Validate Type 11 and Transmit
7 - 35
Plessey
<Default All Plessey Settings>
Plessey
On
* Off
7 - 36
RSS-14
< Default All RSS-14 Settings >
RSS-14
Reduced Space Symbology (RSS) is a family of linear bar codes that meets restricted space requirements, while still providing full product identification.
On
* Off
RSS Limited
< Default All RSS Limited Settings >
RSS Limited
On
* Off
7 - 37
RSS Expanded
< Default All RSS Expanded Settings >
RSS Expanded
On
* Off
7 - 38
On
* Off
7 - 39
PDF417
Note: The following selections are for use with the 3800/3900PDF-12 scanner only.
PDF417
* On
Off
7 - 40
PDF417, continued
Show GLI Blocks
Turning Show GLI Blocks On causes GLI commands to be issued where located within their encoded data sequences. When on, the \ is used as an escape character and natural occurrences of \ in data are replaced by \\. Default = Off.
On
* Off
Scan Diagnostics
When Scan Diagnostics is turned on, the scanner sends a report instead of the decoded message. Your terminal displays the diagnostic information first, then the data from the scanned code. When Scan Diagnostics is turned on, the scanner sends PDF417 symbology information as codes are scanned. Your terminal displays the data from the scanned code first, then the diagnostic information. Default = Off.
On
* Off
7 - 41
PDF417, continued
The following list shows the information that appears for the PDF417 symbology. Note: The higher the percentage of unused error correction (UEC), the easier it should be to read each code. PDF 417: x rows, x cols, xx data & xx chks (ECL = x), UEC = xxx% Rows = Number of rows Cols = Number of columns Data = Number of data words Chks = Number of check words ECL = Error Correction Level UEC = Unused Error Correction
On
* Off
7 - 42
MicroPDF417
Note: The following selections are for use with the 3800/3900PDF-12 scanner only.
MicroPDF417
On
* Off
7 - 43
EANUCC Composite
Linear codes are combined with a unique 2D composite component to form a new class called EANUCC Composite Symbology. EANUCC Composite Symbology allows for the co-existence of symbologies already in use.
On
*Off
On
*Off
7 - 44
7 - 45
7 - 46
Cloning
The cloning procedure reprograms the software in the destination scanners memory with software from the source scanner. Before using this procedure, determine which scanner will be the source (the scanner containing the desired software). The IT3800/3900 supports cloning and can act as the source device. The software in the destination scanner will be updated from the source scanner. The destination scanner device must be the same model as the source.
Procedure
1. Use the cloning cable (42204559-01) to connect the two scanners for cloning. 2. Connect the destination scanner to one of the 10 pin modular connectors on the cloning cable. 3. Connect the source scanner (containing the new or updated software) to the remaining 10 pin modular connector on the cloning cable. 4. Connect the power supply to the 4 pin mini-DIN connector located on the cloning cable or the scanner cable. 5. Make sure both units are on, and then scan the Clone Destination bar code with the destination scanner.
Clone Destination Bar Code 6. Scan the Clone Source bar code below with the source scanner. The scanners Good Read LED begins blinking periodically indicating cloning is in process.
Clone Source Bar Code 7. When cloning is complete, the destination scanner will double beep. This procedure takes approximately two minutes. 8. Disconnect the destination scanner from the cloning cable. 9. To clone another scanner, repeat steps 1 through 8. Caution: DO NOT scan the source bar code unless you are going to clone a scanner. If you mistakenly scan this bar code, reset the scanner by turning the power off and back on to regain normal operation.
8-1
8-2
Visual Menu
Visual Menu
9-1
2. Click on the entry for Visual Menu. 3. When prompted, select Save File, and save the files to the c:\windows\temp directory. 4. Once you have finished downloading the file, exit the web site. 5. Using Explorer, go to the c:\windows\temp file. 6. Double click on the Visualmenu.exe file. Follow the screen prompts to install the Visual Menu program. 7. To start Visual Menu, from the Start Menu click on Programs, Visual Menu, Visual Menu. Note: If you wish, you can create a shortcut to the Visual Menu executable on your desktop.
9-2
10 Interface Keys
Keyboard Function Relationships
The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII CTRL+ relationships apply to all terminals that can be used with the scanner. Function Code
NUL SOH STX ETX EOT ENQ ACK BEL BS HT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB ESC FS GS RS US
HEX/ASCII Value
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F
10 - 1
The last five characters in the Full ASCII CTRL+ column ( [ \ ] 6 - ), apply to US only. The following chart indicates the equivalents of these five characters for different countries. Country United States Belgium Scandinavia France Germany Italy Switzerland United Kingdom Denmark Norway Spain [ 8 8 [ [ [ 8 ^ \ < < 8 \ < \ \ \ Codes ] ] 9 $ + + .. ] 9 9 ] 6 6 6 6 6 6 6 6 6 6 6 = -
10 - 2
10 - 3
* IBM 3196/97, 3476/77, 3191/92, 3471/72, Memorex Telex (all models) with 102 key keyboards ** Memorex Telex with 88 key keyboards
10 - 4
10 - 5
10 - 6
11
Utilities
To Add a Test Code I.D. Prefix to All Symbologies
This selection allows you to turn on transmission of a Code I.D. before the decoded symbology. (See the Symbology Chart on page 4-5 for the single character code that identifies each symbology.) This action first clears all current prefixes, then programs a Code I.D. prefix for all symbologies. This is a temporary setting that will be removed when the unit is power cycled.
Show Revision
11 - 1
On
* Off Note: If you want to further limit specular effects, reduce the scan speed using "Scan Rate" on page 3-1.
11 - 2
12
Serial Programming Commands
The serial programming commands can be used in place of the programming bar codes. Both the serial commands and the programming bar codes will program the IT3800/3900. For complete descriptions and examples of each serial programming command, refer to the corresponding programming bar code in this manual. The device must be set to an RS-232 interface (see page 1-8). The following commands can be sent via a PC com port using terminal emulation software.
Conventions
The following conventions are used for menu and query command descriptions: parameterA label representing the actual value you should send as part of a command. [option] An optional part of a command. {Data} bold Alternatives in a command. Names of menus, menu commands, buttons, dialog boxes, and windows that appear on the screen.
SubTag
Data Storage
12 - 1
Query Commands
Several special characters can be used to query the device about its settings.
^ ? *
What is the default value for the setting(s). What is the devices current value for the setting(s). What is the range of possible values for the setting(s). (The devices response uses a dash (-) to indicate a continuous range of values. A pipe (|) separates items in a list of non-continuous values.)
Tag Field Usage When a query is used in place of a Tag field, the query applies to the entire set of commands available for the particular storage table indicated by the Storage field of the command. In this case, the SubTag and Data fields should not be used because they are ignored by the device. SubTag Field Usage When a query is used in place of a SubTag field, the query applies only to the subset of commands available that match the Tag field. In this case, the Data field should not be used because it is ignored by the device. Data Field Usage When a query is used in place of the Data field, the query applies only to the specific command identified by the Tag and SubTag fields.
Responses
The device responds to serial commands with one of three responses: ACK Indicates a good command which has been processed. ENQ Indicates an invalid Tag or SubTag command. NAK Indicates the command was good, but the Data field entry was out of the allowable range for this Tag and SubTag combination, e.g., an entry for a minimum message length of 100 when the field will only accept 2 characters.
12 - 2
When responding, the device echoes back the command sequence with the status character inserted directly before each of the punctuation marks (the period, exclamation point, comma, or semicolon) in the command.
12 - 3
Trigger Commands
You can activate and deactivate the scanner with serial trigger commands. First, the scanner must be put in Manual/Serial Trigger Mode either by scanning the Manual/Serial Trigger Mode bar code (page 3-4), or by sending the Manual/ Serial Menu Command (page 12-8). Once the scanner is in serial trigger mode, the trigger is activated and deactivated by sending the following commands: Activate:SYN T CR Deactivate:SYN U CR The scanner scans until a bar code has been read, until the deactivate command is sent, or until the serial time out has been reached (see "Serial Trigger Time Out" on page 3-5 for a description, and the serial command on page 12-8).
The following chart lists the factory default settings (indicated by an asterisk (*) on the programming pages).
12 - 4
Menu Commands
Selection Setting
* Indicates default
Default
Serial Command
# Indicates a numeric entry
DEFALT
Page
Terminal Interfaces
Terminal ID Program Keyboard Country *Regular Caps Lock Keyboard Style Shift Lock Emulate External Keyboard Automatic Caps Lock *Control + ASCII Off Control + ASCII On *Turbo Mode Off Keyboard Modifiers Turbo Mode On *Numeric Keypad Off Numeric Keypad On *Auto Direct Conn. Off Auto Direct Conn. On Serial Port Connection RS-232 300 BPS 600 BPS 1200 BPS Baud Rate 2400 BPS 4800 BPS *9600 BPS 19200 BPS 38400 BPS *003 (default for model -12) *000 (default for model -13) *124 (default for models 14-15) TERMID### KBDCTY KBDSTY0 KBDSTY1 KBDSTY2 KBDSTY5 KBDSTY6 KBDCAS0 KBDCAS1 KBDTMD0 KBDTMD1 KBDNPS0 KBDNPS1 KBDADC0 KBDADC1 PAP232 232BAD0 232BAD1 232BAD2 232BAD3 232BAD4 232BAD5 232BAD6 232BAD7 2-2 2-5 2-5 2-5 2-6 2-6 2-6 2-6 2-6 2-7 2-7 2-7 2-7 2-7 2-7 2-8 2-9 2-9 2-9 2-9 2-9 2-9 2-9 2-9
12 - 5
Selection
Setting
* Indicates default
*7 Data, 1 Stop, Parity Even 7 Data, 1 Stop, Parity None 7 Data, 1 Stop, Parity Odd 7 Data, 1 Stop, Parity Mark 7 Data, 1 Stop, Parity Space 7 Data, 2 Stop, Parity Even 7 Data, 2 Stop, Parity None
Serial Command
# Indicates a numeric entry
232WRD3 232WRD0 232WRD6 232WRD12 232WRD9 232WRD4 232WRD1 232WRD7 232WRD13 232WRD10 232WRD5 232WRD2 232WRD8 232WRD14 232WRD11 232CTS0 232CTS1 232XON0 232XON1 232ACK0 232ACK1 WNDPAT0 WNDPAT1 WNDSPD0 WNDSPD1 WNDSPD2 WNDSPD3 WNDSPD4 WNDSPD5 WNDSPD6 WNDPOL0 WNDPOL1
Page
2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-10 2-12 2-12 2-12 2-12 2-12 2-12 2-12 2-12 2-13 2-13 2-13 2-13 2-13 2-13 2-13 2-14 2-14
7 Data, 2 Stop, Parity Odd 7 Data, 2 Stop, Parity Mark 7 Data, 2 Stop, Parity Space 8 Data, 1 Stop, Parity Even 8 Data, 1 Stop, Parity None 8 Data, 1 Stop, Parity Odd 8 Data, 1 Stop, Parity Mark 8 Data, 1 Stop, Parity Space *RTS/CTS Off RTS/CTS On
RS-232 Handshaking
12 - 6
Selection
Setting
* Indicates default
Idle Low *Idle High
Serial Command
# Indicates a numeric entry
WNDIDL0 WNDIDL1
Page
2-14 2-14
Output Selections
67 s/s Scan Rate 135 s/s *270 s/s Off Beeper Volume Low Medium *High Beeper Tone *Normal Beep Short Beep *Voting Normal Voting High *Dont Reduce Quiet Zone Reduce Quiet Zone *Short Reread Delay Medium Long Extra Long SCNPFM0 SCNPFM1 SCNPFM2 BEPLVL0 BEPLVL1 BEPLVL2 BEPLVL3 BEPBIP0 BEPBIP1 DECVLV0 DECVLV1 DECRQZ0 DECRQZ1 RRDDLY0 RRDDLY1 RRDDLY2 RRDDLY3 3-1 3-1 3-1 3-1 3-1 3-1 3-1 3-2 3-2 3-2 3-2 3-2 3-2 3-3 3-3 3-3 3-3
Scan Voting
12 - 7
Selection
Setting
* Indicates default
*No Delay
Serial Command
# Indicates a numeric entry
GRDDLY0 GRDDLY1 GRDDLY2 GRDDLY3 TRGMOD0 TRGSTO#### TRGLPT### TRGMOD1 TRGMOD2 TRGMOD3
Page
3-4 3-4 3-4 3-4 3-4 3-5 3-5 3-5 3-5 3-6
Short Delay Medium Delay Long Delay *Manual/Serial Trigger (default for IT3800) Serial Trigger Time Out *0
Trigger Mode
Low Power Time Out *Automatic Trigger (default for IT3900) Manual Trigger, Low Power Presentation Mode
Prefix/Suffix Selections
Add CR Suffix to All Symbologies Add Prefix Prefix Clear One Prefix Clear All Prefixes Add Suffix Suffix Clear One Suffix Clear All Suffixes Function Code Transmit Intercharacter Delay User Specified Intercharacter Delay Interfunction Delay Intermessage Delay Delay Length Character to Trigger Delay *Enable Disable VSUFCR PREBK2 PRECL2 PRECA2 SUFBK2 SUFCL2 SUFCA2 RMVFNC0 RMVFNC1 DLYCHR## DLYCRX## DLY_XX## DLYFNC## DLYMSG## 4-3 4-4 4-4 4-4 4-4 4-4 4-4 4-8 4-8 4-9 4-9 4-9 4-10 4-10
12 - 8
Selection
Setting
* Indicates default
Off
Serial Command
# Indicates a numeric entry
DFM_EN0 DFM_EN1 DFM_EN2 VSAF_1 VSAF_2 VSAF_3
Page
Data Formatter
2 3
Symbologies
All Symbologies Codabar Codabar All Symbologies Off All Symbologies On Default All Codabar Settings Off *On ALLENA0 ALLENA1 CBRDFT CBRENA0 CBRENA1 7-1 7-1 7-3 7-3 7-3
12 - 9
Selection
Setting
* Indicates default
*Dont Transmit Transmit *No Check Char.
Serial Command
# Indicates a numeric entry
CBRSSX0 CBRSSX1 CBRCK20 CBRCK23 CBRCK24 CBRCCT0 CBRCCT1 CBRCCT2 CBRMIN## CBRMAX## C39DFT C39ENA0 C39ENA1 C39SSX0 C39SSX1 C39CK20 C39CK21 C39CK22 C39MIN## C39MAX## C39APP0 C39APP1 C39B320 C39B321 C39ASC0 C39ASC1 I25DFT I25ENA0 I25ENA1
Page
7-3 7-3 7-4 7-4 7-4 7-5 7-5 7-5 7-5 7-5 7-6 7-6 7-6 7-6 7-6 7-7 7-7 7-7 7-7 7-7 7-8 7-8 7-8 7-8 7-9 7-9 7-10 7-10 7-10
Validate Modulo 16, But Dont Transmit Validate Modulo 16, and Transmit Off
Codabar Concatenation
*On Require
Minimum (2-60) *4 Maximum (2-60) *60 Default All Code 39 Settings Off *On *Dont Transmit Transmit *No Check Char.
Minimum (0 - 48) *0 Maximum (0 - 48) *48 *Off On *Off On *Off On Default All Interleaved 2 of 5 Settings Off *On
Code 39 Append
Base 32
12 - 10
Selection
Setting
* Indicates default
*No Check Char.
Serial Command
# Indicates a numeric entry
I25CK20 I25CK21 I25CK22 I25MIN## I25MAX## I25STR0 I25STR1 C93DFT C93ENA0 C93ENA1 C93MIN## C93MAX## R25DFT R25ENA0 R25ENA1 R25MIN## R25MAX## A25DFT A25ENA0 A25ENA1 A25MIN## A25MAX## X25DFT X25ENA0 X25ENA1 X25MIN## X25MAX## C11DFT
Page
7-10 7-10 7-10 7-11 7-11 7-11 7-11 7-12 7-12 7-12 7-12 7-12 7-13 7-13 7-13 7-13 7-13 7-13 7-14 7-14 7-14 7-14 7-14 7-15 7-15 7-15 7-15 7-16
Minimum (2-80) *4 Maximum (2-80) *80 *Off On Default All Code 93 Settings Off *On Minimum (0-80) *0 Maximum (0-80) *80 Default All Code 2 of 5 Settings Off *On Minimum (1 - 48) *4 Maximum (1 - 48) *48 Default All IATA Code 2 of 5 Settings Off *On Minimum (1 - 48) *4 Maximum (1 - 48) *48 Default All Matrix 2 of 5 Settings Off *On Minimum (1 - 80) *4 Maximum (1 - 80) *80 Default All Code 11 Settings
Code 93 Message Length Code 2 of 5 Code 2 of 5 Code 2 of 5 Message Length IATA Code 2 of 5 IATA Code 2 of 5 IATA Code 2 of 5 Message Length Matrix 2 of 5 Matrix 2 of 5 Matrix 2 of 5 Message Length Code 11
12 - 11
Selection
Setting
* Indicates default
Off *On 1 Check Digit *2 Check Digits Minimum (1 - 80) *4 Maximum (1 - 80) *80 Default All Code 128 Settings Off *On *Off On Minimum (0 - 80) *0 Maximum (0 - 80) *80 Default All Telepen Settings Off *On *AIM Telepen Output Original Telepen Output Minimum (1 - 60) *1 Maximum (1 - 60) *60 Default All UPC A Settings Off *On Off *On Off *On *Off On *Off On
Serial Command
# Indicates a numeric entry
C11ENA0 C11ENA1 C11CK20 C11CK21 C11MIN## C11MAX## 128DFT 128ENA0 128ENA1 128SGS0 128SGS1 128MIN## 128MAX## TELDFT TELENA0 TELENA1 TELOLD0 TELOLD1 TELMIN## TELMAX## UPADFT UPAENA0 UPAENA1 UPACKX0 UPACKX1 UPANSX0 UPANSX1 UPAAD20 UPAAD21 UPAAD50 UPAAD51
Page
Code 11 Code 11 Check Digits Required Code 11 Message Length Code 128 Code 128
7-16 7-16 7-16 7-16 7-17 7-17 7-18 7-18 7-18 7-18 7-18 7-19 7-19 7-19 7-20 7-20 7-20 7-20 7-20 7-20 7-21 7-21 7-21 7-21 7-21 7-21 7-21 7-22 7-22 7-22 7-22
<GS> Substitution
Telepen Output
12 - 12
Selection
Setting
* Indicates default
*Off On Off *On *Off On Default All UPC E Settings Off *On *Off On *Off On Off *On Off *On *Off On *Off On *Off On Off *On Default All EAN/ JAN 13 Settings Off *On Off *On *Off On
Serial Command
# Indicates a numeric entry
UPAARQ0 UPAARQ1 UPAADS0 UPAADS1 UPCSTR0 UPCSTR1 UPEDFT UPEEN00 UPEEN01 UPEEN10 UPEEN11 UPEEXP0 UPEEXP1 UPECKX0 UPECKX1 UPENSX0 UPENSX1 UPEAD20 UPEAD21 UPEAD50 UPEAD51 UPEARQ0 UPEARQ1 UPEADS0 UPEADS1 E13DFT E13ENA0 E13ENA1 E13CKX0 E13CKX1 E13AD20 E13AD21
Page
UPC A Addenda Required UPC A Addenda Separator UPC Strict Decoding UPC E UPC E0
7-22 7-22 7-23 7-23 7-23 7-23 7-24 7-24 7-24 7-24 7-24 7-24 7-24 7-25 7-25 7-25 7-25 7-26 7-26 7-26 7-26 7-26 7-26 7-27 7-27 7-28 7-28 7-28 7-28 7-28 7-29 7-29
UPC E1
UPC E Expand
12 - 13
Selection
Setting
* Indicates default
*Off On *Off On Off *On *Off On Default All EAN/ JAN 8 Settings Off *On Off *On *Off On *Off On *Off On Off *On Default All MSI Settings *Off On *Validate Type 10, but Dont Transmit Validate Type 10 and Transmit Validate Type 11, but Dont Transmit Validate Type 11 and Transmit
Serial Command
# Indicates a numeric entry
E13AD50 E13AD51 E13ARQ0 E13ARQ1 E13ADS0 E13ADS1 E13ISB0 E13ISB1 EA8DFT EA8ENA0 EA8ENA1 EA8CKX0 EA8CKX1 EA8AD20 EA8AD21 EA8AD50 EA8AD51 EA8ARQ0 EA8ARQ1 EA8ADS0 EA8ADS1 MSIDFT MSIENA0 MSIENA1 MSICHK0 MSICHK1 MSICHK2 MSICHK3 MSIMIN## MSIMAX##
Page
EAN/JAN 13 5 Digit Addenda EAN/JAN 13 Addenda Required EAN/JAN 13 Addenda Separator ISBN Enable EAN/JAN 8 EAN/JAN 8
7-29 7-29 7-29 7-29 7-30 7-30 7-30 7-30 7-31 7-31 7-31 7-31 7-31 7-32 7-32 7-32 7-32 7-32 7-32 7-33 7-33 7-34 7-34 7-34 7-34 7-34 7-34
EAN/JAN 8 Check Digit EAN/JAN 8 2 Digit Addenda EAN/JAN 8 5 Digit Addenda EAN/JAN 8 Addenda Required EAN/JAN 8 Addenda Separator MSI MSI
12 - 14
Selection
Setting
* Indicates default
Default All Plessey Settings *Off On Minimum (4 - 48) *4 Maximum (4 - 48) *48 Default All RSS-14 Settings *Off On Default All RSS-14 Limited Settings *Off On Default All RSS-14 Expanded Settings *Off On Minimum (4 - 74) *4 Maximum (4 - 74) *74 Default All China Post Code Settings *Off On Minimum (2 - 80) *4 Maximum (2 - 80) *80 Default All PDF417 Settings Off *On Minimum (1-2750) *1 Maxiumum (1-2750) *2750 *Off On *Off On
Serial Command
# Indicates a numeric entry
PLSDFT PLSENA0 PLSENA1 PLSMIN## PLSMAX## RSSDFT RSSENA0 RSSENA1 RSLDFT RSLENA0 RSLENA1 RSEDFT RSEENA0 RSEENA1 RSEMIN## RSEMAX## CPCDFT CPCENA0 CPCENA1 CPCMIN## CPCMAX## PDFDFT PDFENA0 PDFENA1 PDFMIN## PDFMAX## PDFGLI0 PDFGLI1 PDFDIA0 PDFDIA1
Page
Plessey Plessey
7-36 7-36 7-36 7-36 7-36 7-37 7-37 7-37 7-37 7-37 7-37 7-38 7-38 7-38 7-38 7-38 7-39 7-39 7-39 7-39 7-39 7-40 7-40 7-40 7-40 7-40 7-41 7-41 7-41 7-41
Plessey Message Length RSS-14 RSS-14 RSS Limited RSS Limited RSS Expanded RSS Expanded RSS Expanded Msg. Length China Post Code China Post Code China Post Code Msg. Length PDF417 PDF417
Scan Diagnostics
12 - 15
Selection
Setting
* Indicates default
*Off On Default All MicroPDF417 Settings *Off On Minimum (1-366) *1 Maximum (1-366) *366 Default All EANUCC Composite Symbology Settings *Off On *Off On Minimum (1-2435) *1 Maximum (1-2435) *2435
Serial Command
# Indicates a numeric entry
PDFLRN0 PDFLRN1 MPDDFT MPDENA0 MPDENA1 MPDMIN## MPDMAX## COMDFT COMENA0 COMENA1 COMUPC0 COMUPC1 COMMIN## COMMAX##
Page
PDF Learn Mode MicroPDF417 MicroPDF417 MicroPDF417 Message Length EANUCC Composite Symbology EANUCC Composite Symbology Enable UPC/EAN Version EANUCC Composite Symbology Message Length
7-42 7-42 7-43 7-43 7-43 7-43 7-43 7-44 7-44 7-44 7-44 7-44 7-45 7-45
12 - 16
13 Product Specifications
IT3800 Product Specifications
Parameter
Dimensions: Height Length Weight Width Light Source Scan Rate Skew Angle Pitch Angle Horizontal Velocity Minimum Reflectance Difference Decode Rate Power Requirements -12, -13, -14 Models -11, -15 Models Current Draw: -11 Model @5Vdc -11 Model @12Vdc -12 Model -13 Model -15 Model with USB Interface Temperature Ranges: Operating Storage Humidity Mechanical Shock Vibration ESD Sensitivity 32 F to +122 F (0 C to +50 C) -4 F to +140 F (-20 C to +60 C) 0 to 95% non-condensing Operational after 25 drops from 5 feet (1.53 m) to concrete Withstands 5G peak from 20 to 300 Hz 15 kV to any external surface 5VDC 10% at scanner 5-12VDC 10% at scanner Scanning 400mA 150mA 275mA 275mA 500mA Standby 200mA 100mA 125mA 125mA 265mA Inrush 550mA 250mA 300mA 250mA 1.2A Low Power ------------30mA 60A ------6.0 inches (15.2 cm) 5.3 inches (13.5 cm) 6.3 ounces ( 179.2 g) 3.1 inches ( 7.9 cm) 630 nm visible red LED Programmable to 270 scans per second 30 degrees 15 degrees 2 inches (12.7 cm) per second 30% - LR/HD, 40% - PDF 270 decodes per second
Specification
13 - 1
Agency Compliance
FCC Class B, CE EMC Class B, CE Low Voltage Directive, EN60825-1, IEC60825-1 LED Safety: Class 1, UL, cUL, TV Certified to EN60950, C-Tic
Specification
13 - 2
Conventional laser data format is provided at the modular connector in the scanner handle. The interface cable is terminated with a 10 pin modular plug, and a 9 pin Type D (squeeze to release) connector that is compatible with all Hand Held Products terminals.
1 Turn on good read or LED beeper
Start of scan 1 Digital bar code data output 2 Turn on good read LED or beeper 3 N/C 4 Trigger signal to decoder 5
13 - 3
13 - 4
Decoded output data format provided at 10 pin RJ41 modular connector (in scanner handle).
Keyboard Wedge
1) IT3800-11, -15 Power Connection (Refer to table on page 13-1) 2 Cord shield 3 Prog 1 4 Supply ground 5 Terminal clock 6 Terminal data 7 Power connection (Refer to table on page 13-1) 8 Keyboard data 9 Keyboard clock 10
Wand Emulation
Decoded output data format provided at 10 pin RJ41 modular connector (in scanner handle).
2 Cord shield 3 Tied to 5 Volt power 4 Supply ground 5 6 Bar code data output 7 5 Volt power connection 8 9 10
13 - 5
13 - 6
Decoded output data format provided at 10 pin RJ41 modular connector (in scanner handle).
Serial Output
2 Cord shield 3 Tied to 5 Volt power 4 Supply ground 5 Receive data - Serial data to scanner 6 Transmit data - Serial data from scanner 7 5 Volt power connection 8 Request to send data 9 Clear to send data 10
USB
13 - 7
13 - 8
14 Maintenance
Repairs
Repairs and/or upgrades are not to be performed on this product. These services are to be performed only by an authorized service center. See "Customer Support" on page 15-1 for further information.
Maintenance
The IT3800/3900 provides reliable and efficient operation with a minimum of care. Although specific maintenance is not required, the following periodic checks ensure dependable scanner operation:
Caution:
Do not submerge the scanner in water. The scanners housing is not water-tight. Do not use abrasive wipers or tissues on the scanners window abrasive wipers may scratch the window. Never use solvents (alcohol or acetone) on the housing or window - solvents may damage the finish or the window.
14 - 1
Cable Release
Troubleshooting
The scanner automatically performs self-tests whenever you turn it on. If your scanner is not functioning properly, review the following Troubleshooting Guide to try to isolate the problem. Is the power on? Is the red illumination beam on? If the red illumination beam isnt illuminated, check that: 1. The cable is connected properly.
14 - 2
2. The host system power is on (if external power isnt used). 3. The trigger works. Is the scanner having trouble reading your symbols? If the scanner isnt reading symbols well, check that the symbols: 1. Arent smeared, rough, scratched, or exhibiting voids. 2. Arent coated with frost or water droplets on the surface. 3. Are enabled in the scanner or in the decoder to which the scanner connects. Is the bar code displayed but not entered? The bar code is displayed on the host device correctly, but you still have to press a key to enter it (the Enter/Return key or the Tab key, for example). You need to program a suffix. Programming a suffix enables the scanner to output the bar code data plus the key you need (such as CR) to enter the data into your application. Refer to "Prefix/Suffix Overview" on page 4-1 for further information. Does the scanner read the bar code incorrectly? If the scanner reads a bar code, but the data is not displayed correctly on the host screen: 1. The scanner may not be programmed for the appropriate terminal interface. For example, you scan 12345 and the host displays @es%. Reprogram the scanner with the correct Plug and Play or Terminal selection bar code. See Chapter 1 and Chapter 2. 2. The scanner may not be programmed to output your bar code data properly. For example, you scan 12345 and the host displays A12345B. Reprogram the scanner with the proper symbology selections. See Chapter 7. The scanner wont read your bar code at all. 1. Scan the sample bar codes in the back of this manual. If the scanner reads the sample bar codes, check that your bar code is readable. Verify that your bar code symbology is enabled (see Chapter 7). 2. If the scanner still cant read the sample bar codes, scan "All Symbologies" on page 7-1. If you arent sure what programming options have been set in the scanner, or if you want the factory default settings restored, scan "Factory Default Settings" on page 12-4.
14 - 3
14 - 4
15
Customer Support
15 - 1
Technical Assistance
If you need assistance installing or troubleshooting your scanner, please call your Distributor or the nearest Hand Held Products technical support office: North America/Canada: Telephone: Fax number: E-mail: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST) (315) 685-4960 [email protected]
Europe, Middle East, and Africa: TelephoneEuropean Ofc: Int+31 (0) 40 29 01 600 U.K. Ofc: Int+44 1925 240055 E-mail: [email protected] Asia Pacific: Telephone: E-mail: Int+852-3188-3485 or 2511-3050 [email protected]
15 - 2
Limited Warranty
Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any Hand Held Products product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives. This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty Period"). Any defective product must be returned (at purchasers expense) during the Warranty Period to Hand Held Products factory or authorized service center for inspection. No product will be accepted by Hand Held Products without a Return Materials Authorization, which may be obtained by contacting Hand Held Products. In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand Held Products determines to its satisfaction that the product is defective due to defects in materials or workmanship, Hand Held Products, at its sole option, will either repair or replace the product without charge, except for return shipping to Hand Held Products. EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HAND HELD PRODUCTS RESPONSIBILITY AND PURCHASERS EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
15 - 3
All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof. Use of any peripherals not manufactured/sold by Hand Held Products voids the warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations. Hand Held Products, Inc. extends these warranties only to the first endusers of the products. These warranties are nontransferable. The limited duration of the warranty for the IT3800/3900 is for five (5) years.
15 - 4
Sample Symbols
UPC A
0 123456 7890
Interleaved 2 of 5
1234567890
Code 128
Code 128
EAN 13
9 780330 290951
Code 39
BC321
Codabar
A13579B
Sample Symbols
PDF417 MicroPDF417
PDF417 Test Message
Code 93
123456-9$
Code 2 of 5
Matrix 2 of 5
123456
6543210
RSS-14
(01)00123456789012
(01)12345678901231(10)123456789(11)001205(3202)001234
Programming Chart
0
Programming Chart
A
Save
Discard