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HP Touch Screen Calibration

The document provides instructions for calibrating the touch screen displays on HP laser printers and multi-function printers (MFPs). It describes pressing number and letter keys while turning the printer on to make calibration dots appear. The user then precisely touches the dots, and may later need to press additional squares to complete calibration. A separate procedure is described for 9000 MFP models involving holding down number keys. The summary provides a standard process and notes for other models.

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Kelton Woodman
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485 views1 page

HP Touch Screen Calibration

The document provides instructions for calibrating the touch screen displays on HP laser printers and multi-function printers (MFPs). It describes pressing number and letter keys while turning the printer on to make calibration dots appear. The user then precisely touches the dots, and may later need to press additional squares to complete calibration. A separate procedure is described for 9000 MFP models involving holding down number keys. The summary provides a standard process and notes for other models.

Uploaded by

Kelton Woodman
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Service

Edge Page 3

PRINTER TECH ARTICLE

Calibrating the Touch Screen Display On HP LaserJets

The control panels of the larger HP multi-function printers (MFPs) are touch screens: instead of pressing buttons to navigate printer menus, you touch different areas on the glass display itself. Occasionally, these displays become unresponsive and require calibration to restore functionality. Despite the fact that service manuals routinely overlook this issue, there is a standard procedure for monochrome and color MFPs released by HP since 2004. Press each cross, making it disappear. Standard Touch Screen Calibration (for LaserJet Then cycle the power M3027, M3035, 4345 MFP, M4345, M5025/5035, 9040/50 MFP, M9040/9050, Color LaserJet 4730 MFP, 9500 MFP and the 9200C digital sender). 1. Press and hold the number (#) and C keys while powering on the printer. 9000 MFP Touch Screen Calibration (1) 2. Release these keys when a small dot or square appears in the upper left corner* of the display. 4. Power off the printer once all four crosses are re3. Precisely touch the small dot or square with a moved in this way. Then power the printer on again. pointed, but not sharp, object. The manuals suggest a 5. Use the diagnostic menu to access the control stylus or a pencil eraser, but a pen cap will do do not panel. Select the TOUCH SCREEN option. use anything that will scratch or mark the screen. 6. Zigzagging squares appear on the display. Counting from the left, press the second square so that it darkens. Then press the seventh and the seventeenth. If they do not darken when touched, repeat the calibraWhen you touch the dot correctly, tion process. 7. You are finished. Press Start.

9000 MFP Touch Screen Calibration This printer has its own procedure. Its successors, the 9040 MFP and 9050 MFP, use the standard one. 1. Hold down 1, 2 and 3 on the keypad while powering on the printer 2. Release the keys when crosses appear in the corners of the display. 3. Gently touch each cross with a thin object. Touching them makes them disappear.

a second dot appears

Pressing squares darkens them. First, press the second from the left.

Standard Touch Screen Calibration

4. A second small dot or square will appear in the lower right corner* of the display. Touch this dot in the same way. 5. After a few seconds, the printer will resume its normal boot sequence. Once it reaches the Ready state, it should operate normally. *The details vary on some models. If both dots appear at once, touch the upper left dot first, then the lower right dot. If they appear in different corners than described above, touch the dots in the order that they appear. If the second dot does not appear, redo the calibration procedure.

Then press the seventh and seventeenth (in red).

9000 MFP Touch Screen Calibration (2)

If you come across an HP printer with an unresponsive touch screen, and it is not listed above, check the manual for that printer. If the manual does not mention this issue, try the standard touch screen calibration, especially if the printer model was released since 2004. LPT

Liberty Parts Team, Inc. 3517 W Beltline Hwy., Madison, WI 53713 608-268-7600 FAX 608-268-7619

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