Module 3

1st business process molding

2nd business process agility
BUSINESS PROCESS AGILITY

Business Process (BP) Agility is the ability of an organization to quickly adapt and modify its business

processes in response to changes in the market, customer demands, technology, or regulations — while

maintaining efficiency and performance.

Lean-agile processes

Asuccessful business today is both lean (without waste) and agile (flexible and fast). Data and analytics

help a business become both of these.

Lean methods help businesses improve their processes, reduce waste, and even support eco-friendly (green)

strategies.

Big companies often have a lot of waste — for example, in how they manage their inventory or supply chains.

They can save a lot by using Lean methods and adding AI and analytics to their processes. By measuring

things properly, training people, and using smart technology, they can work more efficiently.

Agile thinking also helps a company become lean. Analytics (data-based tools) make processes faster, more

accurate, and allow quicker decisions. This helps to identify and remove unnecessary steps from a process.

Visibility and transparency

Agile helps teams build better and faster solutions. But it’s also important that users and stakeholders can see

what’s being built while it’s being built, not just at the end.

Agile makes this possible by showing business processes and data models clearly and early. Tools like

Kanban boards show progress in real-time, so team members and other stakeholders can see what’s

happening and give feedback. This keeps everything clear and transparent for everyone involved.

Change management

Agile methods don’t fight change — they embrace it. This mindset helps a lot when companies are updating

their processes, especially when they are adding AI.

Instead of making one big change, Agile encourages small changes over time. These changes are clear to

everyone and easier to manage.

Integration solutions

AI-powered solutions are often complex and need to work with many other systems, tools, devices, and
networks.

Agile methods support this by allowing teams to create prototypes (early working versions) with APIs

(interfaces) that help different systems connect and work together. This makes it easier for teams — and even

partner companies — to collaborate and build solutions together.

Quality through continuous testing and showcasing

When businesses add AI to their processes, they must make sure everything works properly. This includes

checking:

Functional quality (does it do what it’s supposed to?)

Operational quality (is it fast, secure, and easy to use?)

3rd mind mapping

4th comparision of process gaps

5th . EMBEDDING ANALYTICS IN BUSINESS PROCESSES

Sure! Here’s a simple 5-line explanation for each:

1. Descriptive Analytics

Tells what has happened in the past.

It looks at historical data to find patterns.

Helps to understand past performance.

Example: Sales reports, website traffic analysis.

It answers: "What happened?"

2. Predictive Analytics

Tells what is likely to happen in the future.

Uses past data to make forecasts.

Involves machine learning and statistical models.

Example: Predicting customer churn, demand forecasting.

It answers: "What could happen?"

3. Prescriptive Analytics

Tells what actions should be taken.

Suggests solutions to optimize outcomes.

Uses AI, ML, and optimization algorithms.

Example: Recommending best marketing strategies or inventory levels.

It answers: "What should we do?

6th List & explores the dynamic data analytics types
and strategies for BO
7th 8 List & Explain the key concept of collaboration
& enterprise System

8th Write a Short note on visualization & BP.

### **Visualization and Business Processes (Easy Explanation)**

* **Visualization** means showing data in a way that is easy to understand, like graphs, charts, or dashboards.

* It is very important because no matter how good the data analysis is, if it’s not shown properly, people won’t
understand it.

* Good visuals help in making fast and correct business decisions.

### **Things to think about while designing good visuals:**

1. **Device Type & Size:**

Visuals must fit well on all devices – mobiles, tablets, laptops, etc., because every device has its own screen
size and features.

2. **Speed of Changing Data:**

If data changes fast, the visuals must also update quickly to show the latest information.

3. **Context (Purpose of the Visual):**

Visuals must match the business purpose. For example, hospital staff visuals will be different from factory
worker visuals.

4. **Amount of Information:**

Don’t show everything at once. Show only what is important for the user on that screen.

5. **Time Relevance (How Long to Show):**

Some information is useful only for a few seconds; it can be shown with big, colorful images. Other
information can stay longer in summary format on dashboards.

6. **Customization & Sensors:**

Users should be able to choose how they want to see information (for example: with sound, color changes, etc.).
Automatic displays without user control reduce quality.

7. **Testing:**

First, test the 20% features that 80% of users use most. Later test the remaining features.

8. **Detail Level (Granularity):**

Visuals can show detailed, medium, or summary-level data depending on the need (data-to-decision flow).

th
9 11 list the important device consideration for
performance of device in visualization
### **Device and Performance Considerations in Visualization (Easy Words)**

When showing data and visuals (like charts, graphs) to users, we must think about the type of device they are
using. Here are some important things to keep in mind:

1. **Size**

Devices like mobile phones and tablets are small and portable. So, visuals must fit well on small screens and
still be easy to understand.

2. **Security**

While making visuals attractive, security should not be forgotten. Devices must be safe from hacking, malware,
and unauthorized access.

3. **Privacy**

User privacy is very important. Only necessary visuals should be shown and for the right amount of time to
protect user data.

4. **Functionality**

Modern devices like smartphones have strong storage and graphics power. These should be fully used to show
colorful and rich visuals like photos and videos.

5. **Risk**
Devices can face risks like misuse or harmful software (malware). So, safety from such risks must also be
considered while showing visuals.

6. **Speed**

Apps must work fast on mobile devices. If they are slow, users get frustrated seeing loading icons. Making apps
small and able to work offline is helpful.

7. **Updates to Devices**

Visuals must be updated as devices and apps get new versions. Old versions should be replaced so that users
enjoy fresh, improved visuals and features.

th
10 change of mindset
Sure! Here's a simpler version of the passage you provided:

---

## **Change of Mindset (In Simple Words)**

To use **AI and data** in a company, people need to change their way of thinking. Just having AI is not
enough—**employees must actually use AI tools to make better and faster decisions**. This change in the way
of working needs a **change in mindset**.

A company needs to be **flexible** so it can quickly adjust to outside changes like market demands or
customer needs. AI helps in this, but people also need to adjust their work style to match the new systems.

Different parts of a company like **marketing, finance, HR, vendor management, supply chain**, etc., will all
start working in new ways. The way they store and use data will change too, because they’ll now use cloud and
data analysis services. So, everyone—including customers and partners—will also need to adjust.

There are **two types of changes**:

1. **Automation** – This makes simple, repetitive tasks faster and more accurate. It saves time and effort but
doesn’t change the way a business works deeply.

2. **Optimization** – This is a bigger change. It focuses on making important processes smarter and more
valuable. It requires people to solve harder problems and think differently. Optimization can change the
structure of the business itself.

**New technologies** like cloud computing, mobile apps, IoT, and Big Data help the company get better
results. But this only happens if the **right people use these tools properly and make smart decisions at the
right time**.

Making this happen is the job of the **leaders**. Leaders must guide people, help them learn, and make them
feel comfortable using these new AI-based tools and processes.

---

Let me know if you want an even shorter summary or bullet points!

11th managing people risk

Managing the People Risk (In Simple Words)
When a company starts using AI and data-driven systems, the way people work also changes. This can create
some risks because people may not be ready for these changes, or they may feel unsure about their new roles.

Optimization (improving processes) changes the structure of the company—like who reports to whom and what
tasks each person does. These changes require staff to:

Solve tough problems.

Think carefully and make decisions.

Handle people and work in new ways.

How Leaders Can Reduce These Risks

1. **Train and guide employees** to use AI tools confidently and effectively.

2. **Plan for social and work changes** that AI might cause in the company.

3. **Manage early problems or delays** when AI is newly introduced.

4. **Continuously update skills and knowledge** by scanning new AI technologies.

5. **Design work processes around user needs**, not just company structure.

6. **Lead by example** by using AI systems themselves and showing their benefits.

7. **Check and manage risks regularly**, like security, privacy, and system failures.

8. **Reward and motivate staff** who adapt well to AI-driven changes.

9. **Promote teamwork and collaboration** across all departments.

10. **Ensure data safety and privacy** while changing or updating systems.

Let me know if you want these explained in more detail!

12th managing people behaviour
Sure! Here is the simple version of the text you provided:

---

## **Managing Human Behaviors (In Simple Words)**

In every part of a company—like **finance, customer service, supply chain, and HR**—people are the ones
who make decisions. AI and data can help these decisions become **faster, better, and cheaper**, but only if
people know how to use these tools properly.

To build a **data-driven culture**, every employee must understand:

* Where data comes from.

* How to store and use data safely.

* Why their own data is also important.

It is the **leader’s job** to make sure people are comfortable using AI and to create the right work
environment. Success happens when **the environment and people’s behavior both support the change**.

For example, if an employee uses AI to successfully approve a customer loan quickly, the leader can share this
story across the company to encourage others to trust and use AI tools.

---

## **Challenges Leaders Must Handle:**

1. **Confusion and Uncertainty**:

No matter how smart AI is, people may feel confused or unsure when starting to use it. Leaders must expect and
help reduce this confusion.

2. **Trust Issues**:

People care about:

* The cost of the data services.

* Whether the data is safe and secure.

* If the data use respects privacy and rules.

People only trust analytics if they feel these things are protected.

3. **Fear of Job Loss**:

As AI handles more tasks, some staff may worry they will lose their jobs. These fears can slow down the
acceptance of AI—even if AI makes the company faster or saves money.

4. **Social and Cultural Factors**:

Different people, teams, or countries may accept AI differently because of their **work culture or beliefs**.
Leaders must keep this in mind.
5. **Rules and Laws (Regulations)**:

Every company must follow laws about **data privacy and security**. But sometimes these laws make it
harder or slower for AI to be fully used, especially when many companies or industries work together.

13th human resourse management

Sure! Here is a simplified version of the text you provided:

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## **Human Resource (HR) Management (In Simple Words)**

When a company starts using **AI and data-driven systems**, the **HR department** also has to change the
way it works in two main ways:

1. **Help the whole company handle the change** that comes with AI adoption.

2. **Change its own processes and services** to use AI better.

### **How HR Processes Change with AI:**

1. **Performance checking** (how well employees work) will be done using data and analytics to make fairer
decisions about rewards and promotions.

2. **Hiring new people** will use AI to screen and select candidates more efficiently, without the need for too
many manual steps.

3. **Job roles and responsibilities** will change. HR must help people adjust, teach them new AI skills, and
guide them as their job duties change.

4. **New job roles** will appear—for example, roles that focus on using data and analytics for decision-
making.

5. HR teams must **adjust their own behavior and processes** as AI changes how they work.

6. There will be **more training and skill development** programs to make sure staff can use AI properly.
Skilled staff will also train and guide others.

7. Training will now cover **complete business processes**, showing how AI affects every step of the work
process, not just individual tasks.

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### **How the Whole Organization Changes with AI:**

1. **Understand and map out processes**—figure out how work gets done, who does it, and what tools are
used. Fix any areas where methods or teams are pulling in different directions.

2. Involve **end users and key staff** in the AI adoption process so they know what changes to expect and can
help shape them.

3. Teach business leaders to **handle new opportunities and risks** that come with AI.

4. AI and cloud systems make **remote work easier**—this brings new challenges like protecting data privacy
and keeping information secure.
5. AI affects not only tech but also **company culture**, communication, and relationships with suppliers,
customers, and stakeholders.

6. The company should **clearly explain the need for change** and show where AI can improve big business
processes.

7. Ensure all processes are **aligned and working well together**—this is called "process alignment" to reduce
conflict between methods or teams.

8. Make sure the company fits well with both its **own systems and with partners and customers** outside the
company.

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