Humanity's Last Prompt Engineering Guide
Humanity's Last Prompt Engineering Guide
Prompt Engineering
Guide.
Most guides on prompt engineering either overcomplicate the basics or give you vague
tips that don’t hold up when you actually try to use them.
We’ve done the homework for you — gathering best practices from OpenAI, Google,
Anthropic, and real-world testing — and broken it all down into something you can
actually use.
Whether you’re in sales, operations, marketing, or leadership, this guide will show you
how to get dramatically better results from ChatGPT, Claude, Gemini, and other
chat-based AI tools.
This guide is designed to help you become dramatically more effective at using AI tools
like ChatGPT, Claude, and Gemini — whether you’re just getting started or already using
them in your daily work.
💡 How to Use It
● Skim the techniques — then go deep on the ones most relevant to your
workflows.
● Use the diagnostic section (Section 3) any time the AI gives poor or vague
results.
● Return to the scorecard when refining a prompt for better consistency or results.
Prompting isn’t about tricking AI — it’s about teaching it to think clearly. Large language
models (LLMs) like ChatGPT, Claude, and Gemini are fundamentally prediction engines.
Given an input (your prompt), they generate the most likely next word based on patterns
learned from massive amounts of text. That makes your prompt the blueprint.
A vague request will produce vague output. But a clear, well-structured prompt? That’s
how you get useful, specific, and often surprisingly intelligent responses.
Prompt engineering is the skill of designing effective instructions for AI. It doesn’t
require coding, ML knowledge, or advanced technical skills. What it does require is the
ability to be clear, specific, and intentional with your inputs.
A good prompt tells the model: who it is (“You are a product strategist…”), what to do
(“Summarize this in 3 bullet points.”), what it’s working with (Input: text, table, scenario,
etc.), and how to respond (e.g., bullet list, JSON, tone, word count).
Once you learn how to structure that input — and iterate when things go sideways — you
can: summarize complex documents in seconds, brainstorm new product ideas or
messaging, analyze data, extract patterns, or generate insights, role-play expert
conversations, and automate repetitive writing and analysis tasks.
The better you prompt, the more productive and valuable AI becomes in your workflows.
It’s not just a shortcut — it’s a force multiplier.
You don’t need to become a “prompt hacker.” You just need to learn how to speak the
model’s language. This guide will show you how.
That’s why prompt engineering is one of the most valuable skills in the AI era.
Think of it like giving a highly capable assistant a task — if you don’t explain what you
want, how you want it, and why it matters, the results may be vague, verbose, or just
flat-out wrong.
Prompts are affected by more than just what you type. These factors all play a role:
Model Output length, temperature, and sampling all influence creativity vs.
Settings precision
Prompt engineering is not a one-and-done process — it’s iterative. You’ll often need to
test, tweak, and refine to get the best results.
Most AI platforms (like ChatGPT, Claude, Gemini) let you adjust settings that affect how
responses are generated:
Top-p / Top-k Controls which words the model can choose from when generating
responses.
No audience Rewrite this for Rewrite this for a busy executive audience. Use short
specified clarity. sentences and strip out nonessential background.
Missing Help me with this You are a brand copywriter. Improve the tone of this
role/context draft. draft to make it more confident and modern.
No reasoning What’s the best Evaluate these 3 options. List pros and cons for
requested option here? each, then recommend one with a short rationale.
Unclear intent Turn this into a Convert the following into a 3-line Slack message
message. that is clear, friendly, and includes a call to action.
Lacks structure Help me improve Rewrite this performance review to follow this
this. structure: achievements, challenges, and next steps.
Prompting is a skillset. These eleven foundational techniques will help you structure
clearer instructions, improve model performance, and adapt to different use cases
across business and technical workflows.
Each technique below includes a description, when to use it, and a simple example.
1. Zero-Shot Prompting
More Examples:
🔵 Intermediate: Add a format instruction (e.g., “in 3 bullet points” or “as a table”)
to shape the output and reduce ambiguity.
2. Few-Shot Prompting
What it is: You provide one or more examples to guide the model.
When to use it: When the task involves structure, tone, or formatting that the model
might not infer on its own.
● Example: I want a large pizza with mushrooms and basil. JSON: {"size": "large",
"toppings": ["mushrooms", "basil"]}. Now convert this: I’d like a small pizza with
olives and tomato.
● Here is an ideal product changelog entry: Improved onboarding flow: Faster load
times, clearer CTAs, and better mobile UX. Now write one for the feature update
described below.
● Here are two customer support responses that defuse frustration with empathy and
clarity. Write a third using the same tone and structure.
● Based on these examples of investor update summaries, write one for this month’s
company performance.
● Here are a few ideal Slack status messages for when someone is heads-down.
Create 5 more in the same style.
Tips:
🟢 Beginner: Copy the structure of one example and change the inputs. This
helps you build pattern recognition.
3. System Prompting
What it is: Set clear rules for how the model should behave or structure output.
When to use it: To control tone, format, length, or behavior from the beginning.
More Examples:
● Always answer using the STAR method (Situation, Task, Action, Result). Respond
only in bullet points.
● Only use language that a 10th-grade reader can understand. Avoid technical terms
and acronyms.
● Provide your answer in Markdown format, using headings, subheadings, and bolded
key terms.
● Every time you respond, include a short summary sentence first, followed by your
full explanation.
Tips:
🟢 Beginner: Use simple system rules like “Respond in a friendly tone” or
“Answer in bullet points.”
🔵 Intermediate: Layer constraints like tone, format, and audience all in one
system prompt.
More Examples:
● You are a financial advisor. Recommend three strategies for someone with $10,000
to invest and a five-year time horizon.
● You are a senior PMM at a B2B SaaS company. Write a 3-sentence value
proposition for a new AI workflow feature.
● You are a startup CEO preparing for a pre-seed pitch. Reframe this vision statement
to be more investor-friendly.
● You are a customer success manager. Draft a proactive check-in email for an
enterprise client showing early signs of churn.
● You are a technical recruiter. Review the résumé snippet below and write a 2-line
summary of the candidate’s profile.
🔵 Intermediate: Match the role to the task. Use domain-specific roles (e.g., “You
are a data privacy consultant”) to shape tone and accuracy.
⚫ Advanced: Combine roles with context and format constraints for nuanced
control (e.g., “You are a veteran PMM writing a short memo for legal approval”).
5. Contextual Prompting
● You are writing for a retro gaming blog. Suggest three article ideas based on 1980s
arcade culture.
● Using the customer persona and product description below, write a 2-sentence ad
hook that appeals to first-time users.
● Here’s a summary of our brand’s tone guidelines. Rewrite the following help center
article to match that tone.
● Given our revenue goals and Q3 priorities, generate 3 OKR options for the sales
enablement team.
● Review this engineering roadmap and suggest a revised timeline, given the team’s
current velocity and bandwidth constraints.
Tips:
🟢 Beginner: Copy and paste a relevant doc or snippet before the prompt to give
the model something to work with.
🔵 Intermediate: Use summaries instead of raw data when the input is long.
Pre-frame: “Here’s what you need to know…”
⚫ Advanced: Chain multiple inputs (e.g., persona + doc + goals), and explicitly
state how they relate (e.g., “Given this persona and these product notes…”).
6. Step-Back Prompting
What it is: Ask the model to solve a general question first, then apply that insight to a
specific task.
When to use it: For creative tasks, complex reasoning, or scenario planning.
Step-back Version:
More Examples:
● Before writing the email, list 3 things the recipient likely values based on their role
and company. Then write the email using that context.
● First, outline the characteristics of a high-performing user onboarding flow. Then
critique the one below using that framework.
● Before drafting product positioning, summarize how our top 3 competitors describe
themselves. Then write our version to differentiate.
● Start by identifying the key emotion this campaign should trigger in customers.
Then write a subject line that evokes it.
⚫ Advanced: Use it for self-discovery or creative ideation chains. Ask the model
to generate principles first, then apply them to the prompt task.
What it is: Instruct the model to show its reasoning step by step.
When to use it: For math, logic, planning, or anything that benefits from transparent
reasoning.
More Examples:
● Walk through the steps needed to calculate customer acquisition cost (CAC) using
the data provided. Then provide the result.
Tips:
🟢 Beginner: Add “Explain your reasoning” or “Think step by step” to the end of
your prompt.
🔵 Intermediate: Ask the model to list pros and cons, compare options, or walk
through logic to justify a recommendation.
8. Self-Consistency
What it is: Run the same prompt multiple times and choose the most frequent or
consistent result.
When to use it: For high-stakes or ambiguous tasks where accuracy matters.
Note: Requires a model that supports variability via temperature (e.g. 0.7 or higher).
More Examples:
Tips:
🟢 Beginner: Run the same prompt a few times and compare results. Choose the
best version manually.
🔵 Intermediate: Ask the model to repeat a task 3–5 times and select the most
common or consistent answer.
⚫ Advanced: Instruct the model to generate multiple answers, evaluate them for
consistency or correctness, and select the best one.
What it is: Explore multiple reasoning paths instead of a single linear answer.
When to use it: For brainstorming, decision-making, or tasks with multiple valid
outcomes.
Note: Often used with agents or frameworks that track branching logic.
More Examples:
● Explore three different GTM strategies for launching this product in Q4. Then
evaluate their tradeoffs and recommend one.
● Generate 3 unique frameworks for organizing this internal knowledge base. Justify
each approach and select the most scalable one.
● Outline 3 alternative messaging directions for this new feature. Then score them for
clarity, originality, and alignment with brand tone.
● Imagine three distinct customer objections during the onboarding process. For
each, propose a mitigation strategy.
What it is: The model reasons step-by-step and performs actions, such as searching the
web or calling a tool.
When to use it: For tool-augmented agents or systems that require external data
retrieval or interaction.
More Examples:
● Search how many children each member of Metallica has. Sum the total. Output
only the final number.
Tips:
🟢 Beginner: Use tools like “Search” or “Calculate” and then manually combine
results with AI output.
⚫ Advanced: Combine tool use, reasoning, and generation in one loop (e.g.,
“Search X → Compare Y → Generate Z”). Use agents or code interpreter if
available.
More Examples:
Tips:
🟢 Beginner: Ask the model to rewrite your prompt in 3 clearer variations and
choose your favorite.
These prompts are designed for everyday use across key business functions. Each one
is adaptable — just swap in your input. Tone/style suggestions are included where
applicable.
Operations
Prompt 1
You are a process improvement analyst. Review the following workflow and suggest
three ways to reduce manual steps.
Prompt 2
You are an operations manager. Based on the data below, identify any scheduling
conflicts and recommend an optimized shift plan.
Prompt 3
You are a logistics coordinator. Rewrite these internal instructions so they’re clear,
step-by-step, and easy to follow for new hires.
Prompt 2
You are a sales coach. Based on this call transcript, identify three missed
opportunities and suggest a better framing of the product’s value.
Prompt 3
You are a strategic account executive. Write a follow-up note after a promising
discovery call. Include 1 recap line, 2 insights, and 1 CTA.
Marketing
Prompt 1
You are a conversion copywriter. Rewrite the following landing page headline to make
it more urgent, specific, and benefit-driven. Provide three options.
You are a content strategist. Turn this blog post into a three-post LinkedIn carousel
script with a hook, a breakdown, and a CTA.
Prompt 3
You are a brand voice expert. Review this homepage and suggest two changes to
make it more consistent with a warm, authoritative tone.
Tone: Editorial
Management
Prompt 1
You are a leadership coach. A team lead is struggling with prioritization. Share three
frameworks they can use to manage competing requests.
Prompt 2
You are a department head. Draft a message to your team acknowledging recent
tension and outlining next steps to restore alignment.
You are an executive preparing for a board update. Summarize your top three metrics,
growth levers, and open risks in under 150 words.
Content Development
Prompt 1
You are a senior editor. Improve the clarity, tone, and structure of this article. Make it
more engaging without losing substance.
Prompt 2
You are a content repurposing expert. Turn this long-form article into one tweet
thread, one newsletter excerpt, and one TikTok script.
Prompt 3
You are a product copywriter. Write three microcopy options for a call-to-action
button encouraging users to upgrade.
You are a business analyst. Interpret the following product usage report and highlight
three meaningful trends.
Prompt 2
You are a data storyteller. Write a 5-sentence summary of this chart for an executive
audience with no technical background.
Prompt 3
You are a customer insights lead. Based on this NPS feedback dataset, extract two
recurring themes and suggest one recommendation.
You are an instructional designer. Turn this onboarding checklist into a simple 5-step
training module for new hires.
You are a corporate trainer. Draft a Slack message inviting employees to a new AI
literacy workshop. Make it short, clear, and inviting.
Prompt 3
You are a learning coach. Based on this employee feedback, recommend two
personalized learning paths and one potential mentor pairing.
Prompt engineering is an iterative process. The more you test, adjust, and document,
the more consistent your results become. Use the following scorecard and worksheet to
improve prompt quality, troubleshoot issues, and build a reusable prompt library.
Use this 7-point checklist to evaluate the strength of a prompt. For each item, give
yourself a score from 1 (no) to 5 (excellent).
Scoring guide:
Use this template to document and refine your most important prompts over time.
Field Notes
Final Thought
Prompting isn’t about tricks. It’s about clarity. The better you guide the model, the more
valuable it becomes. Once you learn to speak its language, you can do almost anything
— from strategy to storytelling to automation.
This guide is your starting point. Now go make the AI work for you.
LLM (Large Language A type of AI trained on vast amounts of text ChatGPT is an LLM developed
Model) to predict and generate language. Examples by OpenAI.
include ChatGPT, Claude, and Gemini.
Zero-Shot Prompting Giving the model a task without any “List 3 benefits of this
examples. product.”
Few-Shot Prompting Giving the model examples to help it Example: “Hi, I’m Alex.” →
understand how to respond. “Hello Alex, nice to meet you!”
System Prompt A behind-the-scenes instruction that sets the “Always respond in JSON.”
model’s behavior or output format.
Role Prompting Telling the model to take on a specific “You are a product manager…”
persona or point of view.
Contextual Prompting Including relevant background or data to “Given our brand voice
help the model generate better results. guidelines, write a tweet…”
Step-Back Prompting Asking the model to reflect or solve a “What does the user want?” →
broader question before executing the task. Then write the message
Automatic Prompt Using AI to generate, test, and refine multiple “Write 5 variations of this
Engineering (APE) versions of a prompt. onboarding prompt and rate
them for clarity.”
Temperature A setting that controls randomness. Lower = 0.2 = precise, 0.8 = more
more focused, higher = more creative. varied output
Top-p / Top-k Sampling settings that determine which Useful for tuning creativity vs.
words the model can choose from next — precision.
affects diversity in output.
Max Tokens The maximum length (in tokens) that the Prevents overly long or
model can generate. rambling answers.
Hallucination When the model generates false or made-up “This company raised $50M”
information that sounds correct. — when it actually didn’t.
Format Instruction A prompt that specifies how the output “Respond in JSON” or “Use
should be structured (e.g., list, table, bullet points.”
paragraph).
Persona A defined role or identity assigned to the AI “You are a friendly customer
in a prompt. support agent.”
Website: forwardfuture.ai
YouTube: @matthew_berman
X: @forward_future_