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ITPM GPT

The document provides detailed notes on various organizational behavior and management topics relevant to college students, covering areas such as managing people, motivation, team dynamics, decision-making, and leadership styles. It emphasizes the importance of effective communication, ethical behavior, and health and safety in the workplace. Additionally, it discusses methods for staff selection, stress management, and the dynamics of dispersed and virtual teams.

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1 views3 pages

ITPM GPT

The document provides detailed notes on various organizational behavior and management topics relevant to college students, covering areas such as managing people, motivation, team dynamics, decision-making, and leadership styles. It emphasizes the importance of effective communication, ethical behavior, and health and safety in the workplace. Additionally, it discusses methods for staff selection, stress management, and the dynamics of dispersed and virtual teams.

Uploaded by

sangeethak.rvitm
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Detailed Notes on Organizational Behavior and Management Topics for College Students

1. Managing People

 Involves recruiting, developing, motivating, and retaining employees.


 Key elements: effective communication, conflict resolution, leadership, and employee
engagement.
 Tools: performance appraisals, training programs, reward systems.

2. Organizational Behavior

 The study of how individuals and groups act within organizations.


 Focuses on motivation, leadership, team dynamics, organizational culture, and change
management.
 Helps in understanding workplace dynamics and improving organizational effectiveness.

3. Best Methods of Staff Selection

 Structured Interviews: Standardized questions to reduce bias.


 Psychometric Testing: Measures cognitive abilities and personality.
 Work Sample Tests: Evaluates performance on job-related tasks.
 Assessment Centers: Simulated exercises and tasks.
 Background Checks: Verification of past employment, education, and references.

4. Motivation

 Drives individuals to act in ways that help achieve goals.


 Maslow's Hierarchy of Needs: Physiological, safety, social, esteem, self-actualization.
 Herzberg’s Two-Factor Theory: Hygiene factors (prevent dissatisfaction) and motivators
(drive satisfaction).
 Self-Determination Theory: Focus on autonomy, competence, and relatedness.

5. The Oldham-Hackman Job Characteristics Model

 Enhances motivation through job design.


 Five Core Job Dimensions:
1. Skill Variety
2. Task Identity
3. Task Significance
4. Autonomy
5. Feedback
 Leads to high motivation, satisfaction, and performance.

6. Stress
 Response to workplace pressure or demands.
 Causes: workload, lack of control, unclear expectations.
 Effects: burnout, absenteeism, low productivity.
 Management: stress-reduction programs, clear communication, supportive work
environment.

7. Health and Safety

 Ensures a safe working environment.


 Components: risk assessments, safety training, incident reporting.
 Legal compliance with health and safety regulations (e.g., OSHA).
 Promotes well-being and reduces accidents.

8. Ethical and Professional Concerns

 Ethical behavior: honesty, fairness, accountability.


 Issues: harassment, discrimination, data privacy, conflict of interest.
 Professionalism: respect, responsibility, competence.
 Encouraged through codes of ethics and organizational policies.

9. Working in Teams

 Benefits: shared ideas, improved problem-solving, support.


 Success Factors: clear roles, mutual trust, effective communication.
 Challenges: conflict, coordination, differing goals.
 Requires team-building and conflict resolution skills.

10. Decision Making

 Process of making choices among alternatives.


 Types: strategic, tactical, operational.
 Techniques: SWOT analysis, cost-benefit analysis, decision trees.
 Can be individual or group-based.

11. Organizational Structures

 Defines how tasks are divided and coordinated.


 Types:
o Functional: Based on department.
o Divisional: Based on product or region.
o Matrix: Combines functional and project.
o Flat: Fewer levels of hierarchy.
 Affects communication, efficiency, and flexibility.

12. Dispersed and Virtual Teams


 Teams with members in different locations.
 Tools: video conferencing, instant messaging, shared documents.
 Pros: global talent, flexibility, cost-effectiveness.
 Cons: time zones, cultural barriers, trust issues.

13. Communication Genres

 Formal: reports, emails, memos.


 Informal: chats, hallway conversations.
 Verbal: meetings, phone calls.
 Non-verbal: body language, tone.
 Must match audience, message, and context.

14. Communication Plans

 Framework for effective communication.


 Elements: objectives, audience, message, medium, schedule, feedback.
 Ensures clear and consistent information flow.

15. Leadership

 Influencing and guiding others.


 Styles:
o Autocratic: leader makes decisions.
o Democratic: input from team.
o Transformational: inspires change.
o Servant: serves team’s needs.
 Traits: vision, empathy, integrity, decision-making.
 Developed through training, mentoring, experience.

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