WILL M.

THOMPSON
IT PROFESSIONAL
Delivering Technical Solutions and Leadership to Improve Productivity and Profitability
Creative and results-driven technical management professional seeks career advancement within dynamic, high growth organization that welcomes expertise in the design, development and delivery of cost-effective, high performance technology solutions. Consistently meets business objectives and exceeds operational goals. Exceptional ability to work under high pressure, streamline operations, increase productivity, quality and efficiency. Offers a unique combination of educational background, strong interpersonal skills, leadership and management experience.

AREAS OF EXPERTISE
Network Design/Planning Network Analysis Technical Documentation Project Management System Integration System/Network Tuning Client Relationship Management Strategic Planning IT Budgeting System Facilities Management

CAREER PATH
Lead Network Architect (Multiple Contract Positions) 10/08 to Present

Implement IBM Communications Server on Linux and Windows in order to migrate to CICS Transaction Gateway and BARR RJE to Enterprise Extender (EE) Transition CISCO CIP routers to IBM OSAs by migrating TN3270 servers, SNA LCS and DLSW+ to IBM TN3270E IP servers and EE Analyze IP infrastructures and recommend/implement changes to provide for RAS using VIPA, DVIPA, OSPF, Gratuitous ARP and EE Configure IBM TCPIP stacks to support VIPA, EE, OSAs, TN3270E, SSL/TLS, FTP, SFTP, etc. Design and set up infrastructure to migrate 3174 VTAM terminals and system consoles to OSA ICC VTAM terminals and consoles Rewrite VPS assembler exits to accommodate new print solutions for Solimar implementation Reconfigure VTAM for system cleanup, EE enhancement, VTAM tuning, APPN implementation, etc. Analyze, consolidate and implement USS, COS and MODE tables in support of EE implementations Migrate 3745 SNI and LCS OSA configurations to EE or APPN casual connections Provide level 3 support for CICS Transaction Server with regard to SNA and TCP/IP interfaces Install/Upgrade/Configure products using SMPE such as VTAM, TCPIP, FTP, SMTP, OSA/SF, NetSpy, Connect Direct, TPX, NetView, VPS, VSV, DRS, NetPass, EntireX, etc. Services Manager / Lead Network Architect, (Multiple Contract Positions) 08/99 to 10/08

Analyzed customer work effort requirements and crafted Statements of Work (SOWs) and associated Master Service Agreements (MSAs) (average of 20 SOWs per week) Grew the services department from 5 million a year to just over 8 million a year in gross sales Assigned, deployed, and oversaw 30+ technicians performing the contract engagements Assumed responsible for the company's hosting business with regard to the network infrastructure and associated data center moves

WILL M. THOMPSON
Researched ways to reduce the total cost of ownership in the client/server arena Provided Sales Representatives with pertinent documentation and "Best Practices" approach associated with network hardware and software upgrades Prepared presentations and "white papers" for various levels of management to introduce ideas or views Created project plans for assignments that consumed more than 120 hours or had more than 5 tasks to be performed at a single customer site utilized MS Project extensively. Performed reviews and wrote assessments for Disaster Recovery, Operational Procedures, Electrical, HVAC, Staffing, etc. in various Data Center environments Set up z/OS VIPA, Enterprise Extender, APPN, as well as the network infrastructure to support redundant high-speed LAN connections to the Intranet/Internet from mainframe computers Worked on facilities that support remote access to all platforms using DLSW+ and SNAsw Designed and implemented methodologies to transfer data between vendors using XML, FTP & NDM Migrated Cisco CIP infrastructures to OSA TN3270E technologies, implemented TN3270E SSL services and converted 3270 data streams into Web based Internet access Implemented OSA ICC function to replace 3174 devices for console and VTAM terminal support Wrote White Papers and created design documents for enhancing the network infrastructure using high performance CISCO routers/switches and OSAs Installed/upgraded products using SMP/E such as NetSpy, NDM (Connect Direct), TPX, NetView, NCP, VPS, DRS etc. Performed Network bandwidth studies across Z/OS, UNIX and Windows platforms Configured routers, switches and firewalls to support remote access via VPN and IP tunneling Performed system facilities reviews (hardware/software), network analysis, system and network tuning as well as server capacity planning on various platforms Designed and implemented Virtual IP Addressing (VIPA) for basic sysplex environments and dynamic VIPA for parallel sysplex environments Performed network problem determination and resolution using Z/OS packet trace and Wireshark facilities. Install/Upgrade/Configure products using SMPE such as VTAM, TCPIP, FTP, SMTP, OSA/SF, NetSpy, Connect Direct, TPX, NetView, VPS, DRS, XCOMM, SSL, TN3270E, NCP, SSP, etc. Lead Communications Systems Programmer, TSYS Contractor 03/99 to 08/99

Installed, tested and implemented TCP/IP and VIPA on 35 LPARs. Designed and implemented the use of multiple topologies over OSA adapters (Token Ring/SNA and Ethernet/IP). Made recommendations to reduce the network resources required during a systems outage, which consisted of using XCA major nodes for SNA servers as well as, TCP/IP TN3270 direct access. Reviewed the VTAM buffer use and associated buffer sizes and made required changes to raise the buffer size and reduce the number of buffers. Participated in upgrading the operating system from MVS/ESA to OS/390 across all 35 LPARs Lead Communications Systems Programmer, Fannie Mae Contractor 07/98 to 03/99

Re-installed, tested and customized SSP, VPS for SNA/TCPIP, NDM (Connect Direct), VTAM, NCP, NPSI, TCP/IP, FTP, NFS, SIM3278 and XCOM and assisted in OS/390 upgrades Implemented the Y2K version of TCP/IP to support DNS, NFS, and LPD

WILL M. THOMPSON

Designed and installed the network to support OSA Fast Ethernet cards using Virtual IP Addressing (VIPA) through redundant CISCO Switches Rebuilt the Disaster Recovery infrastructure using upgraded 3172s and participated in three tests Re-engineered the way ADSM was performing backups over TCP/IP by divorcing the production stack from the backup stack and redirecting traffic to duplexed CISCO CIP cards Modified the LAN/MAN connections to provide additional redundancy between the three data centers Rewrote procedures and participated in multiple disaster recovery tests

Lead Communications Systems Programmer, DOT Contractor

10/97 to 07/98

Re-engineered the Computer Center's network infrastructure My expertise in the OS/390 networking area was leveraged to incorporate new technologies with legacy systems Gave the client strategic planning documents that depicted the necessary steps that were to be taken to implement high-speed LAN connections to the desktop Worked on facilities that would support remote access to all platforms using digital dial-in services Researched ways to reduce the total cost of ownership in the client/server arena Wrote multiple "White Papers" and created design documents for enhancing the network infrastructure using high performance CISCO router and switch equipment Designed and implemented a host-based file and printer sharing strategy for Novell servers that used proven disaster recovery methodologies on the mainframe 01/97 to 10/97

Advisory Communications Systems Programmer, Advantis Contractor

Provided Level 2 Support on more than 800 front-end processors connected to in excess of 200 hosts Installed, tested and rolled out new versions of SSP, NCP, VTAM, HCF, ANET, Super-Session and MVS/ESA Gave guidance and direction to junior level engineers and designed a process to implement naming standards Installed and tested TCP/IP, using Virtual IP Addressing (VIPA), on multiple hosts that were used to migrate legacy users from an SNA environment to a TCP/IP environment using OSAs and 3172s Data Center Director, DOT Contractor 10/94 to 01/97

Responsible for setting direction and giving guidance to the Operations, Systems, Network, Database, and Storage Management Departments (120+ personnel) while supporting the daily operations of the DOT Computer Center Additional responsibilities included the preparation and execution of the 17 million dollar budget, planning meetings, conferences, presentations, settling personnel matters, performing reviews and setting hiring guidelines Upgraded the mainframe operating system multiple times (hardware and software), all associated third party products and achieved a 99.999% uptime average Engineered the upgrade of the communications suite to include Token Ring, ETHERNET, and FDDI through IBM 3172s and CISCO routers

WILL M. THOMPSON

Replaced COMTEN 5660 Front End Processors (FEPs) with IBM 3745 units, which in-turn expanded Token Ring support Implemented a nationwide Frame Relay network for SNA and TCP/IP in support of the customers using IBM 3172 LAN gateways and CISCO routers The Database group successfully migrated and upgraded three different database technologies (Oracle, IDMS & CICS) Upgraded the Windows server infrastructure (35+ Servers), including hardware, software and network facilities multiple times Worked cross-functionally with managers and team leaders to determine long-term directions and goals Developed detailed project plans on various projects, oversaw the execution of said plans, and made modifications/adjustments to track timeline or critical path changes using MS Project. Wrote and presented White Papers for system upgrades, network infrastructure changes, DASD management, LPAR management, System Security, etc. Implemented change control procedures in order to effectively manage and track changes Senior Communications Systems Programmer, Fannie Mae 05/89 to 10/94

Installed, tested and customized SSP, NPM, NETSPY, NETVIEW, VPS, VTAM, NCP, NPSI, TELEVIEW, TCP/IP, FTP, NFS, SIM3278, NDM (Connect Direct) and XCOM Served as Project Leader in the migration from 3725s to a single 3745-410 and in the development and start-up of a remote "HOT SITE" facility allowing for channel extension, remote DASD mirroring (EMC SRDF) and client/server traffic over FDDI Designed and set up a Token Ring network using dual TIC addressing Participated in an MVS/XA to MVS/ESA conversion, the reinstallation of program products, CPU upgrades and disaster recovery tests Planned for and installed LU6.2 (APPC) file transfer products, session manager software, protocol conversion software, digitized voice response (IVR) units and performed maintenance on these products using SMPE Participated in the evaluation and purchase of multiple packages for the migration from a DG minicomputer environment to a LAN/WAN NOS/UNIX/MVS-BASED environment TELNET, NFS and FTP were implemented on all platforms using TCP/IP via 3172 LAN Gateways to SUN, NOVELL, OS/2, and DOS workstations Later, all of the 4Mbit Token Rings were upgraded to 16Mbit and the forwarding technology was migrated from bridges to routers Engineered and oversaw the transition of 22 terminal controllers from an SDLC environment to a LAN environment using CISCO routers Communications Systems Programmer, KCM Contractor 06/87 to 05/89

Responsible for the installation, customization and maintenance of VTAM, NCP, EP, COS2, CNG, and VPS Provided a native PEP environment on an NCR 3690 The NCP and VTAM nodes were customized to establish communications between the dual hosts. Installed and implemented CNG (COMTEN SNI Gateway) to establish cross-domain sessions with five additional computer sites Was selected as the Project Leader of a team of three Senior Systems Programmers and three Systems Analysts in a Data Center relocation and operating system upgrade effort The team designed the computer facility, hardware configuration, installed MVS/XA 2.2, rewrote system exits and utilities and installed additional third party vendor packages

WILL M. THOMPSON
Planned for and implemented a Front-End Processor upgrade and migration that involved an additional three FEPs (3695, 5620 and 5655) and the replacement of the existing 3690s, and the migration from NCP 2.1 to NCP 4.2 on all of the FEPs Communications Systems Programmer, Compuware Contractor 03/86 to 06/87

Responsible for installing, customizing and maintaining VTAM, NCP, NSI, JES328X, NDM, and BDT During this endeavor, set up cross-domains between the dual host, shared spool environment and two remote sites with a 3725 and a 3705 Converted twenty 3274 controllers, local and remote, from BSC to SNA Redefined the VRs, COS, and MODE tables to incorporate the SNA devices and establish priorities throughout the network Designed an NJE system to provide a means of cross job submission and execution in a multiple CPU environment NJE feature was later expanded to include the routing of data files from the multiple nodes within the network using both NJE and BDT Participated in multiple CPU and operating system upgrades, migrated from a 3705 to a 3725 and NCP from 2.1 to 3.0 Served as the Project Leader to upgrade one of the remote sites with new hardware and software, and the computer facility itself Performed the physical planning and placement of DASD, CPUs, Printers, and Tape units while migrating to an MVS/SP system Systems Programmer / Manager, Department of the NAVY 05/81 to 03/86

Engineered the acquisition of an IBM mainframe, the peripheral equipment, associated systems software and the computer facility Supervised a team of 3 Systems Programmers, 6 Applications Programmers and 2 Operators Provided documentation and platform maintenance on the installed hardware and software products Installed additional IBM and non-IBM program products such as IMS DB/DC, FDR/ABR, SYNCSORT, etc. Prepared the Data Center's fiscal out-year planning and operating budget of approximately 6 million dollars Performed lease/purchase and cost/benefit analyses, personnel reviews and recommendations Ordered consumable supplies and ran the computer site on a daily basis. Prior to 05/81, I was employed by The Department of the NAVY as an Applications Programmer and as a Computer Operator

PROFESSIONAL DEVELOPMENT
Novell Certification Networking Basic MVS Intermediate Web Server Classes FORTRAN Classes Accounting Classes COBOL Classes Cisco Certification Management Training Networking Intermediate Networking Advanced MVS Advanced UNIX Classes E-Commerce Classes MARK IV Intermediate BASIC Classes MARK IV Advanced Windows NT/2000/XP Classes Linux Classes FrontPage Classes Java Classes

WILL M. THOMPSON
PC Repair Classes MS Office Classes SAN/SMS Classes

SUPPORTED

SOFTWARE

IBM VS1, MVS/SP, MVS/XA, MVS/ESA, OS/390, Z/OS, VTAM, NCP, SSP, NPSI, EP, CNG, COS2, NSI, BDT, TRACS, JES2, SNA/SDLC, TCP/IP, NFS, TELNET, TN3270, FTP, SSL/TLS, NPM, NETSPY, ADSTAR, NETVIEW, HCF, ANET, NVAS, VPS, VSV, DRS, JES328X, SIM3278, XCOM6.2, NDM (Connect Direct), VARIOUS IBM UTILITIES, FDR/ABR/CPK, SYNCSORT, KEYMASTER, WYLBUR, TSO, ISPF, NJE, RJE, IMS DB/DC, CA-1, ACF2, MARK IV, TELEVIEW, DFSORT, DFDSS, DFHSM, SMP/4, SMP/E, OMEGAMON, CICS, ASSEMBLER, SOFT*SWITCH, PHOENIX, ENTIREX, NETPASS, DOS/WINDOWS, WIN95/98, WIN/NT WIN2000, WIN/XP, VISTA/7, OS/2, NETWARE, UNIX, BASIC, WORD, PROJECT, VISIO, WORD PRO, EXCEL, WORDPERFECT, PROCOMM PLUS, SIMPC, and Others.