Shiv Kumar
Shiv Kumar
com
SHIV KUMAR Mobile Phone: +91-9891431594
Seeking a challenging leadership role in software development where I can leverage my technical expertise and project
management skills to drive innovative solutions and contribute to organizational growth.
ORGANISATIONAL EXPERIENCE
63 Moons Technologies Ltd. Module Leader July ’22 - Till Date
Maco Infotech Ltd. Senior Software Engineer January ’09 - May ’22
Role:
• Led end-to-end design and development of scalable web applications using ASP.NET, C#, and MVC architecture.
• Integrated enterprise systems with SAP using RESTful APIs and custom connectors for seamless data exchange.
• Gathered and analyzed business requirements to deliver tailored software solutions aligned with client objectives.
• Developed and maintained SQL Server databases, including stored procedures, functions, views, and triggers.
• Designed responsive and user-friendly UI using HTML, CSS, JavaScript, and jQuery.
• Built secure authentication modules including OTP, role-based access, and session management.
• Applied OOPs principles to build modular and reusable code components for application layers.
• Created Web APIs for internal systems and third-party integrations, ensuring performance and security.
• Collaborated with cross-functional teams across development, QA, and client-side stakeholders.
• Managed deployments on staging and production servers, ensuring smooth go-live transitions.
• Supported application maintenance, enhancements, and production issue resolution.
• Ensured compliance with data handling, security, and documentation standards.
• Followed Agile methodology for iterative development and continuous delivery.
• Delivered multiple domain-agnostic enterprise solutions with a focus on performance, security, and scalability.
CURRENT PROJECT
Title: Asset Management System
Client: Ncell
Designation: Module Leader
Environment: ASP.Net using C#, SQL Server, JSON, JavaScript, Web API.
Scope: This project is web based and mobile based application that is to monitor their assets and effectively manage them to
ensure their optimum utilization. It performed gap assessment in the existing FAR and inventory reports. It improves IT
operations through workflow, automation, knowledge management, self-service, and advanced analytics capabilities. Track
& manage all assets in a centralized and automated way.
Role:
• Interacted with business stakeholders and clients to gather functional and technical requirements for asset lifecycle
automation.
• Developed scalable web applications and forms using ASP.NET, C#.NET, JavaScript, and jQuery to manage asset
records, maintenance schedules, and audit trails.
• Designed and developed Web APIs to enable seamless integration between the Asset Management system and SAP.
• Created secure and efficient APIs for mobile applications to allow field teams to update asset status and perform
real-time asset verification.
• Designed and optimized complex SQL queries, stored procedures, functions, views, and triggers for robust data
processing and reporting.
• Implemented client-side state management techniques (ViewState, Cookies, Query Strings) and server-side
mechanisms (Sessions, Application State) to enhance performance and data handling.
• Utilized HTML tables, DataSets, DataViews, and DataAdapters to present and manipulate data from SQL Server
databases.
• Developed business process layers and data access layers using reusable class files to ensure clean architecture and
maintainability.
• Integrated AJAX functionality to improve UI responsiveness and prevent full-page reloads during operations.
• Performed detailed defect analysis, debugging, and bug fixing to ensure stable and error-free application behavior.
• Collaborated with QA teams to support end-to-end testing cycles and ensured smooth transition of builds to test and
production environments.
• Managed deployment, configuration, and release of applications on staging, QA, and production servers in
coordination with the DevOps team.
• Provided post-implementation client support, including user training, issue resolution, and enhancement
recommendations.
MAJOR PROJECTS
Title: Customer Relationship Management
Client: UK based Travel Company
Designation: Senior Software Engineer
Environment: ASP.Net using C#, SQL Server, JSON, JavaScript, Web API.
Scope: The project involved the design, development, and implementation of a centralized Customer Relationship
Management (CRM) system tailored to streamline the end-to-end customer lifecycle for a leading UK-based travel company.
The CRM solution aimed to enhance lead management, automate customer interactions, manage bookings and feedback,
track sales pipelines, and enable personalized marketing campaigns. The system provided seamless integration with third-
party travel platforms, email services, and payment gateways, ensuring improved customer experience, operational
efficiency, and data-driven decision-making across departments.
Role:
• Collaborated with business analysts and end-users to understand CRM workflow requirements and translated them
into technical specifications.
• Designed and developed responsive web forms and modules in ASP.NET using C#, HTML, CSS, JavaScript, and jQuery
for lead management, customer profiles, and follow-up tracking.
• Implemented business logic and data handling through structured layers using reusable class files for both business
and data access layers.
• Created and optimized SQL Server stored procedures, views to support real-time data retrieval and reporting.
• Developed dashboards and reports within the CRM using Crystal Reports and integrated data-driven decision views
for sales and customer service teams.
• Utilized AJAX controls to enhance user experience by avoiding unnecessary page reloads during form submissions.
• Performed thorough debugging and resolved UI and functionality bugs during development and UAT cycles.
• Worked closely with QA teams for unit testing, defect resolution, and functional validation before release.
Title: CMS
Client: IOCL
Designation: Software Developer
Environment: ASP.Net using C#, SQL Server, JSON, JavaScript.
Scope: The project involved the development and implementation of a secure and scalable Content Management System
(CMS) tailored for a leading Indian petroleum company to manage and streamline internal and external communications.
The CMS enabled dynamic content publishing for corporate announcements, safety guidelines, product updates, compliance
documents, and tender notifications. It featured user role-based access control, approval workflows, document versioning,
and multilingual support to ensure efficient information management across departments and regional offices. The system
significantly improved content accessibility, ensured regulatory compliance, and enhanced employee and stakeholder
engagement through a centralized digital platform.
Role:
• Assisted in gathering and understanding client requirements related to customer data, sales processes, and lead
management.
• Developed and maintained web forms and modules using ASP.NET, C#, HTML, CSS, and JavaScript to support core
CRM functionalities.
• Wrote and optimized SQL queries, stored procedures, and triggers to handle data operations for customer records
and transaction logs.
• Applied basic state management techniques using ViewState and Session to manage user data during interactions.
• Performed unit testing and supported bug fixing during development and user acceptance testing (UAT) phases.
• Collaborated with senior developers to implement UI enhancements and integrate front-end elements with server-
side logic.
• Participated in regular code reviews and team meetings to ensure development followed best practices and project
guidelines.
• Provided post-deployment support, addressing minor change requests and resolving user-reported issues.