Most Important Terms & Conditions (MITC) for your CPP Wallet Protekt Membership (offered as part of BFL
Packaged Product which may be financed by Bajaj Finance Limited (‘BFL’))
The Most Important Terms and Conditions (MITC) of your membership are listed below. Please refer to the Main
Terms and Conditions which set out the terms of your Agreement with CPP
General
• The CPP Walet Protekt Service is provided by CPP Assistance Services Private Limited, whose corporate office
address is at Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon
– 122002, Haryana India in conjunction with its third party suppliers/service providers.
• You must provide us with full and accurate information in connection with your CPP Wallet Protekt
Membership and Services. In case you provide false or materially incomplete information or commit a
material breach of the main terms & conditions of the membership, we may cancel your membership
• Advance payment of the Fees is the essence of the commencement of the Membership and the Services to
be provided to You under the Agreement. You (or BFL on your behalf) must pay the Fee to Us in advance for
purchase of Your CPP Wallet Protekt Membership. CPP shall have the right to cancel Your membership
without any notice to You if you fail to pay in advance or repay BFL any amount paid by BFL on Your behalf
towards your CPP Wallet Protekt Membership.
• The Fraud Protection Cover is provided as a complimentary benefit under the Group Insurance Policy taken
by CPP for its customers from an Indian insurance company registered with IRDAI (Insurer). Please refer to
the Group Insurance Policy Terms and Conditions for more details.
• Any change or new addition to your membership and services shall be intimated to you at least 45 days in
advance and such changes shall become applicable from the date of intimation. However, it is clarified that
the features of ZEE5, & Sony LIV where CPP is acting as facilitator, may be added, modified, replaced, or
removed during the Period of Agreement without the advance notice period of forty-five (45) days.
• If You would like to cancel Your Membership, please contact BFL. CPP Wallet Protekt Membership has been
provided to You as part of Your BFL Product. Under no circumstances, CPP will be liable to refund any amount
to You which You would have paid to BFL for BFL Product, or otherwise, for CPP Wallet Protekt membership
• The terms and conditions are governed by and must be interpreted in line with the laws of the Republic of
India.
• Your Membership begins on the Start Date and continues for the Period of Agreement as mentioned in the
welcome letter.
• You can contact us through the following media in case you have any queries about these terms and conditions
of your membership, E-mail:
[email protected], Telephone: 1800-419-4000 (Toll-free); +91 921244
4000; 6000 4000 (please prefix city STD code)
Service Related
• You must report lost or stolen cards to us by telephone within twenty-four (24) hours of discovering loss of
cards. We will then contact on Your behalf to Your Card Issuer to get Your Cards blocked.
• In case you have not shared the details of a particular card with us and request the same to be blocked, CPP
will attempt to get that card blocked with Your Card Issuer with the help of other details provided by you on a
best effort basis.
• You will be provided with ZEE5 All Access Annual subscription pack offered by ZEE which will enable you
to watch ZEE’s Live TV channels, exclusive originals, blockbuster movies, TV Shows, Music and much more.
This subscription is issued and governed by the terms & conditions of ZEE5, as may be amended from time
to time. For detailed terms & conditions, please visit https://www.ZEE5. com/terms of use. Our role in
relation to ZEE5 shall be limited to that of a mere facilitator, and We shall not in any manner be liable to
you for any loss, damage, or compensation in relation to or arising from its use. For other terms and
conditions relating to this Service, please refer to Section A4 of the Main Terms & Conditions.
• You will be provided with subscription of Sony LIV, an online portal service offered by Culver Max
Entertainment Private Limited India (formerly known as Sony Pictures Networks India Private Limited) with
various contents by way of streaming over the Internet on mobile and similar other handheld devices and by
way mobile applications. With this You can watch live-action of world sports, TV shows, regional, binge-
worthy shows and movies with the best quality streaming and a premium experience. This subscription is
issued and governed by the terms & conditions of Culver Max Entertainment Private Limited India (formerly
known as Sony Pictures Networks India Private Limited), as may be amended from time to time. For detailed
terms & conditions, please visit https://www.sonyliv.com/terms-of-use. Our role in relation to Culver Max
Entertainment Private Limited India (CMEPL) (formerly known as Sony Pictures Networks India Private
Limited) subscription shall be limited to that of a mere facilitator, and We shall not in any manner be liable
to You for any loss, damage or compensation in relation to or arising from its use. For other terms and
conditions relating to this Service, please refer to Section A7 of the Main Terms & Conditions.
• Services set out in Section A2 of the Main Terms & Conditions will not be available abroad and within India,
this service will be available only in the cities under our coverage network. A current list of cities under our
coverage network is available on our website in.cppgroup.com
• You hereby expressly accord your consent allowing CPP to collect all the required data/ information
including any sensitive personal data or information from you to service you and to transfer/utilize
your personal information with our approved suppliers/service providers including our group
companies for the purpose of sending correspondence to you and providing some of the features of the
membership to you. Please refer to detailed Data Protection Notice in the Main Terms & Conditions.
