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Summer Internship Report

The document is a Summer Internship Report submitted by Dhritikana Ghosh for the MBA program at IQ City United World School of Business, focusing on Retail Store Operation and Customer Experience Management at Pantaloons. It includes a declaration of originality, acknowledgments of support from mentors and faculty, and outlines the structure of the report. The report aims to fulfill the requirements for the degree and highlights the author's gratitude towards contributors and supporters during the internship experience.

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25 views6 pages

Summer Internship Report

The document is a Summer Internship Report submitted by Dhritikana Ghosh for the MBA program at IQ City United World School of Business, focusing on Retail Store Operation and Customer Experience Management at Pantaloons. It includes a declaration of originality, acknowledgments of support from mentors and faculty, and outlines the structure of the report. The report aims to fulfill the requirements for the degree and highlights the author's gratitude towards contributors and supporters during the internship experience.

Uploaded by

gdhritikana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Summer Internship Report

Retail Store Operation and Customer Experience


Management- A Case Study of Pantaloons

Submitted in partial fulfillment of the requirements for


the award of the degree of
Master of Business Administration (MBA)

To

Affiliated to Vidyasagar University

SUBMITTED BY

Name: Dhritikana Ghosh


Enrollment No: KS162426274
Registration No.:

Batch/ Year: 2024-20226

IQ City United World School of Business, Kolkata


Logo of Company

Geo-tagged Photo at the work during SIP with company logo


Declaration

I do herewith declare that the report titled “Retail Store Operation and Customer Experience
Management- A Case Study of Pantaloons” is submitted by me for the partial fulfillment of the
requirements for the award of the degree of Master of Business Administration (MBA). Moreover, I
would like to mention that this is an original work and has not been submitted earlier anywhere for
any degree. I also declare that no part of the manuscript is lifted and incorporated in this report from
any earlier work done by others.

Place: Kolkata Signature of the student


Date:
Registration no:
Batch/ Year: 2024-2026
Acknowledgment

It gives me immense pleasure to present my Summer Internship report for the degree of Master of
Business Administration (MBA). I owe a special debt of gratitude to my mentor Prof. Parvinder Singh
Narang Sir, IQ City United World School of Business, Kolkata for his constant support and guidance
throughout my work. It is only his/her consistent efforts that my endeavours have seen the light of the
day.
My deepest thanks to all of my faculty members of IQ City United World School of Business, Kolkata
for guiding and correcting my various documents with attention and care. I would also like to take the
opportunity to acknowledge the contribution of Dr. Meenakshi Khemka, Principal, IQ City United
World School of Business, Kolkata for her full support and assistance during the development of the
report. I would also like to take the opportunity to acknowledge the contribution of all others (Industry
members for industrial visits/staff of the company for SIP or dissertation) for their kind assistance and
cooperation during the development of my project.
Last but not least, I acknowledge my friends and family for their contribution to the completion of
the project.

Dhritikana Ghosh
(Student Name)
Table of Contents
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Executive Summary

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