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Shiva Reddy

Sunki Shivareddy is a professional with a B. Tech degree and diverse experience in customer service and sales roles, including positions at Exceled HR and Hinduja Housing Finance. He possesses strong technical skills in MS Office and programming in C, along with a commitment to organizational growth and customer satisfaction. Sunki is fluent in English, Telugu, and Hindi, and is currently based in Nalgonda District, India.

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Shiva Reddy

Sunki Shivareddy is a professional with a B. Tech degree and diverse experience in customer service and sales roles, including positions at Exceled HR and Hinduja Housing Finance. He possesses strong technical skills in MS Office and programming in C, along with a commitment to organizational growth and customer satisfaction. Sunki is fluent in English, Telugu, and Hindi, and is currently based in Nalgonda District, India.

Uploaded by

naga.net1808
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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SUNKI SHIVAREDDY

✉: [email protected]
✆: +919182901579

Career Objective

To work for an organization where I can contribute my best for the growth of the
organization, working efficiently to take part of the organizational success and reaching
the organizational goals.

Educational Qualification

Qualification Board/University Year of Passing Percentage

B. Tech JNTU Hyderabad 2005-2010 60.00%

Intermediate Intermediate 2003-2005 75.50%

S.S.C S.S.C 2002-2003 77.99%

Professional Experience

 Worked as a Relationship Manager at Exceled HR from October 2024 to April 2025.


 Worked as a Sales Officer at Hinduja Housing Finance Ltd from January 2023 to April
2024.
 Worked as a Software Trainee at NITHYA SMART EDGE from March 2022 to January
2023.
 Worked as a Sales Executive at RAGHAVA FINANCE SERVICE from November 2021 to
February 2022.
 Worked as a Customer Relationship Officer at MOKSHA ENTERPRISES from January
2015 to May 2021.

 Helping to develop a customer service policy for an entire organization


 Handling face-to-face enquires from customers.
 Keeping accurate records of discussions or correspondence with customers
 Maintaining excellent service quality at the point of enquiry and follow-up
 Improves customer service quality results by studying, evaluating, and re-
designing processes; establishing and communicating service metrics; monitoring
and analysing results; implementing changes.
 Maximizes customer operational performance by providing help desk resources
and technical advice; resolving problems; disseminating advisories, warnings,
and new techniques; detecting and diagnosing network problems

Professional Strengths:

 Good aptitude for new technology and quick learner.


 Co-operative, open, initiative and willingness to accept challenges.
 Willingness to work hard with smart work.

Technical Profile
 Trained in MS Office.
 Skilled in C.
 Operating Systems 95,XP, WINDOWS 7 to 10.

Personal information

Fathers Name : Sunki Ram Reddy


Date of Birth : 26 NOV 1986
Marital Status : Married
Nationality : Indian
Languages Known : English, Telugu & Hindi
Present Address : Shanthoshnagar
Nakrekal
Nalgonda Dist.

Declaration
I hereby declare that the above particulars are true, correct and complete to the best
of my knowledge. I am also confident of my ability to work in a team or individual.

Date: Yours faithfully,


Place: (SHIVAREDDY SUNKI)

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