The document outlines key concepts in Principles of Management, including the importance of productivity, efficiency, and effectiveness. It discusses differences between goods and services, types of facility layouts, and the strategic planning process. Additionally, it covers project management techniques such as the Critical Path Method and scheduling algorithms, along with control charts for process monitoring.
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Solved Assignment POM
The document outlines key concepts in Principles of Management, including the importance of productivity, efficiency, and effectiveness. It discusses differences between goods and services, types of facility layouts, and the strategic planning process. Additionally, it covers project management techniques such as the Critical Path Method and scheduling algorithms, along with control charts for process monitoring.
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Solutions to Assignment 1 - Principles of Management (POM)
1. Importance of Productivity, Efficiency, and Effectiveness
Productivity measures the output per unit of input, helping businesses reduce costs and improve profitability. Efficiency ensures optimal resource use, minimizing waste. Effectiveness ensures that business goals and customer needs are met successfully.
2. Difference Between Goods and Services
Goods are tangible, can be stored and resold (e.g., a car), while services are intangible and produced-consumed simultaneously (e.g., a haircut). Durable goods last long (e.g., appliances), whereas non-durable goods are consumed quickly (e.g., food).
3. Types of Facility Layouts
- Product Layout: Sequential production line (e.g., car assembly). - Process Layout: Groups similar processes together (e.g., hospital departments). - Fixed-Position Layout: Used for large items (e.g., shipbuilding). - Combination Layout: Mix of layouts (e.g., large supermarkets).
4. Operations Strategy & Corporate Strategy
Operations Strategy aligns production and business operations with corporate goals, whereas Corporate Strategy defines the overall business direction.
5. Strategic Planning Process
A good strategic planning process includes vision, mission, environmental analysis, goal setting, and strategy formulation. It should involve stakeholder alignment and adaptability.
6. Design of Goods and Services
Similarities: Both require customer analysis, quality assurance, and cost control. Differences: Goods require physical design, while services require customer interaction design.
7. Objectives of Facility & Work Design
The objectives include improving efficiency, reducing costs, enhancing safety, and supporting strategic goals.
8. Key Issues in Designing a Layout for Services
Service layout design must consider customer interaction, flexibility, waiting time reduction, and efficient workflow management. 9. Difference Between Theoretical and Effective Capacity Theoretical capacity is the maximum possible output, assuming no disruptions. Effective capacity accounts for real-world constraints such as maintenance and worker availability. Safety capacity helps manage demand fluctuations and unexpected disruptions.
10. Centre of Gravity Method for Plant Location
The best location is determined by finding the weighted average coordinates based on demand volumes and distances.
11. Johnson’s Two-Machine Algorithm
Used for scheduling jobs on two machines to minimize total run time. The method follows: 1. Identify the shortest processing time. 2. If it belongs to Machine 1, schedule it as early as possible; if Machine 2, schedule it last. 3. Repeat until all jobs are scheduled.
12. Critical Path Method for Project Completion
The critical path is the longest duration path through a project network, determining the minimum completion time.
13. Probability of Completing a Project in Given Days
Calculated using the project completion time distribution and standard deviation of activity times.
14. Efficiency of a Line Balancing Problem
Efficiency = (Total Work Time / (Number of Workstations × Cycle Time)) × 100%.
15. Construction of a p-Chart
A p-chart plots the proportion of defects over time and helps monitor process control.
16. Upper and Lower Control Limits in a Control Chart
UCL = p̄ + 3√(p̄ (1-p̄ )/n), LCL = p̄ - 3√(p̄ (1-p̄ )/n), where p̄ is the average defect rate.
17. Finding Critical Path and Slack Time
Slack = Latest Start Time - Earliest Start Time. Activities with zero slack belong to the critical path.
18. TE and TL for Each Event in a Project Network
TE (Earliest Time) and TL (Latest Time) are calculated through forward and backward pass methods.
19. Expected Task Time and Variance
Expected Time = (Optimistic + 4 × Most Likely + Pessimistic) / 6. Variance = ((Pessimistic - Optimistic) / 6)^2. 20. Network Diagram and Float Calculation A network diagram visually represents project tasks and dependencies. Float = Latest Finish - Earliest Start - Duration.