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Modules 2 To 7 Detailed Notes ICT Practitioner

The document provides training notes for ICT Practitioner UVQ Level 1, covering modules on computer maintenance, office applications, internet usage, network setup, system security, and entrepreneurship. Each module outlines learning outcomes, key skills, and review questions to assess understanding. The content emphasizes practical skills like troubleshooting, using software applications, maintaining security, and developing business ideas in the ICT sector.

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Kukumba Davitech
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6 views9 pages

Modules 2 To 7 Detailed Notes ICT Practitioner

The document provides training notes for ICT Practitioner UVQ Level 1, covering modules on computer maintenance, office applications, internet usage, network setup, system security, and entrepreneurship. Each module outlines learning outcomes, key skills, and review questions to assess understanding. The content emphasizes practical skills like troubleshooting, using software applications, maintaining security, and developing business ideas in the ICT sector.

Uploaded by

Kukumba Davitech
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ICT PRACTITIONER UVQ LEVEL 1 -

MODULES 2 TO 7 TRAINING NOTES


UE/CAUM1.2 – Maintain a Computer System

1.0 INTRODUCTION
This module covers the skills needed to keep a computer system in good working condition
through regular checks and fixes.

Learners will understand both preventive and corrective maintenance of hardware and
software systems.

2.0 LEARNING OUTCOMES


• Define maintenance and its types.

• Clean hardware parts properly.

• Troubleshoot simple hardware and software faults.

• Replace or upgrade computer components.

• Keep maintenance records.

3.0 TYPES OF MAINTENANCE


Preventive Maintenance: Carried out regularly to avoid faults. Includes cleaning,
defragmenting, and updating software.

Corrective Maintenance: Done when a problem has occurred, such as replacing a faulty hard
drive or reinstalling an OS.

4.0 CLEANING PROCEDURES


• Turn off and unplug the computer.

• Use a soft brush and air blower to remove dust from internal components.

• Wipe the monitor and keyboard with a soft, damp cloth.

• Avoid using liquids near internal parts.

5.0 TROUBLESHOOTING COMMON FAULTS


• System not booting: check power supply and connections.

• No display: verify monitor and graphics card.

• Beeping sounds: check RAM or motherboard faults.

• Slow performance: scan for viruses, check storage space.


6.0 COMPONENT REPLACEMENT & UPGRADING
Learners should practice replacing RAM, adding a hard disk, or upgrading a CPU where
applicable.

Ensure compatibility before installing new parts.

7.0 RECORD KEEPING


Maintain a logbook for each maintenance task. Include date, activity, and observations.

This helps track hardware performance and diagnose recurring issues.

8.0 REVIEW QUESTIONS


1. Differentiate between preventive and corrective maintenance.

2. List three tools used in cleaning a computer system.

3. How would you fix a non-booting system?

4. Why is record keeping important in computer maintenance?


UE/CAUM1.3 – Use Office Applications

1.0 INTRODUCTION
Office applications are software tools used to perform basic tasks such as word processing,
creating spreadsheets, and making presentations.

Learners will gain hands-on experience using Word processors, Spreadsheet tools, and
Presentation software.

2.0 LEARNING OUTCOMES


• Create and format documents using a word processor.

• Use spreadsheets for calculations and data organization.

• Prepare and deliver multimedia presentations.

• Apply basic data management and layout formatting.

3.0 WORD PROCESSING


Tasks include typing, editing, formatting text, creating tables, and inserting images.

Common tools: Microsoft Word, LibreOffice Writer.

Skills: line spacing, font styling, headers and footers, bullets and numbering.

4.0 SPREADSHEETS
Use Excel or Calc to organize data in rows and columns.

Use formulas like =SUM(), =AVERAGE(). Create charts to visualize data.

Apply conditional formatting and sort/filter data.

5.0 PRESENTATIONS
Create slides with headings, bullet points, images, and transitions.

Use PowerPoint or Impress to prepare and display information to an audience.

Practice designing a 5-slide presentation about 'Computer Maintenance'.

6.0 REVIEW QUESTIONS


1. Name any two word processing features.

2. How do you calculate the average of values in Excel?

3. What is the purpose of a presentation tool like PowerPoint?


UE/CAUM1.4 – Use the Internet/Web

1.0 INTRODUCTION
The Internet is a global network of computers that allows users to share information.

This module teaches web browsing, email use, search engines, and online safety.

2.0 KEY SKILLS


• Open and use a browser (e.g., Chrome, Firefox).

• Navigate to websites and bookmark pages.

• Use search engines like Google to find information.

• Create and send emails using Gmail or Yahoo.

• Practice safe browsing and avoid phishing sites.

3.0 SAFETY ONLINE


• Avoid suspicious links and emails.

• Do not share passwords or personal details.

• Use antivirus and firewall protection.

• Log out from public computers after use.

4.0 REVIEW TASKS


1. Open a browser and search for 'Computer Security Tips'.

2. Send an email with an attachment.

3. List three ways to stay safe online.


UE/CAUM1.5 – Setup Computer Networks

1.0 INTRODUCTION
This module covers local area network setup, including cabling, IP configuration, and
wireless setup.

Learners will connect computers to share resources and access the internet.

2.0 LEARNING OUTCOMES


• Identify basic networking equipment (router, switch, modem).

• Understand LAN and WLAN connections.

• Assign IP addresses and connect multiple computers.

• Test network functionality and resolve common issues.

3.0 NETWORK TOPOLOGIES


• Star, Ring, and Bus topology explained.

• Star is most commonly used in offices due to reliability.

4.0 NETWORK CONFIGURATION


• Connect Ethernet cables from router to PC.

• Set IP addresses manually or via DHCP.

• Use ipconfig (Windows) or ifconfig (Linux) to check settings.

5.0 TROUBLESHOOTING
• Ping command to test connectivity.

• Restart router, check cables, and verify firewall settings.

6.0 REVIEW QUESTIONS


1. What does a router do?

2. List three types of network topology.

3. How do you check an IP address in Windows?


UE/CAUM1.6 – Perform System Security

1.0 INTRODUCTION
Computer systems must be protected from unauthorized access, viruses, and data loss.

This module introduces threats and prevention techniques.

2.0 COMMON THREATS


• Virus – a program that damages files.

• Malware – malicious software.

• Phishing – fake emails tricking users to give data.

• Spyware – secretly gathers information.

3.0 PREVENTION TOOLS


• Antivirus software (e.g., Avast, AVG).

• Firewalls to block unauthorized access.

• Regular updates and backups.

4.0 SAFE PRACTICES


• Use strong passwords and do not share them.

• Avoid public Wi-Fi for sensitive work.

• Scan flash disks before use.

5.0 REVIEW QUESTIONS


1. What is phishing?

2. Name two antivirus programs.

3. How can you secure a computer from malware?


UE/CAUM1.7 – Perform Entrepreneurship Tasks

1.0 INTRODUCTION
Entrepreneurship involves identifying business opportunities and turning them into
income-generating activities.

This module focuses on ICT-related enterprises.

2.0 BUSINESS IDEAS


• Typing and printing services.

• Computer repair and maintenance.

• Internet café and phone services.

• Mobile money and ICT training.

3.0 BUSINESS PLANNING


• State the business name, location, capital, and target customers.

• Include equipment and staffing needs.

4.0 MARKETING STRATEGIES


• Use posters, social media, and word-of-mouth.

• Offer discounts and loyalty cards.

5.0 CUSTOMER CARE


• Greet customers professionally.

• Deliver on time and offer receipts.

• Handle complaints politely.

6.0 RECORD KEEPING


• Use notebooks or Excel to track income and expenses.

• Keep receipts and daily transaction records.

7.0 REVIEW QUESTIONS


1. List two ICT-based business ideas.

2. What is the purpose of a business plan?

3. Why is record keeping important in business?

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