AID TO IMPROVE KNOWLEDGE OF GRADE 11-CSS STUDENTS OF MATACON

NATIONAL HIGH SCHOOL ON BASIC COMPUTER CONCEPT

A Research Paper Presented to the Faculty of Senior High School

Department Matacon National High School Polangui, Albay

In Partial fulfillment of the Requirements

For the Subject Practical Research 2

By:

Vargas, Denielle Keshia S.

Barce, James Vincent H.

Lamud, Mary Grace V.

Obido, Johnrhex L.

Villanueva, Gia S.

Anam, Maeshan T.

Sayritan, Rey R.
 CHAPTER 1

The Problem

The integration of technology in education has become

increasingly essential, particularly in the context of secondary

education. The ability to use computers effectively is no longer

a luxury; rather, it is a fundamental skill required for success

in both academic and professional arenas. The focus will be on

identifying specific areas where aid can be provided and

examining the potential benefits of such initiatives. The rapid

advancement of technology has necessitated the need for efficient

computer servicing systems, which are integral to maintaining the

functionality of computing devices. Knowledge in computer

servicing encompasses a wide range of skills and expertise that

are essential for troubleshooting, repairing, and optimizing

hardware and software components.

According to the Department of Education (DepEd), Computer

Systems Servicing on Basic Computer Concepts is an essential

component of modern educational infrastructure. This discipline

encompasses a range of activities aimed at maintaining and

enhancing the functionality of computer systems within

educational institutions. The DepEd emphasizes the importance of

equipping students with practical skills in troubleshooting,

repairing, and upgrading hardware and software components. Such

competencies are vital for fostering a technologically adept

workforce capable of navigating an increasingly digital world.

comprehensive understanding of various operating systems,

hardware configurations, and software applications. Technicians

equipped with this knowledge can swiftly diagnose issues that may

arise within a system. For instance, familiarity with common

error codes or performance bottlenecks allows technicians to

implement targeted solutions rather than resorting to trial-and-

error methods (Harris & McDonald, 2020). The advent of knowledge

in computer servicing systems has significantly transformed the

landscape of technical support and maintenance. As technology

continues to evolve, the necessity for specialized knowledge

becomes increasingly paramount. Computer servicing systems rely

on a comprehensive understanding of hardware components, software

applications, and troubleshooting methodologies to effectively

address user issues.

In today's digital age, the ability to understand basic

computer concepts is essential for academic success and future

career opportunities. As technology continues to permeate various

fields, students must be equipped with fundamental knowledge of

computer systems, software applications, and internet navigation.

Basic computer concepts form the foundation for understanding the

complex functionalities of modern computing systems. At its core,

a computer is an electronic device that processes data according

to a set of instructions known as software. The primary

components of a computer include hardware, which encompasses

memory, and storage devices, as well as peripheral devices like

keyboards and monitors. Software can be categorized into system

software, such as operating systems that manage hardware

resources, and application software designed for specific tasks.

According to (Hollandsworth et al., 2017) the ability to

navigate digital tools and platforms is increasingly seen as

essential for success in both academic and career pursuits.

Ultimately, investing time in enhancing computer skills is

imperative for success in both academic pursuits and career

advancement. Embracing this continuous learning mindset will

equip individuals with the tools necessary to thrive in our

technology-driven society.

In the contemporary educational and professional landscape,

computer knowledge has emerged as a fundamental competency.

Mastery of computer skills not only enhances individual

productivity but also fosters innovation across various sectors.

As technology continues to evolve at an unprecedented pace.

Consequently, institutions of higher learning are integrating

computer literacy into their curricula to equip students with

necessary technical proficiencies. Advanced computer knowledge

fosters critical thinking and problem-solving abilities. By

learning programming languages or data analysis techniques,

students can develop a competitive edge in various fields such as

Furthermore, an improved understanding of computers encourages

lifelong learning habits that are crucial for adapting to future

technological innovations.

The importance of basic computer concepts in today’s

technology-driven society cannot be overstated. As digital

literacy becomes a prerequisite for success in various fields,

understanding fundamental computer principles is essential. Basic

concepts such as file management, software applications, and

internet navigation equip individuals with the necessary skills

to operate effectively within modern work environments.

Furthermore, these skills foster critical thinking and problem-

solving abilities, as users learn to troubleshoot issues

independently. Moreover, familiarity with basic computer concepts

enhances one’s ability to engage with emerging technologies. In

an era where artificial intelligence and automation are reshaping

industries, foundational knowledge empowers individuals to adapt

and thrive amidst rapid technological changes. Consequently,

educational institutions increasingly emphasize computer literacy

as part of their curricula to prepare students for future

challenges.

Statement of the Problem

of Grade11-CSS Student of Matacon National High School on Basic

Computer Concept.

Specifically, it seeks to answer the following questions:

1. What are the profile of the respondents in terms of:

1.1 Age

1.2 Gender, and;

1.3 Civil Status

2. What are the levels of knowledge of the students on basic

computer concepts?

3. Based on the findings, what recommendation can be proposed to

improve the knowledge of Grade 11-CSS students of Matacon

National High School on Basic Computer Concept?

Hypothesis

1. The profile of the respondents are classified based on their age,

gender and civil status.

2. There are levels of knowledge to improve their basic computer

concept concepts such as level 1 – fundamental skills, level 2-

basic computing and application, level 3- intermediate computing

and applications, level 4- advanced computing and applications

programming.

3. Basic Computer Workshop and Literacy can be conducted based on

the findings of this study. The Researchers want to recommend a

Basic Computer Literacy Program that will help students to become

more aware of their interest, talents, weaknesses among other

things. As a result the faculties of this institution may help

students with their goals to aid and improve the students

knowledge on basic computer concepts.

Significance of the Study

Findings of this study are expected to be of great help to the

following:

Grade 11-CSS Students. This Research will aid them to improve

their knowledge on Basic Computer Concepts. This may aid them how

to operate computers, use software applications, and navigate the

internet empowers individuals to access information, resources

and opportunities.

Parents. This may aid them in assisting their children to

improve the knowledge on basic computer concepts, as well as

allowing parents to comprehend the level of support required by

their children.

Teachers. They will also be more likely to give good

recommendations and advice to their students on basic computer

concepts.
 School. The school may benefit from this study as well,

because they are essential to the school's progress. As a result,

they would gladly lend their support to the school's future

development.

School Administration. The findings might be eye-opening for

them in terms of building a healthy learning environment at

school.

Researcher Themselves. This study contributes significantly to

the fulfilment of the researcher's course requirement. By

performing this study, the researcher improves her ability to

conduct research that is valuable to society.

Future Researchers. This might be useful as reference data for

them if they decide to conduct a research study comparable to.

Scope and Delimitation

This study focusses to aid and to improve the knowledge of

Grade 11-CSS of Matacon National High School on Basic Computer

47Concepts. Since there are fifty (50) in the grade 11-CSS class

at MNHS, the Researchers decided not to include all of them and

would only include 30 students as the respondents of this study.

Furthermore, this study obtained significant data including the

profiles of grade 10 students in terms of age, gender, and civil

status.
 As this analysis only included responders from Matacon

National High School students, the findings can only be applied

to MNHS and cannot be extrapolated to other schools.

Locale of the Study

This study will be conducted at Matacon National High

School. It is located at Zone 5, Matacon Polangui, Albay. The

principal of the school is Mr. Cristobal A. Sayado, Ed.D. The

said school has been providing high school education since 1980.

The mentioned school was chosen mostly because of its

accessibility to the researcher and the type of education it

provides to students. MNHS is an institution in Polangui, Albay

and it comprises Senior High School and offers three strands. Its

mission is to protect and promote the rights of every filipino’s

to quality, equitable, culture-based and complete basic

education.
Source: Google Map

Figure 1. Map of Matacon Polangui, Albay - Highlighting the

Matacon National High School

To furthermore elaborate and understand the terms used in

this study, the following terms are hereby conceptually defined.

Aid is to provide something useful or necessary

Improve is to develop or increase in mental capacity by

education or experience.

Knowledge is the facts, information, and skills acquired by a

person through experience or education; the theoretical or

practical understanding of a subject.

Grade 11 is the eleventh year of formal or compulsory

education, it’s the first step in the Senior High School

educational stage. Students enrolled in grade 11 are usually 16-

17 years old.

CSS (Computer Systems Servicing) is the process of providing

maintenance and support for computer systems. It involves tasks

such as installing, configuring, troubleshooting, and maintaining

computer system and networks.

MNHS is the secondary institution in Matacon Polangui, Albay

that stands for Matacon National High School

Senior High School It is the last phase in the implementation

of the K-12 program. It covers Grades 11 and 12.

Computer is a device that accepts information in the form of

digitalized data and manipulates it for some results based on a

to be processed.

CHAPTER 3
 Research Design and Methodology

This chapter discusses the steps and procedures employed that will

address the questions posed in this study. Included in this part are the

Research Design, Population and Statistical Technique, Sampling Design and

Research Instrument.

Research Design

The Descriptive Research Design was used to identify the levels of

knowledge of grade 11- CSS students. Descriptive research aims to

accurately and systematically describe a population or phenomenon. The

research design used the statistical information to see if dependent

variables relating to environment, opportunity, and personality were

significant factors influencing the strand choices of high school students.

The grade 11-CSS students of approximately 30 students was chosen to

comprise the population.

The Respondents of the Study

The respondents of this study are the Grade 11-CSS students of Matacn

National High School for the school year 2024-2025. This study utilizes a

Purposive Sampling, whereas, the researchers’ used their own judgment when

they chose the 30 selected respondents.

To gather the data needed in this study, the researcher will be using

a survey questionnaire. A survey questions will be distributed to the

selected Grade 10 students. It is composed of two (2) important parts: The

first part is intended for determining the profile of the students. The

second part is to identify what are the aspects that influence students' on

their knowledge about basic computer concepts. The said instrument will be

carefully check and validate by Mr. Erwin Y. Ariola, MAEd, the Research

Teacher. This checking and validating of the research instruments are

essentials to establish the integrity and validity of the instruments

before using them for this study to ensure the accuracy and reliability of

the data gathered for the used in this research.

Validity and Reliability

Permission from the Grade 11-CSS advisers, Mrs. Sheila T. Hila and

Niña Patricia B. Balate already obtain and has been approve. As well as our

research adviser, Mr.Erwin Y. Ariola, MAEd, and the former school’s

principal, Mrs. Genebieve D. Sabile . Upon the approval, the mentioned

names received a request letter of approval to conduct the data gathering.

To have a clear image of the results of the study, the researchers

used the Weighted Mean as the statistical tool to analyze and interpret the

data gathered. Weighted Mean will be used to compute and determine the

average response of the respondents on the various factors considered in

the study.

To answers the specific problems and to test the hypothesis, the

researchers utilize the following statistical treatment: percentage, mean,

and frequency count.

Percentage - number or ratio expressed as a fraction of 100.

Where:

P - The percentage

F - The frequency of scores

N - The number of respondents

100 – Constant value

the formula for getting the Mean value of the results:

TF
WM =
N

Where:

WM = Weighted Mean

TF = Total Frequency

N = Total Number of Respondents

Frequency Count – this tool tallies the answer of the respondent and

determines the percentage of each response.