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G Module Css 9-L1-LO6-1 Computer Maintenance Final

The document outlines standards and learning outcomes for computer operations, focusing on maintenance procedures. It includes definitions of preventive and corrective maintenance, along with practical tasks such as disk cleanup, checking disk errors, and replacing hardware components. Additionally, it provides pretest questions to assess prior knowledge on computer maintenance concepts.
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0% found this document useful (0 votes)
9 views22 pages

G Module Css 9-L1-LO6-1 Computer Maintenance Final

The document outlines standards and learning outcomes for computer operations, focusing on maintenance procedures. It includes definitions of preventive and corrective maintenance, along with practical tasks such as disk cleanup, checking disk errors, and replacing hardware components. Additionally, it provides pretest questions to assess prior knowledge on computer maintenance concepts.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 22

CONTENT STANDARD PERFORMANCE STANDARD

The learners demonstrate The learners shall be able to perform computer operations
and understanding of based on a given tasks.
concepts and underlying
principles in performing
computer operations.
LEARNING OUTCOME COMPETENCIES & CODE
(LO)
6. Maintain computer 6.1 Implement procedures for ensuring security of data,
equipment and including regular backups and virus checks in
systems accordance with standard operating procedures.
6.2 Implement basic file maintenance procedures in line
with the standards operating procedures
(TLE_IACSS9-12PCO-Ii-j-9)

What Do You Already Know?

Let us determine how much you already know about the computer and file
maintenance.

Pretest LO6
A. Multiple Choice
Directions. Identify the type of maintenance described in each example of activities
below. Select the letter of the correct answer from the choices given.

A. Preventive Maintenance B. Corrective Maintenance

1. Install Windows updates


2. Installing a firewall
3. Keep network secure
4. Reformat and run a system restore
5. Remove viruses and malware
6. Run cleaning programs.
7. Scan for viruses and malware
8. Uninstall harmful programs

B. Multiple Choice
Directions. Select the letter of the correct answer from the choices given.

1. It is a computer activity which aims to keep computer functioning at an optional


performance level from a software and hardware.
A. Computer maintenance B. Disk cleanup C. Disk check D. Backup files
2. It allows users to remove files that are no longer needed or that can be safely
deleted.
A. Disk check B. Backup files C. Disk cleanup D. Maintenance
3. Disk cleanup should be done____________.
A. daily B. weekly C. monthly D. yearly

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4. The process of storing duplicate files on a different location on the same drive, on
different drives, diskettes, media, computer, and/or site.
A. Backup files B. Disk check C. Disk cleanup D. Maintenance
5. A maintenance activity that helps you free up space on your hard drive. It also
searches your drive, and then shows you temporary files, Internet cache files, and
unnecessary program files that you can safely delete.
A. Disk cleanup B. Anti-virus update C. Backup files D. Disk check

What To Know?
What is this Module About?
This module deals with the procedures on computer and file maintenance.

What Will You Learn?


At the end of this module, you should be able to:
1. define computer maintenance;
2. differentiate preventive and corrective maintenance;
3. demontrate the steps on how to perform
- disk cleanup;
- check disk errors;
- replace of consumables when needed;
- dusting/cleaning the external and internal part of the computer;
- back up files;
- delete unwanted files; and
- update antivirus database/using more appropriate anti virus program.

Information Sheet 7

Directions: Read the Information Sheet 7 with comprehension and find out how much
you can remember and how much you learned by doing the tasks given.

Definition
 Computer maintenance. This includes the steps to keep computer functioning at
an optional performance level from a software and hardware.

Types
a. Preventive maintenance
 It is the proactive maintenance of equipment before a fault or failure occurs.
 Routine tasks are undertaken to ensure that your system is running optimally
and to avoid problems before they arise.
 Example:
- Installing Windows updates (Run updates for these programs whenever
they are released, as new viruses and malware spring up constantly.)
- Scanning for viruses and malware (Anti-virus and anti-malware scans
should be run at least once a week.)
- Running cleaning programs.

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- Keeping your network secure, installing a firewall, and using safe
downloading practices can protect your computer and any information on
it from being compromised.
- To protect the hardware, invest in surge protector and clean your
equipment periodically to remove dust (power surges and overheating can
destroy electronic equipment).
- Should any preventative measures fail, it is always a good idea to have a
backup for important files: Invest in an external hard drive to save any
important files should your computer need replacing.

b. Corrective maintenance
 Referred to as “repair” after the computer has already broken down.
 Its goal is to restore operability to the system by either correcting the problem
or replacing the damaged components.
 Example: Remove viruses and malware, uninstall harmful programs, reformat,
and run a system restore.
 Diagnose the problem first and figure out the root cause before performing
corrective maintenance.

Maintenance Activities
a. Disk cleanup
- It allows users to remove files that are no longer needed or that can be safely
deleted. Removing unnecessary files, including temporary files, can help to
speed up and improve the performance of the hard drive and computer.
Running Disk Cleanup at least once a month is an excellent maintenance task
and frequency.
Open Microsoft Disk Cleanup

Windows 10 and Windows 8


1. Press Windows key + X to open the Power User Task Menu.
2. In the menu, tap or click the Run option.
3. In the Run text field, type cleanmgr and press Enter.

Windows 7 and earlier version


1. Open the Start menu.
2. Click on Programs > Accessories > System Tools.
3. In System Tools, click the Disk Cleanup utility.
or
1. Open the Start menu.
2. Click the Run option.
3. In the Run text field, type cleanmgr and press Enter.

 Once Disk Cleanup opens, the initial window will ask you which drive you want
to clean up. Select the appropriate drive and click OK. In the next window that
opens, check each of the boxes you want to clean up. To the right of each item is
the disk drive space each of the items are taking up on the hard drive.
 It is highly recommended that users DO NOT check the option to Compress old
files (if seen) to avoid more issues.

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
 Once each of the boxes is checked, click OK to start the cleanup process.

b. Checking disk errors


- Disk Check allows you to identify and automatically correct file system
errors.
- It ensures that you can continue to load and write data from the hard disk.
- Disk Check can be used in Windows 7 (local hard drives) and removable
media such as USB memory sticks or memory cards.

For Windows 7
Steps:
1. Click the Start button.

2. Click Computer

3. Right-click the drive that you want to check.

4. Click Properties.

5. Click the Tools tab.

6. Click the Check now button.

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7. In the Check Disk <disk name> window, select the automatically fix file
system errors check box.

8. Click Start.

9. If the drive that you want to check is currently in use and it is your system
drive, you will see a dialog box with a warning message. In this case,
click Schedule disk check.

10. Exit all open programs, and then restart your computer. The checking will start
automatically before next Windows startup and display the results when
completed.

11. If you are not checking the system drive, you do not have to turn off the
computer. However, the selected drive may also be in use. In this case, you
receive a message. After you have saved all files and close all open programs,
click Force a dismount.

12. The checking starts immediately. After it is completed, the results will be
displayed.

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
c. Replacement of consumables
The following computer hardware can be replaced when needed:
Hardware Illustration Common Issues/Problems
Power Supply  Broken components
 Long mounting PCB screws
 Damaged ICs and FETs because of
soldering-wave issues
 Careless soldering jobs/repairs
 Cracked PCBs
 High inrush currents
 Creepy-crawlies
 High surge voltages
Video Card  Computer crashes
 Artifacting
 Loud fan sounds
 Driver crashes
 Black screens
 Change the drivers
 Not properly seated
Motherboard  Physical damage (burnt transistors
or chipped circuits, can cause
catastrophic failure of the
motherboard)
 Freezes or glitches
 Blue screen of death
 Slowing down (Loading at a slower
rate, or that your typing and
keystrokes aren’t recognized as fast
as they used to.
 Not recognizing hardware
 Overheating
 Dust
 Old age
 Power surges
CPU  Age (Five years old or older is
considered to be in its grace years)
 Heat (Overheating happens when
room temperature is often above 80
degrees Fahrenheit and if the
computer has an ineffective cooling
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mechanism inside.
 Overclocking or stress. Not all
CPU's are created equal. Don't
make a dual-core do what an eight-
core is intended for.
 Electrical power surge. Whether it
was the power supply going bad or
lightning, any high voltage spike
can render a CPU useless.
RAM  Bluescreens (bluescreen of death)
 Random crashes or reboots.
Crashing during heavy memory use
tasks, such as gaming, Photoshop
etc.
 Distorted graphics on your
computer screen
 Failure to boot (or turn on), and/or
repeated long beeps
 Memory errors appear on screen
 Computer appears to boot, but
screen remains blank
Hard Drives  Corrupted files (improper shutting
down your computer, power
surges, using malware-infected
programs, or accidentally closing
programs while they are running).
 Manufacturing defect (computer
doesn’t recognize a hard drive on
your computer and computer fails
when booting). This usually occurs
when a hard drive disk is packaged
and sold by the manufacturer
without being tested so the errors
are overlooked.
 Overheating (fan is too slow or not
moving at all). Overheating can
cause damage to your hard drive
and other internal mechanisms of
your computer. If your computer is
making an internal clicking noise,
this can also be a sign of
overheating.
 Virus or malware. So a virus has
infected your computer. Don’t open
links or emails if you don’t know
where they’re from or if you’re not
sure of the credibility of the source.
Same principle applies to item you
download. Symptoms of virus
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issues can be things like strange
pop ups, your internet tabs or links
being redirected at random, digital
lags, glitches, or freezing, or even
total shut down of your computer.
 Human error (installing the wrong
file OS, moving crucial file
locations, or even altering your
system’s registry settings).
Optical Disk The computer fails to recognize an
Drive optical disk
 Faulty disk
 The disk is inserted upside down
 More than 1 disk inserted in the
drive.
 Damage disk
 Wrong format disk
Sound Card  Improper, defective, or
misconnected cables
 Incorrect drivers
 Resource conflicts

d. Dusting the external and internal part of the computer


 External part
1. Mouse
The basic cleaning tips below will help keep your mouse clean:
1. Shut down the computer.
2. Unplug the mouse from the USB or PS/2 port.
3. Moisten a cotton cloth with rubbing alcohol, and use it to clean the
top and bottom of the mouse.
4. If you use a mechanical mouse, remove the tracking ball by turning
the ball-cover ring counter-clockwise.
5. Clean the tracking ball and the inside of the mouse with a cotton
cloth moistened with rubbing alcohol.

6. Allow all of the parts to dry before reassembling and


reconnecting the mouse.
7. If you are connecting it to a PS/2 port, you will need to
connect it before turning on the computer.

2. Monitor
Steps
1. Turn off the computer.

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2. Unplug the monitor from the power.
3. If you are using a laptop, unplug the laptop.
4. Use a soft clean cloth moistened with water to wipe the
screen clean.

 Do not spray any liquids directly onto the screen. The liquid
could leak into the monitor and damage the internal
components.
 Do not use glass cleaner to clean a monitor. Many screens have
anti-glare coatings that can be damaged by glass cleaner.

3. Other computer surfaces


 Use an anti-static cloth to lightly dust your computer
casing. Do not use furniture cleaners or strong solvents.
 Use a can of compressed air to blow out debris from the air
intake slots.
 Use Ammonia diluted with water-or glass cleaner comprised
mostly of ammonia and water-is a safe cleaning solution
for computer surfaces. The milder the solution, the better.
 Clean the monitor housing and case (but not the monitor
screen) by spraying a safe cleaning solution onto a paper towel
or anti-static cloth and wiping in a downward motion.
 Internal parts
 Prepare the tools needed including the compressed air, screwdriver, small
vacuum (used to clean up the mess you make around the computer, but
should never be used inside it) and dust mask (to save you a bit of
sneezing).

 Shut down and unplug your computer.

 Disconnect the cables and all peripherals, such as monitors, scanners,


printers, keyboards, mice and speakers.

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 Move to a suitable work area where you can adequately ventilate dust.

 Open your computer. You may use a user's manual if you have. Most
machines have screws holding a side panel down. After removing these,
you can then slip the side off your machine.

 Prepare to clean. Use compressed air. Additionally, you might want to


wear a dust mask. Never touch the inside of your computer unless it is
absolutely necessary. You may discharge a static shock to vital internal
components (such as CPU and RAM) and damage them. If you must touch
the inside of your machine, discharge any static by tapping your finger to
the computer's metal case before unplugging it.

 Begin dusting. Use your compressed air to blow out the inside of your
machine.

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
Hold your can of compressed air upright. If inverted, it can be let out as a
liquid which can cause severe damage to your computer.

Compressed air is freezing cold when it leaves the can; don't let frost form
on your chips.

A lot of dust can be raised; try not to breathe it. If the PC is very dusty, take
it out of doors before using the compressed air.
 Make sure the heatsink fan is clean. The heat sink sits over the processor,
and it is a collection of metal ridges that stick up away from the
motherboard. If this fan does not function properly, the processor will
overheat, resulting in degraded performance or permanent damage.

 Look around the entire inside and outside for any dust you may have
missed. Once you are sure it is cleaned thoroughly, carefully replace the
sides. Do not try to force them into place.

 Clean up your work space.


 Close your computer.
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e. Backup files
 The process of protecting important data by storing duplicate files on a different
location on the same drive, on different drives, diskettes, media, computer,
and/or site.

Devices used to Illustration Pros and Cons


backupfiles
USB stick Pros
(including CDs  Extremely portable
and DVDs)  Very cheap
 Can easily transfer data
to other sources
Cons
 Portability means they’re
small and easy to lose
 Questions over read/write
cycle longevity
External Pros
hard drive  Relatively cheap
 Plenty of storage space
for larger files
Cons
 Potentially open to
problems which lost files
in the first place (a power
surge or malware)

Steps
To manually copy your files to a removable media on a computer, follow these
steps:
1. Click Start button
2. Click Computer
3. Double-click the drive
4. Open the Users folder
5. Open the user folder that contains the files that you want to back up.
6. Copy the necessary folders from the user folder to a removable media.

f. Delete unwanted files


 Using Disk Cleanup

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
- Disk Cleanup helps free up space on your hard drive. Disk Cleanup
searches your drive, and then shows you temporary files, Internet cache
files, and unnecessary program files that you can safely delete.
Steps
Method 1
1. Click Start button
2. Click Computer (My Computer)
3. Select the drive
4. Right click
5. Choose Properties
6. Select Disk Cleanup

7. Identify the files you wish to delete (temporary files, log files, files in
your recycle bin, and other unimportant files) and you can do this by
ticking the box next to its name.

8. Click OK to delete unnecessary files.

Method 2 (Deleting temporary internet files)


1. Click Start button
2. Click Control Panel
3. Choose Network and Internet
4. Internet Options
5. On browsing history, click delete

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
6. Check the temporary internet files, cookies and history.

7. Click Delete
8. Click OK

g. Update antivirus database/using more appropriate antivirus program


 Antivirus software can help you keep your computer safe, but only if you keep
its virus definitions up-to-date.

Manually update virus definitions


1. Right-click the Avast icon in your system tray and
select Update ▸ Engine and virus definitions.

2. If your Avast Antivirus doesn't begin checking for updates automatically,


click Check For Updates.

3. Wait while your Avast Antivirus checks for virus definition updates.

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
4. When the update is complete, you will see that Virus definitions are up
to date.

5. You may need to restart your PC to complete the update. If prompted,


click Restart Now to reboot immediately.

Manually update the application


1. Right-click the Avast icon in your system tray and
select Update ▸ Program.

2. If your Avast Antivirus doesn't begin checking for updates automatically,


click Check For Updates.

3. Wait while your Avast Antivirus checks for application updates.

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
4. When the update is complete, you will see that Your application is up to
date.

5. You may need to restart your PC to complete the update. If prompted,


click Restart Now to immediately reboot.

What To Test
Task 1. Performance Process?

Task 1. Compare Me!


Directions: Compare and contrast the preventive and corrective maintenance using a
Venn diagram.

Similarities

Preventive Corrective

Task 2. Modified True of False


Directions. Write TRUE is the statement is correct and FALSE if it is wrong. Write
your answers on a whole sheet of paper.
1. Careful soldering is important in a power supply.
2. Files are corrupted in the motherboard.
3. Files can be corrupted when improper shutting down your computer.

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
4. Grace period (age) can be a cause of replacing a CPU.
5. Power supply can be replaced due to broken components.
6. The burnt transistors or chipped circuits can cause catastrophic failure of the
motherboard.
7. There is a deffect in RAM when failure to boot and/or repeated long beeps appears
in a computer.
8. There is no driver crashes in video cards.
9. Virus or malware affects the functions of the hard disk drive.
10. When computer doesn’t recognize a hard drive and/or fails when booting, the
drive possibly has a manufacturing deffect.

What To Reflect & Understand?


Task 1. Let’s Watch!

A. Directions: Watch the video clip titled How to do a Disk Cleanup in Windows 7
downloaded from https://www.youtube.com/watch?v=9eMDg5u5Lps. Based on the
same video, arrange the following commands by indicating the correct numerical
order.

Steps
____System Tools
____Start menu
____Select the options (temporary internet files)>Click OK
____Select the Local Disk C>Click OK
____Disk Cleanup
____Delete Files
____All Program
____Accessories

B. Directions: Watch the video clip titled How to do an Error-Checking a Hard


Drive downloaded from https://www.youtube.com/watch?v=Uuxi-K1Vd_4. Based
on the same video, arrange the following commands by indicating the correct
numerical order.

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
Steps
____Check the automatically fix file error and scan for and attempt recovery of
bad sectors
____Choose Properties
____Choose Tools
____Click Check Now
____Click Close
____Click Start
____Right Click
____Select Local Disk C
____Windows Key+E

C. Directions: Watch the video clip titled How to Back Up Your Files/Computer in
Windows 7 downloaded from https://www.youtube.com/watch?v=x_jih9HukwI.
Based on the same video, arrange the following commands by indicating the correct
numerical order.

Steps
____Set up backup>Yes
____Select the device (external hard drive) >Next
____Safely remove hard drive (eject)
____Let me choose > Next
____Insert external hard drive >Start button
____Control panel > System and security
____Change schedule>Save settings and exit
____Back up now>Yes

D. Directions: Watch the video clip titled Update antivirus downloaded from
https://www.youtube.com/watch?v=6Swomqu2Unc. Based on the same video, arrange
the following commands by indicating the correct numerical order.

Steps
____Connect to online
____Click OK
____Click engine and virus definitions
____Click avast antivirus in your computer
____Choose update
____Choose Run scan

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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
What To Transfer?

Task 1. Let Me Observe!


Directions. Watch the video clip titled 10 simple ways to remove dirt from your
computer downloaded from https://www.youtube.com/watch?v=hKbA7VIb9bk. Based on
the same video, identify the steps to remove dirt on your computer.

Activities

Task 2. Let Me Do It! (Differentiated Instructions)


Directions. In a computer laboratory, perform the following activities and be guided
with the scoring rubric to be given by the teacher.

Group 1. Cleaning the keyboard and mouse


Group 2. Antivirus updating and scanning the system unit
Group 3. Error checking
Group 4. Disk cleanup

Key To Correction

A. Pretest
A. Multiple Choice/Identification
1. A
2. A
3. A
4. B
5. B
6. A
7. A
8. B

B. Multiple Choice
1. A
2. C
3. C
4. A
5. A
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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
B. What To Process?
Task 2.
1. True
2. False
3. True
4. True
5. True
6. True
7. True
8. True
9. True
10. True

C. What to Reflect and Understand?


A. 4-1-7-6-5-8-2-3
B. 7-4-5-6-9-8-3-2-1
C. 3-4-8-5-1-2-6-7
D. 1-5-4-2-3-6

D. What to Transfer?
Task 1. Let Me Observe
1. Wipe the screen with a microfiber cloth.
2. Don’t use harsh chemicals.
3. Remove scrarches with the help of toothpaste.
4. Use a hair dryer to blow away dust.
5. Use a bulb syringe to get rid of dust in hard-to-reach places.
6. Clean dust with the help of a vacuum cleaner.
7. Use a butter knife to clean the keys and mouse buttons.
8. Use baby wipes to clean the keyboard.
9. Erase grime from the keys of your keyboard.
10. Use a toothpick to dig out debris.

References

Avast Software. (2020). Updating virus definitions and Avast Antivirus application version.
Accessed on July 28, 2020. Retrieved at https://support.avast.com/en-
us/article/Update-Antivirus/

Batt, S. (2017). Symptoms of a faulty graphics card and how to fix them. Accessed on July
23, 2020. Retrieved at https://www.maketecheasier.com/faulty-graphics-card-and-
the-fix/

Business Dictionary. (2020). File backup. Accessed on July 27, 2020. Retrieved
athttp://www.businessdictionary.com/definition/file-backup.html

Performing Computer Operations (PCO) Page 76


Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
Comodo Group, Inc. (2020). Update virus database. Accessed on July 28, 2020. Retrieved
at https://help.comodo.com/topic-155-1-282-2634-.html

Computer Hope. (2017). Disk cleanup. Accessed on July 21, 2020. Retrieved at
https://www.computerhope.com/jargon/d/diskclea.htm#:~:text=It%20allows%20users
%20to%20remove,excellent%20maintenance%20task%20and%20frequency.

Computer Revival. (2019). Dead motherboard? How to tell if your motherboard is failing.
Accessed on July 23, 2020. Retrieved at https://www.crtucson.com/dead-
motherboard-how-to-tell-if-your-motherboard-is-failing/

Computer Hope. (2020). How do I update my antivirus program? Accessed on July 27,
2020. Retrieved at https://www.computerhope.com/issues/ch000533.htm#:~:text=
The%20majority%20of%20new%20antivirus,Update%2C%22%20or%20something
%20similar.

eTutorials.org. (2020). Troubleshooting sound card problems. Accessed on July 25, 2020.
Retrieved at http://etutorials.org/Misc/pc+hardware/Chapter+17.+Sound+
Adapters/17.10 +Troubleshooting+Sound+Card+Problems/

Fprot. (2014). How to back up or transfer your data on a Windows-based computer.


Accessed on July 27, 2020. Retrieved at http://www.f-
prot.com/support/windows/fpwin_faq/107.html

Goodwill Community Foundation, Inc. (2020). Keeping your computer physically clean.
Accessed on July 26, 2020. Retrieved at
https://edu.gcfglobal.org/en/computerbasics/keeping-your-computer-clean/1/

Hutzel, R. (2019). What a cpu (processor) does when it goes bad or is failing. Accessed on
July 23, 2020. Retrieved at https://turbofuture.com/computers/What-a-CPU-Does-
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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN
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Apolinario B. Valenzuela, Jr. Master Teacher II-San Marcelino NHS, Dingras, IN

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