Guidelines
Guidelines
SPEAKER 1: I don't know about you, but so far, this new year of 2023 has not been the greatest
for me, financially speaking. I know that about 9 out of 10 of you are not going to pass this test,
but the 1 out of 10 of you that does is going to find out pretty quickly that even though
transcription is fun sometimes, and even though over time you can really make a decent amount
of money, you're not going to get rich from it. That's a hard truth. Unfortunately, if you're honest
and you're not cheating or scamming, then unfortunately the weight life works is that honest
people tend to make less money than dishonest people, and you only have to look as far as our
government for that, but there are compensations. Transcription. I think it's really interesting
because you get to listen to the conversations of complete strangers. Sometimes people who are
going to [background noise] difficult divorces will drop-off a whole bunch of transcript requests
and audio requests that they want to transcribe from their significant others, and some really
compromising conversations are just yelling at their kids or whatever. So that's interesting
[unintelligible 00:01:26] listening to your neighbors fight on the other side of the fence. My
neighbors have learned to close their windows when I do that. Anyway, you will make, and we
will make, a fair amount of money, but anyone who tells you that you're going to make $1500 a
week is either lying to you or trying to take $1500 from you. So, beware of suspicious people
who are trying to get you to become a transcriber and then turn over some of your hard-earned
cash to them. If you're really good, if you're paying attention to the instructions, for example, that
this transcript is supposed to be clean verbatim and not full verbatim, which means a lot of the
filler words and staff that I've been saying are going to be cleaned off or left out, if you're
following the instructions in the guidelines, just go to the transcript guidelines, which are
available to you if you're on the website, and you should do, okay? One of the reasons a lot of
people get rejected is because they give in to the temptation to look online and see if somebody
else's has already transcribed this test somewhere, and then they just copy and paste it in. But
sometimes they don't copy and paste it in; they may print it out, and then they just type it based
on what they see on the screen. That's the old-school way of typing, right? I'm not sure if you
remember the old Royals and Underwoods, and then, yes, the IBM Selectric. Poor I sure miss
those days. Anyway, please try not to cheat anymore than you have to, and good luck to you. I
do hope you pass because we need good transcribers.
WHAT DO WE DO?
We provide audio transcription services, which means that we convert audio and
video files into text.
In our system, you can pick the files you prefer to work on. You must have
a PayPal or Payoneer account as we make payments only with PayPal or Payoneer.
Payments are made every weekend, on Friday. Also, we cover the PayPal fee so you will
receive the exact amount which you earned and there will be no fee to receive payment. To
send a request for payment, go to the WORK section (STATS page). There you can send a
request for payment.
INSTRUCTIONS:
1. Every time a client uploads a file, you will receive an e-mail. After that, you need to
go to the transcription jobs page and choose the files you want to transcribe.
2. There you will also see the information about the turnaround time, text format (clean
or full verbatim) and timestamping type if one is required.
3. After your transcription is uploaded, you will see your current earnings on the stats
page.
4. Payments are made every weekend, on Friday. There will also be a statistics page
where you will see how much you have earned for each file.
5. All of your transcriptions are going to be checked by editors. You will receive a rating
and comments to help you improve your work.
6. If your average rating is better than 4.5, you can try to become an editor.
7. Sometimes, the quality of audio or video files is horrible, so please let us know about
that. We will contact the client and provide a refund for that file.
8. Use US (American) spelling. Only use different spelling if a client asks that in the
comments (use Grammarly).
CLEAN VERBATIM
The transcribed text does not include:
Speech errors
False starts (unless they add information)
Stutters
Repetitions. Note: Keep repetitions of words that express emphasis: No, no, no. I
am very, very happy.
Filler words: Words often excessively used by the speaker but when you take them
out, you’re left with perfectly understandable sentences. uh, um, *you know, *like, *I
mean, *so, *kind of, well, sort of… Be mindful of the context. Some of these filler
words do not always function as filler words.
Expressions should be kept regardless of verbatim type: Oh my God, Oh dear, Oh
my, Oh boy, Oh, et cetera.
Slang words must be written as "got you" instead of "gotcha", "going to" instead of
"gonna", "want to" instead of "wanna", "because" instead of "'cause" et cetera.
"Yeah", "yep", "yap", "yup", "mm-hmm" must be written as "yes"; "alright" must be
written as "all right."
Never spell "Ok" or "OK." It must always be spelled as "Okay."
Avoid starting phrases with conjunctions in clean verbatim. If you really need to add
the conjunction, just expand the sentence. For example: "I went outside but forgot to
bring my umbrella."
Note: For CV: Omit all the "yeah", "yes" reactions to retain a fluent text unless they are
answers to given questions.
DO NOT remove filler words if they change the meaning of the phrase.
FV EXAMPLE:
TIMESTAMPING TYPES:
Timestamping time format must be: [00:00:00] (always in bold)
ALWAYS CONSIDER THE WHOLE FILE WHEN YOU'RE TIME STAMPING.
For example, if you do the 20-30 minutes part, your time stamping should start at 20, not 00
Every 2 minutes:
Example: DOCX or PDF
NOTE: If there's a comment next to the audio file saying, "Please use the embedded time"
or "burned-in time," you will need to download the file in order to watch the video and use
the correct time.
MAJOR RULES:
1. If you cannot hear what word is being said, mark that as inaudible or unintelligible
and specify the time. Do NOT make up your own markings. Only use [inaudible
00:00:00] and [unintelligible 00:00:00]
Use [inaudible 00:00:00] when speech cannot be heard due to poor
recording or noise (keyboard shortcut: Ctrl + K).
Use [unintelligible 00:00:00] when speech can be heard but it cannot be
understood due to the speaker's manner of speech, accent, et cetera (Ctrl +
I).
2. When a speaker is using conjunctions like "and", "so", or "but" to connect longer
stretches of thought, it's often a good idea to create sentence divisions in those
places. Also, don't forget to cut out the conjunctions in those places when
they're not necessary. Divide sentences in a way that the meaning is clearest to
the reader.
3. Longer speeches should be separated into smaller paragraphs. Paragraphs
shouldn't be longer than 500 symbols (about 100 words or 3-4 lines in the
transcription tool).
4. Never paraphrase or reconstruct the speech in the audio you are transcribing.
5. Do not correct grammatical errors made by the speakers.
NOTE: Do not use [sic] tag
6. Always use the correct spelling for misspoken words.
Mark: Hello.
Speaker 1: Some text.
Speaker 2: Some more text.
14. Occasionally, customers dictate instructions to format the transcription while they are
speaking. These instructions should be followed when possible, but never
transcribed. Follow customer requests for spoken directions such as a new
paragraph, comma, period, or a bullet point (use a dash). Do not type out the
instruction.
If a speaker spells a word or a name: "My name is Anna. A-N-N-A." Don't put A-
N-N-A in if it's a dictation type transcript, but do put it in for all other types of
transcripts.
15. Italicize film, book, magazine, song titles, as well as artworks, plays, TV and radio
programs, foreign expressions, et cetera. Example: I watched an episode
of Friends the other day.
NOTE: There is no need to italicize social media sites, company names, the
Bible, books within the Bible, versions of it or other sacred writings (Koran, New
Testament, Genesis, et cetera). John 1:2–3. If multiple citations: John 1:3; 3:16;
6:14, 44.
17. Always research the proper capitalization e.g., iPhone, UCLA, SaaS
18. Always write links like this: www.facebook.com/groups/gotranscript. Never write it
like this: w w w dot facebook dot com slash groups slash gotranscript
19. Sound events
Sound events that are significant to the audio should also be noted. Use
brackets [ ] for notes. The notes are always written in lower
case regardless of the position in a sentence.
Sounds that the speaker makes are always on the same line and always in
the present tense. [snaps fingers] [phone rings] [laughs] [chuckles] [giggles]
[scoffs] et cetera. [laughs] is a normal laugh; [chuckles] is a soft laugh.
Chorus, like [laughter] [applause] [cheering] and sounds not from the speaker
like [phone ringing] [coughing], et cetera, are always on a separate line.
Use [background noise] on a separate line for ambiance noise. Use
[background noise] on the same line if a significant unidentified sound
occurs while the speaker is talking.
[crosstalk], [silence] - can be placed on a separate line or same line wherever
they occur. [silence] is used to demonstrate a short pause in speech; not less
than 4 seconds but not longer than 10 seconds.
[pause 00:00:00] bolded and time-stamped is used to demonstrate a pause
significant in a speech. It must be longer than 10 seconds for it to be marked.
It is always on a separate line.
When the audio is cut or edited, use [sound cut] on a separate line or the
same line; wherever the sound cut was done.
If a foreign language or a word (in this case, a language that is not English) is
spoken, mark it as [foreign language] or [French language], [German
language], et cetera if it can be identified.
20. Numbers
Spell out single-digit numbers, use numerals for all other numbers: zero, nine,
10, and so on.
Money: $1, $1.5 million, $1,000 (1 grand is 1,000, 5 bucks is $5, 8 quid is £8.
Half a million dollars is $500,000).
Years and eras: '90s, 1990s
Age: 70s, 30s
Percentages: 0.2%, 100%
Measurements: 3 degrees, 12 feet, 8 centimeters, 7 pounds, 1.5 kilos, 28
square meters
Mathematical equations and formulas: x = x + 2 or x ^ 3 = 8
Bible citation: John 1:2–3
Fractions: 1/3
Postal code: 91210
Phone number: 123-456-789
Combination: If a sentence combines small [0-9] and large numbers [10 and
up], transcribe all numbers in numerals.
21. Times of the day and dates: always capitalize AM and PM. Do this: 2:45 PM, 5:00
AM. When using o'clock, spell out the numbers: eleven o'clock.
22. Double dashes or a single dash
Use double dashes -- when there is a change of thought (false start) or a
speech error, or to mark an incomplete sentence. Do this:
FV Speech error: I went to the bank on Tu-Thursday-- no, Friday.
FV False start: I, um, wanted-- I have dreamed of becoming a
musician and--
CV False start that adds to information: Sage is-- You’re right, that
boy is my son.
INCOMPLETE SENTENCE regardless of verbatim type:
I wanted to say something but--
Are you done with that or--
Use single dash -
When the speech is interrupted in a conversation, but the speaker
continues his thought. Do this:
Speaker 1: I thought he was-
Speaker 2: Yeah.
Speaker 1: -gone.
27. Do not remove the word et cetera unless the client asks otherwise in the comment
section.
28. If you do not prepare the transcriptions according to these requirements, you
might be removed from the team of transcribers.
Transcribers should know that mistakes like the following will be harshly
penalized by editors. Along with accuracy, editors will be rating your files
based on your grammar mistakes and/or lack of research.
If a new transcriber finishes 3 transcriptions and has 3.6 or a lower average
rating, he/she will be removed from the team.
Useful links:
https://gotranscript.com/transcribing-software - GoTranscript online tool for
transcribers
http://www.nch.com.au/scribe/ - Software for transcribers
http://grammar.about.com/
http://www.thefreedictionary.com/