SABJIWALA ( OPERATIONS ,DATA ANALYSIS AND

DATA ANALYSIS )
SUMMER INTERNSHIP
Submitted in partial fulfilment of the requirement for the award of Degree of

BACHELOR OF COMPUTER APPLICATIONS

Submitted to: Submitted by: UTKARSH SINGH TOMAR

( 21TEC2CS101)
Guide Name Ms.YUTI SHERMA

Department of Computer Science & Application

Vivekananda Global University, Jaipur

Year- 2025
INDEX

I. Certificate

II. Acknowledgement

PART 1

III. 1. INTRODUCTION

1.1. ORIGIN OF THE REPORT

1.2. OBJECTIVES

1.3. SCOPE

1.4. METHODOLOGY

1.5. LIMITATION

PART 2

IV. 2. ORGANIZATION

2.1. Overview

2.2. Products and services

PART 3(Month wise work done conclusion)V.

3. OBSERVATIONS VI.

4. CONCLUSION
CERTIFICATE
ACKNOWLEDGEMENT
I must first take the opportunity to thank “BFS Pvt" for giving me this opportunity to complete my
internship training in such a reputed organization.

I am indebted to DEAN, Prof (Dr.) R.C. Tripathi, and HOD, Mr. Rakesh Sharma Department of
Computer Science & Application , Vivekananda Global University, Jaipur (Raj.) for her co-operation and
support during this project completion.

Firstly, I would like to definite my deepest sense of gratitude to my respected Guide, Miss YUTI
SHERMA Department of Computer Science & Application. Throughout my research period, I have
received constant guidance, valuable suggestions and inspiration from him. He deserves special thanks
since he has not only offered me his kind guidance but also motivated and encouraged me to go that extra
mile during this journey. Without his loving care, dependable guidance, and precious supervision, it would
have been impossible for me to bring the present contour to this thesis. Eventually, it’s my fortunate to
have him as my guide.Thanks goes to all those who helped, whether through their comments, feedback,
edits or suggestion. A special thanks to all faculties . I would also like to thank the, Mr. Gajendra Shrimal
, Mr. Rohit Maheshwari, Mr. Madhumay Sen ,Mr. Narayan Vyas, Dr .Amit Sharma , Department of
Computer Science & Application , Vivekananda Global University, Jaipur (Raj.) for their guidance and
valuable suggestions and helping me directly or indirectly to complete this project.

Finally, I would like to express my gratitude to all the individuals who have helped me to prepare this
report.As a human being, it is natural that few names may not be mentioned forgetfully, if any.
PART 1
EXECUTIVE SUMMARY

Bhartiya Family Service Pvt Ltd (Sabjiwala) is a dynamic startup that delivers fresh, high-quality fruits and
vegetables directly to customers' doorsteps. With a focus on sustainability, the company operates on a zero-
wastage model, minimising food waste while ensuring customers receive only what they need.

Founded by Shubham Sharma, Sabjiwala combines modern technology with eco-

friendly practices to provide affordable and convenient solutions for both

individual consumers and businesses. The company offers flexible B2B and B2C

services, making fresh produce accessible and reliable for all.

Sabjiwala is committed to redefining how fresh food is sourced and delivered, with

a focus on quality, sustainability, and customer satisfaction.

VISION:
 To revolutionise farm-to-business supply chains
by delivering fresh, high-quality produce
directly from farms to commercial kitchens and retailers.

We envision a world where transparency, traceability,

and sustainability define every delivery.

By empowering farmers with fair access to markets

and equipping businesses with reliable sourcing,
we bridge the rural-urban food gap with integrity.

We strive to reduce waste,

shorten delivery times,

1. INTRODUCTION
1.1. ORIGIN OF THE REPORT

I am UTKARSH SINGH TOMAR (21TEC2CS101) Student of Bachelor of Computer Application , Bachelor

of Technology Engineering, Vivekananda Global University, Jaipur . I had complete m y summer internship
of at least 6 months under B F S P v t ( S a b j i w a l a ) A s o p e r a t i o n a l M a n a g e r . It all started
when I go through the training that internshala is giving for summer internship/trainings and gets
chance to be part of the organisation in the online work from home opportunity. My duration of this
Internship is started from the 2 0 / 1 1 / 2024 till 20 th May 2025.

I started as an Operational head in the start it was chelllenging but it was one of the most hard experince i
ever had and it was fruitfull and i learned the basic of team building , local business .
M y Key Responsibilities:

1.Customer Management

a.Customer Service

b.Data Analysis and Reporting

2.Vendor Management

3.Supply Chain Management

a.Logistics and Delivery Management

b.Order Processing

4.Inventory Management

a.Quality Control

5.Technology Integration

(TECH MODULES THAT I WORKED IN : FIGMA , EXCEL AND POWER BI )

1.2. OBJECTIVES

OBJECTIVES

During my internship at Bhartiya Family Service Pvt Ltd, I aim to gain a deep understanding of
operation market with logistic infrastructure , which is crucial in today’s data-driven world. The
main goal is to learn how to effectively analyse, interpret, and visualize large datasets to derive
valuable insights that can support business decisions.

Project Report: Operational Market Strategy with Integrated Logistics and Technology Teams

Prepared by: Utkarsh Singh Tomar

1. Executive Summary

This report outlines a comprehensive strategy to enhance operational efficiency in the logistics
market through the integration of advanced technology and cohesive team collaboration. The
focus is on leveraging digital transformation, optimizing supply chain processes, and fostering
sustainable practices to meet the evolving demands of the industry.

2. Market Overview

Muhana Mandi, officially known as Mahatma Jyotiba Phule Krishi Upaj Mandi, stands as
Rajasthan's largest agricultural produce market, playing a pivotal role in Jaipur's fruit and
vegetable supply chain. Operating 24/7, it caters to a diverse clientele, including wholesalers,
retailers, and B2B buyers, and is segmented into various blocks for grains, vegetables, fruits,
spices, and flowers. The mandi is equipped with facilities such as tin-shed domes for weather
protection, free Wi-Fi for farmers, banking services, and a police outpost to maintain order.3.
Project Objectives

1.3. SCOPE

Current Market Dynamics

Muhana Mandi experiences significant seasonal fluctuations. For instance, in June 2025, popular mango
varieties like Dussehri and Langra were priced higher due to lower yields caused by abrupt weather
changes and aging trees. However, prices are expected to decrease as supplies from regions like Uttar
Pradesh increase. Similarly, vegetable prices have shown volatility, with instances of prices halving due
to local harvest influxes.

To Improve Logistics & Operations

1. Micro-Warehousing
Rent a small space near Muhana Mandi (within 1–2 km) as a buffer point for sorting, cold
storage, and loading.
Helps avoid last-mile rush and keeps orders ready for same-day delivery.
2. Route Optimization
Plan clustered deliveries: one truck per zone (e.g., Civil Lines, Malviya Nagar, etc.) with
staggered timings.
Use local tempo/mini-truck drivers with route knowledge — better than GPS during mandi
traffic chaos.
3. Hybrid Inventory Model
For B2C: maintain a live inventory model (fresh stock daily, limited holding).
For B2B: follow demand aggregation — collect orders night before, source early morning,
dispatch by 9–11 a.m.
4. Use Low-Tech Tools Smartly
WhatsApp-based order booking and payment confirmation works better than fancy dashboards
for most vendors and restaurants.
Create WhatsApp broadcast lists for updates on availability, pricing, and deals.
5. Cold Chain = Game Changer
If budget allows, invest in one cold van or reefer box for temperature-sensitive items like greens,
strawberries, or mushrooms.
Even a 100-liter deep freezer in the warehouse can save high-value perishables during summer.
6. Daily Quality Checks
Have a simple 3-point checklist: color, firmness, smell.
Assign someone with mandi experience to grade and sort—this directly impacts your customer
repeat rate.
7. Creating a inventory management system for every whole sale wear house

1.5. LIMITATION

Despite its significance, Muhana Mandi faces several challenges:

S i C Th h b f h f i l l f hi h d di lik l
Security Concerns: There have been reports of thefts, particularly of high-demand items like lemons,
leading traders to seek enhanced surveillance measures.
Encroachments: Unauthorised occupations within the mandi premises have led to congestion and
operational inefficiencies, prompting government investigations.
Traffic Management: Disputes between vendors and authorities over stall placements have caused traffic
congestion, necessitating interventions to reorganize vendor arrangements.
Food Safety Issues: Inspections have uncovered the use of harmful chemicals like calcium carbide and
ethylene for artificial ripening of fruits, posing health risks to consumers.
Weather-Related Disruptions: Erratic weather patterns, including hailstorms and unseasonal rains, have
damaged crops, leading to supply shortages and price surge
PART 2
2. ORGANIZATION
2.1. OVERVIEW

Sabjiwala BFS is a fresh produce delivery platform based in India, specializing in fruits and vegetables. The
company aims to make high-quality produce easily accessible at competitive market prices, delivered directly to
customers' doorsteps. Sabjiwala operates with a commitment to sustainability, offering a zero-wastage model
where customers receive only what they need, minimizing spoilage.

The company also caters to B2B clients with its Every Day Installment (EDI) system,

which allows bulk orders with flexible payment options. Their business model focuses on

eliminating long supply chains, ensuring that produce is fresh and directly sourced from

farms to tables.

Sabjiwala is dedicated to revolutionizing the fresh produce market by offering

convenience, quality, and affordability. Through their platform, they aim to provide a

healthier, more sustainable way for individuals and businesses to access fresh food.

Company website: https://www.linkedin.com/company/sabjiwala-bfs/

2.2. PRODUCT & SERVICES

Fresh Produce Delivery: Sabjiwala BFS provides fresh fruits and vegetables directly to customers' doorsteps.
The company ensures that customers have easy access to high-quality, locally sourced produce at competitive
prices, with a focus on sustainability and zero waste. B2B Fresh Produce Supply: Sabjiwala BFS offers bulk
supply solutions for businesses, including restaurants, cafes, and retail outlets. Their Every Day Installment
(EDI) system enables businesses to place bulk orders with flexible payment terms, ensuring consistent delivery
of fresh produce. Farm-to-Table Service: Sabjiwala BFS supports a farm-to-table model, connecting customers
and businesses directly with farmers. This system eliminates long supply chains, ensuring fresh and high-quality
products while promoting fair practices for local farmers.
PART 3
Month 1:

During the first month of my internship, I took on the role of Head of Operations. At that time, the
organization lacked both a tech department and a data analytics team, which made it clear that my first
priority was to analyze the market and identify the core components necessary to build a robust operational
foundation.

With the continuous support and guidance of our CEO, Mr. Shubham Sharma, I began mapping out the key
roles needed to drive our growth. I conducted groundwork research, spoke to stakeholders, and gradually
began assembling a capable team.

Over the next few weeks, I successfully onboarded professionals across technology, marketing, distribution,
and logistics — laying down the structural base for a more organized, data-driven, and scalable operation.
This experience not only helped me understand the intricacies of supply chain and B2B/B2C logistics but
also sharpened my leadership and decision-making skills in a startup environment

2nd &3rd Month

In the second month of my internship, my primary focus shifted to building connections, understanding
logistics channels, and exploring ways to make our company more technologically advanced and operationally
efficient.

We initially leveraged WhatsApp Business API using a Zoho integration to manage orders. However, as we
began processing more customer requests, it became clear that relying on third-party platforms came with
significant limitations — including response delays, limited customization, and inefficiencies in handling
orders at scale.

This experience highlighted a key realization: WhatsApp alone wouldn't be enough to support our long-term
vision. It pushed us to take the first step toward building our own web application to streamline customer
interaction and order management.
But before diving into development, I recognized the need for solid data. So, we initiated a daily data
collection process — recording the prices of every vegetable and fruit listed in our catalog over a period of 3–4
months. This effort helped us understand both the average cost structure and the day-to-day pricing trends in
the market.

The insights we gathered became the foundation for our pricing strategy, demand forecasting, and future
tech development. This phase not only improved my understanding of agricultural logistics but also taught
me the value of data-driven decision-making in building scalable systems.

Months 3–5: Deepening Roots and Building for Scale

As we moved into the third, fourth, and fifth months of my internship, our focus shifted toward building a
sustainable sourcing model, improving operational efficiency, and laying the groundwork for long-term
scalability.

We began forming direct relationships with farmers and also approached wholesale vendors to diversify our
supply channels. During this phase, we noticed a significant amount of produce wastage at Mohana Mandi,
Jaipur. Much of this was due to the absence of categorization, standard pricing models, and optimized
distribution.

To address this, we introduced a grading system — classifying fruits and vegetables into A1, A2, and A3
categories based on quality and shelf life. Pricing was aligned accordingly, which allowed us to serve different
types of customers (retailers, restaurants, processors) more precisely.

Understanding the need for smarter logistics, I proposed and helped initiate:

An AI-powered grading and inventory system, to automate sorting and streamline inventory control.
Integration of Google services like Maps, iCards, and real-time driver tracking, to enhance delivery
accuracy and transparency.

However, not all ideas succeeded. Some implementations failed to yield the expected results — either due to
technical issues, execution gaps, or mismatched assumptions. But every failure became a lesson. We constantly
reviewed our actions and iterated our strategies, learning to be more practical and user-centric.

My Core Contributions During This Phase:

🖥️ Website Design
Initiated and contributed to the early-stage UI/UX design of our web platform to manage orders, user
dashboards, and inventory insights.
 📈 Marketing Support
Assisted the team in developing cost-effective promotional templates and distribution strategies to
maximize reach while minimizing spend — using both digital and grassroots approaches.
🤝 Farmer & Vendor Engagement
Facilitated communication with local farmers and vendors to establish trust-based sourcing channels.
🧠 Product Grading System
Helped define and implement the A1–A3 grading model to categorize produce based on quality, shelf life,
and end-use.
🚚 Logistics Integration
Participated in the deployment of driver tracking tools and route optimization strategies to increase
delivery speed and reliability.
💡 Process Learning & Adaptation
Actively participated in review meetings, drew insights from failed executions, and helped realign plans
with on-ground realities.

Certainly! Here's a polished and professional version of your reflection on the sixth and final month of your
internship, summarizing your contributions and achievements:

Month 6: Consolidation, Growth Planning & Funding

In the final month of my internship journey at Sabziwala, our focus was on consolidating the data, analyzing
our operational performance, and preparing for scale. After months of gathering price trends, vendor
insights, customer behaviors, and logistics patterns, we were finally in a position to translate data into
decisions.

We used this data to:

Understand the true cost structure of each product.

Identify where we could improve productivity and reduce wastage.
Strategize future moves around inventory flow, pickup scheduling, and transportation optimization.

In parallel, I began working on the warehouse and logistics planning, evaluating how storage hubs and pickup
points could be structured to reduce delays and streamline deliveries across Jaipur.

A key milestone during this month was our focus on hiring — bringing in the right talent to strengthen our
growing team across tech, field operations, and support functions.

Finally, one of the biggest breakthroughs was on the funding front. We initially secured an advance of ₹2
lakhs, which eventually converted into a total seed funding of ₹12 lakhs — a strong endorsement of the
potential we had built together over the past months.

This chapter of Sabziwala was not just about numbers and systems; it was about resilience, teamwork, and
building something meaningful from scratch.

Let me know if you'd like to turn this into a personal story for LinkedIn or a final project summary
document.
3. OBSERVATIONS:

Absolutely — here’s a polished, reflective, and impactful version of your final observation, designed to leave
a lasting impression:

Final Reflection: Learning Beyond the Playbook

One of the most valuable takeaways from my internship at Sabziwala was realizing the power and complexity
of an organized local market. Working closely within the dynamic environment of Muhana Mandi in Jaipur, I
learned that understanding a business at the grassroots level is fundamentally different from what books or
classrooms teach.

I faced real challenges — from hiring the right people to making decisions without always having the perfect
answer. There were moments of uncertainty, but every obstacle became an opportunity to learn.

Over the course of this journey, I gained hands-on experience in:

Web and product design

Data collection and web scraping
Market analysis and operational structuring

But more than technical skills, the most transformative learning was in the areas of:

Team building
Effective communication
Leadership under pressure

These soft skills shaped not just how I worked, but how I thought — and I believe they will be instrumental in
my future, no matter where I go.

This internship wasn’t just a professional assignment — it was a real-world education in building, adapting,
and leading.

4. Conclusion:

Now time to conclude my report I am going to say all of my experience in short that how important is
web development now for all purposes and why it is needed to be done perfectly efficiently, as all are
coming to online platform now. So, for their advertisement how important websites are.
Every website with backend how important is for better performance and for time saving without going
anywhere. Without the perfect or good knowledge about Web development and languages used in there is
no sense of making websites.