Scribd
Upload
2 views3 pages

What Are Key Benefits of Using Cloud

Cloud-based Dynamics 365 provides remote accessibility, automatic updates, scalability, and cost reduction in IT infrastructure, while enhancing team collaboration through real-time data sharing. It features Virtual Entities for integrating external data without duplication, and Business Process Flows to guide users through tasks for consistency. Additionally, Dynamics 365 facilitates integration with external systems, handles customer insights for personalized interactions, and allows for easy customization and integration with other Microsoft products.

Uploaded by

Asmaa Raafat
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
2 views3 pages

What Are Key Benefits of Using Cloud

Cloud-based Dynamics 365 provides remote accessibility, automatic updates, scalability, and cost reduction in IT infrastructure, while enhancing team collaboration through real-time data sharing. It features Virtual Entities for integrating external data without duplication, and Business Process Flows to guide users through tasks for consistency. Additionally, Dynamics 365 facilitates integration with external systems, handles customer insights for personalized interactions, and allows for easy customization and integration with other Microsoft products.

Uploaded by

Asmaa Raafat
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

What are key benefits of using cloud-based Dynamics 365?

Answer: Cloud-based Dynamics 365 offers benefits like remote accessibility,


automatic updates, scalability, and reduced IT infrastructure costs. It also
enhances collaboration among teams through real-time data sharing and
integration with other cloud services.

==============================================
=======

What are Virtual Entities in Dynamics 365?

Answer: Virtual Entities allow you to integrate data stored outside Dynamics
365 into the system, without copying the data. This integration is achieved
through web services, enabling real-time access to external data.

==============================================
=======

What are Business Process Flows, and how do they benefit users?

Answer: Business Process Flows guide users through predefined steps to


complete a specific task or process. They improve consistency and help
users follow best practices, ensuring that processes are executed correctly.

==============================================
=======

How does Dynamics 365 facilitate integration with external


systems?

Answer: Dynamics 365 offers various integration options, including REST


and OData endpoints, Azure Logic Apps, and Azure Service Bus. These tools
allow seamless integration with third-party systems, ensuring data
consistency and real-time communication.

==============================================
=======

How does Dynamics 365 CRM handle customer insights?

Answer: Dynamics 365 CRM uses customer insights to create a holistic view
of customer behaviour, preferences, and history. This information guides
personalised interactions and enables businesses to anticipate customer
needs.

==============================================
=======

An entity helps model and maintain business data. There are three
types – system entities, business entities and custom entities. They act
like database tables and help businesses store and retrieve data in a
structured format. Some examples of entities are contacts, cases,
leads and accounts.

======================================================
Why do you prefer Microsoft Dynamics CRM over other applications?
answer: There are several advantages of using Dynamics CRM, such as its
ability to work on cloud or hybrid cloud settings. It is also easy to implement
and allows businesses to create personalised workspaces. A distinct feature
of Dynamics CRM is its ability to easily integrate with other Microsoft
products, analyse data and scale depending on the team size or project.

==============================================
=======

How do you rectify a plugin error?


answer: Whenever I work on Dynamics CRM, I ensure to profile plugin steps.
I check the customisation tab under settings and set “Enable logging to
plugin trace log” to “All”. This ensures that if I identify a plugin error, I can
download the error logs and investigate it. I thoroughly understand the error
message to identify the probable cause of the error. I then investigate and
make the necessary changes to rectify the situation. The most common
problem I have encountered is the plugin creating an infinite loop due to a
new update.
==============================================
=======
What is the difference between dialogs and workflow?
answer: Workflows and dialogs are part of processes in Dynamics CRM. The
fundamental difference between them is that workflow helps users model
and automate processes, while dialog helps users create an interactive data
entry form that requires user input. Dialogs offer a wizard-like interface that
allows users to make selections, enter data and progress through each page.
Workflow can run in the background with minimal or no user input. The
program executes the predefined conditions when it is running.

==============================================
=======

What is meant by Managed Properties?

Ans: We can’t customize Managed solution components. By using, Managed


properties of Managed solutions users can customize these Managed solution
components.

==============================================
=======

What is meant by the publisher and why we are using it in Dynamics CRM
Solutions?

Ans:

 Every solution in CRM has a Publisher. Publisher record stores information


like address and contact information of solution publisher.
 CRM default solution has its own default publisher with the name “Default
Publisher for ”
 We can create our own Publisher for a solution and can define the “Prefix”
for the custom components and start the value of Option set values.

==============================================
=======

You might also like