FusionSolar Smart Tracker Control Algorithm

Solution

User Manual

Issue 02
Date 2022-03-30

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2022. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
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within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
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The information in this document is subject to change without notice. Every effort has been made in the
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Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
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Website: https://e.huawei.com

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User Manual About This Document

About This Document

Purpose
This document describes the functions, networking scenarios, and function
implementation of the Smart Tracker Control Algorithm (also referred to as smart
tracking algorithm), and provides troubleshooting methods.

Intended Audience
This document is intended for photovoltaic (PV) plant operating personnel and
qualified electricians.

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Remarks

Indicates a hazard with a high level of risk

which, if not avoided, will result in death or
serious injury.

Indicates a hazard with a medium level of

risk which, if not avoided, could result in
death or serious injury.

Indicates a hazard with a low level of risk

which, if not avoided, could result in minor
or moderate injury.

Indicates a potentially hazardous situation

which, if not avoided, could result in
equipment damage, data loss, performance
deterioration, or unanticipated results.
NOTICE is used to address practices not
related to personal injury.

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Symbol Remarks

Supplements the important information in

the main text.
NOTE is used to address information not
related to personal injury, equipment
damage, and environment deterioration.

Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.

Issue 02 (2022-03-30)
Updated 2 Functions and Applications.

Updated 3.1 Connecting a Communications Cable.

Updated 4.1 Obtaining the Smart Tracking Algorithm License.

Updated 4.2.1 SmartLogger WebUI.

Updated 4.2.2 FusionSolar Smart PV Management System.

Updated 4.3 Setting the Clock Source for SmartLogger.

Updated 4.4.2 Setting Parameters for Connecting the NCU.

Updated 4.5.1 Setting Parameters on the SmartLogger WebUI.

Updated 4.5.2 FusionSolar Smart PV Management System.

Updated 5 Exporting SDS Data from the SmartLogger.

Updated 6 Smart Comparison in FusionSolar Smart PV Management System.

Updated 7 Common Faults and Troubleshooting.

Updated 8 License Fault Management Table.

Updated A FAQ.

Updated B Acronyms and Abbreviations.

Issue 01 (2021-01-10)
This issue is used for first office application (FOA).

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User Manual Contents

Contents

About This Document................................................................................................................ ii

1 Safety Precautions...................................................................................................................1
2 Functions and Applications................................................................................................... 5
3 Connecting Cables to the Tracking System.....................................................................11
3.1 Connecting a Communications Cable............................................................................................................................ 11
3.1.1 Connecting the TCU to the Inverter............................................................................................................................ 11
3.1.2 Connecting the NCU to the SmartLogger.................................................................................................................11
3.2 (Optional) Connecting a Power Cable.......................................................................................................................... 12

4 Implementation of the Smart Tracking Algorithm....................................................... 15

4.1 Obtaining the Smart Tracking Algorithm License..................................................................................................... 15
4.2 Managing the Smart Tracking Algorithm License..................................................................................................... 16
4.2.1 SmartLogger WebUI......................................................................................................................................................... 16
4.2.2 FusionSolar Smart PV Management System........................................................................................................... 20
4.2.3 NetEco Management System Management............................................................................................................ 21
4.3 Setting the Clock Source for SmartLogger...................................................................................................................22
4.4 Setting Parameters for Connecting the Tracking System........................................................................................23
4.4.1 Setting Tracking System Parameters for the Inverter........................................................................................... 23
4.4.1.1 Setting Parameters over the App............................................................................................................................. 23
4.4.1.2 Setting Parameters over the SmartLogger............................................................................................................ 26
4.4.2 Setting Parameters for Connecting the NCU........................................................................................................... 28
4.4.3 (Optional) Setting the EMI Wind Speed Parameters............................................................................................ 30
4.5 Setting Smart Tracking Algorithm Parameters........................................................................................................... 31
4.5.1 Setting Parameters on the SmartLogger WebUI.................................................................................................... 31
4.5.2 FusionSolar Smart PV Management System........................................................................................................... 34
4.5.3 Setting Parameters on the NetEco.............................................................................................................................. 36

5 Exporting SDS Data from the SmartLogger....................................................................38

6 Smart Comparison in FusionSolar Smart PV Management System..........................39
7 Common Faults and Troubleshooting.............................................................................. 42
8 License Fault Management Table......................................................................................44
A FAQ........................................................................................................................................... 50

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A.1 How to Start String Identification.................................................................................................................................. 50

B Acronyms and Abbreviations..............................................................................................55

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User Manual 1 Safety Precautions

1 Safety Precautions

General Safety
Before performing any operation, read the precautions and instructions in this
manual and strictly follow the precautions and special safety instructions provided
by Huawei to avoid accidents.

The installation, operation, and maintenance of the equipment must comply with
local laws and regulations. The DANGER, WARNING, and NOTICE items in this
document do not cover all the safety cautions and are only supplementary to the
laws and regulations. Huawei assumes no responsibility for violation of general
safety operation requirements or design, production, and equipment safety
standards.

Ensure that the equipment in the tracking algorithm system is used in

environments that meet design specifications. Otherwise, the equipment may
become faulty, and the resulting malfunction, component damage, personal
injuries, or property damage are not covered under the warranty.

Statement
Huawei will not be liable for any consequences of the following circumstances:

● Damage caused during transportation by the customer

● Damage caused by storage conditions that do not meet the requirements
specified in related documents
● Installation or use in environments which are not specified in related
international standards
● Failure to obey the operation instructions and safety precautions in related
documents
● Operation of the product beyond specified parameter ranges
● Unauthorized modifications to the product or software code or removal of the
product
● Equipment damage due to force majeure (such as lightning, earthquakes, fire,
and storms)

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Personnel Requirements
Only professional electrical technicians are allowed to operate the equipment
related to the smart tracking algorithm system. Operators need to meet the
following requirements:

● Be properly trained.
● Read through this document and related user manuals and follow all the
precautions.
● Get familiar with the safety specifications about the electrical system.
● Understand the components and functioning of a grid-tied PV power system
and relevant local standards.

Personal Safety
● Wear personal protective equipment, including but not limited to safety
shoes, protective goggles, and safety gloves.
● Before operating the equipment, remove any conductors such as jewelry or
watches to avoid electric shock or burns.
● Use tools correctly to avoid hurting people or damaging the equipment.
● If there is a probability of personal injury or equipment damage during the
operation of the equipment, immediately stop operations on the equipment,
report the case to the project owner, and take feasible protective measures.
● In the case of a fire, immediately leave the building or the equipment area,
and turn on the fire alarm bell or make an emergency call. Do not enter the
building on fire in any case.

Protection Label
Do not scrawl, damage, or block any warning label on the enclosure of the
equipment related to the smart tracking algorithm system.

System Installation

DANGER

Do not work with power on during installation.

● Before installing the equipment related to the smart tracking algorithm

system, ensure that they are not electrically connected or powered on.
● Ensure that the equipment related to the smart tracking algorithm system is
well ventilated.
● Ensure that the heat sinks of the equipment related to the smart tracking
algorithm system are not blocked.
● Tighten screws using tools when installing the equipment related to the smart
tracking algorithm system.
● After installation, remove the packing materials from the equipment area.

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Grounding Requirements
● When installing the equipment, always make the ground connection first and
disconnect it in the end.
● Do not damage the ground conductor.
● Do not operate the equipment in the absence of a properly installed ground
conductor.
● Ensure that the equipment is connected permanently to the protective
ground. Before operating the equipment, check the electrical connection to
ensure that it is securely grounded.

Electrical Connection

DANGER

Before connecting cables, ensure that the equipment related to the smart tracking
algorithm system is intact and secure. Otherwise, electric shocks or fire may occur.

● Ensure that all electrical connections comply with local electrical standards.
● Obtain approval from the local electric utility before connecting the
equipment related to the smart tracking algorithm system to the grid.
● Ensure that the cables used in a grid-tied PV power system are properly
connected and insulated and meet specifications.
● Before connecting a power cable, check that the label on the power cable is
correct.
● Before connecting cables, switch off the disconnector on the upstream
equipment to cut off the power supply if people may contact energized
components.
● When routing cables, ensure that a sufficient distance exists between the
cables and heat emitting equipment to prevent damage to the insulation
layers of cables.
● Signal cables and power cables should be bound separately.
● Ensure that the cables you prepared meet local regulations.

Operations

DANGER

High voltage generated by some equipment related to the smart tracking

algorithm system during operation may cause an electric shock, which could result
in death, serious injury, or serious property damage. Perform operations in strict
accordance with safety precautions specified in this document and other relevant
documents.

● When the equipment related to the smart tracking algorithm system is

running, do not disconnect the DC or AC cables of the equipment.

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● Do not touch the energized equipment related to the smart tracking

algorithm system, as the enclosure is hot.
● When the equipment related to the smart tracking algorithm system is
running, ensure that the heat dissipation system is not blocked to prevent
high temperature alarms and fire from damaging the equipment.

Commissioning
When the equipment related to the smart tracking algorithm system is powered
on for the first time, the parameters must be correctly set by professionals.
Incorrect settings may result in inconsistency with local certification and affect the
normal operation of the equipment related to the smart tracking algorithm
system.

Maintenance and Replacement

DANGER

High voltage generated by the equipment during operation may cause an electric
shock, which could result in death, serious injury, or serious property damage.
Prior to maintenance, power off the equipment and strictly comply with the safety
precautions in this document and relevant documents.

● Only qualified professionals are allowed to remove safety facilities and inspect
the equipment.
● Only personnel certified or authorized by the Company are allowed to replace
the equipment or components (including software).
● Any fault or error that might cause safety problems must be reported
immediately to a supervisor.
● Maintain the equipment with sufficient knowledge of this document and
using proper tools and testing equipment.
● Before maintaining the equipment, power it off and follow the instructions on
the delayed discharge label to ensure that the equipment is powered off.
● If the equipment has multiple inputs or outputs, switch off all inputs or
outputs before maintenance.
● Place temporary warning signs or erect fences to prevent unauthorized access
to the maintenance site.
● If the equipment is faulty, contact your dealer.
● The equipment can be powered on only after all faults are rectified. Failing to
do so may escalate faults or damage the equipment.

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User Manual 2 Functions and Applications

2 Functions and Applications

Functions and Features

The smart tracking algorithm provides communication channels for the tracking
system using the SmartLogger, the SUN2000 inverter, or the Network Control Unit
(NCU), and uses a unified O&M platform to automatically control the angle of the
trackers, simplifying the plant design, reducing the system cost, and increasing the
energy yield.

● AI intelligent control
The smart tracking algorithm analyzes the collected data such as PV string
voltage, current, and power to obtain information about shade and weather
conditions such as cloudy and rainy. Based on this, it finds the optimal angle
for trackers to maximize yields.
● Low power supply cost
The SUN2000 inverter can supply power to the Track Control Unit (TCU),
which saves power cables for the motor, and simplifies the system solution.
● Simple system networking
Two communication networking modes are supported:
– TCU-inverter-SmartLogger networking: The TCU uploads tracker
information to the SmartLogger through the inverter.
– TCU-NCU-SmartLogger networking: The TCU uploads tracker information
to the SmartLogger through the NCU.
The SmartLogger uploads the tracker information and the SUN2000 inverter
information to the plant management system over the Ethernet.
NOTE

● In the TCU-inverter-SmartLogger networking, the TCUs (such as the TCUs from

Arctech Solar, Antaike, Mokun, Trina Solar, and Tonking) must support the
southbound communications protocol of inverters from the Company. For details
about the product model and version, contact the vendor. For details about the
communications protocol, see the General Modbus Interface Description for the
SUN2000 Southbound Access Tracking System.
● The NCUs from vendors such as Tonking must support the NCU protocol of the
Company. For details about the product model and version, contact the vendor. To
obtain the NCU protocol of the Company, contact your technical support.

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● Unified O&M
Huawei smart PV management system provides a dedicated management
module for the smart tracking algorithm to monitor the tracking system in
real time. For example, the management system proactively reports tracker
fault information, displays current tracking angle, and supports remote
control.

TCU-Inverter-SmartLogger Networking Application

Figure 2-1 TCU-inverter-SmartLogger networking

NOTICE

If you use the inverter to supply power to the TCU, ensure that the AC input
voltage of the inverter meets the TCU input voltage requirements.

NOTE

The number of networking components is described as follows:

● A maximum of 16 TCUs can be connected to a SUN2000 inverter.
● A maximum of 150 SUN2000 inverters can be connected to a SmartLogger
(SmartLogger2000 or SmartLogger3000).
● A maximum of 1000 TCUs can be connected to a SmartLogger.

Table 2-1 Component description

No. Component Description Source

A PV string A PV string consists of PV modules connected in series. Prepared by the

customer

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No. Component Description Source

B SUN2000 ● SUN2000-29.9KTL/33KTL-A/36KTL/42KTL/50KTL, Purchased from

inverter SUN2000-43KTL-IN-C1, SUN2000-50KTL-C1, the Company
SUN2000-33KTL/40KTL-JP, or SUN2000-33KTL/
36KTL/40KTL-US; software version: SUN2000
V200R002C00SPC126 or later
● SUN2000-70KTL/75KTL-C1, SUN2000-70KTL-INM0,
SUN2000-50KTL/60KTL/65KTL-M0,
SUN2000-50KTL/63KTL-JP0, or SUN2000-50KTL-
JPM1; software version: SUN2000
V300R001C00SPC111 or later
● SUN2000-100KTL/110KTL/125KTL-M0,
SUN2000-75KTL/100KTL-M1, SUN2000-100KTL-
INM0, or SUN2000-111KTL-NHM0; software
version: SUN2000 V500R001C00SPC100 or later
● SUN2000-90KTL/100KTL-H0, SUN2000-90KTL/
100KTL/105KTL-H1, SUN2000-90KTL/100KTL-H2,
SUN2000-95KTL-INH0, SUN2000-95KTL-INH1, or
SUN2000-100KTL-USH0; software version:
SUN2000HA V200R002C00SPC106 or later
● SUN2000-175KTL-H0, SUN2000-196KTL/215KTL-
H0, SUN2000-185KTL-INH0, SUN2000-185KTL-H1,
SUN2000-200KTL-H2, SUN2000-196KTL/200KTL/
215KTL-H3, or SUN2000-125KTL-JPH0; software
version: SUN2000HA V300R001C00SPC101 or later

C SmartLogger ● Model: SmartLogger2000; software version: Purchased from

SmartLogger V200R002C20SPC120 or later the Company
● Model: SmartLogger3000; software version:
SmartLogger V300R001C00 or later

D Management ● Model: FusionSolar Smart PV Management System; Purchased from

system software version: iMaster NetEco the Company
V600R022C00SPC120 or later
● Model: NetEco management system; software
version: iManager NetEco 1000S
V100R003C00SPC180 or later

E TCU Minimum angle control unit of the tracking system Prepared by the
customer

F Fuse/Circuit The tracking system should be equipped with an Prepared by the

breaker overcurrent protection device or component. The customer
power cable between the device or component and
the wiring terminal should be no longer than 2.5 m.
For details about the specifications, see the user
manual of the corresponding inverter model.

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No. Component Description Source

G (Optional) The EMI can be directly connected to the SmartLogger Prepared by the
Environmental or connected to the last inverter cascaded over RS485. customer
monitoring
instrument
(EMI)

Table 2-2 Cable description

No. Cable Description Source

1 DC input power For details about the specifications, see the user Prepared by the
cable manual of the corresponding inverter model. customer

2 Tracking system For details about the specifications, see the user Prepared by the
RS485 manual of the corresponding inverter model. customer
communications
cable

3 Tracking system For details about the specifications, see the user Prepared by the
power cable manual or quick guide of the corresponding customer
inverter model.

4 Power cable of Delivered with the TCU. For details about the Prepared by the
the TCU specifications, see the corresponding TCU user customer
manual.

TCU-NCU-SmartLogger Networking Application

Figure 2-2 TCU-NCU-SmartLogger networking

NOTICE

If you use the inverter to supply power to the TCU, ensure that the AC input
voltage of the inverter meets the TCU input voltage requirements.

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NOTE

The number of networking components is described as follows:

● A maximum of 300 TCUs can be connected to an NCU.
● A maximum of 150 SUN2000 inverters and a maximum of four NCUs can be connected
to a SmartLogger (SmartLogger2000 or SmartLogger3000).
● A maximum of 1000 TCUs can be connected to a SmartLogger.

Table 2-3 Component description

No. Component Description Source

A PV string A PV string consists of PV modules connected in Prepared by the

series. customer

B SUN2000 ● SUN2000-29.9KTL/33KTL-A/36KTL/42KTL/50KTL, Purchased from

inverter SUN2000-43KTL-IN-C1, SUN2000-50KTL-C1, the Company
SUN2000-33KTL/40KTL-JP, or SUN2000-33KTL/
36KTL/40KTL-US; software version: SUN2000
V200R002C00SPC126 or later
● SUN2000-70KTL/75KTL-C1, SUN2000-70KTL-
INM0, SUN2000-50KTL/60KTL/65KTL-M0,
SUN2000-50KTL/63KTL-JP0, or SUN2000-50KTL-
JPM1; software version: SUN2000
V300R001C00SPC111 or later
● SUN2000-100KTL/110KTL/125KTL-M0,
SUN2000-75KTL/100KTL-M1, SUN2000-100KTL-
INM0, or SUN2000-111KTL-NHM0; software
version: SUN2000 V500R001C00SPC100 or later
● SUN2000-90KTL/100KTL-H0, SUN2000-90KTL/
100KTL/105KTL-H1, SUN2000-90KTL/100KTL-H2,
SUN2000-95KTL-INH0, SUN2000-95KTL-INH1, or
SUN2000-100KTL-USH0; software version:
SUN2000HA V200R002C00SPC106 or later
● SUN2000-175KTL-H0, SUN2000-196KTL/215KTL-
H0, SUN2000-185KTL-INH0, SUN2000-185KTL-
H1, SUN2000-200KTL-H2, SUN2000-196KTL/
200KTL/215KTL-H3, or SUN2000-125KTL-JPH0;
software version: SUN2000HA
V300R001C00SPC101 or later

C SmartLogger Model: SmartLogger3000; software version: Purchased from

SmartLogger V300R001C00 or later the Company

D Management Model: FusionSolar Smart PV Management System; Purchased from

system software version: iMaster NetEco the Company
V600R022C00SPC120 or later

E TCU Minimum angle control unit of the tracking system Prepared by the
customer

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No. Component Description Source

F (Optional) Fuse/ The tracking system should be equipped with an Prepared by the
Circuit breaker overcurrent protection device or component. The customer
power cable between the device or component and
the wiring terminal should be no longer than 2.5 m.
For details about the specifications, see the user
manual of the corresponding inverter model.

G NCU Summarizes and uploads the tracker information to Prepared by the

the SmartLogger. customer

H (Optional) EMI The EMI can be directly connected to the Prepared by the
SmartLogger or connected to the last inverter customer
cascaded over RS485.

Table 2-4 Cable description

No. Cable Description Source

1 DC input power For details about the specifications, see the user Prepared by the
cable manual of the corresponding inverter model. customer

2 Tracking system For details about the specifications, see the user Prepared by the
power cable manual or quick guide of the corresponding customer
inverter model.

3 Power cable of Delivered with the TCU. For details about the Prepared by the
the TCU specifications, see the corresponding TCU user customer
manual.

4 TCU RS485 Communications cable between the TCU and the Prepared by the
communications NCU. The cable connection method is provided by customer
cable the device vendor. If the TCU communicates with
the NCU in wireless mode, no communications
cable is required.

5 Ethernet Communications cable between the NCU and the Prepared by the
communications SmartLogger. Modbus TCP and Modbus RTU are customer
cable/NCU supported. Modbus TCP is recommended.
RS485 Connect the NCU to the SmartLogger over an
communications Ethernet communications cable.
cable[1]

Note [1]: If the number of Ethernet ports on the SmartLogger is insufficient, you can use an
expansion module to add more Ethernet ports.

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User Manual 3 Connecting Cables to the Tracking System

3 Connecting Cables to the Tracking

System

For details about how to connect cables to the inverter and third-party
components, see the user manual or quick guide of each component.

3.1 Connecting a Communications Cable

3.1.1 Connecting the TCU to the Inverter

NOTE

● RS485-2 port: If the inverter connects to the TCU, the inverter connects to the tracking
system over the RS485-2 port to collect tracker running information.
● This section describes only the cable connection ports. The RS485-2 cable connection
method is the same as that of the inverter RS485 communications cable (RS485-1). For
details, see the inverter RS485 communications cable connection method. For details
about the cable specifications and operation procedure, see the user manual or quick
guide of the corresponding inverter model.
● This section describes only the communications cable connections for the tracking
system. The device appearance is for reference only.

Figure 3-1 RS485-2 cable connection

3.1.2 Connecting the NCU to the SmartLogger

NOTE

The TCU and NCU communications cable connection method is provided by the device
vendor.

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Figure 3-2 Ethernet cable connection

Figure 3-3 RS485 cable connection

3.2 (Optional) Connecting a Power Cable

NOTE

The method for connecting a power cable to the tracking system varies depending on the
inverter model. This document provides only the cable connection type for reference. For
details about the cable specifications and operation procedure, see the user manual or
quick guide of the corresponding inverter model.

Connecting a Power Cable to the Tracking System with Wiring Terminals

Figure 3-4 Appearance 1

Figure 3-5 Appearance 2

NOTE

For models with wiring terminals shown in Appearance 2, you can also use an AC terminal
block to connect the power cable.

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Connecting a Power Cable to the Tracking System Without Wiring Terminals

NOTE

● For models without wiring terminals, you can use an AC terminal block to connect the
power cable. The length of the stripped power cable depends on the inverter model and
should be the same as that of the AC output power cable. For details, see the user
manual or quick guide of the corresponding inverter model.
● The torque for securing the AC output power cable and power cable of the tracking
system is 10 N·m (using M8 screws) and 17 N·m (using M10 screws), respectively. The
figure shows only one example.

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Figure 3-6 Connecting a power cable to the tracking system without wiring
terminals

(1) AC terminal block (2) OT/DT terminal of the AC (3) AC output power cable
output power cable

(4) Power cable of the tracking (5) OT terminal of the power

system cable of the tracking system

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User Manual 4 Implementation of the Smart Tracking Algorithm

4 Implementation of the Smart Tracking

Algorithm

Before using the smart tracking algorithm, consult technical support engineers and
confirm with the tracker vendor whether the TCU or NCU meets the requirements.
● In the TCU-inverter-SmartLogger networking, check whether the TCU supports
the southbound communications protocol of inverters from the Company. For
details, see the General Modbus Interface Description for the SUN2000
Southbound Access Tracking System.
● Check whether the NCU complies with the NCU protocol of the Company. To
obtain the NCU protocol of the Company, contact your technical support.

4.1 Obtaining the Smart Tracking Algorithm License

License Description
The smart tracking algorithm can be used only after a license is purchased. The
license for the smart tracking algorithm is stored in the SmartLogger. The
SmartLogger SN uniquely maps to the license.

Procedure
NOTE

Check whether the smart tracking algorithm license is available for the SmartLogger. If not,
contact your technical support engineers to obtain the license based on the following
instructions.

Step 1 The customer exports a license application file and sends it to a technical support
engineer.
Step 2 The technical support engineer transfers the obtained license file to the customer.
Step 3 The customer imports and loads the license file for using the smart tracking
algorithm function. For details, see section 4.2 "Managing the Smart Tracking
Algorithm License".

----End

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4.2 Managing the Smart Tracking Algorithm License

4.2.1 SmartLogger WebUI

Step 1 Log in to the SmartLogger WebUI.
1. In the address box of a browser, enter https://XX.XX.XX.XX (XX.XX.XX.XX is the
IP address of the SmartLogger) and press Enter. The login page is displayed. If
you log in to the WebUI for the first time, a security risk warning is displayed.
Click Continue to this website to log in to the WebUI.
NOTE

– It is recommended that users use their own certificates. If the certificate is not
replaced, the security risk warning will be displayed during each login.
– After logging in to the WebUI, you can import a certificate under Maintenance >
Security Settings > Network Security Certificate.
– The imported security certificate needs to be bound to the SmartLogger IP address.
Otherwise, the security risk warning will still be displayed during login.

Figure 4-1 Security risk warning

2. Specify Language, User Name, and Password, and click Log In.

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Figure 4-2 Login page (Initial login when the user name is displayed as
admin)

NOTE

In this scenario, you need to update the software version to V800R021C10SPC020 or

early.

Parameter Description

Language Set this parameter as required.

User Name Default value: admin

Password – The initial password is Changeme.

– Use the initial password upon first power-on
and change it immediately after login. Then,
use the new password to log in again.

NOTE

Updating the SmartLogger to V800R021C10SPC020 or later:

– Method 1: Log in as admin using your new password.
– Method 2: Log in as installer using your app login password (the initial password is
00000a).

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Figure 4-3 Login page (Initial login when the user name is null)

Parameter Description

Language Set this parameter as required.

User Name Log in as installer.

Password Set the login password as prompted.

NOTE

– Protect the password by changing it periodically, and keep it secure. If you lose the
password, the device must be restored to its factory settings. The Company will not
be held liable for any losses resulting from improper password management.
– You will be locked out for 10 minutes after five failed password attempts in five
minutes.
– A dialog box with recent login information is displayed after login. Click OK.

Step 2 Go to the License Management page and perform license-related operations as

required.

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Figure 4-4 License management

NOTE

● Before a device is replaced, the current device license needs to be revoked so that the
revocation code can be generated and used for applying for a new device license.
● Ensure that the extension of the license file to be imported is .dat or .zip. The size of the
license file imported to the SmartLogger must be less than 1 MB. Otherwise, the page
will be abnormal.
● If the message ''Failed to load the license: insufficient license capacity'' is displayed,
contact your technical support engineers to confirm the license capacity and apply for a
new license.

Tab Function Operation Description

Page

License Views related 1. Select the name of the device whose

Informa information about the license details are to be exported.
tion device. 2. Click Export Details.

License Exports the license 1. Select the name of the device whose
Applicat application file of the license file is to be exported.
ion device. 2. Click Export License Appli File.

License Loads the obtained 1. Click Upload License.

Loading license file to the 2. Select the name of the device whose
device. license file is to be loaded.
3. Click Upload License.

License Revokes a license that 1. Select the name of the device whose
Revocati has taken effect or license file is to be revoked.
on exports the revocation 2. Click Revoke License.
code file.
3. Click Export Revo Code File.

----End

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4.2.2 FusionSolar Smart PV Management System

Prerequisites
● You have logged in to the FusionSolar client.
● Devices have been added to the FusionSolar and operate normally.
● The current user has the right to set device parameters.

Procedure
NOTE

The software version corresponding to the user interface (UI) screenshots in this section is
iMaster NetEco V600R022C00SPC120. The UIs may vary with software versions and are for
reference only.

Step 1 Choose Plants > Device License Management to perform license-related

operations.

Figure 4-5 Device license management

Tab Function Operation Description

License Displays related 1. Select the devices whose

Information information about the license details are to be
device. exported.
2. Click Export All or Export
Selected.

License Exports the license 1. Select the devices whose

Application application file of the license files are to be
device. exported.
2. Click Export All or Export
Selected.

License Loading Loads the obtained 1. Click Browse and select the
license file to the device. license file to be loaded.
2. Click Upload License to
upload the license file to the
device.
3. Click Load All or Load
Selected to load the license
file to the device.

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Tab Function Operation Description

License Revokes a license that 1. Select the devices whose

Revocation has taken effect or license files are to be revoked.
exports the revocation 2. Click Revoke License.
code file.
3. Click Export All Revocation
Codes.

----End

4.2.3 NetEco Management System Management

Prerequisites
● You have logged in to the NetEco client.
● Devices have been added to the NetEco and operate normally.
● The current user has the right to set device parameters.

Procedure
Step 1 Go to the License Management page and perform license-related operations as
required.

Figure 4-6 License management

Tab Page Function Operation Description

License Views related 1. Select the name of the device whose

Information information about license details are to be exported.
the device. 2. Click Export Details and choose
Export All or Export Selected.

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Tab Page Function Operation Description

License Exports the license 1. Select the name of the device whose
Application application file of license file is to be exported.
the device. 2. Click Export License Appli File and
choose Export All or Export
Selected.

License Loads the obtained 1. Select the name of the device whose
Loading license file to the license file is to be loaded.
device. 2. Click Upload License to upload the
license file to the device.
3. Click Load All or Load Selected to
load the license file to the device.

License Revokes a license 1. Select the name of the device whose

Revocation that has taken license file is to be revoked.
effect or exports 2. Click Revoke License.
the revocation code
file. 3. Click Export Revo Code File.

----End

4.3 Setting the Clock Source for SmartLogger

SmartLogger requires a clock source to calibrate time and ensure that the
algorithm of the tracking system is accurate.

Step 1 Log in as an installer or admin user.

Step 2 Choose Settings > Date&Time to set the Clock source parameters based on the
actual plant information.
NOTE

You are advised to set Clock source to that of the highest precision available.

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Figure 4-7 Setting the clock source

----End

4.4 Setting Parameters for Connecting the Tracking

System

4.4.1 Setting Tracking System Parameters for the Inverter

4.4.1.1 Setting Parameters over the App

NOTE

You need to set the tracking system parameters for the inverter only in the TCU-inverter-
SmartLogger networking scenario.

Downloading and Installing the Apps

SUN2000 app: Access Huawei AppGallery, search for SUN2000, and download the
app installation package. Alternatively, scan the QR code (https://
solar.huawei.com/~/media/Solar/APP/SUN2000.apk) to download the app
installation package.

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Procedure
Step 1 Select a connection mode and connect to the inverter on the app.

Figure 4-8 Selecting a connection method

NOTE

● The screenshots in this document correspond to the SUN2000 app 3.2.00.013 (Android).
● When the WLAN connection is used, scan the QR code of the WLAN module to access
the login screen.
● When the WLAN connection is used, the initial name of the WLAN hotspot is Adapter-
WLAN module SN, and the initial password is Changeme. Use the initial password
upon first power-on and change it immediately after login. To ensure account security,
change the password periodically and keep the new password in mind. Not changing
the initial password may cause password disclosure. A password left unchanged for a
long period of time may be stolen or cracked. If a password is lost, devices cannot be
accessed. In these cases, the user is liable for any loss caused to the PV plant.
● The initial password for Common User, Advanced User, and Special User is 00000a.
● When the Bluetooth connection is used, the connected Bluetooth device is named after
last 8 digits of the SN barcode+HWAPP.
● After you select Use by default for this USB accessory, a message that asks you to
confirm the USB access will not appear if you log in to the app again without removing
the USB data cable.

Step 2 Set tracking system parameters.

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Figure 4-9 Setting tracking system parameters

Item Settings

Working mode Sets the working mode of the trackers.

● Maintenance mode: This working mode can be customized.
The control logic varies from different tracker vendors.
● Automatic control: The angle of the trackers can be
automatically adjusted. The control logic varies from
different tracker vendors.
● Manual control: In this mode, the angle of the trackers
before the setting is retained. You can also adjust the angle
manually.
● Wind mode: This mode is recommended when strong wind
occurs. The control logic varies from different tracker
vendors.
● Snow mode: This mode is recommended when heavy snow
occurs. The control logic varies from different tracker
vendors.
● Rain mode: This mode is recommended when heavy rain
occurs. The control logic varies from different tracker
vendors.

Southbound RS485 check Set this parameter based on the parity of the connected device.
None, Odd parity, and Even parity are supported.

Southbound RS485 baud rate Set this parameter based on the baud rate of the connected
device.
The value can be 4800, 9600, 19200, or 115200.

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Item Settings

Southbound RS485 stop bit Set this parameter based on the stop bit of the connected
device.
1-bit stop bit and 2-bit stop bit are supported.

Total support quantity Set this parameter based on the total number of connected
trackers.

Number of control boxes Set this parameter based on the number of connected control
boxes.

Step 3 (Optional) Verify the function.

● Set Working mode to Manual control and set the tracker angle. If the
setting is successful, the smart tracking algorithm function is available.
● Set Working mode to Wind mode. If the delivery is successful and Wind
mode is changed successfully, the wind protection function takes effect.

----End

4.4.1.2 Setting Parameters over the SmartLogger

Procedure
Step 1 Log in as an installer or admin user.

Step 2 Connect the inverter to the SmartLogger on the Deployment Wizard page.

Step 3 Set the tracking system controller based on the manufacturer of the tracking
system controller that is actually connected. You are advised to set it to Other
vendors.

Figure 4-10 Tracking system controller

Step 4 Set tracing system parameters and click Submit. To set tracking system
parameters in batches, click Batch configurations.

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Figure 4-11 Configuring parameters for the tracking system

Item Settings

Working mode Sets the working mode of the trackers.

● Maintenance mode: This working mode can be customized.
The control logic varies from different tracker vendors.
● Automatic control: The angle of the trackers can be
automatically adjusted. The control logic varies from
different tracker vendors.
● Manual control: In this mode, the angle of the trackers
before the setting is retained. You can also adjust the angle
manually.
● Wind mode: This mode is recommended when strong wind
occurs. The control logic varies from different tracker
vendors.
● Snow mode: This mode is recommended when heavy snow
occurs. The control logic varies from different tracker
vendors.
● Rain mode: This mode is recommended when heavy rain
occurs. The control logic varies from different tracker
vendors.

Southbound RS485 check Set this parameter based on the parity of the connected device.
None, Odd parity, and Even parity are supported.

Southbound RS485 baud rate Set this parameter based on the baud rate of the connected
device.
The value can be 4800, 9600, 19200, or 115200.

Southbound RS485 stop bit Set this parameter based on the stop bit of the connected
device.
1-bit stop bit and 2-bit stop bit are supported.

Total support quantity Set this parameter based on the total number of connected
trackers.

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Item Settings

Number of control boxes Set this parameter based on the number of connected control
boxes.

Step 5 (Optional) Verify the function.

● Set Working mode to Manual control and set the tracker angle. If the
setting is successful, the smart tracking algorithm function is available.
● Set Working mode to Wind mode. If the delivery is successful and Wind
mode is changed successfully, the wind protection function takes effect.

----End

4.4.2 Setting Parameters for Connecting the NCU

NOTE

● Contact your technical support engineer to obtain the NCU configuration file.
● For details about the following NCU configuration parameters, see the NCU user
manual.

Procedure
Step 1 Log in as an installer or admin user.

Step 2 Choose Maintenance > Connect Device > Import Config. and import the NCU
configuration file.

Figure 4-12 Importing the NCU configuration file

Step 3 Choose Maintenance > Connect Device > Add Devices and set device
parameters.

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Figure 4-13 Adding NCU devices

Parameter Description

Device Type Set this parameter to NCU.

Comm. Protocol Set this parameter based on the actual

connection mode.
Modbus-RTU and Modbus-TCP are
supported:
● RS485 connection mode: Set this
parameter to Modbus-RTU.
● Ethernet connection mode: Set this
parameter to Modbus-TCP.

IP address This parameter is displayed when

Comm. Protocol is set to Modbus-
TCP. Set this parameter based on the
actual NCU information.

Port number Set this parameter based on the actual

connection mode.

Address Set this parameter based on the actual

NCU information.

NOTE

If Modbus-RTU is used, set RS485 communications parameters so that the NCU can
communicate with the SmartLogger. For details, see step 4.

Step 4 (Optional) Choose Settings > Comm. Param. > RS485 and set COM port
parameters based on the actual cable connection.

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Figure 4-14 Setting RS485 parameters

Parameter Description

Protocol Set this parameter to Modbus.

Baud rate Set this parameter based on the actual

NCU information.
The value can be 1200, 2400, 4800,
9600, 19200, or 115200.

Parity Set this parameter based on the actual

NCU information.
It can be set to None, Odd parity, or
Even parity.

----End

4.4.3 (Optional) Setting the EMI Wind Speed Parameters

Prerequisites
The SmartLogger has been connected to an EMI. For details, see the SmartLogger
user manual.

Procedure
Step 1 Log in as an installer or admin user and set the wind speed parameters for the
EMI.

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Figure 4-15 Setting EMI wind speed parameters

Parameter Description

EMI model Set this parameter based on the actual model.

Synchronize Set this parameter to Enable to transmit the wind speed

Environment Data and direction data to the inverter.

Threshold of fast Set the threshold of the synchronous wind speed. The EMI
synchronization of sends wind speed and direction data to the inverter every
wind speeds 1 minute by default. When the wind speed collected by
any EMI in the system exceeds the value of this
parameter, the EMI in the system transmits the wind
speed and direction data to the inverter at an interval of
10s. After five consecutive intervals, the transmission
interval is restored to 1 minute.

Master/Slave When the SmartLogger connects to multiple EMIs, you

can set one of them to master mode.

----End

4.5 Setting Smart Tracking Algorithm Parameters

4.5.1 Setting Parameters on the SmartLogger WebUI

Context
You need to purchase a valid license for the smart tracking algorithm and load the
license before enabling it.

NOTE

If multiple SmartLoggers are connected to a plant, you need to set the smart tracking
algorithm parameters for each SmartLogger.

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Procedure
Step 1 Log in as an installer or admin user.
Step 2 Choose Settings > Smart Tracking Algorithm, set the parameters, and click
Submit.

Figure 4-16 Smart tracking algorithm

NOTE

You can click Help to learn more about parameter settings.

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Parameter Description

Tracker working mode[1] Set the working mode of the trackers.

● SDS mode: The trackers are controlled by the
SmartLogger using smart tracking algorithm.
● Maintenance mode: This working mode can be
customized. The control logic varies from
different tracker vendors.
● Automatic control: The angle of the trackers can
be automatically adjusted. The control logic
varies from different tracker vendors.
● Manual control: In this mode, the angle of the
trackers before the setting is retained. You can
also adjust the angle manually.
● Strong wind: This mode is recommended when
strong wind occurs. The control logic varies from
different tracker vendors.
● Heavy snow: This mode is recommended when
heavy snow occurs. The control logic varies from
different tracker vendors.
● Heavy rain: This mode is recommended when
heavy rain occurs. The control logic varies from
different tracker vendors.
● Cloudy day: This mode is recommended on
overcast days. The control logic varies from
different tracker vendors.
● Stop tracking: In this mode, the trackers stop
automatically adjusting the angle.

Smart tracking When this parameter is set to Enable, and Tracker

algorithm[2] working mode is set to Automatic control, the
smart tracking algorithm controls the PV array
trackers, and automatically adjusts and optimizes
the tracker angle to maximize the energy yield.

Azimuth control upper Set this parameter based on the tracker technical
limit specifications. Contact the plant O&M personnel or
tracker vendors.
Azimuth control lower
limit

Space between trackers Set this parameter based on the spacing between
PV array trackers and the tracker width.
Width of trackers

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Parameter Description

PV array longitude Set these parameters based on the longitude and

latitude of the PV array. You can use a mobile
PV array latitude phone to obtain the longitude and latitude of the
PV array.

Note [1]: When Tracker working mode is set to Strong wind, Heavy snow,
Heavy rain, Cloudy day, Stop tracking, Custom or Automatic control, and
Smart tracking algorithm is set to Disable, the trackers follow the control logic
developed by the vendor. That is, the trackers are controlled based on the
parameters and algorithms configured by the vendor.
Note [2]: Before setting tracker parameters, you need to set Smart tracking
algorithm to Disable. After the parameters are modified, set Smart tracking
algorithm to Enable.

Step 3 After Tracker working mode is set to Manual control, perform a Self-test to
verify the tracker status.
NOTE

If the self-test fails, contact the tracker vendor for troubleshooting.

Figure 4-17 Performing a self-test on tracker status

----End

4.5.2 FusionSolar Smart PV Management System

Prerequisites
● You have logged in to the FusionSolar client.
● Devices have been added to the FusionSolar and operate normally.
● The current user has the right to set device parameters.

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Procedure
NOTE

The software version corresponding to the user interface (UI) screenshots in this section is
iMaster NetEco V600R022C00SPC120. The UIs may vary with software versions and are for
reference only.

Step 1 Choose Value-Added Services > Smart Tracking.

Figure 4-18 Smart tracking

Step 2 Set the smart tracking parameters.

NOTE

● You can select multiple PV arrays to set the tracker working mode and azimuth in
batches.
● You can set the azimuth for a single tracker in the Manual mode.

Figure 4-19 Smart tracking parameters

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Parameter Description

Working mode Set the working mode of the trackers.

● SDS: Trackers are controlled by the SmartLogger using smart
tracking algorithm.
● Tracking stopped: In this mode, the trackers stop
automatically adjusting the angle.
● Wind: This mode is recommended when strong wind occurs.
The control logic varies from different tracker vendors.
● Rain: This mode is recommended when heavy rain occurs.
The control logic varies from different tracker vendors.
● Overcast: This mode is recommended on overcast days. The
control logic varies from different tracker vendors.
● Snow: This mode is recommended when heavy snow occurs.
The control logic varies from different tracker vendors.
● Maintenance: This working mode can be customized. The
control logic varies from different tracker vendors.
● Auto: The angle of the trackers can be automatically
adjusted. The control logic varies from different tracker
vendors.
● Manual: In this mode, the angle of the trackers before the
setting is retained. You can also adjust the angle manually.
● Fault Rectification: Alarms are cleared automatically.

----End

4.5.3 Setting Parameters on the NetEco

Prerequisites
● You have logged in to the NetEco client.
● Devices have been added to the NetEco and operate normally.
● The current user has the right to set device parameters.

Procedure
Step 1 Access the tracking system parameter setting page and set smart tracking
parameters.

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Figure 4-20 Smart tracking parameters

NOTE

You can set the azimuth and tilt angle of a single tracker or all trackers in batches.

Item Settings

Working mode Sets the working mode of the trackers.

● Automatic mode: The angle of the trackers can be
automatically adjusted. The control logic varies from
different tracker vendors.
● Manual mode: In this mode, the angle of the trackers before
the setting is retained. You can also adjust the angle
manually.
● Wind: This mode is recommended when strong wind occurs.
The control logic varies from different tracker vendors.
● Rain: This mode is recommended when heavy rain occurs.
The control logic varies from different tracker vendors.
● Overcast: This mode is recommended on overcast days. The
control logic varies from different tracker vendors.
● Snow: This mode is recommended when heavy snow occurs.
The control logic varies from different tracker vendors.

----End

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User Manual 5 Exporting SDS Data from the SmartLogger

5 Exporting SDS Data from the

SmartLogger

Procedure
Step 1 Log in as an installer or admin user.
Step 2 Choose Settings > Smart Tracking Algorithm, and click Export SDS Data. Select
the SDS data file and click Export.

Figure 5-1 Exporting SDS data

NOTE

Files of Others are used by professional O&M personnel.

----End

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FusionSolar Smart Tracker Control Algorithm
Solution 6 Smart Comparison in FusionSolar Smart PV
User Manual Management System

6 Smart Comparison in FusionSolar Smart

PV Management System

Prerequisites
● You have logged in to the FusionSolar client.
● Devices have been added to the FusionSolar and operate normally.
● The current user has the right to set device parameters.

Step 1 Choose Value-Added Services > Smart Tracking.

Figure 6-1 Smart tracking

Step 2 Choose Smart Tracking > Smart Comparison

Figure 6-2 Smart comparison

Step 3 Specify Comparison Object and Comparison Item.

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FusionSolar Smart Tracker Control Algorithm
Solution 6 Smart Comparison in FusionSolar Smart PV
User Manual Management System

NOTE

● The actual string capacity of inverters has been configured before smart comparison.
● If the two comparison objects have different PV string capacities, you are advised to
select Specific Yield for the comparison item.

Step 4 Click Add Benchmark and Add Target Object to select a reference object and a
comparison object, respectively.
Step 5 Select a time period when the smart tracking algorithm is not enabled for both
comparison objects and click Calculate Benchmark.
NOTE

Improvement is calculated over the benchmark.

Step 6 (Optional) Click Remove Abnormal Data to delete abnormal data, and click OK.

Figure 6-3 Removing abnormal data

Step 7 Select the time period after the smart tracking algorithm is enabled and click
Compare.

Figure 6-4 Comparison result

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FusionSolar Smart Tracker Control Algorithm
Solution 6 Smart Comparison in FusionSolar Smart PV
User Manual Management System

NOTE

● Difference = [Yield of the comparison object (kWh) – Yield of the reference object
(kWh)]/Yield of the reference object (kWh) x 100%. If the difference is a positive value,
the yield is improved.
● Improvement over benchmark = Yield of the comparison object (kWh)/Yield of the
reference object (kWh) x 100% – Benchmark. If the improvement over benchmark is a
positive value, the yield is improved.

----End

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Solution
User Manual 7 Common Faults and Troubleshooting

7 Common Faults and Troubleshooting

Symptom Cause Analysis Troubleshooting Method

The tracker 1. The communications 1. Check the RS485 communications cables. If

status is parameters between the they are loose, disconnected, or reversely
abnormal. inverter and the TCU do not connected, reconnect them firmly and
match, or the correctly.
communications cable is 2. Check the RS485 communications
disconnected. parameter settings and ensure that the
2. Tracker-related issues occur. RS485 parameters of the inverter are
For example, a tracker consistent with those of the TCU.
mechanical component is 3. Check whether the trackers are faulty, for
stuck, or the angle sensor is example, a tracker mechanical component
damaged. is stuck or a sensor is faulty[1][2].

The tracker 1. The tracker address is set 1. Check the address settings of all trackers.
angle data is incorrectly. 2. Contact the tracker vendor to check the
abnormal. 2. Trackers are disconnected, a address settings of each tracker and rectify
motor or speed reducer is the faults.
faulty, or the time is set 3. Check the parameter settings of the
incorrectly. trackers.
3. The tracker parameters are 4. If trackers are not faulty and their
set incorrectly, so the parameters are set correctly, check whether
communication between the the inverter or SmartLogger version meets
inverter and TCU is the requirements.
disconnected.
4. The inverter or SmartLogger
is not upgraded.

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Solution
User Manual 7 Common Faults and Troubleshooting

Symptom Cause Analysis Troubleshooting Method

The TCU fails 1. Communication between the 1. Check the RS485 communications cables. If
to deliver inverter and the TCU is they are loose, disconnected, or reversely
commands. disconnected. connected, reconnect them firmly and
2. The TCU does not support the correctly.
setting of the parameter or 2. Contact the TCU vendor to confirm the
other parameters need to be parameter settings.
set before this parameter. 3. Contact the TCU vendor for replacement.
3. The TCU is faulty.

Note [1]: If the trackers of the Tonking tracking system are stuck, you need to manually clear the
fault after the trackers recover.
Note [2]: If the trackers are stuck and the fault cannot be rectified, contact the O&M personnel of
the tracker vendor.

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User Manual 8 License Fault Management Table

8 License Fault Management Table

No. Symptom Cause Analysis Troubleshooting Method

1 Device License The SmartPVMS software Upgrade the SmartPVMS.

Management is not version does not support the ● FusionSolar Smart PV
displayed on the license management Management System;
FusionSolar Smart PV function. software version: iMaster
Management System NetEco
(SmartPVMS) WebUI. V600R022C00SPC120 or
later
● NetEco management
system; software version:
iManager NetEco 1000S
V100R003C00SPC180 or
later

2 Failed to export the 1. Communication between 1. Repair the communication

license application file the SmartPVMS client and between the SmartPVMS
from the SmartPVMS. server is abnormal. client and server.
2. The SmartPVMS server is 2. Repair the SmartPVMS
abnormal. server.

3 The device list in the The target device is Select the correct target device
license application file incorrectly selected for and export the license
exported from the exporting the license application file again.
SmartPVMS is incorrect. application file.

4 Failed to upload the 1. Communication between 1. Repair the communication

license file to the the SmartPVMS client and between the SmartPVMS
SmartPVMS. server is abnormal. client and server.
2. The SmartPVMS server is 2. Repair the SmartPVMS
abnormal. server.

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FusionSolar Smart Tracker Control Algorithm
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User Manual 8 License Fault Management Table

No. Symptom Cause Analysis Troubleshooting Method

5 Failed to load the license 1. Communication between 1. Repair the communication

file on the SmartPVMS. the SmartLogger and the between the SmartLogger
inverter is disconnected. and the inverter.
2. Communication between 2. Repair the communication
the SmartLogger and the between the SmartLogger
SmartPVMS is and the SmartPVMS.
disconnected. 3. Contact the supplier or
3. The license file does not customer service center of
match the inverter SN. the Company to purchase
4. The SmartLogger software the smart tracking algorithm
version does not support function or apply for a
the license management license.
function. 4. Upgrade the SmartLogger.
● SmartLogger2000
software version:
SmartLogger
V200R002C20SPC120 or
later
● SmartLogger3000
software version:
SmartLogger
V300R001C00 or later

6 Failed to revoke the 1. Communication between 1. Repair the communication

license on the the SmartLogger and the between the SmartLogger
SmartPVMS. inverter is disconnected. and the inverter.
2. Communication between 2. Repair the communication
the SmartLogger and the between the SmartLogger
SmartPVMS is and the SmartPVMS.
disconnected.

7 Failed to export the 1. Communication between 1. Repair the communication

license revocation code the SmartPVMS client and between the SmartPVMS
file from the server is abnormal. client and server.
SmartPVMS. 2. The SmartPVMS server is 2. Repair the SmartPVMS
abnormal. server.

8 The device list in the The target device is Select the correct target device
license revocation code incorrectly selected for and export the license
file exported from the exporting the license revocation code file again.
SmartPVMS is incorrect. revocation code file.

9 Failed to export the 1. Communication between 1. Repair the communication

license information file the SmartPVMS client and between the SmartPVMS
from the SmartPVMS. server is abnormal. client and server.
2. The SmartPVMS server is 2. Repair the SmartPVMS
abnormal. server.

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual 8 License Fault Management Table

No. Symptom Cause Analysis Troubleshooting Method

10 The device list in the The target device is Select the correct target device
license information file incorrectly selected for and export the license
exported from the exporting the license information file again.
SmartPVMS is incorrect. information file.

11 License Management is The SmartLogger software Upgrade the SmartLogger.

not displayed on the version does not support the ● SmartLogger2000 software
SmartLogger WebUI. license management version: SmartLogger
function. V200R002C20SPC120 or
later
● SmartLogger3000 software
version: SmartLogger
V300R001C00 or later

12 Failed to export the The SmartLogger is Repair the SmartLogger.

license application file abnormal.
from the SmartLogger.

13 The device list in the The target device is Select the correct target device
license application file incorrectly selected for and export the license
exported from the exporting the license application file again.
SmartLogger is incorrect. application file.

14 Failed to upload the 1. The SmartLogger is 1. Repair the SmartLogger.

license file on the abnormal. 2. Contact the supplier or
SmartLogger. 2. The license file (package) customer service center of
name or format is the Company to obtain the
abnormal. license file (package).

15 Failed to load the license 1. Communication between 1. Repair the communication

file on the SmartLogger. the SmartLogger and the between the SmartLogger
inverter is disconnected. and the inverter.
2. The license file does not 2. Contact the supplier or
match the inverter SN. customer service center of
3. The SmartLogger software the Company to purchase
version does not support the smart tracking algorithm
the license management function or apply for a
function. license.
3. Upgrade the SmartLogger.
● SmartLogger2000
software version:
SmartLogger
V200R002C20SPC120 or
later
● SmartLogger3000
software version:
SmartLogger
V300R001C00 or later

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual 8 License Fault Management Table

No. Symptom Cause Analysis Troubleshooting Method

16 Failed to revoke the Communication between the Repair the communication

license on the SmartLogger and the between the SmartLogger and
SmartLogger. inverter is disconnected. the inverter.

17 Failed to export the The SmartLogger is Repair the SmartLogger.

license revocation code abnormal.
file from the
SmartLogger.

18 The device list in the The target device is Select the correct target device
license revocation code incorrectly selected for and export the license
file exported from the exporting the license revocation code file again.
SmartLogger is incorrect. revocation code file.

19 Failed to export the The SmartLogger is Repair the SmartLogger.

license information file abnormal.
from the SmartLogger.

20 The device list in the The target device is Select the correct target device
license information file incorrectly selected for and export the license
exported from the exporting the license information file again.
SmartLogger is incorrect. information file.

21 Failed to load the license 1. The inverter SN does not 1. Load the license file that
file on the app. match the license file. matches the inverter SN.
2. Communication between 2. Repair the communication
the app and inverter is between the app and
disconnected. inverter.

22 Failed to revoke the 1. The paired inverter is 1. Select the correct inverter
license file on the app. incorrect. for pairing.
2. Communication between 2. Repair the communication
the app and inverter is between the app and
disconnected. inverter.

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual 8 License Fault Management Table

No. Symptom Cause Analysis Troubleshooting Method

23 Failed to enable the 1. Communication between 1. Repair the communication

smart tracking the SmartLogger and the between the SmartLogger
algorithm. SmartPVMS is and the SmartPVMS.
disconnected. 2. Contact the supplier or
2. There is no license. customer service center of
3. The license has expired. the Company to purchase
the smart tracking algorithm
4. The license is invalid. function or apply for a
5. The license file does not license.
match the inverter SN. 3. Contact the supplier or
6. The smart tracking customer service center of
algorithm function is not the Company to purchase
authorized. the smart tracking algorithm
7. The SmartLogger software function or apply for a
version does not support license.
the smart tracking 4. Contact the supplier or
algorithm. customer service center of
8. The SmartLogger software the Company to purchase
version does not support the smart tracking algorithm
the license management function or apply for a
function. license.
5. Contact the supplier or
customer service center of
the Company to purchase
the smart tracking algorithm
function or apply for a
license.
6. Contact the supplier or
customer service center of
the Company to purchase
the smart tracking algorithm
function or apply for a
license.
7. Upgrade the SmartLogger.
● SmartLogger2000
software version:
SmartLogger
V200R002C20SPC120 or
later
● SmartLogger3000
software version:
SmartLogger
V300R001C00 or later
8. Upgrade the SmartLogger.
● SmartLogger2000
software version:

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual 8 License Fault Management Table

No. Symptom Cause Analysis Troubleshooting Method

SmartLogger
V200R002C20SPC120 or
later
● SmartLogger3000
software version:
SmartLogger
V300R001C00 or later

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual A FAQ

A FAQ

A.1 How to Start String Identification

Context
After the license is successfully loaded and the Smart Tracker Control Algorithm is
enabled, the system automatically identifies the association relationship between
trackers and PV strings (also referred to as string identification). During string
identification, ensure that the devices are stably connected to the SmartLogger.
Generally, it takes one day to identify 10 trackers on sunny days. String
identification is suspended in other weather conditions. After the association
relationship is identified, the shading compensation angle of each tracker can be
obtained based on the PV array shade data to further improve the energy yield.

The string identification process is automatic. In high irradiance scenarios, the

identification rate is low or zero because the disturbance is too small to detect. If
the identification rate does not meet the requirement in the first round, the
identification continues.

String identification is a one-off process. If the number of trackers or inverters

connected to the SmartLogger changes during or after string identification, for
example, when a device is added or deleted, you are advised to manually restart
string identification.

NOTE

If the tracker and inverter design drawings are available, you can contact technical support
engineers to manually configure the association relationship file of trackers and PV string
and import the configuration file on site to complete the string identification process.

Procedure
Step 1 Log in as an installer or admin user.

Step 2 On the Monitoring page, check the String identification state and String
identification error code in the SmartLogger running information.

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual A FAQ

Figure A-1 Checking the string identification state

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual A FAQ

Parameter Description

String identification state ● Not started: String identification

automatically starts when the license file is
loaded for the first time. If the status is not
started, check whether the license is
successfully loaded.
● Initialize: String identification data and files
are being initialized.
● Network communication is normal: Check
whether communications are disrupted
between inverters and the SmartLogger,
between trackers and inverters, and between
the NCU and the SmartLogger.
● Start to identify strings: String
identification is started.
● Checking string identification conditions...:
Check the weather conditions. If it is sunny,
the identification will be implemented
normally. Otherwise, the identification is
suspended. Check the algorithm phase and
whether inverters are disconnected from the
SmartLogger.
● Identifying the support string...: If the
conditions are met, the strings are identified
from tracker to tracker. If the string
identification rate does not meet the
requirement, the identification continues.
● String identification completed: String
identification is completed.
● Identification completed: String
identification is successful. In this case, the
String identification error code is displayed
as Normal.

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual A FAQ

Parameter Description

String identification error ● Normal: The string identification process is

code normal.
● Memory error: Memory application failed.
● Initialization error: Initialization failed.
● One or more inverters are disconnected:
Inverters are disconnected from the
SmartLogger.
● One or more trackers are disconnected:
The number of trackers is displayed as zero.
● Failed to read system time: An exception
occurred when obtaining the SmartLogger
system time.
● Failed to start string identification: The
number of trackers is displayed as zero, or
the string identification process of a single
tracker failed to initialize.
● Failed to start the sampling window:
Failed to start a sampling window for a
single tracker.
● String identification failed: An exception
occurred during string identification.
● Failed to analyze identification results: An
exception occurred during the analysis of
identification result after string identification
is complete.

NOTE

If the string identification process is successful, the string identification error code is
displayed as Normal. Otherwise, the string identification failed. In this case, you need to
manually start the string identification process. For details, see step 3.

Step 3 Choose Settings > Smart Tracking Algorithm, click Advanced Settings, set
String identification as Execute, and click Submit.

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual A FAQ

Figure A-2 Manually starting string identification

----End

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FusionSolar Smart Tracker Control Algorithm
Solution
User Manual B Acronyms and Abbreviations

B Acronyms and Abbreviations

NCU Network Control Unit

TCU Track Control Unit

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