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The Matrix Protocol-AI Hackathon

The document outlines the development of a conversational AI assistant designed to understand and respond to user queries through voice input and text output. It aims to provide seamless engagement for Indian users by handling vague and multi-intent queries while learning from various data sources. The system is modular and scalable, with a focus on ethical AI practices and societal relevance in fields like healthcare and e-commerce.

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51 views7 pages

The Matrix Protocol-AI Hackathon

The document outlines the development of a conversational AI assistant designed to understand and respond to user queries through voice input and text output. It aims to provide seamless engagement for Indian users by handling vague and multi-intent queries while learning from various data sources. The system is modular and scalable, with a focus on ethical AI practices and societal relevance in fields like healthcare and e-commerce.

Uploaded by

kuttyitla
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Conversational AI Assistant – Voice Input, Text Output

AI agent that listens, understands, and responds like a human sales rep
Processes voice input → generates intelligent, natural text replies
Learns from transcripts, FAQs, and web sources
Designed for scalability and empathy in real-world environments
Understanding the Challenge

Users struggle with navigating complex products via voice


Goal: Build a natural, adaptive assistant for Indian users
Must handle
Vague, multi-intent queries
Unstructured and partial voice inputs
Real-time, multilingual support

Target: Seamless user engagement with intelligent conversations


Data-Driven Intelligence

Ingests and embeds knowledge from:


Audio transcripts
FAQs
Domain-specific websites
Uses semantic indexing (FAISS/BM25 hybrid)
Learns continuously from conversation logs
Filters, ranks, and retrieves the most contextually relevant info
Natural, Intelligent Conversations

Pipeline:
Voice → Text (ASR – Whisper)
Intent + Entity Recognition (Transformers/NLP)
Retrieval + Generation (RAG / LLM)
Smart fallback + Clarification prompts

Handles:
Vague questions (“I want something cool”)
Multi-intent queries (“Compare A and B, but only if C is cheaper”)
Empathetic tone adjustment for different user types
Modular, Scalable System
Key Modules:
ASR: Converts voice to text (OpenAI Whisper)
NLP Engine: Intent detection, disambiguation
Retrieval Module: Search over FAQs/web/docs
LLM Generator: Human-like
Feedback Engine: Learning from interactions
Building & Scaling the Assistant

Development Tools: Python, HuggingFace, Haystack, Gradio


ASR + NLP integration
Knowledge ingestion + Retrieval
UI + fallback handling
Field testing + scalability features
Innovations:
Adaptive response tone
Regional language readiness
Continuous online learning from interactions
Team Strengths & Societal Relevance

Team Members & Roles:


Sree Harsha: Building Generative AI agents
Santhosh Kumar: UI &Team Management
Siva Teja Reddy:AI model building
Hari KowshiK:Testing + Feedback Learning

Impact:
Inclusive access for semi-urban users
Support for domains like healthcare, e-commerce, agriculture
Scalable for call centers, product support, and sales

Ethical AI: Bias control, fairness, and multilingual access

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