User Manual PIS301

UPSViewer Functional Manual

User_Manual_PIS301_(EN)
User_Manual_PIS301_(EN)

<For SNMP card-PIS301>

2022.6_Ver1.0
CONTENT
1 Brief introduction............................................................................................. 3
1.1 Function introduction ............................................................................................... 3
1.2 Brief uses introduction ............................................................................................. 4
2 Product appearance ........................................................................................ 5
2.1 Product appearance drawing .................................................................................... 5
2.2 Product port introduction ......................................................................................... 6
2.3 Introduction of product signal light ......................................................................... 6
3 UPSViewer setting ........................................................................................... 7
3.1 Hardware installation ............................................................................................... 7
3.1.1 UPSViewer card slot installation ...................................................................... 7
3.1.2 UPSViewer installation..................................................................................... 7
3.1.3 Temperature & humidity sensor installation .................................................... 8
3.1.4 Water leakage sensor installation ..................................................................... 9
3.1.5 SMS alarm installation...................................................................................... 9
3.2 Software installation .............................................................................................. 10
3.3 UPSViewer using step ........................................................................................... 10
3.4 IPsearch function introduction ............................................................................... 13
3.4.1 IPsearch instruction......................................................................................... 13
3.4.2 Use IPsearch software to assign dynamic IP address to UPSViewer ............. 13
3.4.3 Use IPsearch software to manually set a static IP address for UPSViewer ... 14
3.4.4 Use IPSearch to open UPSViewer webpage .................................................. 14
3.5 Check computer network information ................................................................... 15
4 UPSViewer webpage introduction ................................................................ 17
4.1 UPSViewer webpage functions ............................................................................. 17
4.2 Open UPSViewer webpage ................................................................................... 17
4.3 Introduction to user navigation with different permissions ................................... 17
4.4 System overview .................................................................................................... 18
4.5 UPS ........................................................................................................................ 23
4.5.1 Current Status.................................................................................................. 23
4.5.2 Device Information ......................................................................................... 25
4.6 Expansion Equipment (this navigation bar will only be displayed when the
expansion device is connected) ........................................................................... 26
4.6.1 Automatically search and add devices (search for devices) ........................... 26
4.6.2 Manually add device ....................................................................................... 29
4.6.3 Delete expansion device ................................................................................. 33
4.7 Alarm Management ............................................................................................... 33
4.7.1 Current Alarms ............................................................................................... 33
4.7.2 History Record ............................................................................................... 34
4.7.3 Operation Log ................................................................................................ 35
4.8 Data Management .................................................................................................. 35
4.8.1 History Data ................................................................................................... 35
4.8.2 Data Chart ...................................................................................................... 35

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 4.9 Settings (administrator user specific permissions) ................................................ 36
4.9.1 Monitoring Settings ........................................................................................ 36
4.9.2 COM Settings ................................................................................................. 36
4.9.3 Device management ....................................................................................... 37
4.9.4 SNMP Settings ................................................................................................ 40
4.9.5 TCP/IP............................................................................................................. 45
4.9.6 Alarm Settings ................................................................................................ 46
4.9.7 Email Settings ................................................................................................. 46
4.9.8 SMS Settings................................................................................................... 49
4.9.9 Time Settings .................................................................................................. 52
4.9.10 Language Settings ......................................................................................... 53
4.9.11 User Management ......................................................................................... 54
4.9.12 Config Settings ............................................................................................. 55
4.9.13 Factory Reset ................................................................................................ 56
5 Support (Help) ............................................................................................... 57
5.1 Hide & Change Logo ......................................................................................... 57
5.1.1 Hide Logo ....................................................................................................... 57
5.1.2 Change Logo ................................................................................................... 59

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 Brief introduction

1 Brief introduction

1.1 Function introduction

UPSViewer is an intelligent UPS network monitoring card that allows

UPS to have network monitoring functions. This product provides multiple
network access interfaces, which can easily meet the UPS monitoring
requirements in various scenarios.
If you want to see the current working status of the UPS, you can simply
open any browser and log in to UPSViewer directly to see all the UPS
operating data. If you want to connect the UPS to a centralized management
platform, UPSViewer provides rich third-party interfaces such as SNMP
(Simple Network Management Protocol), Modbus TCP, and MQTT.
UPSViewer itself is also equipped with its own centralized management
software and Internet of Things monitoring platform to meet the different
needs of customers.
UPSViewer comes with a complete alarm mechanism. When a UPS fails,
it can quickly report the failure to relevant personnel via email, SMS, voice,
etc., so that the administrator can quickly troubleshoot the failure. UPSViewer
also has a powerful data analysis function, which can save UPS data, alarms,
logs, etc., and can visually display them in the form of charts.
UPSViewer also provides shutdown assistants under different systems.
When the UPS mains power is abnormal or the battery is low, in order to
avoid sudden power failure caused by IT server hardware damage or software
failure, the shutdown assistant can automatically receive the shutdown
information sent by UPSViewer shut down the UPS system.

The list of features is as follows:

It supports accessing from web, so all the data can be checked
conveniently and set UPSViewer from web.
It supports protocols such as SNMP, Modbus TCP, and MQTT,
providing rich interfaces for third-party monitoring.
It provides IP search software, and can automatically search devices
within LAN, and process software upgrade, parameters setting functions.
UPS failure can trigger SNMP TRAP, E-mail, message, voice etc. to
inform the administrator.
It can add expansion function of temperature and humidity, water
immersion, etc.
It provides shutdown software of different software, and the computer
server can be closed when there is failure.
It can provide centralized monitoring projects such as local centralized
monitoring and cloud Internet of Things Monitoring.

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 Brief introduction

1.2 Brief uses introduction

UPSViewer connects your UPS with internet

When your UPS is equipped with the UPSViewer, after accessing the
network through the Network port of the UPSViewer, you can check the UPS
status by input the UPSViewer IP address on any computer equipped with a
Browser.
UPSViewer allows you to manage the UPS transparent
When your UPS is connected to the network, you can view the UPS data
messages and UPS parameter settings in your browser. UPSViewer will detect
UPS abnormal information at any time and send it to the administrator by
electronic mail and Trap. If you have also installed a message alarm, you will
also receive a message in the form of an alert message.
When your UPSViewer is connected with the water immersion sensor,
temperature and humidity sensor and other extension devices, you can see the
information of your UPS working environment.
When to use the UPSViewer?
If you want to monitor the UPS status remotely through the network, for
example, in the case of network interconnection of each subsidiary, the system
administrator only needs to install the UPSViewer on each UPS, so that the
system administrator can remotely monitor the UPS status information of each
subsidiary on the network at any time. If you want to monitor the computer
room, warehouse, office environment information through the network, but do
not want to go to the warehouse test, at this time you only need to install the
expansion equipment to meet the needs.

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 Product appearance

2 Product appearance

2.1 Product appearance drawing

Figure-1

Figure-2
Figure 1 is the front of UPSViewer, figure 2 is the side profile of
UPSViewer.
In figure 1:
① NETWORK: RJ45 network interface；
② COMM: Expanded COMM port；
③ Signal light.

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 Product appearance

2.2 Product port introduction

Port Function

NETWORK port Network communications

External extension devices：

COMM port Water immersion sensor
Temperature and humidity sensor

2.3 Introduction of product signal light

Signal light Status and meaning

Power light：UPSViewer power supply status.

Power light (green) 1. on：UPSViewer normal power supply;
2. off：UPSViewer Without electricity.

System light：UPSViewer system status.

System light (red) 1. off：System normal；
2. flicker：Normal alarm；
3. normally on：Serious warning.

UART light：Indicates the communication status

of UPSViewer and UPS.
UART light (yellow) 1. off：UPSViewer and UPS communicate
normally；
2. flicker：UPSViewer and UPS communicate
abnormally.

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 UPSViewer setting

3 UPSViewer setting

3.1 Hardware installation

3.1.1 UPSViewer card slot installation

Notice: please turn off the UPS before install UPSViewer.

3.1.2 UPSViewer installation

① Dismantle socket protection cover screw and remove the cover；

② Push the UPSViewer to the bottom along the track inside the slot；

③ Screw two sides of card to fix screws；

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 UPSViewer setting

④ Plug the network cables；

⑤ Turn on the UPS.

3.1.3 Temperature & humidity sensor installation

Connect the RS485 port of the temperature and humidity

sensor to the COMM port of the UPSViewer with the RJ45
network cable to check whether the LCD interface of the
temperature and humidity sensor is on and whether there is
temperature and humidity information. If there is, the
connection is successful.

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 UPSViewer setting

3.1.4 Water leakage sensor installation

Connect the RS485 port of the flood sensor to the COMM port of the
UPSViewer with a network cable (or the COMM port of other devices
that have been connected to the UPSViewer) to check whether the
liquid crystal interface of the flood sensor is lit up and whether there is
any information display. If so, the connection is successful.
 Temperature & humidity sensor and Water leakage sensor
installation：

3.1.5 SMS alarm installation

Connect the SMS Alarm communication interface to the COMM port of
the UPSViewer with a network cable. Refer to "4.6.1 Manual Add Devices"
for the device addition procedure.

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 UPSViewer setting

3.2 Software installation

Omit.

3.3 UPSViewer using step

When software and hardware installation are completed for UPSViewer,

below is a flow chart for using UPSViewer for the first time.

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 UPSViewer setting

1. Plug UPSViewer into the special card slot of UPS.

2. Open IPSearch software.

3. Set IP for UPSViewer with IPSearch software.

(1) DHCP allocates dynamic IP.
(2) Set static IP manually.

5. Sets the communication protocol between

UPSViewer and UPS.

6. Set additional parameters for the UPSViewer to

manage Web pages.

 Check whether the Power light of UPSViewer is always on to ensure

that the power supply of UPSViewer is normal.
When the power light of UPSViewer is always on, it indicates that the
power supply of UPSViewer is normal.
 Complete the connection between UPSViewer and the computer.

 Open the IPSearch software to set the IP address information.

When you use UPSViewer for the first time, open the IPSearch software
to search for the default information of UPSViewer. Please set the IP address
information first. After the setting is successful, you can enter this IP address
in the browser IP address bar to log in to the UPSViewer webpage or use the
[in IPSearch] launch Web] button to open UPSViewer web page.

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 UPSViewer setting

 UPSViewer login page.

UPSViewer initial administrator login account and password: account:
admin, password: 123456. If the computer and UpsViewer are in the same
network condition, use the IPSearch software to login or use the browser to
login directly.

 UPSViewer communications with UPS Settings.

If there is a "communication failure", it means there is an alarm event.

Please go to [Settings]→[Device Management] to set the communication

between UPSViewer and UPS product.

① Click the [Edit] button;

② Set [Modbus address] to input the modbus address of the UPS product;
③ Select [Protocol]: The protocol selection here must be consistent with the
communication port protocol of the UPS;
④ Select [Modbus Mode]: ASCII or RTU mode, the mode selection here
must be consistent with the Modbus communication mode of the UPS.

If you do not know how to check the Modbus address, port protocol, and
Modbus mode of the UPS product, you can refer to the UPS manual or consult
the UPS vendor, or refer to 4.9.3 Device Management. After setting, click

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 UPSViewer setting

"OK" button and then click "Apply" button. Refresh the interface and check
the alarm event. If there is no "communication failure" alarm event, the
communication is normal.

3.4 IPsearch function introduction

IPsearch: is a search tool that can quickly find information about the online
UPSViewer that is already online on the LAN.
3.4.1 IPsearch instruction
IPsearch Interface
IPsearch consists of two regions: UPSViewer device information
display area, operation area. (The list refreshes automatically
every 15s.) When the user opens the IPsearch tool, it will
automatically search the UPSViewer information that is currently
online on the LAN, and retrieves the device type, MAC address, IP
address, software version, hardware version, and IP address type
(DHCP, Static IP).

① Operating area;
② Online device list;
③ Equipment information.
When there are multiple devices in the list, the first one is selected as the
default device by default. When the user clicks on any device in the list, the
device information box will display the corresponding device type, software
version, hardware version, MAC address, IP type (manually set static IP and
DHCP dynamically assign IP).
3.4.2 Use IPsearch software to assign dynamic IP address to
UPSViewer
The steps are as follows:

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 UPSViewer setting

Note: This DHCP service can only successfully allocate IP when there is a
DHCP server.

① Click device IP from online device list.

② Click [Net Settings] button.
③ Choose [Obtain IP address by DHCP].
④ Click [Set] button.
3.4.3 Use IPsearch software to manually set a static IP address for
UPSViewer
The user uses IPsearch software to set IP for UPSViewer in static IP
mode. The steps are as follows:

① Click device IP from online device list.

② Click [Net Settings] button.
③ Choose [Use following Static IP address].
④ Input the IP information.
⑤ Click [Set] button.
3.4.4 Use IPSearch to open UPSViewer webpage
The user uses the IPsearch software to open the UPSViewer webpage as
follows:
Note: The following operations must ensure that the computer and

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 UPSViewer setting

UPSViewer are in the same local area network, otherwise it will fail to open
the webpage.

① Click device IP from online device list.

② Click [Launch Web] button.
③ Enter the initial administrator username: admin, password: 123456.

④ Go to the webpage.

3.5 Check computer network information

Before logging in, make sure that UPSViewer and the computer are on
the same network. When the UPSViewer IP and the computer IP are not in the

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 UPSViewer setting

same network, you can use the following methods to set or view. For
Windows10 system, the process of viewing IP information and setting IP is as
follows: (same for other Windows operating systems)

【Control Panel】→【Network and Internet】→【Network Connection.】

① Right-click on the local connection and select ‘Properties’.

② Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
③ View or set IPv4 information.

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 UPSViewer webpage introduction

4 UPSViewer webpage introduction

4.1 UPSViewer webpage functions

The UPSViewer page provides users with IP access to the network

management interface to view UPS status and set up information. When you
connect UPS to the central Management platform, the UPSViewer page
provides configuration management for SNMP (Simple Network Management
Protocol), MODBUSTCP, and MQTT third-party interfaces.

4.2 Open UPSViewer webpage

Local area network

UPS SNMP card Administrator PC

Before opening the management webpage, make sure that your computer
and UPSViewer are connected normally and in the same network.

4.3 Introduction to user navigation with different permissions

The information displayed is different according to different user

permissions. The navigation bar for different users is as follows, where admin
is the highest authority administrator.

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 UPSViewer webpage introduction

4.4 System overview

The figure below is the system overview interface:

 Running Status
There are 4 display meters, which display the current output voltage, load
rate, battery voltage and battery current respectively. It is convenient for users
to quickly obtain current UPS data.
The meaning of the color segment of "load rate running status meter":
Signal light Status and meaning
Color Meaning

Green UPS light load

Blue UPS heavy load
Orange UPS overload（alarming color）
 Energy Flow Chart
Display UPS power flow state. Through the energy flow chart, the user
can quickly distinguish the UPS power flow direction, bypass, rectifier,
inverter working state.

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 UPSViewer webpage introduction

① There will be an energy flow animation when UPS takes a bypass;

② There will be an energy flow animation when the UPS is in rectifying
invert;
③ When the battery is charged and discharged, there will be an energy
flow animation.
UPS working mode Corresponding energy flow

Normal mode

Battery mode

Bypass mode

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 UPSViewer webpage introduction

Manual bypass mode

 Alarm Overview
The alarm information is divided into levels: no alarm (blue), general
alarm (yellow), serious alarm (red). The alarm overview is displayed as a
percentage in a circular chart.

The user can click "General Alarm" "Serious Alarm" to determine the
chart display form.
The default mixed display of "General Alarm" and "Serious Alarm":

Hide "General Alarm":

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 UPSViewer webpage introduction

Hide "Serious Alarm":

Alarm indicator icon:

Here, in a more prominent position, indicates the number of general and

serious alarms. It is convenient for users to quickly grasp the alarm
information. Users can click the alarm indicator icon to quickly jump to the
alarm management interface.
 Temperature and Humidity information

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 UPSViewer webpage introduction

 Battery information

Display the remaining battery time and battery capacity. (The battery
information will only be displayed when the UPS battery module is
connected).
 Output Voltage

The abscissa is the time axis, and the time interval can be adjusted by
pulling the slider. When the output voltage is abnormal or sudden, it is
convenient for users to quickly lock the abnormal voltage time point.
 Load Percentage

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 UPSViewer webpage introduction

When the UPS product is three-phase type, there will be three-phase data
display of phase A、phase B and phase C, which can be set to display data
items in the chart through optional settings.

4.5 UPS

4.5.1 Current Status

【UPS】→【Current Status】
UPS is divided into three-phase and single-phase. According to the
number of input and output phases, the model monitored by UPSViewer here
is a three-phase, and each item of data is divided by ‘/’, corresponding to
“A-phase data/B-phase data/C-phase data”, while a single-phase has only one
data item.

 Main Input、Bypass、Output：
These three areas all show: voltage, current, frequency, power factor data
in different states.
 Load：

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 UPSViewer webpage introduction

Apparent power, active power, and load factor information.

 Battery：
Capacity, Voltage, Current, Remain Time (Min).
 Current Status:
Current status bar: Display UPS power supply mode and battery status.
The user can select the refresh time in the [Auto Refresh Time] drop-down list
(5s/10s/30s/60s) to set the update speed of the UPSViewer webpage data.
According to the UPS type, it can be displayed in two forms (cabinet,
module). The following figure shows the three-phase data of the cabinet (the
same applies to other cabinet models).

The following picture shows the monitoring UPS module (other module
machines, the same model), display module data

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 UPSViewer webpage introduction

① Online module number

② Module UPS data
You can click the module number to switch, which is convenient to view
the UPS information of each module. The figure above shows the UPS
information of module 10.
4.5.2 Device Information
【UPS】→【Device Information】
This page mainly displays UPS information, company information, and
Modbus address.

【Alias】【Note】Information setting: The alias remarks here are mainly

identification letters added for the convenience of user management.
Specific applications are as follows:
① Enter alias information in the alias information input box, and input
remarks in the remark information input box;
② Click the【Settings】button;
③ After refreshing the web page, you can see the corresponding device
alias.

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 UPSViewer webpage introduction

If the setting is successful, the following prompt message box will be

returned.

Refresh the interface, you can see the alias and remark information.
Note: This setting function will not take effect after UPS communication
fails.

4.6 Expansion Equipment (this navigation bar will only be

displayed when the expansion device is connected)

【Expansion Equipment】
Expansion equipment: equipment other than UPS.

4.6.1 Automatically search and add devices (search for devices)

Note: This function currently supports water immersion expansion
equipment, temperature and humidity expansion equipment. For expansion
devices of other manufacturers, refer to "Adding Devices Manually".
The physical map of the water immersion expansion equipment,
temperature and humidity expansion equipment is as follows:

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 UPSViewer webpage introduction

The following is the specific process of automatically searching and

adding devices:
① Expand the device as shown below：

‘COMM’ interface is connected to the ‘RS485’ interface of the

expansion device. Pay attention to the LCD of the expansion device. When
the LCD screen lights up and there is a display, the physical connection is
successful. Go to the【Settings】interface, click【Device Management】, click
【Search Device】, and click【OK】in the pop-up dialog box.

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 UPSViewer webpage introduction

② After searching for the device, click【Apply】. After the application is

successful, a prompt dialog box will pop up and the device information will
be searched.

At this time, the expansion device has been added successfully, and the
refresh interface will display the expansion device under the【Expansion
Equipment】navigation bar.

② Click the icon to open the extended device interface.

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 UPSViewer webpage introduction

Temperature and humidity expansion device interface: provide,

temperature alarm upper limit, temperature alarm lower limit, temperature
alarm return difference threshold setting. This setting value will be used as the
temperature and humidity alarm judgment condition, and the user can set it
according to the actual working environment.
4.6.2 Manually add device
 Manually add "SMS Alarm"
The detailed operation process is as follows:
① Set the baud rate to "19200", [Settings] → [COM Settings] →
"Extended Serial Port A" baud rate to 19200, and click the [Set] button to save
the settings. As shown below

②【Setting】→【Device Management】→【Add】

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 UPSViewer webpage introduction

③ Enter the corresponding information in the pop-up information input

box, and click the【OK】button.

④ Click the【Apply】button. So far, manually add the application

successfully.
⑤ Enter the [Expansion Equipment] → [SMS Alarm] page to check
whether the communication is normal;

⑥ Under normal communication conditions, check if there is a SMS

center number.
Note: By default, if you insert different operators, there will be a
corresponding SMS center number by default. If not, manually fill in the SMS
center number that the card matches. The SMS alarm signal is best to be
above 3 bars to ensure that the SMS can be sent out in time.

Users can customize the alarm events to be sent.

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 UPSViewer webpage introduction

&

① Click the "Add" button. If there is no such requirement, you can

ignore this step (supports up to 20 mobile phone numbers)；
② Fill in the recipient's phone number；
③ Click the "Event" on the right of the recipient in step.
④ Check the events that need to trigger the sending of SMS. After
checking, you must click the in the upper right corner to close.

 Manually add "Temperature and Humidity Sensor".

The detailed operation process is as follows:
① Set the baud rate to "9600", [Settings] → [COM Settings] →
"Extended Serial Port A" baud rate to 9600, and click the [Set] button to save
the settings. As shown below

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 UPSViewer webpage introduction

②【Setting】→【Device Management】→【Add】

&

Select RTU mode for Modbus mode.

Note: The Modbus address here is read and filled on the LCD screen of
the device. If the address is wrong, it will cause the failure to add the device.

③ Click the【Apply】button. So far, manually add the application

successfully.
When there are multiple expansion devices, the Modbus address of the
temperature and humidity sensor or the water sensor cannot be the same. If
the Modbus address is the same, it will cause communication abnormality.

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 UPSViewer webpage introduction

The Modbus address of the expansion device can be manually set

through the DIP switch.

 Manually add "Water Leakage Sensor".

Omit.
4.6.3 Delete expansion device
Take deleting the SMS alarm as an example:

Specific steps are as follows:

① Enter the 【Settings】interface, and click 【Device Management】；
② Find the device and click the 【Delete】 button；
③ Click the 【Apply】 button.

4.7 Alarm Management

4.7.1 Current Alarms

【Alarm Management】→【Current Alarms】

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 UPSViewer webpage introduction

All alarm information will be displayed here in the form of a list, and the
data information includes device type, event, date and time. General alarms:
filter to display general alarm information, and severe alarms to filter to
display severe alarm information.
4.7.2 History Record
【Alarm Management】→【History Record】

History query:
① Device type:
In the drop-down list of device type, you can select (all
devices/UPS/system) for data filtering.
② Event level:
Set up (all levels, serious alarms, general alarms, common events)
options.
③ Query by time:
Quick query button (last day, last week, and last month) is set, and users
can also customize the start time and end time. After selecting the query
conditions, click the【query】button.
④ Query information display.
Note: When the storage space of UPSViewer is less than or equal to
10MB, a serious warning of "Insufficient memory space" will be issued. When
the storage space of UPSViewer is less than or equal to 5MB, historical data
will not be stored. Please clean up the data space and delete unnecessary
historical data.

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 UPSViewer webpage introduction

4.7.3 Operation Log

【Alarm Management】→【Operation Log】

Operation log records the operation information of the manager.

4.8 Data Management

4.8.1 History Data

【Data Management】→【History Data】
This is the historical data page, and the "Last Day", "Last Week" and
"Last Month" query buttons are set here.

4.8.2 Data Chart

【Data Management】→【Data Chart】
Historical reports show historical data in the form of charts to improve
the efficiency of information extraction. In the【equipment type】drop-down
list, you can select #1 UPS, #2 expansion equipment and equipment number.
You can select the number of charts to be generated according to your needs,
select all, input voltage, input frequency, output voltage, and output current,
output frequency, bypass voltage, bypass current, etc. Check the desired
information and click the query button to generate the corresponding chart.

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 UPSViewer webpage introduction

4.9 Settings (administrator user specific permissions)

Note: 【Settings】is a special authority for the administrator user. After

filling in the various setting information, you must click the【OK】button to
prompt "Settings successful" to take effect.

4.9.1 Monitoring Settings

【Settings】→【Monitoring Settings】

The information displayed on this page is as follows:

 Provide internal storage space information, total storage space size,
remaining capacity size information display.
 History save time interval, alias Settings.
History records time interval, the default for 1 minute interval keep
records of history, the user can set according to their own requirements to
save history records the time interval The alias Settings, set the alias of buy
here Mainly used in the email alarm SMS alarm Set an alias, post a message
warning will send alarm information as the sender information, convenient for
the user The UPS a place
4.9.2 COM Settings

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 UPSViewer webpage introduction

【Settings】→【COM Settings】
This is the serial port communication setting page, which provides users
with settings for the baud rate, stop bit, and verification type of the extended
serial port and UPS communication.

Note: The setting information in the【COM Settings】interface must be

consistent with the communication setting information of the UPS, otherwise
it will cause the management webpage to fail to communicate with the device.
4.9.3 Device management
【Settings】→【Device management】
The Device management is divided into two areas:

 Device management（UPS）
UPS device management, provide users with the modification operation
of UPS Modbus address UPS communication protocol Modbus mode. UPS
here is the default device. As long as the UPSViewer is powered on and works
normally, it will display by default without the need for users to add devices.
Modbus Address: The web page is set to ‘1’ by default, but here must
enter the Modbus address for the UPS product.
Now support: Invt, Megtec31, Megtec33 communication protocols. As
for ‘Invt’ protocol (small capacity UPS 1-3KVA and 6~ 20 KVA currently
does not apply)
Modbus mode is divided into: RTU, ASCII.

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 UPSViewer webpage introduction

Note: The modification of the UPS device management information is

related to whether the UPSViewer can communicate with the UPS normally.
The Modbus address protocol Modbus mode setting here is consistent with the
setting information on the UPS control panel; otherwise it will cause a
communication failure event to occur.
How to check the communication information of the UPS, if necessary,
please refer to the UPS《User manual》or consult the UPS distributor.
The specific setting steps are as follows:
①【System Settings】→【Device Management】;
② Click the【Edit】button;
③ Select your communication protocol;
④ Select your Modbus mode;
⑤ Click 【OK】&【Apply】button.
At the same time，change communication settings on the UPS.
Different series of UPS have different display screens, and the specific
setting methods are also different. Users can refer to the corresponding UPS
《User manual》for setting.

 How to connect the 3-phase UPS?

① On the UPSViewer webpage:

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② On the 3-phase UPS control panel:

3
2
4

5
6
7
1

【Setting】→【COMM.】
① Read the "Device Address", fill in the Modbus address column of the
UPSViewer webpage, and select "Modbus" in the ‘R232 port protocol
selection’ ;
② ‘Baud rate’ selection: "9600". (Must be consistent with the
UPSViewer webpage);
③ ‘Modbus Mode’ selection: "ASCII". (Must be consistent with the
UPSViewer webpage);
④ ‘Modbus Parity’ selection: "None". (Must be consistent with the
management page);
⑤ Select to confirm the settings.
 How to connect the Single-phase UPS?

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① On the UPSViewer webpage:

② On the single-phase UPS control panel:

 Device management（Expansion Equipment）
Please refer to the previous chapter 4.6 Expansion Equipment.
4.9.4 SNMP Settings
【Setting】→【SNMP Settings】
Through the SNMP protocol, UPSViewer can also be monitored by NMS
hosts on the network and actively send traps to specific hosts. It is convenient
for users to centrally monitor and manage.

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The commonly used versions of SNMP protocol are SNMPV1,

SNMPV2, and SNMPV3. UPSViewer supports SNMP version:

Webpage SNMP protocol version support

UPSViewer Webpage SNMPV1

UPSViewer Webpage SNMPV2

UPSViewer Webpage SNMPV3

【General】
System Name:
The name of this UPSViewer can be customized by the user for easy
identification by management。
System Location:
It is up to the user to indicate the location of the upsViewer. When an
online UPS has an alarm, the administrator can quickly find the location of the
device, which is convenient for user management and maintenance.
System Contact:
SNMP Port:
The port number for receiving and transmitting SNMP commands and
information on the UPSViewer web page, the default is 161.
Trap Port:
Trap message receiving port number, the default is 162.

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SNMPv3 Engine ID Text:

To use the SNMPv3 version, the UPSViewer web page must have a
unique engine ID code as its unique identifier to generate authentication and
encryption keys. The format of the identifier generation can be selected from
the drop-down list (MAC Address / IPv4 / IPv6 / manual setting)

【Access Control】
IP Address:
The user can designate ten hosts with specific IP addresses as the
administrator, and just enter a legal IP address. If the administrator IP address
is not set, any IP can be managed.

Version:
Set the SNMP version (All / SNMP V1&SNMP V2 / SNMP V3) used
for communication with the administrator host. When you choose to use all
and SNMP V3 versions, you need to set the user name / password /
authentication / encryption information.

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Community:
The administrator host and the UPSViewer web page need to set the
same community string, otherwise communication will not be possible. The
UPSViewer web community string is defaulted to public. The administrator
host and the UPSViewer web page need to set the same community string,
otherwise communication will not be possible. The UPSViewer web
community string is defaulted to public.
Permission:
Set the administrator's authority (no authority / read only / read & write).
Note:
Provide description information for easy query and management.
【Trap Notification】

IP Address:
Ten people can be set to receive Trap notifications using IP addresses.
Accept:
Use the drop-down list to select which SNMP version Trap or Inform to
receive. When selecting SNMPv3 Trap or Inform, please set the account
password and authentication encryption information (SNMPv1 Trap /
SNMPv2 Trap / SNMPv2 Inform / SNMPv3 Trap / SNMPv3 Inform).

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Community:
Trap recipients and UPSViewer web pages need to set the same string to
communicate. The default is public.
Note:
This field can provide management staff to mark the use of related
content.
SNMP notification request:

Set UPSViewer to request response times and interval time to send

Inform host, the default value is 3 times every 5 seconds, users can adjust
according to their needs.
The following is the Trap viewing process. Note that after setting the
Trap recipient IP, the recipient computer needs to install the Trap viewing
software to view it.

Take "MIB Browser Software" to view MIB information as an example:

 Open the "MIB Browser" software and load the .MIB file

 Enter the UPSViewer IP address to view or set MIB object

information.

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 Receive and view trap information

4.9.5 TCP/IP
【Setting】→【TCP/IP】
The network connection setting page provides basic network information
for users to set up.

Select the【Manual Setting】button to set the IP address, subnet mask,

default gateway, primary DNS server, and secondary DNS server.

Select the【Auto Setting】button, the IP address, subnet mask, and

gateway will be automatically set.

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4.9.6 Alarm Settings

【Setting】→【Alarm Settings】
Alarm settings are divided into 3 modules of alarm settings, system
alarm settings, UPS alarm settings, and extended equipment alarm settings
(this module setting is only available when extended equipment is added).

The following figure shows the system alarm setting interface, which
provides events:
1. The remaining memory space is insufficient；
2. The data storage fails. The alarm levels are divided into: ordinary
events, general alarms, and severe alarms.

This is the UPS alarm setting. Users can set the alarm level according to
their needs.
4.9.7 Email Settings

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【Setting】→【Email Settings】
UPSViewer can send online UPS data and events to the designated
mailbox through email notification.

Email Server Settings

① Email Server:
It is the SMTP mail server address, which can be an IP or domain name.
The following check box is to set whether to send emails in encrypted
mode and the encrypted version. The currently supported encrypted version is
"SSL". (This address can be an IP address or a domain name).
② Port:
Set the communication port number required to send mail, the default is
25, which needs to be determined according to the specific mailbox server.
③ From Email:
You need to write the email address ****@**.***, which is the default
email address of the UPSViewer user account. After an alarm event occurs,
the UPSViewer will be sent to this email address.
④ Account:
If the mailbox server requires permission authentication, please fill in the
authentication account here
⑤ Password:
If the mailbox server requires permission authentication, please fill in the
authentication password here.
⑥ To Email:
Recipient's Email addresses (receiving daily reports, alarm information).
Note: The network where UPSViewer is located must have the
permission to access the mailbox server.
Users can customize the alarm events to be sent:

① Click the [Add] button. If there is no such requirement, you can

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ignore this step (up to 20 email addresses are supported)；

② Fill in the recipient's email address；
③ Click the "Event" on the right corresponding to the recipient in the
step ②；

&

④ Check the events that need to trigger the sending of emails. After
checking, you must click the in the upper right corner to close.

Special note: If you perform the operations of "modify email address,

add event mailbox, delete event mailbox or modify event check", you need to
click [Set] to save, otherwise the background will continue to send emails
according to the previous settings.

The alarm events provided by the system are:

The alarm events provided by UPS are:

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Expansion equipment alarm events:

To sum up everything that has been stated so far is that users can select
all or customize to add alarm events.
4.9.8 SMS Settings
【Setting】→【SMS Settings】
UPSViewer can add an extended device SMS alarm. When an alarm
event occurs on the online UPS, the alarm information will be sent to the
designated mobile phone number by SMS in time.

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① Set the baud rate to "19200", [Settings] → [COM Settings] →

"Extended Serial Port A" baud rate to 19200, and click the [Set] button to save
the settings. As shown below

② Enter [Settings] → [Device Management] → Add SMS Alarm

equipment;

③ Enter the [Expansion Equipment] → [SMS Alarm] page to check

whether the communication is normal;

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④ Under normal communication conditions, check if there is a SMS

center number.
Note: By default, if you insert different operators, there will be a
corresponding SMS center number by default. If not, manually fill in the SMS
center number that the card matches. The SMS alarm signal is best to be
above 3 bars to ensure that the SMS can be sent out in time.

Users can customize the alarm events to be sent.

&

① Click the "Add" button. If there is no such requirement, you can

ignore this step (supports up to 20 mobile phone numbers)；
② Fill in the recipient's phone number；
③ Click the "Event" on the right of the recipient in step.
④ Check the events that need to trigger the sending of SMS. After
checking, you must click the in the upper right corner to close.

Special note: If you perform the operations of "modify phone number,

add phone number, delete phone number, or modify event check", you need to
click [Set] to save; otherwise the background will continue to send SMS
according to the previous settings.

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4.9.9 Time Settings

【Setting】→【Time Settings】
UPSViewer can automatically synchronize the clock with the time server
on the external network or internal network through the NTP protocol. The
administrator uses the NTP protocol to efficiently unify the running time of
multiple UPSViewer and improve management efficiency.

The user needs to calibrate the time when entering the management
webpage for the first time, and the dialog box [Please check the system time]
will pop up, and click the [OK] button.

【Automatic Time Synchronization】

Time Zone (Relative to Greenwich GMT):
You can select (GMT+[1,12], GMT-[1,12]). At this time, you need to
adjust the time zone attribution of the location of UPSViewer to obtain the
correct time zone. For example, this UPSViewer uses Beijing time, so select
GMT+8 for this time zone.
Cycle:
You can choose (off, 1 hour, 3 hours, 12 hours, 1 day, 10 days, 30 days)
to automatically calibrate the time.
Time Server:

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Click [Edit], enter the time server address or IP, click [Add], the list
below appears, and the value is now filled in, it means that the time server
address is successfully added.

Select the previously filled IP in the time server column, select the time
zone and automatic synchronization period, and click "Set".
When the middle area of the automatic synchronization time column
displays the green word "Synchronization successful", it means that the time
server can be connected.

Note: This function can be used only when the LAN can access the
external network and the server address will not be intercepted.

【Now】
In [Now], you can use [Set Value] to update the time immediately, and
you can also [Synch Local Date Time].

 Use the [Update Now] button to change the date and time. Enter the
date and time in the corresponding time input box of the setting value,
and click [Update Now]
 Use [Sync local date time]. Set the local time to the UPSViewer time.
If the update or synchronization is successful, there will be a "Update
Successful" Prompt information.
4.9.10 Language Settings
【Setting】→【Language Settings】
This is the webpage language setting page. The UPSViewer webpage
will automatically adjust according to the user's operating system language.
Currently, it supports "Simplified Chinese" and "English" languages, and
users can also set it manually according to their own habits.

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4.9.11 User Management

【Setting】→【User Management】
Note that only the "admin" account can access the [User Management]
page, and other administrators cannot access this page. You can add users and
delete users.

"admin" is the highest authority account and cannot be deleted.

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Note: When adding a user, the user name and password are required.
Username: It can only consist of English letters, underscores, and Chinese
characters. When the "admin" administrator user modifies the passwords of
other users, there is no need to confirm the user's password and can be
modified directly.

4.9.12 Config Settings

【Setting】→【Config Settings】

The batch configuration page can only be accessed by the "admin"

account, and other administrators cannot access this page.

Special note: When the browser is below IE9 or when the browser such
as 360 has no response when clicking to select the file, please download the
Adobe Flash Player plug-in from the Internet and refresh the page after
installation.

【Upload Configurations File】

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① Select the configuration file type ".cfg"

② Click the "Upload" button and the progress bar below will show
whether the upload is successful or not. The system will restart after
uploading.
【Download Configurations File】

" Download Configurations File ": Download other setting information in

the system settings except for mailbox settings, events and recipients in SMS
settings.
4.9.13 Factory Reset
【Setting】→【Factory Reset】

① Log Clear:
Clear the history information.
② Historical data Clear：
Clear historical data.
③ Factory Reset

Note: After restoring the factory settings, all data information and setting
information will be cleared, and the UPSViewer system will restart.

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5 Support (Help)

【Support】displays, system permissions, UPSViewer software version.

【Support】→【System Upgrade】
[System upgrade] Provide UPSViewer system upgrade port.

Note: After the upgrade, the UPSViewer system will restart and you need
to log in to the web page again.
5.1 Hide & Change Logo
【Support】→【System Upgrade】
5.1.1 Hide Logo
① Use IPsearch to find the SNMP card

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② Launch Web
Chose and Click “Launch Web”

User name: admin

Password: 123456

③ Upgrade the firmware Web & Upload

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④ Wait 2min, then Re-login to check the Serial Number

5.1.2 Change Logo

【Setting Page】→【Set Logo】
⑤ Change the suffix (HFUN) to enter the setting page

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User name: SNMP card Serial Number

Password: xxxxxxxx (Please contact the engineer)
⑥ Tick ‘No Logo’, then set

⑦ Recheck, the logo is no longer displayed

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【Setting Page】→【Replace Logo】

① Select file of the Logo

② Upload the picture

Pay attention to the size and type of the logo picture.

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③ Then recheck, the logo is already displayed.

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