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V VVV

The document outlines an individual's strong background in customer service and support, highlighting skills in relationship building, problem solving, and effective communication. It details their work experience, including voluntary and paid positions in various establishments, and lists relevant educational qualifications and certifications. The individual is multilingual, speaking Arabic, English, and Kurdish.

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maznhsyn435
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7 views1 page

V VVV

The document outlines an individual's strong background in customer service and support, highlighting skills in relationship building, problem solving, and effective communication. It details their work experience, including voluntary and paid positions in various establishments, and lists relevant educational qualifications and certifications. The individual is multilingual, speaking Arabic, English, and Kurdish.

Uploaded by

maznhsyn435
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Summary

I excel in customer service and support, including building


strong customer relationships and handling challenging
environments effectively. Your expertise in de-escalating
tensions, troubleshooting, and problem solving ensures
smooth resolution of customer issues. Additionally, I am
adept at social media communication and relationship
building, enhancing your ability to connect with customers
and foster positive interactions.

Experience
 I had work in Best life hospital 2 week voluntary in
Hussein Mazen July 2023
 I had work in Titanic Hotel & SPA as storage food for 2
month in march 2024
07717532422  I have work in oven Bakery of Samoon in ranga oven
Iraq |Sulaymaniyah May 2024 until now
[email protected]
Experience

Education
Skills
 Customer Service  bachelor degree in medical analysis in cihan
 Client Rapport
university
 Challenging Environment
 Customer Support
 Certificate Of Completion _Building Rapport with
 De-escalation
Customers 2022
 Troubleshooting
 Certificate Of Completion_ Creating Positive Conversations
 Problem Solving Problem
with Challenging Customers
Solving
 Certificate Of Completion _Customer Service Foundations
 Social Media Communications
 Certificate Of Completion _Customer Service Handling
 Relationship Building
Abusive Customers 2018
 Certificate Of Completion_CustomeService Problem
Language Solving and Troubleshooting
 CertificateOfCompletion_Serving Customers Using Social
 Arabic
Media
 English
 Certificate Of Completion _Zendesk Customer Service
 Kurdish Professional Certificate

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