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E-CLASS TECHNOLOGY
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1. (a) RAM and ROM are two different types of memory found in a computer.
(i) What do the abbreviation ROM and RAM stand for? (02 marks)
• ROM Stands for Read Only Memory
• RAM Stands for Random Access Memory
(ii) State two differences between ROM and RAM. (02 marks)
RAM ROM
• RAM is read and write • ROM is read only
• RAM is volatile • ROM is non volatile
• RAM can be increased • ROM is not normally increased
• RAM is temporary • ROM is permanent

(iii) Where is each of this applied? (02 marks)

• ROM is used to store software and configurations used in booting a computer.
• RAM is used to store programs apparently used when the computer is working.
(b) Compact Disc-ROM devices are now used to store games, state three advantages and one
disadvantage of supplying games on the above mentioned devices.(04 marks)
Advantages
• A compact disc is more portable than other storage devices
• The games are permanent (ROM cannot be rubbed off)
• Can be stored for a long time
• It can last up to 50 years when properly cared
• It can contain text, graphics, videos and sound
Disadvantages
• Can be attacked by a virus
• Can be scratched hence distortion
• Some kinds of compact discs are read only (CD-ROM and DVD-ROM)
(c) (i) State four precautions which should be taken to prevent viruses from affecting
computers. (04 marks)
• Ensure your computer has the latest anti-virus
• Ensure that your anti-virus program is actually switched on
• Ensure that the e-mail is from a trusted source before opening it
• Never start up a computer with an infected floppy disk in the floppy drive
• Scan all floppy disks and files for possible virus infection before opening them
(ii) Explain the term computer virus. (01 mark)
A computer virus is a program designed to alter the way your computer functions, without your
knowledge or consent.
2.(a) Staff in a firm of Solicitors uses type writers for all letters and forms. The firm decides to
introduce word processors to make the office work more efficient. State three reasons why this
change may worry some office staff? (03 marks)
• It could cause an employment to them
• They could be computer illiterate
• The maintenance costs are high
(b) After sometime, most of the staff finds out that the word processors make their jobs easier.
Mention three reasons why their jobs are made easier? (03 marks)
• It makes work easy
• It can store work for future use
• It can print work of better quality
(c) What word processors function, would you use to;
(i) Make headings more obvious (01 mark)
Bold
(ii) Type an address at the right of a document. (01 mark)
Right align
(iii) Produce a draft document with space between the lines. (01 mark)
Line spacing
(iv) To make changes to a document in the following way; Italicizing, changing font
color and underlining. (01 mark)
formatting
(d) ……………..…… is a word processor that uses ONLY a key board in its operation?
(01 mark)
DOS Editor
Word perfect
(e) What is the difference between lower case and upper case. (02 marks)
Uppercase is composed of capital letters and lowercase is composed of small letters
(f) Explain what is meant by the term “Save As”? (02 marks)
This is a document used to effect the process of saving documents from the memory storage to a
permanent storage or from one drive to another and also when changing a name of a document
to another.

3.The spreadsheet below shows “THE KATUNKUMA COLLEGE SHOP SALES”

1 A B C D E F G H
2 THE KATUKUMA COLLEGE SHOP SALES
3 Day I.C Sales Costs Income Profit Profit % Donation
4 Monday William 45 $15.50 $15.50 $4.20 $27.10 $1.05
5 Tuesday Katherine 53 $18.63 $18.63 $5.85 $31.24 $1.46
6 Wednesday Jennifer 37 $11.80 $11.83 $3.97 $31.24 $0.99
7 Thursday Christopher $21.20 $21.20 $5.45 $34.58 $1.36
8 Friday Joanna 64 $19.25 $19.25 $5.65 $25.71 $1.41
9 Total 271 $86.06 $86.06 $25.09 $29.35 $6.27
10 Average 54.1 $17.21 $17.21 $5.02 $29.15 $
The Shop sales spreadsheet showing the result of changing a charity percentage to 25%
(a). State the entry for the cell below G5 (01 mark)
$31.24
(b) (i) What is the formula used to calculate the total cost? (01 mark)
=sum(D4:D8)
(ii) Find the entry in C7 (01 mark)
=sum(C4:C8) – (C4+C5+C6+C8)
(c) If the range of cells from A4 to A8 is A4:A8, given the range for
(i) The four cells below G7 (02 marks)
G8:G11
(ii) The four cells to the left of G7 (02 marks)
G7:K7

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(iii) What else can you put in spreadsheets cells besides text and numbers?
(01 mark)
• Formulas
• Alphanumeric
(d) Name three different operations, which you would expect in a spreadsheet cell?
(03 marks)
Symbol Description example
• () Parentheses =B3*(B1+B6)
• * Multiplication =B2*C6
• / Division =(B3/C9)
• + Addition =(B3+C5)
• % Percentage =C5*75%
• - Subtraction =(C3-C6)
• ^ Exponential =B3^5
(e) Name three different types of number format you would expect in a spreadsheet cell?
(03 marks)
General Number Currency
Date Time Percentage
Fraction Accounting Custom
Special
4.(a) What is meant by the following terms
(i) E-mail (02 marks)
This is the transfer of electronic messages from one geographical location to another using
computers and related computerized devices.
(ii) Internet (02 marks)
This is the global connection of computers whereby access to information worldwide is
enhanced.
(b) Explain briefly how the Internet can be used as a learning tool. (03 marks)
• Computer Assisted Instructions (CAI), so that teachers can use computers and other IT
equipment to present teaching materials in a more interesting way.
• Computer Assisted Learning (CAL), so that students can use computers and appropriate
software to learn at their own pace.
• Computer Assisted Assessment (CAA), which may reduce the time and labour to mark the
answer scripts.
• Distance learning through computer – based training and Web – based training.
• Electronic library system for searching, borrowing and returning books.
• The school Administration and management System (SAMS) for keeping records of students
and producing report cards or other related documents.
(c) Mention
(i) Four advantages of the Internet (04 marks)
• Enhancement of communication
• Access to information worldwide
• Shop for goods and services
• Provide information to the public
(ii) Four disadvantages of the Internet (04 marks)
• There is no privacy for information
• Information control is limited
• Illegal material is in plenty
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• Piracy
5.(a) List five examples of data types that can be in a record. (05 marks)
• Memo
• Text
• Number
• Date/Time
• Currency
• Auto-number
• OLE Object
• Hyperlink
• Lookup wizard
• Logical / Boolean data types (Yes/No. True/False)
(b) Outline the function of each of the data types listed in (a) above (05 marks)
• Text type which may hold letters, numbers or special characters
• Memo type which may contain text of any type or length
• Numeric type which may hold day, month and year information
• Currency type which may hold dollar and cents amounts
• Boolean type which may hold values that is true or false
• OLE object for holding pictures
(c) Differentiate between a field and an attribute, give an example of each.(02 marks)
A field is a unit of data yet an attribute is a group of fields or columns in a table.
Examples:-
A field is a unit of data consisting of one or more characters e.g Your address name.
Attribute in relation to database is a column
(d) Outline the importance of a primary key in a database. (01 mark)
A primary key is used to ensure that there are no duplicate fields in a table.
6.(a) What is meant by the following terms
(i) HTML (02 marks)
Hyper Text Markup Language is a language (text codes) used on the Internet.
(ii) Website (02 marks)
Is an electronic page that has links with other pages and contains information and data.
(b) State three advantages of web publishing. (03 marks)
• Easy access to information
• Electronic commerce (E-commerce)
• Easy communication
(c) Describe how a web page is a source of information. (04 marks)
• It is a source of information in terms of research getting information on the internet.
• Education online connectivity
• Advertisement
• Entertainment
(b) What is the difference between WWW and Web page. (04 marks)
WWW (worldwide web) which is a system of Internet server that support the hypertext markup
language documents and a web page is a file of information stored on a web server.
7.(a) What is meant by the term computer generation? (01 mark)
Computer generation is the technological advancement which has been classified into
four generations

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(b) State five difference between the first and fourth generation of computers.
(05 marks)
FIRST GENERATION FOURTH GENERATION
Vacuum tubes for internal operation Large-scale and very large scale
integration for internal operation
Magnetic drums for primary memory SDRAM chips for primary memory
Limited primary memory Pentium iv have minimum of 128MB
of memory
Low input processing speed and reality Fourth generation computers have high
speeds of processing ranging from
2.0MHZ to 3.0MHZ
Increased use of high level languages A variety of high level programming
languages and OOP language
Programming system Fourth generation computers need no
special language for each processor
(c) (i) Define Digital Computers? (01 mark)
Digital computers are computers which produce their information in binary codes.
(ii) Give two main differences between digital and analog computers. (02 marks)
Digital computers Analog computers
Produce data in discrete form Produce data in continuous form
Not continuous (discrete pulse) Continuous voltage
Can only have one of two voltage levels Can have any voltage levels
Voltage jumps between levels Wave voltage as time progress
(d) (i) What is computer Hardware. (01 mark)
These are physical pieces of equipment comprising of electronic and electromechanical parts
of the computer.
(ii) List five examples of hardware devices. (05 marks)
Input hardware like mouse, keyboard
Storage hardware that is primary and secondary
Output hardware such as printers and plotters
Communications hardware like modems and cables
8.(a) Write DOS in full. (01 mark)
Disk Operating System
(b) State four differences between DOS and Windows. (04 marks)
DOS- Command line interface Windows- Graphical user interface
A command line interface takes up little Graphical user interface needs or requires more
memory and does not require a very fast memory as well as a fast processor
processor
Operation is fast because commands can be Operations in a window environment depend
entered directly through the keyboard. on the powerfulness of the processor with 3.1
Many commands can be grouped together as a It is difficult to automate functions for expert
batch file so that repetitive tasks can be users
automated
Commands have be memorized Graphical user interface is user friendly
because it is easy to learn and work with.
Commands have be memorized Commands need not to be memorized because
the commands are represented in icons and
pictures
(c) (i) Define application software. (01 mark)
Application software refers to programs that perform specific tasks for users.

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(ii) Give any two distinctions between word processing and desktop publishing.
(02 marks)
Word processors are used to create, edit, format, save and print documents that contain text and
graphics while Desktop publishing software is used to design and produce complicated
documents that contain text, graphics and brilliant colors.
Text editors are simple word processors and are generally used to type with anti-special
formatting are mainly used to write small notes, memos and programs while DTP is ideal for the
production of high quality color documents such as newsletters, catalogs, textbooks and annual
reports.
(d) State four uses of a word processor. (04 marks)
Letters
Memos
Reports
Mailing reports
9.(a) Define the following terms.
(i) Internet (01 mark)
Internet is a worldwide collection of networks linked together for resource sharing.
(ii) Intranet (01 mark)
Intranet is a small version of the internet used within an organization.
(b) Give two differences between Internet and Intranet. (02 marks)
Internet is a worldwide collection of networks linked together for resource sharing while Intranet
is a small version of the internet used within an organization.
(c) Explain the following Internet terms.
(i) TCP (01 mark)
TCP – Transmission Control Protocol is a set of rules used along with Internet protocol to send
and receive messages.
(ii) IRC (01 mark)
IRC – Internet Relay Chatting is a service on the Internet that allows users to chat with each
other by typing lines of text on the computer.
(c) State three factors affecting computer communication speed over the Internet.
(03 marks)
The transfer rate of transmission medium depends on the medium’s bandwidth and its speed.
The transfer rate is the speed of transmitting data and information.
Capacity of hardware – hubs, switches and network interface cards have their own maximum
speeds.
The server – amount of RAM and the speed of the hard disk
Location of software and files – storing software on the workstation’s hard disks reduce
network traffic and speed up performance.
(d) Mention four requirements needed to connect to the Internet. (04 marks)
An ISP to supply the Internet
A PC (computer with a network card)
Network operating system
A browser (Internet explorer or Netscape navigator)
Communication media (Physical cables eg twisted pair, coaxial cable or wireless
communication eg Wireless antenna, microwave infrared)

10.(a) What is the meaning of these terms?

(i) Worksheet (01 mark)
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This is composed of row and columns in a spreadsheet workbook.
(ii) Active cell (01 mark)
This is where the cursor is placed at a particular time.
The spreadsheet below shows sales of a second hand cloth store in a given week. Answer
questions (b) to (d) on the spreadsheet.
A B C D E F
1 SECOND HAND – CLOTH STORE
2 Day Dept Units Sold Cost Price ($) Selling price ($) Profit ($)
3 Monday Shirts 46 16.50 20.00 3.50
4 Tuesday Shirts 60 18.70 30.00 12.00
5 Wednesday Shirts 36 11.40 16.00 …….
6 Thursday Shirts ……. 21.30 26.00 5.13
7 Friday Shirts 60 19.25 21.00 2.65
8 Totals 300 87.15 115.63 29.43
9 Average 60 17.43 23.13 5.90
(b) State the entry for cell E6 (01 mark)
26.00
(c) What is the formula used to calculate the;
(i) Totals for
Units sold (01 mark)
=SUM(C3:C7)
Selling (01 mark)
=SUM(E3:E7)
Profits (01 mark)
=SUM(F3:F7)
(ii) Average for
Ø Units sold (01 mark)
=AVERAGE(C3:C7)
Ø Cost price (01 mark)
=AVERAGE(D3:D7)
Ø Selling (01 mark)
=AVERAGE(E3:E7)
(d) Find entries
o F5 (02 marks)
=(F8) – (F3+F4+F6+F7)
29.43 – 3.50+12.00+5.13+2.65
29.43 – 23.28
6.15
o C6 (02 marks)
=(C8) – (C3+C4+C5+C7)
300 – 46+60+36+60
300 – 202
98

(e) State two examples of spreadsheet programs. (02 marks)

Lotus 1-2-3
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 Microsoft excel
Apple numbers
Open office calc
Up-planner

11.(a) Explain the meaning of the following database terms

(i) Forms (01 mark)
Forms provide alternative to tables of data entry and viewing records.
(ii) Query (01 mark)
Query is used to locate specific records with in the table or ask questions to your database.
(b) Differentiate between;
(i) A field and a record in a database (02 marks)
A field is a column in a table that contains a specific piece of information within a record. (It is a
piece of information in a record)
A record is a row in a table that contains information about a given person, product or event.
(An individual entry in a table)
(ii) Give an example of each
Field (01 mark)
First name
Record (01 mark)
Claire
(c) How would you do the following using a word processor?
(i) Put space between sentences (01 mark)
Spacebar
(ii) Put a title/heading in the middle of a line (01 mark)
Centre
(iii) Make changes to a document (01 mark)
Edit
Get a hard copy of a document (01 mark)
Print
(d) State three differences between floppy disks and compact disks. (03 mark)
Floppy diskette CD disc
Storage capacity 1.44MB Storage capacity 640MB
Access speed is slow compared to Compact Access speed is faster compared to floppy
Disk disk
Not durable Durable if kept under the right conditions
(no heat, dust, moisture and scratches)
Cannot handle multimedia because of Popular in storing multimedia
access time
12. (a) Explain the following
(i) HTML (02 marks)
HTML is one of the main languages used to create web pages for the Internet
(ii) Website (02 marks)
Websites is a collection of related web pages

(iii) WWW (02 marks)

WWW is worldwide web is a system of Internet server that support the hypertext markup
language documents.

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(b) (i) What is a web page address? (02 marks)
It is a uniform resource locator which is unique address of a web page.
(ii) Give any two examples that qualify as web page address. (02 marks)
http://www.mac.ac.ug
http://www.yahoo.com
http://www.google.co.ug
(c) (i) What is the difference between a web page and an HTML? (02 marks)
A web page is a file of information stored on a web server and an HTML is one of the main
languages used to create web pages for the Internet.
(ii) Write URL in full? (01 mark)
URL – Uniform Resource Locator
(iii) outline three precautions that should be taken in a computer laboratory.(03 marks)
Switch on your computer hardware starting from the wall socket switch, UPS or stabilizer,
computer then printer.
Avoid making connections when power is on
Avoid abrupt switching off and on the computer system
Place the microcomputers in a dust free environment with good ventilation
A micro computer should not be exposed to direct sunlight
Do not open the computer for inside cleaning, this should be handled by a qualified personel.
13.(a) Explain the following terms in relation to e-mail
(i) Subject: (01 mark)
The theme of the email message
(ii) To: (01 mark)
Carries the address of the recipient
(iii) CC: (01 mark)
Enables copies of the email message to be sent to the third party while acknowledging other
recipients.
(iv) BCC: (01 mark)
Enables copies of the email message to be sent to the third party without acknowledging any
other recipient.
(b) State four advantages of e-mail communication over ordinary mail. (04 marks)
A message can be sent anywhere in the world at the price of a call, without having to leave
your desk.
Speed of delivery – the message will arrive in a few minutes and can be picked up the next
time recipients look at their email.
Ability to send to multiple recipients – the message can be sent simultaneously to a group of
people.
It is very easy to send a reply to an email as soon as it is received using a reply button.
Large files such as spreadsheets and graphics can be sent as attachments.
Low cost that is cheap.
Can be used for advertising
Assurance of whether the mail has been delivered
No use of stamps
It sends multimedia
(c) (i) Distinguish between Internet and e-mail (04 marks)
Internet is the worldwide collection of networks linked together while e-mail is a service that
enables exchange of electronic messages over ICT devices.
(ii) What do the following terms stand for in full
FTP (01 mark)
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File Transfer Protocol
TCP (01 mark)
Transmission Control Protocol
(iii) Explain briefly the FTP services (01 mark)
FTP enables large files transfer from a client computer to a remote and from a remote to a client
computer.
14. (a) Identify four tasks one can do with a computer. (04 marks)
E-mail communication
Word processing
Spreadsheet application
Statistical analysis
Entertainment
Others – saving, printing, storing, manipulating data and study guides.
(b) List any four requirements needed to set up a local area network (LAN). Hub or switch
Communication media
Computers
Routers
Network cards
Network operating system software
Power to run the system
(c) State any four functions of an operating system. (04 marks)
Memory management
Process management
Device management
File management
It acts as an interface between the computer user and the computer
Schedules jobs
(d) List any three programming languages (03 marks)
Pascal
BASIC
Java
FORTRAN
C+
14.(a) (i) Identify three precautions a web designer should consider when designing a web
page. (04 marks)
Precious content
Use minimal graphics
Consumer requirements
Copyright consideration
Take into account versions of client browsers
Avoid use of frames
(ii) Why is it not good to have a lot of graphics on a web page? (02 marks)
It may take too long to load
Client computer may support different color depths
Takes a lot of space
(b) List four qualities of a good web page. (04 marks)
it should load quickly
should have feed backs
should have a web page title and a brief summary about the page
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 should have resources to other resources
it should have date of last update
should have good navigation buttons
(c) Give three advantages of Optic fibre cable over UTP (unshielded twisted pair)
it is more resistant to external interfaces
it transmits more data – supports large band width
fast data transmission
the signal is not attenuation that is signal signal strength remains constant.
15.(a) (i) What is an application package? (02 marks)
Application package is a user software program designed to accomplish a given task.
(ii) What is a custom made package? (02 marks)
It is an application program designed to meet clients’ particular needs.

(b) (i) Distinguish between custom made and off shelf application packages.
(02 marks)
A custom made is developed to meet particular needs for end users whereas off-shelves are of
general nature and solve needs which are common in nature such as word processing and
spreadsheets.
(ii) State three advantages of off shelf packages. (03 marks)
Better documentation
More standardized
Larger number of users
Fewer modifications
Relatively inexpensive
Readily available
They can be customized
Have less errors
(iii) State two disadvantages of off shelf packages. (02 marks)
Lock into software vendors
Inflexibility in the application package
(c) (i) What is word processing? (01 mark)
It is a process where text is manipulated to form documents and reports.
(ii) List three word processing application packages. (03 marks)
Word perfect
Word star
Microsoft word
Lotus Ami pro
Word pad
16.(a) (i) What is a virus? (01 mark)
It is a program that copies its self onto files or programs and destroys software and the entire
computer system.
(ii) Outline the four common ways in which viruses are spread. (04 marks)
Opening an infected file
Running an infected program
Use of the infected diskette
Through internet/e-mail
Use of infected hard disks
Through free ware/share ware
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 Starting up a computer with an infected floppy disk.
(b) State four ways used to protect your computer against viruses. (04 marks)
Discouraging use of external diskettes
Installing Up to date antivirus program version
Write protect the recovery disk before using it
Backup the important files regulary
(c) (i) Name any three virus scanning software. (03 marks)
Norton antivirus
NOD32
Thunder byte
AVG
F-secure
Kaspersky

(ii) List any three symptoms of computers with a virus (03 marks)
Computers may freeze
Computers may be rude
Corrupted files
A computer may fail to solve or accessing a file to save
Failure to do print jobs

17. (a) State four major characteristics of the third generation computers. (04 marks)
They used integrated circuits
Magnetic disk was developed during this period for storage purposes
Computer memory expanded to 2 megabytes of RAM
Speed accelerated to 5 million instruction per second.
Use of parallel processing
Development of microprocessors
(b) What do you understand by the following terms?
(i) Command line interface (02 marks)
With command line interface, a user types keywords or press special keys on the key board to
enter data and instructions.
(ii) Graphical user interface (02 marks)
A graphical user interface allows a user to use menus and visual images such as Icons, buttons
and other graphical objects to issue commands.
(iii) Mechanical computers (02 marks)
Mechanical computers are computers composed of mainly movable parts that is wheels and
axles.
(c) Give two examples of operating systems with the following
(i) Command line interface (02 marks)
UNIX
LINUX
Susie Linux
Novel Netware
(ii) Give two examples of electro- mechanical computers. (02 marks)
Leibniz calculator
Analytical engine
18.(a) Write the following abbreviations in full
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(i) LSI (01 mark)
Large Scale Integration
(ii) COBOL (01 mark)
Common Business Oriented Languages
(iii) BASIC (01 mark)
Beginners All purpose Symbolic Instruction Code
(b) Distinguish between mainframe and mini computers. (02 mark)
Main frame computers Mini computers
Physically larger compared to mini Physically smaller compared to main frame
computers computers
Faster and more powerful in processing Slower and less powerful in processing
data data
Can be connected to between 500-1000 Can be connected to between 50-500 users
users
Used commercially and academically as Used commercially for supermarkets and
Internet code bigger organizations

(c) Name two instructions that computers use to do their work. (02 marks)
Data signals
Control
(d) List down any five components that are part of the system unit. (05 marks)
Power supply
Mother board
CPU or processor chip
RAM chips
ROM chips
Expansion slots
Bus lines
Ports
PC (PCMCIA) slots and cards
(e) (i) What is a CD-ROM? (02 marks)
CD-ROM which stands for compact disk read only memory is an optical disk format that is used
to hold pre-recorded text, graphics and sound.
(ii) Mention one advantage of a CD-ROM over a hard disk. (01 mark)
CD-ROMs cannot be written or erased by users (store permanently)
19.(a) Mention any three safety security measures taken in a computer laboratory.
(03 marks)
Dust free cover computer ventilators
Switch on your computer hardware system starting from the wall socket
Avoid abrupt switching off and on the computer system
Avoid liquid substances like water and juices
(b) What is a system software in a computer system? (02 marks)
System software is a set of programs software which manages the operation of the computer
itself.
(c) Name three examples of system software. (03 marks)
Operating system (DOS, Windows, Unix, Linux)
Programming languages (BASIC, FORTRAN, COBOL)
System Utilities (Anti-viruses)

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(d) Name any four functions of Utility programs. (04 marks)
Anti-virus utility- virus scanners scan for computer viruses among files and folders
Archive utilities is an output stream or a single file when provided with a directory or a set of
files.
File compression utilities – out put a shorter stream or a smaller file when provided with a
stream or file
Application launchers – provide a convenient access point for application software.
(e) What do you understand by the following terms?
(i) Editing (01 mark)
Correcting mistakes – formatting improving on the appearance
(ii) Saving (01 mark)
Transferring of data and information from memory to secondary storage
(iii) Trouble shooting (01 mark)
Is the correcting and rectifying errors and mistakes
20.(a) What is a computer spreadsheet? (02 marks)
It is an application package used for manipulating of figures

(b) Name four functions of a spreadsheet software. (04 marks)

Data sorting – the ability to create, edit, saves and retrieves work sheets
Charting facility to draw graphs data sources
Templates and built in functions and formulas for adding
Data formatting, summarizing, ability to perform “what if analysis”
(c) List three data types of entries in spreadsheets. (03 marks)
Labels
Values
Functions
(d) Mention three types of graphs created in spreadsheets. (03 marks)
Line graph
Pie charts
Bar graphs
XY scatter
Area
Doughnut
Radar
Surface
3D- pie chart
3D- bar graph
Bubble
Stock
Cylinders
Cones
21.(e) (i) What is a computer virus? (01 mark)
A harmful program which when runs on a computer may alter the information, files and damage
data stored in it.
(ii) Mention two ways in which a computer can be infected by a virus. (02 marks)
Receiving e-mails
Internet downloads
Web pages
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 Software on CD-ROMs or floppy diskettes
21. (a) Write the words below in full?
(i) FTP (01 mark)
File transfer protocol
(ii) WAN (01 mark)
Wide Area Network
(b) State any three factors that affect communication speed on the Internet. (03 marks)
Transmission (frequency and band width)
Line configuration (point to point and multi point)
Serial and parallel transmission
Direction of transmission flow (simplex, half duplex and full duplex)
Protocols (rules of transmission medium)
Type of processor
(c) Distinguish between the E-mail and the Internet. (03 marks)
E-mail is the transfer of electronic files from one computer to another on the Internet and Internet
is global collection of networks linked together.
(d) What is a server? (01 mark)
A server is the central or host computer that manages the resources on a network.

(e) List any two functions of a server? (02 marks)

It provides a centralized storage area for programs, data and information
A dedicated server is a server that performs a specific task
(a) Give four differences between the hard disk and a floppy diskette. (04 marks)
Hard disk Floppy
Large storage space (32 GB and +) Little storage capacity (1.44MB)
Physically large in size Physically small in size
Normally fixed inside the system unit Normally removed
It is expensive It is cheap
22. (a) What is a database? (01 mark)
A database is a collection of data organized in a way that allows access, retrieval and use of the
data.
(b) Distinguish between Microsoft Access and Databases. (03 marks)
A database is a collection of data organized in a way that allows access, retrieval and use of the
data while Microsoft Access is one of popular database software.
(c) List four examples of data which can be used to create a database. (04 marks)
Flight information
Phone inquiry system
Database systems in the public libraries and Banks
(d) Mention three examples of Database management software. (03 marks)
Inventory systems
School management systems
Library system for keeping books
Database for car and number plates
Database for insurance companies
(e) Give four advantages of electronic databases over manual databases. (04 marks)
Reduction of data redundancy – storing most of data in one place means less duplication and
less required space

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 Enhancement of data integrity because data are centralized fewer updating errors occur and
greater accuracy can be maintained.
Ensured data independence – data are entered, stored, application programs.
Facilities of data sharing and integration – database systems offer users the ability to combine
or to cross-reference data in many different ways.
23. (a) Explain the following terms as used in presentation software
(i) Slide show (02 marks)
Slide show – the display of slides in a sequence moving from one slide to another.
(ii) Slide sorter (02 marks)
Slide sorter – this is a display where slides appear in a miniature form so that they can easily re-
arrange them or manipulate.
(iii) Slide Layout (02 marks)
Refers to single slide format and design.
(b) Explain the importance of presentations. (03 marks)
Used for visual aid communication
Used for summarizing content for presentation
Used for advertising
(c) Describe one function of a slide master. (03 marks)
This stores all default attributes that you wish to apply to slides including text formatting and
positioning, background and standard graphic such as your company logo.

(d) Outline how you would create a transitional Loop. (03 marks)
Slides made – slide show – menu – transition submenu – transition.
Windows –select timing – select condition – loop until escape key is pressed.
24.(a) Write the following abbreviations in full.
(i) GUI (01 mark)
Graphical User Interface
(ii) ASCII (01 mark)
American Standard Code Decimal Interchange Code
(iii) EBCDIC (01 mark)
Extended Binary Coded Decimal Interchange Code
(iv) URL (01 mark)
Uniform Resource Locator
(b) Explain the following Internet services:
(i) TELNET (02 marks)
TELNET – a terminal emulation protocol that allows a user to log on to a remote device.
(ii) WWW (02 marks)
WWW (worldwide web) is a system of Internet servers that supports the Hypertext markup
language documents.
(iii) E-mail (02 marks)
E-mail (Electronic mail) – the transmission of messages to one or more recipients over a
network.
(c) What do you understand by the following terms?
(i) Computer-file (02 marks)
Is a document containing tables or characters
(ii) File name extension (02 marks)
Defines what type of file and may also define from which application it belongs.
(d) Specify the file types associated with the following file extensions: .
[email protected] +256773650852/075675425822
(i) .exe (01 mark)
Executive file
(ii) .txt (01 mark)
Text file
(iii).doc (01 mark)
document
25.(a) Why is the binary number system used for computers? (01 mark)
It is because the computer (CPU) understands only binary for every character is represented in
binary form in the ASCII table.
(b) Convert the
(i) Binary number 10101010 to its decimal equivalent. (02 marks)
7 6 5 4 3 2 1 0
10101010
(1*27) + (0*26) + (1*25) + (0*24) + (1*23) + (0*22) + (1*21) +(0*20)
(1*128) + (0*64) + (1*32) + (0*16) + (1*8) + (0*4) + (1*2) + (0*0)
128 + 0 + 32 + 0 + 8 + 0 + 2 + 0
128 + 32 + 8 + 2
170

(ii) Decimal number 121 to its binary equivalent. (02 marks)

121

2 121 1
2 60 0
2 30 0
2 15 1
2 7 1
2 3 1
1
1 1 1 1 0 0 1binary
(c)(i) Explain the meaning of the term control unit as used in a computer system.
(02 marks)
The control unit extracts the instructions from the main memory, decodes them and executes
them.
(ii)State any two functions of the control unit. (02 marks)
Decodes instruction (is the process of translating the instructions into commands the computer
can execute)
Executes instructions (is the process of carrying out the command)
(iii) Define a byte (01 mark)
A byte is eight bits grouped together
(d) Distinguish between ROM and RAM (04 marks)
RAM ROM
RAM is volatile ROM is non volatile
RAM is read and write ROM is read only

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RAM is temporary ROM is permanent
RAM can be increased ROM not normally increased

26.(a) (i) Define the term band width. (02 marks)

Band width is the rate of speed of data through a channel and is expressed in bits per second
(ii) List three communication media. (03 marks)
Wireless base communication media
Wire base communication media
Satellite communication media

(b) Below are specifications for two different types of computers A and B.
Specification Computer A Computer B
RAM 64 MB 128MB
HARD DISK 700MB 20GB
SPEED 800MHz 1GHz
COMPUTER WORD 32-bit 64-bit
NETWORK CARD NO YES
VIDEO CARD YES YES

Study them and answer the questions that follow:

(i) Which computer is faster in processing data?
Computer B (1GHZ)
(ii) How many bytes can computer A handle at the same time?
8bits = 1byte therefore it is
32bits = 4bytes
(iii) Which computer is more likely to be connected to a LAN and why?
Computer B because it has a network card
(c ) Define the following terms:
(i) Software (02 marks)
Software is a program consisting of step by step instructions that tell the computer how to
perform a task.
(ii)Hardware (02 marks)
Hardware is the electric, electronic and mechanical components that make up a computer system.
(iii) Application program (02 marks)
Application program is a software that can perform useful work on general purpose tasks.
(d)Distinguish between down loading and uploading a computer. (04 marks)
Downloading means that you retrieve files from another computer and store them in your
computer on a network. And uploading means that you send files from your computer to another
computer on a network.
27.(a) (i)Define the term computer Virus? (02 marks)
Computer virus is a deviant program that affects or attacks computer systems and destroys or
corrupts data.
(ii)Identify any three possible symptoms of computer viruses. (03 marks)
Less memory available than usual
Unfamiliar graphics
Programs taking longer than usual to load
Disk access seeming excessive for simple tasks
Usually error message occurring more frequently

[email protected] +256773650852/075675425822
(b) State two ways in which one can guard a computer system against viruses. (02 marks)
Install an anti-virus utility and update its virus definitions frequently
Never start up a computer with an infected floppy disk in the floppy drive
Scan all floppy disks and files for possible virus infection before opening them
( c) (i) What do you understand by the term screen saver as applied to computers?
Screen saver is a utility that supposedly prevents a monitor display from being etched by an
unchanging image.
It is a utility that causes the monitor’s screen to display a moving image or blank screen if no key
board or mouse activity occurs for a specified time period.
(ii) State any two applications of a screen saver program. (02 marks)
Entertainment
(iii) State two precautions that should be taken when cleaning a screen display area.
(02 marks)
Never use a watery (wet cloth) to clean your screen
Never put your screen near magnetic media
Always ask a technician for help
(d) State any two steps that must be followed to safely shut down a computer from the
Microsoft word file. (02 marks)
Click on file save as the document
Click on the close
Click on file exit
Click on start up, shutdown to shutdown the computer
28.(a) Define the following terms:
(i) Warm booting (02 marks)
Warm booting is the process of restarting a computer that is powered on.

(ii) Monitor (02 marks)

Monitor is an output device that show programming instructions and data as they are being input
and information after it is processed.
(iii) Folder (02 marks)
Folder is where files are kept and sub folders.
(iv) Artificial intelligence (02 marks)
Artificial intelligence is a group of related technologies that attempt to develop machines to
emulate human like qualities such as learning, reasoning, communicating, seeing and hearing for
example robots, expert systems.
(b) (i) List any two ways of starting an application in windows. (02 marks)
You can start by clicking on the icon program on the desktop
You can start by clicking on the start menu
From programs choose the application (Ms Excel, Ms Power point
(ii) What is the Windows utility used to view contents of a floppy, hard and network drives?
(02 marks)
Clicking on the desktop
Clicking on start open, program the applications
(iii) What must be done to floppy disks before they are used? (02 marks)
Before they are used they are supposed to be formatted.
(iv) What do we call the basic applications that are built into windows that allow us to
perform tasks like drawing or text editing? (02 marks)
Application software – editors
[email protected] +256773650852/075675425822
 Paint brush
Word pad
(c)(i) CD-ROM stands for ? (01 mark)
CD-ROM stands for Compact Disk – Read Only Memory
(ii)State two ways in which a CD-ROM can be useful in education. (02 marks)
Storage purposes
Educative CD
(iii) State three precautions for correct handling of diskettes. (03 marks)
Do not touch disk surface
Do not bend them
Do not stick them with sharp objects
Do not staple a disk to a file folder
Do not spill a coke or any liquid to it
Keep diskettes out of moisture
Keep diskettes from magnetic fields
29.(a)write the following abbreviations in full.
(i) CAD (01 mark)
Computer Aided Design
(ii) CPU (01 mark)
Central Processing Unit
(iii) I.C (01 mark)
Integrated circuits
(iv) IP (01 mark)
Internet Protocol
(b) Define the following terms:
(i) Hard copy (01 mark)
Hard copy refers to a printed output

(ii) Soft copy (01 mark)

Softcopy refers to data that is shown on a display screen or is in audio or voice
(iii)Bug (01 mark)
Bug is an error in a program that causes it not to work.
(c ) Explain the meaning of the following:
(i)HTTP (02 marks)
HTTP (Hyper Text Transfer Protocol) is a protocol that is commonly used in exchanging files
such as text, graphics, videos on the internet.
(ii)HTML (02 marks)
HTML (Hyper Text Markup Language) is a markup language that describes how a web page
should be formatted and displayed in a web browser.
(d)Fill in the gaps in the table below.
Task Type of software that can be used.
(i) Produce a document Adobe Photoshop, paintbrush, Ms-word
(ii) present a lecture Presentation software (power point
(iii) do financial accounting calculations MS-Excel
(iv)Reading information on the internet Web browsers like windows explorer
30.(a) Give any three safety rules that should be followed in a computer laboratory.
(03 marks)
Avoid dust

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 Proper shutdown of a computer
Temperature settings
Proper aeration
Avoid use of liquids
(b) Define the following terms as used in computer:
(i) Directory (01 mark)
Directory is a collection of files on a given storage media
(ii)Modem (01 mark)
Modem is a communication device that converts between analog and digital signals and digital to
analog signals.
(c) (i)Name any five peripheral devices of a computer. (05 marks)
Key board
Mouse
Printer
Microphone
Joy stick
Light pen
Track ball
(ii)Give the function of each device named in ( c)(i) above. (05 marks)
Key board for inputting data/Information/Instructions
Mouse for controlling the cursor on the screen
Printer for producing hard copies
Track ball for inputting information as a pointing device
Microphone are the components of a computer that also allow one to input data inform of
voice recognitions.

21. (a) Explain the following terms as used in computer studies:

(i) System software (02 marks)
System software consists of programs that control the operations of the computer and its devices.
(ii) Application software (02 marks)
Application software refers to programs that perform specific tasks for users.
(iii) Utility programs (02 marks)
Utility program is a type of system software that performs a specific task usually related to
managing a computer, it devices or its programs.
(b) Outline four functions of an operating system software. (04 marks)
Memory management
Spooling print jobs
Configuring devices
Monitoring system performance
Administering security
File management
User interface
Booting
Processing managing.
( c) List any five operating systems that you know. (05 marks)
DOS
Windows 95
Windows 3.x
Windows 98
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 Windows CE
Windows XP home
31.(a) Write the following in full in relation to computer.
(i) RAM (01 mark)
Random Access Memory
(ii) ROM (01 mark)
Read Only Memory
(iii) EPROM (01 marks)
Erasable Programmable Read Only Memory
(b)Distinguish between primary storage and secondary storage devices, giving an example of
each. (03 marks)
Primary storage memory is fast because it is accessed electronically and no mechanical
components are involved and secondary storage is non volatile and contents stored are
relatively more permanent.
Memory is expensive and its storage size on a computer system is usually limited and
secondary storage is cheap and almost unlimited storage space.
(c ) (i) Name three major parts of the CPU. (03 marks)
memory
ALU
Control Unit
(ii)Explain the function of each part in (c)(i) above. (06 marks)
Memory – it refers to working storage that holds data, instructions for processing and holds
data after it has been processed.
ALU – it performs the execution part of the machine cycle.
Control unit – it directs and co-ordinates most of the operations in the computer.
32.(a) Explain the following
(i)Telnet (02 marks)
Telnet – a terminal emulation protocol that allows a user to log onto a remote device. (computer)
(ii) FTP (02 marks)
FTP – File Transfer Protocol is an Internet standard to upload and download files.

(iii)TCP/IP (02 marks)

Transmission control protocol/Internet protocol is a suite of protocols that governs the way data
is transmitted across networks.
(iv) Intranet (02 marks)
Intranet is a small version of Internet used within an organization.
(b)What is a web browser? Give one example of a web browser. (03 marks)
Web browser is a software program that allows a user to access and view web pages.
Examples are:-
Internet explorer
Netscape navigator
Fire fox
Opera mini
(c) State four major components of an e-mail message. (04 marks)
Address of recipient
Subject Title
Body
Senders name and address (signature)
CC. carbon copy
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 BCC. Blind carbon copy
33.(a) Define the following terms in relation to database.
(i) File (01 mark)
File is a collection of many records
(ii) Record (01 mark)
Record is a collection of related data items/related fields
(iii) Field (01 mark)
Field contains specific piece of information within a record or a unit of data consisting of one or
more characters.
(b) Name three functions of databases: (03 marks)
Data storage
Data manipulation
Data retrieval
Data sorting
Enhanced data integrity
Application data independence
Improved security
Improved flexibility of information systems
(c)Outline four steps taken to create a simple database. (03 marks)
Planning
Design
File structure creation
Defining the fields

(d)With an illustration, explain how a shopkeeper can use spreadsheets to run the business.
(05 marks)
The shopkeeper creates a spreadsheet to show items stocked, cost price, selling price, profits
earned or expected.
Can create an income/expenditure spreadsheet to help calculate profit/loss of the business.
ITEMS Stock Cost price Selling Total cost Total sale Profit
price
Sugar
Salt
Oil
Beans

Distinguish between the following as used in computers:

(i) data and information. (02 marks)
Data consists of raw facts and figures that figures that are processed into information and
information is summarized data or otherwise manipulated (processed) data.
(ii) Domain name and IP address. (02 marks)

[email protected] +256773650852/075675425822
Domain name – it is the text version of an IP address and IP address Internet protocol address a
numeric unique identifier for a computer on the Internet.
(b) State two undesirable behaviors involving internet (02 marks)
Spam (containing unsolicited messages)
Pirating (illegal access to other user’s messages)
Watching immoral website before you are 18 years of age
Illicit material
Abusive and threatening messages
Hacking and cracking
impersonation
(c)(i) How does the use of the mouse make Windows easier compared to the use of the key
board alone ? (02 marks)
a mouse is user – friendly for computers
a mouse is easy and convenient to use
saves time
(ii)State any two major problems that often affect the proper functioning of the mouse.
it is not easy and convenient to input text with a mouse
issuing commands by using a mouse is slower than by using a key board.
It needs some practice in order to control a mouse properly.
dirty disrupts motion of the ball.
Nature of surface need for mouse-must be suitable.
Should not be too rough and not to smooth.
A mouse requires a flat surface to operate.
(iii)Suggest any two ways the mouse can be protected from the problems in ( c)(ii) above.
• Cleaning the ball and rollers regularly.
• Providing the correct roll surface/mouse pad.
• Avoid mouse falling.
34.(a) State any three advantages and three disadvantages of dot matrix printers over laser jet
printers.
Advantages (03 marks)
• They are inexpensive compared non-impact types.
• They can use stencils very well unlike any other non-impact type.
• They can print on triplicate document because of striking mechanism.
• Can print on mult-part stationary or make carbon copies.
• They can withstand dusty environment, vibrations and extreme temperature.
Disadvantages (03 marks)
• They are usually slow unlike non-impact types.
• They are noise when printing.
• They are not readily available on the market.
• They are not easily serviced because they are based on old technology.
(b) Identify any three advantages of display devices such as monitors over printers.
• Output can be modified or change easily.
• They are generally quite.
• No need of paper.
• Scrolling enables focus on a particular or part of the document.
• The time taken to display the image is fast.
( c) (i) Distinguish between primary and secondary storages . (02 marks)

[email protected] +256773650852/075675425822
• Primary storage refers to temporary storage of information the computer is currently working
on while secondary storage is the permanent storage of information for the future retrieval.
(ii) Give an example of each type of storage in (c) (i) above. (02 marks)
• Primary-RAM
• Secondary-magnetic and optical storage media
(iii) Identify one disadvantage of a hard disk over a floppy disk. (01 mark)
• A hard disk is less portable compared to a floppy disk.
• A hard disk is costly in terms of cost per unit of data.
• Hard disks are susceptible to virus-attacks.

(d)State a device that should be acquired along with a computer to help a user save work when
electricity is switched off. (01 mark)
• An uninterruptible power supply(ups)
35.(a) (i) what do you understand by the terms below in reference to word processing ?
(i) Formatting (01 mark)
Refers to making changes to the appearance of a document .
(ii) Editing (01 mark)
Refers to the reviewing and changing a document by making addition, deletions, or other
changes to conform to some agreed-upon standard.
(iii) Saving (01 mark)
It refers to coping data from a temporary area(memory)to a more permanent storage medium
(secondary storage)
(ii) Give two advantages of a hard copy over a soft copy. (02 marks)
• It can easily accessed by both the poor and rich readers.
• It cannot be easily changed with tracing.
• It can be read without a computer.
• It is cheaper compared to soft copy.
(b) Identify four advantages of using a word processing software instead of an ordinary
typewriter. (04 marks)
• You can make changes without retyping.
• Documents can be previewed before printing.
• Convenient to create for letters an mailing labels.
• Possible to create a new document from an existing one.

( c) Describe one situation where it is more beneficial to use Desktop publishing software
instead of word processing software. (03 marks)
• To produce news papers, magazines and leaflets.
( d) Name the labeled bars on a word processing screen below (03 marks)

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 X

Z
Y

X-menu bar
Y-scroll bar (vertical)
Z-status bar.
36.The worksheet below shows company bills (in dollars) paid for the months of July, August
and September:

A B C D E F
1 July August September Total($) Average($)
2 Rent 72 72 106 250 83.33
3 Electricity 24 0 66 90 30.00
4 Telephone 96 90 114 300 100.00
5 Stationery 48 38 64 150 50.00
6 Total 240 200 350 790

(a) Write down the formulas to calculate ;

(i)Totals for the month of July, August and September
Rent (01 mark)
=@ or sum (B2:D2) or B2+C2
Electricity (01 mark)
=@ or sum (B3:3) or B3+C3+D3

Telephone (01 mark)

=@ or sum (B4:D4) or B4+C4+D4
(b) It was an error to enter zero (0) in cell C3. State the cells in which the values would
change automatically when the correct amount is put. (03
marks)
E:3, F:3, C:6 and E:6 would change automatically.

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(c) List the values in the range B3:D4 in the above table. (02 marks)
24,66,69,90,,114 and 0
37. (a) Describe the term evolution of computers? (02 marks)
Evolution of computers refers to the technological advancement in the development of
computers over a period of time.
(b) Name four main characteristics of first generation computers. (04 marks)
They relied on vacuum tubes to store and process information
They used magnetic drum memories
Maximum memory size was approximately 2000bytes (2kilobytes)
The speed was 10 kilo instruction per second
Used punched cards for input and output
Limited primary memory
(c) How do the second generation computers differ from fifth generation computers? List
down four differences
Second generation computers Fifth generation computers
Used transistors for internal operations Used very large integrated circuits for internal
operations
Marked the beginning of high level A variety of high level programming is being
programming used
Slow processing speeds up to 32 kilobytes only High processing speeds measured in Giga hertz
from 4.0 to 10 Giga hertz
Hard magnetic drums for storage of data Uses hard disks made of Magnetic materials
shielded with metal for data storage
22. The database below contains data about items that have been ordered from various
Suppliers.
SUPPLIER CODE DELIVERY DATE PRICE ($)
AD 12 2146 28/09/07 44.99
C0 35 3724 30/09/07 249.50
MO 18 5613 05/10/07 98.15
LO 47 5613 11/10/07 102.75
PO 29 7215 17/10/07 127.50
RO 16 4639 19/10/07 22.89
(a) State the data types of the fields in the given table.
(i) Supplier (01 mark)
Text
(ii) Code (01 mark)
Number
(iii) Delivery Date (01 mark)
Date/Time
(iv) Price (01 mark)
Currency
(b) The following search condition is input (CODE = 5613) AND (PRICE ($) <100). Write
down the output using the Supplier field. (01 mark)
Supplier = MO18
(c) Write down a search condition that will search for all items with a price more than $50 that
will be delivered in October. (03 marks)
(PRICE ($)>50) AND DELIVERY DATE (<=31/10/07)

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 (PRICE ($)>50) AND DELIVERY DATE = OCTOBER
(d) Write down the output using only the SUPPLIER field if the records were sorted in
descending order. (02 marks)
RO16, PO29, MO18, LO45, CO12, and AD12

38. (a) (i) What is a spreadsheet? (02 marks)

Spreadsheet software is used to organize data in rows and columns, and perform calculations on
the data.
(ii) Give three examples of spreadsheet software. (03 marks)
Microsoft Excel
Lotus 1-2-3
Corel Quattro pro
Frame works
(b) Name three types of data that can be placed in a spreadsheet cell. (03 marks)
Values
Graphs
Data
Number
(c) What is a chart in spreadsheets?
Charting allows a user to display data in a graphical, rather than a numerical form eg line
charts, bar charts, bar charts and pie charts.
39. (a) In relation to computers, explain the meaning of the following terms?
(i) Intranet. (01 mark)
Intranet is a small version of the Internet used within an organization
(ii) Internet. (01 mark)
Internet is a worldwide collection of networks linked together.
(b) (i) Outline three benefits of networking computers. (03 marks)
Facilitates communication because people can communicate efficiently and easily via
e-mail, chat rooms, telephony and video conferencing.
Reduced cost by sharing hardware and software using net
Easy control and management of computers
Allow tight control over who has access to which data.
(ii) Outline three demerits of networking computers. (03 marks)
Virus threats
Once the server breaks down the who system goes down
It is expensive to set up especially cables
(c) What is a server in a computer network? (02 marks)
A server is the central or host computer that manages the resources on a computer.
40. (a) A computer system is a composition of several components. List any four
components that make up a computer system. (04 marks)
Software Information
Hardware
Communication
Human ware
Data
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(b) Briefly, explain the function of any three components you have given in (a) above.
(06 marks)
Software is a term of electronic instructions that tell the computer how to perform a task.
Hardware is comprised of the electronic and the electro-mechanical parts of the computer.
Human ware are users or operators of a computer that manage and process information
Communication hardware facilitates connection between computers and computer systems
over phone and other channels
Data are raw fact and figures that are processed into information.
Information is summarized data or otherwise manipulated data.
41. (a) (i) Explain what is meant by the term operating system. (02 marks)
It is a set of programs containing instructions that co-ordinates all the activities among computer
hardware devices.
(ii) Give any two features of a graphical user interface. (02 marks)
Buttons presenting option
Use of uniform menus
Use of icons representing commands
Images representing tasks or commands
(b) (i) Describe as precisely as possible the use of each of the following features.
List Box (02 marks)
List box is used when there is need to choose from an option
Drop down list (02 marks)
Drop down list is used if the menu is expanded
(c) Clearly state one example where any one of the above features in (b) (ii) can be used.
(02 marks)
List box – can be used in creating options in databases to ease selection of option
Drop down list – can also be used to word processing menu. All the menu titles have drop down
lists
. (a) Describe the computer terms below.
(i) Line spacing (02 marks)
Line spacing refers to the vertical distance between lines of text
(ii) Change case (02 marks)
Line spacing refers to making a text in uppercase, lower case, Title case or Toggle case
(b) Explain the following terms in presentation software
(i) Transition Looping (02 marks)
Transition looping is a facility which sets up the presentation to run continuously until it is
stopped by the presenter.
(ii) Slide master (02 marks)
Slide master is a single slide that controls all other slides in a given presentation
(ii) Slide layout (02 marks)
Slide layout is the given design of a slide showing divisions/areas or sections of a slide where
work can be done.
42. (a) State any two functions of a central processing unit (CPU) (02 marks)
CPU is the electronic device that interprets/decodes and carries out the instructions that tell
the computer how to work.
Processing data
Fetching and sending of commands and instruction.
Performs arithmetic and logic operations
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 Temporary storage/holding of data, instructions and results during processing
(b) Define the following memory storage terms.
(i) Bit (01 mark)
Bit is a short form for binary digit that is a bit is the smallest unit of measurement of information.
(ii) Byte (01 mark)
Byte is a group of 8bits and represents one character.
(c) State two categories of computer memory giving an example in each case.
(i) Primary memory
Examples
RAM
Registers
ROM
(ii) Secondary memory
Examples
Hard disk
Floppy disk
CD-ROM
(d) Describe the major difference between the two categories of computer memory in (c)
above. (02 marks)
Primary memory Secondary memory
Data can be processed directly from storage Data cannot be processed directly but must be
moved into memory
Located within the CPU Located outside the CPU
More expensive Less expensive
Faster access time Slow access time
Volatile Non volatile
43. (a) What is a relative address? (02 marks)
Relative address is a cell reference which change accordingly as the formula is pasted to other
cells in spreadsheets.
(b) Give four advantages of electronic Spreadsheets over manual Spreadsheets.
(04 marks)
It is easy to make changes and corrections
Performs mathematical, statistical and financial calculations quickly
Easy to create different kinds of charts
Operation is faster with the help of in-built functions
(c) A teacher keeps a class list containing the following data for each students. Name, Student
Index Number, Test scores.
(i) State the data types for each of these fields (03 marks)
Name
Text
Student index number
Text
Test scores
Number
(ii) Which field can serve as a primary key for the record? (02 marks)

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Students index number (Primary key)
44. (a) What is a microprocessor? (02 marks)
It is a very large-scale integrated circuit technology that integrates the computer memory, logic
and control circuits on a single chip
(b) Describe the difference between a digital computer and an analog computer. Give an
example of each. (04 marks)
A digital computer is the type of computer that process data inform of discrete values.
Examples
Digital watch
Digital calculator
Analog computers process data in a continuous form.
Examples
Voltmeter
Speedometers
45. (a) Explain the following terms
(i) Off-the shelf software (02 marks)
Off-the shelf software is commercial software which is copyrighted and designed to meet the
needs of a wide variety of users.
Examples
Ms office suite
Computer games eg chess, crossword puzzles
Education software like Encarta
(ii) Custom software (02 marks)
Custom software is a tailor-made software, which is developed at a user’s request to perform
specific functions.
Examples
Inventory management system
Payroll management system
Library management system
(b) (i) What is a utility program? (02 marks)
Utility programs are part of system software used to support, enhance or expand existing
programs in a computer system and make it more and more user friendly.
(ii) State any four functions of utility programs. (04 marks)
Reduction and compression of files through file compression utilities
Disk defragmenter
Data recovery utility
Disk scanner
Backup utility
46. (a) (i) Distinguish between Internet and World Wide web. (02 marks)
Internet is the worldwide collection of networks linked together and WWW is a system of
internet servers that support the hypertext markup language.
(ii) Mention any two services offered by the Internet. (02 marks)
Shop for goods and services
Use online banking

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 Download files, listen to music and watch movies
E-mail
(b) Define the following terms?
(i) Bandwidth (01 mark)
Bandwidth is the transfer of speed of data through the channel and is expressed in bits per second

(ii) Packet switching (01 mark)

Packet switching is a technique for dividing electronic messages into packets for transmission
over a network to their destination.
(c) Name four basic items that are required to gain access to the Internet. (04 marks)
Register with an ISP (internet service provider)
Network interface card
Transmission medium
Network operating system (NOS)
Browser software eg Internet explorer, Netscape navigator and opera.

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