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Lecture1 2

The document provides an overview of Enterprise Resource Planning (ERP) systems, highlighting their role in unifying business operations across various departments. It discusses the benefits of ERP, such as increased efficiency and improved decision-making, while also addressing potential challenges like cost and complexity. Additionally, it outlines different types of ERP systems, their functionalities, and the technical aspects involved in their implementation.

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0% found this document useful (0 votes)
14 views15 pages

Lecture1 2

The document provides an overview of Enterprise Resource Planning (ERP) systems, highlighting their role in unifying business operations across various departments. It discusses the benefits of ERP, such as increased efficiency and improved decision-making, while also addressing potential challenges like cost and complexity. Additionally, it outlines different types of ERP systems, their functionalities, and the technical aspects involved in their implementation.

Uploaded by

mhmdalwafi7
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Introduction to ERP

 ERP: Unifying Your Business Operations.

 Imagine all your business departments – from


Sales and Marketing to Finance and HR – working
seamlessly together, sharing real-time data, and
operating with synchronized efficiency. That's the
power of Enterprise Resource Planning (ERP)
software.
 What is ERP?
◦ERP: is a software suite that integrates and manages all
core business processes of an organization into a single,
unified system.
Introduction to ERP
 Think of it as a digital conductor, orchestrating
various departments like finance, HR,
manufacturing, supply chain, and customer
relationship management (CRM) in perfect
harmony.
 Instead of relying on separate, siloed systems that
create information gaps and inefficiencies, ERP
provides a single source of truth for all data. This
makes it easier to track information, automate
tasks, improve collaboration, and ultimately, make
better business decisions.
Benefits of ERP
 Implementing an ERP system can bring numerous
benefits to a business, including:
◦Increased Efficiency: Automating manual tasks and
streamlining workflows across departments saves time
and reduces errors.
◦Improved decision-making: Real-time access to accurate
data provides insights into business performance, enabling
data-driven decision-making.
◦Enhanced collaboration: Sharing information seamlessly
across departments fosters better communication and
teamwork.
◦Reduced costs: Streamlined operations and increased
efficiency can lead to significant cost savings.
◦Improved customer satisfaction: Faster order processing,
better inventory management, and efficient customer
service lead to happier customers
Challenges of ERP
 WhileERP promises a smooth and optimized
business landscape, its implementation isn't always
a walk in the park. There are some potential
challenges you should be aware of:
• Cost and Complexity
• Resistance to Change
• Ongoing Maintenance
• Data Dilemma
• Security Concerns
• Vendor Dependence
Who Uses ERP?

 ERPsystems are used by organizations of all sizes


across various industries, including:
• Manufacturing
• Retail
• Healthcare
• Education
• Government
• Non-profit organizations
Types of ERP systems
 When it comes to ERP systems, one size definitely
doesn't fit all. The diverse needs of businesses
require different types of systems to offer optimal
functionality and efficiency. There's a breakdown
of some key categories:
 Deployment Model:
1. Cloud-based ERP: Accessible through the internet from anywhere,
requires minimal IT infrastructure on your end, and offers faster
deployment and lower upfront costs. Ideal for smaller businesses or
those seeking flexibility.
2. On-premise ERP: Installed and maintained on your own servers, gives
you more control over data security and customization, but requires
significant IT resources and upfront investment. Better suited for
larger organizations with specialized needs.
Types of ERP systems
 Industry Specificity::
1. Generic ERP: Offers modules for core business functions like finance,
HR, and inventory management, suitable for businesses with diverse
operations but may not perfectly cater to industry-specific needs.
2. Vertical ERP: Tailored to specific industries like manufacturing,
healthcare, or retail, with pre-configured modules and functionalities
that address industry-specific challenges and workflows. Offers
greater efficiency and customization but may be less flexible for
businesses operating in multiple sectors.

 Remember, choosing the right type of ERP system


depends on your specific needs, budget, and industry.
How ERP Works
 An ERP system comprises various modules that address
specific business functions. These modules are
interconnected and share data through a central database.
 There are some key functionalities of common ERP modules:
• Finance: Manages accounts payable and receivable,
general ledger, payroll, and budgeting.
• Human Resources: Handles employee information, payroll,
benefits administration, and training.
• Manufacturing: Tracks production planning, inventory
control, and resource allocation.
• Supply Chain Management: Oversees purchasing,
inventory management, and logistics.
• Customer Relationship Management: Manages customer
information, sales orders, marketing campaigns, and
customer service.
How ERP Works
 ERP, or Enterprise Resource Planning, works like a
well-oiled machine with interconnected parts
seamlessly flowing together. There's a breakdown
of the key elements:
• Central Database: Housing all business data in one place.
This is the central database, ERP system stores
information from finance, HR, manufacturing, supply chain,
and other modules.
• Business Processes: ERP systems automate these
processes, eliminating manual tasks and streamlining
operations.
• Real-time Visibility: With all data centralized and
processes automated, you get real-time insights into your
entire business.
How ERP Works
• Workflow Automation: ERP automates repetitive tasks
across departments, like generating invoices, sending
purchase orders, or updating inventory levels.
• Improved Communication: By sharing information across
departments through the central database, ERP fosters
better communication and collaboration.
• Data-Driven Decisions: ERP provides reports, analytics,
and dashboards to help you understand your business and
make better choices.
• Flexibility and Scalability: ERP systems are built to adapt
and to fit your specific needs and add new modules as
your business grows.
a. Remember, ERP is not just software; it's a
philosophy. It's about streamlining operations,
optimizing processes, and using data to improve
decision-making
Technical side of ERP
 There are some fascinating aspects related to the
technical intricacies of ERP systems:
 Central Database Architecture:
• Types of databases: Choose between traditional relational
databases like Oracle or Microsoft SQL Server and newer,
cloud-based NoSQL options. Each offers unique pros and
cons regarding scalability, flexibility, and data structure.
• Data security and access control: Understand how
sensitive data is encrypted, access roles are defined, and
audit trails are maintained to ensure secure and
responsible data management within the ERP system.
• Data integration and exchange: Explore methods for
seamless data integration with existing systems and
external platforms, ensuring smooth information flow
across your entire organization and beyond.
Technical side of ERP
 Technology Stack and Development Framework:
• TypeProgramming languages and frameworks: Discover
the programming languages and frameworks used to
develop ERP systems, such as Java, Python, or Ruby on
Rails, and their impact on performance, scalability, and
potential customization.
• Cloud infrastructure and hosting options: Explore different
cloud platforms used by ERP vendors, such as Amazon
Web Services (AWS), Microsoft Azure, or Google Cloud
Platform, and their implications for security, reliability, and
cost.
• Emerging technologies and future trends: Discuss how
newer technologies like artificial intelligence (AI), machine
learning (ML), and blockchain are being integrated into
ERP systems, reshaping their capabilities and offering new
potential for data analysis, automation, and security.
ERP modules
 The modular nature of ERP systems allows
businesses to choose specific components that
cater to their individual needs. Let's dive into the
major ERP modules and their functionalities:
 Finance:
• General Ledger: Records and tracks all financial transactions for your
organization.
• Accounts Payable: Manages payments to vendors, including invoice
processing, approvals, and payments.
• Accounts Receivable: Manages payments received from customers,
including invoicing, collections, and credit management.
• Fixed Assets: Tracks and manages physical assets like property,
equipment, and vehicles.
• Financial Reporting: Generates reports and dashboards for financial
analysis, budgeting, and forecasting.
ERP modules
 Human Resources:
• Employee Management: Manages employee information, payroll
processing, benefits administration, and training.
• Recruiting and Onboarding: Streamlines the process of attracting,
hiring, and onboarding new employees.
• Performance Management: Tracks and evaluates employee
performance through goal setting, feedback, and reviews.
• Talent Management: Identifies and develops high-potential employees
for future leadership roles.
 Supply Chain Management:
• Procurement: Manages the process of purchasing goods and services
from suppliers, including sourcing, negotiation, and order management.
• Inventory Management: Tracks and optimizes inventory levels across
warehouses and locations.
• Warehouse Management: Automates warehouse operations, including
receiving, picking, packing, and shipping.
• Logistics and Transportation: Plans and manages the transportation of
goods, optimizing routes and costs.
ERP modules
 Customer Relationship Management (CRM)::
• Employee Sales Management: Tracks leads, opportunities, and quotes
throughout the sales pipeline.
• Customer Service: Provides a centralized platform for managing
customer interactions, inquiries, and complaints.
• Marketing Automation: Automates marketing campaigns and nurtures
leads through targeted communication.
• Customer Analytics: Provides insights into customer behavior and
preferences, enabling data-driven marketing and sales strategies.
 Manufacturing (For Production-oriented businesses):
• Production Planning and Scheduling: Plans and schedules production
activities based on demand and resource availability.
• Bill of Materials (BOM): Defines the components and materials needed
to produce finished goods.
• Quality Management: Tracks and monitors product quality throughout
the manufacturing process.
 Business Intelligence (BI): Provides tools for data analysis and
visualization to gain insights into business performance.

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