Personality Development – Written Assignment

Learner Name Piyush bodalkar Reference ID/ Batch Code J7

Course Title Frankfinn Advance Certificate Course in Aviation, Hospitality, Travel & Customer Service

Assessor Name Neetti Bhardwaj Mam

Assessment Area Part 1-Self Development

Part 2 –Effective Communication Skills

Assignment Title Pass

1: Investigate factors which contribute to personality Development

2: Understand Time & explore methods for its management & removing blocks

3: Investigate the development of leadership skills appropriate to specific situations.

4: Recognise Interpersonal Behaviour, its effects on relationships with others.

5: Examine Communication, its types & its importance on our effectiveness.

6: Understand the importance of projecting a positive Image.

Purpose/Aims  Analyse own personality type.

 Critically examine a range of factors, which contribute to personality
development.
 What is time, its value, how can it be measured.
 Identify ways to overcome blocks to effective time-management. (Realise the
importance of TIME MANAGEMENT in everyday life and relate it to self
development.)
 Define leadership skills needed for a specific situation.
 Propose methods to develop own leadership skills.
 Identify a range of methods required for analysing effective interrelationships
with others.
 Evaluate the main steps required to develop an open self personality.
 Analyse barriers and weaknesses to successful communication
 Produce evidence of effective verbal, nonverbal and written communication.
 Explore how character building and morals will support career development.
 Demonstrate public speaking skills.
I confirm that the work submitted for this assignment is my own.

Learner name Piyush bodalkar Date Batch code

Reference id J7 19/9/2024 J7
Personality Development – Written Assignment

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment
3. Also, each question indicates if it is PASS/ MERIT/ DISTINCTION

TIMELINE: You can take up to One Week to submit the Assignments

Ques:1. What is SMART goal? What steps have you taken to achieve your goal? (Pass)
Here's a detailed Answer :-A SMART goal is a specific, measurable, achievable, relevant, and time-bound
objective that provides clarity and focus to achieve desired outcomes. SMART is an acronym that stands
for:
- Specific: Clearly define the goal.
- Measurable: Quantify progress and success.
- Achievable: Ensure the goal is realistic and attainable.
- Relevant: Align the goal with values, needs, and priorities.
- Time-bound: Establish a specific deadline.
*Example of a SMART Goal:*
"I want to improve my English Communication skills to enhance my Employment capabilities within the
next 6 months."
*Steps to Achieve a SMART Goal:*
To achieve this SMART goal, I have taken the following steps:
*Step 1: Research and Planning (Weeks 1-2)*
- Identified online courses and tutorials (e.g., youtube and Google Learning).
- Created a study schedule (2 hours/week).
- Defined key skills to focus on (e.g., Grammar and Speaking practice).
*Step 2: Skill Development (Weeks 3-12)*
- Completed online courses and tutorials.
- Practiced grammar exercises and speaking Practice.
- Joined online communities (e.g., Instagram, watsapp, youtube) for support.
*Step 3: Application and Feedback (Weeks 13-24)*
- Applied new skills to real-world practice.
- Received feedback from colleagues and mentors.
- Reflected on progress and adjusted strategy.

*Step 4: Evaluation and Adjustment (Weeks 24-26)*

- Assessed progress against goal criteria.
- Identified areas for improvement.
- Adjusted study plan and schedule as needed.
Personality Development – Written Assignment

By following these steps and maintaining a focused approach, I am confident in achieving my SMART
goal of enhancing my Communication skills within the next 6 months.

Ques: 2. List five areas in which you hold negative attitudes. How can you change these to positive
attitudes?(Pass)
Here's a detailed answer:_Five Areas with Negative Attitudes:_
Recognizing areas where I hold negative attitudes is the first step towards personal growth. Here are five
areas I've identified:
1. Public Speaking: Fear of being judged or embarrassed.
2. Time Management: Procrastination and lack of organization.
3. Feedback and Criticism: Defensiveness and sensitivity.
4. Failure and Mistakes: Fear of not meeting expectations.
5. Change and Uncertainty: Resistance to new ideas or unexpected events.
_Changing Negative to Positive Attitudes:_
To transform these negative attitudes into positive ones, I'll implement the following strategies:
*1. Public Speaking:*
- Practice presentations in front of small groups.
- Join a public speaking club (e.g., Toastmasters).
- Focus on message delivery, not perfection.
- Visualize successful outcomes.
*2. Time Management:*
- Set realistic goals and deadlines.
- Prioritize tasks using the Eisenhower Matrix.
- Use productivity tools (e.g., Trello, Pomodoro Timer).
- Reward myself for meeting milestones.
*3. Feedback and Criticism:*
- View feedback as an opportunity for growth.
- Listen actively and ask clarifying questions.
- Focus on the issue, not the person.
- Practice self-reflection and self-improvement.
*4. Failure and Mistakes:*
- Reframe failure as a learning experience.
- Set realistic expectations and celebrate progress.
- Develop a growth mindset (embrace challenges).
- Seek support from mentors or peers.
*5. Change and Uncertainty:*
- Stay open-minded and curious.
- Focus on what can be controlled.
- Develop problem-solving skills.
- View change as an opportunity for growth.

_Action Plan:_To ensure lasting change, I'll:

1. Set specific, achievable goals.
2. Track progress and reflect regularly.
3. Surround myself with positive influences.
Personality Development – Written Assignment

4. Practice mindfulness and self-compassion.

5. Celebrate small victories.
By acknowledging and addressing these negative attitudes, I'll cultivate a more positive and resilient
mindset, leading to personal and professional growth.

Ques: 3. How will you improve your time-management? State five areas in which you commit to
improve. (Pass)
Here's a detailed answer :-_Improving Time-Management: Five Areas for Enhancement_
Effective time-management is crucial for productivity, reduced stress, and achieving goals. To optimize
my time-management skills, I commit to improving the following five areas:
*Area 1: Goal Setting and Prioritization*
- Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals.
- Identify and prioritize tasks based on urgency and importance (Eisenhower Matrix).
- Break down large tasks into manageable chunks.
- Establish clear objectives for each day/week.
*Area 2: Scheduling and Planning*
- Create and maintain a calendar (digital or physical) for appointments and deadlines.
- Allocate specific time slots for tasks and activities.
- Leave buffers for unexpected tasks or emergencies.
- Review and adjust the schedule regularly.
*Area 3: Focus and Concentration*
- Implement the Pomodoro Technique (25 minutes focused work + 5 minutes break).
- Minimize distractions (social media, email, phone notifications).
- Use noise-cancelling headphones or background music for focus.
- Take regular breaks to recharge.
*Area 4: Task Management and Organization*
- Utilize task management tools (e.g., Trello, Asana, Todoist).
- Categorize tasks by type (work, personal, study).
- Set reminders and notifications for deadlines.
- Maintain a "Done" list to track progress.
*Area 5: Time-Wasting Reduction*
- Identify and eliminate time-wasting activities (social media scrolling, procrastination).
- Set boundaries with others to protect time.
- Learn to say "no" to non-essential commitments.
- Replace time-wasting habits with productive ones (reading, learning).
_Action Plan:_
To ensure improvement, I'll:
1. Track time spent on tasks and activities.
2. Review progress weekly and adjust strategies.
3. Seek accountability from a friend or mentor.
4. Celebrate small victories and milestones.
5. Continuously educate myself on time-management best practices.
By focusing on these five areas, I'll optimize my time-management skills, increase productivity, and
achieve my goals.
Ques: 4.Name one external and internal motivational factor which motivates you to achieve what you
want. (MERIT)
Here's a detailed answer:*External Motivational Factor:*
_Recognition and Appreciation_
Personality Development – Written Assignment

One external factor that motivates me is recognition and appreciation from others. Knowing that my
efforts and achievements will be acknowledged and valued by my peers, mentors, or supervisors drives
me to excel. This motivation stems from:
- Desire for social validation
- Sense of accomplishment and pride
- Increased self-confidence
- Enhanced reputation and credibility
Examples of external recognition include:
- Awards or certifications
- Public acknowledgement or praise
- Promotions or role advancements
- Positive feedback from colleagues or managers
*Internal Motivational Factor:*
_Personal Growth and Self-Fulfillment_
One internal factor that motivates me is the desire for personal growth and self-fulfillment. I'm driven
by:
- Curiosity and love for learning
- Desire to overcome challenges and improve skills
- Sense of purpose and alignment with values
- Satisfaction from achieving self-set goals
This internal motivation stems from:
- Intrinsic interest in the work or activity
- Desire for self-improvement and progress
- Autonomy and control over my goals
- Sense of accomplishment and pride in personal growth
By recognizing and leveraging both external and internal motivational factors, I'll maintain a strong drive
to achieve my goals.

Ques.5 :- What are the seven functions of leadership? Which function do you feel is the most important?
Why? (MERIT)
Here's a detailed answer :-_Seven Functions of Leadership:_
Leadership involves various functions that enable organizations to achieve their goals. The seven key
functions of leadership are:
1. Planning: Setting clear objectives, strategies, and goals.
2. Organizing: Allocating resources, structuring teams, and assigning tasks.
3. Staffing: Recruiting, training, and developing team members.
4. Directing: Providing guidance, motivation, and direction.
Personality Development – Written Assignment

5. Controlling: Monitoring performance, identifying areas for improvement.

6. Communicating: Sharing information, actively listening, and clarifying expectations.
7. Decision-Making: Making informed, timely, and strategic decisions.
_Most Important Function: Decision-Making_
I believe decision-making is the most critical leadership function. Effective decision-making:
- Sets the organization's direction
- Allocates resources
- Impacts team morale and motivation
- Influences stakeholder relationships
- Determines success or failure
Decision-making involves:
- Gathering relevant information
- Weighing options and considering consequences
- Selecting the best course of action
- Communicating decisions to stakeholders
- Evaluating and adjusting decisions
_Why Decision-Making Stands Out:_
Decision-making is the most important function because:
- It sets the tone for the organization's culture and values.
- Poor decisions can have far-reaching, detrimental consequences.
- Effective decision-making demonstrates leadership accountability.
- It requires a combination of critical thinking, creativity, and emotional intelligence.
By prioritizing decision-making, leaders can drive organizational success, build trust, and foster a culture
of accountability.

Ques.6:- What are the ego states? Which ego state do you operate in most often? (MERIT)
Here's a detailed answer:*Ego States:*
Eric Berne's Transactional Analysis (TA) theory proposes three ego states:
1. *Parent (P)*: Critical, nurturing, or controlling, mirroring parental influences.
2. *Adult (A)*: Rational, logical, and objective, focusing on facts and reality.
3. *Child (C)*: Emotional, spontaneous, and creative, reflecting childhood experiences.
*Characteristics of Each Ego State:*
*Parent (P)*
- Critical or nurturing
- Authoritarian or protective
- Focus on rules and expectations
*Adult (A)*
- Logical and objective
- Fact-based decision-making
- Problem-solving and analytical
*Child (C)*
- Emotional and spontaneous
Personality Development – Written Assignment

- Creative and playful

- Seeking attention and approval
*Operating Ego State:*
I operate most often in the *Adult Ego State (A)*. This ego state allows me to:
- Analyze situations objectively
- Make informed decisions
- Communicate effectively
- Manage emotions and impulses
*Why Adult Ego State:*
Operating in the Adult ego state enables me to:
- Remain calm under pressure
- Build strong relationships
- Make rational decisions
- Continuously learn and grow
*MERIT Model Application:*
To maintain a healthy balance among ego states, I'll:
*Benefits of Balanced Ego States:*
- Effective communication
- Healthy relationships
- Rational decision-making
- Emotional intelligence
- Personal growth

Ques:1. Do you think personality development is important? Justify by giving own example.
(DISTINCTION
Ans.

Ques:2. What steps can you take to become more emotionally intelligent? Give examples for each.
(DISTINCTION)
Ans.
Personality Development – Written Assignment

Ques:3. Explain the ladder of inference with an example. (DISTINCTION)