SUMIT GHOSH FLAT NO.

C 203, HARD ROCK CHS

SECTOR 7, KHARGHAR,
NAVI MUMBAI - 410210
+917021368163/9833242250
[email protected]

SYNOPSIS Areas of
Expertise

Technically sophisticated & result driven IT professional with overall experience of 18 years in area of application development and IT infrastructure support Industries
BFSI
in area of RPA, Cloud Infrastructure automation, Scripting and Project management. Consummate professional with excellent planning, execution, Travel
Insurance
monitoring, and leadership skills. Finance
Telecom

EXPERIENCE SUMMARY RPA Tools

UiPath
Orchestrator
Overall, 18 years of System architect, application development and support experience in area of RPA, Cloud Infrastructure automation, Scripting and OCR – ABBYY
Project management.
Cloud
 Cloud automation on AWS, Azure and GCP using Python, PowerShell and IaC(Terraform and Ansible) AWS
Azure
 End to End automation for use cases such as VM provisioning, patching, RDS database management, Deployment of monitoring tools. GCP
 Worked on AWS lambda, RDS, Load balancer, Secret manager, EC2, VPC.
 Experience in process automation using RPA, successfully developed more than 75 process BOTs for different regional clients and workedScripting
on
Python, Powershell
the deployment/enhancement and optimization of more than 150 BOTs using UiPath. Terraform, Bash
 Setup RPA CoE using Uipath automation solution and involved in ROI discussions with app teams
Orchestrator
 Extensive knowledge on Python scripting and involved in DC automation using Python and Ansible Uipath
 Working knowledge on Cloud automation technologies like AWS lambda, Terraform and IaC(Terraform and Ansible). MFOO
Stackstorm
 Design and implement solutions to automate platform and infrastructure management, including integration with external
modules/components that comprises the entire technology infrastructure ecosystems CI/CD
 Have project management experience with experience of handling more than 12 projects in previous firms Jenkins
Github Actions
 Have team lead experience. Was managing team size of 8-9 members in previous firms
 As a part of BOT optimization, involved in identifying process which can be enhanced further to bring down overall BOT run time. IT Infrastructure
Unix / SAN /
 Have good knowledge of database configuration, reports, error handling & error logging techniques. Storage / Backups /
 Used UiPath Orchestrator to manages, controls, and monitors UiPath robots. ITIL

 MSSQL, MySQL knowledge for automating DB jobs management and setup in AWS platform Source Control
 Executing each deliverable according to company’s SDLC and passed all reviews for best practices, code quality, security audits, and
Git
performance. Bitbucket
 Have 7 years of IT infrastructure engineering experience. Have extensive knowledge of UNIX, VMWare and SAN based environments. SVN
 Team Mentoring and technical support
Operating
PROJECT EXPERIENCE Systems

Microsoft
Solution architect/Lead Developer Windows /Unix /
VMware
Capgemini – Feb 2022 – present CERTIFICATIONS

Project 1: Cloud infrastructure automation for VM provisioning  Uipath

Developer
 Python developer from
Coursera
 Lead SRE and production support team for automation bug fixing and enhancement, incident management and  AWS developer
Escalation point of contact. associate
 Working on multiple cloud platform such as AWS, Azure and GCP


SAN engineer
ITIL
 Design and implement solutions to automate platform and infrastructure management, including integration with
external modules/components with REST API that comprises the entire technology infrastructure ecosystems
 Good experience with Terraform, Python, PowerShell as IaC
 Experience in automating VM provisioning and VM lifecycle management using automation
 Experience working in git, SVN and BitBucket for version control tool
 Contribute to the establishment of a CI/CD automation framework for infrastructure service delivery

Project 2: PDF Contract management using Uipath/Document understanding.

We had developed the automation platform using UiPath, Dot net and ABBYY tool.
This Bot process involved downloading 8k+ PDFs from SharePoint through API call, converting the scanned/image based PDFs to text searchable using
ABBYY and then extracting the required metadata using complex business rules through Abbyy OCR platform.
Finally saving the extracted data to excel, converting to portal specific templates and uploading it to firm’s internal web portal.

Domain: Audit
Tools & Environment: UiPath, Orchestrator, Dot Net, ABBYY
Role & Responsibilities: Tech manager
  Involved in requirement gathering, system design
 Responsible for end to end design, supervising, unit testing and deployment
 Executing each deliverable according to company’s SDLC and passed all reviews
for best practices, code quality, security audits, and performance
 Client interaction for understanding the requirement, change request and
providing the solution
 Team Mentoring and technical support

Project 3: Automation of ServiceNow tickets using Python

We had developed the automation platform using UiPath, Python tool and MSSQL
This process involved extracting all the Service now ticketing data using API call using Python
Using Uipath to call the Python module and processing the data
Finally saving all the data in MSSQL tables using Stored Procedures.

Domain: Finance
Tools & Environment: Uipath, Orchestrator, Python, MSSQL
Role & Responsibilities: Developer/ Production support

 Involved in requirement gathering, system design

 Responsible for end to end design, supervising, unit testing and deployment
and development
 Executing each deliverable according to company’s SDLC and passed
all reviews for best practices, code quality, security audits, and performance
 Client interaction for understanding the requirement, change request and
providing the solution

Project 4: Datacenter automation for multiple DC teams

We had developed the automation using Python where we had automated the process of Database pre/post checks patch management
procedure and performing the Patch management/User management (User addition, Deletion and modification) for 100+ servers at one go.

Domain: Automobile
Tools & Environment: Python, Service Now, Ansible
 Involved in requirement gathering, system design
 Responsible for end to end design, supervising, unit testing and
deployment and development
 Executing each deliverable according to company’s SDLC and
passed all reviews for best practices, code quality, security audits, and performance

Technical lead

Hexaware technologies – Mar 2021 – Jan 2022

Project 4: Web portal processing through Citrix automation

In the Citrix application present in VDI, the bot will read input file, extract the required metadata, login to Citrix application and fill in the web portal in
the application and finally the bot will send a mail to respective team notifying the same.

Domain: Finance
Tools & Environment: Uipath, Orchestrator, Citrix application
Role & Responsibilities: Developer/Production support

 Involved in requirement gathering, system design

 Responsible for end to end design, supervising, unit testing and
deployment and development

Project 5: 24/7 running bot for incident processing

Based on API response received from SNOW, bot would segregate the details then assign tickets in another client portal.

Domain: Finance
Tools & Environment: Uipath, Orchestrator, Service Now
Role & Responsibilities: Developer/Production support

 Involved in requirement gathering, system design

 Responsible for end to end design, supervising, unit testing and
 deployment and development
 Executing each deliverable according to company’s SDLC and
passed all reviews for best practices, code quality, security audits, and performance

Project 6: Time sheet generation for employees based on their Log in Time

This BOT was 100 % excel based, where the log in time of the employees will be provided by the Ops team, and the bot will perform calculations to
determine the total hours worked by a particular employee for the month.

Domain: HR
Tools & Environment: Uipath, Orchestrator, Excel
Role & Responsibilities: Developer

 Involved in requirement gathering, system design

 Responsible for end to end design, supervising, unit testing and
deployment and development

Project 7: Automation of Backups Tape handling effort using Python

This project was worked upon when I was an infrastructure engineer and was handling the UNIX and Storage environment
This process involved the creation of Automated tape handling reports for 10k+ tapes which were going in and out of the firm’s Data center
The automation effort involved Unix shell scripting using Bash and Python
The tapes going in/out of DC were automatically inserted/Ejected from tape libraries using the python scripts

Domain: Finance
Tools & Environment: Python, Unix, Shell scripting
Role & Responsibilities: Developer and SAN/Backup administrator

 Involved in requirement gathering, system design

 Responsible for end to end design, supervising, unit testing and deployment and
development
 Executing each deliverable according to company’s SDLC and passed all
reviews for best practices, code quality, security audits, and performance
 Client interaction for understanding the requirement, change request and providing
the solution

PREVIOUS WORK EXPERIENCE

Lead Analyst Sept 2014 – Jan 2021

Nomura, Mumbai, India

 Worked as production support project lead for RPA (Robotics Process Automation) process in RPA Support team and using UiPath application for
BOT code development, enhancement and deployment.
 Developed more than 5 BOT process across various firm domains like HR, Finance, Operations, IT etc.
 Worked in Production issues including BOT bug fixes, code refactoring and BOT code enhancement for more than 20 BOT processes.
 Worked on ITIL framework for change, incident and problem management
 Conducted SCRUM calls for project update status and apprising higher management with the overall Bot deployment and production status

IMS Specialist June 2013 – Aug2014

Syntel, Mumbai, India

Client: Moodys

 Specialized in SAN storage/VMware/Backup management and deployments.

 I have mostly worked on EMC technologies the EMC Arrays(VMAX, VNX, Clariion) and specialized in Thin Provisioning, FAST –VP , Time Finder
and Symmetrix Remote Data facility and CISCO Fabrics.
 Working knowledge of VMware, ESXi, VM deployment, V2V, P2V migrations
 Working on backup domain using Netbackup 6.5/7.0 for JPMC data centers across globe.

Storage Operation Specialist November 2010 – June 2013

EMC2, Hyderabad, India

Onsite Client: JP Morgan Chase India pvt. ltd

 Specialized in SAN storage management and deployments.

 I have mostly worked on EMC technologies the EMC Arrays(VMAX, DMX, Clariion) and specialized in Thin Provisioning, FAST –VP , Time Finder
and Symmetrix Remote Data facility and CISCO Fabrics.
Analyst Oct 2008 – Oct 2010

Bank of America, Hyderabad, India

Subsidiary: BA Continnum India pvt. Ltd

 As a part of SAN and Backup Team I have managed SAN and Backup infrastructure for BoA clients
 Handing Operational issues, configure deployment, upgrade, continuous monitoring and troubleshooting on storage arrays VMAX, DMX,
Clariion.
 End to end host integration with Windows, Solaris, Linux and VMware servers.

Associate System Engineer/ System Administrator June 2006 – October 2009

DXC technologies, Hyderabad, India

 Worked on VERITAS 5.1 and 6.0 versions in Netbackup & Storage domain.
 Supporting and maintaining server backups for Client servers over North America region.
 Worked as a L2 support involving taking Full, Incremental, Cumulative incr backups for Unix and Windows servers on tapes, Configuring tape
drives, Backup Policy configuration, Working on tickets involving hardware failure, Network issues, Backup related issues, Error monitoring,
Sending daily Backup reports.
 Also, involved in the Restoration work through the Netbackup console for both UNIX and Windows servers.
 Working on tickets using BMC Remedy and USD as the ticketing software.

Achievements/AWARDS

 Awarded Bronze award for excellence in EMC residency team for overall backup implementation.
 Awarded ZEAL certificate of recognition by BoA’s India Managing Director for outstanding contribution and pursuit of Excellence.
 Completed six-sigma certification on process enhancement by getting a cost saving of $ 96480 towards tape replenishment.
 Awarded spirits points for achieving the majority of client backup specific requirements within the SLA limit in the first 3 months of joining.

EDUCATION

Information Technology, BE August 2002 – July 2006

Mumbai university, Maharashtra
First class

Studies focused in application development, IT project management, multimedia design, technical planning, and business case analyses. Created working
prototypes for numerous web site projects and desktop applications.

HSC August 2000 – December 2001

CBSE, Delhi board, Delhi
82%

Specialized in science stream

Personnel

Date of Birth: 19th Feb, 1984

Gender: Male
Personality: Pleasing
Nationality: Indian
Languages Known: English, Hindi and Bengali
Marital Status: Single
Passport Details: Passport No.: J3931870 Valid up to Dec 14, 2020

Declaration

I consider myself familiar with IT engineering aspects. I am also confident of my ability to work as a team.

I hereby declare that the information furnished above is true to the best of knowledge.

Sumit Kumar Ghosh