PERSONAL DETAILS

Surname Sibiya
First Name Siyabonga Frazer
Physical & Postal M503 Esiphethwini Road
Address PO Umlazi
4031

Cell phone 071 203 4775 Alternative No: 065 827 9078 E-mail [email protected]
Province KwaZulu-Natal
Gender Male Race African
Identity Number 771017 5341 087
Nationality South African
Driver’s License Code B (Code 08) Proof: Driving Permit (Goods, Passengers)
Own Transport Yes
Marital Status Married
Home Language IsiZulu
Preferential Language English (Read, Speak & Write)
Dependant(s) Four
Personal Profile Ambitious and enjoys challenging work and relates well to all levels of authority.
Personal Traits Learning new innovative ways of improving my technical skills in IT field perspective.

SENIOR CERTIFICATE
SCHOOLING Matric Senior Certificate

Highest Grade Passed Grade 12 (Matric) Name of School Swelihle Senior Secondary School
Year Passed 1996 Awarded Exemption
Name Grade

English HG
IsiZulu HG
Afrikaans HG
Biology HG
Mathematics SG
Physical Science SG
HIGHER EDUCATIONAL BACKGROUND
Qualification Level Subjects Done Institution
Certificate in Specialist Project NQF 6 Project Planning, Project Initiation and Durban University of
Management Programme Development, Project Tools and Techniques, Technology
2011 Project Control, Organizational Behaviour, Business Studies Unit
Financial Management, Corporate Governance

NQF 4 A+, N+, Microsoft Windows NT & 2000 Bytes Technology Group IT
Server, Microsoft Office 2000 & XP, Services for the Enterprise
National Certificate:
Microsoft Windows 98/2000/XP, Soft Skills (PEOPLE SOLUTIONS)
Information Technology –
(Communications)
Technical Support
2006
Diploma in Advanced Business NQF 4 Concepts of Data Communications, PC Training & Business
Information Technology Introduction to Programming VB6, Basics to College
1998 Database Management Systems, Business (320 West Street Campus)
Information Systems, Business
Communications, Basic Concepts of
Networking, Assertive Skills, Microsoft Office
97/2000, Corel WordPerfect Suite 8, Lotus
SmartSuite 97, Pastel Partner version 4, 5 & 9

WORK EXPERIENCE
Place Position Duties
• Involvement in Community Engagement Programmes in
partnership with DVC: RIE
• Visitation of Local Schools and deliver computer donations
received from various DUT departments.
• Provide Technical Support on voluntary basis to School Teachers
as give-back mechanism of skills training programme
• Partake in FMS Programmes i.e. Graduation Ceremonies,
Faculty Awards
• Prepare and coordinate with FMS: Faculty Office in preparing
the computer laboratory for Student Registration Project every
Durban University of year.
Senior IT • Assist departmental colleagues with any computer related issues,
Technology else escalate to ITSS for further engagement.
ML Sultan Campus – Faculty Technician
• Preparation of budget control requisition for purchases of
(Fixed-Term equipment, materials that must be utilized at the computer
of Management Sciences
Contract) laboratory.
(Durban) • Coordinate with ITSS department when ITS problems escalate
• Coordinate with other department during projects cases,
including renovations of computer laboratory and equipment
upgrades.
• Engage with other departments to do voluntary work as it arises
• Participation during graduation ceremonies.
• Administer departmental technical issues that arise and resolve
else escalate to ITSS department.
• Coordinate Registration Projects with Faculty by installing and
supplying computers for registration; Coordinate with Subject
Librarians during Postgraduate Workshops.
 • Provide support to Students of DUT Cloud Services
(BlackBoard, Outlook WebApp, ITS Web Interface and DUT
Survey Links.
• Remote Desktop troubleshooting of Workstations within the
Computer Laboratory.
• Mobile device support for students (smartphone, tablets, cellular
phones) to access DUT WebApps (BlackBoard, DUT Web Mail
App, ITS User Interface, Library Catalogue);
• Co-ordinate and monitor a printing facility to learners.
• Be a helpdesk orientated technician to printing problems, all end-
user software problems.
• Monitor and facilitate Learners on End-user troubleshooting
methods.
• Monitoring of the Computer Laboratories; Hardware & Software
Installations/Upgrades.
• Maintain Service Level Agreement standards with PC
Manufacturers as we dealt with Branded Products that has
warranties.
• Diagnose and Troubleshoot Computer Problems.
• Assist Students with End-User Computing Problems.
• Liaise with management for Technology Improvements.
• Maintain a Secure Environment for Learners.
• Maintain Security Access Control.
• Maintain the Network Problems as they arise.
• Monitor the Internet Access Control (Blocking of Nude, Non-
academic and Pornographic Website access).
• Provide LAN Resources to students (Mapped Network Drives,
Shared Network Printers)
• Ghosting of Computer Laboratory computers.
• Setup of Wireless Access Points for Students and Lecturers that
utilize the Computer Laboratory
• Run basic networking troubleshooting when there’s some
connectivity problems over the LAN and WAN
Year 05 September Duration 2 year, 3 months
2022 – 31
December 2024
Place Position Duties
 • Prepare computer laboratory computers for daily lessons of
various departmental requirements (ETAP, Multisim, DIGSilent
Power Factory or MatLab)
• Coordinated to monitor and keep a constant real-time access to
Power Factory Server 24/7.
• Performed software upgrade from current Windows 7 OS to
Windows 10 OS, MS Office 2013 to MS Office 2016.
• Designed and configured a Server for Laboratory Cloud Access –
Mapped Network Drives for Applications Assessment
(MultiSIM, MATLAB, Visio & Programming); Software Access
Durban University of over the network (for Laboratory installations and repairs on
departmental applications)
Technology • Installation, configuration and support of departmental software –
Lab Technician
Steve Biko Campus – MultiSIM, DIgSILENT Power Factory, MathWorks MATLAB,
(Contract) Microsoft Visio, CodeBlocks, Relux, DiaLux Evo.
Department of Electrical
• Ghosting of computers where necessary in case computer image
Power Engineering fails on a particular computer.
• Ensure that Internet is always available and perform basic
(Durban)
troubleshooting where necessary if problems exist.
• Assist the students when problems arise with regards to
application inaccessibility or unavailability.
• Maintaining timetable times for daily lessons to take place and
resolve where clashing occurs.
• Monitoring and maintenance of all equipment that is housed
within the computer laboratory (software and hardware)
• Access control of students and lecturers to the computer
laboratory – keys (opening and closing)
• Assisting of lecturers when they require software advise in terms
of system requirements and specification standards of new
installation applications.
• Provide technical assistance to the department during workshops
and seminars.
• Attendance of departmental software workshops that relates to
installed software within computer laboratories.
Year 6 March 2019 – Duration 22 months contract
29 January 2021
Place Position Duties
• Chair SGB Quarterly Meetings
• Involvement in SUB-Committee decisions (Fund-raising,
Disciplinary and Financial Planning) •Form part of the Interview
Committee (IC) during the HRM post recruitment for shortlisting
and interviewing
• Joint signatory with Resource for purchases and payment of day
to-day school’s equipment, stationery, services rendered, internal
Adams Senior Primary School Governing and external operations, school repairs and petty cash •Attending
School – Adams Mission Body Chairperson of SGB Workshops for HRM, SGB Constitution, understanding
Office Bearers duties and Schools Act
(Amanzimtoti) (Volunteering)
• Organizing and planning for the year ahead, parent’s meetings,
events planning (fundraising), involvement in school’s farewell
functions and involvement is excursions protocols •Involvement
in preparing documents for school auditing and availability when
necessary
• Writing of sponsorship letters to stakeholders for funding of
school projects
• Conducting presentations on behalf of the school to stakeholders
for school funding
 Year 31 March 2015 to
31 March 2021 Duration 5 years

Place Position Duties

• Coordinate Registration Projects with Faculty by installing and
supplying computers for registration; Coordinate with Subject
Librarians during Postgraduate Workshops.
• Provide support to Students of DUT Cloud Services
(BlackBoard, Outlook WebApp, Turnit-In, ITS Web Interface
and DUT Survey Links.
• Remote Desktop troubleshooting of Workstations within the
Computer Laboratory.
• Mobile device support for students (smartphone, tablets, cellular
phones) to access DUT WebApps (Turnit-In, BlackBoard, DUT
Web Mail App, ITS User Interface, Library Catalogue);
• Co-ordinate and monitor a printing facility to learners.
• Be a helpdesk orientated technician to printing problems, all end-
user software problems.
• Monitor and facilitate Learners on End-user troubleshooting
Durban University of methods.
Desktop
Technology • Monitoring of the Computer Laboratories; Hardware & Software
Practitioner / IT Installations/Upgrades.
ML Sultan Campus – Faculty
Technician • Maintain Service Level Agreement standards with PC
of Management Sciences Manufacturers as we dealt with Branded Products that has
(Permanent)
(Durban) warranties.
• Diagnose and Troubleshoot Computer Problems.
• Assist Students with End-User Computing Problems.
• Liaise with management for Technology Improvements.
• Maintain a Secure Environment for Learners.
• Maintain Security Access Control.
• Maintain the Network Problems as they arise.
• Monitor the Internet Access Control (Blocking of Nude, Non-
academic and Pornographic Website access);
• Provide LAN Resources to students (Mapped Network Drives,
Shared Network Printers)
• Ghosting of Computer Laboratory computers.
• Setup of Wireless Access Points for Students and Lecturers that
utilize the Computer Laboratory
• Run basic networking troubleshooting when there’s some
connectivity problems over the LAN and WAN
 Year 05 Sep 2005 – Duration 12 years 6 months
31 March 2018
Place Position Duties
• Diagnosing and supporting computers on the network,
• Monitoring and maintaining of the servers,
• Installation and upgrades of software & hardware on client's site,
• Troubleshooting problems @ prompt as arise on client's pc,
• Troubleshooting Networking problems both from server and on
client's machines,
• Perform daily backups on backups on server and monitoring
PSI Services (Pty) Ltd. Network backup reports,
Fourways Branch Technician • Liaise with Helpdesk for client support at all times,
• Conduct monthly software upgrades on latest trends and viruses,
(Johannesburg) (Permanent) • Monitor and update Anti-virus software for latest patches and
downloads,
• Support users on LAN and WAN for access to their products,
• Install and troubleshoot network products (Jutastat &
Butterworth’s Law Reports),
• Diagnose networking issues: hubs, switches, network point faults,
patching users and tracing network problems,
• Support for all Desktop users with their various programs,
• Setup wireless networks on site with cell phones & PDA's,
• Support for Remote Users on Remote Access to Software

Year 1 Mar 2004 – Duration 1 year, 6 months

31 August 2005
Place Position Duties
• Lecturing to [End-User Applications
PC Training & Business • IT Theoretical & Practical Lessons)
Computer • Performing daily cash collections & banking of student fees
College Instructor • Maintain campus security, Diagnose & support computer
Pietermaritzburg Campus problems (as they arise)
(Permanent)
• Support mail & Internet issues (on campus), Involved in
(PMB CBD)
Graduation Ceremonies
• Obtained a 96% pass overall on End-User students (2000 - 2002)
• Conduct career guidance lessons to learners, Organize social
events (excursions & year-end events)
• Sports organizer for football matches with other colleges.
Year 02 Feb 1998 – Duration 6 years 5 months
30 Jun 2003
REFERENCES
Name Telephone Email Company Position Held
Prof. Fulufhelo [email protected] Durban University of Executive Dean –
(031) 373 5130
Netswera Technology – FMS Faculty of
082 489 8839
Management Sciences
Prof. Melanie [email protected] Durban University of Deputy Dean –
(031) 373 6798
Lourens Technology - FMS Faculty of
083 553 8640
Management Sciences
Dr. Serathi (031) 373 5725 [email protected] Durban University of Curriculum
Molokwane 074 790 2796 Technology - CELT Developer
Miss Phumzile Xulu (031)3732222 [email protected] Durban University of Research Assistance -
082 422 9487 Technology - RIE Engagement

Mr. Tito Ndlovu 083 651 5253 [email protected] Phenduka Advertising Managing Director
(031) 700 1868 (Pty) Ltd
Mr. J.M. Zungu 082 385 8057 [email protected] Adams Senior Primary Principal
(031) 905 4070 School