PM3
PM3
Allows for autonomy and focus within each division but may duplicate
and hierarchies to achieve its objectives. It outlines the relationships, roles, andfunctions across divisions.
responsibilities of individuals within the organization. The structure provides aMatrix Structure:
framework that determines how information flows, decisions are made, and tasks • Combines elements of both functional and divisional structures.
are delegated. • Employees report to multiple managers (functional and project/product
Key elements of an organizational structure include: managers).
• Enhances flexibility and better resource utilization but can create confusion
Hierarchy: The levels of authority and management, from top executives to due to multiple reporting lines.
lower-level employees. Flat Structure:
Departments or Divisions: Different units or divisions based on functions, • Fewer hierarchical levels and a more horizontal organization.
products, geography, or customers. • Promotes quicker decision-making, open communication, and flexibility.
Chain of Command: The lines of authority and communication within the • Might lack clear leadership and career progression.
organization.
Span of Control: The number of subordinates that a manager or supervisor Hierarchical Structure:
directly oversees.
• Clearly defined levels of authority and a top-down approach to decision-
Centralization vs. Decentralization: The extent to which decision-making
making.
authority is concentrated at the top or distributed throughout the organization.
• Provides clear lines of command but can hinder communication and
Formalization: The degree of rules, procedures, and standardized processes
innovation due to bureaucracy.
within the organization.
Team-Based Structure:
Types of organizational Structure:
• Focuses on self-managed teams that handle specific projects or tasks.
Functional Structure: • Encourages collaboration, innovation, and quick responses but may face
• Organizes employees based on specialized functions or roles (e.g., marketing, challenges in coordination.
finance, operations). Network Structure:
• Promotes expertise in specific areas and clear career paths within • Utilizes external networks and alliances to complement internal resources.
departments. • Allows for flexibility and access to specialized expertise but might be difficult
• May lead to silos and difficulties in interdepartmental communication. to manage.
Divisional Structure: Hybrid Structure:
• Organizes teams based on products, services, geographic locations, or • Integrates different organizational structures to meet specific needs.
customer groups. →→→ • Provides flexibility but can be complex to manage.
Organizational issues can be a challenge for some companies to overcome as 3. Lack of accountability: This refers to the absence of responsibility and
they try to improve and manage their daily operations. The first step to resolving ownership among employees. Reasons:
organizational issues is to acknowledge that there is a problem and identify the • Poor leadership.
source. It takes time to determine where issues are coming from and create the • Lack of clarity in roles and responsibilities.
appropriate solutions for each problem, but this is a necessary step for any • No consequences for poor performance.
organization that wants to grow and thrive in a healthy manner. To overcome this challenge, it may help organizations to establish clear roles and
1. High employee turnover: This refers to employees leaving the company responsibilities for their employees. It’s also important to hold employees
frequently and at high volumes. Reasons: accountable for their actions and provide consequences for poor performance.
• Employees are discontent with management and their leadership officials. 1. Poor leadership: This refers to ineffective management and decision-
• They feel dissatisfied with their work and do not find it fulfilling. making. Reasons:
• Staff members are underpaid and want more compensation for their work. • Lack of communication skills.
• Employees don’t believe their employer hears their voices, ideas, and • Inability to motivate employees.
concerns. • Inadequate knowledge and experience.
• Team members don’t see a path for growth within the company. To overcome this challenge, it may help organizations to provide their managers
To overcome this challenge, it may help organizations if they reach out to their with the necessary training and resources to improve their leadership skills. It’s
employees and receive feedback from them. It’s beneficial for managers to listen also important to ensure that managers are held accountable for their actions and
to their employees’ concerns and seriously consider where they can change or decisions.
improve. 2. Inadequate resources: This refers to a lack of resources necessary to
2. Low productivity: This refers to the ability of an individual, team, or complete tasks. reasons:
organization to complete a task efficiently. Reasons: • Budget constraints.
• Lack of motivation among employees. • Poor planning.
• Poor communication between team members. • Inefficient allocation of resources.
• Inadequate resources. To overcome this challenge, it may help organizations to prioritize their resources
Insufficient training. and allocate them efficiently. It’s also important to ensure that the organization
To overcome this challenge, it may help organizations to provide their employees has a clear plan for achieving its goals.
with the necessary resources and training to complete their tasks efficiently. It’s
also important to ensure that employees are motivated and engaged in their work.
Roles and Responsibilities of a project leader: A project manager and a line manager are two distinct roles in an organization.
A project leader is a professional who plays a crucial role in ensuring the success Project Manager:
of a project. The responsibilities of a project leader can vary depending on the 1. Role: The Project Manager is responsible for the planning, execution, and
company, industry, and project management role structure successful completion of a specific project within a defined scope, time, and
budget.
1. Work with departmental heads, managers, and other stakeholders to develop 2. Focus: Manages the project team, resources, schedules, risks, and
team goals and delegate tasks to the appropriate team member. deliverables to achieve project goals and meet client expectations.
2. Develop team schedules and assist in the successful onboarding and training 3. Authority: Has temporary authority over the project team members during
of team members. the project's duration. This authority is specific to the project and its
3. Create and communicate a clear list of expectations and goals for team objectives.
members to follow. 4. Reporting Structure: Reports directly to higher management or stakeholders
4. Offer emotional support to project team members and make people feel overseeing the project's success and completion.
valued.
5. Motivate the team, manage the team’s needs and concerns, provide effective Line Manager (Functional Manager):
strategies to improve the team’s performance, create reports, monitor the 1. Role: The Line Manager is responsible for overseeing a specific functional
team’s progress, and maintain the coordination between team members . area, such as a department or team, within the organization.
Project leader also includes various skills: 2. Focus: Manages resources, personnel, operations, and performance within
• Leadership skills the functional area to achieve organizational objectives.
• Communication skills & Technical skills 3. Authority: Has long-term authority over employees within the department or
• Time management skills functional area, focusing on their career growth, skill development, and day-
• Problem-solving skills to-day operations.
• Decision-making skills 4. Reporting Structure: Reports directly to higher management and is
• Risk management skills responsible for ensuring the team's efficiency and productivity within their
functional domain.
leadership styles of project manager: Conflict resolution refers to the process of addressing and resolving conflicts or
disagreements that arise within a team or between individuals. Conflict is a
• Visionary Leadership: This style of leadership involves creating a vision for natural part of human interaction, and effectively managing and resolving
the project and motivating the team to work towards it. It is most effective conflicts is crucial for maintaining a healthy and productive work environment.
when the team has a strong bond and frequently communicates project goals. Here are some key steps and strategies for conflict
• Affiliative Leadership: This style of leadership focuses on building positive resolution:
relationships among team members. It is most effective when the team is 1. Identify and Understand the Conflict: Recognize the presence of a conflict
experiencing conflict or stress and understand the underlying issues and perspectives of all parties involved.
• Participative Leadership: This style of leadership involves involving team Encourage open and honest communication to gather information and gain
members in the decision-making process. It is most effective when the team insights into the conflict.
is highly skilled and motivated. 2. Active Listening: Create a safe and respectful space for all parties to express
• Autocratic Leadership: This style of leadership involves making decisions their thoughts, concerns, and emotions. Practice active listening by giving full
without consulting the team. It is most effective when the team is attention, paraphrasing, and seeking clarification to ensure a clear
inexperienced or unskilled. understanding of each person's viewpoint.
• Democratic Leadership: This style of leadership involves making decisions 3. Define the Common Goal: Establish a shared objective or common goal that
based on the majority vote of the team. It is most effective when the team is all parties can work towards. By focusing on a shared purpose, it becomes
highly skilled and motivated easier to find mutually agreeable solutions.
• Laissez-Faire Leadership: This style of leadership involves delegating tasks 4. Explore Multiple Perspectives: Encourage all parties to consider different
to the team and providing minimal guidance. It is most effective when the viewpoints and perspectives related to the conflict. This helps build empathy
team is highly skilled and motivated. and understanding, fostering a collaborative problem-solving approach.
A good project manager should be able to adapt their leadership style to meet the 5. Generate Options: Brainstorm and explore various potential solutions or
project’s needs and the team’s skills and motivation alternatives that could address the conflict. Encourage creativity and the
contribution of ideas fomall parties involved
Diversity Management: Diversity management refers to the proactive inclusion Team management involves overseeing a group of individuals to ensure they
and management of individuals with diverse backgrounds, perspectives, and work together effectively to achieve common goals.:
experiences within an organization. It involves creating an inclusive environment 1. Clear Goals and Roles: Establish clear, achievable objectives for the team and
where everyone feels valued and respected. Here are key considerations for ensure each member understands their roles and responsibilities. This clarity
diversity management: helps in aligning efforts toward common targets.
1. Inclusive Culture: Foster a culture that celebrates diversity and promotes 2. Effective Communication: Foster an environment of open communication
inclusivity. Encourage openmindedness, respect for differences, and appreciation where team members feel comfortable sharing ideas, concerns, and progress
of diverse perspectives. updates. Good communication prevents misunderstandings and enhances
2. Diverse Recruitment: Implement inclusive recruitment practices that attract collaboration.
and hire individuals from diverse backgrounds. Use diverse sourcing channels, 3. Leadership and Support: A good team manager provides guidance, support,
minimize bias in selection processes, and ensure equal opportunities and motivation to team members. Leadership involves empowering individuals,
for all candidates. offering mentorship, and removing obstacles to their success.
3. Training and Education: Provide diversity and inclusion training to 4. Encouraging Collaboration: Promote teamwork and collaboration among
employees at all levels. Increase awareness,develop cultural competence, and team members. Encourage sharing of knowledge, skills, and resources to achieve
promote understanding of different perspectives and experiences. collective success.
4. Equal Opportunities: Ensure equal opportunities for career development, 5. Recognizing and Utilizing Strengths: Understand the strengths and
advancement, and recognition within the organization. Implement policies and weaknesses of team members and allocate tasks accordingly. Leveraging
practices that support fairness and prevent discrimination or bias. individual strengths contributes to better team performance.
5. Employee Resource Groups (ERGs): Establish employee resource groups or 6. Conflict Resolution: Address conflicts promptly and constructively. Teach
affinity groups that bring together individuals with shared identities or team members conflict resolution strategies and create an environment where
backgrounds. These groups can provide support, networking opportunities, differences can be discussed openly and resolved.
and a platform for diverse voices. 7. Performance Feedback: Offer regular feedback on individual and team
6. Communication and Feedback: Encourage open dialogue and performance. Constructive feedback helps in continuous improvement and keeps
communication among employees from different everyone aligned with the team's objectives.
backgrounds. Create channels for feedback and suggestions to improve diversity 8. Building Trust: Trust is fundamental. Foster an environment where trust
and inclusion initiatives. among team members and between the manager and the team is cultivated. Trust
7. Accountability and Measurement: Set diversity goals, establish metrics, and leads to better collaboration and a more positive work environment.
regularly monitor progress. Hold 9. Adaptability and Flexibility: Encourage adaptability to changes and
leaders and managers accountable for promoting diversity and inclusion. flexibility in approaches. A manager should guide the team through transitions
and support them in adjusting to new circumstances.
The Break-Even Point (BEP) is a financial concept used to determine the level 10. Continuous Improvement: Encourage a culture of learning and development
of sales or production volume at which a within the team. Provide opportunities for skill enhancement, training, and
company neither makes a profit nor incurs a loss. In other words, it is the point at growth.
which total revenue equals total costs.
Types of Break-Even-Point: Fixed Costs (FC) and Variable Costs Project team members are individuals who work together to achieve a set of
(VC). predetermined goals as stated in the project scope. Each member of the team has
Fixed Costs (FC): These are costs that do not change with the level of production a unique set of skills and responsibilities that contribute to the success of the
or sales. Examples include rent, project—ultimately, completing the project on schedule and on budget 1. Here are
salaries, insurance, and depreciation. some of the key roles and responsibilities of project team members:
Variable Costs (VC): These costs vary directly with the level of production or 1. Contributing to overall project objectives: Team members should be aware
sales. They can include materials, direct of the project’s overall objectives and work towards achieving them.
labor, and sales commissions. 2. Completing individual deliverables: Team members are responsible for
The equation for calculating the Break-Even Point can be derived as follows: completing their assigned tasks and delivering them on time.
Total Costs (TC) = Fixed Costs (FC) + Variable Costs per unit (VC) * Quantity 3. Providing expertise: Team members should use their unique skills and
(Q) expertise to contribute to the project’s success.
Total Revenue (TR) = Price per unit (P) * Quantity (Q) 4. Working with users to establish and meet business needs: Team members
At the Break-Even Point, Total Revenue equals Total Costs: should work closely with users to understand their needs and ensure that the
TR = TC project meets those needs.
P * Q = FC + VC * Q 5. Documenting the process: Team members should document their work and
To find the Break-Even Point Quantity (Q), rearrange the equation: processes to ensure that the project can be easily understood and replicated in
P * Q - VC * Q = FC the future.
Q * (P - VC) = FC Team Members duties:
Q = FC / (P - VC) Leaders: Manage, motivate, report (PMs, Team Leads). Tech Experts: Design,
The Break-Even Point Quantity (Q) is obtained by dividing the Fixed Costs (FC) develop, solve problems (Engineers, IT, etc.). Support: Assist with admin,
by the difference between the Price per communication, finance (Assistants, Legal, etc.). Everyone: Meetings,
unit (P) and the Variable Costs per unit (VC). communication, deadlines, positive environment. Roles vary by project, but clear
It's important to note that the Break-Even Point can be calculated in units or in communication is key!
monetary terms, depending on the contextof the analysis.The equation provided
above gives the Break-Even Point in terms of quantity (units).