C and R discuss the quality of coffee and a uniquely designed coffee spoon. C acknowledges that they rushed a deal without consulting colleagues, leading to issues like declining sales and overstocking. Both parties recognize that if the problem is not addressed, they will face financial losses.
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Negotiation Case
C and R discuss the quality of coffee and a uniquely designed coffee spoon. C acknowledges that they rushed a deal without consulting colleagues, leading to issues like declining sales and overstocking. Both parties recognize that if the problem is not addressed, they will face financial losses.
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C: Nice to see u again! As a coffee-lover, I bet you will enjoy the espresso here.
R: (sipping coffee) Yup, it tastes good. This coffee spoon has a grand design as well…
C: Originality gives life to this coffee spoon. If we have a higher degree of
freedom on the design, sufficient budget, and wider distribution channel, then everyone in this cafe should be using our products now.
R: You agreed on these conditions, didn’t you?
C: You’re right. Because I was in a hurry. I should have discussed with my
colleagues before closing the deal. Here’re 2 objective facts: A decline in sales of the cutlery and overstocking. If the problem is left alone, both of us will suffer. Neither can you earn form the sales nor can I recover the production cost.
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