DisasterChapter 1,2,3
DisasterChapter 1,2,3
→ Disaster management is the planned way of dealing with disasters. Disasters are
sudden and serious events that can be natural (like earthquakes, floods, or cyclones)
or man-made (like fires, accidents, or terrorist attacks).
→ The main aim of disaster management is to save lives, reduce damage, protect
nature, and help people recover quickly. It involves help from the government,
institutions, and the community.
→There are four main steps in disaster management, called the disaster
management cycle:
→ All these steps help people stay safe and be ready for future disasters.
→ For disaster management to work well, there should be teamwork between central
and state governments, early warnings, public participation, proper training, good
technology (like satellites and GIS), and strong communication systems.
→ Characteristics of Disasters:
● Sudden: Most disasters occur suddenly, leaving little time for preparation.
● Unpredictability: Disasters like earthquakes and tsunamis cannot be predicted
accurately.
● Severe Impact: Disasters often cause widespread destruction of life, property,
and the environment.
● Urgency of Response: Disasters demand immediate and large-scale rescue,
relief, and recovery efforts.
● Multi-sectoral Involvement: They affect health, economy, environment,
governance, and infrastructure.
→ Effects of Disasters:
→ Disaster management is the planned way of dealing with disasters. Disasters are
sudden and serious events that can be natural (like earthquakes, floods, or cyclones)
or man-made (like fires, accidents, or terrorist attacks).
→ The main aim of disaster management is to save lives, reduce damage, protect
nature, and help people recover quickly. It involves help from the government,
institutions, and the community.
→There are four main steps in disaster management, called the disaster
management cycle:
→ For disaster management to work well, there should be teamwork between central
and state governments, early warnings, public participation, proper training, good
technology (like satellites and GIS), and strong communication systems.
Disaster management is divided into four interrelated phases, each of which plays a
vital role in minimizing the impact of disasters:
1. Mitigation:
○ Aim: To reduce the potential impact of disasters.
○ Activities: Risk assessments, enforcing building codes, zoning regulations,
retrofitting buildings, afforestation, flood barriers, etc.
○ Importance: Saves lives and reduces costs by preventing damage.
2. Preparedness:
○ Aim: To ensure effective response to disasters.
○ Activities: Creating disaster management plans, training personnel,
community awareness programs, setting up emergency operation centres,
and stockpiling supplies.
○ Importance: Reduces confusion and ensures quick response.
3. Response:
○ Aim: To provide immediate assistance during or immediately after a
disaster.
○ Activities: Evacuation, search and rescue, emergency medical aid, relief
distribution, coordination between agencies.
○ Importance: Saves lives and reduces suffering.
4. Recovery:
○ Aim: To restore normalcy and recovery affected communities.
○ Activities: Rebuilding infrastructure, providing financial aid, restoring
livelihoods, trauma counselling.
○ Importance: Helps communities recover quickly and become resilient.
All four phases are part of a continuous cycle aimed at reducing disaster risk and
improving community resilience.
In India, the Ministry of Home Affairs (MHA) is the main ministry that handles disaster
management. Inside the MHA, there is a special Disaster Management Division that
takes care of everything related to natural and man-made disasters.
● Responding to disasters
● Providing relief
● Getting ready before disasters
● Making disaster-related laws and policies
● Training people
● Preventing future disasters
● Helping with long-term recovery after a disaster
Under the Disaster Management Act of 2005, MHA manages important disaster
management bodies:
Disaster management is very important because it helps save lives, protect homes
and jobs, and keep communities safe during disasters.
1. Protects People
Disaster management helps reduce deaths and injuries. Early warning systems and
quick relief efforts should be there make sure people get help on time.
Disasters can damage houses, farms, roads, and shops. By planning ahead like
building flood walls or making earthquake proof buildings etc that can reduce damage.
This protects the local economy and helps areas recover faster.
If a disaster happens, disaster management helps bring life back to normal quickly. It
includes giving food, water, shelter, and rebuilding homes. This reduces long-term
problems for affected people.
Ongoing efforts like community mock drills and disaster education teach people how to
act in emergencies. This makes people and places stronger and better prepared for the
next disaster.
5. Helps Sustainable Development
Disasters can destroy years of development work. Good disaster management makes
sure schools, hospitals, roads, and other projects are protected and not destroyed again
and again. This supports long-term growth.
The National Disaster Management Policy (2009) of India sets clear goals to make
disaster management stronger, smarter, and more people-focused. These goals help
India prepare better, reduce risks, and recover faster from disasters.
Teach people and institutions about disasters, so they focus on avoiding them rather
than only reacting after they happen.
Reduce disaster risks using the right mix of technology, traditional knowledge, and
eco-friendly methods.
Every development project like roads, buildings, and cities—should consider disaster
risks to avoid creating more danger.
Create and follow clear laws and build organizations (like NDMA and SDMAs) to keep
people and infrastructure safe.
Build systems that help identify and monitor possible dangers in different areas of the
country.
Set up fast and reliable systems to forecast disasters and alert people in time so they
can stay safe.
Use media to spread awareness and involve society through campaigns so everyone
knows what to do during disasters.
8. Support for Vulnerable People
Make sure emergency help reaches the most at-risk groups like children, the elderly,
and people with disabilities.
When rebuilding after a disaster, make homes, roads, and buildings stronger and more
resistant to future disasters.
🌍 Earthquakes
● Around 60% of India’s land is in earthquake-prone areas.
● The Himalayan region and north-east India feel earthquakes often and
strongly.
🌊 Floods
● About 12% of India’s land (40 million hectares) gets flooded during heavy rains.
● Big rivers like the Ganga and Brahmaputra often overflow.
● States like Bihar, Assam, and Uttar Pradesh get affected every year.
🌪️ Cyclones
● India has a long coastline (7,500 km), and about 8% of the land faces
cyclones.
● The Bay of Bengal often creates strong cyclones.
● States like Odisha, West Bengal, Andhra Pradesh, and Tamil Nadu are at high
risk.
🌾 Droughts
● Around 69% of India can suffer from drought.
● Less rainfall or failed monsoons cause water shortages and crop failures.
● States like Rajasthan, Maharashtra, Gujarat, and parts of South India are most
affected.
🏔️ Landslides
● Hilly areas like the Himalayas, Western Ghats, and North East often see
landslides.
● Heavy rain, earthquakes, and cutting trees make the problem worse.
🌊 Tsunamis
● Coastal places like the Andaman & Nicobar Islands, Tamil Nadu, and Andhra
Pradesh are at risk.
● A big tsunami happened in 2004, causing huge damage.
🔥 Other Disasters
● Heatwaves, cold waves, forest fires, and coastal erosion are increasing.
● In cities, dangers include fires, building collapse, and industrial accidents.
Earlier, India followed a reactive approach to disasters it means action was taken only
after damage happened. The focus was on relief and rescue.
But after the Disaster Management Act, 2005, the focus shifted to a proactive and
preventive approach. A three-level system was created:
This new system promotes planning, preparation, and risk reduction before
disasters occur.
India has made many important changes in disaster management to become more
organized, proactive, and prepared. Some of the major reforms are:
💰 2. Relief Funds
● Created National Disaster Response Fund (NDRF) and State Disaster Relief
Funds (SDRF).
● These ensure quick release of money for relief work during disasters.
🏘️ 5. Local Participation
● Local bodies like Gram Panchayats and municipalities must now make their
own disaster plans.
● NDMA is also training local officers through Incident Command System.
Disaster management (DM) policies are very important because they provide a clear
plan and guidelines to manage disasters better. Here’s why they matter:
📢 5. Public Awareness
● Policies promote media, education, and community participation.
● Examples: School drills, awareness campaigns, training for locals.
🧩 6. All-Round Coordination
● DM policies connect health, roads, agriculture, housing, etc.
● This multi-sector approach helps reduce disaster risk more effectively.
Disaster Management (DM) works on key principles to make it effective, organized, and
people-focused. These principles guide all actions — from planning to response and
recovery.
🛑 2. Proactive Prevention
● Focus is on stopping disasters or reducing impact, not just reacting.Example:
Earthquake-safe buildings, planting trees near coasts (like mangroves).
● Agencies like police, fire services, and health workers work together under one
roof.
● SOPs guide every action — such as how to evacuate, when to distribute food,
and who announces alerts.
● These SOPs are prepared in advance and are regularly updated after mock drills
and lessons from past disasters.
● Citizens receive alerts via SMS, mobile apps, TV, and radio.
○ These forces work under the local ICS command, ensuring unified
action.
● NDMA and SDMA also provide technical expertise, funding, and backup.
○ All responders are kept safe (e.g., using PPE, safe shelters).
FEMA stands for the Federal Emergency Management Agency. It is the main
disaster management agency in the United States. FEMA handles all stages of
disasters from planning and prevention to response and recovery. As FEMA itself says,
it “coordinates the federal government's role in preparing for, preventing,
mitigating, responding to, and recovering from all domestic disasters (natural or
man-made).”
🛡️ 1. Preparedness
● FEMA creates national plans like the National Response Framework to guide
how disasters should be handled.
● It trains emergency workers (like fire, police, and medics) and runs mock
drills.
● FEMA gives grants to state and local governments to improve their
emergency readiness (buying equipment, building shelters, etc.).
🌧️ 2. Risk Mitigation
● FEMA tries to reduce damage before disasters happen.
● It runs the Hazard Mitigation Grant Program (HMGP) and National Flood
Insurance Program (NFIP).
● FEMA funds flood zone maps, promotes strong building codes, and helps
people buy disaster insurance to cover losses.
● Example: If a flood-prone town wants to build a dam or raise buildings, FEMA
can help with funds and technical advice.
🚨 3. Response Coordination
● When a disaster is too big for a state to handle, the President can declare an
emergency, and FEMA takes charge of the federal response.
● FEMA coordinates with other federal agencies (like the Department of Defense,
Health & Human Services) and sends:
○ Disaster Medical Assistance Teams (DMAT)
○ Urban Search and Rescue Teams
○ Incident Management Assistance Teams (IMAT)
● These teams go to the affected area with doctors, rescue workers, and
equipment.
🏚️ 4. Recovery Assistance
● FEMA helps after the disaster by giving:
○ Individual Assistance: Money or loans for people to rebuild homes, rent
places, or buy essentials.
○ Public Assistance: Grants to repair roads, schools, hospitals, etc.
● It works with the Small Business Administration (SBA) to offer loans to
affected businesses.
● FEMA also runs programs like Crisis Counselling to support mental health after
disasters.
🌊 Impacts of Floods
Floods can cause serious damage both immediately and in the long term. The effects
are both direct and indirect:
✅ Direct Impacts
● Loss of human lives, especially when floods come suddenly.
● Destruction of houses, roads, bridges, crops, and power supply lines.
● Example: “Floods often cause huge losses to homes, roads, power supply and
other infrastructure.”
❌ Indirect Impacts
● Spread of diseases like cholera, typhoid, and dengue due to dirty water and
overcrowded shelters.
● Loss of jobs and income especially for farmers and daily wage workers (e.g.,
crops, animals destroyed).
● Environmental loss forests and animal habitats get damaged, leading to less
biodiversity.
For example, the 2018 Kerala floods and 2017 Bihar floods killed
hundreds, displaced lakhs of people, and caused losses worth tens of
thousands of crores.
🧱 1. Structural Measures
● Build dams, reservoirs, embankments, and levees to hold back floodwaters.
● Create flood retention ponds, floodwalls, and safe overflow zones
(floodways).
● Example: Embankments along rivers to prevent water from spilling into towns.
🏘️ 3. Land-Use Planning
● Stop construction in flood-prone areas, especially on floodplains.
● Use floodplains for parks or agriculture (they can flood safely without much loss).
These steps help reduce loss of life and property during floods.
Disaster management is usually described as a cycle of four key phases, each with
distinct activities:
5. Mitigation:
○ Aim: To reduce the potential impact of disasters.
○ Activities: Risk assessments, enforcing building codes, zoning regulations,
retrofitting buildings, afforestation, flood barriers, etc.
○ Importance: Saves lives and reduces costs by preventing damage.
6. Preparedness:
○ Aim: To ensure effective response to disasters.
○ Activities: Creating disaster management plans, training personnel,
community awareness programs, setting up emergency operation centres,
and stockpiling supplies.
○ Importance: Reduces confusion and ensures quick response.
7. Response:
○ Aim: To provide immediate assistance during or immediately after a
disaster.
○ Activities: Evacuation, search and rescue, emergency medical aid, relief
distribution, coordination between agencies.
○ Importance: Saves lives and reduces suffering.
8. Recovery:
○ Aim: To restore normalcy and recovery affected communities.
○ Activities: Rebuilding infrastructure, providing financial aid, restoring
livelihoods, trauma counselling.
○ Importance: Helps communities recover quickly and become resilient.
These four phases form a continuous cycle. Recovery and reconstruction must
integrate mitigation and preparedness to reduce future disaster risks.
Rescue operations are the first and most urgent efforts to save people’s lives during
a disaster. These operations are fast, well-planned, and done by trained teams. Below
are the main steps and parts of a rescue operation:
When a disaster warning is received or the disaster happens, local disaster officials
quickly send rescue teams into action.
These may include:
Each team has special skills like rescuing people from collapsed buildings, giving first
aid, or rope climbing in tough areas.
Once teams arrive, they first check how bad the situation is:
They set up a command center and a communication system so that everyone works
together smoothly. They also set rescue priorities, like helping those in life-threatening
situations first.
Rescue workers use different tools and equipment to find and save survivors:
● Shovels, cutters, search dogs, and drones are used in building collapses.
● Boats and helicopters are used in floods.
● Thermal cameras or sound detectors help find people under debris.
Safety gear like helmets, gloves, and ropes are always used to protect rescuers from
injury.
5. Evacuating People:
● Shelters
● Hospitals
● Safer places
Transport like ambulances, buses, or boats is arranged. Special care is taken for
children, senior citizens, and persons with disabilities.
Teams stay in touch with the command center using radios or phones.
This helps:
● Update progress
● Ask for more help if needed
● Send alerts to the public (e.g. “Evacuate area X immediately”).
If help is needed from the army or international groups, it is also managed through this
central system.
8. Community Participation:
Local people and trained groups like the Red Cross also help:
● Clearing debris
● Giving first aid
● Guiding victims
Public help desks tell people how to assist safely without putting themselves at risk.
Example Situations:
Speed and safety are the most important — every minute saved can save more
lives.
After the rescue phase, the focus shifts to relief (food, water, shelter) and then to
rehabilitation and rebuilding.
1. Earthquake
Impact:
Mitigation:
Rescue:
● Teams use sniffer dogs and thermal cameras to find people in rubble.
● First 24 hours are most important (“golden hours”).
● Provide first aid, shelters, and clean water quickly.
Impact:
● High-speed winds break trees and buildings.
● Storm surge floods coastal areas.
● Heavy rain causes floods inland.
● Example: Cyclone Amphan (2020) damaged homes in Odisha and West
Bengal.
Mitigation:
Rescue:
3. Landslide
Impact:
● Mud, rocks, and soil fall from hills, burying roads and homes.
● Mostly happens after heavy rain or earthquakes.
● Example: 2013 Uttarakhand landslides destroyed villages and stranded
pilgrims.
Mitigation:
Rescue:
Impact:
Rescue:
5. Drought
Impact:
Mitigation:
Relief:
Global Warming means the increase in Earth's average temperature, mainly caused
by human activities like burning coal, oil, and gas. These activities release
greenhouse gases (GHGs) such as carbon dioxide (CO₂) and methane (CH₄) into the
atmosphere.
As per Stanford University and NASA, this warming is causing climate change, which
means long-term changes in weather patterns around the world.
Example in India:
● Hotter summers, water shortages, and irregular monsoons are already being
felt.
● Cities like Delhi face extreme temperatures; coastal regions like Odisha face
stronger cyclones.
These are the visible and immediate impacts right after the disaster.
Examples:
👉 For example, in a flood, people may drown, and homes or roads get washed
👉
away.
A GCW study also shows that floods destroy infrastructure like power supply and
housing — these are direct effects.
These are the long-term and hidden impacts that appear after the initial damage.
Examples:
👉 For example, after an earthquake, the buildings collapse (direct effect), but later,
people may lose jobs and suffer emotional stress — these are indirect effects.
Urbanization means more people moving into cities. If this happens too fast or
without planning, it increases the risk of disasters.
○ Concrete buildings and roads stop rainwater from soaking into the
ground.
○ Cutting down trees removes natural protection from heat and storms.
Conclusion:
Landslides happen when soil, rocks, or debris slide down a slope due to gravity.
They can be triggered by both natural and human-made causes.
🔹 Natural Causes:
1. Heavy or Prolonged Rainfall:
○ Water seeps into the ground, loosening the soil and adding weight.
○ Common during monsoons in hilly regions.
2. Earthquakes:
○ Shaking of land can cause sudden slope failure.
3. Volcanic Activity:
○ Eruptions and loose ash make slopes unstable.
4. Erosion:
○ Rivers or sea eroding the base of a hill can remove support.
📌 Example (India):
In the Himalayas and Northeast, cutting forests and building without planning has
made landslides more common during monsoons.
The purpose (goal) of disaster management is to protect lives, property and the
environment by reducing vulnerability and ensuring timely response to emergencies. In
practical terms:
Public awareness and education play a crucial role in reducing disaster risk by
preparing people to act quickly and safely before, during, and after a disaster. It builds a
culture of safety and preparedness.
🔹 a. Objectives:
● Inform communities about local hazards like floods, earthquakes, and cyclones.
● Teach safety practices like evacuation routes, emergency contacts, and survival
kits.
● Encourage regular drills and preparedness activities in schools, offices, and
communities.
🔹 b. Strategies:
1. Education in Schools & Colleges:
○ Include disaster management in curriculum.
○ Conduct mock drills at least twice a year.
2. Mass Media Campaigns:
○ Use TV, radio, newspapers, and social media.
○ Share early warning signs, helpline numbers, and first-aid information.
3. Community Outreach Programs:
○ Organize street plays, local fairs, and workshops to teach simple
rescue and safety skills.
○ Target villages and urban slums for better inclusion.
4. Print and Digital Materials:
○ Distribute posters, leaflets, and mobile app alerts in local languages.
○ Use clear instructions on do’s and don’ts for common disasters.
🔹 c. Impact:
● More people evacuate safely during warnings.
● Communities respond faster and more efficiently with trained volunteers.
● Reduced casualties and property loss due to informed actions.
● Boosts overall community resilience and self-reliance.
To ensure maximum reach and lasting impact, disaster awareness campaigns must
use a mix of approaches. The goal is to educate all sections of society and make
disaster preparedness a part of daily life.
🔹 1. Multi-channel Dissemination:
● Use both traditional media (TV, radio, newspapers) and digital platforms
(social media, WhatsApp, websites).
● Ensures messages reach all age groups and regions, rural and urban alike.
🔹 2. Localization of Content:
● Translate content into regional/local languages.
● Use local examples, folk art, and familiar visuals in posters and videos.
● Helps people relate to the message and act on it.
NIDM serves as the peak training, research, and advisory body for disaster
management in India. Its key roles include:
NDMA provides strategic vision and ensures a unified framework for disaster risk
management nationwide.
This structure balances national guidance with local agility, ensuring tailored responses
and community participation.
1. Flood Control:
Build dams, embankments, levees, and regularly dredge river beds to prevent
overflowing.
2. Earthquake Safety:
3. Cyclone Shelters:
Construct elevated, reinforced shelters in coastal areas for safe evacuation.
Develop stormwater drains, retention ponds, and plant trees in hilly areas for better
water absorption.
1. Land-Use Planning:
Enforce strict codes, with regular inspections and penalties for unsafe structures.
Use weather forecasts, sirens, SMS alerts, and community radios to warn people early.
2. Ecosystem Protection:
Restore mangroves, wetlands, forests to act as natural buffers against floods and
storms.
3. Climate Adaptation:
Redesign cities with multi-use parks (evacuation areas), green roofs, and better
drainage in slums.
5. Technology Use:
Use IoT sensors, mobile alert apps, GIS maps for real-time monitoring and safer
development.
6. Legislative Strengthening:
Update disaster laws to include risk reduction mandates, clear budgets, and roles.
7. Public–Private Partnerships:
Work with companies to pre-stock relief materials and help build shelters.
8. Capacity Building:
Train local officials regularly; conduct after-action reviews post-disaster or drill for
improvements.
11. Setup for Emergency Facilities and Casualty Management (10 marks)
A robust casualty‑care network requires four pillars: facilities, transportation,
personnel, and supplies.
This integrated setup ensures timely, continuous care from the point of injury through
full rehabilitation.
● Unified Platforms:
○ EOCs at All Levels: District, state and national EOCs share a common
GIS‑enabled dashboard, real‑time incident logs, and resource‑tracking
portals.
○ Common Alerting Protocol (CAP): Ensures uniform warning messages
across sirens, SMS, radio and TV.
● Standard Operating Protocols (SOPs):
○ Predefined guidelines on message formats, update frequencies, and
roles/responsibilities to avoid confusion.
● Technology Integration:
○ Radio & Satellite Backup: Maintains connectivity when cell networks fail.
○ Mobile Apps with Geotagging: First responders upload live photos,
videos and status updates to EOCs.
○ Social Media Monitoring: Dedicated cells analyze citizen posts for
real-time situational awareness and rumor control.
● Inter‑Agency Liaison:
○ Liaison Officers: Police, fire, medical, NDRF/SDRF, and local
government representatives stationed in the EOC ensure seamless
coordination.
○ Joint Briefings: Regular Situation Reports (SITREPs) and press
conferences align all stakeholders.
● Public Information Management:
○ Media Cells: Official spokespeople manage accurate press releases, live
updates and social‑media feeds.
○ Feedback Channels: Hotlines and IVR systems collect citizen reports
and service requests, which feed back into operational planning.
By minimizing duplication, speeding decisions, and keeping the public informed, strong
communication greatly enhances response effectiveness and trust.
13. Use of Internet and Software in Disaster Management (10 marks)
Digital tools streamline every phase of disaster management:
Example: In the 2020 Assam floods, real‑time satellite imagery guided NDRF
deployments, cutting response time by a third.
15. National Executive Committee (NEC) and Its Responsibilities (10 marks)
The NEC, chaired by the Union Home Secretary, translates NDMA policy into action:
● Policy Oversight: Monitors state and central compliance with the National and
State Plans.
● Inter‑Ministerial Coordination: Convenes ministries (Health, Agriculture, Urban
Development, etc.) to align sector‑specific contingency plans.
● Resource Mobilization: Directs central agencies (Armed Forces, NDRF, NHAI)
to provide engineering, transport and logistics support.
● Post‑Disaster Review: Conducts after‑action evaluations, compiles lessons
learned and recommends policy updates.
● Financial Approvals: Advises on disbursal of funds from the National Disaster
Response Fund to states and union territories.
● State Plan Development: Aligns the National Plan with region‑specific hazards,
geography and resource capacities.
● Fund Management: Oversees the State Disaster Response Fund, approves
district‑level releases and audits expenditures.
● Capacity Building: Partners with NIDM for state‑focused training, drills and
certification of officials and first responders.
● Public Awareness: Launches campaigns in local dialects via television, radio,
print and social media.
● Post‑Event Evaluation: Reviews the state’s performance after each disaster,
commissions independent audits, and updates policies accordingly.
SDMA customizes national guidelines to local contexts and ensures sustained state
readiness.
17. State Executive Committee (SEC) and Its Responsibilities (10 marks)
The SEC, headed by the Chief Secretary, is the state’s operational arm:
SEC translates policy into prompt, synchronized action across all state agencies and
districts.
18. Search and Rescue Operations (SRO) (10 marks)
SROs are the frontline life‑saving efforts in the golden 24–48 hours:
● Organizational Structure:
○ Led by an Incident Commander under an Incident Command System
(ICS) with branches for Operations, Logistics, Planning, Safety and
Liaison.
○ Teams drawn from NDRF, SDRF, Fire Services, Police, Army Engineers
and Civil Defence.
● Techniques & Equipment:
○ Urban SAR: Hydraulic cutters, concrete‑breaking tools, listening devices,
sniffer dogs, fiber‑optic cameras.
○ Water Rescue: Inflatable boats, life jackets, scuba gear, rope rescue.
○ High‑Angle Rescue: Rappelling, aerial lifts, and harness systems.
● Medical Triage & Evacuation:
○ On‑site tagging of victims (red/yellow/green) to prioritize critical
evacuations via road or air.
● Safety Protocols:
○ Structural stability checks, gas detection in industrial or collapsed sites,
and full personal protective equipment for responders.
● Community Support:
○ Trained local volunteers assist with perimeter control, victim spotting and
basic first aid under professional guidance.
● District Plan Preparation: Uses local hazard and vulnerability mapping to tailor
the annual District Disaster Management Plan.
● EOC Operations: A 24/7 District EOC manages incident reporting, resources
requests, and Situation Reports (SITREPs).
● Logistics & Stockpiles: Maintains warehouses with tents, food kits, water,
medicines and rescue equipment.
● Community Training: Conducts village/ward‑level drills, first‑aid workshops, and
hazard‑awareness sessions.
● Coordination Mechanism: Brings together municipalities, block offices, NGOs
and volunteers for joint preparedness.
● Grievance Redressal: Runs helplines and online portals for real‑time citizen
feedback and complaint resolution.
By being closest to the ground, DDMA ensures needs are rapidly assessed and relief is
targeted effectively.