2023 Meta Marketing Guide
2023 Meta Marketing Guide
IMAGE TO BE UPDATED
DISCOVERY COMMERCE
2023 Meta
marketing guide
Discovery Commerce
Growing businesses by connecting products to people
Today, businesses are transforming across many fronts as they adapt to global
supply chain slowdowns, economic conditions and ad ecosystem changes, all
while navigating the possibilities of today's technology. While challenges are
presented, in many ways there is more opportunity than ever for business growth.
Historically, the best way to drive efficient growth online was to focus on those
most likely to respond. But businesses that are seeing the most success today
recognize that marketing to people who already want to buy from you isn’t
enough. They understand that growth comes from reaching new or existing
customers that want or need just what you have to offer.
70% 46%
of online shoppers surveyed of online shoppers surveyed
typically discover on Meta used Meta technologies to
technologies. help with purchase.
Source: “Discovery-Led Shopping Study” by GFK (Meta-commissioned online survey of 12,000+ respondents ages 18 - 74 in the AU, BR,
CA, FR, DE, IN, ID, MX, SK, JP, UK, US) Q2 2022. Qualifying respondents shop online at least twice a month and made an online purchase
of beauty, furniture, electronics or apparel in the past 3 months at the time of the study; questions cited A01, A07a/b, A09, A13, A32. 2
META DISCOVERY COMMERCE SYSTEM
Feroldi’s
Retail
Sponsored
store
Feroldi’s
Retail
Sponsored
store
Shop now
through discovery.
Data Creative
Set up data sources Build compelling creative
to reach new and to delight customers.
unexpected
audiences.
Media Measurement
Develop media strategies Measure to gain actionable
to achieve a range of insights and make more effective
business goals, from decisions.
discovery to conversion.
4
Data
Data is generated when people interact with a business. Data on actions that
happen across Meta technologies, such as contacting a business, liking, searching or
checking in, combined with actions that take place on your website, in your app
or in your store, help machine learning get the right ad in front of the most
relevant people at the right time.
Lives in
Portland, OR
WEBSITE
Saved a post
by EndoMoto
STORE
Shared a post in Live on
THIS CAT IS C H O N K Y Gaming
APP
FOUNDATIONS
Essential to drive performance
Automation
5
FOUNDATIONS DATA
W EB S ITE A PP S TO R E
BEST PRACTICES
Conversions
M eta Pixel
API
VS.
Shop now
Aim for an event match especially those happening clicked on your ads.
within 24 hours.
quality (EMQ) score of
good or great.
SUCCESS STORY
Stellantis Japan Ltd., an automotive manufacturing company, aimed to track
website activity more accurately. By adopting the Conversions API and an
integrated data management platform, they reduced acquisition costs by 25%.
*Conversions API support for app and offline events has been introduced in Half 2, 2022 — expect expanded functionality, and supported use cases in 2023.
Source: 1. Based on 28 global A/B experiments of direct, partner, or CAPI Gateway integrations between May to August 2022.
2. Meta case study, Apr 2022. All results are self-reported and not identically repeatable. Generally expected individual results will differ. 6
FOUNDATIONS DATA
phase
Optimized Calculate the maximum number of
delivery
EXPECTED
NUMBER OF CONVERSIONS
Don’t create more than this
number of ad sets to maximize
liquidity and efficiency.
Source: Meta liquidity study, Feb 2019 7
FOUNDATIONS DATA
Automation
Automation takes the manual work out of campaign setup. It relies on machine
learning to optimize campaign levers like audience and placements, resulting in
more efficient and effective advertising.
Budget Advantage campaign budget (formerly known as • Leverage ad set spend limits if
campaign budget optimization) automatically you have specific budget
allocates budget to the top-performing ad sets requirements.
without restarting the learning phase. • Lowest cost bidding helps you
Success story: KiwiCases 1 get the most results possible
from your budget.
Machine learning can also enhance an entire campaign flow; we call this end-to-end automation.
End-to-end Advantage+ shopping campaigns and Advantage+ • Import high-performing ads from
app campaigns (formerly known as Automated App previous campaigns and the
Ads) work to achieve the highest performance with system will automatically test
minimal effort by optimizing across multiple levers. combinations to deliver the top
ones to your unique audience.
Success story: Jollibee 4
Source: Meta case studies: 1. Jul 2022 2. Jul 2022 3. Jun 2022 4. Dec 2021 8
Generate demand
Blue hand-dyed
knit sweater
through discovery.
Data Creative
Set up data sources Build compelling creative
to reach new and to delight customers.
unexpected
audiences.
Media Measurement
Develop media strategies Measure to gain actionable
to achieve a range of insights and make more effective
business goals, from decisions.
discovery to conversion.
9
Creative
Compelling creative can make the difference between a passing glance and a
moment of discovery. Marketers have the opportunity to build creative that
delights customers and generates demand through discovery.
3.6B
people are discovering
stories through rich,
engaging formats
across Meta
technologies.1
FOUNDATIONS MULTIPLIERS
Mobile-first creative
Developing great creative starts with building for mobile-first formats.
Follow proven best practices to build with mobile in mind.
BEST PRACTICES
Diversified creative
Great creative means something different to each person. Building a diverse
set of creative can help improve performance by appealing to different audiences.
Automation solutions from Meta make it possible to show the right creative to the
most relevant person in the places they're spending their time.
FROM
Creative diversification
One message has been shown to drive:
for all audiences
+32%
TO increase efficiency
Creative diversity
that appeals to +9%
different audiences increase reach1
BEST PRACTICES
MOTIVATOR/BARRIER MOTIVATOR/BARRIER
Identify the barriers and “I'm fine the way I am and "Seems too expensive
don't need anything new." and high-brow."
motivators to your category
and to your product.
Source: Internal Meta test comparing the performance of two identical vs two non-identical
(creatively diverse) creatives in 2703 ad sets across verticals from 04-04-2021 to 04-26-2021. 12
MULTIPLIERS CREATIVE
Reels
Reels is where brands are tapping into culture and reaching new valuable
audiences. Reels is the future of entertaining storytelling, where people
come to discover, connect and be entertained with more than 140 billion
Reels plays across Facebook and Instagram each day.1
30%
BEST PRACTICES
Make it entertaining.
Reels surprise and delight us, lift us up
and provoke an emotional response. increase in the time people
spent engaging with Reels
Make it digestible. across both Facebook and
Reels should be easy to understand. Instagram in Q2 20222
Make it relatable.
Keep it unpolished, imperfect and human.
Reels are made by people, which invites people
to feel like participants, not just viewers.
TECHNICAL CONSIDERATIONS
SUCCESS STORY
Source: 1. Meta Q3 2022 earnings call. 2. Meta Q2 2022 earnings call. 3. Meta case study, Feb 2022. All results are self-reported and not identically repeatable.
Generally expected individual results will differ. 13
MULTIPLIERS CREATIVE
Creators
Collaborating with creators is an opportunity to harness authenticity and reach
combined. Creators can help businesses access new audiences, drive sales,
reimagine brand stories and more.
133B
BEST PRACTICES
SUCCESS STORY
La Mer Thailand, a premium skin care
brand, reported that purchases increased
by 68% when partnering with content
creators in Thailand to produce branded
content ads, which encouraged people to
buy more of its products.2
through discovery.
Data Creative
Set up data sources Build compelling creative
to reach new and to delight customers.
unexpected
audiences.
Media Measurement
Develop media strategies Measure to gain actionable
to achieve a range of insights and make more effective
business goals, from decisions.
discovery to conversion.
15
Media
Today’s customer journey is increasingly dynamic. People are purchasing at the
moment of discovery or learning about a brand after they’ve already made a
purchase. Since more shopping journeys that lead to purchases start on Meta
technologies, marketers are crafting innovative media plans to delight
consumers across all touchpoints.
Percentage of surveyed online shoppers relying on Meta technologies during their shopping journey:1
DISCOVER PURCHASE
INSPIRE CONSIDER
70% 46%
typically ultimately
65% discovered 56% purchased
for saw an ad that
inspiration drove consideration
FOUNDATIONS MULTIPLIERS
Essential to drive performance Help further maximize results
Source: “Discovery-Led Shopping Study” by GFK (Meta-commissioned online survey of 12,000+ respondents ages 18 - 74 in the AU, BR,
CA, FR, DE, IN, ID, MX, SK, JP, UK, US) Q2 2022. Qualifying respondents shop online at least twice a month and made an online purchase
of beauty, furniture, electronics and/or apparel in the past 3 months at the time of the study; questions cited A01, A07a/b, A09, A13, A32. 16
FOUNDATIONS MEDIA
Media foundations
Establishing strong media foundations is the first step to achieving campaign goals.
Objectives and High-performing campaigns start with objectives and optimizations that
optimizations align with a business outcome.
• Select from 6 objectives in Ads Manager: Awareness, traffic, engagement,
app promotion, leads or sales.
• Optimize for conversion events, value, link clicks, landing page views or
reach.
Account Adopt the simplest campaign structure to offer the flexibility needed for the
simplification system to learn efficiently.
Bidding Bidding is a key factor in winning auctions. Select from bidding strategies
that are spend-based, goal-based or manual.
• Spend-based (recommended): Get the most results or value for your
budget.
• Goal-based: Keep costs within a certain target.
• Manual: Set the maximum bid across auctions. Ideal for advertisers who
have a strong understanding of predicted conversion rates and can
calculate the right bid.
= x +
Total value Estimated action rates Advertiser bid User value
Determines ad’s The likelihood that an The bid amount Determined by several
ranking, where the impression shown to for the event you components, including
ad with the highest this person will lead selected as your ad quality, post-click
total value is shown. to the desired result. optimization goal. experience, predicted
and actual ad
engagement and
OBJECTIVES AND BIDDING
OPTIMIZATIONS repetition of the ad.
ACCOUNT
SIMPLIFICATION
17
FOUNDATIONS MEDIA
Drive purchase.
RECIPE CARD
Two leading solutions use automation to deliver on sales goals with less effort at scale.
RECOMMENDATIONS
Advantage+ shopping campaigns: Utilize
automation and simplicity in setup to assemble the
best possible ad.
• Use high-performing creative from prior
campaigns.
• Specify existing customers through Custom
Audiences from web/pixel, app activity, offline
activity, catalog or a custom list.
• Set budget allocated toward existing customers.
18
*The Conversions API must be implemented for running conversion lift.
MULTIPLIERS MEDIA
Get leads.
RECIPE CARD
Creative Lead ads: Image, video or Advantage+ catalog ad with call-to-action to fill
out form
Call ads: Image or video with call-to-action to call
Ads that click to message: Image, video, carousel or Advantage+ catalog ad
with call-to-action to message
Lead generation solutions across Meta technologies offer more ways to connect with your audience — via
forms, calls or messaging. Consider supporting more than one format to get incremental leads.
RECOMMENDATIONS
19
*The Conversions API must be implemented for running conversion lift.
MULTIPLIERS MEDIA
Optimization Link clicks, landing page views, view content, add to cart or reach
Two key solutions maximize your brand’s discoverability and help unlock access to new audiences.
RECOMMENDATIONS
Branded content ads: Amplify creator
content to reach their followers and new
audiences in an authentic way.
• Use branded content ads with product
tags to maximize product discovery.
• Use dynamic creators' optimization
(Instagram only) to upload 20 creatives
with different creators and have machine
learning select the most relevant ad.
Knitted yellow
sweater
through discovery.
Data Creative
Set up data sources Build compelling creative
to reach new and to delight customers.
unexpected
audiences.
Media Measurement
Develop media strategies Measure to gain actionable
to achieve a range of insights and make more effective
business goals, from decisions.
discovery to conversion.
21
Measurement
Understanding what drives business outcomes is the foundation of effective
marketing. Testing solutions on Meta technologies help businesses better
evaluate their performance to improve their marketing.
30%
higher ad performance
3.2K Shop now
for advertisers that ran 15
experiments the same year.
FOUNDATIONS MULTIPLIERS
Essential to drive performance Help further maximize results
A/B Testing
Learning agenda
Conversion lift
Conversion Lift uses test-and-control groups to help businesses understand
the true value of their advertising. Ads are delivered to the test group,
but not the control group. Meta compares the conversions in test-and-control
groups to calculate the incremental impact of the ad.
BEST PRACTICES
Control
SUCCESS STORY
NO
Lumē used Conversion Lift studies to calibrate their MEDIA
attribution and MMM models. By validating its
approach through lift studies, Lumē was able to
confidently shift budgets to more efficient channels
and reported an increase in conversions by 2X.
Source: Meta case study, Aug 2022. All results are self-reported and not identically repeatable. Generally
expected individual results will differ. 23
FOUNDATIONS MEASUREMENT
A/B Testing
A/B Testing uses randomized, mutually exclusive groups to compare different
tactics. It enables businesses to take a data-driven approach to identify what
elements drive the best performance to optimize future campaigns. A/B Testing
is recommended for day-to-day, tactical optimizations.
CELL 2 CELL 2
CAMPAIGN
AD SET
AD
BEST PRACTICES
Identify hypotheses
and test variables.
Choose one element to test,
while keeping other elements SUCCESS STORY
constant to get clear and
Grover used A/B Testing to inform
actionable insights.
their Advantage+ shopping
campaigns setup. They ran a three-
Set up test.
Access via Ads Manager or go cell split test and determined that a
directly to experiments. smaller number of constraints
during setup delivered a 79%
decrease in cost per conversion.
Source: Meta case study, Aug 2022. All results are self-reported and not identically
repeatable. Generally expected individual results will differ. 24
FOUNDATIONS MEASUREMENT
Learning agenda
Marketers can uncover new strategies faster by adopting learning agendas, a tool to
enable strategic learning in key areas. Learning agendas facilitate lasting positive
impact on a business’ marketing activities on and off Meta technologies. A learning
agenda typically includes a sequenced list of key questions to be answered
through measurement.
GETTING STARTED
B U S IN E S S Q U E S T IO N S S U C C E S S M E T R IC TEST METHOD T IM IN G
25
MULTIPLIERS MEASUREMENT
31%
WAYS TO GET STARTED
Third-party partner
of advertisers surveyed are
• Badged partners:
more likely to rely on MMM
Permission relevant ad
than MTA (multi-touch
accounts that allow MMM
attribution) alone.1
partners to pull reports.
• Non-badged partners: The
third party will need to sign
the access addendum.
Meta representative
• Sign the access addendum
and your Meta representative
will provide reports directly.
SUCCESS STORY