Standard Operating Procedure
Standard Operating Procedure
NCM 109:
CARE OF MOTHER, CHILD AT RISK OR WITH PROBLEMS (ACUTE AND CHRONIC)
NR - 23 GROUP 4:
Barbosa, Paul Vincent
Basilio, Vivieca Marie
Beltran, Archie
De Vera, Cirea Kaizen
Laurente, Sheilo Marie
Mabutol, Glaiza Marie
Primavera, Geraldine
Roberto, John Admer
Sales, Jerome
Sarmiento, Abegail Mae
In this context, an SOP (Standard Operating Procedure) for a lying-in clinic would typically focus on the
management of patient care during pregnancy, labor, and delivery, ensuring safety, hygiene, effective care, and the
smooth operation of the clinic.
1. Purpose
To establish standardized procedures that ensure the safety, quality of care, and efficient operations of the lying-in clinic,
including prenatal, delivery, and postnatal care for pregnant women.
2. Scope
This SOP applies to all medical and support staff, including doctors, midwives, nurses, administrative personnel, and
patients, involved in the delivery of care within the lying-in clinic.
3. Responsibilities
● Medical Personnel: Ensure proper prenatal assessments, safe delivery practices, and postnatal care.
● Administrative Personnel: Handle patient records, schedule appointments, and assist with documentation.
● Patients: Participate actively in their prenatal care, communicate health concerns, and follow care
recommendations.
● Management: Oversee the clinic’s operations, ensuring that all procedures and guidelines are followed.
4. Procedure
A. Prenatal Care
C. Postnatal Care
● All patient information should be documented in the clinic’s medical record system, including prenatal visits,
labor and delivery details, and postnatal care.
● Ensure that informed consent forms are signed for each procedure and treatment provided.
● Regular audits of patient records should be conducted to ensure compliance with clinic protocols and patient
safety standards.
6. Emergency Protocols
● Establish emergency procedures for maternal and neonatal complications (e.g., postpartum hemorrhage, fetal
distress, neonatal resuscitation).
● Ensure staff is trained in basic life support (BLS) and neonatal resuscitation protocols.
● Develop referral pathways for emergencies that require hospital transfer.
● This SOP should be reviewed and updated annually or as new clinical guidelines are released.
● Regular patient and staff feedback should be collected to improve care delivery.
SOP for Hospital Operations
1. Purpose
The purpose of this SOP is to standardize and ensure safe, efficient, and high-quality healthcare delivery within the
hospital. This document will help in managing patient care, hospital processes, staff responsibilities, and operational
guidelines.
2. Scope
This SOP applies to all hospital staff members, including doctors, nurses, administrative personnel, support staff, and
contractors, involved in the day-to-day operations of the hospital.
3. Procedure
○ Collect patient details (personal information, insurance, medical history) during the first point of contact
(in-person, online, phone).
○ Ensure accurate entry into the hospital’s Electronic Health Record (EHR) system.
○ Assign the patient a unique ID number to track throughout their care.
2. Initial Assessment:
○ Obtain informed consent from the patient or guardian for any medical procedures, surgeries, or
treatments.
B. Infection Control
○ All healthcare personnel must wash hands or use alcohol-based sanitizers before and after patient contact.
○ Provide hand sanitizers at all key touchpoints in the hospital.
2. Isolation Procedures:
○ Patients with contagious diseases should be isolated in a designated room to prevent the spread of
infection.
○ Ensure staff wears appropriate personal protective equipment (PPE) when handling infectious patients.
3. Sterilization of Equipment:
○ All medical equipment and instruments should be sterilized according to hospital protocols before and
after each use.
○ Medical staff should conduct daily rounds to assess the patient's condition and progress.
○ Document and update the patient’s medical records regularly.
2. Treatment Administration:
○ Prescribe medications, treatments, and interventions according to best practices and clinical guidelines.
○ Ensure accurate dosage, frequency, and timing of medications.
○ Monitor patients for any adverse reactions or complications.
3. Emergency Care:
○ In cases of emergency, initiate the hospital’s emergency protocols to stabilize the patient.
○ Call for a crash cart, initiate CPR, and call the code team if required.
D. Discharge Process
○ Ensure that all discharge orders are completed by the attending physician, including follow-up
instructions, prescriptions, and referrals.
○ Provide the patient with detailed aftercare instructions, including how to contact medical staff if
necessary.
2. Patient Education:
○ Explain the importance of follow-up visits, medication adherence, and lifestyle modifications for
recovery.
○ Ensure that the patient has access to resources (e.g., physiotherapy, counseling).
3. Final Documentation:
○ Ensure that the patient’s discharge summary is entered into the electronic health record, including the
final diagnosis, treatment provided, and follow-up care.
○ Call for immediate resuscitation team support, and activate the emergency medical response (e.g., CPR,
defibrillation).
○ Provide clear communication and follow established protocols for advanced cardiac life support (ACLS).
2. Code Red (Fire):
● All patient interactions, diagnoses, treatments, medications, and procedures must be documented in the patient’s
electronic health record (EHR).
● All SOP-related activities should be logged in the hospital’s internal system for audit purposes.
● This SOP should be reviewed and updated periodically (at least annually) to incorporate the latest healthcare
regulations, technological advances, and patient care protocols.