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TOURGUIDING FINALS
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1.ITINERARY

2.PRICE STRUCTURE BASED ON THE NUMBEROF

PARTICIPANTGROUP INTERESTS AND AVAILABILITY

PRE - TOUR PLANNING
3.NEGOTIATE
Steps to Develop
4.MAKE BOOKINGS WITH HOTELS NATURE OF

TOUR

5.SEND CONTRACTS

It is companies send the Shorter tours

paperwork two days to

one week before the start

of the tour.

It is paperwork is sent one Longer tours

to two weeks. prior to the

tour.

Enable people to use all WALKING TOURS

their senses and give them

opportunities for close

contact. Guide should

encourage visitors to

experience places on foot

except when tourists have

limited mobility or when

walking in a particular

place would put them in

danger.
It is the most economical MOTORCOACH TOURS

and most efficient since

forty-five people can be

accommodated and it is

the most common mode

of transportation for

guided tours.

Although drive guiding is DRIVE- GUIDING

illegal in some countries, it

is undertaken regularly in

North America and Hiring

it, is more economical for

tour companies and they

provide a more

personalized service.

Family tours and small VAN AND AUTOMOBILE TOURS

group tours with less than

ten participants are

becoming very popular

nowadays.

They provide efficiency LIMOUSINE TOURS

and convenience

especially in urban areas.

Since it is are short, they STEP-ON TOURS

are usually expected to

be general overviews of a

place.

Often attract individuals PUBLIC TOURS

who do not know each

other or have affinity with

each other.
Have become lucrative INCENTIVE TOURS

market in the travel

business and The aim of

the travel is to reward the

participants.

These are classified into MEETING AND CONVENTION TOURS

two categories. Pre and

post meeting tours and

brief tours.and Pre and

post meeting tours last

from one day to one

week.

it is usually the most Hearing Impairments

common disability that

guides meet. Can be

classified into four : mild,

moderate, severe and

profound

WALKING TOURS

WHAT ARE THE TYPES OF MOTOR COACH TOURS

TRANSPORTATION DRIVE- GUIDING

MODES VAN AND AUTOMOBILE TOURS

LIMOUSINE TOURS

FAMILIARIZATION TOURS

INCENTIVE TOURS
WHAT ARE THE TYPES OF
MEETING AND CONVENTION TOURS
TOURS
STEP-ON TOURS

PUBLIC TOURS

It may be shown by the Mild hearing loss

inability to hear light or

high-pitched sounds.

It is the complete inability Profound hearing loss

to hear.
Persons considered to be Visual Impairments

visually impaired are those

who, even with eyeglasses

or contact lenses lack

vision and Severe vision

problems have personal

or mechanical assistance

or both.

This is can be the result of Mobility Impairments

accidents, paralysis,

strokes or diseases such

as multiple sclerosis,

muscular dystrophy,

arthritis and cerebral

palsy.

It is together with hearing Learning Disabilities

impairments have been

called silent disabilities

because they are often

not easily detected.

It is specific learning Public law 94-142

disability is a disorder in

one or more basic

psychological processes

involved in understanding

or in using language,

spoken or written, which

may manifest itself in an

imperfect ability to listen,

think, speak, read, write,

spell or do mathematical

calculation.
 Passenger list

Detailed itineraries
Give at least 5 typical
Confirmation letters (restaurants, hotel, attractions)
items for shorter tours.
Check or vouchers for payments

Accounting sheet

Before leaving the tour, it THE FIRST DAY OF THE TOUR

is advisable for guides to

confirm the arrival time of

the group.

Guides should arrive 20 ARRIVING AT THE TOUR SITE

minutes before the start of

the tour

It gives guides time to relax so that they appear at

ESSAY:REASON NEED TO
ease and ready when the group arrives.
WHY A GUIDE SHOULD
It allows the guides to have casual conversation with
ARRIVE EARLY
the first people who arrive.

First impressions are MEETING THE GROUP

lasting. An impression of

the guide as nervous,

untidy, unenthusiastic,

underconfident, tired or

disinterested can be very

harmful to the tour.

A guide is responsible for CHECKING - IN AND CHECKING - OUTS IN HOTELS

the group's checking - in

and out of the hotel.

Guide should establish VISITING ATTRACTIONS AND RESTAURANTS

good relationships with

the employees of

restaurants and attractions

so that when they bring

groups to these

establishments they will

be treated well.
The itineraries may be CHANGING ITINERARIES

altered because of

unavoidable events.

Traffic, weather, long

queues, a late or sick

passenger, bus

breakdowns may cause

delays.

Tour managers are always EVENING ACTIVITIES

included in the group's

evening activities.

in case like this the

company usually provides

a meal or a meal

allowance for the guide.

PRE - TOUR PLANNING

PAPERWORK

THE FIRST DAY OF THE TOUR

ARRIVING AT THE TOUR SITE

WHAT ARE 9 GENERAL
MEETING THE GROUP
TOUR PROCEDURE
CHECKING - IN AND CHECKING - OUTS IN HOTELS

VISITING ATTRACTIONS AND RESTAURANTS

CHANGING ITINERARIES

EVENING ACTIVITIES

Hearing Impairments

WHAT ARE 4 COMMON Visual Impairments

DISABILITIES Mobility Impairments

Learning Disabilities

this is one of the most An aging population

certain and most dramatic

current trends. The

average aging person is

educated, has a lot of

money and leisure time

the decline in the skilled A labor shortage

labor force is one of the

most critical issues of the

next decade.

more and more people Changes in work style

choose the less restrictive

work schedules. Such

trends as early retirement,

flex-time and part time are

becoming common

because people choose

to spend more time with

their families or on

personal interests.

high technology has an Growth in the use of technological tools

impact or practically every

industry and individual

since individuals or Increase in multicultural societies

different cultures interact,

learn more about each

other and even adopt

each other's customs,

guides and other travel

industry professionals

must be more informed

about other people and

places.

today's traveler's prefer a A desire for authentic experiences

deeper, more personal

way of understanding

another region or culture.

As guiding develops into a PROFESSIONAL ETHICS IN GUIDING

more popular and viable

career, discussions about

ethics within the

profession are becoming

more predominant.

One of the signs of RELATIONSHIPS WITH FELLOW GUIDES

professionalism is

excellent relationships

with one's own colleague

What are three Relationship with Employers

components of Relationship with Fellow guiding

Professional Ethics in Relationship to Travelers

guiding

it requires the guts to face people and talk about

What is Commentary
something of importance.

what tourguide provides a features and history of the location

commentary

The information should be Accuracy

brief and concise

It is carefully research, Relevance

studied and selected

information based on the

type of tourists, and the

area/site being discussed.

It is facts presented Structure

should have a form, the

beginning, the middle and

the ending.

It is encompasses several Varied

or all areas of concern

about a certain topic

discussed.
in all presentation the Objectivity

objective should be clear,

not being subjective.

ACCURACY

5 SOME TIPS FOR RELEVANCE

EFEFCTIVE STRUCTURE

COMMENTARY VARIED

OBJECTIVITY

He is theologian, ALBERT SCHWEITZER

philosopher and Nobel

Peace recipient defined

ethics

Ethics is the name we give to our concern for good

Define ethics behavior. We feel an obligation to consider not only

our own personal well

It is the most difficult Working Under difficult circumtances

circumstances are those

involving safety such as

medical emergencies and

motor coach breakdowns.

Since majority of the The customers is always right

companies follow the

saying?

It is common problem of DEALING WITH HABITUALLY LATE PASSENGERS

tour guides, late coming

shows lack of courtesy

and when the schedule of

several people are

affected, there is an

urgent need for guides to

establish firm policies in

punctuality
 1. Questions for which a guide does not have an

answer
GIVE AT LEAST 4
2. Questions whose answers are controversial.
DEALING WITH
3. Questions that are too personal
DIFFICULT QUESTIONS
4. Questions that shed an unfavorable light on the

guide or some aspect of the region.