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AI Agents and Their Workflow

The workflow of AI agents consists of three main components: Perception, Brain, and Action. Perception involves input handling and preprocessing, Brain focuses on reasoning and planning using a Large Language Model, and Action executes tasks based on the planned steps. An example illustrates how an AI customer support agent tracks an order by utilizing memory and connecting to external systems for real-time data.

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13 views3 pages

AI Agents and Their Workflow

The workflow of AI agents consists of three main components: Perception, Brain, and Action. Perception involves input handling and preprocessing, Brain focuses on reasoning and planning using a Large Language Model, and Action executes tasks based on the planned steps. An example illustrates how an AI customer support agent tracks an order by utilizing memory and connecting to external systems for real-time data.

Uploaded by

jitender
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Workflow of AI Agents

The workflow of AI agents is divided into three major components:

A. Perception (Input Handling)


The AI agent first receives input from the environment, which could be:
Text (user queries, documents)
Images (computer vision tasks)
Voice (speech-to-text)
Structured data (databases, APIs)
This input is then formatted and preprocessed to ensure consistency.
The data is converted into embeddings or structured representations, making it
understandable for the AI model.

B. Brain (Reasoning & Planning)


The AI agent uses a Large Language Model (LLM) or similar reasoning system to
process the request.
The reasoning phase involves:
Understanding relationships between different subtasks.
Verifying facts and analyzing context.
The planning phase determines how to execute these subtasks efficiently.
If the task requires multiple steps, the AI breaks it into smaller sub-tasks and
organizes execution.

C. Action (Execution of Tasks)


Once reasoning and planning are complete, the AI agent executes the required actions.
These actions can include:
Sending messages or responses
Making API calls to external services
Interacting with databases and tools
Performing computations and generating outputs
The AI agent continuously monitors execution and refines responses if needed.

Example: AI Assistant for Customer


Support
Let's say we have an AI-powered customer support agent that helps users track their orders.

A. Perception (Input Handling)


The user types: "Where is my order #12345?"
The AI agent formats this input and extracts key details:
Order ID: 12345
Intent: Order tracking request
It converts the text into embeddings for better understanding.

B. Brain (Reasoning & Planning)


The AI agent analyzes the request.
It leverages Memory:
Recalls past interactions with the user (e.g., previous inquiries about this order).
It uses Environment:
Connects to the order tracking system to fetch real-time data.
It plans the next steps:
1. Query the database for order status.
2. Retrieve the latest tracking information.
3. Format a response.

C. Action (Execution of Tasks)


The AI agent executes the plan:
Queries the order tracking system (Environment).
Finds that order #12345 is out for delivery.
Uses Memory to personalize the response:
"Since you asked about this order earlier, here’s an update!"
It sends a response:
"Your order #12345 is out for delivery and should arrive by 5 PM today!"

Role of Memory & Environment


Memory: Remembers past user interactions to make responses more personalized.
Environment: Connects to external systems (e.g., order tracking database) for real-time
data.

Final Outcome:
✅ The AI agent efficiently understood, reasoned, used memory & environment, and
responded to the user's query. 🚀

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