COMPETENCY BASED CURRICULUM

Sector:
ELECTRONIC SECTOR
Qualification:
COMPUTER SYSTEMS SERVICING NC II
BALASI SECRETARIO TRAINING CENTER
ARATAL ST.BRGY.QUIRINO
SOLANO,NUEVA VIZCAYA

`
 COMPETENCY BASED CURRICULUM

A. COURSE DESIGN

Course Title COMPUTER SYSTEMS SERVICING

Qualification Level NC II
Nominal Training Hours 354 hours
44hours (Basic)
80 hours (Common)
160 hours (Core)
70 hours (SIL)
Course Description This course is designed to develop & enhance the
knowledge, skills, & attitudes of a Computer Systems
Service Technician, in accordance with industry standards.
It covers the basic and common competencies in
addition to the core competencies such as to install and
configure computers systems, set-up computer networks
and servers and to maintain and
repair computer systems and networks.

TRAINEE ENTRY REQUIREMENTS:

• Can communicate either oral and written;
• Must pass the trainability/aptitude test.
• With basic knowledge in computer operations and internet
navigation.

This list does not include specific institutional requirements

such as educational attainment, appropriate work experience, and
others that may be required of the trainees by the school or
training center delivering the TVET program.
 COURSE STRUCTURE

BASIC COMPETENCIES
(44 Hours)
Units of Nominal
Module Title Learning Outcome
Competency Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and
workplace workplace convey
communication communication workplace
information 6
1.1.2 Perform duties hours
following
workplace
instructions

1.1.3 Complete
relevant work
related
documents
2. Work in a team 2.1 Working in a team 2.1.1 Describe team
environment environment role and scope

2.1.2 Identify one’s

role and 6
responsibility hours
within team

2.1.3 Work as a team

member
3. Solve/Address 3.1 Solving / 3.1.1
general workplace addressin g Identify
problems workplac e routine
problems problems 3
hours
3.1.2 Look for solutions
to routine
Problems

3.1.3 Recommend
solutions to
problems
4. Develop career and 4.1 Developing career 4.1.1 Manage one’s emotion
life decisions and life decisions
4.1.2 Develop
reflective 3
practice hours

4.1.3 Boost self-

confidence and
develop self-
regulation
 5. Contribute to 5.1 Contributing to 5.1.1 Identify
workplace workplace opportunities to do
innovation innovation things better

5.1.2 Discuss and 3

develop ideas with hours
others

5.1.3 Integrate ideas

for change in
the workplace
6. Present 6.1 6.1.1
relevant Presenti Gather
information ng data /
relevant informatio 8
informat n hours
i on 6.1.2Assess
gathered data
/ information
6.1.13 Record and
present
information
7. Practice 7.1 Practicing 7.1.1Identify
occupational occupational OSH
safety and safety and complian
health health ce
policies and policies and requirem 4
procedures procedures ents hours

7.1.2Prepare OSH
requirement
s for
compliance
7.1.3Perform task in
accordance
with relevant
OSH policies
and procedures
8. Exercise 8.1 Exercising 8.1.1Identify the
efÏcient and efÏcient and efÏciency and
effective effective effectiveness of
sustainable sustainable resource
practices in practices in utilization
the workplace the workplace
8.1.2Determine 3
causes of hours
inefÏciency
and/or
ineffectiveness
of resource
 utilization
8.1.3Convey
inefÏcient and
ineffective
environmenta
l practices
9. Practice 9.1 Practicing 9.1.1Apply
entrepreneu entreprene entrepreneurial
r ial skills in ur ial skills workplace best
the in the practices 4
workplace workplace hours
9.1.2 Communicat
e entrepreneurial
workplace best
practices
9.1.3Implement cost
effective operations
10. Understand 10.1 10.1.1 Integrate
Labor Code Of The Understanding Labor education to
Philippines Labor Code Of the trainees 4
The Philippines hours
 COMMON COMPETENCIES
(80 Hours)

Nominal
Unit of Competency Module Title Learning Outcomes
Duration
1. Apply 1.1.Applying 1.1.1. Assess
quality quality quality of received 12 hrs.
standards standard materials
s 1.1.2. Assess own work
1.1.3. .Engage in
quality improvement
2. Perform 2.1.Performin 2.1.1. Plan and
computer g prepare for task to be
operations computer taken undertaken
operations 2.1.2. Input data
into computer 12 hrs.
2.1.3. Access
information
using computer
2.1.4. Produce output
/ data using computer
system
2.1.5. Use basic
functions of a
www- browser to
locate information
2.1.5 maintain computer
equipment and systems
3. Perform 3.1.Performing 3.1.1. Select
mensurati mensuratio measuring
o n and n and instruments 10 hrs.
calculation calculation 3.1.2. Carry out
measurements
and calculations
Maintain
measuring
instruments
4. Prepare 4.1.Preparing 4.1.1. Identify
and and different kinds of
interpre interpretin technical 10 hrs.
t g technical drawings
technic drawing 4.1.2. Interpret
al technical drawing
drawing 4.1.3. Prepare / make
changes to electrical /
electronic schematics
and drawings
3.1.3. Store
technical drawings and
equipment / instruments
5. Use hand 5.1.Using 5.1.1. Plan and
tools hand tools prepare for task to be
undertaken 12 hrs.
5.1.2. Prepare hand
tools
5.1.3. Use
appropriate hand
 tools and test
equipment
4.1.4. Maintain hand
tools
 CORE COMPETENCIES
(160 Hours)
Unit of Module Title Learning Outcomes Nominal
Competency Duration
1. Install 1.1 Installing and 1.1.1.
and configuring Assemble
configure computer computer
computer systems hardware
systems 1.1.2. Prepare installer 40 hrs.
1.1.3. Install
operating systems
and drivers for
peripherals / devices
1.1.4. Install
application software
1.1.5.
Conduct
testing and
documentatio
n
2. Set-up 2.1. Setting 2.1.1. Install
computer up network cables
networks compute 2.1.2. Set
r network 40 hrs.
network configuration
s 2.1.3. Set router / Wi-Fi
/ wireless access point /
repeater configuration
2.1.4. Inspect
and test the
configured
computer
networks
3. Set-up 3.1. Setting up 3.1.1. Set-up user
computer computer access
servers servers 3.1.2. Configure 40 hrs.
network services
3.1.3. Perform
testing,
documentation
and pre-
deployment
procedures
4. Maintain and 4.1. Maintaining 4.1.1. Plan and
repair and repairing prepare for
computer computer maintenance
systems and systems and and repair
networks networks 4.1.2. Maintain
computer systems 40 hrs.
and networks
4.1.3. Diagnose faults
of computer systems
and networks
4.1.4. Rectify /
correct defects in
computer systems
and networks
4.1.5. Inspect and
test the computer
systems and
networks
 70 hours
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Establish 1.1 Establishing 1.1.1.
and Improve and Improving Assemble
computer computer computer 70 hrs.
systems systems hardware
1.1.2. Prepare installer
1.1.3. Install
operating systems
and drivers for
peripherals / devices
1.1.4. Install
application software
Conduct testing and
documentation
ASSESSMENT METHODS
• Demonstration with oral questioning
• Interview
• Written test
• Third-party report
• Interview
• Online Role play involving the participation of individual member
to the attainment of organizational goal
• Case studies and scenarios as a basis for discussion of issues
and strategies in teamwork
• Socio-drama and socio-metric methods
• Sensitivity techniques
• Portfolio
• Observation and oral questioning
• Practical demonstration
• Direct Observation and Oral Questioning
• Practical tasks involving interpretation of a range of technical drawings

COURSE DELIVERY
• Group discussion
• Lecture
• Demonstration
• Role play
• Lecture/ Discussion
• Group Work
• Individual Work
• Modular
• Problem solving
• Online Individualize learning
• Computer based training (e-learning
• Project method
• Blended Learning
 • Self- paced/ modular
• Small group discussion
• Lecture/demonstration
• Dualized training
• Direct Student Laboratory Experience
• Distance learning
RESOURCES
Recommended list of tools, equipment and materials for the
training of 25 trainees for Computer Systems Servicing – NC II
Quantity* Tools
10 pcs Screwdriver (standard)
10 pcs Screwdriver (Philips)
10 pcs Long nose pliers
10 pcs Mechanical pliers
10 sets Allen wrench
10 pcs Crimping tools
10 pcs Soldering iron
10 pcs Solder sucker
5 pcs Wire stripper
1 unit Portable electric screwdriver
1 set Drill bit
5 sets Precision screw drivers
10 pcs Anti-static devices
5 pcs Flash light/Head mounted light
10 cans or 1 Can of Compressed Air or Small Portable Vacuum
unit
10 pcs Impact punch down tool
1 unit Hot Air Soldering
1 unit Cleaning Brush
10 pcs Screwdriver (standard)
* Minimum quantity recommended for a Class size of 25 trainees

QUANTITY EQUIPMENT
10 units Desktop Computer
10 units Laptop computer/Netbook
10 units Computers for server
10 units Server cabinet/Frame
20 pcs Patch panel (24 or 48-ports)
10 sets Working tables
1 unit Internet subscription (at least 50 MBPS)
10 units Uninterruptible Power Supply (UPS)
10 units Hub / Switch
1 unit Managed switch
1 unit KVM Switch
1 Network controller
10 units Router with Wi-Fi
10 units Wireless Access Point
10 units PC Video camera/Web camera
2 units External optical drive
1 unit USB External HDD
 1 unit USB External HDD
1 unit Scanner
1 unit Network Attached Storage (NAS) HD
1 unit USB Printer with Wireless Access
1 unit Network printer
11 pieces Flash Disk
10 units Electronic tester VOM
5 units LAN Cable tester
* Minimum quantity recommended for a Class size of 25 trainees

QUANTITY MATERIALS
400 pcs RJ 45
25 pcs Modular box (RJ45)
20 pcs Raceway or Slotted PVC 1.5” x 1.5” x 48”
1 box UTP Cable (CAT 6)
1 can Contact cleaner
1 pc Whiteboard
1 spool Filler (lead-free)
4 pcs Fiber optic cable 2 meters (terminated)
1 liter Alcohol (Isopropyl 70%)

QUANTITY INSTALLERS / SOFTWARES

26 units Desktop OS (license for proprietary software)
10 units Network OS (license for proprietary software)
OfÏce productivity software (license for
26 units proprietary software)
26 units Anti-virus (license for proprietary software)
5 units Disk utility software
5 units Virtualization software (license for proprietary
software)
5 units Disk creator software
5 units Disk image software
NOTE: For free Open-source systems users - Institutions should own at least
one (1) valid license for the following: Desktop OS, Network OS, OfÏce
Productivity Software and Antivirus.

QUANTITY RESOURCES / MANUALS

26 pieces Motherboard’s manual and installer
10 pieces Device driver installer
1 lot Assorted Computer book, PC Magazines and
journals
FACILITIES:
The Computer Systems Service Workshop must be in an
infrastructure facility that is generally accepted to industry standards and
practice. Based on class size of minimum of 25 student/trainees the space
requirements for the teaching/ learning and circulation areas are as
follows:
SIZEs AREA TOTAL AREA
TEACHING / LEARNING AREAS (in Sq. Meters) (in Sq. Meters)
(in METER)
Laboratory and/or Lecture area 6x 48 48
8
Storage Area 2x 4 4
2
Learning Resource Center 4x 20 20
5
Equipment Circulation Area 20 20
Total Workshop Area: 92

QUALIFICATION OF INSTRUCTORS / TRAINERS:

COMPUTER SYSTEMS SERVICING – NC II
TRAINERS QUALIFICATION (TQ II)
• Holder of National TVET Trainer’s Certificate (NTTC) Level 1in
Computer Systems Servicing NC II
• Must have at least 2 years relevant job/industry experience
• Must have certificate in facilitating E-learning Session
• Must have COC of Practicing Covid-19 Measures in the workplace
*Optional. Only when required by the hiring institution
 MODULES OF
INSTRUCTION BASIC
COMPETENCIES

COMPUTER SYSTEMS
SERVICING NC II
COURSE STRUCTURE BASIC COMPETENCIES
UNIT OF COMPETENCY: PARTICIPATE IN WORKPLACE COMMUNICATION
MODULE TITLE: PARTICIPATING IN WORKPLACE COMMUNICATION
MODULE DESCRIPTION: This unit covers the knowledge, skills and
attitudes required to gather, interpret and convey
information in response to workplace
requirements.
NOMINAL DURATION: 6 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 OBTAIN AND CONVEY WORKPLACE INFORMATION

LO2 PERFORM DUTIES FOLLOWING WORKPLACE INSTRUCTIONS
LO3 COMPLETE RELEVANT WORK-RELATED DOCUMENTS
 DETAILS OF OUTCOME:
LO1 OBTAIN AND CONVEY WORKPLACE INFORMATION

Assessment Criteria Contents Conditions Methodologies Assessment

Methods
1. Specific and ● Effective The following ● Group Competency in this
relevant verbal and resources discussion unit may be assessed
information nonverbal should be ● Lecture through:
is accessed communicatio provided: ● Demonstration
from n ● Blended ● Demonstrati
appropriate ● Different ● Fax Learning on with oral
sources modes of machin questioning
2. Effective communicatio e ● Interview
questioning, n ● Telephone ● Written test
● Notebook ● Third-party
active listening ● Medium of
and speaking communicatio ● Writing report
skills are used to n in the material
gather and workplace s
convey ● Organization ● Computer
information al policies with
3. Appropriate ● Communicatio Internet
medium is used n procedures connectio
to transfer and systems n
information and ● Lines of
ideas Communicatio
4. Appropriate n
nonverbal ● Technology
communication relevant to
is used the
5. Appropriate enterprise
lines of and the
communication individual’s
with supervisors work
and colleagues responsibilitie
are identified s
and followed ● Workplac
6. Defined e
workplace etiquette
procedures for ● Following
the location and simple spoken
storage of language
information are ● Performing
used routine
7. Personal workplace
interaction is duties
carried out following
clearly and simple written
 concisely notices
● Participating
in workplace
meetings and
discussions
● Preparing
work- related
documents
● Estimating,
calculating and
recording
routine
workplace
measures
● Relating/
Interacting with
people of
various levels in
the workplace
● Gathering and
providing basic
information in
response to
workplace
requirements
● Basic business
writing skills
● Interpersonal
skills in the
workplace
Active-listening
skills

LO2 PERFORM DUTIES FOLLOWING WORKPLACE INSTRUCTIONS

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Written notices ● Effective verbal The following ● Group Competency in this unit
and instructions and non-verbal resources discussion may be assessed
are read and communication should be ● Lecture through:
interpreted in ● Different modes provided: ● Demonstration
accordance with of communication ● Blended ● Demonstration
organizational ● Medium of ● Fax Learning with oral
guidelines communication in machine questioning
2. Routine written the workplace ● Telephone ● Interview
instruction are ● Organizational/ ● Notebook ● Written test
followed based Workplace ● Writing
on established policies materials
procedures ● Communication ● Computer
3. Feedback is procedures and with
given to systems Internet
workplace ● Lines of connection
supervisor based communication
instructions/ ● Technology
information relevant to the
received enterprise and
4. Workplace the individual’s
interactions are work
conducted in a responsibilities
courteous ● Effective
manner questioning
5. Where necessary, techniques
clarifications (clarifying and
about routine probing)
workplace ● Workplace
procedures and etiquette
matters ● Following simple
concerning spoken instructions
conditions of ● Performing routine
employment are workplace duties
sought and following simple
asked from written notices
appropriate ● Participating in
sources workplace
6. Meetings meetings and
outcomes are discussions
interpreted and ● Completing work-
implemented related documents
● Estimating,
calculating and
recording routine
workplace
measures
● Relating/
Responding to
people of
various levels in
the workplace
● Gathering
 and providing
information in
response to
workplace
requirements
● Basic
questioning/queryi
ng
● Skills in reading
for information
Skills in locating

LO3 COMPLETE RELEVANT WORK-RELATED DOCUMENTS

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Range of forms ● Effective verbal The following ● Group Competency in this

relating to conditions and non-verbal resources discussion unit may be assessed
of employment are communication should be ● Lecture through:
completed accurately ● Different modes provided: ● Demonstration
and legibly of ● Role play ● Demonstration
2. Workplace data communication ● Fax with oral
is recorded on ● Workplace machine
Standard workplace forms and ● Telephone ● Blended questioning
forms and documents documents ● Notebook Learning ● Interview
● Organizational/ ● Writing ● Written test
3. Errors in recording Workplace materials
information on policies ● Computer
forms/documents are ● Communication with
identified and acted procedures and Internet
upon systems connection
● Technology
4. Reporting relevant to the
requirements to enterprise and
supervisor are the individual’s
completed work
according to responsibilities
organizational ● Completing
guidelines
 work-related
documents
● Applying
operations of
addition,
subtraction,
division and
multiplication
● Gathering
and providing
information in
response to
workplace
requirements
UNIT OF COMPETENCY: WORK
● Effective record IN A TEAM ENVIRONMENT
keeping skills
MODULE TITLE: WORKING IN A TEAM ENVIRONMENT
MODULE DESCRIPTION: This unit covers the skills, knowledge and
attitudes to identify one’s roles and
responsibilities as a member of a team.
NOMINAL DURATION: 6 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 DESCRIBE TEAM ROLE AND SCOPE
LO2 IDENTIFY ONE’S ROLE AND RESPONSIBILITY WITHIN TEAM
LO3 WORK AS A TEAM MEMBER
 DETAILS OF OUTCOMES:
LO1 DESCRIBE TEAM ROLE AND SCOPE

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. The role and ● Group structure The following ● Lecture/ Competency in this unit
objective of the ● Group resources should Discussion may be assessed through:
team is development be provided: ● Group Work
identified from ● Sources of ● Individual ● Role play involving
available sources Information ● Access to Work the participation of
of information ● Communicating relevant ● Role Play individual member
2. Team parameters, with others, workplace or ● Blended to the attainment of
reporting appropriately appropriately Learning organizational goal
relationships and consistent with simulated ● Case studies and
responsibilities are the culture of environment scenarios as a basis
identified from the workplace where for discussion of
team discussions ● Developing ways assessment issues and strategies
and appropriate in improving can take in teamwork
external sources work structure place ● Sensitivity
and performing ● Materials techniques
respective roles relevant to ● Online Test
in the group or the
organization proposed
activity or
tasks

LO2 IDENTIFY ONE’S ROLE AND RESPONSIBILITY WITHIN TEAM

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Individual roles ● Team roles The following ● Role Play Competency in this unit
and responsibilities and objectives resources should ● Lecture/ may be assessed through:
within the team ● Team structure be provided: Discussion
environment are and ● Blended ● Role play involving
identified parameters ● Access to Learning the participation of
2. Roles and ● Team relevant individual member
objectives of development workplace or to the attainment of
the team is ● Sources of appropriately organizational goal
identified from information simulated ● Case studies and
available ● Communicating environment scenarios as a basis
sources of with others, where for discussion of
information appropriately assessment issues and strategies
3. Team parameters, consistent with can take in teamwork
reporting the culture of place ● Socio-drama and
relationships and the workplace ● Materials socio-metric
● Developing ways relevant to methods
in improving the
work structure proposed
and
 responsibilities are performing activity or ● Sensitivity
identified based respective roles tasks techniques
on team in the group or ● Written Test
discussions organization
and appropriate
external sources

LO3 WORK AS A TEAM MEMBER

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Effective and ● Communication The following ● Lecture/ Competency in this
appropriate forms Process resources Discussion unit may be
of communications ● Workplace should be ● Group Work assessed through:
are used and communication provided: ● Role Play
interactions protocol ● Blended ● Role play involving
undertaken with ● Team planning ● Access to Learning the participation
team members and decision relevant of individual
based on company making workplace member to the
practices. ● Team thinking or attainment of
2. Effective and ● Team roles appropriat organizational
appropriate ● Process of ely goal
contributions made team simulated ● Case studies and
to complement development environme scenarios as a
team activities and ● Workplace nt where basis for discussion
objectives, based context assessmen of issues and
on workplace ● Communicating t can take strategies in
context appropriately, place teamwork
3. Protocols in consistent with ● Materials ● Socio- drama
reporting are the culture of relevant to and socio-
observed based the workplace the metric methods
on standard ● Interacting proposed ● Sensitivity
company effectively with activity or techniques
practices. others tasks ● Written Test
4. Contribute to ● Deciding as an
the development individual and
of team work as a group using
plans based on group think
an strategies and
understanding of techniques
team’s role and ● Contributing to
objectives Resolution of
issues and
concerns
UNIT OF COMPETENCY: SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS

MODULE TITLE: SOLVING/ADDRESSING GENERAL WORKPLACE

PROBLEMS
MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes
required to apply problem-solving techniques to
determine the origin of problems and plan for their
resolution. It also includes addressing procedural
problems through documentation, and referral.
NOMINAL DURATION: 3 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 IDENTIFY ROUTINE PROBLEMS
LO2 LOOK FOR SOLUTIONS TO ROUTINE PROBLEMS
LO3 RECOMMEND SOLUTIONS TO PROBLEMS
 DETAILS OF OUTCOMES:
LO1 IDENTIFY ROUTINE PROBLEMS

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Routine problems ● Current Assessment will ● Group Competency in this unit
or procedural industry require access to a discussion may be assessed through:
hardware and workplace over an ● Lecture
problem software ● Demonstrat ● Case
extended period,
products and ion Formulation
areas are or a suitable
services ● Role ● Life Narrative
method of Inquiry
identified ● Industry playing
gathering evidence ● Standardized test
maintenance, ● Blended
2. Problems to be of operating ability
service and Learning
investigated are helpdesk over a range of
defined and practices, situations
determined processes and
3. Current procedures
conditions of ● Industry
the problem are standard
identified and diagnostic
documented tools
● Malfunctions
and resolutions
● Identifying
current
industry
hardware and
software
products and
services
● Identifying
current
industry
maintenance,
services and
helpdesk
practices,
processes and
procedures.
● Identifying
current
industry
standard
diagnostic
tools
● Describing
common
malfunctions
and
resolutions.
 ● Determining
the root
cause
of a routine
malfunction

LO2 LOOK FOR SOLUTIONS TO ROUTINE PROBLEMS

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Potential ● Current Assessment will ● Group Competency in this unit
solutions to industry require access to a discussion may be assessed through:
hardware and workplace over ● Lecture
problem are software ● Demonstrat ● Case
products and an extended ion Formulation
identified
services period, or a ● Role ● Life Narrative
2. Recommendations ● Industry suitable method playing Inquiry
about possible service and of gathering ● Blended ● Standardized test
helpdesk Learning
solutions are practices, evidence of
developed, processes and operating ability
documented, procedures over a range of
ranked and ● Operating
situations
presented to systems
appropriate ● Industry
person for standard
decision diagnostic
tools
● Malfunctions
and
resolutions.
● Root
cause
analysis
● Identifying
current
industry
hardware and
software
products and
services
● Identifying
services and
helpdesk
practices,
processes and
procedures.

● Identifying
operating
system
● Identifying
 current
industry
standard
diagnostic
tools
● Describing
common
malfunctions
and
resolutions.
● Determining
the root
cause
of a routine
malfunction

LO3 RECOMMEND SOLUTIONS TO PROBLEMS

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Implementation ● Standard Assessment will ● Group Competency in this unit
of solutions are procedures require access to discussion may be assessed through:
● Documentatio a workplace over ● Lecture
planned n produce ● Online ● Case
● Producing an extended Demonstrat Formulation
2. Evaluation of ● Life Narrative
documentatio period, or a ion
implemented Inquiry
solutions are n that suitable method ● Role
recommends of gathering playing ● Standardized test
planned
3. Recommended solutions to ● Blended
problems evidence of Learning
solutions a
● Following operating ability
redocumented
established over a range of
and submit to
appropriate procedures
situations
person for
confirmation
UNIT OF COMPETENCY: DEVELOP CAREER AND LIFE DECISIONS
MODULE TITLE: DEVELOPING CAREER AND LIFE DECISIONS
MODULE DESCRIPTION: This unit covers the knowledge, skills, and attitudes in
managing one’s emotions, developing reflective
practice, and boosting self- confidence and developing
self-regulation.
NOMINAL DURATION: 3 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 MANAGE ONE’S EMOTION
LO2 DEVELOP REFLECTIVE PRACTICE
LO3 BOOST SELF-CONFIDENCE AND DEVELOP SELF-REGULATION
 DETAILS OF OUTCOMES:
LO1 MANAGE ONE’S EMOTION

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Self-management ● Self- The following ● Discussion Competency in this unit
strategies are management resources ● Interactive may be assessed through:
strategies should be Lecture
identified that assist in ● Brainstorming ● Demonstration or
provided:
regulating ● Demonstration simulation with oral
2. Skills to work questioning
behavior and ● Access to ● Role-
independently and ● Case problems
achieving workplace playing
to show initiative, to involving work
personal and and ● Blended
be improvement and
learning resources Learning
conscientious, and goals (e.g. ● Case sustainability issues
Nine studies ● Third-party report
persevering in the
face of setbacks and self-
management
frustrations are strategies
according to
developed
Robert Kelley)
3. Techniques for ● Enablers and
effectively handling barriers in
negative emotions achieving
and unpleasant personal and
situation in the career goals
workplace are ● Techniques in
examined handling
negative
emotions and
unpleasant
situation in
the workplace
such as
frustration,
anger, worry,
anxiety, etc.
● Managing
properly,
one’s
emotions and
recognizing
situations
that cannot
be changed
and accept
them and
remain
professional
● Developing
 self-discipline,
working
independentl
y and
showing
initiative to
achieve
personal and
career goals
● Showing
confidence,
and resilience
in the face of
setbacks and
frustrations
and other
negative
emotions and
unpleasant
situations in
the workplace

LO2 DEVELOP REFLECTIVE PRACTICE

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Personal strengths ● Basic SWOT The following ● Small Group Competency in this unit
and achievements, analysis resources Discussion may be assessed through:
based on self- ● Strategies to should be ● Interactive
assessment strategies improve one’s Lecture ● Demonstration or
provided:
and teacher feedback attitude in the ● Brainstorming simulation with oral
are contemplated workplace ● Access to ● Demonstration questioning
2. Progress when ● Gibbs’ workplace ● Role- ● Case problems
seeking and Reflective and playing involving work
responding to Cycle/Model resources improvement and
feedback from (Description, ● Case sustainability issues
teachers to assist Feelings, studies ● Third-party report
them in Evaluation,
consolidating Analysis,
strengths, addressing Conclusion,
weaknesses and and Action
fulfilling their plan)
potential are ● Using the
monitored basic
3. Outcomes of SWOT
personal and analysis as
academic challenges self-
by reflecting on assessment
previous problem strategy
solving and
 decision making ● Developing
strategies and reflective
feedback from practice
peers and teachers through
are predicted realization of
limitations,
likes/ dislikes;
through
showing of
self-
confidence
● Demonstratin
g self-
acceptance
and being
able
to accept
challenges

LO3 BOOST SELF-CONFIDENCE AND DEVELOP SELF-REGULATION

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Efforts for continuous ● Four The following ● Small Group Competency in this
self-improvement are components of resources Discussion unit may be assessed
demonstrated self-regulation should be ● Interactive through:
2. Counter-productive based on Self- provided: Lecture
tendencies at work Regulation ● Brainstorming ● Demonstration or
are eliminated Theory (SRT) ● Access to ● Demonstratio n simulation with oral
3. Positive outlook in ● Personality workplace ● Role- playing questioning
life are maintained. development and ● Case problems
concepts resources involving work
● Self-help ● Case improvement and
concepts (e. studies sustainability
g., 7 Habits by issues
Stephen ● Third-party
Covey, report
transactional
analysis,
psycho-
spiritual
concepts)
● Performing
effective
communicatio
n skills –
reading,
writing,
conversing
 skills
● Showing
affective skills
– flexibility,
adaptability,
etc.
● Self-
assessment for
determining
one’s strengths
and
weaknesses
UNIT OF COMPETENCY: CONTRIBUTE TO WORKPLACE INNOVATION
MODULE TITLE: CONTRIBUTING TO WORKPLACE INNOVATION
MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes
required to make a pro-active and positive
contribution to workplace innovation.
NOMINAL DURATION: 3 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 IDENTIFY OPPORTUNITIES TO DO THINGS BETTER
LO2 DISCUSS AND DEVELOP IDEAS WITH OTHERS
LO3 INTEGRATE IDEAS FOR CHANE IN THE WORKPLACE
 DETAILS OF OUTCOMES:
LO1 IDENTIFY OPPORTUNITIES TO DO THINGS BETTER

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Opportunities for ● Roles of The following ● Interactiv Competency in this

improvement are individuals in resources e Lecture unit may be assessed
identified proactively suggesting and should be ● Appreciativ
in own area of work. making e Inquiry through:
provided:
2. Information are improvement s. ● Demonstration
● Psychological and
gathered and ● Positive ● Pens, ● Group work
behavioral
reviewed which impacts and papers and
Interviews.
may be relevant to challenges in writing
● Performance
ideas and which innovation. implements
Evaluation.
might assist in ● Types of ● Cartolina.
● Life
gaining support for changes and ● Manila
Narrative
idea. responsibility papers.
Inquiry.
.
● Review of
● Seven habits
portfolios of
of highly
evidence and
effective
third-party
people
workplace reports
● Identifying of on-the-job
opportunities to performance.
improve and to
● Sensitivit
do things
y
better.
analysis.
Involvement.
● Organizational
● Identifying the
analysis.
positive
● Standardized
impacts and
assessment of
the challenges
character
of change and
strengths and
innovation.
virtues applied.
● Identifying
examples of
the types of
changes that
are within and
outside own
scope of
responsibility
.
 LO2 DISCUSS AND DEVELOP IDEAS WITH OTHERS

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. People who could ● Roles of The following ● Interacti Competency in this

provide input to individuals in resources should ve unit may be assessed
ideas for suggesting and be provided: Lecture
improvements are making ● Appreciati through:
identified. improvement ● Pens, papers ve Inquiry
and writing ● Psychological and
2. Ways of s. ● Demonstrat
implements. behavioral
approaching people ● Positive io n
● Cartolina. Interviews.
to begin sharing impacts and ● Group work
● Manila ● Performance
ideas are selected. challenges in
papers. Evaluation.
3. Meeting is set innovation.
● Life Narrative
with relevant ● Types of
Inquiry.
people. changes and
● Review of
4. Ideas for follow responsibility
portfolios of
up are review and .
evidence and
selected based on ● Seven habits
third-party
feedback. of highly
workplace reports
5. Critical inquiry effective
of on-the-job
method is used to people.
performance.
discuss and ● Identifying
● Sensitivity
develop ideas with opportunities
analysis.
others. to improve
● Organizational
and to do
analysis.
things better.
● Standardized
Involvement.
assessment of
● Identifying the
character
positive
impacts and strengths and
the challenges virtues applied.
of change and
innovation.
● Providing
examples of the
types of
changes that
are within and
outside own
scope of
responsibility
Communicati ng
ideas for change
through small
group discussions
and meetings.
 LO3 INTEGRATE IDEAS FOR CHANE IN THE WORKPLACE

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Critical inquiry ● Roles of The following ● Interactive Competency in this

method is used to individuals in resources Lecture unit may be assessed
integrate different suggesting and should be ● Appreciative
ideas for change making Inquiry through:
provided:
of key people. improvements. ● Demonstratio ● Psychological and
2. Summarizing, ● Positive impacts ● Pens, n behavioral
analyzing and and challenges papers ● Group work Interviews.
generalizing skills in innovation. and
● Performance
are used to extract ● Types of writing
Evaluation.
salient points in the changes and implement
● Life Narrative
pool of ideas. responsibility. s.
Inquiry.
3. Reporting skills are ● Seven habits ● Cartolina.
● Review of
likewise used to of highly ● Manila
portfolios of
communicate effective papers.
evidence and
results. people. third-party
4. Current Issues and ● Basic research workplace
concerns on the skills. reports of on-
systems, processes ● Identifying the- job
and procedures, as opportunities to performance.
well as the need improve and to ● Sensitivity
for simple do things better. analysis.
innovative Involvement. ● Organizational
practices are ● Identifying the analysis.
identified. positive impacts ● Standardized
and the assessment of
challenges of character
change and strengths and
innovation. virtues applied.
● Providing
examples of the
types of
changes that
are within and
outside own
scope of
responsibility.
● Communicating
ideas for change
through small
group discussions
and meetings.
● Demonstrating
skills in analysis
and
interpretation of
data.
UNIT OF COMPETENCY: PRESENT RELEVANT INFORMATION
MODULE TITLE: PRESENTING RELEVANT INFORMATION
MODULE DESCRIPTION: This unit of covers the knowledge, skills and attitudes
required to present data/information appropriately.
NOMINAL DURATION: 8 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 GATHER DATA / INFORMATION

LO2 ASSESS GATHERED DATA / INFORMATION
LO3 RECORD AND PRESENT INFORMATION
 DETAILS OF OUTCOMES:
LO1 GATHER DATA / INFORMATION
Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Evidence, facts ● Organizational Specific ● Discussion Competency in this unit

and information protocols resources for ● Lecture may be assessed through:
are collected ● Confidentiality assessment ● Demonstration
● Accuracy ● Role Play ● Written Test
● Business ● Evidence ● Interview
2. Evaluation, terms mathematics and of ● Portfolio
of reference and statistics competent
conditions are performan
● Data analysis ce should
reviewed to
techniques/ be
determine
procedures obtained
whether
● Reporting by
data/information
requirements to a observing
falls within project an
range of audiences
scope individual
● Legislation, policy
and procedures in an
relating to the informatio
conduct of n
evaluations manageme
nt role
● Organizational
within the
values, ethics and
workplace
codes of conduct
or
● Describing
operational
organizational
or
protocols relating to simulated
client liaison environment
● Protecting
confidentiality
● Describing
accuracy
● Computing business
mathematics and
statistics
● Describing data
analysis
techniques/
procedures
● Reporting
requirements to a
range of audiences
● Stating legislation,
policy and procedures
relating to the
conduct of evaluations
 LO2 ASSESS GATHERED DATA / INFORMATION

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Validity of data/ Mathematics and statistics Specific ● Group Competency in this unit
information is sis techniques/ resources for discussion may be assessed
assessed assessment ● Lecture through:
2. Analysis requirements to a range ● Demonstration
techniques are es
● Evidence of ● Role Play ● Written Test
applied to competent ● Practical ● Interview
, policy and procedures the
assess performan ce Exercises ● Portfolio
conduct of should be
data/ information.
obtained by
3. Trends and s
observing an
anomalies are nal values, ethics and
individual in
identified nduct
an informatio
4. Data analysis business mathematics n manageme
techniques and cs nt role within
procedures are data analysis the workplace
documented / procedures or operational
5.Recommendations equirements to a range or simulated
are made on areas es environme nt.
of possible slation, policy and ● LMS
improvement. relating to the conduct
ons
anizational values, ethics
of conduct

LO3 RECORD AND PRESENT INFORMATION

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Studied data/ ● Data analysis Specific ● Group Competency in this unit

information are techniques/ resources for discussion may be assessed through:
recorded. procedures assessment ● Lecture
2. Recommendations ● Reporting ● Demonstration ● Written Test
are analyzed for requirements to a ● Evidence of ● Interview
action to ensure range of audiences competent
they are compatible ● Legislation, policy
with the project’s and procedures
scope and terms of relating to the
reference. conduct of
3. Interim and final evaluations
reports are analyzed ● Organizational
and outcomes are values, ethics and
compared to the codes of conduct
criteria established data analysis /
at the outset. procedures
Findings are equirements to a
presented to range es slation,
stakeholders policy and relating
to the conduct
organizational
values, ethics of
conduct practices
UNIT OF COMPETENCY: PRACTICE OCCUPATIONAL SAFETY AND HEALTH
POLICIES AND PROCEDURES
MODULE TITLE: PRACTICING OCCUPATIONAL SAFETY AND HEALTH
POLICIES AND PROCEDURES
MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes
required to identify OSH compliance requirements,
prepare OSH requirements for compliance, perform
tasks in accordance with relevant OSH policies and
procedures
NOMINAL DURATION: 4 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 IDENTIFY OSH COMPLIANCE REQUIREMENTS
LO2 PREPARE OSH REQUIREMENTS FOR COMPLIANCE
LO3 PERFORM TASK IN ACCORDANCE WITH RELEVANT OSH POLICIES AND PROCEDURES
 DETAILS OF OUTCOMES:
LO1 IDENTIFY OSH COMPLIANCE REQUIREMENTS

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Relevant OSH ● OSH preventive The following ● Lecture Competency in this unit
requirements, and control resources should ● Group may be assessed
regulations, requirements be provided: Discussion through:
policies and ● Hierarchy of
procedures are Controls ● Facilities, ● Observation/
identified in ● Hazard Prevention materials Demonstration with
accordance with and Control tools and oral questioning
workplace policies ● General equipment ● Third-party
and procedures OSH necessary for report
2. OSH activity principles the activity
non ● Work
conformities standards and
are conveyed to procedures
appropriate ● Safe handling
personnel procedures of
3. OSH preventive tools, equipment
and control and materials
requirements are ● Standard
identified in emergency plan
accordance with and procedures
OSH work in the workplace
policies and ● Communication
procedures skills
● Interpersonal
skills
● Critical thinking
skills
● Observation skill

LO2 PREPARE OSH REQUIREMENTS FOR COMPLIANCE

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. OSH work ● Resources The following ● Lecture Competency in this unit
activity material, necessary to resources should ● Group may be assessed
tools and execute hierarchy be provided: Discussion through:
equipment of controls
requirements ● General ● Facilities, ● Observation/
are identified in OSH materials tools Demonstration with
accordance with principles and oral questioning
workplace ● Work equipment ● Third-party report
policies and standards and necessary for
procedures procedures the activity
2. Required OSH ● Safe handling
materials, tools procedures of
and equipment tools, equipment
and materials
 ● Different OSH
are acquired in control measures
accordance with ● Communication
workplace skills
policies and ● Estimation skills
procedures ● Interpersonal
3. Required OSH skills
materials, tools ● Critical thinking
and equipment skills
are arranged/ ● Observation skills
placed in ● Material, tool
accordance with and equipment
OSH work identification skill
standards

LO3 PERFORM TASK IN ACCORDANCE WITH RELEVANT OSH POLICIES AND PROCEDURES

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Relevant OSH ● OSH work The following ● Lecture Competency in this unit
work procedures standards resources should ● Group may be assessed
are identified in ● Industry related be provided: Discussion through:
accordance with work activities
workplace ● General ● Facilities, ● Observation/
policies and OSH materials tools Demonstration with
procedures principles and oral questioning
2. Work Activities ● OSH Violations equipment ● Third-party report
are executed in Non-compliance necessary for
accordance with work activities the activity
OSH work ● Communication
standards skills
3. Non-compliance ● Interpersonal skills
work activities ● Troubleshooting
are reported to skills
appropriate ● Critical thinking
personnel skills
● Observation skills
UNIT OF COMPETENCY: EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
MODULE TITLE: EXERCISING EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
MODULE DESCRIPTION: This unit covers knowledge, skills and attitude to
identify the efÏciency and effectiveness of resource
utilization, determine causes of inefÏciency and/or
ineffectiveness of resource utilization and convey
inefÏcient and ineffective environmental practices
NOMINAL DURATION: 3 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 IDENTIFY THE EFFICIENCY AND EFEFCTIVENESS OF RESOURCEUTILIZATION
LO2 DETERMINE CAUSES OF INEFFICIENCY AND/OR INEFFECTIVENESS OF
RESOURCE UTILIZATION
LO3 CONVEY INEFFICIENT AND INEFFECTIVE ENVIRONMENTAL PRACTICES
 DETAILS OF OUTCOME:
LO1 IDENTIFY THE EFFICIENCY AND EFEFCTIVENESS OF RESOURCE UTILIZATION

Assessment Criteria Contents Conditions Methodologies Assessment

Methods
1. Required resource ● Importance of The following ● Lecture Competency in this
utilization in the Environmental resources ● Group unit may be
workplace is Literacy should be Discussion assessed through:
measured using ● Environmental provided: ● Simulation
appropriate Work ● Demonstration ● Demonstrati
techniques Procedures ● Workplace on
2. Data are recorded ● Waste ● Tools, ● Oral
in accordance with Minimization materials questioni
workplace protocol ● EfÏcient Energy and ng
3. Recorded data are Consumptions equipment ● Written
compared to ● Skills relevant examination
determine the ● Writing Skills to the
efÏciency and ● Innovation Skills tasks
effectiveness of ● Recording ● PPE
resource utilization ● Manuals
according to and
established references
environmental
work procedures

LO2 DETERMINE CAUSES OF INEFFICIENCY AND/OR INEFFECTIVENESS OF RESOURCE UTILIZATION

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Potential causes ● Causes of The following ● Lecture Competency in this unit

of inefÏciency environmental resources should ● Group may be assessed
and/or inefÏciencies be provided: Discussion through:
ineffectiveness are and ● Demonstration
listed ineffectivenes ● Workplace ● Demonstration
2. Causes of s ● Tools, ● Oral
inefÏciency and/or ● Reasoning materials questioning
ineffectiveness are Skills and ● Written
identified through ● Critical equipment examination
deductive reasoning thinking relevant
3. Identified causes ● Problem to the
of inefÏciency Solving tasks
and/or ● Observation ● PPE
ineffectiveness are Skills ● Manuals and
validated thru ● Deductive references
established
environmental
procedures
LO3.CONVEY INEFFICIENT AND INEFFECTIVE ENVIRONMENTAL PRACTICES

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. EfÏciency and ● Appropriate The following ● Lecture Competency in this unit

effectiveness of Personnel to resources ● Group may be assessed
resource address the should be Discussion through:
utilization are environmental provided: ● Role Play
reported to hazards Simulation ● Demonstration
appropriate ● Environmental ● Workplace ● Demonstration ● Oral
personnel corrective ● Tools, questioning
2. Concerns related actions and materials ● Written
resource Oral and examination
utilization are Communication equipment
discussed with Skills relevant to
appropriate ● Critical thinking the tasks
personnel ● Problem Solving ● PPE
3. Feedback on ● Observation ● Manuals
information/ Skills and
concerns raised ● Written Practice references
are clarified with Environmental
appropriate Awareness
personnel
 UNIT OF COMPETENCY: PRACTICE ENTREPRENEURIAL SKILLS IN THE
WORKPLACE
MODULE TITLE: PRACTICING ENTREPRENEURIAL SKILLS IN THE
WORKPLACE
MODULE DESCRIPTION: This unit covers the outcomes required to apply
entrepreneurial workplace best practices and
implement cost-effective operations
NOMINAL DURATION: 4 hours

SUMMARY OF LEARNING OUTCOMES:

LO1 APPLY ENTREPRENEURIAL WORKPLACE BEST PRACTICES
LO2 COMMUNICATE ENTREPRENEUIRAL WORKPLACE BEST

PRACTICES

LO3 IMPLEMENT COST-EFFECTIVE OPERATIONS

 DETAILS OF OUTCOME:
LO1 APPLY ENTREPRENEURIAL WORKPLACE BEST PRACTICES

Assessment Criteria Contents Conditions Methodologies Assessment

Methods
1. Good practices ● Workplace best The following ● Lecture/ Competency in
relating to practices, policies resources should Discussion this unit should be
workplace and criteria be provided: assessed through:
operations are ● Resource
observed and utilization ● Simulated or ● Interview
selected ● Ways in actual ● Third- party
following fostering workplace report
workplace entrepreneurial ● Tools,
policy. attitudes: materials
2. Quality ● Patience and supplies
procedures and ● Honesty needed to
practices are ● Quality- demonstrate
complied with consciousness the required
according to ● Safety- tasks
workplace consciousness ● References
requirements. ● Resourcefulness and
3. Cost-conscious ● Communication manuals
habits in skills ● Enterprise
resource ● Complying with procedures
utilization are quality procedures manuals
applied based ● Company
on industry quality policy
standards.

LO2 COMMUNICATE ENTREPRENEURIAL WORKPLACE BEST PRACTICES

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Observed good ● Workplace best The following ● Lecture/ Competency in
practices relating practices, policies resources should Discussion this unit should be
to workplace and criteria be provided: assessed through:
operations are ● Resource
communicated to utilization ● Simulated or ● Interview
appropriate ● Ways in actual ● Third-party report
person. fostering workplace
2. Observed quality entrepreneurial ● Tools,
procedures and attitudes: materials
practices are ● Patience and supplies
communicated to ● Honesty needed to
appropriate ● Quality- demonstrate
person consciousness the required
3. Cost-conscious ● Safety- tasks
habits in consciousness ● References
resource ● Resourcefulness
utilization are ● Communication and manuals
communicated skills ● Enterprise
based on ● Complying with procedures
 industry quality procedures manuals
standards. ● Following ● Company
workplace quality
communication policy
protocol

LO3 IMPLEMENT COST-EFFECTIVE OPERATIONS

Assessment Criteria Contents Conditions Methodologies Assessment Methods

1. Preservation and ● Optimization of The following ● Lecture/ Competency in

optimization of workplace resources should Discussio this unit should be
workplace resources be provided: n assessed through:
resources is ● 5S procedures
implemented in and concepts ● Simulated or ● Interview
accordance with ● Criteria for actual ● Third-party report
enterprise policy cost- workplace
2. Judicious use of effectiveness ● Tools,
workplace tools, ● Workplace materials and
equipment and productivity supplies
materials are ● Impact of needed to
observed entrepreneurial demonstrate
according to mindset to the required
manual and workplace tasks
work productivity ● References
requirements. ● Ways in and manuals
3. Constructive fostering ● Enterprise
contributions to entrepreneurial procedures
ofÏce operations attitudes: manuals
are made ● Quality- ● Company
according to consciousness quality
enterprise ● Safety- policy
requirements. consciousness
4. Ability to work ● Communication
within one’s skills
allotted time and ● Complying with
finances is quality
sustained. procedures
● Following
workplace
communication
protocol
● Implementing
preservation and
optimizing
workplace
resources
● Observing
judicious use of
workplace tools,
equipment and
materials
● Making
constructive
contributions to
ofÏce operations
● Sustaining ability
to work within
allotted time and
finances
MODULES OF INSTRUCTION
COMMON COMPETENCIES

COMPUTER SYSTEM
SERVICING NC II
 COMMON COMPETENCIES
UNIT OF COMPETENCY: APPLY QUALITY STANDARDS
MODULE TITLE: APPLYING QUALITY STANDARDS
MODULE DESCRIPTION: This unit covers the knowledge, skills,
attitudes and values needed to apply
quality standards in the workplace. The
unit also includes the application of
relevant safety procedures and
regulations, organization
procedures and customer
requirements
NOMINAL DURATION: 12 hrs

SUMMARY OF LEARNING OUTCOMES:

LO1. ASSESS QUALITY OF RECEIVED MATERIALS

LO2. ASSESS OWN WORK

LO3. ENGAGE IN QUALITY IMPROVEMENT
 DETAILS OF OUTCOME:
LO1. ASSESS QUALITY OF RECEIVED MATERIALS
Assessment Methodologie Assessment
Contents Condition
Criteria s Methods
1. Work instruction • Relevant production • Materials,so • Problem • Portfolio
is obtained and processes, materials ftware and solving
work is carried • Simulation • Observation
and products hardware to
out in • Individu ali ze and oral
be used in a
accordance with • Characteristics of learning questioning
real or
standard materials, • Third- party
simulated
operating software and report
situation
procedures. hardware used
in production • Practical
2. Received -
processes demonstration
materials are
checked • Quality
against checking
workplace procedures
standards and
specification s.
• Workplac
e
3. Faulty
procedur
materials related
es
to work are
identified and • Safety and
isolated. environmen
4. Faults and any tal aspects of
identified causes production
are recorded processes
and/or reported • Fault
to the identification
supervisor and reporting
concerned in
accordance with • Quality
workplace improvement
procedures. processes
5. Faulty • Reading skills
materials are required to
replaced in interpret work
accordance with instruction
workplace
procedures.
• Communication
skills needed to
6. Assess
interpret and
quality of
apply defined work
received
procedures
materials
via virtual • Carry out work
discussion in accordance
with OHS
policies and
procedures
• Critical thinking
• Solution providing and
decision- making
 LO2. ASSESS OWN WORK
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Documentati • Relevant production • Materials, • Problem • Portfolio
on relative to processes, software solving
• Simulation • Observati
quality within materialsand and
• Individualize on and oral
the company products hardware
learning questioning
is identified to be
• Characteristics • On the job • Practical
and used. used in a
of materials, training demonstrati
2. Completed software and real or
work is on
hardware used simulated
checked in production situation
against processes
workplace
standards • Quality
relevant to checking
the task procedures
undertaken. • Workplac
3. Errors are e
identified procedure
and s
isolated. • Safety and
4. Information environmen
on the quality tal aspects of
and other production
indicators of processes
production
• Fault
performance
identification
are recorded
and reporting
in accordance
with • Quality
workplace improvement
procedures. processes
5. In cases of • Reading skills
deviations required to
from specific interpret work
quality instruction
standards, • Communication
causes are skills needed to
documented interpret and apply
and reported defined work
in accordance procedures
with the • Carry out work in
workplace’ s accordance with
standards OHS policies and
operating procedures
procedures. • Critical thinking
Solution providing
and decision-making
 LO3. ENGAGE IN QUALITY IMPROVEMENT
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Process • Relevant production • Materials, • Proble •Portfolio
improvement processes, software m
procedures are solving •Observati
materialsand products and
participated in • Individu on and oral
• Characteristics of hardware to
relative to ali ze questionin
materials, be used in a
workplace real or learning g
assignment. software and
hardware used in simulated •Third party
2. Work is situation report
production
carried out in
processes •Practical
accordance
with process • Quality demonstrati
improvemen t checking on
procedures. procedures
3. Performance • Workplac e
of operation procedur es
or quality of • Safety and
product of environmen tal
service to aspects of
ensure production
customer processes
satisfaction is
monitored. • Fault
identification and
reporting
• Quality
improvement
processes
• Reading skills
required to
interpret work
instruction
• Communication
skills needed to
interpret and apply
defined work
procedures
• Carry out work in
accordance with
OHS policies and
procedures
• Critical thinking Solution
providing and decision-
making
UNIT OF COMPETENCY: PERFORM COMPUTER OPERATIONS
MODULE TITLE: PERFORMING COMPUTER OPERATIONS
MODULE DESCRIPTION: This unit covers the knowledge, skills, attitudes
and values needed to perform computer
operations which include inputting, accessing,
producing and transferring data using the
appropriate hardware and software.

NOMINAL DURATION: 12 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR TASK TO BE TAKE UNDERTAKEN

LO2. INPUT DATA INTO COMPUTER
LO3. ACCESS INFORMATION USING COMPUTER
LO4. PRODUCE OUTPUT/ DATA USING COMPUTER SYSTEM
LO5. USE BASIC FUNCTIONS OF A WWW-BROWSER TO LOCATE INFORMATION
LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS
 LO1. PLAN AND PREPARE FOR TASK TO BE TAKEN UNDERTAKEN

Assessment Methodologie s Assessment

Contents Condition
Criteria Methods
1. Requirement • Basic ergonomics of • Computer • Modular • Practical
s of task are keyboard and hardware • Film showing demonstration
determined computer user with • Computer
in peripherals based training • Direct
accordance • Main types of Observation
• Appropria (eLearn i ng)
with the computers and basic and Oral
features of different te • Project metho
required Questioning
operating systems software d
output.
2. Appropria • Main parts of a
te computer
hardware • Storage devices and
and basic categories of
software memory
are
selected • Relevant types of
according software
to task • General security,
assigned privacy legislation
and and copyright
required
outcome. • Viruses
3. Task is • OH & S principles
planned to and responsibilities
ensure that
• Calculating computer
OH & S
capacity
guidelines
and • Productivi ty
procedures Applicatio n
are • Business
followed. Application
4. Client
- specific • System Software
guidelines • Reading and
and comprehension skills
procedures required to interpret
are work instruction and
followed. to interpret basic user
5.Required data manuals.
security • Communication skills
guidelines to identify lines of
are applied communication,
in request advice, follow
accordance instructions and
with receive feedback.
existing Technology
procedures. skills to use
equipment
safely including
keyboard
• skills.
 LO 2. INPUT DATA INTO COMPUTER
Assessment Methodologie Assessment
Contents Condition
Criteria s Methods
1. Data are entered • Basic ergonomics of • Computer • Modular • Practical
into the keyboard and hardware • Film demonstration
computer using computer user with showing
appropriate • Direct
• Main types of peripherals • Computer Observation
program/appli ca based
tion in computers and basic • Appropria and Oral
features of different te software training Questioning
accordance with (eLearn i
company operating systems
ng)
procedures. • Main parts of a • Projec t
2. Accuracy of computer metho d
information is • Storage devices and
checked and basic categories of
information is memory
saved in
accordance • Relevant types of
with standard software
operating • General security,
procedures. privacy legislation
3. Inputted data is and copyright
stored in • Viruses
storage media
according to • OH & S principles
requirements and
. responsibilities

4. Work is • Calculating computer

performe d capacity
within • Productivi ty
ergonomi c Applicatio n
guideline s.
• Business
Application
• System Software
• Reading and
comprehension skills
required to
interpret work
instruction and to
interpret basic
user manuals.
• Communication
skills to identify
lines of
communication,
request advice,
follow
instructions
and receive
feedback.
• Technology
skills to use
equipment
safely including
keyboard skills.
 LO 3. ACCESS INFORMATION USING COMPUTER
Assessment Methodologie Assessment
Contents Condition
Criteria s Methods
1. Correct • Basic ergonomics • Computer • Modula r
• Practical
program/ of keyboard and hardware • Film demonstration
applica tion is computer user with showing
selected based peripheral • Computer • Direct
on job • Main types of s Observation and
requirements. computers and based
training Oral Questioning
2. Program/ basic features of • Appropri
different operating a te (eLearni
applic ation ng)
systems software
containing
the
• Project
• Main parts of a method
information computer
required is • On the
accessed • Storage devices job trainin
according to and basic g
company categories of
procedures. memory
3. Desktop • Relevant types
icons are of software
correctly
selected, • General
opened and security, privacy
closed for legislation and
navigation copyright
purposes. • Viruses
4. Keyboard
techniques are • OH & S
carried out in principles and
line with OH & responsibilities
S requirements • Calculating
for safe use of computer capacity
keyboards.
• Productivi
ty
Applicatio
n
• Business
Application
• System Software
• Reading and
comprehension
skills required to
interpret
work
instruction
and to
interpret
basic user
manuals.
• Communication
skills to identify
lines of
communication,
request advice,
follow instructions
and receive
feedback.
• Technology
skills to use
equipment
safely
including
keyboard
skills.
 LO 4. PRODUCE OUTPUT/ DATA USING COMPUTER SYSTEM
Assessment Methodologie Assessment
Contents Condition
Criteria s Methods
1. Entered • Basic ergonomics • Computer • Modula • Online Practical
data are of keyboard and hardware r demonstration
processed computer user with • Film
using showin • Online Direct
periphera
appropriate • Main types of g Observation
ls
software computers and and Oral
basic features of • Appropr • Comput
commands. Questioning
different ia te er
2. Data are softwar based
operating
printed out as e training
systems
required (eLearn i
using • Main parts of a ng)
computer computer • Projec
hardware t
• Storage devices
/peripheral metho
and basic
devices in d
categories of
accordance
memory
with
standard • Relevant types
operating of software
procedures.
• General
3. Files and security,
data are privacy
transferred legislation and
between copyright
compatible
systems • Viruses
using • OH & S
computer principles and
software, responsibilities
hardware/per
ip heral • Calculating
devices in computer capacity
accordance Productivi
with ty
standard Applicatio
operating n
procedures.
• Business Application
• System Software
• Reading and
comprehension skills
required to interpret
work instruction and
to interpret basic
user manuals.
• Communication
skills to identify
lines of
communication,
request advice,
follow instructions
and receive
feedback.
• Technology skills to
use equipment
safely including
keyboard skills.
 LO 5. USE BASIC FUNCTIONS OF A WWW-BROWSER TO LOCATE INFORMATION

Assessment Methodologies Assessment

Contents Condition
Criteria Methods
1. Informatio • Basic ergonomics • Computer • Modula r • Practical
n of keyboard and hardware • Film
demonstration
requireme computer user with showing
n ts for periphera • Compute • Direct
internet • Main types of
computers and ls r based Observation
search are training and Oral
establishe basic features of • Appropri
different a te (eLearnin Questioning
d software
. operating g)
systems • Project
2. Browser
is • Main parts of method
launche a computer
d • Storage devices
. and basic
3. Search categories of
engine is memory
loaded.
• Relevant types
4. Appropriat of software
e search
criteria/or • General
URL of site security,
is entered. privacy
legislation and
5. Relevant
copyright
links
• Viruses
are • OH & S
followed
principles and
to locate responsibilities
required Calculating
information. computer
6. Useful pages capacity
are • Productivit
bookmarked y
or printed as Application
required • Business
Application
• System Software
• Reading and
comprehension skills
required to interpret work
instruction and to
interpret basic user
manuals.

• Communication skills to
identify lines of
communication, request
advice, follow instructions
and receive feedback.
Technology skills to
use equipment
safely including
keyboard skills.
 LO 6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS

Assessment Methodologie Assessment

Contents Condition
Criteria s Methods
1. Procedures • Basic • Computer • Online • Online
for ensuring ergonomics of hardware Modul
Practical
security of keyboard and with ar
data, demonstration
computer user peripheral • Onlin
including s e Film • Online
regular • Main types of
computers and • Appropri showi Direct
back- ups
basic features a te ng Observation
and virus
checks are of different software • Online and Oral
implemente operating Compu Questioning
d in systems ter
accordance • Main parts based
with of a trainin
standard computer g
operating • Storage (eLear
procedures. devices and n i ng)
2. Basic file basic • Onlin
maintenanc categories of e
e memory Projec
procedures
• Relevant t
are
implemented
types of meth
software od
in line with
the • General • Onlin
standards security, e On
operating privacy the
procedures legislation job
and copyright trainin
• Viruses
g
• OH & S
principles
and
responsibiliti
es
• Calculating
computer
capacity
• Producti
vi ty
Applicati
on
• Business
Applicatio
n
• System Software
• Reading and
comprehension
skills required
 to interpret
work instruction
and to interpret
basic user
manuals.
• Communication
skills to identify
lines of
communication,
request advice,
follow
instructions and
receive
feedback.
• Technology
skills to use
equipment
safely
including
keyboard
skills.
UNIT OF COMPETENCY PERFORM MENSURATION AND
CALCULATION
MODULE TITLE: PERFORMING MENSURATION AND
CALCULATION
MODULE This unit covers the knowledge,
DESCRIPTION: skills and attitudes and values
needed identify, care, handle
and use measuring instruments
NOMINAL DURATION: 10 hrs

SUMMARY OF LEARNING OUTCOMES:

LO1.SELECT MEASURING INSTRUMENTS

LO2.CARRY OUT MEASUREMENTS AND CALCULATION
LO3.MAINTAIN MEASURING INSTRUMENTS
LO1. SELECT MEASURING INSTRUMENTS
Assessment Methodologie s Assessment
Contents Condition
Criteria Methods
1. Object or • Types of • Place • Self- • Observatio
component measuring of paced/ n
to be instruments assess modular
measured and their ment • Demons • Oral
is uses t ration Questionin
• Measur
identified g
• Safe handling ing • Small
2. Correct instrum group
procedures in
specificati en ts
using discus
o ns are
measuring • Straight si on
obtained
instruments edge • Distanc e
from
relevant • Four • Torque Learning
source fundament gauge
3. Measuring al
operation • Try square
tools are
selected in of • Protractor
line with job mathemati
• Combin
cs
requiremen ati on
ts • Formula for gauge
volume, area,
• Steel rule
perimeter and
other • Online
geometric learning
figures materials
via web-
• Reading based
skills applicatio
required to n
interpret
work
instruction
• Communicati
on skills
• Handling
measurin
g
instrume
nts
• Performing
mathematical
calculations
using the four
fundamental
operations
• Visualizin
g objects
and
shapes
• Interpreti
ng
formulae
LO2. CARRY OUT MEASUREMENTS AND CALCULATION

Assessment Methodologie Assessment

Contents Condition
Criteria s Methods
1. Appropriate • Types of • Place of • Self- • Observati
measuring measuring assessm paced/ on
instrument instruments e nt modul
is selected and their ar • Oral
• Measurin Questioni
to achieve uses • Demo
g
required n st ng
• Safe handling instrumen
outcome
procedures in ts ration
2. Accurate
using • Straight edge Small
measurement
s
measuring group
instruments • Torque gauge
are obtained discu
• Four • Try square
for job s si
fundamen • Protractor on
3. Calculation tal
needed to • Combinati • Distan
operation
complete on gauge ce
of
work tasks mathemat • Steel rule • Learnin
are ics g
• Online learning
performed
• Formula for materials via
using the
volume, web-based
four basic
area, application
process of
addition (+), perimeter
subtractio and other
n (-), geometric
multiplication figures
(x), and • Reading
division (/) skills
4. Calculation required to
involving interpret
fractions, work
percentage instruction
s and • Communic
mixed ate on
numbers skills
are used to
• Handling
complete
measurin
workplace
g
tasks.
instrume
5. Numerical nts
computatio
n is self- • Performing
checked mathematical
and calculations
corrected using the four
for fundamental
accuracy operations
Instruments • Visualizi
are read to ng
the limit of objects
accuracy of and
the tool. shapes
Interpreti ng
formulae
 LO3. MAINTAIN MEASURING INSTRUMENTS

Assessment Methodologie s Assessment

Contents Condition
Criteria Methods
1. Measuring • Types of • Place • Self- • Observatio
instrument measuring of paced/ n
s are not instruments assess modul
dropped to and their uses me nt ar • Oral
avoid • Demon Questionin
• Safe handling • Measur
damage st g
procedures in in g
2. Measuring using instrum ration • Distance
instrument en ts Small
measuring Learning
s are instruments • Straight group
cleaned
before and • Four edge discus
after fundament • Torque gauge
Si
using. al gauge
operation • Try square
3. Proper Steel rule
of • Protractor
storage of mathemati learning
instruments cs • Combination materials via
undertaken • Formula for web-based
according to volume, area, application
manufacture perimeter and
r’s other
specification s geometric
and standard figures
operating • Reading
procedures skills
required to
interpret
work
instruction
• Communicatio
n skills
• Handling
measuring
instrument
s
• Performing
mathematical
calculations
using the four
fundamental
operations
• Visualizing
objects
and
shapes
• Interpretin
g formulae
UNIT OF PREPARE AND INTERPRET TECHNICAL
COMPETENCY: DRAWING
MODULE TITLE: PREPARING AND INTERPRET TECHNICAL
DRAWING
MODULE This unit covers the knowledge, skills
DESCRIPTION: and attitudes and values needed to
prepare/interpret diagrams,
engineering abbreviation and
drawings, symbols, dimension
NOMINAL 10 hrs
DURATION:

SUMMARY OF LEARNING OUTCOMES:

LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS

LO2. INTERPRET TECHNICAL DRAWING
LO3. PREPARE/MAKE CHANGES TO ELECTRICAL/ELECTRONIC
SCHEMATICS AND DRAWINGS
LO4. STORE TECHNICAL DRAWINGS AND EQUIPMENT /INSTRUMENTS
 LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS

Assessment Methodologie Assessment

Contents Condition
Criteria s Methods
1. Correct • Drawing • Drawings • Lectur • Practical
technical convention e/ tasks
drawing is • Diagrams
s • demo involving
selected • Charts n st interpretatio n
according to • Symbols
• Plans ration of a range of
job • Dimensio • Dualiz technical
requirement ni ng • learning
ed drawings
s. Conventio materials
ns via web- trainin • oral
2. Technical
based g questioni
drawings • Mark
application • Online ng
are up/Notation of
segregate Drawings Distan
d in ce
• Mathematics
accordanc learning
e with the • Four
types and fundament
kinds of al
drawings operations
• Percentage
• Fraction
• Trigonom
et ric
Functions
• Algebra
• Geometry
• Reading
skills
required to
interpret
work
instruction
• Communicatio
n skills
• Interpreting
electrical/electr
o nic signs and
symbols
 LO2. INTERPRET TECHNICAL DRAWING

Assessment Methodologie s Assessment

Contents Condition
Criteria Methods
1. Component • Drawing • Drawings • Online • Online
s, assemblies conventions Lectur Practical tasks
• Diagrams
or objects e/ involving
• Symbols • Charts
are • demon interpretatio n
recognized as • Dimensioni • Plans st of a range of
required. ng technical
• Online ration
2. Dimensions of Convention drawings
s learning • Online
the key
materials via Dualize • Online
features of the • Mark up/Notation
web-based d oral
objects of Drawings questioni
depicted in the
application training
• Mathematics • Online ng
drawing are
correctly • Four Distanc
identified. fundamental e
3. Symbols operations learning
used in the • Percentage
drawing are • Fraction
identified and
interpreted • Trigonomet
correctly. ric Functions
• Algebra
4. Drawing is • Geometry
checked and
validated • Reading skills
against job required to
requirements interpret work
or equipment instruction
in accordance • Communication
with standard skills
operating
• Interpreting
procedures.
electrical/electro
nic signs and
symbols
 LO3. PREPARE/MAKE CHANGES TO ELECTRICAL/ELECTRONI SCHEMATICS AND
DRAWINGS
Assessment Methodologies Assessment
Contents Condition
Criteria Methods
1. Electrical/ • Drawing • Drawings • Online • Practical tasks
electr onic convention Lectur e/ involving
schematic • Diagrams
s • demons interpretatio n
is drawn • Charts t ration of a range of
and • Symbols
• Plans • Online technical
correctly • Dimensio Dualize drawings
identified. ni ng • learning
material d training • oral
2. Correct Conventio
ns s via Online questioning
drawing is
web-
Distanc
identified, • Mark
based e
equipment up/Notation of
are Drawings applicati learning
selected on
• Mathematics
and Four
used in fundamentaloper
accordance ations
with job
requiremen ts. • Percentage
• Fraction
• Trigonom
et ric
Functions
• Algebra
• Geometry
• Reading
skills
required to
interpret
work
instruction
• Communicatio
n skills
• Interpreting
electrical/electr
o nic signs and
• symbols
 LO4. STORE TECHNICAL DRAWINGS AND EQUIPMENT /INSTRUMENTS

Assessment Methodologie Assessment

Criteria Contents Condition s Methods
1. Care and • Drawing • Drawings • Online • Online
maintenanc convention Lectur Practical
e of • Diagrams
s e tasks
drawings • Charts / involving
are • Symbols
• Plans demo interpretatio
undertaken • Dimensio n st n of a
according ni ng • Online
ration range of
to company Conventio learning
• Online technical
procedures. ns materials
drawings
2. Technical via web- Dualiz
• Mark • Online
drawings based ed
up/Notation of oral
are application trainin
Drawings questio
recorded g
• Mathematics ni ng
and • Online
inventory • Four Distan
is fundament ce
prepared al
in operations learning
accordanc • Percentage
e with
• Fraction
company
procedure • Trigonom
s. et ric
3. Proper Functions
storage of • Algebra
instrument
• Geometry
s is
undertake • Reading
n skills
according required to
to interpret
company work
procedures Instruction
.
Communication
skills
Interpreting
electrical/electro
nic signs and
symbols
UNIT OF USE HAND TOOLS
COMPETENCY:
MODULE TITLE: USING HAND TOOLS
MODULE This unit covers the knowledge, skills
DESCRIPTION: and attitudes on the safe use,
handling and maintenance of tools
NOMINAL DURATION: 12 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN

LO2. PREPARE HAND TOOLS
LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT LO4.
MAINTAIN HAND TOOLS
 LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Tasks to • Safety Tools may • Lecture • Observati
be include / Demonst on
undertake • Safety
the ration
n are requirements • oral
in handling following • Online questionin
properly but not Distance
tools g
identified limited to: learning
2. Appropriat • Tools:
• screw • Online
e hand • Function, drivers Film
tools are Operation,
identified Common • pliers Showing
and faults • punches
selected
• Processe • wrenches,
according
s, files
to the task Operation
requiremen s,
t Systems
3. Virtual
discussion • Maintenance
on how to of tools
plan and • Storage of Tools
prepare for • Reading skills
tasks to be required to
undertaken interpret
work
instruction
and
numerical
skills
• Communicati
on skills
• Problem
solving in
emergency
situation

LO2. PREPARE HAND TOOLS

Assessment Methodologie s Assessment

Contents Condition
Criteria Methods
1. Appropriat • Safety Tools may • Online • Observati
e hand include Lecture on
tools are • Safety / Demon st
requirements the • oral
checked following ration
in handling questioni
for proper but not • Online
tools ng
operation limited to: Distance
and safety • Tools : Learning
• screw
2. Unsafe or • Function, • Online Film
drivers
faulty tools Operation, Showing
are Common • pliers
identified
 and marked faults • punches
for repair
according • Processes • wrenches,
, files
to standard
Operation
company
s,
procedure
Systems
hand tools
• Maintenance
of tools
• Storage of Tools
• Reading skills
required to
interpret
work
instruction
and
numerical
skills
• Communicatio
n skills
Problem
solving in
emergency
situation
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Tools are • Safety Tools may • Lecture • Observatio
used include / Demon n
according • Safety
the st ration • oral
to tasks requirements
in handling following • Online questionin
undertake but not Distanc
tools g
n limited to: e
2. All safety • Tools :
• screw learning
procedures • Function, drivers
in using Operation,
tools are Common • pliers
observed at faults • punches
all times
• Processes • wrenches,
and
, files
appropriate Operation
personal s,
protective Systems
equipment
(PPE) are • Maintenance
used of tools
3. Malfunction • Storage of Tools
s, • Reading skills
unplanned required to
or unusual interpret work
events are instruction
reported to and
the numerical
supervisor skills
 • Communicatio
n skills
• Problem
solving in
emergency
situation

LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT

 LO4. MAINTAIN HAND TOOLS
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Tools are • Safety Tools may • Online • Online
not include the Lectur Observa
dropped to • Safety
following but e ti on
avoid requirements
in handling not limited to: / • Online
damage Demo
tools • screw drivers oral
2. Routine n st questio
maintenanc • Tools: • pliers
ration ni ng
e of tools • Function, • punches • Online
undertaken Operation,
according to • wrenches, files Distan
Common
standard ce
faults
operational learni
• Processes ng
procedures,
,
principles • Online
Operation
and s, Film
techniques Systems Showi
3.Tools are ng
stored safely • Maintenance
in of tools
appropriate Storage of
locations in Tools
accordance • Reading skills
with required to
manufacture interpret work
r’ s instruction
specification and
s or numerical
standard skills
operating
• Communicatio
procedures
n skills
Problem
solving in
emergency
situation
UNIT OF COMPETENCY: TERMINATE AND CONNECT ELECTRICAL
WIRING AND ELECTRONICS CIRCUIT
MODULE TITLE: TERMINATING AND CONNECTING
ELECTRICAL WIRING AND
ELECTRONICS CIRCUIT
MODULE This unit covers the knowledge,
DESCRIPTION: skills, (and) attitudes and values
needed to terminate and connect
electrical wiring and electronic
circuits
NOMINAL DURATION: 12 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF

ELECTRICAL WIRING/ELECTRONICS CIRCUITS
LO2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONIC CIRCUITS
LO3. TEST TERMINATION/ CONNECTIONS OF ELECTRICAL
WIRING/ELECTRONICS CIRCUITS
 LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL
WIRING/ELECTRONICS CIRCUITS

Assessment Methodologie Assessment

Criteria Contents Condition s Methods
1. Materials • Use of tools Tools for • Film • Observa
are measuring, Viewin g ti on
checked • Use of test
cutting, • Individu a • oral
according instruments/equ
ip me nt drilling, lized questio
to assembling/dis Learnin g ni ng
specificati • Electrical theory as se mbling, • Direct
o ns and connecting. • Practical
• Single Student
tasks phase AC Tool set demonstra
Laborat o ti on
2. Appropriat principles includes the
e tools and
ry
following but
• Wiring Experie n
equipment not limited to:
techniques ce
are
• screw drivers • On- the-
selected • DC power
according supplies • pliers Job
to tasks • Soldering • cutters Training
requireme
nt s • Reading • Project
skills Method
3. Task is
required to
planned to
interpret
ensure OH work
&S instruction
guidelines
and • Communicatio
procedures n skills
are • Soldering
followed technique
4. Electrical s
wiring/
electronic
circuits are
correctly
prepared for
connecting/t
e rmination
in
accordance
with
instructions
and work
site
procedures

LO2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONIC CIRCUITS

Assessment Methodologie s Assessment
Contents Condition
Criteria Methods
1. Safety • Use of tools Tools for • Film • Observ
procedures in measuring, Viewin ati on
using tools are • Use of test
cutting, drilling, g
observed at all instruments/e • oral
q uip ment assembling/disa • Online
times and s se mbling,
appropriate • Electrical theory connecting. Tool
personal • Single set includes the Individ questionin
protective phase AC following but not ua g
equipment are principles limited to: lized
used • Practical
• Wiring
• screw drivers
Learni demonstrati
2. All work technique ng
undertaken • pliers on
s • Dire
safely in • cutters
• DC ct
accordance
with the
power Studen
supplies t
workplace
and standard • Soldering Labora
procedures • Reading t o ry
3. Appropriate skills Experie
range of required n ce
methods in to • On-
termination/con interpret the-
ne ction are work Job
used instructio Traini
according to n ng
specifications,
• Communica • Proj
manufacturer’ ti on skills ec t
s
requirements • Soldering Met
and safety techniqu es ho d
4. Correct
sequence
of
operation
is followed
5. Accessorie
s used are
adjusted,
if
necessary
6. Confirm
termination/
conne ction
undertaken
successfully in
accordance
with job
specification
 LO3. TEST TERMINATION/ CONNECTIONS OF ELECTRICAL
WIRING/ELECTRONICS CIRCUITS
Assessment Methodologie Assessment
Criteria Contents Conditio s Methods
n
1. Testing of all • Use of tools Tools for • Film • Observatio
completed measuring, Viewin g n
termination/ • Use of test
cutting, • Individua • oral
connections instruments/e
q uip ment drilling, lized questionin
of electric assembling Learnin g g
wiring/electroni • Electrical /disas se • Direct
c circuits is theory mbling, • Practical
conducted for
Student demonstratio
• Single connecting. Laborator
compliance phase AC Tool set n
with y
principles includes
specifications the Experienc
and • Wiring e
following
regulations technique • On- the-
but not
s Job
using limited to:
appropriate • DC Training
• screw
procedures power Online
drivers
and supplies Project
equipment • pliers
• Soldering Method
2. Wiring and
circuits Reading skills
are checked required to
using interpret
specified work
testing instruction
procedures • Communica
3. Unplanned ti on skills
events or
Soldering
conditions are
techniqu es
responded to in
accordance with
established
procedures
UNIT OF TEST ELECTRONIC COMPONENTS
COMPETENCY:
MODULE TITLE: TESTING ELECTRONIC COMPONENTS
MODULE This unit covers the knowledge,
DESCRIPTION: skills and attitudes required to
test electronic components. It
includes competencies in
determining the criteria for
testing electronics components,
planning an approach for
component testing, testing the
components and evaluating the
testing process.
NOMINAL DURATION: 12 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. DETERMINE CRITERIA FOR TESTING ELECTRONICS COMPONENTS

LO2. PLAN AN APPROACH FOR COMPONENT TESTING
LO3. TEST COMPONENTS
LO4. EVALUATE THE TESTING PROCESS
 LO1. DETERMINE CRITERIA FOR TESTING ELECTRONICS COMPONENTS
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Work • Mensuration/ The following • Onlin • Online
instructio Mathematics resources e Film Direct
n s are must be Viewi observatio
obtained • Conversion of Units
provided: ng n of
and • Applied Mathematics • Online application
clarified • Tools and
• Safety equipment Individ to tasks
based on and
• Work Safety (see range ua
job order questions
or client requirements and of lized
related to
requirem economy of variables Learni
) required
e nt s materials with ng knowledge
2. Responsib durability • Working • Online
area/benc h Direct • Online
l e person • Knowledge in 5S
Demonstra
is application and • Electronic Studen
ti on with
consulted observation of component t oral
for required s Labora questionin
effective timeframe t o ry
• Testing g
and • Knowledge of Experi
instrumen • Online
proper proper handling e n ce
t s and Third-
work and disposal of equipment • Online party
coordinati chemicals
on • Assessme On- report
• Materials, tools nt rating the- • Online
3. Data
and equipment sheet Job
sheets/Ap Written
uses and Traini
pli cation • Reporting test
specifications ng
notes are forms • Online
obtained • Identification of
Onlin Portfoli
and hand and power
e o
interprete tools
Proje
d based • Proper care and use of ct
on tools
manufact Meth
• Systems and od
u re r’s
Processes
specificati
on s • Principles of
4. Testing electrical/electr
criteria onic circuits
are • Identif
defined ying
to ensure source
that s of
compone electri
n ts meet city
technical
• Identifying
and conductors and
quality insulators
requirem
e nt s • Describing
5. Document resistance and
and identify resistors
communi • Supplying
c at different voltage
testing using variable
criteria to power supply
relevant
personnel • Measuring
resistance
using VOM
• Testing resistors
• Measuring
current and
voltage using
VOM
• Analyzing simple
circuit using ohms
and power
Law
Analyzing
series/parallel
circuits using ohms
and power law
• Describing
alternating
current circuits
• Observing
waveform
using
oscilloscope
• generating
waveform in
various
frequency

using function
generator
• Measuring
frequency
using
oscilloscope
• Measuring
capacitance
using VOM
• Describing
capacitance and
identifying
capacitors
• Testing capacitors
• Analyzing
series/para
llel
capacitan
ces
• Describing
 inductance and
identifying
inductors
• Testing inductors
• analyzing
series
parallel
inductors
• describing
the
characterist
ic of
transformer
s
• describing and
identifying
semiconductor
diode
• testing
semiconductor
diode
• analyzing rectifier
circuits
• describing
and
identifying
bipolar
transistor
• testing bipolar
transistor
• analyzing amplifier
circuit
• analyzing multi-
vibrator circuit
• describing and
analyzing digital
gate
• testing logic gates
analyzing logic
networks
• analyzing sequence
circuits
Work efÏciently &
systematically
• Communication skills
• Use and
maintenance of
tools and
equipment
• Skills in
 testing
electronic
componen
ts
• Work safety
practices and time
management
• Problem solving skills
Reading skills
 LO2. PLAN AN APPROACH FOR COMPONENT TESTING

Assessment Methodolog ies Assessment

Contents Condition
Criteria Methods
1. Various • Mensuratio The • Film • Direct
testing n/ following Viewi n g observatio
methods Mathematic resources • Indivi d n of
are s must be ualize d application
Identified provided: Learni to tasks
based on • Conversion of Units
• Tools and ng and
types of • Applied Mathematics questions
electronic equipment • Direct
• Safety (see range Stude n t related to
compone required
n ts • Work Safety of Labor a
variables) knowledge
2. Characteri requirements tory
and • Working Experi • Demonstra
s ti cs and
economy of area/benc ence ti on with
appropriat
materials with h oral
en ess of • On- the- questionin
testing durability
• Electroni Job g
methods • Knowledge in 5S c Traini n
to be used application and compone • Third-
g
during observation of n ts party
developm required timeframe Projec t report
• Testing Method
e nt and • Knowledge of • Written
instrument
on proper handling test
s and
completio and disposal of equipment • Portfol
n is chemicals
• Assessm io
determine
d • Materials, e nt
tools and rating
3. Testing
equipment sheet
methods
uses and
are • Reportin
specifications
considere g forms
d • Identification of
/s elected hand and power
in relation tools
to • Proper care and
appropria use of tools
t e testing
• Systems and
strategy
Processes
4. Plan for
• Principles of
Testing
electrical/electroni
componen
c circuits
t s is
developed • Identifyin
at g sources
specified of
points electricit
during y
developm • Identifyin
e nt and g
on conducto
completio rs and
n insulators
5. Required • Describing
test & resistance and
measurin identify resistors
g
• Supplying different
instrumen
voltage using
t s and
variable power
tools are
supply
prepared
and • Measuring
checked resistance using
in VOM
accordanc • Testing resistors
e with
• Measuring
establishe
current and
d
voltage using
procedure
VOM
s
6. Records • Analyzing simple
circuit using ohms
system is
and power law
establishe
d to • Analyzing
document series/parallel
testing circuits using
results, ohms and power
including law
problems • Describing
and faults alternating
current circuits
• Observing
waveform using
oscilloscope
• generating
waveform in
various frequency

using function
generator
• Measuring
frequency using
oscilloscope
• Measuring
capacitance
using VOM
• Describing
capacitance and
identifying
capacitors
• Testing capacitors
• Analyzing
series/parallel
capacitance
 s
• Describing
inductance and
identifying
inductors
• Testing inductors
• analyzing
series parallel
inductors
• describin
g the
character
istic of
 insulators
• Describing resistance
and identify resistors
• Supplying different
voltage using variable
power supply
• Measuring resistance
using VOM
• Testing resistors
• Measuring current
and voltage using
VOM
• Analyzing simple circuit
using ohms and power
law
• Analyzing
series/parallel circuits
using ohms and
power law
• Describing
alternating current
circuits
• Observing waveform
using oscilloscope
• generating waveform
in various frequency
using
function generator
• Measuring frequency
using oscilloscope
• Measuring
capacitance using
VOM
• Describing capacitance
and identifying capacitors
• Testing capacitors
• Analyzing
series/parallel
capacitances
• Describing inductance
and identifying inductors
• Testing inductors
• analyzing series
parallel inductors
• describing the
characteristic of
transformers
• describing and
identifying
semiconductor diode
testing
semiconductor
diode
 LO3. TEST COMPONENTS

Assessment Methodolo Assessment

Contents Condition
Criteria gies Methods
1. Testing • Mensuratio The following • Onli • Online
methods n/ resources must ne Direct
are Mathematic be provided: Film observatio
applied to s Viewi n of
ensure • Tools and
• Conversion of Units equipment ng application
that to tasks
(see range • Onli
products • Applied Mathematics and
meet of ne
• Safety variables) Indiv questions
creative, related to
production • Work • Working id
required
and area/benc ualiz knowledge
technical Safety requirements h ed
requireme Lear • Online
and Electronic Demonstra
nt s n
economy of componen ts ti on with
3. Problems i ng
materials with Testing oral
and faults
instruments Onli
detected durability questioning
by
and ne
Knowledge in 5S equipment Online Third-
Dire
application and party report
ct
observation of required • Assessm • Online
timeframe e nt Stud
rating Written
Knowledge of proper e
sheet test
handling and disposal nt
of chemicals • Reportin Labo Online
g forms r Portfoli o
• Materials,
tools and • ator
equipment y
uses and Expe
specifications ri
• Identification of ence
hand and power • Onlin
tools e On-
• Proper care and the-
use of tools Job
• Systems and Train
Processes i ng
Onli
• Principles of
electrical/electroni
ne
c circuits Proje
ct
• Identifyin
Meth
g sources
of od
electricit
y
• Identifying
conductors and
insulators
• Describing
resistance and
identify resistors
• Supplying different
voltage using
variable power
supply
• Measuring
resistance using
VOM
• Testing resistors
• Measuring
current and
voltage using
VOM
• Analyzing simple
circuit using ohms
and power law
• Analyzing
series/parallel
circuits using
ohms and power
law
• Describing
alternating
current circuits
• Observing
waveform using
oscilloscope
• generating
waveform in
various frequency

using function
generator
• Measuring
frequency using
oscilloscope
Measuring
capacitance using
VOM
Describing
capacitance and
identifying capacitors
• Testing capacitors
• Analyzing
series/parallel
capacitance
s
• Describing
 inductance and
identifying
inductors
• Testing inductors
• analyzing
series parallel
inductors
• describing the
characteristic
of
transformers
• describing and
identifying
semiconductor
diode
• testing
semiconductor
diode
• analyzing
rectifier circuits
• describing and
identifying
bipolar
transistor
• testing bipolar
transistor
• analyzing
amplifier circuit
• analyzing
multi- vibrator
circuit
• describing and
analyzing digital
gate
• testing logic gates
• analyzing logic
networks
• analyzing
sequence circuits
• Work
efÏciently &
systematicall
y
• Communication skills
• Use and
maintenance of
tools and
equipment
 • Skills in
testing
electronic
components
• Work safety
practices and
time
management

Assessment Methodolog Assessment

Contents Condition
Criteria ies Methods
1. Testing • Mensuration/ The following • Film • Direct
method Mathematics resources must Viewi observatio
s that be provided: ng n of
• Conversion of Units
were • Indivi application
success • Applied Mathematics • Tools and
equipment d to tasks
f ul and • Safety and
(see range ualiz
those questions
• Work Safety of ed
that led related to
to requirements and variables) Learn
economy of materials required
difÏculti • Working i ng
with durability knowledge
e s are area/benc • Direc
identified • Knowledge in 5S h t • Demonstra
based application and Stude ti on with
observation of required • Electroni oral
on c nt
industry
timeframe questionin
compone Labor g
standar • Knowledge of proper n ts a tory
ds handling and • Third-
disposal of chemicals • Testing Exper
2. Testing party
instrument i report
process • Materials, tools
and equipment s and ence
and • Written
uses and equipment • On-
records test
system specifications • Assessm the-
e nt Job • Portfoli
are • Identification of hand
rating Train o
evaluate and power tools
d based sheet ing
• Proper care and use
on of tools • Reportin
standard g forms
• Systems and Processes
procedur
es • Principles of
3. Test electrical/electronic
circuits
results/fin
di ngs • Identifying
are sources of
docume electricity
nt e d for • Identifying conductors
subsequ and insulators
e nt • Describing resistance
compone and identify resistors
nt s • Supplying different
testing. voltage using
variable power
supply
• Measuring
resistance using
VOM
• Testing resistors
• Measuring
current and
voltage using
VOM
• Analyzing
simple
circuit using ohms and
power law
 Analyzing
series/parallel

LO4. EVALUATE THE TESTING PROCESS

 circuits using ohms
and power law
• Describing
alternating
current circuits
• Observing
waveform using
oscilloscope
• generating
waveform in
various frequency

using function
generator
• Measuring
frequency using
oscilloscope
• Measuring
capacitance
using VOM
• Describing
capacitance and
identifying
capacitors
• Testing capacitors
• Analyzing
series/parallel
capacitance
s
• Describing
inductance and
identifying
inductors
• Testing inductors
• analyzing
series parallel
inductors
• describing the
characteristic
of
transformers
• describing and
identifying
semiconductor
diode
• testing
semiconductor
diode
• analyzing
 rectifier circuits
• describing and
identifying
bipolar
transistor
• testing bipolar
transistor
• analyzing
amplifier circuit
• analyzing
multi- vibrator
circuit

• describing and
analyzing digital
gate
• testing logic gates
• analyzing logic
networks
• analyzing
sequence circuits
• Work
efÏciently &
systematicall
y
• Communication skills
• Use and
maintenance of
tools and
equipment
• Skills in
testing
electronic
components
• Work safety
practices and time
management
• Problem solving skills
• Reading skills
MODULES OF INSTRUCTION
CORE COMPETENCIES

COMPUTER SYSTEM
SERVICING NC II
 CORE COMPETENCIES
UNIT OF INSTALL AND CONFIGURE
COMPETENCY: COMPUTER SYSTEMS
MODULE INSTALLING AND
TITLE: CONFIGURING COMPUTER
SYSTEMS
MODULE This unit covers the outcomes required
DESCRIPTION: in installing and configuring desktop
and workstation computers systems. It
consists of competencies to assemble
computer hardware, install operating
system and drivers for
peripherals/devices, and install
application software as well as to
conduct testing and documentation
NOMINAL 40 hrs.
DURATION:

SUMMARY OF LEARNING OUTCOMES:

LO1. ASSEMBLE COMPUTER HARDWARE

LO2. PREPARE INSTALLER
LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR
PERIPHERALS/ DEVICES
LO4. INSTALL APPLICATION SOFTWARE
LO5. CONDUCT TESTING AND DOCUMENTATION
 LO1. ASSEMBLE COMPUTER HARDWARE
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Unit • Types and parts of The • Lectu The
assembly is computers followin re assessor
planned g may select
• Computer • Discussi
and resourc any two of
operating on
prepared to es the
systems
ensure MUST • Demonst following
OH&S • Windows / MAC be r ation assessment
policies and OS X /Linux provide methods to
• Viewing
procedures • Peripheral devices d: multime objectively
are followed d ia assess the
in • Computer • Tools
systems design and candidate:
accordance • Blend
test ed • Practical
with • Computer
instru Learni Demonstrat
systems assembly
ments ng i on w/ oral
requiremen procedures
ts • PC or questioning
• Installers
2. Materials preparation and workst •
necessary OS installation ation Intervi
to complete procedures • Compute ew
the work are r • Portfoli
• Application and
identified peripheral o
devices/drivers
and s/de vic
installation
obtained in es
procedures
accordance • Appropria
with • Desktop PC
te OS,
established interface/ hook
drivers
procedures up procedures
and
and • Power ON self- software
checked test and BIOS applicatio
against configuration ns/pr ogr
systems procedures ams
requirement
s • Application
packages & use of
3. Tools,
application
equipment programs
and testing
devices • Multimedia
needed to systems
carry out the • Motherboards
installation
• Multimedia
work are
storage devices:
obtained in
• Video cards
accordance
with • Sound cards
established • Graphical
procedures user
and checked interface
for correct
operation • Disk
 and safety manageme
4. Computer nt
hardware is
assembled
in
accordance
with
established
procedures • Disk
and management
systems • Use of
requirement utilities/soft
s w are
5.Basic-
input- • Virtualizati
output- on
software
system
(BIOS) • Disk
configuratio manageme
n is nt software
performed • Anti-virus /
in Diagnostic
accordance software
with
hardware • Device drivers
requiremen • Drivers/
ts Software
update
procedures
• Application
software
license
agreements
• Stress
testing
procedure
s
• 5S and
3Rs
environme
n tal
policies
• Safety
handling of
computer
parts
• Assemblin
g
computer
hardware
• Troubleshoo
 ti ng skills
• Reading and
writing skills
 LO2. PREPARE INSTALLER
Assessment Methodologie Assessment
Contents Condition
Criteria s Methods
1. Portable • Types and The • Lectu The
bootable parts of following re assessor
devices computers resources may select
are • Online
• Compute MUST be Discussi any two of
created in provided: the
r on
accordanc following
operatin • Tools and • Demonst
e with assessment
g test
software r ati on methods to
systems instrument
manufactu • Viewing objectively
• Windows / s
r er multime assess the
instruction MAC OS X • Computer candidate:
d ia
. Customize /Linux peripherals/de
vic es • Blended Online
d • Peripheral Practical
installers devices • Appropriat Learning
Demonstrat
are e OS,
• Computer i on
prepared systems drivers w/ oral
in design and questioni
accordanc software
• Computer ng
e applications
with assembly /programs • Online
software procedures Intervi
utilization • Installers ew
guide and preparation Online
end user and OS Portfoli o
agreement installation
. procedures
3.Installati
• Application
on of
and
portable
devices/driv
applicatio
e rs
ns are
installation
carried out
procedures
in
accordanc • Desktop PC
e with interface/
software hook up
user guide procedures
and • Power ON
software self- test and
license BIOS
configuration
procedures
• Application
packages & use
of application
programs
• Multimedi
a
systems
• Motherboards
• Multimedia
storage
devices:
• Video cards
• Sound cards
• Graphic
al user
interfac
e
• Disk
management
• Use of
utilities/soft
w are
• Virtualizati
on
software
• Disk
manageme
nt software
• Anti-virus /
Diagnostic
software
• Device drivers
• Application
software
license
agreements
• Stress testing
• Application
software
license
agreements
• Stress testing
procedures
• 5S and
3Rs
environme
n tal
policies
• Safety
handling of
computer
parts
• Assemblin
g
computer
hardware
• Troubleshoo
ti ng skills
Reading and
writing skills
 LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Operating • Types and The • Onlin The
system (OS) parts of following e assessor
is installed computers resources Lectu may select
in MUST be re any two of
• Compute
accordance provided: the
r • Online
with following
operatin • Tools and Discussi
established assessment
g test on
installation methods to
systems instrument
procedures • Online objectively
• Windows / s Demonst
and to assess the
comply with MAC OS X • PC or r ati on candidate:
end-user /Linux workstatio • Online • Online
requiremen • Peripheral n Viewing
ts Practical
devices • Computer multime
Demonstrat
2. Peripherals/ • Computer peripherals/de d ia
i on w/ oral
devi ces systems vic es • Blend questioning
drivers are design ed
• Appropriate • Online
installed and Learni
• Computer OS, drivers Intervi
configured ng
assembly and software ew
in
procedure applications/p
accordance • Online
s r ogr ams
with Portfoli
manufacture • Installers o
r’ s preparation
instructions and OS
and/or OS installation
installation procedures
procedures. • Application
3. OS and and
drivers’ devices/driv
updates/pat e rs
c he s are installation
accessed procedures
and
• Desktop PC
installed in
interface/
accordance
hook up
with
procedures
manufactur
er • Power ON
’s self- test and
recommend BIOS
a tio ns and configuration
requirements procedures
4. On-going • Application
checks of packages & use
the quality of application
of the work programs
are • Multimedi
undertaken a
in
accordance systems
with
established • Motherboards
procedures • Multimedia
storage
devices:
• Video cards
• Sound cards
• Graphic
al user
interfac
e
• Disk
management
• Use of
utilities/soft
w are
• Virtualizati
on
software
• Disk
manageme
nt software
• Anti-virus /
Diagnostic
software
• Device drivers
• Drivers/
Software
update
procedures
• Application
software
license
agreements
• Stress
testing
procedure
s
• 5S and
3Rs
environme
n tal
policies
• Safety
handling of
computer
parts
• Assemblin
g
 computer
hardware
• Troublesh
ooti ng
skills
• Reading
and
writing
skills

LO4. INSTALL APPLICATION SOFTWARE

 Assessment Methodologie Assessment
Contents Condition
Criteria s Methods
1. Application • Types and The • Onlin The
software parts of following e assessor
are computers resources Lectu may select
installed MUST be re any two of
• Compute
based on provided: the
r • Online
software following
operatin • Tools and Discussi
installation assessment
g test on
guides, methods to
systems instrument
end- user • Online objectively
• Windows / s Demonst
requireme assess the
nt s and MAC OS X • PC or r ati on candidate:
software /Linux workstatio • Online • Online
license • Peripheral n Viewing
agreement Practical
devices • Computer multime
Demonstrat
2. Variation to • Computer peripherals/de d ia
i on w/ oral
application systems vic es • Blend questioning
software design ed
• Appropriate • Online
installation Learni
• Computer OS, drivers Intervi
is carried ng
assembly and software ew
out in
procedure applications/p
accordance • Online
s r ogr ams
to Portfoli
customer/cli • Installers o
ent preparation
requiremen and OS
ts installation
3. Software procedures
updates are • Application
accessed and
and devices/driv
installed in e rs
accordance installation
with procedures
manufactur
• Desktop PC
er ’s
interface/
recommend
hook up
a tio ns and
procedures
requirement
s • Power ON
self- test and
BIOS
configuration
procedures
• Application
packages & use of
application
programs
• Multimedia
systems
• Motherboards
• Multimedia
 storage devices:
• Video cards
• Sound cards
• Graphical
user
interface
• Disk
management
Use of
utilities/softw are
• Virtualizatio
n
 software
• Disk
manageme
nt software
• Anti-virus /
Diagnostic
software
• Device drivers
• Drivers/
Software
update
procedures
• Application
software
license
agreements
• Stress
testing
procedure
s
• 5S and
3Rs
environme
n tal
policies
• Safety
handling of
computer
parts
• Assemblin
g
computer
hardware
• Troubleshoo
ti ng skills
• Reading
and writing
skills

LO5. CONDUCT TESTING AND DOCUMENTATION

Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Devices / • Types and The • Lectu The
systems parts of following re assessor
and/or computers resources may select
installation • Discussi
• Compute MUST be on any two of
is tested to provided: the
r • Online
determine following
operatin • Tools and
whether it Demonst assessment
g test
conforms to r ati on methods to
systems instrument
 requirement • Windows / s • Online objectively
s MAC OS X Viewing assess the
• PC or
2. Stress test /Linux multime candidate:
workstatio
is • Peripheral d ia
n • Online
conducted devices
• Computer Practical
to ensure
• Computer peripherals/de Demonstrat
reliability of
systems vic es i on w/ oral
equipment
design questioning
in
• Computer
assembly
procedure
s

accordance • Installers OS, drivers and • Blend Online

with preparation software ed Interview
manufactur and OS applications/pr Learni • Online
e r’s installation ogr ams ng Portfoli o
instructions procedures
and system
requirement • Application
s and
devices/driv
3. 5S and 3Rs
e rs
are
installation
followed
procedures
according
to • Desktop PC
environme interface/
nt al hook up
policies procedures
Documentat • Power ON
io n in self- test and
relation to BIOS
the test is configuration
forwarded procedures
to
• Application
appropriate
packages & use
personnel
of application
and/or
programs
authority in
accordance • Multimedi
with a
requirement systems
s • Motherboards
• Multimedia
storage
devices:
• Video cards
• Sound cards
• Graphic
al user
interfac
e
• Disk management
• Use of
utilities/softw
are
• Virtualizati
on
software
• Disk
managemen
t software
• Anti-virus /
Diagnostic
software
• Device drivers
• Drivers/
Software update
procedures
• Application
software
license
agreements
 instructions procedures Interview
and system
requirements • Application • Online
and Portfoli
4. 5S and 3Rs devices/drive o
are followed rs installation
according to procedures
environment
al policies • Desktop PC
5. Documentatio interface/ hook
n in relation up procedures
to the test is • Power ON self-
forwarded to test and BIOS
appropriate configuration
personnel procedures
and/or
authority in • Application
accordance packages & use of
with application
programs
requirements
• Multimedia
systems
• Motherboards
• Multimedia
storage devices:
• Video cards
• Sound cards
• Graphical
user
interface
• Disk management
• Use of
utilities/softw
are
• Virtualizati
on
software
• Disk
managemen
t software
• Anti-virus /
Diagnostic
software
• Device drivers
• Drivers/
Software update
procedures
• Application
software license
agreements
Stress
testing
procedures
• 5S and 3Rs
environmen tal
UNIT OF SET-UP COMPUTER NETWORKS
COMPETENCY:
MODULE TITLE: SET-UPPING COMPUTER NETWORKS
MODULE This unit covers the outcomes
DESCRIPTION: required in setting- up computers
networks for LANs and small-ofÏce
home- ofÏce (SOHO) systems. It
consists of competencies to install
network cables, set network
configuration, set router/Wi-Fi/
wireless access point/repeater
configuration as well as to inspect and
test the configured computer
networks
NOMINAL DURATION: 40 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. INSTALL NETWORk CABLES

LO2. SET NETWORK CONFIGURATION
LO3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER
CONFIGURATIONLO4. INSPECT AND TEST THE CONFIGURED COMPUTER
NETWORKS
 LO1. INSTALL NETWORK CABLES
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Cable • Compute The • Lectu The
routes are r following re assessor
determined network resources may select
and • Discussi
concepts MUST be on any two of
planned in provided: the
• Network • Demonst
accordance following
cable • PC or r ati on
with assessment
installatio workstatio
network • Viewing methods to
n n
design and multime objectively
actual • Copper • Network d ia assess the
installation cable cables candidate:
site. splicing and and • Blend
cable materials ed • Practical
2. Network
testing Learni Demonstrat
materials • Router/Wi-Fi/ ng i on w/ oral
necessary to • Fiber optic wireless questioning
complete cables access
the work are splicing and point/repeat • Intervi
identified installation er ew
and requirements • Third-
• Tools and
obtained in • network design party
test
accordance instrument
with • addressing • Portfoli
s o
established • subnetting
procedures • Appropriate
• topology software
and checked
against • IPV4 and IPV6 applications/pr
systems ogr ams
• Router/Wi-Fi/
requirement wireless • PPE
s access
3. Tools, point/repeat
equipment er
and testing configuratio
devices n
needed to
• Network
carry out the interface
installation card (NIC)
work are settings
obtained in
accordance • network cables
with • cable
established raceways/du
procedures c ts
and checked
• Device
for correct
systems
operation
settings
and safety
configuratio
4. Appropriate n
personal
protective • Local area
equipment network
is used and (LAN) port
 OHS configuratio
policies n
• Wide area
network
(WAN) port
configuration
and • Wireless
procedures settings
are configuratio
followed n
5. Copper cable Security/
splicing is Firewall/
performed Advance
based on settings
Electronic configurat
Industries i on
Alliance/Tele • Cloud computing
co
mmunicatio • Network
n s Industry connectivit
Association y testing
(EIA/TIA) • Philippine
standards Electrical
6. Network Code relevant
cables and to data
cable connection
raceway • OHS standards
are and 5S
installed in principles
accordance
with • Practicing
established 3Rs –
procedures reduce, re-
and use,
recycle/reco
installation
v er
requiremen
ts • 3Rs
7. Installation environmental
work is policies
performed • Managing
and is waste from
checked to electrical and
ensure no
electronic
unnecessary
damage has equipment
occurred and (WEEE)
complies with • Cable splicing
requirements
• Cable
8. OHS
troubleshoo
standards
and 5S
ti ng
principles are • Setting-up
followed and
according to configurin
enterprise g skills
 requirements
• Problem
9. Excess solving
components skills
and
materials are • Decision
disposed of making
based on skills
WEEE • Documentation
directives skills
and 3Rs
waste
manageme
nt program.
 LO2. SET NETWORK CONFIGURATION
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Network • Compute The • Onlin The
connectivity r following e assessor
of each network resources Lectu may select
terminal is concepts MUST be re any two of
checked in provided: the
• Network • Online
accordance following
cable • PC or Discussi
with assessment
installatio workstatio on
network methods to
n n • Online
design. objectively
2. Any fault or • Copper • Network Demonst assess the
problem in cable cables r ati on candidate:
the network splicing and and • Online
cable materials • Online
system is Viewing
testing Practical
diagnosed • Router/Wi-Fi/ multime
Demonstrat
and • Fiber optic wireless d ia
i on w/ oral
remedied in cables access • Blend questioning
line with the splicing and point/repeat ed
standard installation er • Online
Learni
operating requirements Intervi
• Tools and ng
procedures. ew
• network design test
3. Network instrument • Onlin
• addressing
interface s e
card (NIC) • subnetting Third-
settings • Appropriate party
• topology software
are • Online
configured • IPV4 and IPV6 applications/pr
ogr ams Portfoli
in • Router/Wi-Fi/ o
accordanc wireless • PPE
e with access
network point/repeat
design. er
4. configuratio
Communica n
ti on • Network
checking interface
between card (NIC)
terminals settings
are carried
out in • network cables
accordance • cable
with OS raceways/du
network c ts
configuratio
• Device
n guides
systems
5. Unplanned settings
events or configuratio
conditions n
are
responded • Local area
to in network
accordance (LAN) port
with configuratio
established n
procedures
• Wide area
network
(WAN) port
configuration
• Wireless
settings
configuratio
n
Security/
Firewall/
Advance
settings
configurat
i on
• Cloud computing
• Network
connectivit
y testing
• Philippine
Electrical
Code relevant
to data
connection
• OHS standards
and 5S
principles
• Practicing
3Rs –
reduce, re-
use,
recycle/reco
v er
• 3Rs
environmental
policies
• Managing
waste from
electrical and
electronic
equipment
(WEEE)
• Cable splicing
• Cable
troubleshoo
ti ng
• Setting-up
and
configurin
g skills
• Problem
solving
skills
• Decision
making
skills
• Documentation
skills
 LO3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Client • Compute The following • Lectu The
Device r resourc re assessor
systems network es MUST may select
• Discussi
settings are concepts be any two of
on
configured • Network • PC or • Demonst the
in cable workstatio r ati on following
accordance installat`i n Viewing assessment
with on
• Network multime methods to
manufacture
• Copper cables d ia objectively
r s’
cable and assess the
instructions • Blend
splicing and materials candidate:
and end- e d
cable Router/ • Online
user Learn
testing Wi-Fi/ wireless Practical
preferences in g
access Demonstrat
2. Local area • Fiber i on w/ oral
network optic point/repeater
questioning
(LAN) port is cables • Tools and
configured splicing test • Online
in and instrument Intervi
accordance installatio s ew
with n • Onlin
• Appropriate
manufacture requireme e
software
r s’ n ts Third-
applications/pr
instructions • network design ogr ams party
and network PPE Online
design • addressing
Portfoli o
3. Wide area • subnetting
network • topology
(WAN) port
is • IPV4 and IPV6
configured • Router/Wi-Fi/
in wireless
accordance access
with point/repeat
manufacture er
r s’ configuratio
instructions n
and network • Network
design interface
4. Wireless card (NIC)
settings are settings
configured
• network cables
in
accordance • cable
manufactur raceways/du
e rs’ c ts
instructions • Device
, network systems
design and settings
 end-user configuratio
preferences n
Security/
Firewal • Local area
l/Advance network
(LAN) port
settings are
configuratio
configured
n
in
accordance • Wide area
with network
manufacture (WAN) port
r s’ configuration
instructions • Wireless
and end- settings
user configuratio
preferences n
• Security/Firewall/
Adv ance
settings
configuration
• Cloud computing
• Network
connectivit
y testing
• Philippine
Electrical
Code
relevant to data
connection
• OHS standards
and 5S
principles
• Practicing
3Rs –
reduce, re-
use,
recycle/reco
v
• er
 • 3Rs
environmental
policies
• Managing
waste from
electrical and
electronic
equipment
(WEEE)
• Cable splicing
• Cable
troubleshoo
ti ng
• Setting-up
and
configurin
g skills
• Problem
solving
skills
• Decision
making
skills
• Documentatio
n skills

LO4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS

Assessment Methodologie Assessment
Contents Condition
Criteria s Methods
1. Final • Compute The • Onlin The
inspections r following e assessor
are network resources Lectu may select
undertaken concepts MUST be re any two of
to ensure provided: the
• Network • Online
that the following
cable • PC or Discussi
configuratio assessment
installatio workstatio on
n done on methods to
n n • Online
the objectively
computer • Copper • Network Demonst assess the
networks cable cables r ati on candidate:
conforms splicing and and • Online
with the cable materials • Online
Viewing Practical
manufactur testing multime
• Router/Wi-Fi/ Demonstrat
e r’s • Fiber optic wireless d ia
instruction/m i on w/ oral
cables access • Blend questioning
an ual splicing and point/repeat ed • Online
2. Computer installation er Learni
networks requirements Intervi
• Tools and ng ew
are
• network design test
checked instrument • Onlin
 to ensure • addressing s e
safe Third-
operation • subnetting • Appropriate
party
. • topology software
applications/pr • Online
3. Reports are • IPV4 and IPV6 Portfoli
ogr ams
• Router/Wi-Fi/ o
• PPE
wireless
access

prepared/co point/
mpl eted repeate r
according to configuratio
company n
requirement • Network
s interface
. card (NIC)
settings
• network cables
• cable
raceways/du
c ts
• Device
systems
settings
configuratio
n
• Local area
network
(LAN) port
configuratio
n
• Wide area
network
(WAN) port
configuration
• Wireless
settings
configuratio
n
• Security/Firewall/
Adv ance
settings
configuration
• Cloud computing
• Network
connectivit
y testing
• Philippine
Electrical
Code relevant
 to data
connection
• OHS standards
and 5S
principles
• Practicing
3Rs –
reduce, re-
use,
recycle/reco
v er
• 3Rs
environmental
policies
Managing
waste from
electrical
and
electronic
equipment
(WEEE)
• Cable
troubleshoo
ti ng
• Setting-up
and
configurin
g skills
Problem
solving
skills
• Decision
making
skills
Documenta
tion skills
UNIT OF SET-UP COMPUTER SERVERS
COMPETENCY:
MODULE TITLE: SET-UPPING COMPUTER SERVERS
MODULE This unit covers the knowledge, skills
DESCRIPTION: and attitudes needed to set-up
computer servers for LANs and SOHO
systems. It consists of competencies
to set-up user access and configures
network services as well as to perform
testing, documentation and pre-
deployment
procedures
NOMINAL DURATION: 40 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. SET-UP USER ACCESS
LO2. CONFIGURE NETWORK SERVICES
LO3. PERFORM TESTING, DOCUMENTATION
AND PRE- DEPLOYMENT PROCEDURES
 LO1. SET-UP USER ACCESS
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. User folder • Network operating The following • Lectu The
is created system (NOS) resources re assessor
in features MUST be may select
accordanc Discussi
• Computer provided: on any two of
e with servers and the
network • PC or • Demonst
functions following
operating workstati r ati on
• Types of on assessment
system • Viewing methods to
Network network
(NOS) services multime objectively
features and
server d ia assess the
• User access
2. User access candidate:
level • Blended
level is • Network
configuration Learning • Practical
configured operatin
• Network g Demonstrat
based on
services system i on w/ oral
NOS
configuration (NOS) questioning
features
and • configuring • Netwo • Intervi
established web services rk ew
network • configuring file printe • Third-
access sharing services r party
policies/end • configuring • Tools and Portfoli
- user print sharing test o
requiremen services instrument
ts s
• Web
.
applications/technol • Appropriat
3. Security ogi es
check is e software
• Setting-up applications/
performed
client/user access pr ograms
in and security
accordance • Setting-up
with and
established configuring
network servers
access • Installing and
policies/end- configuring
user modules/add-
requirement ons
s. • Configuration
of network
services
• Testing procedures
• Pre-
deployment
procedures
and practices
• Enterprise
policies and
procedures
• End user
requiremen
ts
Enterprise policies
and procedures
 • Documentatio
n and making
reports
• Setting-up
and
configuring
servers
• Problem solving
skills
• Decision making
skills
• Reading
and writing
skills

LO2. CONFIGURE NETWORK SERVICES

Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Normal • Network The following • Lectu The
functions of operating resources re assessor
server are system (NOS) MUST be may select
checked in •
features provided: Discussi any two of
accordance the
• Computer • PC or on
with following
servers and workstati
manufactur • Demonst assessment
functions on
e r’s r ati on methods to
instructions • Types network
and • Viewing objectively
2. Required of assess the
server multime
modules Networ
d ia candidate:
/add- ons are k • Network
service operatin Blende • Practical
installed/upda
s g d Demonstrat
te d based
system Learni i on w/ oral
on NOS • User access
(NOS) ng questioning
installation level
procedures configuratio • Networ • Intervi
3. Network n k ew
services to • Network printer •
be services • Tools and Third-
configured configuratio test party
are n instrument • Portfoli
confirmed s o
• configuring
based on web
user/syste • Appropriate
services software
m
requireme • configuring file applications/p
nt s sharing ro grams
services •
• configuring
print
configuring
sharing
modules/add-
services
 • Web
applications/technol
ogi es
4. Operation • Setting-up
of network client/user
services are access and
checked security
based on • Setting-up
user/system and
requiremen configuring
ts servers
5. Unplanne
• Installing and
d events
or

conditions ons
are
responded • Configuratio
to in n of network
accordance services
with • Testing procedures
established • Pre-
procedures deployment
procedures
and
practices
• Enterprise

policies and
procedures
• End

user
requirements
• Enterprise
policies and
procedures
• Documentatio
n and making
reports
• Setting-up
and
configuring
servers
• Problem
solving skills
• Decision
making skills
• Reading
and writing
skills
 LO3. PERFORM TESTING, DOCUMENTATION AND PRE-DEPLOYMENT PROCEDURES
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Pre- • Network The • Onlin The
deployment operating followin e assessor
procedures system (NOS) g Lectu may select
is features resourc re any two of
undertaken es MUST the
• Computer • Online
based on be following
servers and Discussi
enterprise provided assessment
functions on
policies and : methods to
procedures • Types • Online objectively
of • PC or Demonst
2. Operation assess the
Networ workstati r ati on
and security candidate:
k on
check are • Online
service network • Online
undertaken Viewing
s and Practical
based on multime
server Demonstrat
end- user • User access d ia
• Network i on w/ oral
requiremen level
operatin Blende questioning
ts configuratio
g d • Online
3. Reports n
system Learni Intervi
are • Network ng
prepared/c (NOS) ew
services
o mpl eted configuratio • Netwo • Onlin
according n rk e
to printe Third-
• configuring
enterprise r party
web services
policies Tools and Online
and • configuring file test Portfolio
procedures sharing
instruments
. services
software
• configuring applications
print sharing
/p rograms
services
• Web
applications/technol
ogie s
• Setting-up
client/user
access and security
• Setting-up
and
configuring
servers
• Installing
and
configuring
modules/ad
d- ons
• Configuration
of network
services
• Testing procedures
• Pre-
deployment
procedures
and
practices
• Enterprise

policies and
procedures
• End user
requirements
• Enterprise
policies and
procedures
• Documentatio
n and making
reports
• Setting-up
and
configuring
servers
• Problem solving
skills
• Decision making
skills
Reading and
writing skills
UNIT OF COMPETENCY: MAINTAIN AND REPAIR COMPUTER
SYSTEMS AND NETWORKS
MODULE TITLE: MAINTAINING AND REPAIRING
COMPUTER SYSTEMS AND
NETWORKS
MODULE DESCRIPTION: This unit covers the knowledge, skills
and attitudes needed to maintain and
service computer systems and
networks
NOMINAL DURATION: 40 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR

LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS
LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND
NETWORKS LO5. INSPECT AND TEST THE COMPUTER SYSTEMS
AND NETWORKS
 LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR
Assessment Methodologie Assessment
Criteria Contents Condition s Methods
1. Maintenanc Includes but The following • Lectu The
e and/or not resources re assessor
Diagnosis of limited to: MUST be may select
faults is •
• Planning provided: Discussi any two of
planned the
and • Tools on
and following
preparing • Compute • Demonst
prepared in assessment
for rs and r ati on
line with job methods to
maintena peripheral
requiremen • Viewing objectively
n ce s
ts multime assess the
. • Computer • Test d ia candidate:
2. Tools, systems instrument
maintenanc • Blend • Practical
equipment s
e ed Demonstrat
and testing
procedures • Materials Learni i on w/ oral
devices ng questioning
needed for • PC systems • PPE
the • Intervi
• Compute • Technic
maintenanc ew
r al
e are manual •
operation
obtained s Third-
s
and checked party
for correct • Electronic
operation fault
and safety findings
3. Materials • Use and • Portfoli
necessary to operation of o
complete tools,
the work are instruments and
obtained in testing devices
accordance
• Occupational
with health and
established safety policies
procedures and procedures
and checked
against job • Job service
requirement order forms
s. or checklist
4. OHS policies • Problem
and solving in
procedures emergency
are followed situation
in line with • Procedure
job s in
requirement maintenan
s ce
. scheduling
5. Computer
systems • Preventive
and maintenance of
networks for computer
maintenanc system and
e are network
checked
against • Operating
job/service system
update
• Back-up
scheduling
• Creating restore
order or point
instructions
and • Guarding
specification against
virus
s
. • Cleaning
compute
r
systems and
networks
• Diagnos
ti c
procedu
r es
• Identifying
and
isolating
faults/proble
ms
• Diagnostic
software
utilities
• Gatherin
g of
informati
on
• Accomplished
forms
• Diagnostic reports
• Proposal reports
• Defects in
computer
systems
and
networks
• Troubleshootin
g and repair
techniques
• Problem
solving in
emergency
situation
• Corrective action
• Hardware
configura
ti on
• Software
configura
ti on
• Testing
methods and
procedures
• Documentatio
n and making
reports
• Waste
management
• OHS standards
and 5S
principles
• Practicing
3Rs –
reduce, re-
use,
recycle/reco
v
er
• 3Rs
environmental
policies
• Managing waste
from electrical
and electronic
equipment
(WEEE)
• Reading
skills
required to
interpret
work
instructions
• Communicatio
n skills
needed to
interpret and
define work
procedures
• Problem
solving in
emergency
situation
• Network Cabling
• Connecting
computers
to wired
and
wireless
LAN
Removing viruses
from infected
machines
 LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS

Assessment Methodologie Assessment

Contents Condition
Criteria s Methods
1. Appropriate Includes but The following • Lect The
personal not resources ur e assessor
protective limited to: MUST be may select
equipment •
• Planning provided: Discussi any two of
is used in the
and • Tools on
line with following
standard preparing • Computer • Demonst
for assessment
procedures. s and r ati on methods to
maintena peripheral
2. Normal n ce • Viewing objectively
function of s multime assess the
computer • Computer • Test d ia candidate:
systems systems instrume
maintenanc • Blend • Practical
and n ts
e ed Demonstrat
networks
procedures • Materials Learni i on w/ oral
are checked ng
• PPE questioning
in • PC systems
accordance • Technic • Intervi
• Computer ew
with al
operations
manufactur manual • Third-
er ’s • Electronic s party
instructions. fault
findings • Online
3. Scheduled/ Portfoli
peri odic • Use and o
maintenanc operation of
e is tools,
performed instruments and
in testing devices
accordance • Occupational
with health
manufactur
• Job service
e r’s
order forms
requirement
or checklist
s
. • Problem solving in
4. Where emergency
necessary, situation
needed • Procedure
repairs/replac s in
e ments are maintenan
made in ce
accordance scheduling
with • Preventive
established maintenance of
procedures. computer
5. system and
Unplanned network
events or
• Operating
conditions
system
are
update
responded to
in • Back-up
accordance scheduling
with
established • Creating
procedures restore point
• Guarding
against virus
• Cleaning
computer
systems and
networks
• Diagnosti
c
procedure
s
• Identifying
and
isolating
faults/proble
ms
• Diagnostic
software
utilities
• Gatherin
g of
informati
on
• Accomplished
forms
• Diagnostic reports
• Proposal reports
• Defects in
computer
systems and
networks
• Troubleshootin
g and repair
techniques
• Problem
solving in
emergency
situation
• Corrective action
Hardware
configurati on
• Software
configuratio
n
• Testing
 methods and
procedures
• Documentatio
n and making
reports
• Waste
management
• OHS standards
and 5S
principles
• Practicing
3Rs –
reduce, re-
use,
recycle/reco
v er
• 3Rs
environmental
policies
• Managing waste
from electrical
and electronic
equipment
(WEEE)
• Reading
skills
required to
interpret
work
instructions
• Communicatio
n skills
needed to
interpret and
define work
procedures
• Problem
solving in
emergency
situation
• Network Cabling
• Connecting
computers to
wired and
wireless LAN
• Removing
viruses from
infected
machines
•
 LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS

Assessment Methodologie Assessment

Contents Condition
Criteria s Methods
1. Appropriate Includes but The following • Lectu The
personal not resources re assessor
protective limited to: MUST be may select
equipment • Discussi
• Planning provided: on any two of
is used in the
line with and • Tools • Demonst
preparing following
standard • Computer r ati on assessment
for s and
procedures. • Viewin g methods to
maintena peripheral
2. Faults or n ce multimedi objectively
problems in s a assess the
the • Computer • Test candidate:
• Blende d
computer systems instrumen Learnin • Practic al
systems maintenance ts g Demonstra
and procedures ti on w/
networks Materials
PC systems oral
are • PPE
• Computer questionin
diagnosed operations Technic al g
according manuals
to • Electronic • Intervi
requiremen fault ew
t s and in findings • Portfoli
line with • Use and o
the operation of
standard tools,
procedures. instruments and
3. Contingency testing devices
measures • Occupational
are health and safety
managed policies and
and procedures
implemente
• Job service
d in
order forms
accordance
or checklist
with
established • Problem
procedures solving in
Unplanned emergency
events or situation
conditions • Procedure
are s in
responded
 to in maintenan
accordance ce
with scheduling
established
procedures • Preventive
networks maintenance of
are computer
diagnosed system and
according network
to • Operating
requiremen system
t s and in update
line with • Back-up
the scheduling
standard
procedures. • Creating
restore point
4. Contingency
measures • Guarding
are against virus
managed • Cleaning
and computer
implemente systems and
d in networks
accordance
with • Diagnosti
established c
procedures procedure
s
Unplanned
events or • Identifying
conditions and
are isolating
responded faults/proble
to in ms
accordance • Diagnostic
with software
established utilities
procedures
• Gatherin
g of
informati
on
Accompli
shed
forms
Accompli
shed
forms
• Diagnostic reports
• Proposal reports
• Defects in
computer
systems and
networks
Troubles
hooting
and
 networks • Computer • PPE multimedi Demonstra
are operations • Technic a ti on w/
diagnosed • Electronic al • Blend oral
according fault manual ed questionin
to findings s Learni g
requiremen ng • Online
t s and in • Use and
operation of Intervi
line with ew
the tools,
standard instruments and • Onlin
procedures. testing devices e
• Occupational Third-
5. Contingency
health and safety party
measures
are policies and • Online
managed procedures Portfoli
and • Job service o
implemente order forms
d in or checklist
accordance
• Problem
with
solving in
established
emergency
procedures
situation
6. Unplanned
events or • Procedure
conditions s in
are maintenan
responded ce
to in scheduling
accordance • Preventive
with maintenance of
established computer
procedures system and
network
• Operating
system
update
• Back-up
scheduling
• Creating
restore point
• Guarding
against virus
• Cleaning
computer
systems and
networks
• Diagnosti
c
procedure
s
• Identifying
 and
isolating
faults/proble
ms
• Diagnostic
software
utilities
• Gatherin
g of
informati
on
• Accomplished
forms
• Diagnostic reports
• Proposal reports
• Defects in computer
systems and
networks
• Troubleshooting and
repair techniques
• Problem solving
in emergency
situation
• Corrective action
• Hardware
configurati
on
• Software
configuration
• Testing methods
and procedures
• Documentation
and making
reports
• Waste management
• OHS standards
and 5S principles
• Practicing 3Rs
– reduce, re-
use,
recycle/recov er
• 3Rs
environmental
policies
• Managing waste
from electrical and
electronic
equipment (WEEE)
• Reading skills
required to
interpret work
instructions
• Communication
skills needed to
interpret and
define work
procedures
• Problem solving
in emergency
situation
• Network Cabling
• Connecting
computers to wired
and wireless LAN
• Removing viruses
from infected
machines
 LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND NETWORKS
Assessment Methodologie Assessment
Contents Condition
Criteria s Methods
1. Appropriate Includes but not The following • Lectur The assessor
personal limited to: resources e may select
protective MUST be any two of
equipment is • Planning •
provided: the following
used in line and Discussi
assessment
with standard preparing • Tools on
methods to
procedures. for
maintenan • Computer • Demonstr objectively
2. Defective ce s and ati on assess the
components peripherals candidate:
• Computer • Viewing
or parts are • Test • Practical
systems multimed
replaced or instrumen ia
maintenance Demonstrati
corrected ts
procedures on w/ oral
without • Blende
questioning
damage to • PC systems • Materials d
the Learnin • Intervie
surrounding • Computer operations • PPE g w
environment • Electronic • Technic
• Third-
or services al
fault findings party
3. Adjustments, manuals
if necessary
• Use and operation • Portfoli
of tools, o
are made in
instruments and
accordance
testing devices
with
established • Occupational health
procedures and safety policies
4. Unplanned and procedures
events or • Job service
conditions are order forms or
responded to checklist
in accordance
with • Problem solving
established in emergency
procedures. situation
• Procedures
in
maintenanc
e
scheduling
• Preventive
maintenance of
computer system
and network
• Operating
system
update
• Back-up scheduling
• Creating restore
point
• Guarding
against virus
• Cleaning
computer
systems and
 networks
• Diagnostic
procedures
• Identifying
and isolating
faults/proble
ms
• Diagnostic
software utilities
• Gathering
of
informatio
n
• Accomplished forms
• Diagnostic reports
• Proposal reports
• Defects in computer
systems and
networks
• Troubleshooting
and repair
techniques
• Problem solving
in emergency
situation
• Corrective action
• Hardware
configurati
on
• Software
configuration
• Testing methods
and procedures
• Documentation
and making
reports
• Waste management
• OHS standards
and 5S principles
• Practicing 3Rs
– reduce, re-
use,
recycle/recov er
• 3Rs
environmental
policies
• Managing waste
from electrical and
• Reading skills
required to
interpret work
instructions
Communication skills
needed to interpret
and define work
• Reading
skills
required to
interpret
work
instructions
Communication
skills needed to
interpret and
define work
 procedures
• Problem
solving in
emergency
situation
• Network Cabling
• Connecting
computers to
wired and
wireless LAN
• Removing
viruses from
infected
machines

LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS

Assessment Methodologie s Assessment

Contents Condition
Criteria Methods
1. Final • Includes but not • The following • Lectur The assessor
inspections limited to: resources e may select
are MUST be any two of
undertaken • Planning and • Discussi the following
provided:
to ensure preparing for on
assessment
that the maintenance • Tools
• Demonstr methods to
testing • Computer • Computer ati on objectively
conducted systems s and assess the
on the maintenance
• Viewing candidate:
peripherals
device multimed
procedures
conforms • Test ia • Practical
with the • PC systems instruments Demonstrati
• Blende
manufactur on w/ oral
• Computer operations • Materials d
er’ s questioning
Learnin
instruction/ • Electronic fault • PPE g • Intervie
ma nual findings
• Technic w
2. Computer • Use and operation al • Third-
systems of tools, manuals party
and instruments and
networks testing devices • Portfoli
are o
• Occupational health
checked/tes
and safety policies
te d to
and procedures
ensure safe
operation. • Job service
3. OHS order forms or
standards checklist
and 5S • Problem solving
principles in emergency
are followed situation
according to
enterprise • Procedures
policies in
maintenanc
4. Work site is e
cleaned and scheduling
cleared of
all debris Preventive
and left in maintenance of
safe computer
system and
network
• Operating
system
 condition update
in • Back-up
accordanc scheduling
e with
company • Creating
procedures restore point
5. Excess • Guarding
compone against virus
nt s and • Cleaning
materials computer
are systems and
disposed networks
of based
on WEEE • Diagnosti
directives c
and 3Rs procedure
waste s
managem • Identifying
e nt and
program. isolating
6. Report is faults/proble
prepared ms
and • Diagnostic
completed software
according utilities
to
company • Gatherin
requireme g of
n ts informati
on
• Accomplished
forms
• Diagnostic reports
• Proposal reports
• Defects in
computer
systems and
networks
• Troubleshootin
g and repair
techniques
• Problem
solving in
emergency
situation
• Corrective action
• Hardware
configuratio
n
• Software
configuratio
 n
• Testing
methods and
procedures
• Documentatio
n and making
reports
• Waste
management
• OHS standards
and 5S
principles
• Practicing
3Rs –
reduce, re-
use,
recycle/reco
v er
• 3Rs
environmental
policies
• Managing waste
from electrical
and
electronic
equipment
(WEEE)
• Reading
skills
required to
interpret
work
instructions
• Communication
skills needed to
interpret and
define work
procedures
• Problem
solving in
emergency
situation
• Network Cabling
• Connecting
computers to
wired and
wireless LAN
Removing
viruses from
infected
machines
SUPERVISED INDUSTRY
LEARNING (SIL)
 Supervised Industry Learning
UNIT OF ESTABLISH AND IMPROVE
COMPETENCY: COMPUTER SYSTEMS
MODULE ESTABLISHING AND
TITLE: IMPROVING COMPUTER
SYSTEMS
MODULE This unit covers the outcomes required
DESCRIPTION: in installing and configuring desktop
and workstation computers systems. It
consists of competencies to assemble
computer hardware, install operating
system and drivers for
peripherals/devices, and install
application software as well as to
conduct testing and documentation
NOMINAL 70 hrs.
DURATION:

SUMMARY OF LEARNING OUTCOMES:

LO1. ASSEMBLE COMPUTER HARDWARE

LO2. PREPARE INSTALLER
LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR
PERIPHERALS/ DEVICES
LO4. INSTALL APPLICATION SOFTWARE
LO5. CONDUCT TESTING AND DOCUMENTATIO