Documentation

OpenScape Voice
OpenStage 15, OpenStage 20, OpenStage 40,
OpenStage 60, OpenStage 80
Administration Manual

A31003-O1010-M100-14-76A9

Communication for the open minded

Siemens Enterprise Communications

www.siemens.com/open
 Copyright © Siemens Enterprise
Communications GmbH & Co. KG 2007
Hofmannstr. 51, D-80200 München
Siemens Enterprise Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
Reference No.: A31003-O1010-M100-14-76A9
The information provided in this document contains
merely general descriptions or characteristics of
performance which in case of actual use do not
always apply as described or which may change as
a result of further development of the products. An
obligation to provide the respective characteristics
shall only exist if expressly agreed in the terms of
contract. Availability and technical specifications are
subject to change without notice.
Communication for the open minded OpenScape, OpenStage and HiPath are registered
trademarks of Siemens Enterprise
Communications GmbH & Co. KG.
Siemens Enterprise Communications All other company, brand, product and service
www.siemens.com/open names are trademarks or registered trademarks of
their respective holders.
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Content 0

1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.3 About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.4 Conventions for this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.5 The OpenStage Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.5.1 OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.5.2 OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.5.3 OpenStage 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.5.4 OpenStage 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6 Administration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6.1 Web-based Management (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6.2 DLS (Deployment Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.6.3 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
2 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Assembling and Installing the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.1 Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.2 Connectors at the bottom side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.3 Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.2.4 Connecting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.3 Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.1 Access the Web Interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.2 Set the Terminal Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.3 Basic Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.4 Date and Time / SNTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.5 SIP Server Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.6 Extended Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.7 Vendor Specific: VLAN Discovery And DLS Address . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.7.1 Using a Vendor Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.7.2 Using Option #43 "Vendor Specific" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
2.3.8 Registering At OpenScape Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
2.4 Startup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
3 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 Access via Local Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.1 LAN Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.2 VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.2.2.1 Automatic VLAN discovery using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

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3.2.2.2 Automatic VLAN discovery using LLDP-MED (V1R5 onwards). . . . . . . . . . . 3-10

3.2.2.3 Manual configuration of a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.2.3 LLDP-MED Operation (V1R5 Onwards). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.3 IP Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.3.1 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.3.1.1 Layer 2 / 802.1p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.3.1.2 Layer 3 / Diffserv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3.2 Use DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3.3.3 IP Address - Manual Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
3.3.4 Default Route/Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.5 Specific IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.3.6 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
3.3.6.1 DNS Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
3.3.6.2 DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.3.6.3 Customised DNS Name (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.3.7 Configuration & Update Service (DLS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
3.3.8 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
3.4 Speech Encryption (V1R4 onwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.5 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5.1 Terminal and User Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5.1.1 Terminal Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5.1.2 Display Identity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.5.2 Emergency and Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
3.5.3 Pixel Saver / Energy Saving (OpenStage 40/60/80) . . . . . . . . . . . . . . . . . . . . . . 3-36
3.5.4 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
3.5.4.1 SNTP is available, but no automatic configuration by DHCP server . . . . . . . 3-37
3.5.4.2 No SNTP server available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
3.5.5 SIP Addresses and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
3.5.5.1 SIP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
3.5.5.2 SIP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
3.5.6 SIP Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.5.7 SIP Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
3.5.7.1 Outbound Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
3.5.7.2 SIP Transport Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
3.5.8 SIP Session Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
3.5.9 Resilience and Survivability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
3.5.9.1 TLS Connectivity Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
3.5.9.2 Response Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
3.5.9.3 Non-INVITE Transaction Timer (V1R5 Onwards) . . . . . . . . . . . . . . . . . . . . . 3-53
3.5.9.4 Maximum Registration Backoff Timer (V1R5 onwards) . . . . . . . . . . . . . . . . . 3-54
3.5.9.5 Backup SIP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
3.6 Features - Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
3.6.1 Allow Refuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
3.6.2 Hot/Warm Phone (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-60

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3.6.3 Initial Digit Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62

3.6.4 Group Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
3.6.4.1 Feature Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
3.6.4.2 Pickup alert (V1R3 onwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
3.6.5 Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
3.6.5.1 Transfer on Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
3.6.5.2 Transfer on Hangup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
3.6.6 Callback URIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
3.6.7 Message Waiting Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
3.6.8 Indicate Messages (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-72
3.6.9 System Based Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-74
3.6.10 Server Based Features (V1R3 onwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
3.6.11 uaCSTA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
3.6.12 Local Menu Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-78
3.7 Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
3.7.1 Selected Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
3.7.2 Repeat Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
3.7.3 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
3.7.4 Ringer off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
3.7.5 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-82
3.7.6 Alternate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-82
3.7.7 Blind Call Transfer / Move blind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-82
3.7.8 Join Two Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-83
3.7.9 Deflect A Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-83
3.7.10 Shift Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-83
3.7.11 Phone-Based Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
3.7.12 Accept Call Via Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
3.7.13 Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
3.7.14 Group pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-85
3.7.15 Repertory dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-85
3.7.16 Hunt Group: Send Busy Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-86
3.7.17 Mobile User Logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-86
3.7.18 Directed Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
3.7.19 Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
3.7.20 Cancel callbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
3.7.21 Consult and transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-88
3.7.22 Toggle Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-88
3.7.23 Immediate ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-88
3.7.24 Server Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89
3.7.25 BLF Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89
3.7.26 Send Request via HTTP/HTTPS (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89
3.7.27 Programmable Forwarding Key (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91
3.7.28 Mute (OpenStage 15 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91
3.7.29 Release (OpenStage 15 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91

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3.7.30 Line Preview (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93

3.7.31 Auto Answer With Zip Tone (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-94
3.7.32 Start application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
3.7.33 Clear (no feature assigned) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
3.8 Multiline Appearance/Keyset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-96
3.8.1 Line key configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-96
3.8.2 Configure Keyset Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-102
3.8.3 Direct Station Select (DSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-107
3.8.3.1 General DSS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-107
3.8.3.2 Settings for a DSS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-109
3.8.4 BLF Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-112
3.8.5 Key Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.9 Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-115
3.9.1 Canonical Dialing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-115
3.9.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
3.9.3 Dial Plan (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-121
3.10 Distinctive Ringing (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-123
3.11 Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-125
3.12 Transferring Phone Software, Application and Media Files . . . . . . . . . . . . . . . . . . 3-127
3.12.1 FTP/HTTPS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-127
3.12.2 Common FTP/HTTPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-127
3.12.3 Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.12.3.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.12.3.2 Download/Update Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-131
3.12.4 Music on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132
3.12.4.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132
3.12.4.2 Download Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-134
3.12.5 Picture Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-135
3.12.5.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-135
3.12.5.2 Download Picture Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-137
3.12.6 LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-138
3.12.6.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-138
3.12.6.2 Download LDAP Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-140
3.12.7 Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-141
3.12.7.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-141
3.12.7.2 Download Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-143
3.12.8 Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-144
3.12.8.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-144
3.12.8.2 Download Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-146
3.12.9 Ringer File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-147
3.12.9.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-148
3.12.9.2 Download Ringer File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-150
3.12.10 HPT Dongle Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-151
3.12.10.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-151

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3.12.10.2 Download Dongle Key File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-153

3.13 Corporate Phonebook: Directory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-154
3.13.1 LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-154
3.14 Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-157
3.14.1 RTP Base Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-157
3.14.2 Codec Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-158
3.14.3 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-160
3.15 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-161
3.15.1 XML Applications/Xpressions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-161
3.15.1.1 Setup/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-161
3.15.1.2 HTTP Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-167
3.15.1.3 Modify an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-169
3.15.1.4 Remove an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-170
3.15.1.5 Application Start by Program Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-170
3.16 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-171
3.17 Troubleshooting: Lost Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-172
3.18 Restart Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-173
3.19 Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-174
3.20 SSH - Secure Shell Access (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-175
3.21 Display License Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-176
3.22 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-177
3.22.1 Display General Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-177
3.22.2 LAN Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-178
3.22.3 LLDP-MED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-179
3.22.4 IP Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-181
3.22.5 Process and Memory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-182
3.22.6 Fault Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-184
3.22.7 Easy Trace Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-191
3.22.7.1 Bluetooth Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-191
3.22.7.2 Bluetooth Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-191
3.22.7.3 Call Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-192
3.22.7.4 Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-192
3.22.7.5 LDAP Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-193
3.22.7.6 DAS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-193
3.22.7.7 DLS Data Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-193
3.22.7.8 802.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-194
3.22.7.9 Help Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-194
3.22.7.10 Sidecar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-194
3.22.7.11 Key Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-195
3.22.7.12 LAN Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-195
3.22.7.13 Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-195
3.22.7.14 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-196
3.22.7.15 Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-196
3.22.7.16 Phone administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-196

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3.22.7.17 Server based applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-197

3.22.7.18 Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-197
3.22.7.19 Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-197
3.22.7.20 USB Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-197
3.22.7.21 Voice Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-198
3.22.7.22 Web Based Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-198
3.22.7.23 No Tracing for All Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-199
3.22.8 Bluetooth Advanced Traces (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-200
3.22.9 QoS Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-201
3.22.9.1 Conditions and Thresholds for Report Generation . . . . . . . . . . . . . . . . . . 3-201
3.22.9.2 View Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-204
3.22.10 Core dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-208
3.22.11 Remote Tracing - Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-209
3.22.12 HPT Interface (For Service Staff) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-210
3.23 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-211
4 Examples and HowTos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1 Canonical Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1 Canonical Dialing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.1.2.1 Conversion examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2 How to Create Logo Files for OpenStage Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.1 For OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.2 For OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.3 How to Set Up the Corporate Phonebook (LDAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.1 Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.2 Create an LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.3.3 Load the LDAP Template into the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.3.4 Configure LDAP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.3.5 Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.4 An LLDP-Med Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4.5 Dial Plan (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.2 Dial Plan Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.3 How To Set Up And Deploy A Dial Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
5 Technical Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1 Web Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.1 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.2 Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
5.1.2 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-44
5.2 Troubleshooting: Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-54
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
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 uebersicht.fm
Overview
Important Notes

1 Overview

1.1 Important Notes

Do not operate the equipment in environments where there is a danger of explosions.

For safety reasons the phone should only be operating using the supplied plug in power
Q unit.
Use only original Siemens accessories!
Using other accessories may be dangerous, and will invalidate the warranty, extended
manufacturer’s liability and the CE mark.
Never open the telephone or add-on equipment. If you encounter any problems, con-
tact System Support.
Installation requirement for USA, Canada, Norway, Finland and Sweden: Connection
to networks which use outside cables is prohibited. Only in-house networks are permit-
ted.

For USA and Canada only:

7 This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses, and can radi-
ate radio frequency energy and, if not installed and used in accordance with the in-
structions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This product is a UL Listed Accessory, I.T.E., in U.S.A. and Canada.
This equipment also complies with the Part 68 of the FCC Rules and the Industrie
Canada CS-03.

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Overview
Maintenance Notes

1.2 Maintenance Notes

Do not operate the telephone in environments where there is a danger of explosions.

Use only original Siemens accessories. Using other accessories may be dangerous,
and will invalidate the warranty and the CE mark.

Never open the telephone or a key module. If you encounter any problems, contact
System Support.

1.3 About the Manual

The instructions within this manual will help you in administering and maintaining the Open-
Stage phone. The instructions contain important information for safe and proper operation of
the phones. Follow them carefully to avoid improper operation and get the most out of your
multi-function telephone in a network environment.
This guide is intended for service providers and network administrators who administer VoIP
services using the OpenStage phone and who have a fundamental understanding of SIP. The
tasks described in this guide are not intended for end users. Many of these tasks affect the abil-
ity of a phone to function on the network and require an understanding of IP networking and
telephony concepts.
These instructions are laid out in a user-oriented manner, which means that you are led through
the functions of the OpenStage phone step by step, wherever expedient. For the users, a sep-
arate manual is provided.
You can find further information on the official Siemens Enterprise Communications website
(http://www.enterprise-communications.siemens.com) and on the Siemens Enterprise Wiki
(http://wiki.siemens-enterprise.com).

1.4 Conventions for this Document

The terms for parameters and functions used in this document are derived from the web inter-
face (WBM). In some cases, the the phone’s local menu uses shorter, less specific terms and
abbreviations. In a few cases the terminologies differ in wording. If so, the local menu term is
added with a preceding "/".

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Overview
The OpenStage Family

1.5 The OpenStage Family

1.5.1 OpenStage 60/80

9
5

1 6 7
3
8

4
10

1 With the Handset, the user can pick up and dial calls in the usual manner.
2 The Graphics Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to the phone’s ap-
plications.
4 With the TouchGuide, the user/administrator can navigate in the various pho-
ne functions, applications, and configuration menus.
5 The Program Keys enable the user to customize the telephone in line with
his/her personal needs by assigning individual phone numbers and functions.
6 The Function Keys provide access to frequently used telephony functions.
7 With the Audio Keys, the user can optimize the audio settings.
8 With the TouchSlider, the user can adjust the volume, e.g. of ringtones.
9 Inbound calls are visually signaled on the Call Display.
10 The Keypad is used for entering phone numbers and text.

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Overview
The OpenStage Family

1.5.2 OpenStage 40

8
5

2
1
6 7

4 9

1 With the Handset, the user can pick up and dial calls in the usual manner.
2 The Graphics Display provides intuitive support for telephone operation.
3 The Function Keys provide access to frequently used telephony functions.
4 With the Navigation Key, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
5 The Program Keys enable the user to customize the telephone in line with
his/her personal needs by assigning individual phone numbers and functions.
6 Press the Function Keys to access frequently used telephony functions.
7 With the Audio Keys, the user can optimize the audio settings.
8 Inbound calls are visually signaled on the Call Display.
9 The Keypad is used for entering phone numbers and text.

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Overview
The OpenStage Family

1.5.3 OpenStage 20

2
1

3 4

5 6

1 With the Handset, the user can pick up and dial calls in the usual manner.
2 The Display provides intuitive support for telephone operation.
3 The Function Keys provide access to frequently used telephony functions.
4 With the Audio Keys, the user can optimize the audio settings.
5 With the Navigation Key, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
6 The Keypad is used for entering phone numbers and text.

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Overview
Administration Interfaces

1.5.4 OpenStage 15

1
2

3 4

6 7

1 With the Handset, the user can pick up and dial calls in the usual manner.
2 The Display provides intuitive support for telephone operation.
3 With the Audio Keys, the user can optimize the audio settings.
4 Press the Function Keys to access frequently used telephony functions.
5 The Keypad is used for entering phone numbers and text.
6 With the Navigation Keys, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
7 The Program Keys enable the user to customize the telephone in line with
his/her personal needs by assigning individual phone numbers and functions.

1.6 Administration Interfaces

You can configure the OpenStage phone by using any of the methods described in this chapter.

1.6.1 Web-based Management (WBM)

This method employs a web browser for communication with the phone via HTTP or HTTPS. It
is applicable for remote configuration of individual IP phones in your network. Direct access to
the phone is not required.

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Overview
Administration Interfaces

To use this method, the phone must first obtain IP connectivity.

> The remote configuration is not applicable while the phone is not in idle mode.

1.6.2 DLS (Deployment Service)

The Deployment Service (DLS) is a HiPath Management application for administering phones
and soft clients in both HiPath and non-HiPath networks. It has a Java-supported, web-based
user interface, which runs on an internet browser. For further information, please refer to the
Deployment Service Administration Guide.

1.6.3 Local Phone Menu

This method provides direct configuration of an the OpenStage phone. Direct access to the
phone is required.

As long as the IP connection is not properly configured, you have to use this method
> to set up the phone.

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Administration Interfaces

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Startup
Prerequisites

2 Startup

2.1 Prerequisites
The OpenStage phone acts as an endpoint client on an IP telephony network, and has the fol-
lowing network requirements:
• An Ethernet connection to a network with SIP clients and servers.

Only use switches in the LAN, to which the OpenStage phone is connected. An
7 operation at hubs can cause serious malfunctions in the hub and in the whole
network.
• OpenScape Voice server.
• An FTP Server for file transfer, e. g. firmware, configuration data, application software.
• A DHCP (Dynamic Host Configuration Protocol) server (recommended).
• DLS (Deployment Service) for advanced configuration and software deployment
(recommended).

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Startup
Assembling and Installing the Phone

2.2 Assembling and Installing the Phone

2.2.1 Shipment
• Phone
• Handset
• Handset cable
• Subpackage:
• Document "Information and Important Operating Procedures"
• Emergency number sticker

• Emergency Number Sticker

2.2.2 Connectors at the bottom side

OpenStage 60

Keyboard
PC
Power supply USB
Extension

Switch

Headset

Key Module

Handset

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Assembling and Installing the Phone

OpenStage 40 (OpenStage 15 and 20 similar, except 1)

[1] OpenStage 40 andd

OpenStage 15 only
Power supply PC

Switch

Headset[1]

Key Module[1]

Handset

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Assembling and Installing the Phone

2.2.3 Assembly
1. Handset
Insert the plug on the long end of the handset cable into the jack on the base of the tele-
phone and press the cable into the groove provided for it. Next, insert the plug on the short
end of the handset cable into the jack on the handset.
2. Emergency Number Sticker
Write your telephone number and those for the fire and police departments on the included
label and attach it to the telephone housing underneath the handset (see arrow).

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Assembling and Installing the Phone

2.2.4 Connecting the Phone

1. Plug the LAN cable into the connector at the bottom of the telephone and connect the
cable to the LAN resp. switch. If PoE (Power over Ethernet) is to be used, the PSE (Power
Sourcing Equipment) must meet the IEEE 802.3af specification.
For details about the required power supply, see the following table:

Model Power Consumption/Supply

OpenStage 151 Power Class 1
OpenStage 20 E Power Class 1
OpenStage 20 Power Class 1
OpenStage 20 G Power Class 2
OpenStage 402 Power Class 2
OpenStage 40 + 2nd Key Module Power Class 3
OpenStage 40 G2 Power Class 3
OpenStage 40 G + 2nd Key Module External power unit required
OpenStage 60/803 Power Class 3
OpenStage 60/80 + 2nd Key Module Power Class 3
3
OpenStage 60/80 G Power Class 3
OpenStage 60/80 G + 2nd Key Module External power unit required
1 Includes 1 Key Module 15.
2 Includes 1 Key Module.
3 Includes 1 Key Module + USB-Extension with Acoustic Unit.

2. Only if Power over Ethernet (PoE) is NOT supported:

Use only the plug-in power supply unit fitting the OpenStage phone:
7 EU: C39280-Z4-C510
UK: C39280-Z4-C512
USA: C39280-Z4-C511
Plug the power supply unit into the mains. Connect the plug-in power supply unit to the
jack at the bottom of the phone.

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Assembling and Installing the Phone

3. If applicable, connect the following optional jacks:

• LAN connection to PC
• Headset (accessory)
• Connection to add-on device (accessory)
• Connection to external keyboard (accessory)
• USB master for connection to a USB device (e. g. accessory USB Acoustic
Adapter)

To prevent damage on the OpenStage phone, connect an USB stick using

7 the adapter cable C39195-Z7704-A5.

Do not connect a USB hub to the phone’s USB port, as this may lead to
7 stability problems.

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Startup
Quick Start

2.3 Quick Start

This section describes a typical case: the setup of an OpenStage endpoint in an environment
using a DHCP server and the web interface. For different scenarios, cross-references to the
corresponding section of the administration chapter are given.

Alternatively, the DLS (Deployment Service) administration tool can be used. Its
> Plug & Play functionality allows to provide the phone with configuration data by as-
signing an existing data profile to the phone’s MAC address or E.164 number. For
further information, see the Deployment Service Administration Manual.

Any settings made by a DHCP server are not configurable by other configuration
> tools.

2.3.1 Access the Web Interface (WBM)

Open your web browser (MS Internet Explorer or Firefox) and enter the appropriate URL.
Example: https://192.168.1.15 or https://myphone.phones (firmware V2)

Up to firmware V1R4, unencrypted HTTP can be used for web access. In this
> case, port 8085 must be added to the phone address or DNS name, for example
http://192.168.1.15:8085
For configuring the phone’s DNS name, which is possible which firmware V2, please refer
to Section 3.3.6.3, “Customised DNS Name (V2)”.

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If the browser displays a certificate notification, accept it. The start page of the web inter-
face appears. In the upper right corner, the phone number, the phone’s IP address, as well
as the DNS name assigned to the phone are displayed. The left corner contains the user
menu tree.

4. Click on the tab "Administrator Pages". In the dialog box, enter the admin password:

5. The administration main page opens. The left column contains the menu tree. If you click
on an item which is printed in normal style, the corresponding dialog opens in the center
of the page. If you click on an item printed in bold letters, a sub-menu opens in the right
column.

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Quick Start

2.3.2 Set the Terminal Number

If the user and administrator menus are needed in the course of setup, the terminal number,
which by default is identical with the phone number, must be configured first. When the phone
is in delivery status, the terminal number input form is presented to the user/administrator right
after booting, unless the Plug&Play facility of the DLS is used. For further information about this
setting, please refer to Section 3.5.1.1, “Terminal Identity”. With the WBM, the terminal number
is configured as follows:
In the left column, select System > System Identity to open the "System Identity" dialog. Enter
the terminal number, i. e. the SIP name / phone number.

2.3.3 Basic Network Configuration

For basic functionality, DHCP must provide the following parameters:
• IP Address: IP Address for the phone.
• Subnet Mask (option #1): Subnet mask of the phone.
• Default Route (option #3 "Router"): IP Address of the default gateway which is used for
connections beyond the subnet.
• DNS IP Addresses (option #6 "Domain Server"): IP Addresses of the primary and
secondary DNS servers.
If no DHCP server is present, see Section 3.3.3, “IP Address - Manual Configuration” for IP ad-
dress and subnet mask, and Section 3.3.4, “Default Route/Gateway” for the default route.

2.3.4 Date and Time / SNTP

An SNTP (Simple Network Time Protocol) server provides the current date and time for network
clients. The IP address of an SNTP server can be given by DHCP.
In order to provide the correct time, it is required to give the timezone offset, i.e. the shift in
hours to be added to the UTC time provided by the SNTP server.
The following DHCP options are required:
• SNTP IP Address (option #42 "NTP Servers"): IP Address or hostname of the SNTP
server to be used by the phone.
• Timezone offset (option #2 "Time Offset"): Offset in seconds in relationship to the UTC
time provided by the SNTP server.
For manual configuration of date and time see Section 3.5.4, “Date and Time”.

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Quick Start

2.3.5 SIP Server Address

The IP Address or hostname of the SIP server can be provided by DHCP.
The option’s name and code are as follows:
• option #120 "SIP Servers DHCP Option"
For manual configuration of the SIP server address see Section 3.5.5.1, “SIP Addresses”.

2.3.6 Extended Network Configuration

To have constant access to other subnets, you can enter a total of two more network destina-
tions. For each further domain/subnet you wish to use, first the IP address for the destination,
and then that of the router must be given. The option’s name and code are as follows:
• option #33 "Static Routing Table"
For manual configuration of specific/static routing see Section 3.3.5, “Specific IP Routing”.
Also the DNS domain wherein the phone is located can be specified by DHCP. The option’s
name and code are as follows:
• option #15 "Domain Name"
For manual configuration of the DNS domain name see Section 3.3.6.1, “DNS Domain Name”.

2.3.7 Vendor Specific: VLAN Discovery And DLS Address

From V1R5 onwards, the VLAN ID can also be configured by LLDP-MED (see Sec-
> tion 3.2.2.2, “Automatic VLAN discovery using LLDP-MED (V1R5 onwards)”).

If the phone is to be located in a VLAN (Virtual LAN), a VLAN ID must be assigned. In case the
VLAN shall be provided by DHCP, VLAN Discovery must be set to "DHCP" (see Section
3.2.2.1, “Automatic VLAN discovery using DHCP”).
If a DLS (Deployment Service) server is in use, its IP address must be provided. It is recom-
mended to configure the DLS server address by DCHP, as this method enables full Plug & Play:
having received the DLS address from DHCP, the phone will contact the DLS during startup.
Provided that the DLS is configured appropriately, it will send all necessary configuration data
to the phone. Additionally, this method is relevant to security, as it ensures the authenticity of
the DLS server.
For manual configuration of the DLS server address see Section 3.3.7, “Configuration & Update
Service (DLS)”.
For the configuration of vendor-specific settings by DHCP, there are two alternative methods:
1) the use of a vendor class, or 2) the use of DHCP option 43.

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Quick Start

2.3.7.1 Using a Vendor Class

It is recommended to define a vendor class on the DHCP server, thus enabling server and
phone to exchange vendor-specific data exclusively. The data is disclosed from other clients.
In the following, the configuration of vendor classes is explained both for a Windows DHCP
Server and for Unix/Linux.

Configuration of the Windows DHCP Server

For DHCP servers on a pre-SP2 Windows 2003 Server:

> Windows 2003 Server contains a bug that prevents you from using the DHCP con-
sole to create an option with the ID 1 for a user-defined vendor class. Instead, this
entry must be created with the netsh tool in the command line (DOS shell).
You can use the following command to set the required option (without error mes-
sage), so that it will appear in the DHCP console afterwards:
netsh dhcp server add optiondef 1 "Optipoint element 001"
STRING 0 vendor=OptiIpPhone comment="Tag 001 for Optipoint"
The value "Siemens" for optiPoint Element 1 can then be re-assigned using the
DHCP console.
This error was corrected in Windows 2003 Server SP2.
1. In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP.
2. In the DHCP console menu, right-click the DHCP server in question and select Define
Vendor Classes... in the context menu.

3. A dialog window opens with a list of the classes that are already available.

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Quick Start

4. Press Add... to define a new vendor class.

5. Enter "OptiIpPhone" as Display name and give a description of this class. Provide the
class name proper by setting the cursor underneath ASCII and typing "OptiIpPhone". The
binary value is displayed simultaneously.

Click OK to apply the changes. The new vendor class now appears in the list:

6. Exit the window with Close.

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7. In the DHCP console menu, right-click the DHCP server in question and select Set Pre-
defined Options from the context menu.

8. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add
a new option. (If the workaround for a pre-SP2 Windows 2003 Server has been applied,
the first option will be there already.)

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9. In the following dialog, specify the option type as follows. (If the workaround for a pre-SP2
Windows 2003 Server has been applied, the option type dialog will be skipped for the first
option.)
• Name: Free text, e. g. "OptiIpPhone element 01".
• Data type: "String".
• Code: "1".
• Description: Free text, e. g. "tag 1 for OptiIpPhone class".

Click OK to return to the previous window.

10. The newly created option is displayed now. Enter "Siemens" in the Value field.

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11. If the VLAN is to be provided by DHCP: Repeat step 7 and 8, and then specify the option
type as follows. If you want to proceed to the configuration of the DLS address, continue
with step 13.
• Name: Free text, e. g. "OptiIpPhone element 02"
• Data type: "Long"
• Code: "2"
• Description: Free text, e. g. "tag 2 for OptiIpPhone class".

Click OK to return to the previous window.

12. The newly created option is displayed now. Enter the VLAN ID as a hexadecimal number
in the Value field. In the example, the VLAN ID is 10 (Hex: 2A).

If you do not intend to configure the DLS address, click OK and continue with step 15.

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13. If the DLS address is to be provided by DHCP: Repeat step 7 and 8, and then specify the
option type as follows.
• Name: Free text, e. g. "OptiIpPhone element 03".
• Data type: "String".
• Code: "3".
• Description: Free text, e. g. "tag 3 for OptiIpPhone class".

Click OK to return to the previous window.

14. The newly created option is displayed now. Enter the DLS address in the Value field, using
the following format:
<PROTOCOL>:://<IP ADDRESS OF DLS SERVER>:<PORT NUMBER>
In the example, the DLS address is "sdlp://192.168.3.30:18443".

Click OK.

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15. To define a scope, select the DHCP server in question, and then Scope, and right-click
Scope Options. Select Configure Options... in the context menu.

16. Select the Advanced tab. Under Vendor class, select the class that you previously de-
fined (OptiIpPhone) and, under User class, select Default User Class.

Activate the check boxes for the options that you want to assign to the scope (in the exam-
ple, 001, 002, and 003). Click OK.

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17. The DHCP console now shows the information that will be transmitted to the corresponding
workpoints. Information from the Standard vendor is transmitted to all clients, whereas in-
formation from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in
this vendor class.

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Setup using a DHCP server on Unix/Linux

The following snippet from a DHCP configuration file (usually dhcpd.conf) shows how to set up
a configuration using a vendor class and the "vendor-encapsulated-options" option.
class "OptiIpPhone" {
option vendor-encapsulated-options
# The vendor encapsulated options consist of hexadecimal values for
the option number (for instance, 01), the length of the value (for in-
stance, 07), and the value (for instance, 53:69:65:6D:65:6E:73). The
options can be written in separate lines; the last option must be fol-
lowed by a ’;’ instead of a ’:’.
# Tag/Option #1: Vendor must be "Siemens"
#1 7 S i e m e n s
01:07:53:69:65:6D:65:6E:73:
# Tag/Option #2: VLAN ID
# 2 4 0 0 0 10
02:04:00:00:00:0A;
# Tag/Option #3: DLS IP Address (here: sdlp://192.168.3.30:18443)
# 3 25 s d l p : / / 1 9 2 . 1 6 8 . 3 . (...etc.)
03:19:73:64:6C:70:3A:2F:2F:31:39:32:2E:31:36:38:2E:33:2E:33:30:
3A:31:38:34:34:33;
match if substring (option vendor-class-identifier, 0, 11) =
"OptiIpPhone";
}

2.3.7.2 Using Option #43 "Vendor Specific"

Alternatively, option #43 can be used for setting up the VLAN ID and DLS address. The follow-
ing tags are used:
• Tag 1: Vendor name
• Tag 2: VLAN ID
• Tag 3: DLS address
Optionally, the DLS address can be given in an alternative way:
• Tag 4: DLS hostname
The Vendor name tag is coded as follows (the first line indicates the ASCII values, the second
line contains the hexadecimal values):

Code Length Vendor name

1 7 S i e m e n s
01 07 53 69 65 6D 65 6E 73

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The following example shows a VLAN ID with the decimal value "10". Providing:
Code Length VLAN ID
2 4 0 0 1 0
02 04 00 00 00 0A

For manual configuration of the VLAN ID see Section 3.2.2.3, “Manual configuration of a VLAN
ID”.
The DLS IP address tag consists of the protocol prefix "sdlp://", the IP address of the DLS serv-
er, and the DLS port number, which is "18443" by default. The following example illustrates the
syntax:

Code Length DLS IP address

3 25 s d l p : / / 1 9 2 . 1 6 8 . 3 . 3 0 : 1 8 4 4 3
6C

3A

2E

2E

2E

3A
03 19
2F
2F
73
64

70

31
39
32

31
36
38

33

33
30

31
38
34
34
33
Setup using the Windows DHCP Server
1. In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP.
2. Select the DHCP server and the scope. Choose Configure Options in the context menu
using the right mouse button.

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Quick Start

3. Enter tag 1, that is the vendor tag. The value has to be "Siemens".

4. If the VLAN ID is to be provided by DHCP: Enter the hexadecimal value in Data entry. Pro-
viding the length is not required here, as the VLAN ID is always 4 Bytes long. In the exam-
ple, the VLAN ID is 10 (Hex: 2A).

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5. If the DLS address is to be provided by DHCP: Enter the DLS address in the Value field,
using the following format:
<PROTOCOL>:://<IP ADDRESS OF DLS SERVER>:<PORT NUMBER>

For ensuring proper functionality, the port number should not be followed by any
> character.

In the example, the DLS address is "sdlp://192.168.3.30:18443".

Note that the screenshot also shows the VLAN ID described in step 4.

Click OK.

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6. The DHCP console now shows the information that will be transmitted to the corresponding
workpoints.

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Quick Start

2.3.8 Registering At OpenScape Voice

For registration at the OpenScape Voice SIP server, a SIP user ID and passwort must be pro-
vided by the phone. The following procedure describes the configuration using the web inter-
face (see Section 2.3.1, “Access the Web Interface (WBM)”; if the web interface is not applica-
ble, please refer to Section 3.5.6, “Authenticated Registration”) for configuration via the local
menu.
1. In the administration menu, select System > Registration. The Registration dialog opens.

2. Make sure that SIP server address and SIP registrar address contain the IP address of
your OpenScape Voice server. If not provided by DHCP or DLS, enter the appropriate val-
ues. If the phone is to register with a gateway, enter the appropriate SIP Gateway address.
3. In the Server type field, select "OS Voice".
4. In Realm, enter the SIP realm the targeted user/password combination refers to.
5. In the User ID and Password fields, enter the user name/password combination for the
phone.

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Startup Procedure

2.4 Startup Procedure

The following flowchart shows the startup process for OpenStage phones:

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Access via Local Phone

3 Administration
This chapter describes the configuration of every parameter available on the OpenStage
phones. For access via the local phone menu, see the following; for access using the web in-
terface, please refer to Section 2.3.1, “Access the Web Interface (WBM)”.

3.1 Access via Local Phone

The data entered in input fields is parsed and controlled by the phone. Thus, data is
> accepted only if it complies to the value range.

1. Access the Administration Menu

OpenStage 60/80:
Press the v key to activate the administration menu (the v key toggles between the user’s
configuration menu and the administration menu).
OpenStage 60/80 V1R3 onwards:
The v key toggles between the Settings menu, the Applications menu, and the applica-
tions currently running. Press the v key repeatedly until the "Settings" tab is active. (The
v key toggles between the Settings menu, the Applications menu, and the applications
currently running.)
OpenStage 15/20/40:
Press the keys D, l, and i consecutively to select the administration menu.
2. Enter Password
When the Admin menu is active, you will be prompted to enter the administrator password.
The default admin password is "123456". It is highly recommended to change the pass-
word (see Section 3.16, “Password”) after your first login.
For entering passwords with non-numeric characters, please consider the following:
By default, password entry is in numeric mode. For changing the mode, press the # key
once or repeatedly, depending on the desired character. The # key cycles around the input
modes as follows:
(Abc) -> (abc) -> (123) -> (ABC) -> back to start.

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3. Navigate within the Administration Menu

OpenStage 60/80
Use the TouchGuide to navigate and execute administrative actions in the administration
menu.
Press the m key briefly:
- scroll up Press the i key:
- confirm entries

Press the h key:

- cancel a function Press the g key:
- open a context menu

Press the l key briefly: Run your finger around the

- scroll down sensor ring W:
- browse lists and menus
- set up volume

OpenStage 40
Use the 5-way Navigator to navigate and execute administrative actions in the administra-
tion menu.
Press the mkey briefly:
- scroll up Press the i key:
Hold down: - confirm entries
- scroll to top of list - perform an action

Press the h key:

- cancel a function Press the g key:
- delete character left - open a context menu
of cursor - down one level
- up one level

Press the l key briefly:

- scroll down
Hold down:
- scroll to end of list

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OpenStage 20
Use the 3-way Navigator to navigate and execute administrative actions in the administra-
tion menu.
Press the m key briefly:
- scroll up
Hold down:
- scroll to top of list Press the l key:
- confirm entries
- perform an action

Press the l key briefly:

- scroll down
Hold down:
- scroll to end of list

OpenStage 15

Press the m key briefly:

- scroll up Press the i key:
- confirm entries
- perform an action

Press the l key:

In idle mode:
- Open idle menu
In lists and menues:
- scroll down

4. Select a parameter
If a parameter is set by choosing a value from a selective list, an arrow symbol appears in
the parameter field that has the focus. Press the key to enter the selective list. Use the Sen-
sor Wheel resp. the m and l key to scroll up and down in the selective list. To select a list
entry, press the i key.
5. Enter the parameter value
For selecting numbers and characters, you can use special keys. See the following table:

Key Function
* Switch to punctuation and special characters.
# Toggle between lowercase characters, uppercase characters, and digits in
the following order:
(Abc) -> (abc) -> (123) -> (ABC) -> back to start.

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OpenStage 60/80
If a parameter is set by entering a number or character data, the onscreen keypad is used.
Press the i key to enter the editor. Within the editor, solely use the key numbers or the
Sensor Wheel for selecting numbers, characters, or groups of characters. The h key de-
letes one character in the input field, and the g key moves the cursor to the OK field.
The following figure describes the elements of the onscreen keypad and their functions:
Element with focus
Letters, digits, punctuation marks or special characters

Confirm
Cancel
Insert clipboard contents at cursor position
Copy contents of active field to clipboard
Move cursor left/right
Shift to punctuation and special characters
Shift to numeric entry
Shift to upper/lower case

Additionally, you can use the following keys on the keypad as shortcuts for the selection of
character groups

Element Function
* Switch to punctuation and special characters.
# Toggle between lowercase characters, uppercase characters, and digits.

OpenStage 15/20/40
With the OpenStage 15/20/40, use the keypad for entering parameters. With the 3 way/5
way navigator, you can enter, delete, copy and paste characters and numbers as well as
navigate within an entry and toggle the input mode.
6. Save and exit
When you are done, select Save & exit and press .

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LAN Settings

3.2 LAN Settings

3.2.1 LAN Port Settings

The OpenStage phone provides an integrated switch which connects the LAN, the phone itself
and a PC port. By default, the switch will auto negotiate transfer rate (10/100 Mb/s, 1000 Mb/s
with OpenStage 20/40/60/80 G) and duplex method (full or half duplex) with whatever equip-
ment is connected. Optionally, the required transfer rate and duplex mode can be specified
manually using the LAN port speed parameter.

In the default configuration, the LAN port supports automatic detection of cable con-
> figuration (pass through or crossover cable) and will reconfigure itself as needed to
connect to the network. If the phone is set up to manually configure the switch port
settings, the cable detection mechanism is disabled. In this case, care must be taken
to use the correct cable type.
The PC Ethernet port is controlled by the PC port mode parameter. If set to "Disabled", the PC
port is inactive; if set to "Enabled", it is active. If set to "Mirror", the data traffic at the LAN port
is mirrored at the PC port. This setting is for diagnostic purposes. If, for instance, a PC running
Ethereal/Wireshark is connected to the PC port, all network activities at the phone’s LAN port
can be captured.
When PC port autoMDIX is enabled, the switch determines automatically whether a regular
MDI connector or a MDI-X (crossover) connector is needed, and configures the connector ac-
cordingly.

Data required
• LAN port speed / LAN port type: Settings for the ethernet port connected to a LAN
switch.
Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half du-
plex", "100 Mbps full duplex", and, additionally, for OpenStage 20/40/60/80 G, "1 Gbps full
duplex"
Default: "Automatic".
• PC port speed / PC port type: Settings for the ethernet port connected to a PC.
Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half du-
plex", "100 Mbps full duplex", and, additionally, for OpenStage 20/40/60/80 G, "1 Gbps full
duplex"
Default: "Automatic".
• PC port mode / PC port status: Controls the PC port.
Value range: "disabled", "enabled", "mirror".
Default: "disabled".

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• PC port autoMDIX: Switches between MDI and MDI-X automatically.

Value range: "On", "Off".
Default: "Off".

Administration via WBM

Network > Port configuration

Administration via Local Phone

|---
Administration
|--- Network
|--- Port Configuration
|--- LAN port type
|--- PC port status
|--- PC port type
|
--- PC port autoMDIX

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3.2.2 VLAN
VLAN (Virtual Local Area Network) is a technology that allows network administrators to parti-
tion one physical network into a set of virtual networks (or broadcast domains).
Physically partitioning the LAN into separate VLANs allows a network administrator to build a
more robust network infrastructure. A good example is a separation of the data and voice net-
works into data and voice VLANs. This isolates the two networks and helps shield the endpoints
within the voice network from disturbances in the data network and vice versa.

The implementation of a voice network based on VLANs requires the network infra-
> structure (the switch fabric) to support VLANs.

In a layer 1 VLAN, the ports of a VLAN-aware switch are assigned to a VLAN statically. The
switch only forwards traffic to a particular port if that port is a member of the VLAN that the traffic
is allocated to. Any device connected to a VLAN-assigned port is automatically a member of
this VLAN, without being a VLAN aware device itself. If two or more network clients are con-
nected to one port, they cannot be assigned to different VLANs. When a network client is mov-
ing from one switch to another, the switches’ ports have to be updated accordingly by hand.
With a layer 2 VLAN, the assignment of VLANs to network clients is realized by the MAC ad-
dresses of the network devices. In some environments, the mapping of VLANs and MAC ad-
dresses can be stored and managed by a central database. Alternatively, the VLAN ID, which
defines the VLAN whereof the device is a member, can be assigned directly to the device, e. g.
by DHCP. The task of determining the VLAN for which an Ethernet packet is destined is carried
out by VLAN tags within each Ethernet frame. As the MAC addresses are (more or less) wired
to the devices, mobility does not require any administrator action, as opposed to layer 1 VLAN.
It is possible to assign one device, i.e. one MAC address, to different VLANs.
It is important that every switch connected to a PC is VLAN-capable. This is also true for the
integrated switch of the OpenStage. The phone must be configured as a VLAN aware endpoint
if the phone itself is a member of the voice VLAN, and the PC connected to the phone’s PC port
is a member of the data VLAN.
There are 3 ways for configuring the VLAN ID:
• Manually
• By DHCP
• By LLDP-MED

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3.2.2.1 Automatic VLAN discovery using DHCP

To automatically discover a VLAN ID using DHCP, the phone must be configured as DHCP en-
abled, and VLAN discovery mode must be set to "DHCP". This is the default configuration.
The DHCP server must be configured to supply the Vendor Unique Option in the correct Sie-
mens VLAN over DHCP format. If a phone configured for VLAN discovery by DHCP fails to dis-
cover its VLAN, it will proceed to configure itself from the DHCP within the non-tagged LAN.
Under these circumstances, network routing may probably not be correct.

Administration via WBM (up to V1R4)

Network > IP configuration

Administration via Local Phone

|--- Admin
|--- Network
|--- IP Configuration
|--- VLAN discovery

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Administration via WBM (V1R5 onwards)

Network > IP configuration

From V1R5 onwards, you must click on change mode first. Afterwards, the IP configuration
mode dialog opens.

Network > IP configuration > change mode

To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu. After-
wards, click Submit.

Administration via Local Phone (up to V1R4)

|--- Administration
|--- Network
|--- IP Configuration
|--- VLAN discovery

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Administration via Local Phone (V1R5 onwards)

To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu.
|--- Administration
|--- Network
|--- IP Configuration
|--- Discovery mode

3.2.2.2 Automatic VLAN discovery using LLDP-MED (V1R5 onwards)

As an alternative, the VLAN ID can be configured by the network switch using LLDP-MED (Link
Layer Discovery Protocol-Media Endpoint Discovery). If this option is selected, and the switch
provides an appropriate TLV (Type-Length-Value) element containing the VLAN ID, this VLAN
ID will be used. If no appropriate TLV is received, DHCP will be used for VLAN discovery.

Administration via WBM

Network > IP configuration

First, click on change mode. Afterwards, the IP configuration mode dialog opens.

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Network > IP configuration > change mode

To enable VLAN discovery by LLDP-MED, select LLDP-MED with DHCP in the Discovery
mode menu. Afterwards, click Submit.

Administration via Local Phone

To enable VLAN discovery by DHCP, select LLDP-MED with DHCP in the Discovery mode
menu.
|
--- Administration
|
--- Network
|
--- IP Configuration
|
--- Discovery mode

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3.2.2.3 Manual configuration of a VLAN ID

To configure layer 2 VLAN manually, first make shure that VLAN discovery is set to "Manual"
(see Section 3.2.2.1, “Automatic VLAN discovery using DHCP”). Then, the phone must be pro-
vided with a VLAN ID between 1 and 4095. If you mis-configure a phone to an incorrect VLAN,
the phone will possibly not connect to the network. In DHCP mode it will behave as though the
DHCP server cannot be found, in fixed IP mode no server connections will be possible.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Administration
|--- Network
|--- IP Configuration
|--- VLAN ID

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Administration via WBM (V1R5 onwards)

Network > IP configuration

First, click on change mode. Afterwards, the IP configuration mode dialog opens.

Network > IP configuration > change mode

To enable manual VLAN configuration, select Manual settings in the Discovery mode menu.
Afterwards, click Submit.

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LAN Settings

3.2.3 LLDP-MED Operation (V1R5 Onwards)

With firmware version V1R5 or higher, OpenStage phones support LLDP-MED (Link Layer Dis-
covery Protocol-Media Endpoint Discovery) for auto-configuration and network management.
The auto-configurable parameters are VLAN ID (see Section 3.2.2, “VLAN”) and Quality of Ser-
vice parameters (see Section 3.3.1, “Quality of Service (QoS)”).
The data sent by a network device is stored in neighboring network devices in MIB (Manege-
ment Information Base) format. In order to keep this information up-to-date, a specific TTL
(Time To Live) is specified in LLDP. This value tells a device how long the received information
is valid. For OpenStage phones, the value range is 40, 60, 80, 100, 110, 120, 140, 180, 240,
320, 400.
An example for LLDP-MED operation an OpenStage phones can be found in Section 4.4, “An
LLDP-Med Example”.

Administration via WBM

Administration via Local Phone

|---
Administration
|--- Network
|--- LLDP-MED operation
|--- TTL
|--- TTL

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IP Network Parameters

3.3 IP Network Parameters

3.3.1 Quality of Service (QoS)

The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Pre-
cedence based on layer 3 are allowing the VoIP application to request and receive predictable
service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and
delay.

From V1R5 onwards, layer 2 and 3 QoS for voice transmission can be set via LLDP-
> MED (see Section 3.22.3, “LLDP-MED”). If so, the value can not be changed by any
other interface.

3.3.1.1 Layer 2 / 802.1p

QoS on layer 2 is using 3 Bits in the 802.1q/p 4-Byte VLAN tag which has to be added in the
Ethernet header.
The CoS (class of service) value can be set from 0 to 7. 7 is describing the highest priority and
is reserved for network management. 5 is used for voice (RTP-streams) by default. 3 is used
for signaling by default.
Three Bits Used for CoS
(User Priority)
TAG
PREAM. SFD DA SA 4 Bytes PT DATA FCS

Data required
• Layer 2: Activates or deactivates QoS on layer 2.
Value range: "Yes", "No".
Default: "Yes".
• Layer 2 voice: Sets the CoS (Class of Service) value for voice data (RTP streams).
Value range: 0-7.
Default: 5.
• Layer 2 signalling: Sets the CoS (Class of Service) value for signaling.
Value range: 0-7.
Default: 3.
• Layer 2 default: Sets the default CoS (Class of Service) value.
Value range: 0-7.
Default: 0.

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IP Network Parameters

Administration via WBM

Network > QoS

Administration via Local Phone

|--- Administration
|--- Network
|--- QoS
|--- Service
|--- Layer 2
|--- Layer 2 voice
|--- Layer 2 signalling
|--- Layer 2 default

3.3.1.2 Layer 3 / Diffserv

Diffserv assigns a class of service to an IP packet by adding an entry in the IP header.
Traffic flows are classified into 3 per-hop behavior groups:
1. Default
Any traffic that does not meet the requirements of any of the other defined classes is placed
in the default per-hop behaviour group. Typically, the forwarding has best-effort forwarding
characteristics. The DSCP (Diffserv Codepoint) value for Default is "0 0 0 0 0 0".
2. Expedited Forwarding (EF referred to RFC 3246)
Expedited Forwarding is used for voice (RTP streams) by default. It effectively creates a
special low-latency path in the network. The DSCP (Diffserv Codepoint) value for EF is
"1 0 1 1 1 0".
3. Assured Forwarding (AF referred to RFC 2597)
Assured forwarding is used for signaling messages by default (AF31). It is less stringent
than EF in a multiple dropping system. The AF values are containing two digits X and Y
(AFXY), where X is describing the priority class and Y the drop level.
Four classes X are reserved for AFXY: AF1Y (high priority), AF2Y, AF3Y and AF4Y (low
priority).

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Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3
(High drop probability). In the case of low drop level, packets are buffered over an extended
period in the case of high drop level, packets are promptly rejected if they cannot be for-
warded.

Data required
• Layer 3: Activates or deactivates QoS on layer 3.
Value range: "Yes", "No"
Default: "Yes"
• Layer 3 voice: Sets the CoS (Class of Service) value for voice data (RTP streams).
Value range: "AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33",
"AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5"
Default: "EF"
• Layer 3 signalling: Sets the CoS (Class of Service) value for signaling.
Value range: "AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33",
"AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5"
Default: "AF31"

Administration via WBM

Network > QoS

Administration via Local Phone

|
--- Administration
|
--- Network
|
--- QoS
|
--- Service
|--- Layer 3
|--- Layer 3 voice
|--- Layer 3 signalling

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IP Network Parameters

3.3.2 Use DHCP

If this parameter is set to "Yes", the phone will search for a DHCP server on startup and try to
obtain IP data and further configuration parameters from that central server.
If no DHCP server is available in the IP network, please deactivate this option. In this case, the
IP address, subnet mask and default gateway/route must be defined manually
The following parameters can be obtained by DHCP:

Basic Configuration
• IP Address
• Subnet Mask

Optional Configuration
• Default Route (Routers option 3)
• IP Routing/Route 1 & 2 (Static Routes option 33)
• SNTP IP Address (NTP Server option 42)
• Timezone offset (Time Server Offset option 2)
• Primary/Secondary IP Addresses (DNS Server option 6)
• DNS Domain Name (DNS Domain option 15)
• SIP Addresses / SIP Server & Registrar (SIP Server option 120)
• Vendor Unique (option 43)

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Administration via WBM

Network > IP configuration

Administration via Local Phone

|---
Administration
|--- Network
|--- IP Configuration
|--- Use DHCP

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IP Network Parameters

3.3.3 IP Address - Manual Configuration

If not provided by DHCP dynamically, the phone’s IP address and subnet mask must be
specified manually.

Data required
• IP address: used for addressing the phone.
• Subnet mask: subnet mask that is needed for the subnet in use.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Administration
|--- Network
|--- IP Configuration
|--- IP address
|--- Subnet mask

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3.3.4 Default Route/Gateway

If not provided by DHCP dynamically (see Section 3.3.2, “Use DHCP”), enter the IP address of
the router that links your IP network to other networks. If the value was assigned by DHCP, it
can only be read.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|---
Administration
|--- Network
|--- IP Configuration
|--- Route (default)

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IP Network Parameters

3.3.5 Specific IP Routing

To have constant access to network subscribers of other domains, you can enter a total of two
more network destinations, in addition to the default route/gateway. This is useful if the LAN has
more than one router or if the LAN is divided into subnets.

Data required
• Route 1/2 IP address: IP address of the selected route.
• Route 1/2 gateway: IP address of the gateway for the selected route.
• Route 1/2 mask: Network mask for the selected route.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Administration
|--- Network
|--- IP Configuration
|--- Route 1 IP
|--- Route 1 gateway
|--- Route 1 mask
|--- Route 2 IP
|--- Route 2 gateway
|--- Route 2 mask

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IP Network Parameters

3.3.6 DNS
The main task of the domain name system (DNS) is to translate domain names to IP address-
es. For some features and functions of the OpenStage phone, it is necessary to configure the
DNS domain the phone belongs to, as well as the nameservers needed for DNS resolving.

3.3.6.1 DNS Domain Name

This is the name of the phone’s local domain.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Administration
|--- Network
|--- IP Configuration
|--- DNS domain

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IP Network Parameters

3.3.6.2 DNS Servers

If not provided by DHCP automatically, a primary and a secondary DNS server can be config-
ured.

With firmware V2, enhanced survivability using DNS SRV is available. To make use
> of it, a special configuration is required. For details, please refer to Section 3.5.9,
“Resilience and Survivability”.

Data required
• Primary DNS: IP address of the primary DNS server.
• Secondary DNS: IP address of the secondary DNS server.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Administration
|--- Network
|--- IP Configuration
|--- Primary DNS
|--- Secondary DNS

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3.3.6.3 Customised DNS Name (V2)

With OpenStage firmware V2, the phone’s hostname for registration with the DNS server can
be customised. The phone will send the specified hostname to the DNS server using DDNS.
Therefore, the DNS server must support DDNS.
The corresponding DNS domain is configured in Network > IP configuration > DNS domain
(see Section 3.3.6.1, “DNS Domain Name”).
The current DNS name of the phone is displayed at the right-hand side of the banner of the
admin and user web pages, under DNS name. To see configuration changes, the web page
must be reloaded.

It is recommended to inform the user about the DNS name of his/her phone. The
> complete WBM address can be found under User menu > Network information >
Web address.
The DNS name can be constructed from pre-defined parameters and free text. Its composition
is defined by the DNS name construction parameter. The following options are available:
• "None": The phone does not attempt to change its DNS name via DDNS.
• "MAC based": The DNS name is built from the prefix "OIP" followed by the phone’s MAC
address.
• "Web name": The DNS name is set to the the string entered in Web name.
• "Only number": The DNS name is set to the Terminal number, that is, the phone’s call
number (see Section 3.5.1, “Terminal and User Identity”).
• "Prefix number": The DNS name is constructed from the the string entered in Web name,
followed by the Terminal number.

Administration via WBM

System > System Identity

Administration via Local Phone

|--- Administration
|--- Identity
|--- Web name
|--- DDNS hostname

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3.3.7 Configuration & Update Service (DLS)

The Deployment Service (DLS) is a HiPath Management application for administering work-
points in both HiPath and non-HiPath networks. Amongst the most important features are: se-
curity (e.g. PSS generation and distribution within an SRTP security domain), mobility for opti-
Point and OpenStage SIP phones, software deployment, plug&play support, as well as error
and activity logging.
DLS address, i.e. the IP address or hostname of the DLS server, and DLS port, i.e. the port
on which the DLS server is listening, are required to enable proper communication between
phone and DLS.
The Contact gap parameter controls a security function. It specifies a minimum time interval
that must elapse between individual HTTP requests from the phone which are responding to a
ContactMe request from the DLS. The ContactMe request is sent by the DLS each time the
DLS wants to execute an action on the phone, e. g. software deployment, or a configuration
change. Any requests coming within that time will be ignored. The purpose is to prevent DoS
(Denial of Service) attacks on the phone.
The Security mode determines whether the communication between the phone and the DLS
is secure. A secure connection is established by exchanging credentials between the DLS and
the phone for mutual authentication. After this, the communication is encrypted, and a different
port is used.

With firmware V2, it is possible to operate the DLS server behind a firewall or NAT
> (Network Address Translation), which prevents the DLS from sending ContactMe
messages directly to the phone. Only outbound connections from the phone are al-
lowed. To overcome this restriction, a DLS Contact-Me proxy (DCMP) can be deplo-
yed. The phone periodically polls the DCMP (DLS Contact-Me Proxy), which is
placed outside of the phone’s network, for pending contact requests from the DLS.
If there are contact requests, the phone will send a request to the DLS in order to
obtain the update, just as with a regular DLS connection.
The URI of the DCMP, as well as the polling interval, are configured by the DLS. For
this purpose, it is necessary that the phone establishes a first contact to the DLS,
e. g. by phone restart or local configuration change.

Data required
• DLS address: IP address or hostname of the server on which the Deployment Service is
running.
• DLS port: Port on which the DLS Deployment Service is listening.
Default: 18443.
• Contact gap: Minimum time interval in seconds that must elapse between responses to a
ContactMe request from the DLS, in order to prevent DoS attacks.
Default: 300.

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• Security mode / Security status: Determines whether the communication between the
phone and the DLS is secure.
Value range: "Default mode", "Secure mode".
Default: "Default".

Administration via WBM

Network > Update Service (DLS)

Administration via Local Phone

|---
Administration
|--- Network
|--- Update Service (DLS)
|--- DLS address
|--- DLS port
|--- Contact gap
|--- Security status

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3.3.8 SNMP
The Simple Network Management Protocol is used by network management systems for mon-
itoring network-attached devices for conditions that warrant administrative attention. An SNMP
manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones.
OpenStage phones support SNMPv1.
There are currently 4 trap categories that can be sent by the phones:

Standard SNMP traps

OpenStage phones support the following types of standard SNMP traps, as defined in RFC
1157:
• coldStart: sent if the phone does a full restart.
• warmStart: sent if only the phone software is restarted.
• linkUp: sent when IP connectivity is restored.

QoS Related traps

These traps are designed specifically for receipt and interpretation by the QDC collection sys-
tem. The traps are common to SIP phones, HFA phones, Gateways, etc.

Traps for important high level SIP related problems

Currently, these traps are related to problems in registering with a SIP Server and to a failure
in remotely logging off a mobile user. These traps are aimed at a non-expert user (e.g. a stan-
dard Network Management System) to highlight important telephony related problems.

Traps specific to OpenStage phones

Currently, the following traps are defined:
TraceEventFatal: sent if severe trace events occur; aimed at expert users.
TraceEventError: sent if severe trace events occur; aimed at expert users.

Data required
• Trap sending enabled: Enables or disables the sending of a TRAP message to the SNMP
manager.
Value range: "Yes", "No".
Default: "No".
• Trap destination: IP address or hostname of the SNMP manager that receives traps.
• Trap destination port: Port on which the SNMP manager is receiving TRAP messages.
• Default: 162.

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• Trap community: SNMP community string for the SNMP manager receiving TRAP mes-
sages.
Default: "snmp".
• Queries allowed: Allows or disallows queries by the SNMP manager.
• Query password: Password for the execution of a query by the SNMP manager.
• Diagnostic sending enabled: Enables or disables the sending of diagnostic data to the
SNMP manager.
Value range: "Yes", "No".
Default: "No".
• Diagnostic destination: IP address or hostname of the SNMP manager receiving diag-
nostic data.
• Diagnostic destination port: Port on which the SNMP manager is receiving diagnostic
data.
• Diagnostic community: SNMP community string for the SNMP manager receiving diag-
nostic data.
• QoS traps to QCU: Enables or disables the sending of TRAP messages to the QCU serv-
er.
Value range: "Yes", "No".
Default: "No".
• QCU address: IP address of the QCU server.
• QCU port: Port on which the QCU server is listening for messages.
Default: 12010.
• QCU community: QCU community string.
Default: "QOSCD".
• QoS to generic destination / QoS to generic device: Enables or disables the sending of
QoS traps to a generic destination.
Value range: "Yes", "No".
Default: "No".

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Administration via WBM

System > SNMP

Administration via Local Phone

|---
Administration
|--- System
|--- SNMP
|--- Queries allowed
|--- Query password
|--- Trap sending enabled
|--- Trap destination
|--- Trap destination port
|--- Trap community
|--- Diag sending enabled
|--- Diag destination
|--- Diag destination port
|--- Diag community
|--- QoS traps to QCU
|--- QCU address
|--- QCU port
|--- QCU community
|--- QoS to generic device

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Speech Encryption (V1R4 onwards)

3.4 Speech Encryption (V1R4 onwards)

With software version V1R4 or higher, secure speech transmission via SRTP is possible.
If Use secure calls is activated, the encryption of outgoing calls is enabled, and the phone is
capable of receiving encrypted calls. An icon in the call view tells the user whether a call is se-
cure or not. If an active call changes from secure to insecure, e. g. after a transfer, a popup win-
dow and an alert tone will notify the user. For enabling secure calls, a TLS connection to the
OpenScape Voice server is required.

For secure calls, it is required that both endpoints support SRTP. The secure call in-
> dication tells the user that the other endpoint has acknowledged the secure connec-
tion.

In order to use SRTP, the phone must be configured for NTP (for further information
> please see Section 3.5.4, “Date and Time”). The reason is that the key generation
(MIKEY) uses the system time of the particular device as a basis. Thus, encryption
will only work correctly if all devices have the same UTC time.
If SIP server certificate validation resp. Backup SIP server certificate validation is activat-
ed, the phone will validate the server certificate sent by the OpenScape Voice server in order
to establish a TLS connection. The server certificate is validated against the root certificate
from the trusted certificate authority (CA), which must be stored on the phone first. For deliver-
ing the root certificate, a DLS (Deployment Software) server is required.

Administration via WBM

System > Security

Administration via Local Phone

|
--- Administration
|
--- System
|
--- Security
|--- Server cerfificate
|--- Backup certificate
|--- Use secure calls

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3.5 System Settings

3.5.1 Terminal and User Identity

3.5.1.1 Terminal Identity

Within a SIP environment, both Terminal Number and Terminal Name may serve as a phone
number. The values are used in the userinfo part of SIP URIs.
In order to register with a SIP registrar, the phone sends REGISTER messages to the registrar
containing the contents of Terminal number.

Data required
• Terminal number: Number to be registered at the SIP registrar.
• Terminal name: Name to be registered at the SIP registrar.

Administration via WBM

System > System Identity

Administration via Local Phone

|--- Administration
|--- System
|--- Identity
|--- Terminal number
|--- Terminal name

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3.5.1.2 Display Identity

If an individual name oder number is entered as Display identity, and Enable ID is activated,
it is displayed in the phone’s status bar instead of the Terminal number or Terminal name.

Administration via WBM

System > System Identity

Administration via Local Phone

|---
Administration
|--- System
|--- Identity
|--- Display identity
|--- Enable ID

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3.5.2 Emergency and Voice Mail

It is important to have an Emergency number configured. If the phone is locked, a clickable
area for making an emergency call is created.

If more than one emergency number is needed, additional numbers can be configu-
> red in the canonical dial settings (Section 3.9.1, “Canonical Dialing Configuration”).

If a mailbox located at a remote server shall be used, its Voice mail number must be entered.

Administration via WBM (V1R2)

System > Features > Configuration

Administration via WBM (V1R3 onwards)

System > Features > Configuration

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Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Emergency number
|--- Voicemail number

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3.5.3 Pixel Saver / Energy Saving (OpenStage 40/60/80)

After the phone has been inactive within the timespan specified here, the display backlight is
switched off. The length of this timespan ranges from 2 hours to 8 hours. The default value is
3 hours.

Administration via WBM (up to V1R4)

Local functions > Pixel saver

Administration via WBM (V1R5 onwards)

Local functions > Energy saving

Administration via Local Phone (up to V1R4)

|---
Administration
|--- Local Functions
|--- Pixel saver

Administration via Local Phone (V1R5 onwards)

|
--- Administration
|--- Local Functions
|--- Energy saving
|--- Backlight timeout

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3.5.4 Date and Time

If the DHCP server in your network provides the IP address of the SNTP server, no manual con-
figuration is necessary. If not, you have to set the SNTP IP address parameter manually.
For correct display of the current time, the Timezone offset must be set appropriately. This is
the time offset from UTC (Coordinated Universal Time). If, for instance, the phone is located in
Munich, Germany, the offset is +1 (or simply 1); if it is located in Los Angeles, USA, the offset
is -8. For countries or areas with half-our time zones, like South Australia or India, non-integer
values can be used, for example 10.5 for South Australia (UTC +10:30).
If the phone is located in a country with daylight saving, the administrator can choose whether
daylight saving time is activated manually or automatically. If Daylight saving is enabled, and
Auto time change is disabled, daylight saving time (DST) is in effect immediately. If Auto time
change is enabled, daylight saving is controlled by the Time zone parameter. This selects the
daylight saving time zone which is characterized by the start and end date for daylight saving
time.
The Difference (minutes) provides the time difference for daylight saving time in minutes. This
parameter is required also when Auto time change is enabled. In Germany, for instance, as in
most countries, this is +60.

3.5.4.1 SNTP is available, but no automatic configuration by DHCP server

Data required
• SNTP IP address: IP address or hostname of the SNTP server.
• Timezone offset (hours): Shift in hours corresponding to UTC.
• Daylight saving: Enables or disables daylight saving time in conjunction with Auto time
change.
Value range: "Yes", "No".
• Difference (minutes): Time difference when daylight saving time is in effect.
• Auto time change / Auto DST: Enables or disables automatic control of daylight saving
time according to the Time zone.
Value range: "Yes", "No".
• Time zone / DST zone: Area with common start and end date for daylight saving time.
Value range: "Australia 2007 (ACT, South Australia, Tasmania, Victoria)", "Australia 2007
(New South Wales)", "Australia (Western Australia)", "Australia 2008+ (ACT, New South
Wales, South Australia, Tasmania, Victoria)", "Brazil", "Canada", "Canada (Newfound-
land)", "Europe (Portugal, United Kingdom)", "Europe (Finland)", "Europe (Rest)", "Mexi-
co", "United States".

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Administration via WBM

Date and Time

Administration via Local Phone

|---
Administration
|--- Date and Time
|--- SNTP IP address
|--- Timezone offset

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3.5.4.2 No SNTP server available

If no SNTP server is available, date and time must be set manually.

The manual setting of time and date is located in the user menu, not in the
> administrator menu.

Data required
• Local time (hh:mm): Local time.
• Local date (day, month, year): Local date.
• Allow daylight saving: Defines whether there is daylight is set.
• Difference (minutes): Timezone offset in minutes.

Administration via WBM

(User pages >) Date and time

Administration via Local Phone

|---
Menu
|--- Date and Time
|--- Time
|--- Date
|--- Daylight saving
|--- Difference (mins)

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3.5.5 SIP Addresses and Ports

3.5.5.1 SIP Addresses

In this group of parameters, the IP addresses or host names for the SIP server, the SIP regis-
trar, and the SIP gateway are defined.
SIP server address provides the IP address or host name of the SIP proxy server
(OpenScape Voice). This is necessary for outgoing calls. SIP registrar address contains the
IP address or host name of the registration server, to which the phone will send REGISTER
messages. When registered, the phone is ready to receive incoming calls. SIP gateway ad-
dress gives the IP address or host name of the SIP gateway. If configured, the SIP gateway is
used for outgoing calls; otherwise the server specified in SIP server address is used. A SIP
gateway is able to perform a conversion of SIP to TDM, which enables to send calls directly into
the public network.

With firmware V2, enhanced survivability using DNS SRV is available. To make use
> of it, a special configuration is required. For details, please refer to Section 3.5.9,
“Resilience and Survivability”.

Data required
• SIP server address: IP address or host name of the SIP proxy server.
• SIP registrar address: IP address or host name of the registration server.
• SIP gateway address: IP address or host name of the SIP gateway.

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Administration via WBM

System > Registration

Administration via Local Phone

|---
Administration
|--- System
|--- Registration
|--- SIP Addresses
|--- SIP server
|--- SIP registrar
|--- SIP gateway

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3.5.5.2 SIP Ports

In this group of parameters, the ports for the SIP server, the SIP registrar, and the SIP gateway
are defined (for further information see Section 3.5.5.1, “SIP Addresses”), as well as the SIP
port used by the phone (SIP local).

Data required
• SIP server: Port of the SIP proxy server.
Default: 5060.
• SIP registrar: Port of the server at which the phone registers.
Default: 5060.
• SIP gateway: Port of the SIP gateway.
Default: 5060.
• SIP local: Port used by the phone for sending and receiving SIP messages.
Default: 5060.

Administration via WBM

Network > Port configuration

Administration via Local Phone

|--- Administration
|--- Network
|--- Port Configuration
|--- SIP server
|--- SIP registrar
|--- SIP gateway
|--- SIP local

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3.5.6 SIP Registration

Registration is the process by which centralized SIP Server/Registrars become aware of the
existence and readiness of an endpoint to make and receive calls. The phone supports a num-
ber of configuration parameters to allow this to happen. Registration can be authenticated or
un-authenticated depending on how the server and phone is configured.
For operation with an OpenScape Voice server, set Server type to "OS Voice". The expiry time
of a registration can be specified by Registration timer.

Unauthenticated Registration
For unauthenticated registration, the following parameters must be set on the phone: Terminal
number or Terminal name (see Section 3.5.1.1, “Terminal Identity”), SIP server and SIP regis-
trar address (see Section 3.5.5.1, “SIP Addresses”).
In unauthenticated mode, the server must pre-authenticate the user. This procedure is server
specific and is not described here.

Authenticated Registration
The phone supports the digest authentication scheme and requires some parameters to be
configured in addition to those for unauthenticated registration. By providing a User ID and a
Password which match with a corresponding account on the SIP registrar, the phone authen-
ticates itself. Optionally, a Realm can be added. This parameter specifies the protection domain
wherein the SIP authentication is meaningful. The protection domain is globally unique, so that
each protection domain has its own arbitrary usernames and passwords.

A challenge from the server for authentication information is not only restricted to the
> REGISTER message, but can also occur in response to other SIP messages, e. g.
INVITE.

If registration has not succeeded at startup or registration fails after having been pre-
> viously successfully registered the phone will try to re-register every 30 seconds.
This is not configurable.

Data required
• Registration timer (seconds): Expiry time of the registration in seconds.
Default value: 3600.
• Server type: Type of server the phone will register to.
Value range: "Other", "OS Voice".
Default value: "OS Voice".
• Realm: Protection domain for authentication.
• User ID: Username required for an authenticated registration.

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• Password: Password required for an authenticated registration.

Administration via WBM

System > Registration

Administration via Local Phone

|---
Administration
|--- System
|--- Registration
|--- SIP Session
|--- Registration timer
|--- Server type
|--- Realm
|--- User ID
|--- Password

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3.5.7 SIP Communication

3.5.7.1 Outbound Proxy

If this option set to "Yes", the phone routes outbond requests to the configured proxy. The out-
bound proxy will fulfill the task of resolving the domain contained in the SIP request. If "No" is
set, the phone will attempt to resolve the domain by itself.
If a Default OBP (Outbound Proxy) domain is set and the number or name dialed by the user
does not provide a domain, this value will be appended to the name or number. Otherwise, the
domain of the outbound proxy will be appended.

Data required
• Outbound proxy: Determines whether an outbound proxy is used or not.
Value range: "Yes", "No".
Default: "No".
• Default OBP domain: Alternative value for the domain that is given in the outbound re-
quest.

Administration via WBM

System > SIP interface

Administration via Local Phone

|--- Administration
|--- System
|--- SIP Interface
|--- Outbound proxy
|--- Default OBP domain

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3.5.7.2 SIP Transport Protocol

Selects the transport protocol to be used for SIP messages. The values "UDP", "TCP", and
"TLS" are available. The default is "UDP".

Administration via WBM

System > SIP interface

Administration via Local Phone

|---
Administration
|--- System
|--- SIP Interface
|--- SIP transport

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3.5.8 SIP Session Timer

Session timers provide a basic keep-alive mechanism between 2 user agents or phones. This
mechanism can be useful to the endpoints concerned or for stateful proxies to determine that
a session is still alive. This is achieved by the phone sending periodic re-INVITEs to keep the
session alive. If no re-INVITE is received before the interval passes, the session is considered
terminated. Both phones are supposed to terminate the call, and stateful proxies can remove
any state for the call.
This feature is sufficiently backward compatible such that only one end of a call needs to im-
plement the SIP extension for it to work.
The parameter Session timer enabled determines whether the mechanism shall be used, and
Session duration (seconds) sets the expiration time, and thus the interval between refresh
re-INVITEs.

Some server environments support their own mechanism for auditing the health of
> a session. In these cases, the Session timer must be deactivated.

Data required
• Session timer enabled: Activates or deactivates the session timer mechanism.
Value range: "Yes", "No".
Default value: "No".
• Session duration (seconds): Sets the expiration time for a SIP session.
Default: 3600.

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Administration via WBM

System > Registration

Administration via Local Phone

|---
Administration
|--- System
|--- Registration
|--- SIP session
|--- Session timer
|
--- Session duration

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3.5.9 Resilience and Survivability

To allow for stable operation even in case of network or server failure, OpenStage phones have
the capability of switching to a fallback system. The switchover is controlled by various
configurable check and timeout intervals.
Survivability is achieved in 3 different ways:
1. With firmware V2, DNS SRV can be used for enhanced survivability, either in a scenario
with a survivability proxy, or in a scenario with multiple primary SIP servers. The DNS serv-
er provides the phone with a prioritized list of SIP servers via DNS SRV. The phone fetches
this list periodically from the server, depending on the TTL (time to live) specified for the
DNS SRV records.
To enable DNS SVR requests from the phone, please make the following settings:
• Specifiy the IP address of the DNS server that provides the server list via DNS SRV.
The web interface path is Network > IP configuration > Primary DNS. For details, see
Section 3.3.6.2, “DNS Servers”.
• Enable the use of an outbound proxy for routing outbound requests. The web interface
path is System > SIP interface > Outbound proxy. For details, see Section 3.5.7.1,
“Outbound Proxy”.
• Set the SIP gateway port to 0. The web interface path is Network > Port configuration
> SIP gateway. Alternatively, if the SIP server otherwise specified in System > Regis-
tration > SIP server address is to be configured by DNS SRV, set the SIP erver port to
0. The web interface path is Network > Port configuration > SIP server. For details, see
Section 3.5.5.2, “SIP Ports”.
• As SIP gateway address, enter the DNS domain name for which the DNS SRV records
are valid. The web interface path is System > Registration > SIP gateway address. Al-
ternatively, if the SIP server otherwise specified in System > Registration > SIP server
address is to be configured by DNS SRV, set the mentioned parmeter to the DNS do-
main name for which the DNS SRV records are valid. For details, see Section 3.5.5.1,
“SIP Addresses”.

A survivability proxy acts as a relay between the phone and the primary SIP server. Thus,
the address of the survivability proxy is specified as gateway or SIP server at the phone
(see Section 3.5.6, “SIP Registration”). When the TLS connection between the survivability
proxy and the SIP server breaks down, e. g. because of server failure, the survivable proxy
itself acts as a replacement for the primary SIP server. Vice versa, in case the phone can
not reach the survivability proxy itself, it will register directly with the primary SIP server,
provided that it is specified in the DNS SRV server list.
The survivability proxy notifies the phone whenever the survivability changes, so it can in-
dicate possible feature limitations to the user. Furthermore, to enhance survivability, the
phone will be kept up-to-date about the current survivability state even after a restart.

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Another way to realize survivability is the use of multiple, geographically separated SIP
servers. Normally, the phone is registered with that server that has the highest priority in
the DNS SRV server list. If the highest priority server fails to respond to the TLS connec-
tivity check (see Section 3.5.9.1, “TLS Connectivity Check”), the phone will register with
the server that has the second highest priority.
2. Use of a Backup SIP Server. Along with the registration at the primary SIP server, the
phone is registered with a backup SIP server. In normal operation, the phone uses the pri-
mary server for outgoing calls. If the phone detects that the connection to the primary SIP
server is lost, it uses the backup server for outgoing calls. This connection check is realized
by 2 timers; for details, see Section 3.5.9.2, “Response Timer” and Section 3.5.9.3, “Non-
INVITE Transaction Timer (V1R5 Onwards)”. For configuring the backup server, please re-
fer to Section 3.5.9.5, “Backup SIP Server”.

In survivability mode, some features will presumably not be available. The user will
> be informed by a message in the Call View display.

3.5.9.1 TLS Connectivity Check

A regular check ensures that the TLS link to the main SIP server is active. When the Connec-
tivity check timer is set to a non-zero value, test messages will be sent at the defined interval.
If the link is found to be dead, the phone uses DNS SRV to find another SIP server. Certainly,
the DNS SRV records must be properly configured in the DNS server.
If no other primary SIP server is found via DNS SRV, the phone will switch over to a backup
server for making receiving calls. For configuring the backup server, please refer to Section
3.5.9.5, “Backup SIP Server”.

Administration via WBM

System > SIP interface

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3.5.9.2 Response Timer

Up To V1R4
The Response timer is started whenever the phone sends any kind of new message (INVITE
or non-INVITE) to the SIP server.
V1R5 Onwards
The Call trans timer is started whenever the phone sends a new INVITE message to the SIP
server.

All Versions
If the call transaction timer expires before the phone gets a response from the SIP server, the
phone assumes that the server had died and then attempts to contact the backup server, if con-
figured. If there is no backup server configured, the phone just tidies up internally.
The data is given in milliseconds. The default value is 32 000; for OpenScape Voice, the rec-
ommended setting is 3.7 seconds (3700 ms).

Administration via WBM (Up To V1R4)

System > SIP interface

Administration via Local Phone

|--- Administration
|--- System
|--- SIP Interface
|--- Call trans (ms)

Administration via WBM (V1R5 Onwards)

System > SIP interface

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Administration via Local Phone

|--- Administration
|--- System
|--- SIP Interface
|--- Call trans. (ms)

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3.5.9.3 Non-INVITE Transaction Timer (V1R5 Onwards)

The NonCall trans timer is started whenever the phone sends a non-INVITE message to the
SIP server. If the timer expires before the phone gets a response from the SIP server, the phone
assumes that the server had died and then attempts to contact the backup server, if configured.
If no backup server is configured, the phone will just tidy up internally.
The data is given in milliseconds. The default value is 32 000; for OpenScape Voice, the rec-
ommended setting is 6 seconds (6000 ms).

Administration via WBM

System > SIP interface

Administration via Local Phone

|---
Administration
|--- System
|--- SIP Interface
|--- NonCall transactions (ms)

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System Settings

3.5.9.4 Maximum Registration Backoff Timer (V1R5 onwards)

If a registration attempt should result in a timeout, the phone waits a random time before send-
ing another REGISTER message. The Reg. backoff (seconds) parameter determines the
maximum waiting time.

Administration via WBM

System > SIP interface

Administration via Local Phone

|---
Administration
|--- System
|--- SIP Interface
|--- Reg. backoff

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3.5.9.5 Backup SIP Server

The Backup registration flag indicates whether or not the phone treats the backup proxy serv-
er as a SIP registrar. If set to "Yes", the phone tries to register its SIP address with the server
whose IP address or hostname is specified by Backup proxy address.
The Backup registration timer determines the duration of a registration with the backup SIP
server.
The Backup transport option displays the current transport protocol used to carry SIP mes-
sages to the Backup proxy server.
The Backup OBP flag indicates whether or not the Backup proxy server is used as an out-
bound proxy.

Data required
• Backup registration allowed / Backup registration flag: Determines whether or not the
backup proxy is used as a SIP Registrar.
Value Range: "Yes", "No".
Default: "Yes".
• Backup proxy address: IP address or hostname of the backup proxy server.
• Backup registration timer: Expiry time of the registration in seconds.
Default: 3600.
• Backup transport: Transport protocol to be used for messages to the backup proxy.
Value range: "TCP", "UDP".
Default: "UDP".
• Backup OBP flag: Determines whether or not the backup proxy is used as an outbound
proxy.
Value range: "Yes", "No".
Default: "No".
• Network > Port Configuration > Backup proxy: Port of the backup proxy server.
Default: 5060.

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Administration via WBM

System > Registration

Network > Port configuration

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Administration via Local Phone

|--- Administration
|--- System
|--- Registration
|--- SIP Session
|--- SIP Survivability
|--- Backup registration flag
|--- Backup proxy address
|--- Backup transport
|--- OBP flag

|--- Administration
|--- Network
|--- Port Configuration
|--- Backup proxy

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3.6 Features - Configuration

3.6.1 Allow Refuse

This parameter defines whether the Refuse Call feature is available on the phone. The possible
values are "Yes" or "No". The default is "Yes".

Administration via WBM (V1R2)

System > Features > Configuration

Administration via WBM (V1R3 onwards)

System > Features > Configuration

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Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Allow refuse

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3.6.2 Hot/Warm Phone (V2)

With firmware V2, hot/warm phone functionality is available. If the phone is configured as hot
phone, the number specified in Hot warm destination is dialed immediately when the user
goes off-hook. For this purpose, Hot warm phone must be set to "Hot phone". If set to "Warm
phone", the specified destination number is dialed after a delay which is defined in Autodial
delay (seconds) in the user menu. During the delay period, the user can dial a number which
will be used instead of the hot/warm destination. In addition, the user will be provided with a
dial tone during the delay period. With the setting "No action", hot phone or warm phone func-
tionality is disabled.

Administration via WBM

System > Features > Configuration

(User menu) > Configuration > Outgoing calls

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Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Hot / warm phone
|--- Hot / warm destination

|--- User
|--- Configuration
|--- Outgoing calls
|--- Autodial delay

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3.6.3 Initial Digit Timer

This timer is started when the user goes off-hook, and the dial tone sounds. When the user has
not entered a digit until timer expiry, the dial tone is turned off, and the phone changes to idle
mode. The Initial digit timer (seconds) parameter defines the duration of this timespan.

Administration via WBM

Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Initial digit timer

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3.6.4 Group Pickup

3.6.4.1 Feature Code

This feature allows a user to collect a call from any ringing phone that is in the same pickup
group. To be a member of a Call Pickup group, the phone must be configured with the corre-
sponding URI of the Call Pickup group service provided by the server. An example pickup URI
is "**3".

Administration via WBM

System > Features > Addressing

Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Addressing
|--- Group pickup URI

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Administration via WBM (V1R5 onwards)

The BLF pickup code parameter is only relevant when the phone is connected to an
> Asterisk server.

System > Features > Addressing

3.6.4.2 Pickup alert (V1R3 onwards)

If desired, an incoming call for the pickup group can be indicated acoustically.
The Group pickup tone allowed parameter activates or deactivates the generation of an
acoustic signal for incoming pickup group calls. The default is "Yes". If this is activated, Group
pickup as ringer determines whether the current ring tone or an alert beep is used. If set to
"Yes", a pickup group call will be signaled by a short ring tone; the currently selected rigtone is
used. If set to "No", a pickup group call will be signaled by an alert tone. The default is "Yes".
Depending on the phone state and the setting for Group pickup as ringer, the group pickup
tone comes from the loudspeaker, the handset, or the headset. The volumes can be set in the
local user menu, under Audio > Volumes.

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The following table shows the group pickup alert behaviour for each possible scenario:

Phone State Group pickup as Group pickup as

ringer=yes ringer=no
Ringer on Idle Ring tone Beep
Speaker Speaker
In call Handset Ring tone Beep
Speaker Handset
Handset Beep Beep
Open listening Handset and Handset and
Speaker Speaker
Headset Ring tone Beep
Speaker Headset
Headset Beep Beep
Open listening Headset and Headset and
Speaker Speaker
Hands-free Beep Beep
Speaker Speaker
Ringer off Idle Nothing Nothing
In call Handset Nothing Beep
Handset
Handset Beep Beep
Open listening Handset and Handset and
Speaker Speaker
Headset Nothing Beep
Headset
Headset Beep Beep
Open listening Headset and Headset and
Speaker Speaker
Hands-free Beep Beep
Speaker Speaker

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Group pickup visual alert defines the user action required to accept a pickup call. If "Prompt"
is selected, an incoming pickup call is signaled by an alert on the phone GUI. As soon as the
user goes off-hook or presses the speaker key, the pickup call is accepted. Alternatively, the
user can press the corresponding function key, if configured. If "Notify" is selected, an incoming
pickup call is signaled by an alert on the phone GUI. To accept the call, the user must confirm
the alert or press the corresponding function key, if configured.

Administration via WBM

System > Features > Configuration

Administration via Local Phone

|
--- Administration
|
--- System
|
--- Features
|
--- Configuration
|
--- Audio
|--- Group pickup tone allowed
|--- Group pickup as ringer
|
--- Group pickup visual alert

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Administration via WBM (V1R5 onwards)

The BLF alerting parameter is only relevant when the phone is connected to an
> Asterisk server.

System > Features > Configuration

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3.6.5 Call Transfer

3.6.5.1 Transfer on Ring

If this function is active, a call can be transferred after the user has dialled the third participant’s
number, but before the third party has answered the call. This feature is enabled or disabled in
the User menu. The default is "Yes".

Administration via WBM

(User) Configuration > Outgoing calls

Administration via Local Phone

|--- User
|--- Configuration
|--- Outgoing calls
|--- Transfer on ring

3.6.5.2 Transfer on Hangup

This feature applies to the following scenario: While A is talking to B, C calls A. A accepts the
call, so B is on hold and the call between A and C is active. If Transfer on hangup is enabled,
and A goes on-hook, B gets connected to C. If disabled, C will be released when A hangs up,
and A has the possibility to reconnect to B. By default, the feature is disabled.

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Administration via WBM (V1R2)

System > Features > Configuration

Administration via WBM (V1R3)

System > Features > Configuration

Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Transfer on hangup

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3.6.6 Callback URIs

The Callback option allows the user to request a callback on certain conditions. The callback
request is sent to the SIP server. The Code for callback busy requests a callback if the line is
busy, i. e. if there is a conversation on the remote phone. Code for callback no reply applies
when the call is not answered, i. e. if nobody lifts the handset or accepts the call in another way.
The Code for callback cancel all all deletes all the callback requests stored previously on the
telephone system/SIP server.

Data required
• Code for callback busy / Callback: Busy: Access code that is sent to the server if the
line is busy.
• Code for callback no reply / Callback: No reply: Access code that is sent to the server
if the callee does not reply.
• Code for callback cancel all / Callback: Cancel all: Access code for canceling all call-
back requests on the server.

Administration via WBM

System > Features > Services

Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Addressing
|--- Callback: Busy
|--- Callback: No reply
|--- Callback: Cancel all

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3.6.7 Message Waiting Address

The MWI (Message Waiting Indicator) is an optical signal which indicates that voicemail mes-
sages are on the server. Depending on the SIP server / gateway in use, the Message waiting
server address, that is the address or host name of the server that sends message waiting
notifications to the phone, must be configured.
With OpenScape Voice, this setting is not typically necessary for enabling MWI functionality.

Administration via WBM

System > Features > Services

Administration via Local Phone

|---
Administration
|--- System
|--- Features
|--- Addressing
|--- MWI server URI

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3.6.8 Indicate Messages (V2)

With firmware version V2, the indication of old and new messages on the display can be con-
figured. There are 4 categories of voicemail messages: new, new urgent, old, and old urgent.
For each category, the administrator can define whether the message count is shown or hid-
den, and set a header for the category.

Data required
• New items: Determines whether new items are indicated.
Fixed Value: "Show".
• Alternative label: Label for new items.
• New urgent items: Determines whether new urgent items are indicated.
Value range: "Show", "Hide".
• Alternative label: Label for new urgent items.
• Old items: Determines whether new urgent items are indicated.
Value range: "Show", "Hide".
• Alternative label: Label for old items.
• Old urgent items: Determines whether old urgent items are indicated.
Value range: "Show", "Hide".
• Alternative label: Label for old urgent items.

Administration via WBM

Local functions > Messages settings

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Administration via Local Phone

|--- Administration
|--- Locatl functions
|--- Messages settings
|--- New items
|--- Alternative label
|--- New urgent items
|--- Alternative label
|--- Old items
|--- Alternative label
|--- Old urgent items
|--- Alternative label

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3.6.9 System Based Conference

The Conference URI provides the number/URI used for system based conferences, which can
involve more than three members. This feature is not available with every system.

It is recommended not to enter the full URI, but only the user part. For instance, enter
> "123", not "123@<SIP SERVER ADDRESS>". A full address in this place might cau-
se a conflict when OpenScape Voice uses multiple nodes.

Administration via WBM

System > Features > Services

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3.6.10 Server Based Features (V1R3 onwards)

The use of server based call forwarding is enabled or disabled here. When phone based DND
and phone based call forwarding are to be used, Server features must be deactivated. This is
the default setting. For using server based Call Forwarding, it must be activated.

Before switching Server features on or off, please ensure that Call Forwarding and
> DND is not activated. Otherwise, the user will not be able to control the feature any
more.
It is recommended to set Server features when setting up the phone, and avoid fur-
ther changes, as possible.

To enable server based features, uaCSTA must be allowed (see Section 3.6.11,
> “uaCSTA Interface”).

Administration via WBM

System > Features > Configuration

Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Server features

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3.6.11 uaCSTA Interface

User Agent CSTA (uaCSTA) is a limited subset of the CSTA protocol, which allows external CTI
applications to interact with the phone.
If Allow uaCSTA is enabled, applications which support the uaCSTA standard will have access
to the OpenStage phone. The default is "Yes".

Administration via WBM (V1R2)

System > Features > Configuration

Administration via WBM (V1R3 onwards)

System > Features > Configuration

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Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Allow uaCSTA

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3.6.12 Local Menu Timeout

The timeout for the local user and admin menu is configurable. When the time interval is over,
the menu is closed and the administrator/user is logged out.
The timeout may be helpful in case a user does a long press on a line key unintentionally, and
thereby invokes the key configuration menu. The menu will close after the timeout, and the key
will return to normal line key operation.
The timeout ranges from 1 to 5 five minutes. The default value is 2.

Administration via WBM (V1R2)

System > Features > Configuration

Administration via WBM (V1R3 onwards)

System > Features > Configuration

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Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Not used timeout

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Programmable Keys

3.7 Programmable Keys

OpenStage 15/40/60/80 phones feature freely programmable keys (FPKs) which can be asso-
ciated with special phone functions.
In the Administrator pages of the WBM, the program keys menu can be accessed via System
> Features > Program keys.
At the phone, the configuration menu for a specific key is called by a long press on the related
key.
The functions available and their parameters are described in the following sub-sections.

For keyset and DSS functionality, please refer to Section 3.8, “Multiline Appearance/
> Keyset”.

3.7.1 Selected Dialing

On key press, a pre-defined call number is called.
The label displayed to the left of the key is defined in Key label <key number>.
The call number defined in the Dial number parameter is dialed on key press.

Administration via WBM

System > Features > Program keys > Selected dialling

3.7.2 Repeat Dialing

On key press, the call number that has been dialed lastly is dialed again.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Repeat dialling

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3.7.3 Call Forwarding

This key function controls phone based call forwarding. If forwarding is enabled, the phone will
forward incoming calls to the predefined call number, depending on the current situation.

To use phone based call forwarding, Server features must be switched off (see Sec-
> tion 3.6.10, “Server Based Features (V1R3 onwards)”).

The label displayed to the left of the key is defined in Key label <key number>.
The Forwarding type parameter determines the forwarding behaviour. If "All calls" is selected,
any incoming call will be forwarded. If "On no reply" is set, the call will be forwarded when the
user has not answered within a specified timespan. The timespan is configured in the WBM
user pages under Configuration > Incoming calls > Forwarding > No replay delay (seconds). If
"On busy" is selected, incoming calls will be forwarded when the phone is busy.

Administration via WBM

System > Features > Program keys > Forwarding

3.7.4 Ringer off

Turns off the ring tone. Incoming calls are indicated via LEDs and display only.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Ringer off

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3.7.5 Hold
The call currently selected or active is put on hold.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Hold

3.7.6 Alternate
Toggles between two calls; the currently active call is put on hold.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Alternate

3.7.7 Blind Call Transfer / Move blind

A call is transferred without consultation, as soon as the phone goes on-hook or the target
phone goes off-hook.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Move blind

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3.7.8 Join Two Calls

Call transfer, applicable when there is one active call and one call on hold. The active call and
the held call are connected to each other, while the phone that has initiated the transfer is dis-
connected.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Join

3.7.9 Deflect A Call

On key press, an incoming call is deflected to the specified destination.
The label displayed to the left of the key is defined in Key label <key number>.
The target destination is defined in the Destination parameter.

Administration via WBM

System > Features > Program keys > Deflect

3.7.10 Shift Level

Shift the level for the program keys. When activated, the functions assigned to the shifted level
are available on the program keys.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Shift

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3.7.11 Phone-Based Conference

Establishes a three-party conference from an active call and held call.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Conference

3.7.12 Accept Call Via Headset

On key press, an incoming call is accepted via headset. This feature is available on OpenStage
40/60/80 phones.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Headset

3.7.13 Do Not Disturb

If this feature is activated, incoming calls will not be indicated to the user.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Do Not Disturb

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3.7.14 Group pickup

On key press, a call for a different destination within the same pickup group is answered.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Group pickup

3.7.15 Repertory dial

Special calling functions. The desired function is selected via the Dial string parameter. The
"<" character disconnects a call; "~" puts a call on hold for consultation; ">" starts a call; "-" en-
ters a pause, e. g. for international dialing.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Repertory dial

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3.7.16 Hunt Group: Send Busy Status

This feature is relevant for hunt groups. If the user is a member of a hunt group and wants an-
other member of the hunt group to pick up an incoming call, he can signal Busy status using
the Feature toggle function.
The label displayed to the left of the key is defined in Key label <key number>.
The Feature code parameter is the OpenScape Voice code for Busy status. In the Description
field, an appropriate description for the feature can be entered.

Administration via WBM

System > Features > Program keys > Feature toggle

3.7.17 Mobile User Logon

The mobility feature enables users to transfer their personal settings, such as their key layout,
or personal phonebook, from one phone to another. The data is stored and managed by the
DLS (Deployment Service).
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Mobility

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3.7.18 Directed Pickup

This feature enables the user to pick up a call which is ringing at another phone. On pressing
the key, a menu opens which requests the call number of the target phone.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Directed pickup

3.7.19 Callback
When the remote phone called is busy does not reply, the user can send a callback request to
the server by pressing this key.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Callback

3.7.20 Cancel callbacks

With this this key, the user can cancel all callback requests on the server.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Cancel callbacks

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3.7.21 Consult and transfer

When the phone is engaged in an active call, this function opens a dialing menu to make a con-
sulation call.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Consult and transfer

3.7.22 Toggle Call Waiting

Enables or disables the call waiting feature. If enabled, calls from a third party are allowed dur-
ing an active call.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Call waiting toggle

3.7.23 Immediate ring

Enables or disables the preset delay for all line keys. This feature only applies to keyset lines.
The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys > Immediate ring

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3.7.24 Server Feature

Invokes a feature on the SIP server. The status of the feature can be monitored via the LED
associated to the key.

This function is intended primarily for operation with an Asterisk SIP server. For de-
> tails, please refer to the Administration Manual for OpenStage 15/20/40/60/80 on As-
terisk.

3.7.25 BLF Key

This function offers the possibility to monitor another extension, and to pick up calls for the mon-
itored extension.

This function is intended primarily for operation with an Asterisk SIP server. For de-
> tails, please refer to the Administration Manual for OpenStage 15/20/40/60/80 on As-
terisk.

3.7.26 Send Request via HTTP/HTTPS (V2)

With this function, the phone can send a specific HTTP or HTTPS request to a server. The func-
tion is available at any time, irrespective of registration and call state. Possible uses are HTTP-
controlled features on the SIP server, or functions on a web server that can only be triggered
by HTTP/HTTPS request, e. g. login/logout for flexible working hours.
The Protocol parameter defines whether HTTP or HTTPS is to be used for sending the URL
to the server.
The Web server address is the IP address or DNS name of the remote server to which the
URL is to be sent.
The Port is the target port at the server to which the URL is to be sent.
The Path is the server-side path to the desired function, i. e. the part of the URL that follows
the IP address or DNS name. Example: webpage/checkin.html
In the Parameters field, one or more key/value pairs in the format "<key>=<value>" can be
added to the request, separated by an ampersand (&).
Example: phonenumber=3338&action=huntGroupLogon

The question mark will be automatically added between the path and the parame-
> ters. If a question mark has been entered at the start of the parameters, it will be
stripped off automatically.

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The Method parameter determines the HTTP method to be used, which can either be GET or
POST. If GET is selected, the additional parameters (Parameters) and the user id/password
(Web server user ID/Web server password) are part of the URL. If POST is selected, these
data form the body of the message.
In case the web server requires user authentication, the parameters Web server user ID and
Web server password can be used. If not null, the values are appended between the server-
side path (Path) and the additional parameters (Parameter).
If the LED controller URI is given, the LED associated with this key indicates the state of the
call number or SIP URI specified:
• Extension is busy: LED is glowing.
• Extension is ringing: LED is blinking.

Data required
• Key label <n>: Label for the key.
• Protocol: Transfer protocol to be used.
Value range: "HTTP", "HTTPS".
• Web server address: IP address or DNS name of the remote server.
• Port: Target port at the server.
• Path: Server-side path to the function.
• Parameters: Optional parameters to be sent to the server.
• Method: HTTP method used for transfer.
Value range: "GET", "POST".
• Web server user ID: User id for user authentication at the server.
• Web server password: Password for user authentication at the server.
• LED controller URI: Indicates the state of the call number specified.

Administration via WBM

System > Features > Program keys > Send URL

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3.7.27 Programmable Forwarding Key (V2)

By default, the fixed forwarding key r controls the phone’s built-in forwarding functionality.
Alternatively, server-based forwarding can be assigned to this key. For this purpose, an appro-
priate feature code or DTMF signal is sent to the SIP server in order to toggle forwarding. The
parameters Feature code, DTMF digits, and LED control are the same as with the server fea-
ture key; pleaser refer to Section 3.7.24, “Server Feature”.

This function is intended primarily for operation with an Asterisk SIP server. For de-
> tails, please refer to the Administration Manual for OpenStage 15/20/40/60/80 on As-
terisk.

3.7.28 Mute (OpenStage 15 Only)

On pressing this key, the microphone is turned off. This programmable key function is available
only for OpenStage 15 phones, which have no fixed mute key.

3.7.29 Release (OpenStage 15 Only)

On pressing this key, the current call is disconnected. This programmable key function is avail-
able only for OpenStage 15 phones, which have no fixed release key.

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3.7.30 Line Preview (V2)

This key enables the preview mode, which allows the user to preview a line before using it.
When preview mode is active, the line keys behave similar to when the keyset configuration is
set to preselection for line keys (see Section 3.8.2, “Configure Keyset Operation”). On pressing
the line key (not DSS key!), the call activity on the corresponding line is shown. Unlike with a
preselected line, there will be no change to the phone’s current line connections. The LED in-
dicates whether line preview is active or not.
The information shown to the user depends on the ring/alert configuration for the line in ques-
tion. If the line is configured to alert only, the preview will only show the state of the call, not the
identity of the call party. If the line is configured to ring, the identitiy of the call party will be re-
vealed.

The preview mode can be configured as temporary or as permanent. If System > Features >
Keyset operation > Preview mode is disabled, preview mode will end when the user uses the
previewed line, or a new call is started in any other way, or if the focus is changed away from
call view. If the parameter is enabled, preview mode remains active until the user cancels it by
pressing the key again.
The Preview timer parameter determines the timespan during which the line preview will re-
main on the screen.

Administration via WBM

System > Features > Program keys > Preview

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System > Features > Keyset operation

Administration via Local Phone

|
--- Administration
|--- System
|--- Features
|--- Keyset operation
|--- Preview mode
|--- Preview timer

3.7.31 Auto Answer With Zip Tone (V2)

This feature is primarily designed for call centers. If activated, and a headset is used, the phone
will automatically accept incoming calls without ringing and without the necessity to press a key.
Moreover, additional signalling information from OpenScape Voice is not required.
To indicate a new call to the user, a zip tone is played through the headset when the call is ac-
cepted.

The feature only operates if the headset is plugged in. In case the key for feature ac-
> tivation has been pressed before the headset is connected, the feature will be auto-
matically activated when the headset is plugged in.

Administration via WBM

System > Features > Program keys > AICS Zip tone

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3.7.32 Start application

With this key, the user can start a pre-defined XML application (see Section 3.15, “Applica-
tions”). XML applications are available for OpenStage 60/80 phones.
The label displayed to the left of the key is defined in Key label <key number>.
The Application name parameter selectes the XML application to be started.

Administration via WBM

System > Features > Program keys

3.7.33 Clear (no feature assigned)

The label displayed to the left of the key is defined in Key label <key number>.

Administration via WBM

System > Features > Program keys

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3.8 Multiline Appearance/Keyset

This feature is available only on OpenStage 15, OpenStage 40 and OpenStage 60/
> 80 phones.

A phone that has more than one line associated to it, and therefore works as a multiline phone,
is referred to as "keyset". The lines are assigned to the phone by setting up a separate line key
for each line.
The multiline appearance feature allows for multiple lines to be assigned to a keyset and for a
line to be assigned to multiple keysets. This feature requires configuration in OpenScape Voice
and in the telephone, and is particularly useful for executive-assistant arrangements.

In order to configure the phone as a keyset, it is required to

> • use an outbound proxy (System > SIP interface > Outbound proxy, see Sec-
tion 3.5.7.1, “Outbound Proxy”), and
• set the server type to "OS Voice" (System > Registration > Server type, see
Section 3.5.6, “SIP Registration”).

For each keyset, a Primary Line/Main DN is required. The primary line is the dialing number for
that keyset.
There are two types of line:
• Private line: A line that appears on only one keyset.
• Shared line: A line that is shared between keysets.

3.8.1 Line key configuration

It is recommended to configure primary lines only on keys 1 to 6, or 1 to 5, if a shift

> key is needed. This ensures that the lines are still accessible when the user migrates
to a different phone with fewer keys via the mobility feature.
A line corresponds to a SIP address of record (AoR), which can have a form similar to an E-
mail address, or can be a phone number. It is defined by the Address of record parameter.
For registration of the line, a corresponding entry must exist on the SIP server resp. the SIP
registrar server.
A label can be assigned to the line key by setting its Key label.
Every keyset must necessarily have a line key for the primary line. To configure the key of the
primary line, set Primary line to "true".

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If Ring on/off is checked, the line will ring when an incoming call occurs, and a popup will ap-
pear on the display. If the option is not checked, the incoming call will be indicated only by the
blinking of the key’s LED. If it is desired that the line ring with a delay, the time interval in sec-
onds can be configured by Ring delay.
When the user lifts the handset in order to initiate a call, the line to be used is determined by
selection rules. To each line, a priority is assigned by the Selection order parameter. A line
with the rank 1 is the first line to be considered for use. If more than one lines have the same
rank, the selection is made according to the key number. Note that Selection order is a manda-
tory setting; it is also used in the Terminating line preference, as well as in other functions.
The Address (Address of Record) parameter gives is the phone number resp. SIP name cor-
responding to the entry in the SIP registrar at which the line is to be registered.

For the configuration of line keys, the use of the DLS (Deployment Service) is recom-
> mended. For operating the DLS, please refer to the DLS user’s guide. Alternatively,
the web interface or the local menu can be used. Note that the creation of a new line
key and the configuration of some parameters can not be accomplished by the pho-
ne’s local menu.
Generally, it is advisable to restrict the user’s possibilities to modify line keys. This
can be achieved solely by the DLS. For further instructions, see the DLS Administra-
tion Guide.
The Realm, a protection domain used for authenticated access to the SIP server, works as a
name space. Any combination of user id and password is meaningful only within the realm it is
assigned to. The other parameters necessary for authenticated access are User Identifier and
Password. For all three parameters, there must be corresponding entries on the SIP server.
The Shared type parameter determines whether the line is a shared line, i. e. shared with other
endpoints, or a private line, i .e. available exclusively for this endpoint. A line that is configured
as primary line on one phone can be configured as secondary line on other phones.
When Allow in Overview is set to "Yes", the line will be visible in the line overview on the
phone’s display.
With firmware V2, hot/warm line functionality is available. If a line is configured as hot line, the
number indicated in Hot warm destination is dialed immediately when the user goes off-hook.
This number is configurerd by the user under Configuration > Keyset > Lines > Hot/warm
destination. To create a hot line, Hot warm action must be set to "hot line". If set to "warm
line", the specified destination number is dialed after a delay. During the delay period, the user
can dial a number which will be used instead of the hot/warm line destination. In addition, the
user will be provided with a dial tone during the delay period. With the setting "No action", the
line not have hot line or warm line functionality.

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Data required
• Key label <n>: Set the label of the line key with the key number <n>.
Default: "Line".
• Primary line: Determines whether the line is the primary line.
Value range: "Yes", "No".
Default: "No".
• Ring on/off: Determines whether the line rings on an incoming call.
Value range: "On", "Off".
Default: "On".
• Ring delay: Time interval in seconds after which the line starts ringing on an incoming call.
Default: 0.
• Selection order: Priority assigned to the line for the selection of an outgoing line.
Default: 0.
• Address: Address/phone number which has a corresponding entry on the SIP server/
registrar.
• Realm: Domain wherein user id and password are valid.
• User Identifier: User name for authentication with the SIP server.
• Password: Password for authentication with the SIP server.
• Shared type: Determines whether the line is a shared line (shared by multiple endpoints)
or a private line (only available for this endpoint).
Value range: "shared", "private", "unknown".
Default: "shared".
• Hot/Warm line type: Determines whether the line is a hot line or a warm line.
Value range: „hot line“, „warm line“.
• Hot/Warm line destination: Number to be dialed when the phone is in hotline or warmline
mode.
• Allow in Overview: Determines whether the line appears in the phone’s line overview.
Value range: "Yes", "No".
Default: "Yes".
• Hot warm action (V2): Determines if the line is a regular line, a hot line, or a warm line.
Value range: "No action", "hot line", "warm line".
• Hot warm destination (V2): The destination to be dialed from the hot/warm line when the
user goes off-hook.

A new line key can only be added by use of the WBM or, preferably, the DLS. Once
> a line key exists, it can also be configured by the local menu.

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Administration via WBM

1. Invoke the "Phone keys" dialog and select "line" in the pulldown menu of the key you want
to configure. Next, press "Edit...".
Features > Program keys

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2. In the "Line" dialog, set the specific parameters for the line key.
Firmware version up to V1R5:

Firmware version V2:

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Administration via Local Phone

The configuration of a line via Local phone is only possible when the line key has been created
via Web interface or DLS before.
|--- Administration
|--- System
|--- Features
|--- Configuration
|--- Keyset Lines
|--- Details For Keyset Line <xx>
|--- Address
|--- Ring on/off
|--- Selection order

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3.8.2 Configure Keyset Operation

The following parameters provide general settings which are common for all keyset lines.
The Rollover ring setting will be used when, during an active call, an incoming call arrives on
a different line. If "no ring" is selected, the incoming call will not initiate a ring. If "alert ring" is
selected, a 3 seconds burst of the configured ring tone is activated on an incoming call; "alert
beep" selects a beep instead of a ring tone. "Standard ring tone" selects the default ringer.
LED on registration determines whether the line LEDs will be lit for a few seconds if they have
been registered successfully with the SIP server on phone startup.
The Originating line preference parameter determines which line will be used when the user
goes off-hook or starts on-hook dialing.

When a terminating call exists, the terminating line preference takes priority over
> originating line preference.

The following preferences can be configured:

• "idle line": An idle line is selected. The selection is based on the Hunt ranking
parameter assigned to each line (see Section 3.8.1, “Line key configuration”).
• "primary": The designated Primary Line/Main DN is always selected for originating
calls.
• "last": The line selected for originating calls is the line that has been used for the last
call (originating or terminating).
• "none": The user manually selects a line by pressing its line key before going off-hook,
or by pressing the speaker key, to originate a call. Manual line selection overrides au-
tomatic line preferences.
The Terminating line preference parameter decides which terminating line, i. e. line with an
incoming call, is selected when the user goes off-hook.
The following preferences can be configured:
• "ringing line": The line in the alerting or audible ringing state is automatically selected
when the user goes off-hook. In the case of multiple lines alerting or ringing, the lines
are selected on the one that has been alerting the longest.
• "ringing PLP": The line in the alerting or audible ringing state is automatically selected
when the user goes off-hook. However, if the prime line is alerting, it is given priority.
• "incoming": The earliest line to start audible ringing is selected, or else the earliest
alerting (ringing suppression ignored) line is selected.

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• "incoming PLP": The earliest line to start audible ringing is selected, or else the earliest
alerting (ringing suppression ignored) line is selected. However, if the prime line is
alerting, it is given priority.
• "none": To answer a call, the user manually selects a line by pressing its line key before
going off-hook, or by pressing the speaker key. Manual line selection overrides auto-
matic line preferences.
Line action mode determines the consequence for an established connection when the line
key is pressed. If "hold" is selected, the call currently active is set to hold as soon as the line
key is activated. The user has two options: 1) to reconnect to the remote phone by pressing the
line key that corresponds to that call, or 2) to initiate another call from the newly selected line.
If "release" is selected, the previously established call is ended.
If Show Focus is checked, the LED of a line key flutters when the line is in use. If it is not
checked, the line key is lit steady when it is in use.
The Reservation timer sets the period after which the reservation of a line is canceled. A line
is automatically reserved for the keyset whenever the user has selected a line for an outgoing
call and hears a dial tone. The reservation of a line is accomplished by the OpenScape Voices-
erver, which notifies all the endpoints sharing this line. If set to 0, the reservation timer is deac-
tivated.
Forward indication activates or deactivates the indication of station forwarding, i. e. the for-
warding function of OpenScape Voice. If Forward indication is activated and station forward-
ing is active for the corresponding line, the LED of the line key blinks.
Preselect mode determines the phone’s behaviour when a call is active, and another call is
ringing. If the parameter is set to "Single button", the user can accept the call a single press on
the line key. If it is set to "Preselection", the user must first press the line key to select it and
then press it a second time to accept the call. In both cases, the options for a ringing call are
presented to the user: "Accept", "Reject", "Deflect".
Preselect timer sets the timeout for an incoming call. After the timeout has expired, the call is
no longer available.
With firmware V2, call bridging is available. When Bridging enabled is activated, the user may
join into an existing call on a shared line by pressing the corresponding line key. On key press,
the OpenScape Voice builds a server based conference from the existing call parties and the
user. If the call has already been a already a server based conference, the user is added to it.

Data required
• Rollover ring: Determines if a ring tone will signal an incoming call while a call is active.
Value range: "No ring", "Alert beep", "Alert ring".
Default: "Alert beep".

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• LED on registration: Determines if line LEDs will signal SIP registration.

Value range: "Yes", "No".
Default: "Yes".
• Originating line preference: Selects the line to be used for outgoing calls.
Value range: "Idle line", "Primary", "Last", "None".
Default: "Idle line".
• Terminating line preference: Determines which line with an incoming call shall be select-
ed for answering.
Value range: "Ringing line", "Incoming", "Incoming PLP", "Ringing PLP", "None".
Default: "Idle line".
• Line action mode: Determines the consequence for an established connection when the
line key is pressed.
Value range: "Hold", "Release".
Default: "Hold".
• Show focus: Determines whether the line Key LED blinks or is steady when it is in use.
Value range: "Yes", "No".
Default: "Yes".
• Reservation timer: Sets the period in seconds after which a line reservation is cancelled.
If set to 0, the reservation timer is deactivated.
Default: 60.
• Forward indication: Activates or deactivates the indication of station forwarding.
Value range: "Yes", "No".
Default: "No".
• Preselect mode: Determines whether an incoming call is accepted by a single press on
the corresponding line key or a double press is needed.
Value range: "Single button", "Preselection".
Default: "Single button".
• Preselect timer: Sets the timeout in seconds for accepting an incoming call.
• Bridging enabled: When set to "Yes", the user is allowed to join a call on a shared line.
For this purpose, a server based conference is established.

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Administration via WBM

System > Features > Keyset Operation

System > Features > Configuration

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Administration via Local Phone

|--- Administration
|--- System
|--- Features
|--- Keyset operation
|--- Rollover ring
|--- LED on registration
|--- Originating line preference
|--- Terminating line preference
|--- Line action mode
|--- Show focus
|--- Reservation timer
|--- Forward indicated
|--- Preselect mode
|--- Preselect timer

Administration via Local Phone

|---
Administration
|--- System
|--- Features
Configuration
|--- General
|--- Bridging enabled

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3.8.3 Direct Station Select (DSS)

This feature is available only on OpenStage 15/40/60/80, and requires HiPath V 3.0.
>
A DSS key is a special variant of a line key. It enables a direct connection to a target phone,
allowing the user to pick up or forward a call alerting the DSS target and make/complete a call
to the DSS target.

3.8.3.1 General DSS Settings

These parameters define the behaviour of all DSS keys.

Generally, it is advisable to restrict the user’s possibilities to modify line keys, includ-
> ing DSS keys. This can be achieved solely by the DLS. For further instructions, see
the DLS Administration Guide.
If the user picks up an incoming call for the DSS target by pressing the associated DSS key,
the call is forwarded to the user’s primary line. Thereafter, the user’s phone rings, and the user
can accept the call.

To enable the immediate answering of a call via the DSS key, Allow auto-answer in
> the user menu must be activated. The complete path on the WBM is:
User Pages > Configuration > Incoming calls > CTI calls > Allow auto-answer.
The value of Call pickup detect timer (seconds) determines the time interval, within which
the call must be present at the primary line. If the interval is exceeded, forwarding will not be
tried any longer. The default is 3.
If Deflecting call enabled is checked, the user can forward an alerting call to the DSS target
by pressing the DSS key. The default is "No".
If Allow pickup to be refused is checked, the user is enabled to reject a call alerting on the
line associated with the DSS key. The default is "No".
With firmware version V2, the DSS key can be configured to indicate the call forwarding state
of the number represented by the DSS key. This feature is activated when Forwarding shown
is enabled.

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System > Features > DSS Settings

Administration via WBM (V2)

System > Features > DSS Settings

Administration via Local Phone

|---
Administration
|--- System
|--- Features
|--- Feature Access
|--- Call establish
|--- Deflect to DSS
|--- Refuse DSS pickup

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- DSS Pickup timer

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Administration via Local Phone (V2)

|--- Administration
|--- System
|--- Features
|--- DSS operation
|--- Deflect to DSS
|--- Refuse DSS pickup
|--- Forwarding shown

|--- Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- DSS Pickup timer

3.8.3.2 Settings for a DSS key

The Key label <n> parameter provides the DSS key with a label that is displayed on the graphic
display on a OpenStage 60/80 phone. The label is also user configurable.
Address contains the call number of the line associated with the DSS key.
The Realm parameter stores the SIP Realm of the line associated with the DSS key.
User Identifier gives the SIP user ID of the line associated with the DSS key.
Password provides the password corresponding to the SIP user ID.
The Outgoing calls parameter determines the behaviour of a call over the DSS line at the tar-
get phone. If set to "Direct", any forwarding and Do not Disturb settings on the target phone will
be overridden, so that a call will always alert. If set to Line type is set to "Normal", this is not the
case, and the call will be treated like a regular call.
Action on calls defines the handling of an active call when pressing the DSS key. If set to
"Consult", the user has an option to start a consultation with the DSS target. If set to "Transfer",
the user can only transfer the call to the DSS target. If "No action" is selected, pressing the DSS
key will have no effect.
When Allow in Overview is set to "Yes", the line corresponding to the DSS key will be visible
in the line overview on the phone’s display.

Data required
• Key label <key number>: Label to be displayed on the display.
Default: "DSS".
• Address: SIP Address of Record of the destination that is assigned to the DSS key.

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• Realm: SIP Realm of the DSS destination.

• User ID: SIP user ID of the DSS destination.
• Password: Password corresponding to the SIP user ID.
• Outgoing calls: Determines whether forwarding and DND at the target phone will be over-
ridden on a DSS call.
Value range: "Normal", "Direct".
Default: "Normal".
• Action on calls: Handling of an active call when pressing the DSS key. "Consult": the user
can start a consultation with the DSS target; "Transfer": the user can transfer the call to the
DSS target.
Value range: "Consult", "Transfer", "No action".
Default: "Consult".
• Allow in Overview: Determines whether the line appears in the phone’s line overview.
Value range: "Yes", "No".
Default: "Yes".

Administration via WBM

System > Features > Program keys > [edit]

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3.8.4 BLF Key

This function is intended for use with to an Asterisk server.

>

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3.8.5 Key Modules

A Key Module provides 12 additional program keys. Key Modules are available for OpenStage
15/40/60/80 phones. A maximum of 2 key modules can be connected to one phone.
The following table shows which key modules can be connected to the particular phone types.

Phone Type OpenStag Key Module 15 OpenStage Key Module

OpenStage 15 1 -
OpenStage 40 1 2
OpenStage 60/80 - 2

Please note that OpenStage Key Modules (self-labeling) and

> OpenStage Key Module 15 (paper label) can not be combined. For Key Labelling, a
special tool is available; please refer to:
http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool
The configuration of a key on the key module is just the same as the configuration of a phone
key.

Administration via WBM

System > Features > Key module 1/2

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Dialing

3.9 Dialing

3.9.1 Canonical Dialing Configuration

Call numbers taken from a directory application, LDAP for instance, are mostly expressed in
canonical format. Moreover, call numbers entered into the local phone book are automatically
converted and stored in canonical format, thereby adding "+", Local country code, Local na-
tional code, and Local enterprise number as prefixes. If, for instance, the user enters the ex-
tension "1234", the local country code is "49", the local national code is "89", and the local en-
terprise number is "722", the resulting number in canonical format is "+49897221234".
For generating an appropiate dial string, a conversion from canonical format to a different for-
mat may be required. The following parameters determine the local settings of the phone, like
Local country code or Local national code, and define rules for converting from canonical
format to the format required by the PBX.

To enable the number conversion, all parameters not marked as optional must be
> provided, and the canonical dial lookup settings must be configured (see Section
3.9.2, “Canonical Dial Lookup”).

Data required
• Local country code: E.164 Country code, e.g. "49" for Germany, "44" for United Kingdom.
Maximum length: 5.
• National prefix digit: Prefix for national connections, e.g. "0" in Germany and United King-
dom. Maximum length: 5.
• Local national code: Local area code or city code, e.g. "89" for Munich, "20" for London.
Maximum length: 6.
• Minimal local number length: Minimum number of digits in a local PSTN number, e.g.
3335333 = 7 digits.
• Local enterprise number: Number of the company/PBX wherein the phone is residing.
Maximum length: 10. (Optional)
• PSTN access code: Access code used for dialing out from a PBX to a PSTN. Maximum
length: 10. (Optional)
• International access code: International prefix used to dial to another country, e.g. "00"
in Germany and United Kingdom. Maximum length: 5.
• Operator codes: List of extension numbers for a connection to the operator. The numbers
entered here are not converted to canonical format. Maximum length: 50. (Optional)
• Emergency number: List of emergency numbers to be used for the phone. If there are
more than one numbers, they must be separated by commas. The numbers entered here
are not converted to canonical format. Maximum length: 50. (Optional)

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From V1R4 onwards, these emergency numbers can also be dialed when the phone is
locked, in line with the emergency number configured in Features > Configuration (see
Section 3.5.2, “Emergency and Voice Mail”).
• Initial extension digits / Initial digits: List of initial digits of all possible extensions in the
local enterprise network. When a call number could not be matched as a public network
number, the phone checks if it is part of the local enterprise network. This is done by com-
paring the first digit of the call number to the value(s) given here. If it matches, the call num-
ber is recognized as a local enterprise number and processed accordingly.
If, for instance, the extensions 3000-5999 are configured in OpenScape Voice, each num-
ber will start with 3, 4, or 5. Therefore, the digits to be entered are 3, 4, 5.
• Internal numbers

To enable the phone to discern internal numbers from external numbers, it is

> crucial that a canonical lookup table is provided (Section 3.9.2, “Canonical Dial
Lookup”).
• "Local enterprise form": Default value. Any extension number is dialled in its simplest
form. For an extension on the local enterprise node, the node ID is omitted. If the ex-
tension is on a different enterprise node, then the appropriate node ID is prefixed to
the extension number. Numbers that do not correspond to an enterprise node exten-
sion are treated as external numbers.
• "Always add node": Numbers that correspond to an enterprise node extension are al-
ways prefixed with the node ID, even those on the local node. Numbers that do not cor-
respond to an enterprise node extension are treated as external numbers.
• "Use external numbers": All numbers are dialled using the external number form.
• External numbers
• "Local public form": Default value. All external numbers are dialled in their simplest
form. Thus a number in the local public network region does not have the region code
prefix. Numbers in the same country but not in the local region are dialled as national
numbers. Numbers for a different country are dialled using the international format.
• "National public form": All numbers within the current country are dialled as national
numbers, thus even local numbers will have a region code prefix (as dialling from a mo-
bile). Numbers for a different country are dialled using the international format.
• "International form": All numbers are dialled using their full international number for-
mat.
• External access code
• "Not required": The access code to allow a public network number to be dialled is not
required.

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• "For external numbers": Default value. All public network numbers will be prefixed with
the access code that allows a number a call to be routed outside the enterprise net-
work. However, international numbers that use the + prefix will not be given access
code.
• International gateway code:
• "Use national code": Default value. All international formatted numbers will be dialled
explicitly by using the access code for the international gateway to replace the "+" pre-
fix.
• "Leave as +": All international formatted numbers will be prefixed with "+".

Administration via WBM

Local functions > Locality > Canonical dial settings

Local functions > Locality > Canonical dial

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Administration via Local Phone

|--- Administration
|--- Local Functions
|--- Locality
|--- Canonical dial settings
|--- Local country code
|--- National prefix digit
|--- Local national code
|--- Minimum local number length
|--- Local enterprise node
|--- PSTN access code
|--- International access code
|--- Operator code
|--- Emergency number
|--- Initial digits

|--- Administration
|
--- Local Functions
|--- Locality
|--- Canonical dial
|--- Internal numbers
|--- External numbers
|--- External access code
|--- International gateway

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3.9.2 Canonical Dial Lookup

The parameters given here are important for establishing outgoing calls and for recognizing in-
coming calls.
In the local phonebook, and, mostly, in LDAP directories, numbers are stored in canonical for-
mat. In order to generate an appropriate dial string according to the settings in Internal num-
bers and External numbers (-> Section 3.9.1), internal numbers must be discerned from ex-
ternal numbers. The canonical lookup table provides patterns which allow for operation.
Furthermore, these patterns enable the phone to identify callers from different local or interna-
tional telephone networks by looking up the caller’s number in the phone book. As incoming
numbers are not always in canonical format, their composition must be analyzed first. For this
purpose, an incoming number is matched against one or more patterns consisting of country
codes, national codes, and enterprise nodes. Then, the result of this operation is matched
against the entries in the local phone book.

To make sure that canonical dial lookup works properly, at least the following para-
> meters of the phone must be provided:
• Local country code (-> Section 3.9.1)
• Local area code (-> Section 3.9.1)
• Local enterprise code (-> Section 3.9.1)
Up to 5 patterns can be defined. The Local code 1 ... 5 parameters define up to 5 different local
enterprise nodes, whilst International code 1... 5 define up to 5 international codes, that is,
fully qualified E.164 call numbers for use in a PSTN.

Data required
• Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to.
Example: "722" for Siemens Munich.
• International code 1 ... 5: Sequence of "+", local country code, local area code, and local
enterprise node corresponding to to one or more phone book entries.
Example: "+4989722" for Siemens Munich.

Administration via WBM

Locality > Canonical dial lookup

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Administration via Local Phone

|--- Administration
|--- Local Functions
|--- Locality
|--- Canonical Dial Lookup
|--- Local code 1
|--- International code 1
|--- Local code 2
|--- International code 2
|--- Local code 3
|--- International code 3
|--- Local code 4
|--- International code 4
|--- Local code 5
|--- International code 5

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3.9.3 Dial Plan (V2)

With firmware version V2, OpenStage phones may optionally use a dial plan residing on the
phone. By means of the dial plan, the phone can infer from the digits entered by the user that
a complete call number has been entered, or that a particular prefix has been entered. Thus,
the dialing process can start without the need to confirm after the last digit has been entered,
without delay or with a configurable delay. The standard timer, which is found on the WBM un-
der User menu > Configuration > Outgoing calls > Autodial delay (seconds), is overridden if a
dial plan rule is matched.
A dial plan consists of rules defining patterns, timeouts and actions to be performed when a
pattern is matched and/or a timeout has expired. The phone can store one dialplan, which can
contain up to 48 different rules.
It is very important that the phone’s dial plan does not interfere with the dial plan in the SIP
server, PBX, or public network.
The dial plan can be created and uploaded to the phone using the DLS (please refer to the De-
ployment Service Administration Manual). The DLS can also export and import dial plans in
.csv format. For details about the composition of a dial plan, please refer to Section 4.5, “Dial
Plan (V2)”.
The current dial plan, along with its status (enabled/disabled) and error status can be displayed
on the WBM via Diagnostics > Fault trace configuration > Download dial plan file.
To make use of the dial plan facility, the following requirements must be met:
• A correct dial plan is loaded to the phone.
• In the user menu, Allow immediate dialing is enabled.
• Dial plan enabled is checked.

Administration via WBM

User menu > Configuration > Outgoing calls > Allow immediate dialing

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System > Features > Configuration > Dial plan enabled

Administration via Local Phone

|---
User
|---
Configuration
|--- Outgoing calls
|--- Immediate dialing

|--- Administration
|--- Features
|--- Configuration
|--- General
|--- Dial plan

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Distinctive Ringing (V2)

3.10 Distinctive Ringing (V2)

The SIP server may provide information indicating a specific type of call within an incoming call.
With firmware V2, the phone can use this information to choose a ring tone according to the
call type.
The relevant information is carried as a string in the SIP Alert-Info header. When this string
matches a specific Name, the corresponding ringer is triggered.
The Ringer sound parameter determines whether a pattern, i. e. melody, or a specific sound
file shall be used as ringer.
Pattern Melody selects the melody pattern that will be used if Ringer sound is set to "Pattern".
Pattern sequence determines the length for the melody pattern, and the interval between the
repetitions of the pattern. There are 3 variants:
• "1": 1 sec ON, 4 sec OFF
• "2": 1 sec ON, 2 sec OFF
• "3": 0.7 sec ON, 0.7 sec OFF, 0.7 sec ON, 3 sec OFF
The Duration parameter determines how long the phone will ring on an incoming call. The
range is 0-300 sec.
With the Audible parameter, the ringer can be muted. In this case, an incoming call will be in-
dicated only visually.

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Administration via WBM

Ringer setting

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3.11 Mobility
The Mobility feature requires the HiPath Deployment Severice (DLS). If the phone is mobility
enabled by the DLS, a mobile user can log on to the phone and thereby have his own user set-
tings transferred to the phone. These user data are stored in the DLS database and include, for
instance, SIP registration settings, dialing properties, key layouts, as well as the user’s phone-
book.
If the mobile user changes some settings, the changed data is sent to the DLS server. This en-
sures that his user profile is updated if necessary.
If Unauthorized logoff trap is set to "Yes", a message is sent to the SNMP server if an unau-
thorized attempt is made to log off the mobile user.
Logoff trap delay defines the time span in seconds between the unauthorized logoff attempt
and the trap message to the SNMP server.
Timer med priority determines the time span in seconds between a change of user data in the
phone and the transfer of the changes to the DLS server.
The Mobility feature parameter indicates whether the mobility feature is enabled by the DNS
or not.

Data required
• Unauthorized logoff trap: An SNMP trap is sent on an unauthorized logoff attempt.
Value range: "Yes", "No".
Default: "No".
• Logoff trap delay: Time span in seconds between the unauthorized logoff attempt and the
SNMP trap.
Default: 300.
• Timer med priority: Time span in seconds between a data change in the phone and its
transfer to the DLS server.
Default: 60.
• Mobility feature: Indicates whether the mobility feature is enabled.

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Administration via WBM

Administration via Local Phone

|
--- Administration
|
--- Mobility
|--- Unauthorized logoff trap
|--- Logoff trap delay
|--- Timer med priority
|--- Mobility feature

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Transferring Phone Software, Application and Media Files

3.12 Transferring Phone Software, Application and Media Files

New software images, hold music, picture clips for phonebook entries, LDAP templates, com-
pany logos, screensaver images, and ring tones can be uploaded to the phone via DLS (De-
ployment Service) or WBM (Web Based Management).

For all user data, which includes files as well as phonebook content, the following
> amounts of storage place are available:
• OpenStage 15/20/40: 4 MB
• OpenStage 60/80: 8 MB

3.12.1 FTP/HTTPS Server

There are no specific requirements regarding the FTP server for transferring files to the Open-
Stage phone. Any FTP server providing standard functionality will do.

3.12.2 Common FTP/HTTPS Settings

For each one of the various file types, e.g. phone software, hold music, and picture clips, spe-
cific FTP/HTTPS access data can be defined. If some or all file types have the parameters
Download method, FTP Server, FTP Server port, FTP account, FTP username, FTP path,
and HTTPS base URL in common, they can be specified here. These settings will be used for
a specific file type if its Use defaults parameter is set to "Yes".

If Use defaults is activated for a specific file type, any specific settings for this file
> type are overridden by the defaults.

Data required
• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• FTP Server address: IP address or hostname of the FTP server in use.
• FTP Server port: Port number of the FTP server in use. For HTTPS, port 443 is assumed,
unless a different port is specified in the HTTPS base URL.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use. If no port number
is specified here, port 443 is used. Only applicable if Download method is switched to
"HTTPS".

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Administration via WBM

File transfer > Defaults

Administration via Local Phone

|--- Administration
|--- File Transfer
|--- Defaults
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL

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3.12.3 Phone Software

The firmware for the phone can be updated by downloading a new software file to the phone.

Do not disconnect the phone from the LAN or power unit during software update. An
7 active update process is indicated by blinking LEDs and/or in the display.

3.12.3.1 FTP/HTTPS Access Data

If the default FTP/HTTPS Access settings (see Section 3.12.2, “Common FTP/HTTPS Set-
tings”) are to be used, Use default must be set to "Yes", and only the Filename must be spec-
ified.

Data required (in every case)

• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: "Yes", "No".
Default: "No".
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)

• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
• FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

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Administration via WBM

File transfer > Phone application

Administration via Local Phone

|---
Administration
|--- File Transfer
|--- Phone app
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.12.3.2 Download/Update Phone Software

If applicable, phone software should be deployed using the DLS (Deployment Service). Alter-
natively, the download can be triggered from the web interface or from the Local phone menu.
When the download has been successful, the phone will restart and boot up using the new soft-
ware.

Start Download via WBM

In the File transfer > Phone application dialog, set After submit to "start download" and press
the Submit button.

Start Download via Local Phone

1. In the administration menu, set the focus to Phone app.

|--- Administration
|--- File Transfer
|--- Phone app

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.12.4 Music on Hold

If enabled by the user, the Music on Hold (MoH) sound file is played when a call is put on hold.

With V1R4 onwards, the file size for a Music on Hold file is limited to 1MB. If the file
> is too large or the contents of the file are not valid, the file will not be stored in the
phone.
The following formats for Music on Hold are supported:
• Proprietary Music on Hold format for optiPoint 410/420 phones
• WAV format. The recommended specifications are:
• Audio format: PCM
• Bitrate: 16 kB/sec
• Sampling rate: 8 kHz
• Quantization level: 16 bit.
• MIDI format.
• MP3 format (OpenStage 60/80 only). A bitrate of 48 kB/sec is recommended.

3.12.4.1 FTP/HTTPS Access Data

If the default FTP/HTTPS access settings (see Section 3.12.2, “Common FTP/HTTPS Set-
tings”) are to be used, Use Default must be set to "Yes", and only the Filename must be spec-
ified.

Data required (in every case)

• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: "Yes", "No".
Default: "No".
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)

• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
• FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.

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• FTP path: Path of the directory containing the files.

• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

Administration via WBM

File transfer > Hold music

Administration via Local Phone

|---
Administration
|--- File Transfer
|--- Hold Music
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.12.4.2 Download Music on Hold

If applicable, Music on Hold should be deployed using the DLS (Deployment Service). Alterna-
tively, the download can be triggered from the web interface or from the Local phone menu.

Start Download via WBM

In the File transfer > Hold music dialog, set After submit to "start download" and press the
Submit button.

Start Download via Local Phone

1. In the administration menu, set the focus to Hold Music.

|---
Administration
|--- File Transfer
|--- Hold Music

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.12.5 Picture Clips

Picture clips are available only on OpenStage 60/80 phones.

>
With V1R4 onwards, the file size for a picture clip is limited to 300 KB. If the file is
> too large or the contents of the file are not valid, the file will not be stored in the pho-
ne.
Picture Clips are small images used for displaying a picture of a person that is calling on a line.
The supported file formats for picture clips are JPEG and PNG (recommended).

3.12.5.1 FTP/HTTPS Access Data

If the default FTP/HTTPS access settings (see Section 3.12.2, “Common FTP/HTTPS Set-
tings”) are to be used, Use default must be set to "Yes", and only the Filename must be spec-
ified.

Data required (in every case)

• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: "Yes", "No".
Default: "No".
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)

• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
• FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

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Administration via WBM

File transfer > Picture clip

Administration via Local Phone

|---
Administration
|--- File Transfer
|--- Picture Clip
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.12.5.2 Download Picture Clip

The download can be triggered from the web interface or from the local phone menu.

Start Download via WBM

In the File transfer > Picture clip dialog, set After submit to "start download" and press the
Submit button.

Start Download via Local Phone

1. In the administration menu, set the focus to Picture clip.

|--- Administration
|--- File Transfer
|--- Picture clip

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.12.6 LDAP Template

LDAP is available only on OpenStage 60/80 phones.

>
The LDAP template is an ASCII text file that uses an allocation list to assign directory server
attributes to input and output fields on an LDAP client. The LDAP template must be modified
correctly for successful communication between the directory server and the LDAP client.

The OpenStage phone supports LDAPv3.

>
3.12.6.1 FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see Section 3.12.2, “Common FTP/HTTPS Set-
tings”) are to be used, Use default must be set to "Yes", and only the Filename must be spec-
ified.

Data required (in every case)

• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: "Yes", "No".
Default: "No".
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)

• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• FTPServer address: IP address or hostname of the FTP/HTTPS server in use.
• FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

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Administration via WBM

File transfer > LDAP

Administration via Local Phone

|---
Administration
|--- File Transfer
|--- LDAP
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename

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3.12.6.2 Download LDAP Template

If applicable, LDAP templates should be deployed using the DLS (Deployment Service). Alter-
natively, the download can be triggered from the web interface or from the Local phone menu.

The OpenStage phone supports LDAPv3.

>
Start Download via WBM

In the File transfer > LDAP dialog, set After submit to "start download" and press the Submit
button.

Start Download via Local Phone

1. In the administration menu, set the focus to LDAP.

|
--- Administration
|
--- File Transfer
|
--- LDAP
2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.12.7 Logo
On OpenStage 40/60/80, a custom background image for the telephony interface can be sup-
plied. In most cases, this will be the company logo.
On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows:
• Width: 144 px
• Height: 32 px
On OpenStage 60/80, the supported file formats are JPEG and PNG. The ideal size values are
is as follows:
OpenStage 60:
• Width: 240 px
• Height: 70 px
OpenStage 80:
• Width: 480 px
• Height: 142 px
If the size should deviate from these values, the image will appear skewed.
For guidance on creating a logo file for OpenStage 40/60/80, see Section 4.2, “How to Create
Logo Files for OpenStage Phones”.

3.12.7.1 FTP/HTTPS Access Data

If the default FTP/HTTPS access settings (see Section 3.12.2, “Common FTP/HTTPS Set-
tings”) are to be used, Use default must be set to "Yes", and only the Filename must be spec-
ified.

Data required (in every case)

• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: "Yes", "No".
Default: "No".
• Filename: Specifies the file name of the phone software.

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Data required (if not derived from Defaults)

• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
• FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

Administration via WBM

File transfer > Logo

Administration via Local Phone

|
--- Administration
|
--- File Transfer
|
--- Logo
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename

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3.12.7.2 Download Logo

If applicable, logos should be deployed using the DLS (Deployment Service). Alternatively, the
download can be triggered from the web interface or from the Local phone menu.

Start Download via WBM

In the File transfer > Logo dialog, set After submit to "start download" and press the Submit
button.

Start Download via Local Phone

1. In the administration menu, set the focus to Logo.

|---
Administration
|--- File Transfer
|--- Logo

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.12.8 Screensaver
The screensaver is displayed when the phone is in idle mode. It performs a slide show consist-
ing of images which can be uploaded using the web interface.

Screensavers are available only on OpenStage 60/80 phones.

>
With V1R4 onwards, the file size for a screensaver image is limited to 300 KB. If the
> file is too large or the contents of the file are not valid, the file will not be stored in the
phone.
For screensaver images, the following specifications are valid:
• Data format: JPG or PNG. JPG is recommended.
• Screen format: 4:3. The images are resized to fit in the screen, so that images with a width/
height ratio differing from 4:3 will appear with deviant proportions.
• Resolution: The phone’s screen resolution is the best choice for image resolution:
• OpenStage 60: 320x240
• OpenStage 80: 640x480

3.12.8.1 FTP/HTTPS Access Data

If the default FTP/HTTPS access settings (see Section 3.12.2, “Common FTP/HTTPS Set-
tings”) are to be used, Use default must be set to "Yes", and only the Filename must be spec-
ified.

Data required (in every case)

• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: "Yes", "No".
Default: "No".
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)

• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
• FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).

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• FTP username: User name for accessing the server.

• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

Administration via WBM

File transfer > Screensaver

Administration via Local Phone

|--- Administration
|--- File Transfer
|--- Screensaver
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.12.8.2 Download Screensaver

If applicable, screensavers should be deployed using the DLS (Deployment Service). Alterna-
tively, the download can be triggered from the web interface or from the Local phone menu.

Start Download via WBM

In the File transfer > Screensaver dialog, set After submit to "start download" and press the
Submit button.

Start Download via Local Phone

1. In the administration menu, set the focus to Screensaver.

|---
Administration
|--- File Transfer
|--- Screensaver

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.12.9 Ringer File

Custom ring tones can be uploaded to the phone.

With V1R4 onwards, the file size for a ringer file is limited to 1 MB. If the file is too
> large or the contents of the file are not valid, the file will not be stored in the phone.

The following file formats are supported:

• WAV format. The recommended specifications are:
• Audio format: PCM
• Bitrate: 16 kB/sec
• Sampling rate: 8 kHz
• Quantization level: 16 bit
• MIDI format.
• MP3 format (OpenStage 60/80 only). The OpenStage 60/80 phones are able to play MP3
files from 32 kbit/s up to 320 kbit/s. As the memory for user data is limited to 8 MB, a con-
stant bitrate of 48 kbit/sec to 112 kbit/s and a length of max. 1 minute is recommended.
Although the phone software can play stereo files, mono files are recommended, as the
phone has only 1 loudspeaker.
See the following table for estimated file size (mono files):

Length 64 kbit/s 80 kbit/s 96 kbit/s 112 kbit/s

0:15 min 0,12 MB 0,15 MB 0,18 MB 0,21 MB
0:30 min 0,23 MB 0,29 MB 0,35 MB 0,41 MB
0:45 min 0,35 MB 0,44 MB 0,53 MB 0,62 MB
1:00 min 0,47 MB 0,59 MB 0,70 MB 0,82 MB

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3.12.9.1 FTP/HTTPS Access Data

If the default FTP/HTTPS access settings (see Section 3.12.2, “Common FTP/HTTPS Set-
tings”) are to be used, Use default must be set to "Yes", and only the Filename must be spec-
ified.

Data required (in every case)

• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: "Yes", "No".
Default: "No".
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)

• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
• FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

Administration via WBM

File transfer > Ringer file

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Administration via Local Phone

|--- Administration
|--- File Transfer
|--- Ringer
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.12.9.2 Download Ringer File

If applicable, ring tone files should be deployed using the DLS (Deployment Service). Alterna-
tively, the download can be triggered from the web interface or from the Local phone menu.

Start Download via WBM

In the File transfer > Ringer dialog, set After submit to "start download" and press the Submit
button.

Start Download via Local Phone

1. In the administration menu, set the focus to Ringer.

|---
Administration
|--- File Transfer
|--- Ringer

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.12.10 HPT Dongle Key

The HPT dongle key is a special file that contains a secret hash number which is required to
connect the HPT tool to the phone. This testing tool is used exclusively by the service staff.

3.12.10.1 FTP/HTTPS Access Data

If the default FTP/HTTPS access settings (see Section 3.12.2, “Common FTP/HTTPS Set-
tings”) are to be used, Use default must be set to „Yes“, and only the Filename must be spec-
ified.

Data required (in every case)

• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: „Yes“, „No“.
Default: „No“.
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)

• Download method: Selects the protocol to be used.
Value range: „FTP“, „HTTPS“.
Default: „FTP“.
• Server address: IP address or hostname of the FTP/HTTPS server in use.
• Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to „HTTPS“.

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Administration via WBM

File transfer > Dongle key

Administration via Local Phone

|---
Administration
|--- File Transfer
|--- Dongle key
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.12.10.2 Download Dongle Key File

If applicable, dongle key files should be deployed using the DLS (Deployment Service). Alter-
natively, the download can be triggered from the web interface or from the Local phone menu.

Start Download via WBM

In the File transfer > Dongle key dialog, set After submit to „start download“ and press the
Submit button.

Start Download via Local Phone

1. In the administration menu, set the focus to Dongle key.

|---
Administration
|--- File Transfer
|--- Dongle key

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.13 Corporate Phonebook: Directory Settings

3.13.1 LDAP

LDAP is available only on OpenStage 60/80 phones.

>
The Lightweight Directory Access Protocol enables access to a directory server via an LDAP
client. Various personal information is stored there, e.g. the name, organisation and contact
data of persons working in an organisation. When the LDAP client has found a person’s data,
e. g. by looking up the surname, the user can call this person directly using the displayed num-
ber.

The OpenStage phone supports LDAPv3.

>
For connecting the phone’s LDAP client to a LDAP server, the required access data must be
configured. The parameters Server address and Server port specify the IP address and host-
name as well as the port used by the LDAP server. If the Authentication is not set to "Anony-
mous", the user must authenticate himself with the server by providing a User name and a cor-
responding Password. The user name is the string in the LDAP bind request, e. g.
"C=GB,O=SIEMENS COMM,OU=COM,L=NTH,CN=BAYLIS MICHAEL". The internal struc-
ture will depend on the specific corporate directory.
For a quick guide on setting up LDAP on an OpenStage phone, please refer to Section 4.3,
“How to Set Up the Corporate Phonebook (LDAP)”.
With firmware V2, the OpenStage 60/80 GUI features a new search field for LDAP requests.
The search string is submitted to the LDAP server as soon as the i key is pressed, or when
the Search trigger timeout expires.

Data required
• Server address: IP address or hostname of the LDAP server.
• Server port: Port on which the LDAP server is listening for requests.
Default: 389.
• Authentication: Authentication method used for connecting to the LDAP server. value
range: "Anonymous", "Simple".
Default: "Anonymous".
• User name: User name used for authentication with the LDAP server in the LDAP bind re-
quest.
• Password: Password used for authentication with the LDAP server.

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• Search trigger timeout (V2 on OpenStage 60/80): Timespan between entering the last
character and search string submission to the LDAP server.

Administration via WBM

Local Functions > Directory settings

Administration via Local Phone

|---
Administration
|--- Local Functions
|--- Directory Settings
|--- LDAP server address
|--- LDAP server port
|--- LDAP authentication
|--- LDAP user name
|--- LDAP password

Administration via WBM (V2)

Local Functions > Directory settings

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Administration via Local Phone (V2)

|--- Administration
|--- Local Functions
|--- LDAP Settings
|--- server address
|--- server port
|--- Timeout (sec)
|--- authentication
|--- user name
|--- password

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Speech

3.14 Speech

3.14.1 RTP Base Port

The port used for RTP is negotiated during the establishment of a SIP connection. The RTP
base port number defines the starting point from which the phone will count up when negotiat-
ing. The default value is 5010.
The number of the port used for RTCP will be the RTP port number increased by 1.

Administration via WBM

Network > Port Configuration

Administration via Local Phone

|
--- Administration
|
--- Network
|
--- Port Configuration
|
--- RTP base

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3.14.2 Codec Preferences

If Silence suppression is activated, the transmission of data packets is suppressed on no con-
versation, that is, if the user doesn’t speak.
The OpenStage phone provides the codecs G.711, G.722, and G.729. When a SIP connection
is established between two endpoints, the phones negotiate the codec to be used. The result
of the negotiation is based on the general availability and ranking assigned to each codec. The
administrator can allow or disallow a codec as well as assign a ranking number to it.
The Packet size, i. e. length in milliseconds, of the RTP packets for speech data, can be set to
10ms, 20ms, 30ms or to automatic detection.

The fixed packet sizes are used only in DMC (Direct Media Connection) connections
> only.

Data required
• Silence suppression: Suppression of data transmission on no conversation.
Value range: "On", "Off".
Default: "Off".
• Packet size: Size of RTP packets in milliseconds.
Value range: "10 ms", "20ms", "30ms", "Automatic".
Default: "Automatic".
• G.711: Parameters for the G. 711 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disabled", "Enabled".
Default: "Choice 1".
• G.729: Parameters for the G. 729 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disabled", "Enabled".
Default: "Choice 2".
• G.722: Parameters for the G. 722 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disabled", "Enabled".
Default: "Disabled".

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Administration via WBM

Speech > Codec preferences

Administration via Local Phone

|--- Administration
|--- Speech
|--- Codec Preferences
|--- Silence suppression
|--- Packet size
|--- G.711
|--- G.729
|--- G.722

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Speech

3.14.3 Audio Settings

The usage of microphone and speaker for speakerphone mode can be controlled by the ad-
ministrator.
Both microphone and loudspeaker can be switched on or off separately. By default, both micro-
phone and loudspeaker are switched on.

The microphone control is not valid for OpenStage 20E, as this model has no built-
> in microphone.

Administration via WBM

Speech > Audio Settings

Administration via Local Phone

|---
Administration
|--- Speech
|--- Audio Settings
|--- Disable microphone
|--- Disable loudspeech

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Applications

3.15 Applications

3.15.1 XML Applications/Xpressions

3.15.1.1 Setup/Configuration
The XML interface enables server-based applications with a set of GUI elements. The techno-
logies commonly used in web applications can be used: Java Servlets, JSP, PHP, CGI etc., de-
livered by servers such as Tomcat, Apache, Microsoft IIS.

Applications are available only for OpenStage 60/80 phones using firmware V1R3
> onwards.

A maximum number of 20 XML applications can be configured on OpenStage 60/80

> phones.

An XML application can be started by using the v key to navigate to the Applications tab and
then selecting an application, or by assigning it to a program key (System > Features > Program
keys).

Xpressions is a special Unified Communications application which also uses the

> XML interface. Thus, the configuration is just the same as with other XML applicati-
ons, except a few parameters, which are pre-configured. For details, please refer to
the relevant Xpressions documentation. When configured on the phone, a press on
x will invoke this application.

XML Phonebook (V1R5 onwards) is a preconfiguration intended for a regular XML

> application with phonebook functionality. When configured on the phone, a press on
u will invoke this application, in place of the personal (local) or corporate (LDAP)
phonebook.

For detailed information about the OpenStage XML application interface, please see the Open-
Stage 60/80 XML Applications Developer’s Guide. You can find the current version under
http://wiki.siemens-enterprise.com/index.php/OpenStage_XML_Applications
To set up a new XML application, enter the access data for the application on the server, which
is described in the following.
The Display name can be defined freely. This name will appear in the applications tab once
the application is configured, and it will appear in a newy created tab when the application is
running. With Xpressions, this value is predefined as "Xpressions".

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The Application name is used by the phone software to identify the XML application running
on the phone. With Xpressions, this value is predefined as "Xpressions".
The Protocol for exchanging XML data with the server-side program can be set to "HTTP" or
"HTTPS".
The HTTP Server address is the IP address or domain name of the server which hosts the
remote program. Server port number specifies the corresponding port.
Program name specifies the relative path to the servlet or to the first XML page of the applica-
tion on the server. The relative path refers to the root directory for documents on the web serv-
er. The program name cannot be longer than 100 characters.
XML trace enabled determines whether debugging information is sent to a special debugging
program on the remote server. The relative path for the debugging program is given by the De-
bug program name parameter.
From V1R5 onwards, XML applications can have internal tabs, if desired. The number of these
tabs is specified in Number of tabs.
Tab 1...3 Display Name provides the label text for the corresponding tab.
Tab 1...3 Application Name is required if the application has internal tabs. This is a unique
name for the specified tab. The remote program will use this name to provide the tab with
specific content.
Auto restart / Restart after change (V2): If checked, a running XML application is automati-
cally restarted after it has been modified. Please note that a restart will take place even if no
changes have been made for the application selected for modification in the Modify application
mask, and Submit has been pressed. After the XML application has restarted, this option is au-
tomatically unchecked. If Auto restart is checked whilst the XML application is not running,
there will be no restart, and the option is automatically unchecked.

Data required
• Display name: Program name to be displayed on the phone.
Value specifications:
• It must be unique on the phone.
• It cannot contain the ’^’ character.
• It cannot not be empty.
• Its length cannot not exceed 20 characters.
• Application name: Used internally to identify the XML application running on the phone.
Value specifications:
• It must be unique on the phone.

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• It cannot contain non-alphanumeric characters, spaces for instance.

• The first character must be a letter.
• It must not be empty.
• Its length must not exceed 20 characters.
• Protocol: Communication protocol for the data exchange with the server.
Value range: "HTTP", "HTTPS".
Default: "HTTPS".
• HTTP Server address: IP address or domain/host name of the server that provides the
application or the XML document.
• Server port number: Number of the port that the server uses to provide the application or
XML document.
• Program name: Relative path to the servlet or to the first XML page of the application on
the server.
• XML trace enabled: Enables or Disables the debugging of the XML application.
Value range: "Yes", "No".
Default: "No".
• Debug program name: The relative path to a special servlet that receives the debug in-
formation.

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Administration via WBM (up to V1R4)

Applications > XML Applications > Add application

Applications > XML Applications > Modify application

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Administration via WBM (V1R5 onwards)

Applications > XML Applications > Add application

Applications > XML Applications > Modify application

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Administration via Local Phone (up to V1R4)

|--- Administration
|--- Applications
|--- XML
|--- Add application
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name

Administration via Local Phone (V1R5 onwards)

|---
Administration
|--- Applications
|--- XML
|--- Add application
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name
|--- Number of tabs
|--- Tab 1 display name
|--- Tab 1 application name
|--- Tab 2 display name
|--- Tab 2 application name
|--- Tab 3 display name
|--- Tab 3 application name
|
--- Restart after change

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3.15.1.2 HTTP Proxy

For the HTTP data transfer between the phone and the server hosting the remote program, an
HTTP proxy can be used.
First, the proxy itself must be configured. Enter the IP address of the proxy it in the Network >
IP configuration > HTTP proxy parameter, and the corresponding port in the Network > Port
configuration > HTTP proxy parameter.
Use proxy enables or disables the use of the proxy. If disabled, the phones connects directly
to the server. By default, the use of a proxy is disabled.

Administration via WBM

Applications > XML Applications > Add application

Applications > XML Applications > Modify application

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Network > IP Configuration

Administration via Local Phone

|---
Administration
|--- Applications
|--- XML
|--- Add application
| |--- Use proxy
|--- Add Xpressions
|--- Use proxy

|---
Administration
|--- Network
|
--- IP Configuration
|
--- HTTP proxy

|--- Administration
|--- Network
|
--- Port configuration
|
--- HTTP proxy

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3.15.1.3 Modify an Existing Application

An existing application can be modified by changing its parameters. Please ensure to select the
desired application before changing the parameters.

Administration via WBM

Applications > XML applications > Modify application

Administration via Local Phone

|---
Administration
|--- Applications
|--- XML
|--- <Application to be modified>
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name

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3.15.1.4 Remove an Existing Application

An existing application can be removed. Please ensure to select the desired application before
changing the parameters.

Administration via WBM

Applications > XML applications > Modify application

Administration via Local Phone

Select the application to be deleted, and, in the context menu, select Remove & exit.
|---
Administration
|--- Applications
|--- XML
|--- <Application to be deleted>

3.15.1.5 Application Start by Program Key

To offer more convenience to the user, a previously configured application can be started by a
freely programmable key. For this purpose, the appropriate Application name and a Key label
must be entered.

Administration via WBM

System > Features > Program Keys

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Password

3.16 Password
The passwords for user and administrator can be set here. They have to be confirmed after en-
tering. The factory setting is "123456"; it should be changed after the first login.

Administration via WBM

Authentication > Change Admin password

Authentication > Change User password

Administration via Local Phone

|---
Administration
|--- Password
|--- Admin
|--- Confirmation
|--- User
|--- Confirmation

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Troubleshooting: Lost Password

3.17 Troubleshooting: Lost Password

If the administration and/or user password is lost, and there is no DLS available, new passwords
must be provided. For this purpose, a factory reset is necessary. Take the following steps to
initiate a factory reset:
1. On the phone, press the v key to activate the administration menu (the v key toggles be-
tween the user’s configuration menu and the administration menu).
2. Press the number keys 2-8-9 simultaneously. The factory reset menu opens.
3. In the input field, enter the special password for factory reset: "124816".
4. Confirm by pressing i.

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Restart Phone

3.18 Restart Phone

If necessary, the phone can be restarted from the administration menu.

Administration via WBM

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3.19 Factory Reset

This function resets all parameters to their factory settings. A special reset password is required
for this operation: "124816".

Administration via WBM

Maintenance > Factory reset

Administration via Local Phone

|--- Administration
|--- Maintenance
|--- Factory reset

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SSH - Secure Shell Access (V2)

3.20 SSH - Secure Shell Access (V2)

With firmware V2, the phone’s operating system can be accessed via SSH for special trouble-
shooting tasks. Hereby, the administrator is enabled to use the built-in Linux commands. As
soon as SSH access has been enabled using the WBM, the system can be accessed by the
user "admin" for a specified timespan. When this timespan has expired, no connection is pos-
sible any more. The user "admin" has the following permissions:
• Log folder and files: read only
• User data folder and files: read/write access
• Opera deploy folders and files: read only
• Version folder: read/write access; version files: read only

It is not possible to logon as root via SSH.

>
When Enable access is enabled, and the parameters described underneath are specified,
SSH access is activated. By default, SSH access is disabled.
With the Session password parameter, a password for the "admin" user is created. This pass-
word is required. It will be valid for the timespan specified in the parameters described under-
neath.
Access minutes defines the timespan in minuts within which the SSH connection must be es-
tablished. After it has expired, a logon via SSH is not possible. The possible values are 1, 3, 5,
10, 15.
Session minutes defines the maximum length in minutes for an SSH connection. After it has
expired, the "admin" user is logged out. The possible values are 5, 10, 20, 30, 60.

Administration via WBM

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Display License Information

3.21 Display License Information

The license information for the OpenStage phone software currently loaded can be viewed via
the local menu.
|--- Administration
|--- Licence information

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Diagnostics

3.22 Diagnostics

Some of the diagnostic tools and functions may reveal personal data of the user,
> such as caller lists. Thus, with regards to data privacy, it is recommended to inform
the user when diagnostic functions are to be executed.

3.22.1 Display General Phone Information

General information about the status of the phone can be displayed if desired.

Displayed Data
• MAC address: Shows the phone’s MAC address.
• Software version: Displays the version of the phone’s firmware.
• Last restart: Shows date and time of the last reboot.

Display on the WBM

General information

Display on the Local Phone

|--- Administration
|--- General Information
|--- MAC address
|--- Software version
|--- Last restart

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3.22.2 LAN Monitoring

The LAN port mirror facility allows for monitoring all network traffic at the phone’s LAN port. For
further information, see Section 3.2.1, “LAN Port Settings”.
Additionally, there is a possibility to monitor LAN traffic and port settings in the Local user menu:
|--- User
|--- Network information
|--- IP address
|--- WBM URL
|--- DNS domain
|--- LAN RX
|--- LAN TX
|--- PC RX
|--- PC TX
|--- LAN autonegotiated
|--- LAN information
|--- PC autonegotiated
|--- PC information

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3.22.3 LLDP-MED
When the phone is connected to a switch with LLDP-MED capabilities, it can receive a VLAN
ID and QoS parameters and advertise its own network-related properties. The data is ex-
changed in TLV (Type-Length-Value) format.

This function is available with firmware V1R5 onwards.

>
Both sent and received LLDP-MED data can be monitored at the administrator interface.

For details on LLDP-MED, please refer to the ANSI/TIA-1057 standard.

>
For a network configuration example that shows LLDP-MED in operation, please refer to
Section 4.4, “An LLDP-Med Example”.

Displayed Data
• Extended Power: Power Consumption; relevant for PoE.
• Network policy (voice): VLAN ID and QoS (Quality of Service) parameters for voice trans-
port.
• Network policy (signalling): VLAN ID and QoS (Quality of Service) parameters for sig-
nalling.
• LLDEP-MED capabilities: The LLDP-MED TLVs supported by the phone and the switch
as well as the specific device class they belong to.
• MAC_Phy configuration: Identifies the possible duplex and bit-rate capability of the send-
ing device, its current duplex and bit-rate capability, and whether theses settings are the
result of auto-negotiation during the initialization of the link, or of manual set override ac-
tions.
• System capabilities: The devices advertise their potential and currently enabled func-
tions, e. g. "Bridge", "Telephone".
• TTL: Time To Live. This parameter determines how long the TLVs are valid. When expired,
the device will send a new set of TLVs.

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View Data From WBM

Diagnostics > LLDEP-MED TLVs

View Data From Local Menu

If both sent and received values are concordant, OK is appended to the parameter. If not, an
error message is displayed.
|--- Administration
|--- Network
|--- LLDP-MED operation
|--- Extended Power
|--- Network policy (voice)
|--- LLDEP-MED cap’s
|--- MAC_Phy config
|--- System cap’s
|
--- TTL

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3.22.4 IP Tests
For network diagnostics, the OpenStage phone can ping any host or network device to deter-
mine whether it is reachable. Additionally, the IP route to a host or network device can be traced
using the traceroute tool contained in the phone software.
The Pre Defined Ping tests provide pinging for a pre-defined selection of servers: DLS, SIP
server, and SIP registrar.
Ping tests enables the pinging of a random IP address.
The Pre Defined Trace tests provide traceroute tests for a pre-defined selection of servers:
DLS, SIP server, and SIP registrar.
Traceroute enables traceroute tests for a random IP address.

Administration via WBM

Diagnostics > Miscellaneous > IP tests

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3.22.5 Process and Memory Information

The processes currently running on the phone’s operating system as well as their CPU and
memory usage can be monitored here. 100 processes are monitored on the web page. For fur-
ther information, please refer to the manual of the "top" command for Unix/Linux systems, or to
related documentation.
With firmware version V2, the amount of free memory is checked on a regular basis in order to
prevent problems caused by low memory. This check determines whether a recovery is neces-
sary.
When Disable reboot is checked, no reboot will take place when a memory problem has been
found. However, recovery requires a reboot.
The recovery process will be triggered when the available main memory (RAM) falls below a
given threshold value. As memory consumption is assumed to be higher during working hours,
two thresholds are configurable. The High Threshold (MBs) parameter defines the threshold
for off-time. For OpenStage 15/20/40, the default value is 10 MB, and for OpenStage 60/80, it
is 30 MB. With Low Threshold (MBs), the threshold for off-time is defined. For OpenStage 15/
20/40, the default value is 8 MB, and for OpenStage 60/80, it is 20 MB.
The beginning and end of the working hours are defined in 24 hours format with Working Hour
Start (Default: 5) and Working Hour End (Default: 24).
When memory shortage has occured, information about the incident is written to a log file which
can be viewed via the Download memory info file link. If there has been a previous case of
memory shortage, the corresponding log file can be viewed via Download memory info file.

Administration via WBM (up to V1R5)

Diagnostics > Miscellaneous > Memory information

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Administration via WBM (V2)

Diagnostics > Miscellaneous > Memory information

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3.22.6 Fault Trace Configuration

Error tracing and logging can be configured separately for all components, i. e. the services and
applications running on the OpenStage phone. The resulting files can be viewed in the WBM
web pages over the Download links.

The File size (bytes) parameter sets the maximum file size. When the maximum size is
reached, the file is deleted, and a new file is generated. The trace data is then written to the
new file. The default value is 65536.
The Trace timeout (minutes) determines when to stop tracing, i. e. writing to the trace file.
When the value is 0, no trace file will be written.
If Automatic clear before start is checked, the existing trace file will be deleted on pressing
the Submit button, and a new, empty trace file will be generated. By default, it is unchecked.
You can read the log files by clicking on the appropriate hyperlinks (the hyperlinks work only if
the file in question has been created). The following logs can be viewed:
• Download trace file
The trace data according to the settings specified for the services.
• Download boot file (not present with V2)
The system messages of the booting process. With firmware version V2, these messages
will be incorparated in the syslog file (see Download syslog file underneath).
• Download saved trace file
Normally, the trace file is saved only in the phone RAM. When the phone restarts in a con-
trolled manner, the trace file will be saved in permanent memory.
• Download saved boot file (not present with V2)
Normally, the boot file is saved only in the phone RAM. When the phone restarts in a con-
trolled manner, the boot file will be saved in permanent memory. With firmware version V2,
these messages will be incorparated in the syslog file (see Download syslog file under-
neath).
• Download upgrade trace file
The trace log created during a software upgrade.
• Download upgrade error file (not present with V2)
The error messages created during a software upgrade. With firmware version V2, these
messages will be incorparated in the syslog file (see Download syslog file underneath).
• Download exception file
If an exceptions occurs in a process running on the phone, a message is written to this file.
• Download old exception file (not present with V2)
The exception file is stored permanent memory. When the file has reached its size limit, it
will be saved as old exception file, and the current exception file is emptied for future mes-
sages. The old exception file can be viewed here.
• Download old trace file

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The trace file is stored permanent memory. When the file has reached its size limit, it will
be saved as old trace file, and the current exception file is emptied for future messages.
The old trace file can be viewed here.
• Download error file (not present with V2)
All error messages the phone has created, according to the settings for the individual ser-
vices.
• Download syslog file
Messages from the phone’s operating system.
• Download old syslog file (V2)
Old messages from the phone’s operating system.
• Download saved syslog file (V2)
Saved messages from the phone’s operating system.
• Download Database file
Configuration parameters of the phone in SQLite format.
• Download HPT remote service log file
Log data from the HPT service.
• Download dial plan file
If a dial plan has been uploaded to the phone, it is displayed here, along with its status (en-
abled/disabled) and error status. For details, please refer to Section 3.9.3, “Dial Plan (V2)”
and Section 4.5, “Dial Plan (V2)”.
By pressing Submit, the trace settings are submitted to the phone. With Reset, the recent
changes can be canceled.
The following trace levels can be selected:
• OFF: Default value. Only error messages are stored.
• ERROR: Error messages are stored.
• TRACE: Trace messages are stored. These contain detailed information about the pro-
cesses taking place in the phone.
• DEBUG: All types of messages are stored.

Brief Descriptions of the Components/Services

• Administration
Deals with the changing and setting of parameters within the phone database, from both
the User and Admin menus.
• Application framework
All applications within the phone, e.g. Call view, Call log or Phonebook, are run within the
application framework. It is responsible for the switching between different applications and
bringing them into and out of focus as appropriate.
• Application menu
This is where applications to be run on the phone can be started and stopped.

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• Bluetooth service
Handles the Bluetooth interactions between external Bluetooth devices and the phone.
Bluetooth is available only on OpenStage 60/80 phones.
• Call log
The Call log application displays the call history of the phone.
• Call view
Handles the representation of telephony calls on the phone screen.
• Certificate management
Handles the verification and exchange of certificates for security and verification purposes.
• Communications
Involved in the passing of call related information and signaling to and from the CSTA ser-
vice.
• Component registrar
Handles data relating to the type of phone, e.g. OpenStage 20/40 HFA/SIP, OpenStage 60/
80 HFA/SIP.
• CSTA service
Any CSTA messages are handled by this service. CSTA messages are used within the
phone by all services as a common call progression and control protocol.
• Data Access service
Allows other services to access the data held within the phone database.
• Desktop
Responsible for the shared parts of the phone display. Primarily these are the status bar at
the top of the screen and the FPK labels.
• Digit analysis service
Analyses and modifies digit streams which are sent to and received by the phone, e.g. ca-
nonical conversion.
• Directory service
Performs a look up for data in the phonebook, trying to match incoming and outgoing num-
bers with entries in the phonebook.
• DLS client management
Handles interactions with the DLS (Deployment Service).
• Health service
Monitors other components of the phone for diagnostic purposes and provides a logging
interface for the services in the phone.
• Help
Handles the help function.
• Instrumentation service
Used by the Husim phone tester to exchange data with the phone for remote control, test-
ing and monitoring purposes.
• Java

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Any Java applications running on the phone will be run in the Java sandbox controlled by
the Java service.
• Journal service
Responsible for saving and retrieving call history information, which is used by the Call log
application.
• Media control service
Provides the control of media streams (voice, tones, ringing etc. ) within the phone.
• Media processing service
This is a layer of software between the media control service, the tone generation, and
voice engine services. It is also involved in the switching of audio devices such as the hand-
set and loudspeaker.
• Mobility service
Handles the mobility feature whereby users can log onto different phones and have them
configured to their own profile.
• OBEX service
Involved with Bluetooth accesses to the phone.
Bluetooth is available only on OpenStage 60/80 phones.
• Openstage client management
Provides a means by which other services within the phone can interact with the database.
• Phonebook
Responsible for the phonebook application.
• POT service (not present with V2)
Takes over control of basic telephony if the callview application fails.
• Performance Marks
Aid for measuring the performance of the phone. For events triggered by the user, a per-
formance mark is written to the trace file, together with a timestamp in the format hh:mm:ss
yyyy.milliseconds, and information about the event. The timespan between two perfor-
mance marks is an indicator for the performance of the phone.

The trace level must be set to "TRACE" or "DEBUG".

>
• Password management service
Verifies passwords used in the phone.
• Physical interface service
Handles any interactions with the phone via the keypad, mode keys, fixed feature buttons,
clickwheel and slider.
• Service framework
This is the environment within which other phone services operate. It is involved in the
starting and stopping of services.

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• Service registry
Keeps a record of all services currently running inside the phone.
• SIP call control
Contains the call model for the phone and is associated with telephony and call handling.
• SIP messages
Traces the SIP messages exchanged by the phone.

After changing the level for the tracing of SIP messages, the phone must be reboo-
> ted. Otherwise the changes would have no effect.

• SIP signalling
Involved in the creation and parsing of SIP messages. This service communicates directly
with the SIP stack.
• Sidecar service
Handles interactions between the phone and any attached sidecars.
• Team Service
Primarily concerned with keyset operation.
• Tone generation service
Handles the generation of the tones and ringers on the phone.
• Transport service
Provides the IP (LAN) interface between the phone and the outside world.
• USB backup service (V1R3 onwards)
Used to make backup/restore to/from USB stick by using password. This item is available
in the phone GUI.
• vCard parser service (V1R3 onwards)
Handles parsing and identification of VCard information while sending or getting VCards
via Bluetooth.
• Voice engine
Provides a switching mechanism for voice streams within the phone. This component is
also involved in QDC, Music on hold and voice instrumentation.
• Voice mail
Handles the voice mail functionality.
• Voice recognition (V1R3 onwards)
Used by the voice dial facility for recognizing spoken dialing commands.
• Web server service
Provides access to the phone via web browser.
• 802.1x service (V1R3 onwards)
Provides authentication to devices attached to a LAN port, establishing a point-to-point
connection or preventing access from that port if authentication fails. The service is used
for certain closed wireless access points.

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• Clock service
Handles the phone’s time and date, including daylight saving and NTP functionality.

Administration via WBM (up to V1R5)

Diagnostics > Fault Trace Configuration

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Administration via WBM (V2)

Diagnostics > Fault Trace Configuration

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3.22.7 Easy Trace Profiles

In order to simplify tracing for a specific problem, the tracing levels can be adjusted using pre-
defined settings. The Easy Trace profiles provide settings for a specific area, e. g. call connec-
tion. On pressing Submit, those pre-defined settings are sent to the phone. If desired, the set-
tings can be modified anytime using the general mask for trace configuration under
Diagnostics > Fault Trace Configuration (see Section 3.22.6, “Fault Trace Configuration”).
If desired, the tracing for all services can be disabled (see Section 3.22.7.23, “No Tracing for
All Services”).
The following sections describe the Easy Trace profiles available for the phone.

3.22.7.1 Bluetooth Handsfree

Diagnostics > Easy Trace Profiles > Bluetooth handsfree profile

3.22.7.2 Bluetooth Headset

Diagnostics > Easy Trace Profiles > Bluetooth headset profile

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3.22.7.3 Call Connection

Diagnostics > Easy Trace Profiles > Call connection

This Easy Trace profile contains the tracing of SIP messages. Please note that after
> changing the level for the tracing of SIP messages, the phone must be rebooted.

3.22.7.4 Call Log

Diagnostics > Easy Trace Profiles > Call log problems

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3.22.7.5 LDAP Phonebook

Diagnostics > Easy Trace Profiles > Phonebook (LDAP) problems

3.22.7.6 DAS Connection

Diagnostics > Easy Trace Profiles > DAS connection

3.22.7.7 DLS Data Errors

Diagnostics > Easy Trace Profiles > DLS data errors

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3.22.7.8 802.1x

Diagnostics > Easy Trace Profiles > 802.1x

3.22.7.9 Help Application

Diagnostics > Easy Trace Profiles > Help application problems

3.22.7.10 Sidecar

Diagnostics > Easy Trace Profiles > Sidecar problems

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3.22.7.11 Key Input

Diagnostics > Easy Trace Profiles > Key input problems

3.22.7.12 LAN Connectivity

Diagnostics > Easy Trace Profiles > LAN connectivity problems

3.22.7.13 Local Phonebook

Diagnostics > Easy Trace Profiles > Phonebook (local) problems

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3.22.7.14 Messaging

Diagnostics > Easy Trace Profiles > Messaging application problems

3.22.7.15 Mobility

Diagnostics > Easy Trace Profiles > Mobility problems

3.22.7.16 Phone administration

Diagnostics > Easy Trace Profiles > Phone administration problems

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3.22.7.17 Server based applications

Diagnostics > Easy Trace Profiles > Server based application problems

3.22.7.18 Speech

Diagnostics > Easy Trace Profiles > Speech problems

3.22.7.19 Tone

Diagnostics > Easy Trace Profiles > Tone problems

3.22.7.20 USB Backup/Restore

Diagnostics > Easy Trace Profiles > USB backup/restore

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3.22.7.21 Voice Dialling

Diagnostics > Easy Trace Profiles > Voice recognition problems

3.22.7.22 Web Based Management

Diagnostics > Easy Trace Profiles > Web based management

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3.22.7.23 No Tracing for All Services

Diagnostics > Easy Trace Profiles > Clear all profiles

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3.22.8 Bluetooth Advanced Traces (V2)

For OpenStage 60/80 phones with firmware V2, low level Bluetooth traces can be controlled
and viewed via web interface, in addition to the tracing facilities available in previous firmware
versions (see Section 3.22.6, “Fault Trace Configuration”). Internally, the phone uses the hc-
dump utility for creating the traces. It is also possible to run the trace from the shell via SSH (for
information about the SSH access, please refer to Section 3.20, “SSH - Secure Shell Access
(V2)”).
If Automatic clear before start is enabled, the log file will be emptied before the Start button
is pressed, so that the log file will only containd newly created entries. By default, this param-
eter is enabled.
The File size (Max 6290000 bytes) parameter determines the maximum size of the log file. If
this value is exceeded, no more data will be written to the file. The default value is 265536.
If Extended dump is enabled, all hexadecimal and ASCII data is displayed for each packet. If
disabled, only the packet type is displayed. By default, this parameter is enabled.
If Verbose decoding is enabled, the packets are decoded in a more verbose way. By default,
this parameter is enabled.
With the Start/Stop button, tracing is started or halted. The label depends on whether tracing
is active or not.
On clicking the Download trace file link, the trace file is displayed.
With Submit, the changes on the parameters described above are sent to the phone.
With Reset, parameter changes that have been made in the form, but not yet sent to the phone,
are cancelled.

Administration via WBM

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3.22.9 QoS Reports

3.22.9.1 Conditions and Thresholds for Report Generation

For details about the functionality, please refer to the release notes.
>
The generation of QoS (Quality of Service) reports which are sent to a QCU server (see Sec-
tion 3.3.8, “SNMP”) is configured here.

Data required
• Report mode: Sets the conditions for generating a QoS report.
Value range:
• "OFF": No reports are generated.
• "EOS Threshold exceeded": Default value. A report is created if a) a telephone con-
versation longer than the Minimum session length has just ended, and b) a threshold
value has been exceeded during the conversation.
• "EOR Threshold exceeded": A report is created if a) the report interval has just
passed, and b) a threshold value has been exceeded during the observation interval.
• "EOS (End of Session)": A report is created if a telephone conversation longer than
the Minimum session length has just ended.
• "EOR (End of Report Interval)": A report is created if the report interval has just
passed.
• Report interval (seconds): Time interval between the periodical observations.
Default: 60.
• Observation interval (seconds): During this time interval, the traffic is observed.
Value: 10.
• Minimum session length (100 millisecond units): When the Report mode is set to "EOS
Threshold exceeded" or "EOS (End of Session)", a report can be created only if the dura-
tion of the conversation exceeds this value.
Default: 20.
• Maximum jitter (milliseconds): When the jitter exceeds this value, a report is generated.
Default: 20.
• Average round trip delay (milliseconds): When the average round trip time exceeds this
value, a report is generated.
Default: 100.

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Non-compressing codecs / Compressing codes:

• Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi-
mum value during the observation interval, a report is created.
Default: 10.
• Consecutive lost packets: When the number of lost packets following one another ex-
ceeds this maximum value during the observation interval, a report is created.
Default: 2.
• Consecutive good packets: When the number of good packets following one another falls
below this minimum value, a report is created.
Default: 8.
• Resend last report: If checked, the previous report is sent once again on pressing Sub-
mit.
Value range: "Yes", "No".
Default: "No".
The transmission of report data can be triggered manually by pressing Send now in the local
menu.

Administration via WBM

Diagnostics > QoS Reports > Generation

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Administration via Local Phone

|--- Administration
|--- Network
|--- QoS
|--- Reports
|--- Generation
| |--- Mode
| |--- Report interval
| |--- Observe interval
| |--- Minimum session length
|--- Send now
|--- Thresholds
|--- Maximum jitter
|--- Round-trip delay
|--- Non-compressing:
|--- ...Lost packets (K)
|--- ...Lost consecutive
|--- ...Good consecutive
|--- Compressing:
|--- ...Lost packets (K)
|--- ...Lost consecutive
|--- ...Good consecutive

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3.22.9.2 View Report

OpenStage phones generate QoS reports using a HiPath specific format, QDC (QoS Data Col-
lection). The reports created for the last 6 sessions, i. e. conversations, can be viewed on the
WBM.
To enable the generation of reports, please ensure that:
• the switch QoS traps to QCU (System > SNMP) is activated (see Section 3.3.8, “SNMP”);
• the conditions for the generation of reports are set adequately (see Section 3.22.9.1, “Con-
ditions and Thresholds for Report Generation”).
For details about QoS reports on HiPath devices, see the HiPath QoS Data Collection V 1.0
Service Manual.
A QoS report contains the following data:
• Start of report period - seconds: NTP time in seconds for the start of the report period.
• Start of report period - fraction of seconds: Additional split seconds to be added to the
seconds for an exact start time.
• End of report period - seconds: NTP time in seconds for the end of the report period.
• End of report period - fraction of seconds: Additional split seconds to be added to the
seconds for an exact end time.
• SNMP specific trap type: The trap type is a 5 bit value calculated from a list of threshold-
exceeding bits. Every time a threshold is exceeded, the associated bit is set, otherwise it
is cleared.
The trace type bits are defined as follows:
• Bit 0: Jitter threshold was exceeded.
• Bit 1: Delay threshold was exceeded.
• Bit 2: Threshold for lost packets was exceeded.
• Bit 3: Threshold for consecutive lost packets was exceeded.
• Bit 4: Threshold for consecutive good packets was exceeded.
• IP address (local): IP address of the local phone.
• Port number (local): RTP receiving port of the local phone.
• IP address (remote): IP address of the remote phone that took part in the session.
• Port number (remote): RTP sending port of the local phone.
• SSRC (receiving): RTP Source Synchronization Identifier of the local phone.
• SSRC (sending): RTP Source Synchronization Identifier of the remote phone.
• Codec: Number of the Payload Type applied in the session; see RFC 3551 (Table 4 and 5).
• Maximum packet size: Maximum size (in ms) of packets received during the report inter-
val.

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• Silence suppression: Number of silence suppression activation objects found in the RTP
stream received. A silence suppression activation object is defined as a period of silence
when no encoded voice signals were transmitted by the sender.
• Count of good packets: Total amount of good packets.
• Maximum jitter: Maximum jitter (in ms) found during the report interval.
• Maximum inter-arrival jitter: Maximum of the interarrival jitter values (in ms). The interar-
rival jitter is the smoothed absolute value of the jitter measurements. It is calculated con-
tinuously. For details about the calulation, see RFC 3550.
• Periods jitter threshold exceeded: Number of observation intervals in which the
threshold for maximum jitter was exceeded.
• Round trip delay: Average value of delay calculated for each RTCP packet. The first value
is available after about 15 sec.
• Round trip delay threshold exceeded: Set to "true" if the average round trip delay
threshold value was exceeded in the report interval.
• Count of lost packets: Number of packets lost in the course of speech decoding.
• Count of discarded packets: Number of the packets discarded without transferring the
contents.
• Periods of lost packets: Number of observation intervals in which the threshold for lost
packets was exceeded.
• Consecutive packet loss (CPL): List of sequences consecutive packets that were all lost,
grouped according to the amount of packets per sequence. The first number in the list
counts single lost packets, the second number counts sequences of two lost packets, and
so on. The last number counts sequences of more than 10 lost packets.
• Periods of consecutive lost packets: Number of observation intervals in which the
threshold for consecutive lost packets was exceeded.
• Consecutive good packets (CGP): List of sequences consecutive packets that were all
processed, grouped according to the amount of packets per sequence. The first number in
the list counts single good packets, the second number counts sequences of two good
packets, and so on. The last number counts sequences of more than 10 good packets. All
values are reset to 0 after an interval without packet loss.
• Periods of consecutive good packets: Number of intervals in which the count of lost
packets went below the threshold.
• Count of jitter buffer overruns: Number of packets rejected because the jitter buffer was
full.
• Count of jitter buffer under-runs: Increased by one whenever the decoder requests new
information on decoding and finds an empty jitter buffer.
• Codec change on the fly: The value is 1, if there has been a codec or SSRC change dur-
ing the observation period, and 0, if there has been no change.
• Periods with at least one threshold exceeded: Number of observation intervals with at
least one threshold exceedance. If there is no data, the value is 255. The threshold values
included are:

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• maximum jitter;
• lost packets;
• consecutive lost packets;
• consecutive good packets.
• HiPath Switch ID: Unique number identifying the HiPath switch to which the endpoints are
assigned.
• LTU number: In HiPath 4000 only, the shelf identification is taken from the shelf containing
a gateway.
• Slot number: The slot number where the phoneis connected in the shelf.
• Endpoint type: Type of the local phone.
• Version: Software version of the local phone.
• Subscriber number type: Type of subscriber number assigned to the local phone. The
possible types are:
• 1: local number, extension only;
• 2: called number, network call
• 3: E.164 number of the local phone.
• Subscriber number: Subscriber number of the local phone.
• Call ID: SIP call id.
• MAC address: MAC address of the local phone.

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Data viewing via WBM

Diagnostics > QoS reports > View Session Data

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3.22.10 Core dump

If Enable core dump is checked, a core dump will be initiated in case of a severe error. The
core dump will be saved to a file. By default, this function is activated.
When File size unlimited is checked, there is no size limit for the core dump file. By default, it
is not checked.
The maximum size for core dump files in MBytes can be chosen in the Limited file size (MBs)
field. The possible values are 1, 5, 10, 25, 50, 75, and 100. The default value is 100.
If Delete core dump is activated, the current core dump file is deleted on Submit. By default,
this is not activated.
If one or more core dump file exist, hyperlinks for downloading will be created automatically.

Administration via WBM

Diagnostics > Miscellaneous > Core dump

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3.22.11 Remote Tracing - Syslog

All trace messages created by the components of the phone software can be sent to a remote
server using the syslog protocol. This is helpful especially for long-term observations with a
greater number of phones.

This function is available form firmware version V1R4 onwards.

>
To enable remote tracing, Remote trace status must be set to "Enabled". Furthermore, the IP
address of the server receiving the syslog messages must be entered in Remote ip, and the
corresponding server port must be given in Remote port.

Administration via Local Phone

|--- Administration
|
--- Maintenance
|--- Remote trace
|--- Remote trace status
|--- Remote ip
|--- Remote port

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3.22.12 HPT Interface (For Service Staff)

For special diagnosis and maintenance tasks, the service staff may employ the HPT tool, which
is able to control and observe an OpenStage phone remotely. For security reasons, this tool
can only be used when a dongle key file is uploaded to the phone (see Section 3.12.10, “HPT
Dongle Key”). This key is accessable to the service staff only. It is specific for a particular SIP
firmware version, but it will also be valid for previous versions.
There are 2 types of HPT sessions, control session and observation session.
A control session allows for activating phone functions remotely. When a control session is es-
tablished, the following changes will occur:
• The display shows a message indicating that remote service is active.
• Handset, microphone, speaker, headset, and microphone are disabled.
An observation session allows for supervising events on the phone, like, for instance, pressing
a key, incoming calls or navigating in the menus. Before an observation session is started, the
user is prompted for allowing the observation. During an observation session, the phone oper-
ates normally, including loudspeaker, microphone and ringer. Thus, the local user can demon-
strate an error towards the service staff that is connected via HPT.
The HPT interface is enabled by downloading the dongle key file to the phone (see Section
3.12.10, “HPT Dongle Key”). It can be disabled via local menu or WBM. Thereby, the dongle
key file is deleted. To enable the HPT interface again, the file must be downloaded anew.
The session data is written to a log file on the phone. It can be downloaded from the Diagnostics
> Fault trace configuration menu (see Section 3.22.6, “Fault Trace Configuration”).

Administration via WBM (Disable)

Maintenance > HPT interface

Administration via Local Phone (Disable)

|--- Administration
|--- Maintenance
|--- Disable HPT / Enable HTP

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3.23 Bluetooth
The Bluetooth interface can be enabled or disabled in the admin menu. By default, it is enabled.
If Bluetooth is enabled, the user has the possibility to activate or deactivate it.
In version V1R3 onwards, the Bluetooth address is displayed.

Bluetooth is available only on OpenStage 60/80 phones.

>
Administration via WBM

V1R2: Bluetooth

V1R3 and onwards: System > Features > Feature access > Services

V1R4 and onwards: System > Features > Configuration

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Administration via Local Phone

In V1R2, only enabling or disabling Bluetooth is possible via the local admin menu:
|--- Administration
|--- Bluetooth
|--- Enable

In V1R3 and onwards, only the device address can be viewed via the local admin menu:
|--- Administration
|--- System
|--- Features
|--- Configuration
|--- Bluetooth
|--- Local device address

In V1R5 onwards, Bluetooth can be enabled or disabled, and the device address can be viewed
via the local admin menu:
|---
Administration
|--- System
|--- Features
|--- Configuration
|--- Bluetooth
|--- Local device address
|--- Enable

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Canonical Dialing

4 Examples and HowTos

4.1 Canonical Dialing

4.1.1 Canonical Dialing Settings

The following example shows settings suitable for the conversion of given dial strings to canon-
ical format. The example phone is located in Nottingham, UK.

Parameter Example value Explanation

Local country code 44 International country code for the UK.
National prefix digit 0 Used in front of national codes when dialled
without international prefix.
Local national code 115 Area code within the UK (here: Nottingham).
Minimum local number 7 Minimum number of digits in a local PSTN
length number (e. g. 3335333 = 7 digits).
Local enterprise node 780 Prefix to access Nottingham numbers from
within the Siemens network.
PSTN access code 9 Prefix to make an international call in the UK.
Operator codes 0, 7800 Set of numbers to access the local operators.
Emergency numbers 999, 555 Set of numbers to access emergency ser-
vices.
Initial extension digits 2, 3, 4, 5, 6, 8 1st digits of numbers that are used for extensi-
on numbers on the local node.

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Canonical Dialing

4.1.2 Canonical Dial Lookup

The following example shows settings suitable for recognizing incoming numbers and assign-
ing them to entries in the local phone book, and for generating correct dial strings from phone
book entries, depending on whether the number is internal or external.

Parameter Example value Explanation

Local code <1> 780 Enterprise node prefix (here: Nottingham).
International code <1> +44115943 Equivalent prefix to access numbers on this
node from the PSTN. Here, the prefix used by
the PSTN (DID/DDI: direct inward dialing) is
943, which differs from the enterprise node
prefix used within the enterprise network.
Local code <2> 722 Enterprise node prefix (here: Munich).
International code <2> +4989722 Equivalent prefix to access numbers on this
node from the PSTN. Here, the prefix used by
the PSTN for direct inward dialing is identical
to the enterprise node prefix.

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4.1.2.1 Conversion examples

In the following examples, numbers entered into the local phonebook by the user are converted
according to the settings given above.

Example 1: Internal number, same node as the local phone

User entry 2345

External numbers Local public form
External access Not required
code
International gate- Use national code
way code
Number stored in the +441159432345
phone book
Dial string sent when Internal numbers = Local enterprise form 1234
dialing from the Internal numbers = Always add node 7802345
phone book
Internal numbers = Use external numbers 9432345

Example 2: Internal number, different node

User entry 7222345

External numbers Local public form
External access Not required
code
International gate- Use national code
way code
Number stored in the +49897222345
phone book
Dial string sent when Internal numbers = Local enterprise form 2345
dialing from the Internal numbers = Always add node 7802345
phone book
Internal numbers = Use external numbers 9432345

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Example 3: External number, same local national code as the local phone

User entry 011511234567

External numbers Local public form
External access Not required
code
International gate- Use national code
way code
Number stored in the +4411511234567
phone book
Dial string sent when External numbers = Local public form 234567
dialing from the External numbers = National public form 011511234567
phone book
External numbers = International form 004411511234567

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Examples and HowTos
How to Create Logo Files for OpenStage Phones

4.2 How to Create Logo Files for OpenStage Phones

4.2.1 For OpenStage 40

1. Create a New Image
Create an image with the following specifications:
• Width: 144 px
• Height: 32 px
• Color Mode: 1 bit (monochrome)
Adobe Photoshop:

2. Insert the Logo

Place the logo image on the background, e.g. by copying it from a source file. Due to the
size and color specifications, some adaptations may be necessary.
Adobe Photoshop Example:

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3. Save the Image

Finally, save the image in BMP format. You can now upload the logo file to the phone as
described in Section 3.12.7, “Logo”.

4.2.2 For OpenStage 60/80

In the following, the creation of a transparent image suitable for use as a logo in OpenStage 60/
80 is described. This description is based on Adobe Photoshop, but any similar graphics soft-
ware can be used as well.

Because of performance issues, half transparency in the alpha channel of the PNG
> files is not allowed on OpenStage phones. Therefore only 100% transparency or no
transparency is used in the phone’s UI elements.
1. Select the Background Color
For production purposes, we set the background color to the background color of the skin
currently selected on the phone. Later, the background color will be replaced by transpar-
ency, which facilitates placing a logo on a gradient background. The following table lists the
hexadecimal values, as used in HTML:

Phone Type Skin Color Code

OpenStage 60 Crystal Sea #BDBDBD
OpenStage 60 Warm Grey #4242421
OpenStage 80 Crystal Sea #E6EBEF
OpenStage 80 Warm Grey #3A3D3A
1 The background color on WP4 - skin 1 is a gradient; the colour listed
here is an average value.

Adobe Photoshop:
Click on the Background Color icon on the Color palette group, then type the color code
without leading "#" into the # field)

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Examples and HowTos
How to Create Logo Files for OpenStage Phones

2. Create a New Image

Create an image with the size according to the phone type:

Phone Type Size (px)

OpenStage 60 240 x 70
OpenStage 80 480 x 142
Adobe Photoshop:

3. Insert the Logo

Place the logo image on the background, e.g. by copying it from a source file.
Adobe Photoshop Example:

4. Merge Layers
Merge the two layers to one.
Adobe Photoshop:
In the Panel, select both the background layer and the new layer containing the inserted
logo. Afterwards, go to Layer in the Menu bar, and select Merge Layers.

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How to Create Logo Files for OpenStage Phones

5. Background Transparency
Delete the background colour so that only the exact former background colour is 100%
transparent.
Adobe Photoshop:
Make sure that the background color is selected by clicking on the Background Color icon.
In the Tool palette, click on the Eraser symbol with the right Mouse button and select the
Magic Eraser Tool. After this, got to the Menu bar and set the Tolerance field to "0".
v

6. Save the Image

Finally, save the image in PNG format. You can now upload the logo file to the phone as
described in Section 3.12.7, “Logo”.

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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)

4.3 How to Set Up the Corporate Phonebook (LDAP)

The Corporate Phonebook function is based on an LDAP client that can be connected to the
company’s LDAP service. A variety of LDAP servers can be used, for instance Microsoft Active
Directory, OpenLDAP, or Apache Directory Server.

The Corporate Phonebook is available only on OpenStage 60/80.

>
4.3.1 Prerequisites:
1. An LDAP server is present and accessible to the phone’s network. The standard port for
LDAP is 389.
2. Query access to the LDAP server must be provided. Unless anonymous access is used, a
user name and passwort must be provided. It might be feasible to use a single login/pass-
word for all OpenStage phones.
3. To enable dialing internal numbers from the corporate phonebook, an LDAP entry must be
provided that contains the proper number format required by OpenScape Voice.
In Microsoft Active Directory, the standard LDAP attribute telephoneNumber is typically
populated as follows: +1<area code><call number>. However, in a standard configura-
tion, OpenScape Voice will not handle this dial string correctly, due to the +1 prefix. There-
fore, it is recommended to use the ipPhone field, which is typically unused in Active Direc-
tory. It can be found in the Telephones tab of the Active Directory User Manager.

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How to Set Up the Corporate Phonebook (LDAP)

4.3.2 Create an LDAP Template

The user interface of the corporate phonebook application provides a form which is used both
for search and retrieval.

The task of an LDAP template is to map the phone’s search and display fields to LDAP at-
tributes that can be delivered by the server. In the LDAP template, the fields are represented
by hard-coded names: ATTRIB01, ATTRIB02, and so on. These field names are assigned to
LDAP attributes, as appropriate.

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How to Set Up the Corporate Phonebook (LDAP)

The following examples show the relations between GUI field names, the attribute labels used
in the template, and exemplary mappings to LDAP attributes.

Generic Example (Standard Attributes)

OpenStage Field LDAP LDAP Attribute Example

Template Value
Lables
Last name ATTRIB01 sn Doe
First name ATTRIB02 givenName John
Business 1 ATTRIB03 telephoneNumber 9991234
Business 2 ATTRIB04 facsimileTelephoneNumber 9992345
Mobile ATTRIB05 mobile 017711223344
Private ATTRIB06 homePhone 441274333444
Company ATTRIB07 o Example Inc.
Address 1 ATTRIB08 departmentNumber 0815
Address 2 ATTRIB09
Job function ATTRIB10 title Product Manager
Email ATTRIB11 mail [email protected]

Given "example.com" as the LDAP subtree to be searched, the LDAP template file would look
like this:
OpenStage LDAP TEMPLATE (v.1)
SEARCHBASE="dc=example,dc=com"
ATTRIB01="sn"
ATTRIB02="givenname"
ATTRIB03="telephoneNumber"
ATTRIB04="facsimileTelephoneNumber"
ATTRIB05="mobile"
ATTRIB06="homePhone"
ATTRIB07="o"
ATTRIB08="departmentNumber"
ATTRIB09=""
ATTRIB10="title"
ATTRIB11="mail"
EOF

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How to Set Up the Corporate Phonebook (LDAP)

Microsoft Active Directory Specific Example

OpenStage Field LDAP LDAP Attribute Example

Template Value
Attribute
Last name ATTRIB01 sn Doe
First name ATTRIB02 givenName John
Business 1 ATTRIB03 ipPhone 9991234
Business 2 ATTRIB04 otherTelephone 9992345
Mobile ATTRIB05 mobile 017711223344
Private ATTRIB06 homePhone 441274333444
Company ATTRIB07 company Example Inc.
Address 1 ATTRIB08 department Administration
Address 2 ATTRIB09
Job function ATTRIB10 title Product Manager
Email ATTRIB11 mail [email protected]
Given "example.com" as the LDAP subtree to be searched, the LDAP template file would look
like this:
OpenStage LDAP TEMPLATE (v.1)
SEARCHBASE="dc=example,dc=com"
ATTRIB01="sn"
ATTRIB02="givenname"
ATTRIB03="ipPhone"
ATTRIB04="otherTelephone"
ATTRIB05="mobile"
ATTRIB06="homePhone"
ATTRIB07="company"
ATTRIB08="department"
ATTRIB09=""
ATTRIB10="title"
ATTRIB11="mail"
EOF

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How to Set Up the Corporate Phonebook (LDAP)

4.3.3 Load the LDAP Template into the Phone

When you have configured the LDAP template, you can upload it to the phone:
1. Save the template under a suitable name, for example, ldap-template.txt.
2. Copy the template file to the FTP server designated for deploying LDAP templates.
3. Upload the file using the WBM (see Section 3.12.6, “LDAP Template”), or, alternatively, the
Local menu, or the DLS (see the Deployment Service Administration Manual). For an ex-
ample configuration, see the following WBM screenshot (path: File transfer > LDAP):

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Examples and HowTos

How to Set Up the Corporate Phonebook (LDAP)

4.3.4 Configure LDAP Access

To enter the access data using the WBM, take the following steps:
1. Navigate to Local Functions > Directory Settings.
2. Enter the following parameters:
• Server address (IP address or hostname of the LDAP server)
• Server port (port used by the LDAP, typically 389)
• Authentication (authentication method for the connection to the LDAP server)
• User name (only required if simple authentication is selected); Password (relating to
the user name).

3. Press Submit.

4.3.5 Test
If everything went well, you can run a test query on your OpenStage phone.
1. To navigate to the phone’s corporate phonebook, press the u button twice.
2. Press g on the TouchGuide. In the context menu, select Find by pressing i.
3. In the query mask, select the entry to be searched, for instance Last Name. Press i to
open the onscreen keypad for text input.

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How to Set Up the Corporate Phonebook (LDAP)

4. Enter the text to be searched. For information on using the onscreen keypad, see Section
3.1, “Access via Local Phone”, step 5.

5. Navigate to the Find option and press i. If the query was successful, at least one entry will
be listed in the following manner:

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How to Set Up the Corporate Phonebook (LDAP)

6. Navigate to the desired entry and press g on the TouchGuide to open the context menu.
You can select one of the following options:
• Dial the Business 1 number.
• Dial the Mobile number.
• Have the entry’s details, that is, all attributes displayed.
• Start a new search.
• Clear the list of search results.

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Examples and HowTos
An LLDP-Med Example

4.4 An LLDP-Med Example

The following example illustrates the mode of operation of LLDP-MED. In order to evoke a re-
action from LLDP-MED, the LAN switch has been set to auto-negotiation, whereas the phone’s
LAN port (see Section 3.2.1, “LAN Port Settings”) is set to 100Mbit/s, hence a fixed value. This
configuration error is discovered by LLDP-MED. The following sceenshots from the phone’s lo-
cal menu will show the error messages.
This screenshot shows the LLDP-MED operation submenu (see Section 3.2.3, “LLDP-MED
Operation (V1R5 Onwards)”). Please note the status of MAC_Phy config.

When MAC_Phy config is selected, the details are displayed.

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Examples and HowTos

An LLDP-Med Example

This solution is available for OpenStage 60/80 phones. E/A Cockpit is an XML application which
is able to manage remote call forwarding in a flexible way. The application acts as intermediary
between the phones and the Hipath OpenVoice system.

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Examples and HowTos
Dial Plan (V2)

4.5 Dial Plan (V2)

4.5.1 Introduction
A dial plan is a set of rules that determine the phone’s behaviour on digit entry by the user. Up
to 48 rules are possible. With OpenStage phones, a dial plan rule is constructed from 9 param-
eters. In the following, the setup of a dial plan is explained.
The dial plan entries are preceded by a title line. This is a free format string, e. g. a descriptive
name or version number, which can be used by the administrator for version control purposes.

4.5.2 Dial Plan Syntax

The phone will not perform any checking on the title; ensuring that different dial plans
> are given different titles is part of the administration process.

A dial plan rule is built from the parameters described underneath.

• Digit string: A pattern of digits or "*", "#", or "x" characters that is to be matched for starting
an action. The maximum length is 24 characters. The "x" character is a wildcard character
that represents any of the other digits (it may be upper or lower case).
• Action : The action to be taken when the criteria are met. The following options are avail-
able:
• "S" (Send digits): The digits entered are sent to the server when one of the following
three conditions is satisfied:
a) the maximum digits have been received, or
b) the timer expires after the minimum digits have been received, or
c) on receipt of the terminator after the minimum digits.
• "C" (Check for other actions): If the the digit sequence entered by the user matches
Digit string, Maximum length, and Minimum length, the timer starts. On timer expi-
ry, the digit string will be sent to the server. If further digits are received before timer
expiry, further entries will be checked.
If the timer is set to 0, the dial string will be sent immediately.
This option is used when there are more than one rules which start with the same
digits.

• Minimum length: The dial plan rule will not initiate the sending of digits until at least this
number of digits have been entered. However, the digits will be sent after the delay config-
ured in User menu > Configuration > Outgoing calls > Autodial delay (seconds).

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Examples and HowTos

Dial Plan (V2)

• Maximum length: Automatic sending will occur when this number of digits have been di-
aled. If not specified, then the digits will be sent when the timer expires, or a terminating
character is entered.
• Timer: This indicates the timeout to be used for subsequent digit handling. If not specified,
the default timer value is used (User menu > Configuration > Outgoing calls > Autodial de-
lay (seconds)).
• Terminating character: A "*" or "#" character which indicates that the preceding digits
should be considered complete, even though the maximum length may not be reached.
However, the reach the minimum length must be reached by the string built from the digits
entered and the terminating characters.
• Special indication:
• "E" (Emergency): If this character is entered here, the digits matching this rule will be
sent even if the phone is locked. The number will be dialed immediately even when im-
mediate dialing is disabled, and the phone is on-hook.
• "b" (bypass): The phone lock is bypassed. The number will be dialed immediately even
when immediate dialing is disabled, if the phone is off-hook.
• Comment: A remark on this dial plan entry.
• Terminator sent: If set to true, the terminating character is sent to the server along with
the dial string proper. If set to false, the dial string is sent without the terminating character.

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Examples and HowTos
Dial Plan (V2)

4.5.3 How To Set Up And Deploy A Dial Plan

For creating and deploying a dial plan to an OpenStage phone, a working installation of the DLS
(version V2R4 onwards) is required. This HowTo describes the creation of a simple dial plan for
OpenStage phones by example. Unless otherwise stated, the actions described underneath
are made in the DLS.
1. Log on to the DLS with an account that has suitable rights for deploying a dial plan. For
details, please refer to the Deployment Service Administration Manual.
2. Navigate to IP Devices > IP Phone Configuration > Features > "Dialplan" tab.
3. Check Dialplan, if not checked already.
4. Enter a suitable Dialplan ID.
5. Click on to create the first dial plan rule.
6. Enter the following data:

Parameter Value Description/Remarks

Digit string 3 This rule matches numbers beginning with 3. For in-
stance, theses might be internal numbers.
Action S When all criteria are met, the number is sent to the ser-
ver.
Minimum length 4 This rule matches numbers with a length of 4 digits.
Maximum length 4
Timer 0 The specified Action will take place without delay when
all other criteria are met.
Summary: This rule determines that digit strings which begin with 3 and have a length of
4 digits are sent to the server without delay after the last digit has been entered.

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Dial Plan (V2)

7. Click on to create the second dial plan rule.

8. Enter the following data:

Parameter Value Description/Remarks

Digit string 0 This rule matches numbers beginning with 0. In the
USA, this number calls the operator.
Action C When Minimum length, Maximum length, and the
length of the digit string entered by the user match, the
Timer is started. When it expires, the digits are sent to
the server. When another digit is entered before expiry,
the next dial plan entry will come into operation.
Minimum length 1 This rule matches numbers with a length of 1 digits.
Maximum length 1
Timer 1 The phone waits 1 second for further digits. If the user
does not enter any further digits, the action specified in
Action is initiated.
Summary: When 0 is entered as first digit, the phone will wait 1 second. After this, 0 will be
sent to the server, which might result in a call to an operator, for instance. When further
digits are entered during the 1 second timespan, the next dial plan rule will take control.
9. Click on to create the third dial plan rule.

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Examples and HowTos
Dial Plan (V2)

10. Enter the following data:

Parameter Value Description/Remarks

Digit string 011 This rule matches numbers beginning with 011. In the
USA, this digit string is the prefix international calls.
Action S When the entered digit string reaches the Minimum
length, the Timer is started. On expiry, the digit string
is sent.
Minimum length 4 When the length of the digit sequence entered by the
user reaches this value, the Timer is started.
Maximum length 13 When the length of the digit sequence entered by the
user reaches this value, the digits are sent to the server
immediately. The Timer is overridden.
Timer 3 When the length of the digit sequence entered by the
user reaches the Minimum length, the phone waits 3
seconds for further digits. If the user does not enter any
further digits, the Action is triggered.
Terminating # When this character is entered, the digits are sent to
Character the server immediately, regardless of the criteria contai-
ned in this rule.
Summary: Any numbers that start with 011 and have a length of 13 digits are sent to the
server immediately. Shorter numbers with a length from 4 digits onwards are sent after a
3 seconds delay.
11. The example dial plan is completed; it should look like this:

12. You can check the dial plan using the phone’s web interface; navigate to Diagnostics >
Fault trace configuration > Download dial plan file.

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Technical Reference
Menus

5 Technical Reference

5.1 Menus

This section describes the structure of the administration menus of the OpenStage
> phone. For information on user menus, please refer to the user manual.

5.1.1 Web Interface Menu

5.1.1.1 Menu Structure

Admin Login
Applications (OpenStage 60/80)
XML applications
Add application / Add application (V1R5)
Modify application / Modify application (V1R5)
Xpressions / Xpressions (V1R5)
XML Phonebook (V1R5)
Bluetooth
Network
IP configuration (V1R2) / IP configuration (V1R3 onwards) / IP configuration (V1R5)
Update Service (DLS)
QoS
Port configuration (V1R2 and V1R3 on OpenStage 20/40) / Port configuration (V1R3 on-
wards on OpenStage 60/80)
LLDP-MED operation (V1R5)
System
System Identity / System Identity (V2)
SIP interface (V1R2) / SIP interface (V1R3) / SIP interface (V1R5)
Registration
SNMP
Features
Configuration (V1R2) / Configuration (V1R3 onwards on OpenStage 20/40) / Configu-
ration (V1R3 onwards on OpenStage 60/80) / Configuration (V1R5 on OpenStage 60/
80) / Configuration (V2 on OpenStage 20/40) / Configuration (V2 on OpenStage 60/80)
DSS settings / DSS settings (V2)

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Menus

Program keys > Line (up to V1R5 on OpenStage 15/40/60/80)

Program keys > Line (V2 on OpenStage 15/40/60/80)
Key Module 1
Key Module 2
Keyset operation (up to V1R5 on OpenStage 15/40/60/80)
Keyset operation (V2 on OpenStage 15/40/60/80)
Services (V1R3) / Services (V1R5 onward) /
Security (V1R4 onwards)
File transfer
Defaults
Phone application
Hold music
Picture Clip (OpenStage 60/80)
LDAP (OpenStage 60/80)
Logo (OpenStage 40/60/80)
Screensaver (OpenStage 60/80)
Ringer file
Dongle key
Local functions
Directory settings (up to V1R5 on OpenStage 60/80)
Messages settings
Locality
Canonical dial settings
Canonical dial lookup
Canonical dial
Pixel Saver (V1R4) / Energy saving (V1R5)
Date and time
Speech
Codec preferences
Audio settings
General information
Authentication
Change Admin password
Change User password
Ringer setting (V2)
Mobility

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Diagnostics
LLDP-MED TLVs (V1R5)
Fault trace configuration / Fault trace configuration (V1R5) / Fault trace configuration (V2)
EasyTrace Profiles
Bluetooth handsfree profile (OpenStage 60/80)
Bluetooth headset profile (OpenStage 60/80)
Call connection
Call log problems
DAS connection
DLS data errors
Help application problems (OpenStage 60/80)
Key input problems
LAN connectivity problems
Messaging application problems
Mobility problems
Phone administration problems
Phonebook (LDAP) problems (OpenStage 60/80)
Phonebook (local) problems (OpenStage 60/80)
Server based application problems (OpenStage 60/80)
Sidecar problems
Speech problems
Tone problems
USB backup/restore
Voice recognition problems (OpenStage 60/80)
Web based management / Web based management (V2)
802.1x problems
Clear all profiles
Bluetooth Advanced Traces (V2)
QoS Reports
Generation
View Session Data
Miscellaneous
IP tests
Memory information / Memory information (V2)
Core dump
Maintenance
Remote trace (V1R4 onwards) / Remote trace (V2)
Restart phone

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Menus

Factory reset
HPT interface
Secure shell (V2)

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5.1.1.2 Web Pages

Admin Login

Add application

Add application (V1R5)

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Modify application

Modify application (V1R5)

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Xpressions

Xpressions (V1R5)

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Menus

XML Phonebook (V1R5)

Bluetooth

IP configuration (V1R2)

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IP configuration (V1R3 onwards)

IP configuration (V1R5)

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Menus

Update Service (DLS)

QoS

Port configuration (V1R2 and V1R3 on OpenStage 20/40)

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Port configuration (V1R3 onwards on OpenStage 60/80)

LLDP-MED operation (V1R5)

System Identity

System Identity (V2)

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Menus

SIP interface (V1R2)

SIP interface (V1R3)

SIP interface (V1R5)

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Menus

Registration

SNMP

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Menus

Configuration (V1R2)

Configuration (V1R3 onwards on OpenStage 20/40)

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Configuration (V1R3 onwards on OpenStage 60/80)

Configuration (V1R5 on OpenStage 60/80)

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Configuration (V2 on OpenStage 20/40)

Configuration (V2 on OpenStage 60/80)

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DSS settings

DSS settings (V2)

Program keys

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Menus

Line (up to V1R5 on OpenStage 15/40/60/80)

Line (V2 on OpenStage 15/40/60/80)

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Key Module 1

Key Module 2

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Keyset operation (up to V1R5 on OpenStage 15/40/60/80)

Keyset operation (V2 on OpenStage 15/40/60/80)

Services (V1R3)

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Services (V1R5 onward)

Security (V1R4 onwards)

Defaults

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Phone application

Hold music

Picture Clip

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LDAP

Logo

Screensaver

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Ringer file

Dongle key

Directory settings (up to V1R5 on OpenStage 60/80)

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Directory settings (V2 on OpenStage 60/80)

Messages settings

Canonical dial settings

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Canonical dial lookup

Canonical dial

Pixel Saver (V1R4)

Energy saving (V1R5)

Date and time

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Codec preferences

Audio settings

General information

Change Admin password

Change User password

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Ringer setting (V2)

Mobility

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LLDP-MED TLVs (V1R5)

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Fault trace configuration

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Fault trace configuration (V1R5)

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Fault trace configuration (V2)

Bluetooth handsfree profile

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Bluetooth headset profile

Call connection

Call log problems

DAS connection

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DLS data errors

Help application problems

Key input problems

LAN connectivity problems

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Messaging application problems

Mobility problems

Phone administration problems

Phonebook (LDAP) problems

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Phonebook (local) problems

Server based application problems

Sidecar problems

Speech problems

Tone problems

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USB backup/restore

Voice recognition problems

Web based management

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Web based management (V2)

802.1x problems

Clear all profiles

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Bluetooth Advanced Traces (V2)

Generation

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View Session Data

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IP tests

Memory information

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Memory information (V2)

Core dump

Remote trace (V1R4 onwards)

Remote trace (V2)

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Restart phone

Factory reset

HPT interface

Secure shell

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5.1.2 Local Phone Menu

Menu Further information ...

|--- Administration
| |--- Applications
| | |--- CPP
| | |--- Java
| | |--- XML
| | |--- Add application1
| | | |--- Display name -> Section 3.15.1.1
| | | |--- Application name -> Section 3.15.1.1
| | | |--- Server address -> Section 3.15.1.1
| | | |--- Server port -> Section 3.15.1.1
| | | |--- Protocol -> Section 3.15.1.1
| | | |--- Program name -> Section 3.15.1.1
| | | |--- Use proxy -> Section 3.15.1.1
| | | |--- XML trace enabled -> Section 3.15.1.1
| | | |--- Debug program name -> Section 3.15.1.1
| | | |--- Number of tabs2 -> Section 3.15.1.1
| | | |--- Tab 1 display name2 -> Section 3.15.1.1
| | | |--- Tab 1 application name2 -> Section 3.15.1.1
| | | |--- Tab 2 display name2 -> Section 3.15.1.1
| | | |--- Tab 2 application name2 -> Section 3.15.1.1
| | | |--- Tab 3 display name2 -> Section 3.15.1.1
| | | |--- Tab 3 application name2 -> Section 3.15.1.1
| | | |--- Auto restart / Restart after change2 -> Section 3.15.1.1
| | |--- Add Xpressions1
| | | |--- Display name -> Section 3.15.1
| | | |--- Application name -> Section 3.15.1
| | | |--- Server address -> Section 3.15.1
| | | |--- Server port -> Section 3.15.1
| | | |--- Protocol -> Section 3.15.1
| | | |--- Program name -> Section 3.15.1
| | | |--- Use proxy -> Section 3.15.1
| | | |--- XML trace enabled -> Section 3.15.1
| | | |--- Debug program name -> Section 3.15.1
| | | |--- Number of tabs2 -> Section 3.15.1.1
| | | |--- Tab 1 display name2 -> Section 3.15.1.1
| | | |--- Tab 1 application name2 -> Section 3.15.1.1
| | | |--- Tab 2 display name2 -> Section 3.15.1.1
| | | |--- Tab 2 application name2 -> Section 3.15.1.1
| | | |--- Tab 3 display name2 -> Section 3.15.1.1
| | | |--- Tab 3 application name2 -> Section 3.15.1.1
| | | |--- Auto restart2 -> Section 3.15.1.1
|
| | --- Add phonebook1
| | |--- Display name -> Section 3.15.1
| | |--- Application name -> Section 3.15.1
| | |--- Server address -> Section 3.15.1
| | |--- Server port -> Section 3.15.1
| | |--- Protocol -> Section 3.15.1
| | |--- Program name -> Section 3.15.1

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Menu Further information ...

| | |--- Use proxy -> Section 3.15.1
| | |--- XML trace enabled -> Section 3.15.1
| | |--- Debug program name -> Section 3.15.1
| | |--- Number of tabs2 -> Section 3.15.1.1
| | |--- Tab 1 display name2 -> Section 3.15.1.1
| | |--- Tab 1 application name2 -> Section 3.15.1.1
| | |--- Tab 2 display name2 -> Section 3.15.1.1
| | |--- Tab 2 application name2 -> Section 3.15.1.1
| | |--- Tab 3 display name2 -> Section 3.15.1.1
| | |--- Tab 3 application name2 -> Section 3.15.1.1
| | |--- Auto restart2 -> Section 3.15.1.1
| |--- Bluetooth3
| | |--- Enable -> Section 3.23
| |--- Network
| | |--- IP configuration
| | | |--- Discovery mode4 -> Section 3.2.2
| | | |--- Use LLDP-Med4 -> Section 3.2.2
| | | |--- Use DHCP -> Section 3.2.2
| | | |--- IP address -> Section 3.3.3
| | | |--- Subnet mask -> Section 3.3.3
| | | |--- Route (default) -> Section 3.3.4
| | | |--- DNS domain -> Section 3.3.6.1
| | | |--- Primary DNS -> Section 3.3.6.2
| | | |--- Secondary DNS -> Section 3.3.6.2
| | | |--- Route 1 IP -> Section 3.3.6
| | | |--- Route 1 gateway -> Section 3.3.6
| | | |--- Route 1 mask -> Section 3.3.6
| | | |--- Route 2 IP -> Section 3.3.6
| | | |--- Route 2 gateway -> Section 3.3.6
| | | |--- Route 2 mask -> Section 3.3.6
| | | |--- VLAN discovery -> Section 3.2.2.1
| | | |--- VLAN ID -> Section 3.2.2.3
| | | |--- HTTP proxy5 -> Section 3.15.1.2
| | |--- Update Service (DLS)
| | | |--- DLS address -> Section 3.3.7
| | | |--- DLS port -> Section 3.3.7
| | | |--- Contact gap -> Section 3.3.7
| | | |--- Security status -> Section 3.3.7
| | |--- QoS
| | | |--- Service
| | | | |--- Layer 2 -> Section 3.3.1.1
| | | | |--- Layer 2 voice -> Section 3.3.1.1
| | | | |--- Layer 2 signalling -> Section 3.3.1.1
| | | | |--- Layer 2 default -> Section 3.3.1.1
| | | | |--- Layer 3 -> Section 3.3.1.2
| | | | |--- Layer 3 voice -> Section 3.3.1.2
| | | | |--- Layer 3 signalling -> Section 3.3.1.2
| | | |--- Reports
| | | |--- Generation
| | | | |--- Mode -> Section 3.22.9
| | | | |--- Report interval -> Section 3.22.9
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Menu Further information ...

| | | | |--- Observe interval -> Section 3.22.9
| | | | |--- Minimum session length -> Section 3.22.9
| | | |--- Send now -> Section 3.22.9.1
| | | |--- Thresholds
| | | |--- Maximum jitter -> Section 3.22.9
| | | |--- Round-trip delay -> Section 3.22.9
| | | |--- Non-compressing:
| | | |--- ...Lost packets (K) -> Section 3.22.9
| | | |--- ...Lost consecutive -> Section 3.22.9
| | | |--- ...Good consecutive -> Section 3.22.9
| | | |--- Compressing:
| | | |--- ...Lost packets (K) -> Section 3.22.9
| | | |--- ...Lost consecutive -> Section 3.22.9
| | | |--- ...Good consecutive -> Section 3.22.9
| | |--- Port configuration
| | | |--- SIP server -> Section 3.5.5.2
| | | |--- SIP registrar -> Section 3.5.5.2
| | | |--- SIP gateway -> Section 3.5.5.2
| | | |--- SIP local -> Section 3.5.5.2
| | | |--- Backup proxy -> Section 3.5.9.5
| | | |--- RTP base -> Section 3.14.1
| | | |--- LDAP server port -> Section 3.13.1
| | | |--- LAN port type -> Section 3.2.1
| | | |--- PC port status -> Section 3.2.1
| | | |--- PC port type -> Section 3.2.1
| | | |--- PC port autoMDIX -> Section 3.2.1
| | | |--- HTTP proxy -> Section 3.15.1.2
| | |--- LLDP-MED operation4
| | |--- Extended Power -> Section 3.22.3
| | |--- Network policy (voice) -> Section 3.22.3
| | |--- LLDEP-MED cap’s -> Section 3.22.3
| | |--- MAC_Phy config -> Section 3.22.3
| | |--- System cap’s -> Section 3.22.3
|
| | --- TTL -> Section 3.2.3
| |--- System
| | |--- Identity
| | | |--- Terminal number -> Section 3.5.1.1
| | | |--- Terminal name -> Section 3.5.1.1
| | | |--- Display identity -> Section 3.5.1.2
| | | |--- Enable ID -> Section 3.5.1.2
| | | |--- Web name6 -> Section 3.3.6.3
| | | |--- DDNS hostname6 -> Section 3.3.6.3
| | |--- SIP Interface
| | | |--- Outbound proxy -> Section 3.5.7.1
| | | |--- Default OBP domain -> Section 3.5.7.1
| | | |--- SIP transport -> Section 3.5.7.2
| | | |--- Call trans (ms)4 -> Section 3.5.9.2
| | | |--- NonCall trans (ms)4 -> Section 3.5.9.3
| | | |--- Registration backoff4 -> Section 3.5.9.4
| | | |--- Response timer (ms) -> Section 3.5.9.2
| | | |--- Connectivity timer (ms) -> Section 3.5.9.1
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Menu Further information ...

| | |--- Registration
| | | |--- SIP addresses
| | | | |--- SIP server -> Section 3.5.5.1
| | | | |--- SIP registrar -> Section 3.5.5.1
| | | | |--- SIP gateway -> Section 3.5.5.1
| | | |--- SIP session
| | | | |--- Session timer -> Section 3.5.8
| | | | |--- Session duration (s) -> Section 3.5.8
| | | | |--- Registration timer (s) -> Section 3.5.6
| | | | |--- Server type -> Section 3.5.6
| | | | |--- Realm -> Section 3.5.6
| | | | |--- User ID -> Section 3.5.6
| | | | |--- Password -> Section 3.5.6
| | | |--- SIP survivability
| | | |--- Backup registration flag -> Section 3.5.9.5
| | | |--- Backup proxy address -> Section 3.5.9.5
| | | |--- Backup registration timer (s) -> Section 3.5.9.5
| | | |--- Backup transport -> Section 3.5.9.5
| | | |--- OBP flag -> Section 3.5.9.5
| | |--- SNMP
| | | |--- Queries allowed4 -> Section 3.3.8
| | | |--- Query password4 -> Section 3.3.8
| | | |--- Trap sending enabled -> Section 3.3.8
| | | |--- Trap destination -> Section 3.3.8
| | | |--- Trap destination port -> Section 3.3.8
| | | |--- Trap community -> Section 3.3.8
| | | |--- Diagnostic sending enabled -> Section 3.3.8
| | | |--- Diagnostic destination -> Section 3.3.8
| | | |--- Diagnostic destination port -> Section 3.3.8
| | | |--- Diagnostic community -> Section 3.3.8
| | | |--- QoS traps to QCU -> Section 3.3.8
| | | |--- QCU address -> Section 3.3.8
| | | |--- QCU port -> Section 3.3.8
| | | |--- QCU community -> Section 3.3.8
| | | |--- QoS to generic destination -> Section 3.3.8
| | |--- Features
| | | |--- Configuration
| | | | |--- General
| | | | | |--- Emergency number -> Section 3.5.2
| | | | | |--- Voicemail number -> Section 3.5.2
| | | | | |--- Allow refuse -> Section 3.6.1
| | | | | |--- Hot / warm phone6 -> Section 3.6.2
| | | | | |--- Hot / warm destination6 -> Section 3.6.2
| | | | | |--- Initial digit timer -> Section 3.6.3
| | | | | |--- Allow uaCSTA -> Section 3.6.11
| | | | | |--- Server features7 -> Section 3.6.10
| | | | | |--- Transfer on hangup -> Section 3.6.5.2
| | | | | |--- Not used timeout -> Section 3.6.12
| | | | | |--- DSS Pickup timer -> Section 3.8.3.1
| | | | | |--- Bridging enabled -> Section 3.8.2
| | | | | |--- Dial plan6 -> Section 3.9.3
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Menu Further information ...

| | | | |--- Audio8
| | | | | |--- Group pickup tone allowed9 -> Section 3.6.4.2
| | | | | |--- Group pickup as ringer9 -> Section 3.6.4.2
| | | | | |--- Group pickup visual alert9 -> Section 3.6.4.2
| | | | | |--- BLF alerting4 -> Section 3.6.4.2
| | | | |--- Keyset Lines9
| | | | | |--- Details For Keyset Line <n>
| | | | | |--- Address -> Section 3.8.1
| | | | | |--- Ring on/off -> Section 3.8.1
| | | | | |--- Selection order -> Section 3.8.1
| | | | |--- Bluetooth
| | | | |--- Local device address10 -> Section 3.23
| | | | |--- Enable4 -> Section 3.23
| | | |--- Keyset operation9
| | | | |--- Rollover ring -> Section 3.8.2
| | | | |--- LED on registration -> Section 3.8.2
| | | | |--- Originating line preference -> Section 3.8.2
| | | | |--- Terminating line preference -> Section 3.8.2
| | | | |--- Line action mode -> Section 3.8.2
| | | | |--- Show focus -> Section 3.8.2
| | | | |--- Reservation timer -> Section 3.8.2
| | | | |--- Forwarding indicated -> Section 3.8.2
| | | | |--- Preselect mode -> Section 3.8.2
| | | | |--- Preselect timer -> Section 3.8.2
| | | | |--- Preview mode6 -> Section 3.7.30
| | | | |--- Preview timer6 -> Section 3.7.30
| | | |--- DSS operation11
| | | | |--- Deflect to DSS -> Section 3.8.3.1
| | | | |--- Refuse DSS pickup -> Section 3.8.3.1
| | | | |--- Forwarding shown -> Section 3.8.3.1
| | | |--- Group pickup12
| | | | |--- Group pickup tone -> Section 3.6.4.2
| | | | |--- Group pickup as ringer -> Section 3.6.4.2
| | | | |--- Group pickup visual -> Section 3.6.4.2
| | | | |--- BLF alerting
| | | |--- Addressing
| | | | |--- MWI server URI -> Section 3.6.7
| | | | |--- Conference -> Section 3.6.9
| | | | |--- Group pickup URI -> Section 3.6.4
| | | | |--- Callback: busy -> Section 3.6.6
| | | | |--- Callback: no reply -> Section 3.6.6
| | | | |--- Callback: cancel all -> Section 3.6.6
| | | | |--- BLF pickup code -> Section 3.6.4
| | | |--- Feature Access
|
| | | --- Call establish13
| | | |--- Deflect to DSS -> Section 3.8.3.1
|
| | | --- Refuse DSS pickup -> Section 3.8.3.1
|
| | --- Security14
| | |--- Server cerfificate -> Section 3.4
| | |--- Backup certificate -> Section 3.4
|
| | --- Use secure calls -> Section 3.4
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Menu Further information ...

| |--- File Transfer
| | |--- Defaults -> Section 3.12.2
| | | |--- Download method -> Section 3.12.2
| | | |--- FTP Server -> Section 3.12.2
| | | |--- FTP Port -> Section 3.12.2
| | | |--- FTP Account -> Section 3.12.2
| | | |--- FTP Username -> Section 3.12.2
| | | |--- FTP Password -> Section 3.12.2
| | | |--- FTP path -> Section 3.12.2
| | | |--- HTTPS base URL -> Section 3.12.2
| | |--- Phone app -> Section 3.12.3
| | | |--- Use default -> Section 3.12.3.1
| | | |--- Download method -> Section 3.12.3.1
| | | |--- FTP Server -> Section 3.12.3.1
| | | |--- FTP Port -> Section 3.12.3.1
| | | |--- FTP Account -> Section 3.12.3.1
| | | |--- FTP Username -> Section 3.12.3.1
| | | |--- FTP Password -> Section 3.12.3.1
| | | |--- FTP path -> Section 3.12.3.1
| | | |--- HTTPS base URL -> Section 3.12.3.1
| | | |--- Filename -> Section 3.12.3.1
| | |--- Hold Music
| | | |--- FTP Use default -> Section 3.12.4.1
| | | |--- FTP Download method -> Section 3.12.4.1
| | | |--- FTP Server -> Section 3.12.4.1
| | | |--- FTP Port -> Section 3.12.4.1
| | | |--- FTP Account -> Section 3.12.4.1
| | | |--- FTP Username -> Section 3.12.4.1
| | | |--- FTP Password -> Section 3.12.4.1
| | | |--- FTP path -> Section 3.12.4.1
| | | |--- HTTPS base URL -> Section 3.12.4.1
| | | |--- Filename -> Section 3.12.4.1
| | |--- Ringer
| | | |--- Use default -> Section 3.12.6.1
| | | |--- Download method -> Section 3.12.6.1
| | | |--- FTP Server -> Section 3.12.6.1
| | | |--- FTP Port -> Section 3.12.6.1
| | | |--- FTP Account -> Section 3.12.6.1
| | | |--- FTP Username -> Section 3.12.6.1
| | | |--- FTP Password -> Section 3.12.6.1
| | | |--- FTP path -> Section 3.12.6.1
| | | |--- HTTPS base URL -> Section 3.12.6.1
| | | |--- Filename -> Section 3.12.6.1
| | |--- Picture clip5
| | | |--- Use default -> Section 3.12.5.1
| | | |--- Download method -> Section 3.12.5.1
| | | |--- FTP Server -> Section 3.12.5.1
| | | |--- FTP Port -> Section 3.12.5.1
| | | |--- FTP Account -> Section 3.12.5.1
| | | |--- FTP Username -> Section 3.12.5.1
| | | |--- FTP Password -> Section 3.12.5.1
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Menu Further information ...

| | | |--- FTP path -> Section 3.12.5.1
| | | |--- HTTPS base URL -> Section 3.12.5.1
| | | |--- Filename -> Section 3.12.5.1
| | |--- LDAP5
| | | |--- Use default -> Section 3.12.6.1
| | | |--- Download method -> Section 3.12.6.1
| | | |--- FTP Server -> Section 3.12.6.1
| | | |--- FTP Port -> Section 3.12.6.1
| | | |--- FTP Account -> Section 3.12.6.1
| | | |--- FTP Username -> Section 3.12.6.1
| | | |--- FTP Password -> Section 3.12.6.1
| | | |--- FTP path -> Section 3.12.6.1
| | | |--- HTTPS base URL -> Section 3.12.6.1
| | | |--- Filename -> Section 3.12.6.1
| | |--- Logo9
| | | |--- Use default -> Section 3.12.7.1
| | | |--- Download method -> Section 3.12.7.1
| | | |--- FTP Server -> Section 3.12.7.1
| | | |--- FTP Port -> Section 3.12.7.1
| | | |--- FTP Account -> Section 3.12.7.1
| | | |--- FTP Username -> Section 3.12.7.1
| | | |--- FTP Password -> Section 3.12.7.1
| | | |--- FTP path -> Section 3.12.7.1
| | | |--- HTTPS base URL -> Section 3.12.7.1
| | | |--- Filename -> Section 3.12.7.1
| | |--- Screensaver5
| | | |--- Use default -> Section 3.12.8.1
| | | |--- Download method -> Section 3.12.8.1
| | | |--- FTP Server -> Section 3.12.8.1
| | | |--- FTP Port -> Section 3.12.8.1
| | | |--- FTP Account -> Section 3.12.8.1
| | | |--- FTP Username -> Section 3.12.8.1
| | | |--- FTP Password -> Section 3.12.8.1
| | | |--- FTP path -> Section 3.12.8.1
| | | |--- HTTPS base URL -> Section 3.12.8.1
| | | |--- Filename -> Section 3.12.8.1
| | |--- Java midlets5
| | |--- Use default
| | |--- Download method
| | |--- FTP Server
| | |--- FTP Port
| | |--- FTP Account
| | |--- FTP Username
| | |--- FTP Password
| | |--- FTP path
| | |--- HTTPS base URL
|
| | --- Filename
| |--- Local Functions
| | |--- Directory Settings / LDAp settings5
| | | |--- (LDAP) server address -> Section 3.13.1
| | | |--- (LDAP) server port -> Section 3.13.1
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Menus

Menu Further information ...

| | | |--- Timeout (sec) for
| | | |--- (LDAP) authenticate -> Section 3.13.1
| | | |--- (LDAP) user name -> Section 3.13.1
| | | |--- (LDAP) password -> Section 3.13.1
| | |--- Locality
| | | |--- Canonical settings
| | | | |--- Local country code -> Section 3.9.1
| | | | |--- National prefix digit -> Section 3.9.1
| | | | |--- Local national code -> Section 3.9.1
| | | | |--- Minimum local number length -> Section 3.9.1
| | | | |--- Local enterprise node -> Section 3.9.1
| | | | |--- PSTN access code -> Section 3.9.1
| | | | |--- International access code -> Section 3.9.1
| | | | |--- Operator code -> Section 3.9.1
| | | | |--- Emergency number -> Section 3.9.1
| | | | |--- Initial digits -> Section 3.9.1
| | | |--- Canonical lookup
| | | | |--- Local code 1 -> Section 3.9.2
| | | | |--- International code 1 -> Section 3.9.2
| | | | |--- Local code 2 -> Section 3.9.2
| | | | |--- International code 2 -> Section 3.9.2
| | | | |--- Local code 3 -> Section 3.9.2
| | | | |--- International code 3 -> Section 3.9.2
| | | | |--- Local code 4 -> Section 3.9.2
| | | | |--- International code 4 -> Section 3.9.2
| | | | |--- Local code 5 -> Section 3.9.2
| | | | |--- International code 5 -> Section 3.9.2
| | | |--- Canonical dial
| | | |--- Internal numbers -> Section 3.9.1
| | | |--- External numbers -> Section 3.9.1
| | | |--- External access code -> Section 3.9.1
|--- International gateway15
| | | -> Section 3.9.1
| | |--- Pixel saver10 -> Section 3.5.3
| | |--- Energy saving4
| | | |--- Backlight timeout -> Section 3.5.3
| | |--- Messages settings
| | |--- New items
| | |--- Alternative label
| | |--- New urgent items
| | |--- Alternative label
| | |--- Old items
| | |--- Alternative label
| | |--- Old urgent items
|
| | --- Alternative label
| |--- Date and Time
| | |--- Time source
| | | |--- SNTP IP address -> Section 3.5.4.1
| | | |--- Timezone offset -> Section 3.5.4.1
| | |--- Daylight saving -> Section 3.5.4.1
| | | |--- Daylight saving -> Section 3.5.4.1
| | | |--- Difference (mins) -> Section 3.5.4.1
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Technical Reference
Menus

Menu Further information ...

| | | |--- Auto DST -> Section 3.5.4.1
| | | |--- DST zone -> Section 3.5.4.1
| |--- Speech
| | |--- Codec Preferences
| | | |--- Silence suppression -> Section 3.14.2
| | | |--- Packet size -> Section 3.14.2
| | | |--- G.711 -> Section 3.14.2
| | | |--- G.729 -> Section 3.14.2
| | | |--- G.722 -> Section 3.14.2
| | |--- Audio Settings
| | |--- Disable microphone -> Section 3.14.3
| | |--- Disable loudspeech -> Section 3.14.3
| |--- General Information
| | |--- MAC address -> Section 3.22.1
| | |--- Software version -> Section 3.22.1
| | |--- Last restart -> Section 3.22.1
| |--- Licence information4 -> Section 3.21
| |--- Password
| | |--- Admin -> Section 3.16
| | |--- Confirm admin -> Section 3.16
| | |--- User -> Section 3.16
| | |--- Confirm user -> Section 3.16
| |--- Ringer setting
| | |--- <1 .... 15>
| | |--- Name
| | |--- Ringer sound
| | |--- Pattern Melody
| | |--- Pattern Sequence
| | |--- Duration
|--- Audible
| |
| |--- Mobility
| | |--- Unauthorized logoff trap -> Section 3.11
| | |--- Logoff trap delay -> Section 3.11
| | |--- Timer med priority -> Section 3.11
| | |--- Mobility feature -> Section 3.11
| | |--- Managed profile
| | |--- Error count local
| | |--- Error count remote
| |--- Maintenance
| |--- Factory reset -> Section 3.19
| |--- Disable HPT -> Section 3.22.12
| |--- Remote trace7
| | |--- Remote trace status -> Section 3.22.11
| | |--- User notification6
| | |--- Remote IP -> Section 3.22.11
| | |--- Remote port -> Section 3.22.11
|
| --- Memory monitor6
| |--- Disable reboot
| |--- High threshold
| |--- Low threshold
| |--- Working H. start
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Menus

Menu Further information ...

|---
| Working H. end
1 OpenStage 60/80 V1R3 onwards only.
2 OpenStage 60/80 V1R5 onwards only.
3 OpenStage 60/80 V1R2 only. From V1R3 onwards, Bluetooth can be enabled or disabled only via WBM or DLS.
4 V1R5 only.
5 OpenStage 60/80 only.
6 V2 only.
7 V1R3 onwards only.
8 With V2, these parameters are placed under System > Features > Group pickup.
9 OpenStage 15/40/60/80 only.
10 V1R3 and V1R4 only.
11 OpenStage 40/60/80 V2 only.
12 Up to V1R5, these parameters are placed under Features > Configuration > Audio.
13 OpenStage 40/60/80 up to V1R5 only.
14 V1R4 onwards only.
15 V1R5: International access code.

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Troubleshooting: Error Codes

5.2 Troubleshooting: Error Codes

For a set of error cases, specific error codes are defined. These error codes are shown in
brackets on the display, following a general error note. Example: „No Telephony possible
(LP1)“.

Problem Description Error code

Network Problem No network connection LI1
Not Initialised Waiting for data I1
Unable to use LAN 802.1x error LX1
Unable to use LAN Physical connection missing LP1
Unable to Register Server timeout RT2
Unable to Register Server failed RF2
Unable to Register Authentication failed RA2
Unable to Register No number configured RN2
Unable to Register No server configured RS2
Unable to Register No registrar configured RG2
Unable to Register No DNS domain configured RD2
Unable to Register Rejected by server RR2
Unable to Register No phone IP address set RI2
Survivability Backup route active B8
Survivability Backup not configured RS8
Survivability Backup timeout RT8
Survivability Backup authentication failed RA8
Tabelle 5-1

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Glossary X

A
Address of Record (AoR)
A ->SIP ->URI that represents the "public address" of a SIP user resp. a phone or line. The
format is similar to an E-mail address: "username@hostname". (for a definition, see RFC
3261)
ADPCM
Adaptive Differential Pulse Code Modulation. A compressed encoding method for audio
signals which are to be transmitted by a low bandwidth. As opposed to regular ->PCM, a
sample is coded as the difference between its predicted value and its real value. As this
difference is usually smaller than the real, absolute value itself, a lesser number of bits can
be used to encode it.

C
CSTA
Computer Supported Telecommunications Applications. An abstraction layer for telecom-
munications applications allowing for the interaction of ->CTI computer applications with te-
lephony devices and networks.
CTI
Computer Telephony Integration. This term denotes the interaction of computer applica-
tions with telephony devices and networks.

D
DFT
Digital Feature Telephone. A phone with no line keys.
DHCP
Dynamic Host Configuration Protocol. Allows for the automatic configuration of network
endpoints, like IP Phones and IP Clients.
DiffServ
Differentiated Services. Specifies a layer 3 mechanism for classifying and managing net-
work traffic and providing quality of service (->QoS) guarantees on ->IP networks. DiffServ
can be used to provide low-latency, guaranteed service for e. g. voice or video communi-
cation.

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DLS
The Deployment Service (DLS) is a HiPath management application for the administration
of workpoints, i. e. IP Phones and IP Clients, in both HiPath- and non-HiPath networks.
DNS
Domain Name System. Performs the translation of network domain names and computer
hostnames to ->IP addresses.
DTMF
Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail
facility. The signals can be transmitted either in-band, i. e. within the speech band, or out-
band, i. e. in a separate signaling channel.

E
EAP
Extensible Authentication Protocol. An authentication framework that is frequently used in
WLAN networks. It is defined in RFC 3748.

F
FTP
File Transfer Protocol. Used for transferring files in networks, e. g., to update telephone
software.

G
G.711
ITU-T standard for audio encoding, used in ISDN and ->VoIP. It requires a 64 kBit/s band-
width.
G.722
ITU-T standard for audio encoding using split band ->ADPCM. The audio bandwidth is 7
kHz at a sampling rate of 16 kHz. There are several transfer rates ranging from 32 to 64
kBit/s, which correspond to different compression degrees. The voice quality is very good.
G.729
ITU-T standard for audio encoding with low bandwidth requirements, mostly used in VoIP.
The standard bitrate is 8 kBit/s. Music or tones such as ->DTMF or fax tones cannot be
transported reliably with this codec.
Gateway
Mediation components between two different network types, e. g., ->IP network and ISDN
network.

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GUI
Graphical User Interface.

H
HTTP
Hypertext Transfer Protocol. A standard protocol for data transfer in ->IP networks.

I
IP
Internet Protocol. A data-oriented network layer protocol used for transferring data across
a packet-switched internetwork. Within this network layer, reliability is not guaranteed.
IP address
The unique address of a terminal device in the network. It consists of four number blocks
of 0 to 255 each, separated by a point.

J
Jitter
Latency fluctuations in the data transmission resulting in distorted sound.

L
LAN
Local Area Network. A computer network covering a local area, like an office, or group of
buildings.
Layer 2
2nd layer (Data Link Layer) of the 7-layer OSI model for describing data transmission inter-
faces.
Layer 3
3rd layer (Network Layer) of the 7-layer OSI model for describing the data transmission in-
terfaces.
LCD
Liquid Crystal Display. Display of numbers, text or graphics with the help of liquid crystal
technology.
LDAP
Lightweight Directory Access Protocol. Simplified protocol for accessing standardized di-
rectory systems, e.g., a company telephone directory.

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LED
Light Emitting Diode. Cold light illumination in different colours at low power consumption.
LLDP
Link Layer Discovery Protocol (IEEE Standard 802.1AB). Provides a solution for the dis-
covery of elements on a data network and how they are connected to each other.

M
MAC Address
Media Access Control address. Unique 48-bit identifier attached to network adapters.
MDI-X
Media Dependent Interface crossover (X). The send and receive pins are inverted. This
MDI allows the connection of two endpoints without using a crossover cable. When Auto
MDI-X is available, the MDI can switch between regular MDI and MDI-X automatically, de-
pending on the connected device.
MIB
Management Information Base. A type of database used to manage the devices in a com-
munications network.
MWI
Message Waiting Indicator. A signal, typically a LED, to notify the user that new mailbox
messages have arrived.

P
PBX
Private Branch Exchange. Private telephone system that connects the internal devices to
each other and to the ISDN network.
PCM
Pulse Code Modulation. A digital representation of an analog signal, e. g. audio data,
which consists of quantized samples taken in regular time intervals.
PING
Packet Internet Gro(u)per. A program to test whether a connection can be made to a de-
fined IP target. Data is sent to the target and returned from there during the test.
PoE
Power over Ethernet. The IEEE 802.3af standard specifies how to supply power to compli-
ant devices over Ethernet cabling (10/100Base-T).
Port
Ports are used in ->IP networks to permit several communication connections simulta-
neously. Different services often have different port numbers.

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PSTN
Public Switched Telephone Network. The network of the world's public circuit-switched
telephone networks.

Q
QoS
Quality of Service. The term refers to control mechanisms that can provide different priority
to different users or data flows, or guarantee a certain level of performance to a data flow
in accordance with requests from the application program. The OpenStage phone allows
for the setting of QoS parameters on layer 2 and layer 3 (DiffServ).
QDC
QoS Data Collection. A HiPath IP service that is used to collect data from HiPath products
in order to analyze their voice and network quality.
QCU
Quality of Service Data Collection Unit. A service tool that collects QoS report data from
IP endpoints.
QoS
Quality of Service. Provides different priority to different users or data flows, or guarantee
a certain level of performance to a data flow.

R
RAM
Random Access Memory. Memory with read / write access.
ROM
Read Only Memory. Memory with read only access.
RTCP
Realtime Transport Control Protocol. Controls the ->RTP stream and provides information
about the status of the transmission, like QoS parameters.
RTP
Realtime Transport Protocol. This application layer protocol has been designed for audio
and video communication. Typically, the underlying protocol is ->UDP.

S
SDP
Session Description Protocol. Describes and initiates multimedia sessions, like web con-
ferences. The informations provided by SDP can be processed by ->SIP.

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SIP
Session Initiation Protocol. Signaling protocol for initialising and controlling sessions, used
e. g. for ->VoIP calls.
SNMP
Simple Network Management Protocol. Used for monitoring, controlling, and administra-
tion of network and network devices.
SNTP
Simple Network Time Protocol. Used to synchronize the time of a terminal device with a
timeserver.
Subnet Mask
To discern the network part from the host part of an ->IP address, a device performs an
AND operation on the IP address and the network mask. The network classes A, B, and C
each have a subnet mask that demasks the relevant bits: 255.0.0.0 for Class A,
255.255.0.0 for Class B and 255.255.255.0 for Class C. In a Class C network, for instance,
254 IP addresses are available.
Switch
Network device that connects multiple network segments and terminal devices. The for-
warding of data packets is based on ->MAC Addresses: data targeted to a specific device
is directed to the switch port that device is attached to.

T
TCP
Transfer Control Protocol. The protocol belongs to the transport layer and establishes a
connection between two entities on the application layer. It guarantees reliable and in-order
delivery of data from sender to receiver, as opposed to ->UDP.
TLS
Transport Layer Security. Ensures privacy between communicating applications. Typically,
the server is authenticated, but mutual authentication is also possible.

U
UDP
User Datagram Protocol. A minimal message-oriented transport layer protocol used espe-
cially in streaming media applications such as ->VoIP. Reliability and order of packet deliv-
ery are not guaranteed, as opposed to ->TCP, but ->UDP is faster and more efficient.
URI
Uniform Resource Identifier. A compact string of characters used to identify or name a re-
source.

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URL
Uniform Resource Locator. A special type of ->URI which provides means of acting upon
or obtaining a representation of the resource by describing its primary access mechanism
or network location.

V
VLAN
Virtual Local Area Network. A method of creating several independent logical networks
within a physical network. For example, an existing network can be separated into a data
and a voice VLAN.
VoIP
Voice over IP. A term for the protocols and technologies enabling the routing of voice con-
versations over the internet or through any other ->IP-based network

W
WAP
Wireless Application Protocol. A collection of protocols and technologies aiming at en-
abling access to internet applications for wireless devices. WAP can also be used by the
OpenStage phone.
WBM
Web Based Management. A web interface which enables configuration of the device using
a standard web browser.
WML
Wireless Markup Language. An XML-based markup language which supports text,
graphics, hyperlinks and forms on a ->WAP-browser.
WSP
Wireless Session Protocol. The protocol is a part of the ->WAP specification. Its task is to
establish a session between the terminal device and the WAP gateway.

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Nur für den internen Gebrauch Index

Index Z

A G
Address of Record (AoR) 6-1 Graphics Display 1-3, 1-4
Administration Menu (Local Menu) 3-1, 3-2 Group Pickup 3-63
Application Keys 1-3
Audio Keys 1-3, 1-4, 1-5, 1-6 H
Handset 1-3, 1-4, 1-5, 1-6
B
Bluetooth 3-211 I
Initial Digits 3-116
C Internal Numbers 3-116
Call Display 1-3, 1-4 International Code (Local Country Code) 3-
Call Transfer 3-68 115
Callback 3-70 International Gateway Code 3-117
Canonical Dial Lookup 3-119 International Prefix (International Access Co-
Canonical Dialing 3-115 de) 3-115
Conference (System based) 3-74 IP
CSTA 3-76, 6-1 Address 2-9
CTI 6-1 Address (Manual Configuration) 3-20
IP 6-3
D Specific Routing 3-22
Date and Time (SNTP) 2-9, 3-37
Daylight Saving 3-37 K
Default Route 3-21 Keypad 1-3, 1-4, 1-5, 1-6
DFT (Digital Feature Telephone) 6-1
DHCP 3-18, 6-1 L
Diffserv 3-16 LAN 6-3
DLS (Deployment Service) 1-7, 3-26, 6-2 LAN Port 3-5
DNS 3-23, 6-2 LDAP 6-3
DNS Domain Name 3-23 LDAP Template (Download) 3-138
DST Zone (Daylight Saving Time Zone) 3-37 Line Key Configuration 3-96
Local Area Code (Local National Code) 3-
E 115
Emergency Number 3-34, 3-115 Local Country Code (International Code) 3-
External Access Code 3-116 115
External Numbers 3-116 Local Enterprise Number 3-115
Local National Code (Local Area Code) 3-
F 115
FTP Settings 3-127 Logo (Create) 4-5
Function Keys 1-3, 1-4, 1-5, 1-6 Logo (Download) 3-141

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M Subnet Mask (Manual Configuration) 3-20

MAC Address 6-4
MDI-X 3-5, 6-4
T
MIB 6-4 TCP 6-6
Multiline / Keyset 3-96 Terminal Number 2-9, 3-32
Music on Hold (Download) 3-132 Timeout (Not used) 3-78
MWI 3-71 Timezone Offset 2-9, 3-37
MWI (Message Waiting Indicator) 6-4 TLS 6-6
TouchGuide 1-3, 1-4, 1-5, 1-6
N TouchSlider 1-3
National Prefix (Trunk Prefix) 3-115 Trunk Prefix (National Prefix) 3-115

O U
OpenScape Voice (Registration) 2-24 uaCSTA 3-76
Operator Code 3-115 UDP 6-6
Outbound Proxy 3-45
V
P Vendor Class (DHCP) 2-11
Password, change 3-171 VLAN 2-10, 3-7
Password, enter 3-1 Voice Mail Number 3-34
PBX 6-4
Phone Software (Download) 3-129
W
Picture Clips (Download) 3-135 WBM (Web Based Management) 1-6, 2-7, 6-
PoE (Power over Ethernet) 2-5, 6-4 7
Program Keys 1-3, 1-4, 1-6
PSTN 6-5
PSTN Aaccess Code 3-115

Q
QCU 3-29
QoS 3-15

R
RTP 6-5

S
Screensaver (Download) 3-144
SIP
Registration 3-43
Server Addresses 3-40
Server Ports 3-42
Session Timer 3-47
Transport Protocol 3-46
SNMP 3-28, 6-6
Subnet Mask 2-9

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