©

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AMADEUS
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BASIC
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COURSE

2022
 ©
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ENCODE - DECODE 0
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• DAN LONDON : CITY NAME e
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• DAN LON* : PARTIAL NAME s
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• DAC LON : CITY CODE G
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• DNS MONTANA : STATE OR PROVINCE p
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• DNA SQ : AIRLINE CODE – NAME
• DNA SINGAPORE AIRLINES
• DNE BOEING747 : AIRCRAFT

• DNC AVIS : CAR COMPANY

• DNH HILTON : HOTEL OR HOTEL CHAIN

• DC SD : COUNTRY CODE - NAME

• DC SUDAN : COUNTRY NAME

HE ENCODE
 TIME TABLE
• TNKRTCAI/AMS : FOR SPECIFIC AIRLINE (TODAY)

HE TN

© 2006 Amadeus IT Group SA

 ©

AVAILABILITY 2
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• AVAILABILITY NUETRAL d
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• AN20DECKRTDOH/AQR I
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• SCHEUEL NUETRAL

• SN20DECKRTDOH/AQR
 DIRECT ACCESS
• SYS USER NONE SYS USER
• LH EK
• AF SD
• SV GF
• QR TK
• AN22DECKRTDXB/AEK
• 1EKAN22DECKRTDXB
© 2006 Amadeus IT Group SA
 AVAILABILITY CHANGE ©
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• AN20DECDOHCAI/AMS 6
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• AC4 : FOUR DAYS LATER e
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• AC-2 : FOUR DAYS EARLIER s

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• AC/AQR : TO CHANGE AIRLINE G
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• ACR30JUN : RETURN AVAILABILITY TO SPECIFIC DATE

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HE AN
PNR : MANDATORY ELEMENTS

1/ITINIRARY
2/NAMES
3/ADDRESS
4/TICKET ARRANGMENT © 2006 Amadeus IT Group SA

5/RECIEVE FROM
 ITINERARY ©
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• SS1Y2 a
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SS: TRANSACTION CODE ( SELL SEAT) e

u
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1 : NUMBER OF SEATS I
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Y : CLASS r
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2 : LINE NUMBER u
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• SS1YM4 : SELL ONE SEAT MULTIPLE CLASES A

• SS2Y1*11 : SELL TWO SEATS FROM DUAL CITY PAIR AVAILABILITY

• SS1Y21 : ONE SEAT FROM DIRECT ACCESS AVAILABILITY
• SS1Y2/PE : TO BOOK WAITING LIST

HE SS
 ARRAIVAL NOT KNOWN
• SI ARNK : ARRIVAL UNKNOWN

HE SI

© 2006 Amadeus IT Group SA

 ©
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NAMES 0
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• NM1ALI/HANAA MRS : ONE NAME m

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• NM1ALI/HANAA MS1AHMED/SARA MS : TWO NAMES DIFFERENT e
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FAMILY NAMES T
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• NM1ALI/LEEN (CHD/20JUN08): CHILD NAME o
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• NM1ALI/SAMA MRS(INFAHMED/SAMAH/25JUN17): INFANT WITH

DIFFERENT FAMILY NAME

HE NM
 ADDRESS AND PHONE FIELD
• AP : ADD YOUR CURRENT AGENCY INFORMATION
• AP KRT 0183 478040-B : ADD BUSINESS PHONE NUMBER
• AP KRT 091230000-M : CELL PHONE NUMBER
• AP KRT 0183 478040-H : HOME PHONE NUMBER
• AP KRT 0912759216-M/P1 : CELL PHONE ASSOCIATED TO ONE PASSENGER
© 2006 Amadeus IT Group SA
• APN-M+249912759216/P1
• SRCTCM-00249912759216/AR
• SRCTCMETHK1-00249912759216

HE AP
 EMAIL ©

• [email protected] : ADD EMAIL ADDRESS 2

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SRCTCE-MAIL//MAIL.COM
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// (double slash) replaces the @ (at sign)

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• .. (double dot) replaces the _ (underscore) s

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• ./ (dot slash) replaces the - (dash) G

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Usual entry SRCTCE entry A

SRCTCE - [email protected] SRCTCE - SMITH//GMAIL.COM

SRCTCEOSHK1- JOHN_ [email protected] SRCTCEOSHK1- JOHN..FOE//GMAIL.COM
(OS= airline code)

[email protected]/AR SRCTCE-SMITH./JOHN//GMAIL.COM/AR
(AR= passenger language, optional)

HE AP
TICKETING ARRANGMENT

• TKOK : PAX HAVE A TICKET

• TKXL : AUTO CANCEL

© 2006 Amadeus IT Group SA
 ©
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RECEIVED FROM 0
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• RF MOHAMED I
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• RFH r
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 END OF TRANSACTION

• ER : END AND REDISPLAY

• ET : END OF TRANSACTION
© 2006 Amadeus IT Group SA
 ©

RETREIVE PNR 2
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• RT5YQHGM: BY RECORD LOCATOR T
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• RT/ALI : BY NAME p
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• RT2 : FROM A NAME LIST A

• RT0 : REDISPLAY NAME LIST

• RL : TO RETREIVE OR REDSIPLAY AIRLINE RECORD

LOCATOR

HE RT
 CANCELING AND DELETING ELEMENTS

• XE 4 : CANCEL A SINGLE ELEMENT

• XE 4,6 : CANCEL MULTIPLE SEGMENTS 4 AND 6
• XE 4-6 : CANCEL RANGE OF ELEMENTS FROM 4 TO 6
© 2006 Amadeus IT Group SA

• XI : CANCEL WHOLE ITINERARY ( ALL PNR )

HE XE
 ©
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• Normal idea e
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• XE3 -- CANCEL ELEMENT LINE 3 r

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• AN23DECKRTDOH/AQR p
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• SS1V1
• RFA
• ER
 SWITCH BOOKING

SB12DEC2
RFA
ER © 2006 Amadeus IT Group SA

*********
SBM
RFA
ER

HE SB
 ©
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RECONFIRMATION 0
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• 3/RR - TO RECONFIRM LINE 3 I

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• 4/HK - TO CHANGE STATUS p

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UPDATE ADDRESS

5/111111111
© 2006 Amadeus IT Group SA
 ©
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SPECIAL SERVICE REQUEST e

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 SPECIAL SERVICE REQUEST

• ( SSR ) SPECIAL SERVICE REQUEST

• SRVGML : MEAL REQUEST
• SRVGML/P2 : MEAL REQUEST FOR SPECIFIC PASSENGER
• SRAVML/P2/S3: MEAL FOR PASSENGER 2 SEGMENT 3
© 2006 Amadeus IT Group SA

HE SR

HE MEAL
MS22
 OTHER SERVICES ©
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• ( SSR ) SPECIAL SERVICE REQUEST: 0

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APIS INFORMATION m
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• SRDOCSQRHK1-P-SDN-N52131-SDN-01JAN71-M-24DEC14-OMER-ALI s
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MUSTAFA MR-H/P1/S3 T
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SR: TRANSACTION CODE r
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DOCS: SSR CODE FOR TRAVEL DOCUMENT u
QR: AIRLINE CODE p
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HK: ACTION CODE ( HK ONLY ) A

1: NUMBER OD SERVICE REQUEST

-P: PASSENGER PASSPORT
-SDN: DICUMENT ISSUING COUNTRY
-N52131: DOCUMENT NUMBER
-SDN: NATIONALITY
-01JAN71: DATE OF BIRTH
-M: GENDER
-24DEC14: EXPIRY DATE
-OMER: LAST OR FAMILY NAME ( ACCORDING TO BOOKED PNR )
-ALI MUSTAFA: FIRST AND SECOND NAME ( ACCORDING TO BOOKED PNR )
-H: PASSPORT HOLDER INDICATOR
/P1: PASSENGER ASSOCIATION
/S3: SEGMENT ASSOCIATION
 SPECIAL SERVICE REQUEST
• ( SSR ) SPECIAL SERVICE REQUEST:
APIS INFORMATION FOR INFANTS

• SRDOCSQRHK1-P-SDN-N52131-SDN-01JAN71-MI-24DEC14-OMER-ALI
MUSTAFA MR-H/P1/S3

• SRDOCSQRHK1-P-SDN-N52131-SDN-01JAN71-FI-24DEC14-OMER-ALI
MUSTAFA MR-H/P1/S3 © 2006 Amadeus IT Group SA

• MI : MALE INFANT
• FI : FEMALE INFANT

• TSA DOCUMENT REQUIREMENTS(TRANSPORTAION SECURITY ADMINISTRATION)

• SRDOCSQRHK1-----01JAN71-M—OMER-ALI MUSTAFA MR/P1

HE APIS
REMARKS ©
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GENERAL REMARK
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 SEATING

• SEATS MAP

• SM3

• OR © 2006 Amadeus IT Group SA

• ST/W/S4/P1
 ©
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FREQUENT FLYER 0
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• FFAEK–111222333444: PNR CREATION FROM FREQUENT FLYER NUMBER a
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• FFN EK – 111222333444/P1: ADD FREQUENT FLYER INTO PNR I

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• SRFQTVEK-BA222999911/P1:CREATE MANUAL SSR FOR FREQUENT FLYER

HE FFD
 SPLIT PNR

• SP2 : SPLIT PASSENGER NUMBER 2

• RFA;EF : RECEIVED FROM , END AND FILE

© 2006 Amadeus IT Group SA

• RFA;ER : RECEIVED FROM , END AND REDISPLAY

HE SP
 FARES
©
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1/ITINERARY PRICING
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2/ FARE QUOTE DISPLAY G

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3/FARE QUOTE PRICING

 ITINERARY PRICING
FXX -- TO PRICE ALL PNR

FXX/P1 -- TO PRICE PAX 1

FXX/P2/S3 -- TO PRICE FOR PAX 2 AND SEG 3

© 2006 Amadeus IT Group SA

FXX/R,FC-USD – TO PRICE IN USD

FXX/R,U,FC-USD - SPECIAL PRICE

FXR – LOWEST PRICE

 PNR PRICING ©
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• NEED NAME m
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• FXP -- DISPLAY FARE AND SAVE IT IN PNR I

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(TST) r
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• FXB - - REBOOK THE ITINARARY AND SAVE p

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FARE IN PNR(CREAT TST)

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FARE NOTE - RULE

•FQN28

© 2006 Amadeus IT Group SA

 ©
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DISPLAY AND DELETE TST 0

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• TQT : DISPLAY TST

• TQT/T1 : DISPLAY TST NO 1
• TTE : TO DELETE TST
• TTE/T1 : DELETE TST NO 1
• TTE/ALL: DELETE ALL TST

HE TTE
 For Issuing TKTs : MANDATORY ELEMENTS
• Commission: (FM)

© 2006 Amadeus IT Group SA

• Form Of payment: (FP)

 ©
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.Commission (FM) 0
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. Form Of payment: (FP)

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.Printing Tickets (Issue TKTs)

Entry Explanation
TTP Basic Entry
TTP/RT Issue Ticket With Return
TTP/RT/T-SD Issue Ticket on Specific Airline(E-direct)

TTP/T3/RT Issue Ticket for ©Specific TST

2006 Amadeus IT Group SA

TTP/S4-5/RT Issue Ticket for Specific Segments

TTP/P1/RT Issue Ticket for Passenger Select
TTP/ITR-EMLA Issue and send ITR to e mail
(already on AP element)
TTP/[email protected] Issue and Send to Email
 ©
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.E-Ticket Itinerary Receipt (ITR) 0

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.Cancel Document (Void)

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 FARE QUOTE DISPLAY
•FQD KRT CAI / AMS

© 2006 Amadeus IT Group SA

 ©
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TO BREAK DOWN 0
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•FQK28
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FQD WITH DATE & TAX

•FQDKRTCAI/AMS/R,AT/D20DEC
•FQDKRTCAI/AMS/R,AT/D20JAN17

© 2006 Amadeus IT Group SA

 ©
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FARE NOTE - RULE 0

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•FQN28
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 FARE QUOTE PRICING

•FQPKRTDOHKRT/OQR

© 2006 Amadeus IT Group SA

 ©
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FARE BREAK DOWN 0

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•FQQ7 e
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FARE WITH DISCOUNT

•FQPKRTCAIKRT/OMS/RCH

•FQPKRTCAIKRT/OMS/RIN © 2006 Amadeus IT Group SA

 ©
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FARE IN DIFFERENT CURRENCY 0

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•FQP KRT DXB KRT / OEK / R,FC- USD I

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WITH STOP OVER

•FQP KRT DOH LHR- DOH KRT / OQR

© 2006 Amadeus IT Group SA

 ©

FARE QOUTE PRICE SURFACE SEGMENT 2

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•FQPKRTRUH--JEDKRT/OSV : SURFACE m
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FOR RATE OF EXCHANGE
•Entry:FQASDG

TO CONVERT
•Entry :FQC1200USD/SDG
© 2006 Amadeus IT Group SA
 ©

MATHS/CALCULATE
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ADD : DF120;25
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SUBTRACT : DF30-20
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• MULTIPLY : DF30*3

• DIVIDE : DF20/2
 TIMES / DATES

• DD DXB OR DD DUBAI: TO DISPLY TIME AND DATE IN

SPESIFIC CITY
• DDKRT/BKK : COMPARE TIME BETWEEN 2 CITIES

© 2006 Amadeus IT Group SA

• DD0630/0930 : CONNECTION TIME
 ©
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• WE WISHES YOU ALL THE BEST u

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