Self
Self
Managing Emotions
8. I do not let stressful situations or people affect me once I have left work.
Motivating Oneself
Empathy
16. I am always able to see things from the other person's viewpoint.
19. I usually understand why people are being difficult towards me.
Social Skills
27. I see working with difficult people as simply a challenge to win them over.
Would you like me to refine these questions further or format them differently?