DS8000C Service Manual

DOC #: 253-0059-0 V1.0

Version 1.01
 DS8000C
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Contents
1. INTRODUCTION .............................................................................................................................................. 1-1
1.1 GENERAL NOTES FOR SERVICING ............................................................................................. 1-1
1.2 GENERAL DESCRIPTION .......................................................................................................... 1-2
1.3 SPECIFICATIONS...................................................................................................................... 1-2
2. UNPACKING, INSTALLATION, AND TRANSPORTATION .......................................................................... 2-1
2.1 PRECAUTIONS OF INSTALLATION .............................................................................................. 2-1
2.2 UNPACKING PROCEDURE......................................................................................................... 2-1
2.3 INSTALLATION ......................................................................................................................... 2-3
2.3.1 UNLOCKING THE SCAN UNIT........................................................................................................ 2-3
2.3.2 CONNECTING THE PRINTER CABLE ............................................................................................... 2-4
2.3.3 CONNECTING THE ADF CABLE (OPTIONAL) .................................................................................... 2-4
2.3.4 SETTING UP THE ADF (AUTO DOCUMENT FEEDER) ........................................................................ 2-5
2.3.5 CONNECTING THE POWER AND TURNING ON THE MACHINE ............................................................ 2-5
2.4 PLACING THE ORIGINAL ............................................................................................................ 2-6
2.4.1 PLACING YOUR DOCUMENT(S) ON THE GLASS ................................................................................ 2-6
2.4.2 PLACING DOCUMENT(S) IN THE ADF .............................................................................................. 2-6
2.4.2.1 notice on using the adf ............................................................................................ 2-6
2.4.2.2 placing document(s) in the adf ................................................................................ 2-7
2.5 TRANSPORTATION ................................................................................................................... 2-7
3. PARTS IDENTIFICATION................................................................................................................................ 3-1
3.1 EXTERNAL VIEW ...................................................................................................................... 3-1
3.1.1 FRONT VIEW .............................................................................................................................. 3-1
3.1.2 REAR VIEW ............................................................................................................................... 3-2
3.1.3 CONTROL PANEL ....................................................................................................................... 3-3
4. THEORY OF OPERATION .............................................................................................................................. 4-1
4.1 INTRODUCTION................................................................................................................... 4-1
4.1 INTRODUCTION ............................................................................................................................ 4-1
4.2 MAIN CONTROL UNIT ................................................................................................................ 4-2
4.2.1 SYSTEM DIAGRAM ...................................................................................................................... 4-2
4.2.2 MAIN CONTROL CIRCUIT ............................................................................................................. 4-3
4.2.3 VIDEO CIRCUIT:.......................................................................................................................... 4-4
4.2.4 PANEL AND LCD MODULE CIRCUIT ................................................................................................ 4-6
4.2.5 SENSOR INPUT .......................................................................................................................... 4-7
4.2.6 SUB POWER SUPPLY CIRCUIT ...................................................................................................... 4-8
4.2.7 POWER SUPPLY ......................................................................................................................... 4-9
5. TROUBLESHOOTING...................................................................................................................................... 5-1
5.1 TROUBLESHOOTING FLOWCHART ............................................................................................ 5-2
5.1.1 POWER ON TO DS8000C READY ............................................................................................... 5-2
5.1.2 COPY OPERATION ...................................................................................................................... 5-3
5.1.3 CONTORL PANEL OPERATION....................................................................................................... 5-4

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5.2 TABLES .................................................................................................................................. 5-5

5.2.1 LCD DOES NOT DISPLAY............................................................................................................. 5-6
5.2.2 PRINTER DOES NOT REACT ......................................................................................................... 5-6
5.2.3 SCANNING IS NOT PERFORMED ..................................................................................................... 5-7
5.2.4 PRINTER DOES NOT PRINT ........................................................................................................... 5-7
5.2.5 IMAGE UNCLEAR ........................................................................................................................ 5-8
5.2.6 NOISE GENERATED ..................................................................................................................... 5-8
5.2.7 LCD DOES NOT SHOW MESSAGE AFTER COMMAND ........................................................................ 5-9
5.2.8 DS8000C IS NOT CONNECTED TO THE NETWORK ...................................................................... 5-10
5.2.9 ERROR CODES IN LCD ............................................................................................................ 5-11
5.2.9.1 Information Codes During Scanning and Copying ................................................ 5-11
5.3 CLEARING THE PAPER JAM .................................................................................................... 5-12
6. PREVENTIVE MAINTENANCE........................................................................................................................ 6-1
6.1 CLEANING THE DOCUMENT GLASS ............................................................................................ 6-1
7. DISASSEMBLY.................................................................................................................................................. 7-1
7.1 SERVICE TOOLS ...................................................................................................................... 7-1
7.2 LUBRICANTS ............................................................................................................................ 7-2
7.2.1 MECHANICAL UNIT LUBRICATION ................................................................................................. 7-2
7.3 PROCEDURE FOR DISASSEMBLY AND REASSEMBLY ................................................................... 7-4
7.3.1 NOTES ON DISASSEMBLY ............................................................................................................ 7-4
7.3.2 DOCUMENT COVER ..................................................................................................................... 7-4
7.3.3 CONTROL PANEL ....................................................................................................................... 7-5
7.3.4 UPPER HOUSING ........................................................................................................................ 7-6
7.3.5 DOCUMENT COVER SENSOR PCBA ............................................................................................ 7-7
7.3.6 PAPER SENSOR PCBA ................................................................................................................. 7-8
7.3.7 MAIN CONTROL BOARD ASSEMBLY .............................................................................................. 7-9
7.3.8 MOTOR BELT ............................................................................................................................ 7-10
7.3.9 OPTICAL CHASSIS ..................................................................................................................... 7-11
7.3.10 CCFL INVERTER PCBA ........................................................................................................ 7-13
7.3.11 LAMP ASSEMBLY .................................................................................................................... 7-14
7.3.12 MOTOR UNIT .......................................................................................................................... 7-15

8. PARTS .............................................................................................................................................................. 8-1

8.1 SPARE PARTS LIST ................................................................................................................... 8-1

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 DS8000C

1. INTRODUCTION

1.1 General Notes for Servicing

1.2 General Description
1.3 Specifications

This manual is intended to be used by the maintenance engineers. It describes areas to be maintained,
the detailed installation, and the component replacement procedures as well as the main trouble
shooting guides.

Please take your time to read this manual thoroughly to obtain comprehensive knowledge about the
DS8000C before serving the unit.

1.1 GENERAL NOTES FOR SERVICING

(1) Before trying to disassemble the DS8000C, make sure the power supply cord of the DS8000C is
disconnected from the power outlet. Under any circumstance, do not remove from or install the
PWBs or connectors onto the DS8000C with the power switch turned ON.
(2) Use caution not to drop small parts or screws inside the unit when disassembling and
reassembling. If left inside, they might cause the malfunction of the unit.
(3) Do not pull the connector cable when disconnecting it. Hold the connector.
(4) When carrying PWBs or the scanning head unit, put it in an anti-static bag.
(5) Keep the document table glass surface always clean. If contaminated, use a dry clean cloth for
cleaning.
(6) Use caution not to injure your fingers or hands when disassembling or reassembling the unit.

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DS8000C

1.2 GENERAL DESCRIPTION

The DS8000C provide you a fast and affordable access to color digital copying by simply connecting the
product to a color laser printer. The new way to make digital copies is cost-saving and it produces a
dramatic high-quality copy result compared to regular analog copier.

1.3 SPECIFICATIONS

General Specifications
Items Specifications Note
Model Type A3, Digital Copy Device
System Features ! Up to A3
! Local copy executed by connected B/W
or color printer
Output Quality 600 dpi, 36 bit color
Paper Size Up to A3
LCD 132*65 dot Graphic display
External Connection 1. RJ-45 (Network connection, for updating
printer profile, and firmware)
2. SPP (for Copy application)/ECP
CPU 32 bit RISC CPU
Memory Size DRAM: 16 MB
ADF Capacity 50 pages
ADF Document 14 – 28 lbs /0.002” – 0.006”
Weight/Thickness
ADF Paper Feed Face Up
Flatbed Paper Feed Face Down
Power Requirement 24V DC, 2A external power adapter
Power Consumption ≤24W
Humidity 20% to 80%
Environment
Operation Temperature 10°C to 40°C
Storage Temperature -10°C to 50°C
Dimension 589x428x317(mm) (with ADF)
Weight 11.5 kgs (with ADF)
Duty Cycle 7,500 pages/month
MTBF 25,000 scans
MTTR 20 min
Life of Lamp 15,000 hours
Scanner Life 120,000 (flatbed) scans, or 5 years

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 DS8000C

Copy Specification
Output Format Postscript, PCL
Supported Printer Language PostScript, PCL/PJL, ESC/P, ESC/PC, LIPS
IN.NPDL, LIPS IV.RPDL, LIPS IV.CASIO
Connector Interface IEEE 1284, 25-pin Parallel Port Cable
Copy Area 300*422 mm
Multiple Copies Up to 99
Copy Mode Standard, High Quality
Enlarge / Reduce Whole Page (93%)
25%~400% in 1% increment/decrement
Pre-set Scales

Copy Features Paper Size Auto Detection (A4 Landscape, A4

Portrait, A3)
Brightness Control
Density Control
Super Fine Copy Quality
Document Type: Text/Photo/Mixed
Copy Count up to 99
Color Favor Vivid Color, Natural Color, Black-Ink Only Only connect to color
printer
Media Type Plain Paper

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 DS8000C

2. UNPACKING, INSTALLATION, AND

TRANSPORTATION

2.1 Precautions of Installation

2.2 Unpacking Procedure
2.3 Installation
2.4 Placing the Original
2.5 Transportation

2.1 PRECAUTIONS OF INSTALLATION

Pay attention to the following matters before unpacking and installation.

• Do not install in a place where vibration may occur.

• Keep the DS8000C out of direct sunlight. Do not install near a heat source.
• Do not place the DS8000C around materials which shut off the circulation of air.
• Do not install in a humid or dusty place.
• Use care not to scratch the glass surface of the DS8000C or the document holding pad with a clip
or staple.
• Do not use the wall socket with connecting devices which may generate noise, for example, air-
conditioner, etc.
• Only use the AC adapter (model name ADP-50ZB made by Delta Electronics, Inc.) included with
the machine. Using other AC adapters may damage the machine and void the warranty.
• Use a suitable AC power source.
• Place the DS8000C on a level surface.

2.2 UNPACKING PROCEDURE

Unpack the DS8000C according to the following procedure.

• Remove the packing material.

• Remove the DS8000C from the shipping container.
• Remove the DS8000C from the PVC bag.
• Check the items against the following illustration.
• For any missing items, please contact the nearest dealer or distributor.

Note: Keep all the packing material in case you may need to return the DS8000C.

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DS8000C

Power Cord

Power Adapter
DS8000C main unit

Accessories: CD (electronic user’s manual, printer profile)

Document: Quick Guide.

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 DS8000C

2.3 INSTALLATION

2.3.1 UNLOCKING THE SCAN UNIT

The scan unit is locked during transport to protect scanning mechanism from being damaged. Be sure
to unlock the scan unit before using the machine.

1). Locate the lock switch at the left side 2). Push the lock switch down to
of the machine. unlock the scan unit.

Locked Unlocked

The scan unit at

this position
before locking

Note:
If you need to move your DS8000C for repair or any other reason, be sure to lock your DS8000C
before moving. To lock your DS8000C, please do the following,

1. Turn off your DS8000C.

2. If the scanning head is not located at the front of the glass, turn the DS8000C on to return the
scanning head to the front of the glass. After the scanning head is returned to the home
position, turn the power switch off.

3. Move the lock switch to the “Locked Position”.

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2.3.2 CONNECTING THE PRINTER CABLE

1. Connect one end of the printer cable (not included) to your printer.

2. Connect the other end to the printer port of your DS8000C.

2.3.3 CONNECTING THE ADF CABLE (OPTIONAL)

Connect the ADF cable which is attached to the document cover to the ADF port.

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 DS8000C

2.3.4 SETTING UP THE ADF (AUTO DOCUMENT FEEDER)

1. Raise the ADF Tray to about 45 degrees.

2. Pull down the wire leg beneath the ADF Tray.
3. Pull out the ADF Tray extension to its full length.

ADF Tray

ADF Tray Extension

ADF Wire Legs

2.3.5 CONNECTING THE POWER AND TURNING ON THE MACHINE

1. Press the power switch to the “0” position to turn off your DS8000C.
2. Connect the small end of the power cable to the power port of your DS8000C.

3. Connect the other end to appropriate power outlet.

4. Press the power switch to the “I” position to turn on your •DS8000C.

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DS8000C

2.4 PLACING THE ORIGINAL

You can load the paper from the DS8000C either in the ADF (Automatic Document Feeder) or on the
glass. If you need to copy multiple pages, please load your papers in the ADF. The ADF can hold up to
25 pages at one time. If you need to send pages from books, newspaper clippings, paper with wrinkles
or curls, please place your paper on the glass.

2.4.1 PLACING YOUR DOCUMENT(S) ON THE GLASS

1. Open document(s) cover to reveal the glass.

2. Place your document(s) with the text FACE DOWN on the glass and align the document(s) in
the upper-right corner of the glass.

3. Close the document cover.

2.4.2 PLACING DOCUMENT(S) IN THE ADF

2.4.2.1 NOTICE ON USING THE ADF

Before using the ADF, please make sure that your paper meets the following specifications:

• Document(s) can range in size from 4.5 by 5.5 inches to 11.69 by 16.54 inches (A3).
• Document(s) can range in weight from 14 to 28 lbs (0.002” to 0.006”).
• Document(s) should be square or rectangular and in good condition (not fragile or worn).
• Document(s) should be free of curl, wrinkle, tears, wet ink, or punch holes.
• Document(s) should be free of staples, paper clips, paper sticky notes.

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2.4.2.2 PLACING DOCUMENT(S) IN THE ADF

1. Make sure your document is free of staples, paper clips and is not torn out.

2. If you have multiple pages, fan your document(s) to avoid occasional paper jam. The ADF can
hold up to 25 pages at one time.

3. Place your document(s) with the text FACE UP in the ADF and make sure that the top of the
pages is fed in first.

4. Adjust the Paper Guides to center the document(s) in the ADF.

2.5 TRANSPORTATION

To move the DS8000C from where it is installed, for repair or any other reason, make sure to observe
the following conditions:

(1) Turn off the power of the DS8000C.

If the scanning head is located at a place other than front of the glass, turn the DS8000C on to
return the scanning head to the front of the glass. After the scanning head is returned to the
home position, turn the power supply off.
(2) Move the lock switch to the “locked position”.
(3) Remove the power and printer cables.
(4) Put the DS8000C in the packing case with the packing material.

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 DS8000C

3. PARTS IDENTIFICATION

3.1 External View

3.1 EXTERNAL VIEW

3.1.1 FRONT VIEW

1
3

1. Auto Document Feeder

2. Control Panel
3. Document Cover

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DS8000C

3.1.2 REAR VIEW

1 2 3 4 5

1. Document Cover
2. RJ-45 Network Port (For
updating the printer profile, and
fireware)
3. Printer Port
4. ADF Port
5. Power Jack

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 DS8000C

3.1.3 CONTROL PANEL

! " # $ %

! Scaling Area:
Used to reduce document(s) down to 25% or enlarge it up to 400%.

1. Increase scaling in 1% increment

2. Decrease scaling in 1% Decrement
3. Select scaling from the preset percentage

" Paper Size Area:

Used to change your output paper size.

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DS8000C

# LCD-display & Moving Keys:

Used to display current operation and select your command.

LCD-display

Moving Keys and Others:

Cancel/Return

Used to cancel previous input.

Used to move to up/down/left/right.

Select/OK
Used to select or confirm your command.

$ The Numeric Keypad:

Used to enter copy count.

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 DS8000C

% Start & Other Keys:

Used to select scanning resolution and start making copies.

Used to clear previous settings or stop during copying.

Used to select copy resolution from Fine(300 dpi) to

Super Fine (600 dpi).

• The Power LED – Used to indicate power on and ready

status.
• The warning LED – Used to indicate error.
• The Sleep LED – Used to indicate power-saving status.

Used to select color copies.

Used to start making copies.

Pressing the start button without first selecting the color
button brings you a black and white copy.

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 DS8000C

4. THEORY OF OPERATION
4.1 INTRODUCTION
4.2 MAIN CONTROL UNIT

4.1 INTRODUCTION

Cold Cathode
Fluorescent Lamp

Analogue
Signal
Digital
Lens Main Signal
Reflected CCD Board 1 0 0
1 0
Rays Image
Processor
CPU

Panel / LCD

CPU Ethernet RJ-45

Update Printer Profile
Update Firmware
1284
Controller

Printer Copy

Figure 5.1 Theory of Operation

The reflected rays of the your original as shown in the above Figure 5.1 pass through the lens and
creates an image on the CCD (Charged Coupled Device). Then, according to the different light
intensity perceived by the CCD, the CCD will transfer these data into a series of analog signals to the
main board, where the signals are turned into digital signals. These digital signals flow to the image
processor and store into the CPU (Central Processing Unit). Through the commands from the Control
Panel, the digital signals may goes to 1284 Controller to printer to make copies.

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DS8000C

4.2 MAIN CONTROL UNIT

4.2.1 SYSTEM DIAGRAM

Figure 5.2 shows the system block diagram.

To Printer

24V Power Adapter

Main Board
1284
Controller
Control LCD Display &
Section Control Panel

Mac/Phy.
CPU RJ-45

Video Circuit ADF

Optical Unit

Inverter Lamp Unit

Figure 5.2 System block diagram

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 DS8000C

4.2.2 MAIN CONTROL CIRCUIT

This DS8000C is controlled by RISC CPU. The CPU is configured with a 2.5MB external ROM
program area, a 16MB external RAM work area, 2 timer / counters, 1 external interrupts.
I/O Address Maps:

• ROM Area:

Flash Layout

0x00000 0x80000 0x100000

64K Mac & System
Loader 0x110000 Default
0x120000
64K Configuration
0x3FFFF Code
0x40000
Code
128K Printer Profile
256K 0xFFFFF
0x7FFFF

• External RAM Working Area:

0x1000000

8 MB 8M
SDRAM SDRAM
0x1FFFFFF

• External I/O

External I/O I/O Map External Interrupt

Keypad 0x760C000 ~ 0x760C001 X
LCD 0x760C002 & 0x760C082 X
LED 0x760C003 X
Z1 0x7600000 & 0x7603FFF Ext. Interrupt 0
01 0x7608000& 0x760BFFF X

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DS8000C

4.2.3 VIDEO CIRCUIT:

The video circuit of this DS8000C includes: 1. CCD driving circuit and motor control signal
2. CCD signal processing circuit.

1. CCD Driving Circuit & Motor Control Signal

The CCD driving circuit is used to generate correct signals to the CCD, so that the CCD may
generate the correct image data.

Signals for CCD:

Pin Assignment for CCD cable

Pin No. Name Function

1 H24G Motor Ground
2 H24G Motor Ground
3 M_VREF Motor Reference
4 INPOWER Inverter Power
5 INPOWER Inverter Power
6 CCDVCC CCD Power Supply
7 SH- Shift Gate
8 /HMSEN Home Sensor
9 GND Digital Ground
10 PH2- Motor Phase One
11 PH1- Motor Phase One
12 GND Digital Ground
13 CLAMP CCD Clamp Gate
14 RS- CCD Reset Gate
15 B/W_SW CCD Color and B/W Switch
16 CCDPOWER CCD Power Supply
17 VOR CCD Red Channel Output Signal
18 AGND Analog Ground
19 VOG CCD Green Channel Output Signal
20 AGND Analog Ground
21 VOB CCD Blue Channel Output Signal
22 AGND Analog Ground
23 FMPH1 Motor Control Signal
24 FMPH2 Motor Control Signal
25 FMI01 Motor Control Signal
26 FMI02 Motor Control Signal
27 FMI11 Motor Control Signal
28 FMI12 Motor Control Signal
29 FMI21 Motor Control Signal
30 FMI22 Motor Control Signal
31 24VM Motor Power Supply
32 H24G Motor Ground

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 DS8000C

2. CCD signal processing circuit

R CDS PGA

CCD G
CDS PGA MUX ADC Dout
B
CDS PGA

CCD Signal Processor

The CCD signal processor includes all the necessary circuitry to perform three-channel
conditioning and sampling. The signal chain consists of three-channel correlated double
sampling (CDS) and programmable gain adjustment of the CCD output (PGA) is a 12 bit analog
to digital connector (ADC) quantizes the analog signal.

* PGA: Programmable gain amplifier

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DS8000C

4.2.4 PANEL AND LCD MODULE CIRCUIT

The circuit for Panel and LCD module controls the function of the entire module including the
LCD Display, the push button on the Control Panel, and LED display.

Pin assignment of LCD module

Pin No. Name Function

1 D.G. Digital Ground
2 KPDATA0 Data Bus bit 0
3 KPDATA1 Data Bus bit 1
4 D.G Digital Ground
5 KPDATA2 Data Bus bit 2
6 KPDATA3 Data Bus bit 3
7 D.G. Digital Ground
8 KPDATA4 Data Bus bit 4
9 KPDATA5 Data Bus bit 5
10 D.G. Digital Ground
11 KPDATA6 Data Bus bit 6
12 KPDATA7 Data Bus bit 7
13 D.G. Digital Ground
14 VCC Digital Power Supply
15 VCC Digital Power Supply
16 VCC Digital Power Supply
17 VCC Digital Power Supply
18 D.G. Digital Ground
19 D.G. Digital Ground
20 LCDA0 LCD Address 0
21 KPnECS Panel Chip Select
22 KPnWE Panel Write Enable
23 KPnOE Panel Output Enable
24 /KBRD Scan Key Read Chip Select
25 /KBWR Scan key Write Chip Select
26 /LCDCS LCD Module Chip Select
27 /LED0 LED Chip Select 0
28 /LED1 LED Chip Select 1
29 /LED2 LED Chip Select 2
30 D.G. Digital Ground
31 - 8V LCD Driver Power
32 /RESET LCD Reset Signal

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 DS8000C

4.2.5 SENSOR INPUT

The sensor input includes home position sensor, hall effect sensor, and paper size sensor.

(1) Home position sensor

The home position of the carrier motor is detected by photo sensor. The photo
transistor transmission to the photo sensor receiver circuit is shown below .

Figure 5.3 Home position sensor

The home position is detected when the carrier passes between the LED and the photo transistor.

(2) Hall effect sensor

The switch status of the document cover is detected by hall effect sensor.

Figure 5.4 Hall effect sensor

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DS8000C

(3) Paper size sensor

The paper size is detected by IR sensor. The IR transistor transmission to the IR sensor
receiver circuit is shown below.

Vcc

out

Figure 5.5 Paper size sensor

4.2.6 SUB POWER SUPPLY CIRCUIT

The sub power supply circuit is provided for the internal analog circuit. Input is 12V and
output is Vcc and +5Va. The circuit configuration is shown below:

Switching -8V
+24V
Regulator +3.3V
+5V

Linear +5Va
+24V
Regulator +12V

The sub power supply is used for: A/D, and logic circuits.

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 DS8000C

4.2.7 POWER SUPPLY

In this system, there is only one type of power supply. Please see Table 5.1 for details.

Table 5.1 Power Adapter

Type
Wall-mount
Characteristic
Input voltage range 100-240V
Input current(max.) 2.0A
Input frequency 50-60Hz
Max. in-rush 4A
current(@115VAC,
cold start)
Output voltage +24Vdc
Min. load current 0.96A
Max. load current 1.08A
Total Power 25.9W

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 DS8000C

5. TROUBLESHOOTING

5.1 Troubleshooting Flowchart

5.2 Tables

This section is given to locate and resolve the causes of troubles so as the DS8000C is always in good
working condition. The trouble modes, relevant units and maintenance methods are described below.

When a problem occurs, troubleshoot the problem according to the symptoms it shows.

Check the following first:

1. Is anything operating improperly?
2. Does the problem recur, or is it regular?

Figure 5.1 to Figure 5.3 show the troubleshooting flowcharts.

The causes and maintenance methods for each failure mode are described in Table 5.1 through 5.7

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DS8000C

5.1 TROUBLESHOOTING FLOWCHART

5.1.1 POWER ON TO DS8000C READY

Power on

LCD shows No
•Booting Up. See Table 5-1
Message
Yes

LCD shows
Copy Menu Info

Wait for command

from host

Figure 5.1 Power on to DS8000C ready

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 DS8000C

5.1.2 COPY OPERATION

Copier online troubleshooting

No
Mono/Copy
Button

Yes

Check No
See Table 5-2
printer
online?

Yes

No
Scanning
See Table 5-3
performed

Yes

Printing No
See Table 5-4
completed

Yes

No Image
See Table 5-5
not clear

Yes

Yes Noises
See Table 5-6
generated

No

END

Figure 5.2 Copy operation flow chart

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DS8000C

5.1.3 CONTORL PANEL OPERATION

Copier online troubleshooting

No
Wait for key
pressing

Yes

No SeeTable
Table6-7
5-7
LCD shows See
message

Yes

Value
setting

END

Figure 5.3 Control panel operation

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 DS8000C

5.2 TABLES

The following tables provide detailed troubleshooting information.

Table 5.1 The LCD does not display.

Table 5.2 Printer does not react.
Table 5.3 Optical path dirty or hardware problem.
Table 5.4 Printer does not print.
Table 5.5 Image not clear.
Table 5.6 Noise generated.
Table 5.7 LCD does not show message after command.
Table 5.8 DS8000C is not connected to the network

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DS8000C

5.2.1 LCD DOES NOT DISPLAY

Table 5.1

Cause Relevant Unit Check Method Maintenance Method

Unplugged from None Visual check Insert the AC plug into
outlet the outlet
DC power None Visual check
Insert the DC power adapter
unplugged from
cable into the unit
unit
AC voltage None AC outlet None
failure voltage check
Power adapter Power unit Output voltage
Replace the power unit
output voltage (+24v) check
failure
PCB failure Main control Tester check
Remove the cause or replace
PCB (+24V, GND)
the PCB
LCD module LCD module Visual check
Plug the connector and
main board main board
secure it firmly
connection
failure

5.2.2 PRINTER DOES NOT REACT

Table 5.2

Cause Relevant Unit Check Method Maintenance Method

Printer cable failure Printer cable Visual check Secure printer cable
firmly or replace the
printer cable
Main PCB Visual check Replace the PCB
Printer paper jam Visual check Remove paper
Printer link failure Printer paper empty Visual check Insert paper
Printer problem Visual check See printer manual
Printer busy Visual check Wait till printer ready

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 DS8000C

5.2.3 SCANNING IS NOT PERFORMED

Table 5.3

Cause Relevant Unit Check Method Maintenance

Method
Scanner cable Scanner cable Visual check Attach the
failure scanner cable
Scanner link Main PCB Visual check Replace the PCB
failure Scan Module Replace the Scan
Module

5.2.4 PRINTER DOES NOT PRINT

Table 5-4

Cause Relevant Unit Check Method Maintenance

Method
Printer Visual check Make sure the
Printer select
printer information
wrong
on the LCD display
is correct.
Paper size Paper tray Visual check Replace paper tray
incorrect (The paper size
being selected is
inconsistent
between the
printer & the
DS8000C ).
Printer Visual check Check printer
problem

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DS8000C

5.2.5 IMAGE UNCLEAR

Table 5-5

Cause Relevant Unit Check Method Maintenance Method

Lamp too dark Replace the lamp
Lamp Visual check
Dirt on Clean the
flatbed glass Flatbed glass Visual check flatbed glass with
isopropyl
alcohol
Printer toner Check printer toner
Printer toner Visual check
low or replace the toner
Printer Add printer memory
memory not Printer Visual check
enough

5.2.6 NOISE GENERATED

Table 5-6

Cause Relevant Unit Check Method Maintenance Method

Motor unit Motor unit Replace the Replace the motor
failure motor unit
Main control Main control Replace the Replace the main
PCB failure PCB main control control PCB
PCB
Scanning Scanning Check scanning Replace the
module module module scanning module
failure shakiness
Dirt on rail None Visual check Clean the rail
with oil

5-8
 DS8000C

5.2.7 LCD DOES NOT SHOW MESSAGE AFTER COMMAND

Table 5-7

Cause Maintenance method

LCD module cable failure Attach the LCD module cable and
secure it firmly

LCD problem Replace the LCD module

Push button failure Replace the LCD module

5-9
DS8000C

5.2.8 DS8000C IS NOT CONNECTED TO THE NETWORK

Table 5.8

Cause Maintenance Method

RJ-45 connector is not plugged in Plug the connector in
Network cable is damaged Replace a good one
IP address is invalid Ask MIS for a valid address
Subnet Mask is invalid Ask MIS for a valid value
Gateway IP is invalid Ask MIS for a valid address

5-10
 DS8000C

5.2.9 ERROR CODES IN LCD

5.2.9.1 INFORMATION CODES DURING SCANNING AND COPYING

Info Meaning Action

code
10001 SRAM error Restart your DS8000C. (Turn off and on again.)
If the code still appears, contact your dealer.
10002 DRAM error Restart your DS8000C.
If the code still appears, contact your dealer.
10003, Lamp error Restart your DS8000C.
10004 If the code still appears, contact your dealer.
10005 Home sensor Restart your DS8000C.
error If the code still appears, contact your dealer.
10006 Lamp error Restart your DS8000C.
If the code still appears, contact your dealer.
10007 Lock error 1. Turn off your DS8000C.
2. Find the lock switch underneath the
machine and unlock the machine.
3. Restart your DS8000C.
If the code still appears, contact your dealer.
10201 Z1 access Restart your DS8000C.
error If the code still appears, contact your dealer
10202 Z1 SRAM Restart your DS8000C.
error If the code still appears, contact your dealer

MESSAGE DURING SCANNING AND COPYING

LCD Message Action

Copy function Please download the printer profile.
disables.
Check printer cable 1. Check if the printer cable has been
or status. correctly connected.
2. Check if the printer is turned on.
3. Restart the DS8000C and your printer.
4. If the message still appears, contact your
dealer.

5-11
DS8000C

5.3 CLEARING THE PAPER JAM

1. Press the push button on the ADF front cover and open the cover to the left.
2. Gently pull out the jammed paper.
3. Close the ADF cover.

ADF Push Button Document

5-12
 DS8000C

6. PREVENTIVE MAINTENANCE

6.1 Cleaning

This DS8000C is designed to be free of maintenance. However, it is suggested to perform preventative

maintenance in the shorter term either every 6 months or every 60,000 sheets scanning to ensure a
consistently optimum performance.

6.1 CLEANING THE DOCUMENT GLASS

There are times when the document cover and document glass is contaminated with ink, toner particles
or paper coatings. In this case, the DS8000C will have to be cleaned frequently to ensure the best
performance.
Follow the cleaning procedure as below:
(1) Open the document cover.
(2) Dip a clean cloth with non-corrosion solvent like alcohol (purity above 99.5%).
(3) Wipe the document cover and the document glass gently as shown the following figure.
Continue until the entire document cover and document glass is cleaned and observed that no
cleanser remains on the surface.
(4) Close the document cover. Your DS8000C is now ready for use.

Document
Cover

Document
Glass

6-1
 DS8000C

7. DISASSEMBLY

7.1 Service Tools

7.2 Lubricants
7.3 Procedure for Disassembly and Reassembly

7.1 SERVICE TOOLS

Table 7.1 describes the maintenance tools necessary for the maintenance of this equipment.

No. Name Description

1 Minus screwdriver Idler pulley module screw
2 Philips screwdriver (magnetic) Nominal No.2 M3, M4
3 Oil Shell “Terrace Oil 46”
4 Grease Shell ”Alvania Grease No.2”
5 Alcohol (Isopropyl 91% >) Cleaning
6 Digital voltmeter With 0.01 V range
7 Oscilloscope 100 MHz or more with external
sweep
8 Blower Cleaning

Table 8.1 Maintenance tools

7-1
DS8000C

7.2 LUBRICANTS

This section describes the items to check and the places to lubricate when maintenance parts are
replaced.

7.2.1 MECHANICAL UNIT LUBRICATION

This lubrication method:

1- A- C- Y

Lubrication cycle
Amount of lubricant
Lubricant type
Positions need to be lubricated
(show in number)

1. Positions need to be lubricated:

The positions need to be lubricated is indicated in numbers.
2. Lubricant type:
A: Shell Alvania Grease No. 2
B: Shell Terrace Oil 46
3. Amount of lubricant:
C: Coat thinly uniformly
4. Lubrication cycle:
Y: Every year

Table 8.2 below shows the position to be lubricated.

Lubrication Lubricant Lubricant Lubrication Lubrication

Position Type Amount Cycle Position
1 B C Y Sliding
rod
2 A C Y Sliding
guide

Table 8.2

7-2
 DS8000C

1 Sliding Guide

2 Sliding Rod

Positions need to be lubricated

7-3
DS8000C

7.3 PROCEDURE FOR DISASSEMBLY AND REASSEMBLY

7.3.1 NOTES ON DISASSEMBLY

(1) Clean the disassembly and assembly location.

(2) Disconnect the power cable and remove the AC plug from the outlet before disassembly
and assembly.
(3) Follow the disassembly and assembly procedures. Never loosen the screws of parts that
must not be disassembled.
(4) Store the disassembled parts in a clean place to avoid loss.
(5) After replacement, check the contacts and spare part mounting.
(6) Assemble the parts in reverse order of disassembly procedure.

7.3.2 DOCUMENT COVER

(1). As shown in the figure below, lift the document cover to remove the studs from the hinge holes.
The studs are loosely attached to the hinge holes in the purpose to cover your original when it is a
few inches high.

Document Cover

Document cover removal

• Note:
Before reinstalling the document cover, clean the document cover first.

7-4
 DS8000C

7.3.3 CONTROL PANEL

(1) Remove the document cover as described in the preceding section 7.3.2.
(2) Lift up the main unit as shown below. Remove the three fixing screw of the control panel.

Fixing
Screw

(3) Lay down the main unit. Loosen the Control Panel PCBA Assembly by lifting it up. Disconnect
the flat cable.

Flat Cable
(4) Remove the fixing screws and the front cover.

Front Cover

Control
Fixing Panel PCBA
Screw Control Panel
PCBA Assy

7-5
DS8000C

7.3.4 UPPER HOUSING

(1) Remove document cover as described in the subsection 7.3.2.

(2) Remove control panel PCBA as described in subsection 7.3.3.
(3) Remove the fixing screws of the control panel.

(4) Remove the bottom housing of the control panel by detaching the hook.
The hook
connecting
the main unit

(5) Loosen the fixing screws at the rear and lift the upper housing gently to remove it.
The Fixing
Screw

• Note:
1. Before reinstalling the upper housing, clean the glass surface.
2. Please keep the fixing screws and follow the reverse order to reassembly the upper housing.

7-6
 DS8000C

7.3.5 DOCUMENT COVER SENSOR PCBA

(1) Remove document cover as described in the subsection 7.3.2.

(2) Remove upper housing as described in preceding section 7.3.4.
(3) Move the optical chassis to the center as illustrated below.

Document Cover
Sensor PCBA Assy

Optical Chassis

(4) Loosen the fixing screw to remove the paper sensor PCBA.

Fixing Screw

Cover
Sensor PCBA
Assy

7-7
DS8000C

7.3.6 PAPER SENSOR PCBA

(1) Remove upper housing as described in preceding section 7.3.4.

(2) Loosen the fixing screw to remove the paper sensor PCBA.

Fixing Screw

7-8
 DS8000C

7.3.7 MAIN CONTROL BOARD ASSEMBLY

(1) Turn the machine over to reveal the bottom. Loosen the fixing screws of the metal cover from
the bottom housing.

Fixing Screws

Metal Cover

(2) Raise the machine to disconnect the cables.

(3) Lay down the machine to loosen all the flat cable.

Flat Cable Flat Cables

(4) Loosen the fixing screws of the SCSI connector with proper tool.

7-9
DS8000C

7.3.8 MOTOR BELT

(1) Remove upper housing. (See preceding section 7.3.4)

(2) Move the optical chassis to the center as illustrated below.

(3) Loosen the fixing screw of the belt to detach the left end of the belt.

Fixing Screw

(4) Loosen the fixing screw at right end of the belt. Gently pull out the right end of the belt.

• Note
During the reinstalling process, be sure to keep the belt in straight to keep the tension.

7-10
 DS8000C

7.3.9 OPTICAL CHASSIS

DISASSEMBLING PROCEDURE

(1) Remove the upper housing. (See section 7.3.4 )

(2) Remove the main control PCBA. (See section 7.3.5)
(3) Remove the motor belt. (See section 7.3.6)
(4) Remove the fixing screws of the sliding rod then pull it out gently as illustrated below.

Sliding
Rod

Optical Chassis
Fixing Screws

7-11
DS8000C

(5) Remove the flat cable of the optical chassis as illustrated below.

Install the flat cable

with the text facing
Optical Chassis
up

Lamp

(6) Hold the right side of the optical chassis to remove it gently from the machine. (Be aware not to
touch the CCD board as well as the lamp in the optical chassis.)

Lamp

CCD Board

• Note:
1. During reinstalling the optical chassis, be aware not to touch the chips of the CCD board as well as
the lamp in the optical chassis.
2. During reinstalling the CCD flat cable, be sure the text of the flat cable should face up as
illustrated below.
3. Any unauthorized action may cause unexpected result and will therefore not be responsible by the
manufacturer.

7-12
 DS8000C

7.3.10 CCFL INVERTER PCBA

(1) Remove the optical chassis. (See preceding section 7.3.7).

(2) Remove the fixing screw of the cover.

Optical Chassis

Fixing Screw

(3) Disconnect the CCFL inverter cable and CCFL inverter PCBA cable.

CCFL inverter PCBA

CCFC Inverter PCBA removal

7-13
DS8000C

7.3.11 LAMP ASSEMBLY

(1) Remove the optical chassis. (See section 7.3.7)

(2) Disconnect all cables of the lamp assembly.
(3) Detach the lamp from the lamp holder.

Lamp
Assembly

Lamp Assy

Optical
Chassis

Lamp Cable

Lamp
assembly

7-14
 DS8000C

7.3.12 MOTOR UNIT

(1) Remove the optical chassis and the CCFL inverter PCBA. (See section 7.3.7 and 7.3.8)
(2) Remove the lamp assembly. (See preceding section 7.3.9)
(3) Loosen the fixing screw to remove the motor mount as shown in the figure below.

Fixing Screw

Motor Mount

(4) Loosen the fixing screw and disconnect the motor cable to remove the motor.

Motor Cable

Motor

Fixing Screw

Motor Mount

Motor

7-15
 DS8000C

8. PARTS

8.1 Spare Parts List

8.1 SPARE PARTS LIST

Please find the following spare parts list and its illustration.

1-1

6-1-2
6-3
6-1-1
3-5
2
3-2

3-7
5
3-3

6-2
3-1 4

4-1

Figure 8.1 Spare Parts for the DS8000C

8-1
DS8000C

ITEM DESCRIPTION AVISION P/N Rev. QTY

DOCUMENT COVER MODULE (W / HINGE )

1 002-1294-0-SP 0.9 1

1-1 ASS'Y, HINGE 002-1274-0-SP 0.9 2

2 UPPER HOUSING MODULE 002-1359-0-SP 0.9 1

BOTTOM HOUSING ASS'Y (051-0412-0+057-
0061-0+051-0464-0)
3 003-5377-0-SP 0.1 1

3-1 SLIDING FRAME: 621x12x28x1.6/NI 6u 054-0162-0-SP 1.0 1

3-2 SLIDING ROD: 12x553 056-0048-0-SP 0.1 1

3-3 LOCK 051-0464-0-SP 0.1 1

3-4 POWER SWITH/SOCKET W/CORE 003-0328-0-SP 0.1 1

3-5 BELT 057-0060-0-SP 0.1 1

3-6 PLATE, NUT: 14x10x3 054-0254-0-SP 0.1 1

3-7 PCBA SB11 004-0527-0-SP 0.2 1

RUBBER STAND: 16.5x11.6x7.0t, BK

3-8 057-0061-0-SP 1.0 4
(UNDERNEATH THE BOTTOM HOUSING)

4 ASS'Y, CONTROL PANEL 002-1418-0-SP 0.1 1

4-1 FFC CABLE: 32P 104-0206-0-SP 0.1 1

5 MAIN BOARD ASS'Y, MB153 002-1417-0-SP 0.1 1

6 OPTICAL ASS'Y 002-1360-0-SP 0.9 1

6-1 ASSY, LAMP 002-1361-0-SP 0.1 1

6-1-1 CCFL ASSEMBLY 003-5 0.1 1

6-1-2 INVERTER: 5mA, INV-2402 003-0927-0-SP 0.1 1

6-2 FFC CABLE 104-0237-0-SP 0.1 1

6-3 ASS'Y, MOTOR 002-1469-0-SP 0.1 1

A AC POWER CORD 125V (UL) 104-0011-0-SP 1.0 1

B ADAPTOR: 24V/2.0A, 100~240V/50~60Hz 003-0305-0-SP 0.1 1

C PACK ASSEMBLY (072-0249-0 +072-0250-0) 003-5378-0 1.0 1

D CARTON (blank) 073-0862-0 0.1 1

Table 8.1 Spare Parts for DS8000C

8-2
 DS8000C

8-3