Scribd
Upload
9 views30 pages

E-Commerce & ERP: INFO3232 3 Year 2 Sem

Laudon e commerce and erp

Uploaded by

S
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
9 views30 pages

E-Commerce & ERP: INFO3232 3 Year 2 Sem

Laudon e commerce and erp

Uploaded by

S
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 30

E-Commerce & ERP

INFO3232
3rd Year 2nd Sem
• Enterprise Resource Planning (ERP): Features,
capabilities and Overview of Commercial Software,
reengineering work processes for IT applications,
Business Modules: Sales and Marketing with a special
focus on Customer Relationship Management (CRM),
Accounting and Finance, Production and Materials
Management with a special focus on SCM & SRM.
ERP-Present and Future: Enterprise Application
Integration (EAI), ERP and E-Business, ERP and Internet,
Future Directions in ERP.
• ERP----Enterprise Resource Planning

• An enterprise is a group of people with a


common goal, which has certain resources at
its disposal to achieve this goal.
Enterprise acts as a single entity.
What is Enterprise Resource Planning (ERP)?
• "ERP comprises of a commercial software
package that promises the
seamless integration of all the information
flowing through the company -
financial, accounting, human resources,
supply chain and customer
information.“ [T.J. Davenport, Harvard
Business Review, July-Aug., 1998]
• Enterprise-wide system integrates the business
functions and processes of an organization.
• Integration of business functions into one seamless
application.
• Produce, share and access information in Real-time
environment.
• Helps the organization to run smoothly
• Usually runs on a RDBMS
• Replaces Countless Departmental and Workgroup
Information Systems
ERP is not a name of software.
It is a category of business-management
software.
Typically a suite of integrated applications .
Why ERP
Objectives of ERP Implementation
a) Business drivers:
To streamline business processes.
To get an integrated view of data.
To ensure better monitoring of KPI’s.
b) Technology driver:
To achieve a single technology platform.
ERP - Benefits
• Eliminates the duplication and redundancy in
data.
• Faster and cheaper.
• Delivers quality information to produce a quality
enterprise.
• Satisfying Partners/Customers.
• Reducing required manpower.
• Increases the return on investment made on IT
implementations.
Disadvantages of ERP
• ERP implementation is very difficult.
There is a change in the way business is
done. From a business function
approach to a process approach.
•ERP systems are very expensive to
implement. Can take years and cost 10’s
of millions of dollars.
Disadvantages of ERP
• It takes time to realize the benefits of an ERP
system.
• Forces people to change and change =
resistance:
– Share information that was once closely
guarded (i.e., “their information”).
– Make decisions they were never required
to make.
– Do things they were never required to do
before
Disadvantages of ERP
• ERP systems are strategic solutions. In
essence some companies are betting
their future on a successful ERP
implementation.

• If the implementation fails, the


consequences to the company can be
terrible.

• Companies have gone out of business as


a result of a failed ERP implementation
effort.
Motivation for Implementing ERP
Achieving and maintaining competitive
advantage management requires better
information management
• Information Quality
• Information Reliability
• Information Access
• Information Sharing

You might also like