SAP BTP and Generative AI

Strategy & Vision

Arne Stich
Public
th Feb 2024 1
8
Disclaimer

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AI adoption is accelerating in the industry

WIDESPREAD ADOPTION, DESPITE EARLY DAYS

Generative AI could add $2.6 companies globally are using

trillion to $4.4 trillion
incremental value annually to the
1/3 Generative AI regularly in at least
one business function
global Economy

organizations will increase their

40% investment in AI overall because
of advances in Generative AI

Existing productivity value

from previous generation of
AI and analytics
60% organizations with AI adoption are
using Generative AI

Source: McKinsey, State of AI in 2023, 1,684 participants globally

Public Source: McKinsey, State of AI in 2023, 1,684 participants globally 3

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 Relevant Reliable Responsible
The most relevant AI delivered in Uniquely reliable AI trained on the AI built on leading ethics
the context of your business processes. industry's broadest business data sets. and data privacy standards.

Real business results

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 Our business AI is embedded across the portfolio

Joule Embedded AI capabilities AI Foundation on SAP BTP

A digital assistant that provides Business Processes Solution Areas SAP BTP SAP BTP as the enabler for the
intelligent insights and fast business development of Generative AI-
AI optimization based on Business capabilities in every AI infused in all
outcomes offered with seamless user powered business applications
unique business data and solution powered by AI to components, from code
experience across the entire portfolio. across our ecosystem.
business process context. enable new business models. development to analytics.
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BTP as enabler to infuse Generative AI into our entire portfolio

App Dev Automation Integration Data & Analytics AI

Provide trusted, compliant and enterprise ready integration into Generative AI partner services and provide own capabilities
based on SAP’s business data.

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 Artificial
Intelligence

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 A complete set of services for AI developers on SAP BTP

Applications & Extensions

AI Foundation
on Business Technology Platform

AI Services

Foundation Models
Built by SAP Built by partner

Lifecycle Management

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 A complete set of services for AI developers on SAP BTP

AI Foundation
on Business Technology Platform

AI Services

Document Processing Recommendation Machine Translation

Toolset Trust & Control Access Training Inference

Vector Engine

Data Management

Foundation Models

Built by SAP Hosted Remote Fine-tuned

Lifecycle Management

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Explore models and engineer better prompts with generative AI hub
playground in SAP AI Launchpad

Explore
the possibilities and
responses of different models
with a single click

Create
requets that best satisfy your
needs in a dedicated prompt
engineering tool

Manage
The lifecycle of your prompts to
guarantee their best usage into
your applications

Public Note: This is current state of planning and may be changed by SAP at any time without notice. 11
Reference Architecture

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 Application
Development

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Application development and automation on SAP BTP
Integrated solutions enabled by generative AI

LOW-CODE PRO-CODE

ABAP
SAP Build SAP Build Code
Environment

Drag-and-drop simplicity Optimized for Java and JavaScript apps Optimized for ABAP apps

Generative AI-powered developer productivity

SAP Integration Suite SAP Datasphere

Enterprise Resource Customer Relationship Human Capital

Spend Management Business Network
Management Management Management

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 Challenge

Developer ● Writing code is hard and requires upfront learning. Even

experienced developers regularly need to consult the
documentation which slows down the development process.
● Test data creation is tedious. One must always ensure that
data fits the model and is up to date.

Solution
● Integrated in SAP BTP Business Application Studio & CAP

● Create all necessary CDS files which define the entities, relations
and service projections according to your prompt
● Generation of business logic in services, generate sample data
● Even existing models can be changed, just by providing descriptions
● Supports developers to generate unit tests for business in services

Outcomes

Up to 30% Improve Empower

time reduction to generate Developer experience Users to answer their
data models and services technical and
business questions
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 Automation

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Automation: Executable Process AI & More
Generate processes,
Challenge
automations and decisions
● Business processes and automations can be complex to model

● Business users need to ramp-up on tools to model their processes or automations

● Even the tooling experts require time to build executable process automations and decisions

Business Process Expert

Solution
Interactive modeling with proactive recommendation and validation
● Generate processes, automations, forms and decisions (business policies) using the inputs
provided in natural language by the business experts
● Generate artifacts which can be reviewed and modified as per need
● Recommendation of pre-built content from the store, real-time identification of gaps and
out of the box capability to test and simulate
Support in the generation and summarization of complex artifacts
● Summarization of complex artifacts in natural language (e.g., summary of complex
decision table)
Document Information Extraction
● Action processes with data from structured documents like invoices or payment records

Outcomes
Faster Improved Quality
time in design-to-execution of processes and automations
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 Integration

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SAP Integration Suite
SAP’s hybrid integration platform for the Intelligent Enterprise

Slack Salesforce
Workday ServiceNow
Splunk Kafka
Google
SAP Business Accelerator Hub Third- Azure AWS
Governments 3,400+ prebuilt integrations | 3,800+ APIs | 600+ business events | party
250+ connectors to SAP and non-SAP cloud apps And many more connectors…
apps

Integration Assessment
Define and govern your integration technology strategy

Integration Advisor | TPM UN/EDIFACT

Cloud Integration
End-to-end Manage B2B scenarios and AI-based ASC X12 Odette
process integration integration
B2B Odette EDIFACT
CX
API Management | Graph Open Connectors VDA EDIFACT
Expose your data as APIs, Accelerate connectivity to partners
SAP apps manage the end-to-end lifecycle non-SAP applications GS1 EANCOM
S/4
Advanced Event Mesh# Migration Assessment cXML
JAIF EDIFACT
Sense and respond Migrate and elevate integrations from SAP
to business events Process Orchestration to cloud

Edge Integration Cell

Vendor-managed Next generation integration runtime for local integrations Private
multi-cloud
landscape **
offering *

* Part of the roadmap, beyond GA, subject to change

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Integration Suite: Generate Integration Flows
Leverage pre-built integration content and accelerate developer efficiency

Integration Developer Challenge

● Customers face complex integration challenges with the diverse
applications and systems in their landscape. Developers need to
spend lot of time and effort to design integrations & APIs and need to
have the right domain & technical expertise to model transformations.

Solution
Recommend standard integration content
● Leveraging SAP Integration Suite´s 3000+ pre-built integrations to
provide recommendations for required integration use cases.
Generate Integrations
● Based on the specific integration scenarios, different connecting
applications and business partners, generate interface mappings,
scripts, and integration flows.
● Potential to leverage integration data, to generate test cases and
mocking backend systems to accelerate developer productivity.

Outcome

3x Faster 6x Cost Savings

time to design with reduced effort to implement
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 Data &
Analytics

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 Unlock insights with AI-infused SAP Data & Analytics Portfolio

SAP Analytics Cloud SAP Datasphere SAP HANA Cloud

Extended Planning and Analysis Business Data Fabric Intelligent Data Application

Intelligent
Conversational Governed Empower developers to build apps that utilize multi-
Access swiftly to insights and accelerate your use of Provide proper and governed data foundation for AI model and machine learning capabilities
major workflows using natural language and cases, incorporating semantically rich data and connect to vital business data
leveraging large language models from SAP and non-SAP sources
Integrated
Augmented Open Process, store, and analyse any data type –
Get accurate and consistent insights for fact-based Integrate SAP Datasphere with AI-enabled stack of relational, geospatial, graph, JSON, and vector – in
decision-making tools and processes through an API-first approach one flexible and adaptable database

Predictive Simple Secure

Predict potential outcomes, generate forecasts and Achieve business outcomes faster and easier with Provide private context to generative AI applications
automate predictive planning innovations, such as automated modeling via similarity search against high-dimensional
embedding vectors

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Get answers to business questions in natural language in SAP Analytics Cloud
AI-powered queries for analytics in natural language

Information Consumer
CHALLENGE
● Information consumers have little to no experience with analytics tools
● Information consumers access to insights is limited to existing dashboards
● IT teams face challenges to keep up with growing business demand for
insights

SOLUTION
Just Ask for SAP Analytics Cloud

 Empower Information consumers to get answers on their own

 Scale the use of analytics & fully leverage your data assets

 Analytics teams can focus on delivering strategic insights

OUTCOMES

Accelerate Increase Empower

Access to relevant insights Analytics adoption for the Users to answer their
80% occasional users business questions
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Note: This is current state of planning and may be changed by SAP at any time without notice.
SAP HANA Cloud Vector Engine
Storing Embedding Vectors and Similarity Search

CHALLENGE
Developer ● Generative AI – Retrieval Augmented Generation (RAG) scenarios by
providing business context using embedding vectors

● Semantic search, clustering, outlier detection, …

SOLUTION

● Store high-dimensional vectors along enterprise data

● Run fast vector searches using SQL
● Combine results from vector-based similarity search with other SQL
operations like joins, filters, aggregations
● Enable Generative AI applications with out-of-the-box vector engine
capabilities in SAP HANA Cloud
OUTCOMES

Generate Reduce Secure

Coherent and fact based Significantly the model Sensitive and confidential
responses with business context ‘hallucination’ behavior information

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 BTP
Administration

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Simplify administration in the BTP cockpit with AI using Joule

Reduce
time needed for BTP
Administration

Interact
with BTP from any other
SAP Solutions

Empower
Users to get faster value
from BTP with the help of AI

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Generate automation flows with the assistance of AI in SAP Automation Pilot

Boost
DevOps and SRE efficiency by
generating automation flows from a
concise user prompt

Empower
Users to create complex
automation flows with the user
friendly and integrated interface

Optimize
Natively automation flows with the AI
knowledge of coding, APIs and SAP
Automation Pilot concepts

Public Note: This is current state of planning and may be changed by SAP at any time without notice. 27
 Ethics &
Data Privacy

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 AI built on leading ethics and privacy standards
Guiding principles and policies that steer the
development and deployment of our AI software

Data protection and privacy standards that

you can trust to run your business on

Governance model with external AI ethics

advisors and cross-functional operationalization

AI ethics steering External AI

committee AI ethics policy advisory panel

And more...

AI guiding principles Data privacy standards

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Ensuring data privacy for Generative AI

RESPONSIBLE AI DATA USAGE

SAP’s use of generative AI follows the same For predictions, customer data and context is
principles of business AI. required to receive meaningful results.

A rigorous development and responsible AI review SAP ensures that no customer data is used by
processes. third-party vendors to train foundation models.

Responsible AI SAP SAP context Continuous

application re-training
SAP Global AI SAP Product Prediction
Ethics Policy Standards Foundation model

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 Conclusion

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BTP as enabler to infuse Generative AI into our entire portfolio

SAP BTP powers

SAP Business AI

SAP BTP utilizes GenAI to

boost your productivity

App Dev Automation Integration Data & Analytics AI SAP BTP and AI: reliable,
Provide trusted, compliant and enterprise ready integration into Generative AI partner services and provide own
relevant, responsible
capabilities based on SAP’s business data.

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SAP Discovery Center – one-stop shop for all SAP BTP resources

Explore BTP Use Cases & Services Realize the Use Cases as a Mission Be Inspired by Customer Stories
▪ Step-by-step guidance and tutorials Take a look at
▪ Structured project board with phases and tasks other customers’ success
▪ Collaboration with SAP Experts and Partners

Get Support
Discover the
B and T of SAP BTP ▪ Connect with SAP Community
▪ Collaborate with Experts
with a 360° view

Gain More Insights

Into the Service(s)
▪ Roadmaps
▪ Service plans
SAP Discovery Center
Find all SAP BTP related information Analyze & Estimate Costs
▪ Use cases Check pricing with the integrated estimator
▪ Free Tier Services

Discovery Center Demo Video

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 Scan this code or visit
roadmaps.sap.com
to learn more

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Thank you.

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